Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms xxxxxxxxxxx
2 9 ms 9 ms 9 ms xxxxxxxxxxx
3 8 ms 9 ms 9 ms crr02spbgsc-tge-0-4-0-3.spbg.sc.charter.com [96.
34.66.114]
4 9 ms 9 ms 9 ms crr12spbgsc-tge-0-1-0-16.spbg.sc.charter.com [96
.34.92.232]
5 17 ms 12 ms 15 ms bbr01spbgsc-bue-4.spbg.sc.charter.com [96.34.2.5
0]
6 108 ms 9 ms 11 ms cha-b1-link.telia.net [80.239.167.213]
7 17 ms 17 ms 71 ms ash-bb4-link.telia.net [213.155.132.178]
8 79 ms 20 ms 84 ms ash-b1-link.telia.net [213.155.130.3]
9 18 ms 19 ms 19 ms te0-7-0-6.mpd21.iad02.atlas.cogentco.com [154.54
.10.57]
10 19 ms 20 ms 19 ms te0-1-0-5.mpd21.dca01.atlas.cogentco.com [154.54
.29.117]
11 28 ms 29 ms 30 ms te0-7-0-8.mpd21.jfk02.atlas.cogentco.com [154.54
.5.97]
12 35 ms 35 ms 33 ms te0-1-0-4.ccr21.bos01.atlas.cogentco.com [154.54
.6.1]
13 175 ms 210 ms 212 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
]
14 57 ms 36 ms 35 ms 38.111.40.114
15 35 ms 35 ms 35 ms 208.95.185.41
i can see my characters!:eek: lets go on a safe, nice fed toon outside esd..
"server not responding"
:mad:
definately something in the communication between the east coast bottleneck. Anyone know savvis's phone number or address :P
yeahh, exact same problem here..
problem is, with others from atlanta to knoxville also not getting in and not going through saavis, it's looking like something else is going on.. I just dont know what at this moment.
problem is, with others from atlanta to knoxville also not getting in and not going through saavis, it's looking like something else is going on.. I just dont know what at this moment.
Something is...no idea what.
Well, ill check back later, time to do something productive
Hey Bran??
I know your still reading this because we've been civil and providing what we can of useable data so i know your there.. I'm curious. Does the login server have a load balancer?? If so, what is it doing??
I send a PM to a friend. it doesnt go through and i get booted. I change maps, i get booted. I login and get an error cannot connect to server(3) in the connection text box.
I mean, to me it seems the login server and load balancer are going draconic and simply booting people to maintain stability with the current population ( which from what glimpses i have had, seems to be rather high )..
also from the launcher window i sometimes get a popup web page res://ieframe.dll/dnserrordiagoff_webOC.htm. I do not know..
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms 192.168.1.1
2 8 ms 9 ms 9 ms 10.139.0.1
3 20 ms 10 ms 12 ms crr01euclwi-tge-0-4-0-6.eucl.wi.charter.com [96.34.22.76]
4 13 ms 14 ms 15 ms bbr01euclwi-tge-0-2-0-0.eucl.wi.charter.com [96.34.2.220]
5 13 ms 15 ms 14 ms bbr02euclwi-tge-0-1-0-4.eucl.wi.charter.com [96.34.0.93]
6 17 ms 23 ms 23 ms bbr01chcgil-bue-1.chcg.il.charter.com [96.34.0.9]
7 26 ms 22 ms 23 ms bbr02chcgil-bue-6.chcg.il.charter.com [96.34.0.67]
8 80 ms 84 ms 94 ms te0-0-0-8.ccr21.ord03.atlas.cogentco.com [38.122.180.81]
9 85 ms 78 ms 81 ms be2005.ccr21.ord01.atlas.cogentco.com [66.28.4.73]
10 98 ms 99 ms 99 ms te0-4-0-6.ccr22.bos01.atlas.cogentco.com [154.54.43.186]
11 102 ms 98 ms 101 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.130]
12 * 57 ms 53 ms 38.111.40.114
13 * * * Request timed out.
