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Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

Windows and General: PC, Network, and Other Technical Issues

Receive peer to peer support for technical issues in regards to Star Trek Online on Windows here, as well as general technical issues! File a support ticket if you need help from the PWE Support team.

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Login any character, game crashes and give me an incident id. what does this mean?
omnius0001omnius0001
1
21
meldonius1meldonius1
Why am I redownloading the game?
vedauwoovedauwoo
1
41
panda002811panda002811
Jem'Hadar character cannot load in
joeprileszky#8153 joeprileszky
joeprileszky#8153
3
1
joeprileszky#8153 joeprileszky
joeprileszky#8153
no window after pressing engage
topher1188topher1188
4
31
stevern77stevern77
Video card changes of February 2022
bigsilverslashbigsilverslash
2
101
ozwynozwyn
CPU getting pegged in social areas of game
sianmink#4049 sianmink
sianmink#4049
9
31
whiteknight1xwhiteknight1x
Solution: Black Screen Engage
whiteknight1xwhiteknight1x
0
21
whiteknight1xwhiteknight1x
Unable to start game client: client quit unexpectedly.
clamyfishstickclamyfishstick
1
51
whiteknight1xwhiteknight1x
Game Launcher Won't Update
pmsattlerpmsattler
5
41
panda002811panda002811
"Card not supported" despite card being supported.
cuatelacuatela
4
41
eshauber#6662 eshauber
eshauber#6662
Stuck on patching
chujozaurchujozaur
2
21
jr9008#1208 jr9008
jr9008#1208
LOGIN SERVER TIMING OUT !!!
eazzieeazzie
15
191
lethalshlethalsh
Unable to connect to patch server
conradhauserconradhauser
1
11
conradhauserconradhauser
Launcher not automatically closing after starting the game
zaraszzarasz
1
11
keepcalmchiveonkeepcalmchiveon
connection problems
Closed
SystemSystem
5
465
wingedhussar#7584 wingedhussar
wingedhussar#7584
From server unavailable to stuck at launcher unable to load
chrisccw315#4958 chrisccw315
chrisccw315#4958
5
21
chrisccw315#4958 chrisccw315
chrisccw315#4958
Cryptic Launcher Autoupdate Problem 12...101102
Archived PostArchived Post
3.1K
331K
rattler2rattler2
Black Screen
aerpegasusaerpegasus
13
231
warmonger360warmonger360
Screenshots not work or not findable
dojihajimedojihajime
1
11
kaithan1975kaithan1975
PC Not Loading - Black screen with blue circle spinning
maxx106maxx106
0
11
maxx106maxx106
getting booted
alissa#5135 alissa
alissa#5135
1
51
syrupofsquillsyrupofsquill
EV suit not working in mission: A step Between Stars
cyan027cyan027
2
1
kaithan1975kaithan1975
crashing to desktop after today's patch
conradhauserconradhauser
1
21
commanderkyle2commanderkyle2
Crash on Startup .. at the end of my tether - pls help!
dunhillion#3648 dunhillion
dunhillion#3648
20
161
saipan2saipan2
launcher update restarting too many times over and over from random size downloaded
zzzzzzzzzzzzzorczzzzzzzzzzzzzorc
17
143
zzzzzzzzzzzzzorczzzzzzzzzzzzzorc
Unable to authenticate: Couldn't fetch steam ticket 2
ktanner3#8874 ktanner3
ktanner3#8874
7
51
gufo10#0680 gufo10
gufo10#0680
Can't start game due to constant "Failed to connect to account server" and "Connection timeout"
panda002811panda002811
4
111
idontknow200idontknow200
Need help: STO WIKI and JAVASCRIPT ISSUES
inferiorityinferiority
6
21
keepcalmchiveonkeepcalmchiveon
Server connection timed out
vandar6vandar6
1
71
panda002811panda002811