14 * 53 ms * 208.95.185.41
15 51 ms 53 ms 53 ms 208.95.185.41
Hey Bran??
I know your still reading this because we've been civil and providing what we can of useable data so i know your there.. I'm curious. Does the login server have a load balancer?? If so, what is it doing??
I send a PM to a friend. it doesnt go through and i get booted. I change maps, i get booted. I login and get an error cannot connect to server(3) in the connection text box.
I mean, to me it seems the login server and load balancer are going draconic and simply booting people to maintain stability with the current population ( which from what glimpses i have had, seems to be rather high )..
also from the launcher window i sometimes get a popup web page res://ieframe.dll/dnserrordiagoff_webOC.htm. I do not know..
If this is what's going on, I'm not quite sure what that would also have to do with the rubber-banding (but no login problems) I and many other people are reporting. Unless, in "rationing" the game out (due to overcrowding), those of us lucky enough to get in aren't really getting "enough" bandwidth/responsiveness/whatever to play without problems.
Hey Bran??
I know your still reading this because we've been civil and providing what we can of useable data so i know your there.. I'm curious. Does the login server have a load balancer?? If so, what is it doing??
I send a PM to a friend. it doesnt go through and i get booted. I change maps, i get booted. I login and get an error cannot connect to server(3) in the connection text box.
I mean, to me it seems the login server and load balancer are going draconic and simply booting people to maintain stability with the current population ( which from what glimpses i have had, seems to be rather high )..
also from the launcher window i sometimes get a popup web page res://ieframe.dll/dnserrordiagoff_webOC.htm. I do not know..
Actually, I think BranFlakes is in Amsterdam.
Chewson Pwan - VA
S.S. Doff Lundgren
[SIGPIC][/SIGPIC]
If this is what's going on, I'm not quite sure what that would also have to do with the rubber-banding (but no login problems) I and many other people are reporting. Unless, in "rationing" the game out (due to overcrowding), those of us lucky enough to get in aren't really getting "enough" bandwidth/responsiveness/whatever to play without problems.
Well, we know that as the local population increases, the load balance kicks in to move people to different instances of the game to maintain the lowest latency possible. but if the population continues to grow, the balancer can no longer maintain an acceptable latency as too many resources are being drawn upon. This introduces lag and rubber banding. If the population grows too large, the balancer simply puts each new process "on hold" in order to maintain the status quo. this introduces server timeouts and disconnects.. or at least thats my crazy and skewed rational..
Holodeck Login issue.
When first trying to login the Launcher was giving me Error 14 after switching to Safe Mode I was able to get to the character selection screen but after 10 or 15 min I would get disconnected.
Update: Got in and made a few map transfers with my Klingon Engineer character. Transferred characters to a Federation Tactical and no issues. Deposited items into my bank, no problems. Transferred characters to a Klingon Science and got the "Server Not Responding" and disconnect.
A nettest at that moment timed out.
UPDATE 2: Don't have time for more testing, but it seems things may be fixed on my end. Map transfers are mostly smooth. And I'm in-game. That's the biggest thing *so far*. lol.
And as I typed that 2nd update, disconnected from server.
West Coast here, game is utterly unplayable for me. I've been having this problem for three days. (I put in a beg report a couple days ago.)
It happens on all characters and I am now unable to log in at all.
I have noticed that sector space seems to work fine for me, and usually ESD and other such public areas if I get in. Switching maps and combat instances tend to be most prone to this problem.
Am going through Savvis, and while they're jumping my ping 80ms, it's still at an average of 120ms ping over the past half hour or so at once per second.
Nettest is within the ranges noted in the other thread, too.
West Coast here, game is utterly unplayable for me. I've been having this problem for three days. (I put in a beg report a couple days ago.)
It happens on all characters and I am now unable to log in at all.
I have noticed that sector space seems to work fine for me, and usually ESD and other such public areas if I get in. Switching maps and combat instances tend to most prone to this problem.
Am going through Savvis, and while they're jumping my ping 80ms, it's still at an average of 120ms ping over the past half hour or so at once per second.
Nettest is within the ranges noted in the other thread, too.
This is not a connection problem.
No, it isnt.. its coming right back to the patch server and login server and something one or the other of them is doing..
see, for me, at this very moment, the patcher isnt patching. its not even connecting.. weird... OH, its also not giving me a launcher version.
Oregon Here. Last night having the problem of getting disconnected everytime I switch maps. Big Dig was unplayable with rubberbanding and freezing. Today I can't even get the launcher to load, got in once disconnected 2 minutes later. Now the launcher just freezes. Just stupid at this point.
Oregon Here. Last night having the problem of getting disconnected everytime I switch maps. Big Dig was unplayable with rubberbanding and freezing. Today I can't even get the launcher to load, got in once disconnected 2 minutes later. Now the launcher just freezes. Just stupid at this point.
Yeah considering this started last night and has persisted all day, I feel like we should have some sort of new information by now ...
Oregon Here. Last night having the problem of getting disconnected everytime I switch maps. Big Dig was unplayable with rubberbanding and freezing. Today I can't even get the launcher to load, got in once disconnected 2 minutes later. Now the launcher just freezes. Just stupid at this point.
I'm over in Bend, Or. same prolem. frozen launcher..
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1
2 21 ms 20 ms 20 ms *.*.*.*
3 21 ms 21 ms 20 ms *.qwest.net [*]
4 34 ms 34 ms 34 ms sea-brdr-02.inet.qwest.net [67.14.41.18]
5 54 ms 34 ms 56 ms 208.173.49.93
6 62 ms 37 ms 40 ms msr1-te-0-5-1-0.sea.savvis.net [206.28.98.174]
7 97 ms 119 ms 126 ms cr1-te-0-5-0-2.den.savvis.net [206.28.96.185]
8 78 ms 78 ms 77 ms cr1-ten-0-4-0-1.chd.savvis.net [204.70.192.134]
9 100 ms 100 ms 100 ms cr2-ten-0-13-0-0.nyr.savvis.net [204.70.200.77]
10 99 ms 99 ms 99 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]
11 110 ms 109 ms 107 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
12 106 ms 106 ms 105 ms 206.28.97.137
13 103 ms 103 ms 103 ms internap.Boston.savvis.net [208.172.51.230]
14 104 ms 105 ms 104 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
15 119 ms 107 ms 107 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
16 * 106 ms 105 ms 208.95.185.41
Comments
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms xxxxxxxxxxx
2 9 ms 9 ms 9 ms xxxxxxxxxxx
3 8 ms 9 ms 9 ms crr02spbgsc-tge-0-4-0-3.spbg.sc.charter.com [96.
34.66.114]
4 9 ms 9 ms 9 ms crr12spbgsc-tge-0-1-0-16.spbg.sc.charter.com [96
.34.92.232]
5 17 ms 12 ms 15 ms bbr01spbgsc-bue-4.spbg.sc.charter.com [96.34.2.5
0]
6 108 ms 9 ms 11 ms cha-b1-link.telia.net [80.239.167.213]
7 17 ms 17 ms 71 ms ash-bb4-link.telia.net [213.155.132.178]
8 79 ms 20 ms 84 ms ash-b1-link.telia.net [213.155.130.3]
9 18 ms 19 ms 19 ms te0-7-0-6.mpd21.iad02.atlas.cogentco.com [154.54
.10.57]
10 19 ms 20 ms 19 ms te0-1-0-5.mpd21.dca01.atlas.cogentco.com [154.54
.29.117]
11 28 ms 29 ms 30 ms te0-7-0-8.mpd21.jfk02.atlas.cogentco.com [154.54
.5.97]
12 35 ms 35 ms 33 ms te0-1-0-4.ccr21.bos01.atlas.cogentco.com [154.54
.6.1]
13 175 ms 210 ms 212 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
]
14 57 ms 36 ms 35 ms 38.111.40.114
15 35 ms 35 ms 35 ms 208.95.185.41
Trace complete.
I was in space above New Romulus.
I tried transferring maps to the Embassy.
48% or so later..."Server Not Responding."
EDIT: BTW...the nettest I was trying to run...still hasn't gotten past the first "Port 80".
EDIT 2: Gateway is unavailable to me.
yeahh, exact same problem here..
problem is, with others from atlanta to knoxville also not getting in and not going through saavis, it's looking like something else is going on.. I just dont know what at this moment.
Something is...no idea what.
Well, ill check back later, time to do something productive
its not the game per say, its the connection, so your wasting your time doing that:rolleyes:
GL.. was considerring that myself.. Please let us know if it works..
From what I've read in this thread, that is pretty much useless.
"Have you tried reversing the polarity of the neutron flow?" - T'Raava, captain of the U.S.S. Gordon Shumway
I tried that this morning. Didn't work. :-(
I suspect your correct, but for some people, doing something no matter how futile it may be, is better than doing nothing at all.. I wish him luck..
Did this myself and it didn't work.
I know your still reading this because we've been civil and providing what we can of useable data so i know your there.. I'm curious. Does the login server have a load balancer?? If so, what is it doing??
I send a PM to a friend. it doesnt go through and i get booted. I change maps, i get booted. I login and get an error cannot connect to server(3) in the connection text box.
I mean, to me it seems the login server and load balancer are going draconic and simply booting people to maintain stability with the current population ( which from what glimpses i have had, seems to be rather high )..
also from the launcher window i sometimes get a popup web page res://ieframe.dll/dnserrordiagoff_webOC.htm. I do not know..
ISP: Charter
Tracert Results:
Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.
C:\WINDOWS\system32>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms 192.168.1.1
2 8 ms 9 ms 9 ms 10.139.0.1
3 20 ms 10 ms 12 ms crr01euclwi-tge-0-4-0-6.eucl.wi.charter.com [96.34.22.76]
4 13 ms 14 ms 15 ms bbr01euclwi-tge-0-2-0-0.eucl.wi.charter.com [96.34.2.220]
5 13 ms 15 ms 14 ms bbr02euclwi-tge-0-1-0-4.eucl.wi.charter.com [96.34.0.93]
6 17 ms 23 ms 23 ms bbr01chcgil-bue-1.chcg.il.charter.com [96.34.0.9]
7 26 ms 22 ms 23 ms bbr02chcgil-bue-6.chcg.il.charter.com [96.34.0.67]
8 80 ms 84 ms 94 ms te0-0-0-8.ccr21.ord03.atlas.cogentco.com [38.122.180.81]
9 85 ms 78 ms 81 ms be2005.ccr21.ord01.atlas.cogentco.com [66.28.4.73]
10 98 ms 99 ms 99 ms te0-4-0-6.ccr22.bos01.atlas.cogentco.com [154.54.43.186]
11 102 ms 98 ms 101 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.130]
12 * 57 ms 53 ms 38.111.40.114
13 * * * Request timed out.
14 * 53 ms * 208.95.185.41
15 51 ms 53 ms 53 ms 208.95.185.41
Trace complete.
C:\WINDOWS\system32>
Nettest Results:
contacting nettest server..
Local IP: xx.xx.TRIBBLE.xx
Ping: 53.6 msec
Port: 80: 900 KB/sec 26 KB/sec 951 KB/sec 500
Port: 80: 1196 KB/sec 29 KB/sec 1265 KB/sec 500
Port: 443:
If this is what's going on, I'm not quite sure what that would also have to do with the rubber-banding (but no login problems) I and many other people are reporting. Unless, in "rationing" the game out (due to overcrowding), those of us lucky enough to get in aren't really getting "enough" bandwidth/responsiveness/whatever to play without problems.
Actually, I think BranFlakes is in Amsterdam.
S.S. Doff Lundgren
[SIGPIC][/SIGPIC]
quite possible but he should still be able to access this forum as i have fleet members from germany ans france as well..
At least it fixed my launcher error.
Well, we know that as the local population increases, the load balance kicks in to move people to different instances of the game to maintain the lowest latency possible. but if the population continues to grow, the balancer can no longer maintain an acceptable latency as too many resources are being drawn upon. This introduces lag and rubber banding. If the population grows too large, the balancer simply puts each new process "on hold" in order to maintain the status quo. this introduces server timeouts and disconnects.. or at least thats my crazy and skewed rational..
Holodeck Login issue.
When first trying to login the Launcher was giving me Error 14 after switching to Safe Mode I was able to get to the character selection screen but after 10 or 15 min I would get disconnected.
also not able to log onto Neverwinter
Is anyone else having issues ??
A nettest at that moment timed out.
UPDATE 2: Don't have time for more testing, but it seems things may be fixed on my end. Map transfers are mostly smooth. And I'm in-game. That's the biggest thing *so far*. lol.
And as I typed that 2nd update, disconnected from server.
It happens on all characters and I am now unable to log in at all.
I have noticed that sector space seems to work fine for me, and usually ESD and other such public areas if I get in. Switching maps and combat instances tend to be most prone to this problem.
Am going through Savvis, and while they're jumping my ping 80ms, it's still at an average of 120ms ping over the past half hour or so at once per second.
Nettest is within the ranges noted in the other thread, too.
This is not a connection problem.
No, it isnt.. its coming right back to the patch server and login server and something one or the other of them is doing..
see, for me, at this very moment, the patcher isnt patching. its not even connecting.. weird... OH, its also not giving me a launcher version.
Yeah considering this started last night and has persisted all day, I feel like we should have some sort of new information by now ...
I'm over in Bend, Or. same prolem. frozen launcher..
CenturyLink ISP
tracert:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1
2 21 ms 20 ms 20 ms *.*.*.*
3 21 ms 21 ms 20 ms *.qwest.net [*]
4 34 ms 34 ms 34 ms sea-brdr-02.inet.qwest.net [67.14.41.18]
5 54 ms 34 ms 56 ms 208.173.49.93
6 62 ms 37 ms 40 ms msr1-te-0-5-1-0.sea.savvis.net [206.28.98.174]
7 97 ms 119 ms 126 ms cr1-te-0-5-0-2.den.savvis.net [206.28.96.185]
8 78 ms 78 ms 77 ms cr1-ten-0-4-0-1.chd.savvis.net [204.70.192.134]
9 100 ms 100 ms 100 ms cr2-ten-0-13-0-0.nyr.savvis.net [204.70.200.77]
10 99 ms 99 ms 99 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]
11 110 ms 109 ms 107 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
12 106 ms 106 ms 105 ms 206.28.97.137
13 103 ms 103 ms 103 ms internap.Boston.savvis.net [208.172.51.230]
14 104 ms 105 ms 104 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
15 119 ms 107 ms 107 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
16 * 106 ms 105 ms 208.95.185.41
Trace complete.
nettest
contacting nettest server..
Local IP: *.*.*.*
Ping: 125.0 msec
Port: 80: 507 KB/sec 18 KB/sec 535 KB/sec 500
Port: 80: 10 KB/sec 2 KB/sec 11 KB/sec 500
Port: 443: 520 KB/sec 18 KB/sec 548 KB/sec 500
Port: 443: 523 KB/sec 18 KB/sec 552 KB/sec 500
Port: 7255: [it stayed here for 10-15 minutes]
2nd nettest
contacting nettest server..
Local IP: *.*.*.*
Ping: 115.4 msec
Port: 80: 521 KB/sec 18 KB/sec 550 KB/sec 500
Port: 80: 193 KB/sec 8 KB/sec 205 KB/sec 500
Port: 443:
(stopped here again for ~10 minutes)
At this point, I don't even care about lagging, would just like to be able to log in and set my reputation projects