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Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

Cryptic Launcher Autoupdate Problem

1…6667697172…102

Comments

  • lolimpicardlolimpicard Member Posts: 309
    edited January 2013
    origcaptainquack wrote: »
    ok ill try to say this without getting into trouble. last night before update this morning. people were doing things in game that is not honest.

    I see your point.. altho the way you say it sounds like satanic rituals and opening portals to places better left.. un-portaled-to.
    Maybe that's just it. I certainly like the occult touch of your statement. ;)
    [SIGPIC][/SIGPIC]
    He's dead, Jim.
  • captainmal3captainmal3 Member Posts: 436 Arc User
    edited January 2013
    maddog0000doom wrote: »
    i have tryed this but i hit a an invisable wall and it spawns me back into my bed room.

    Try changing your parental controls settings.
  • scutumcruxscutumcrux Member Posts: 6 Arc User
    edited January 2013
    I already posted a VPN fix. Page 197. ;)

    Reply from 208.95.185.41: bytes=32 time=170ms TTL=46
    Reply from 208.95.185.41: bytes=32 time=168ms TTL=46
    Reply from 208.95.185.41: bytes=32 time=170ms TTL=46
    Reply from 208.95.185.41: bytes=32 time=168ms TTL=46
    Reply from 208.95.185.41: bytes=32 time=168ms TTL=46
    Reply from 208.95.185.41: bytes=32 time=170ms TTL=46

    Regards
    Lara
    Elite Defense Stovokor
  • borgx666borgx666 Member Posts: 127 Arc User
    edited January 2013
    thetokenbrit wrote: »
    I blame Commander Remmick for all this. ;)

    didn't Picard & Riker blow his head off?

    anyhoo i blame Captain Braxton, hes traveled back in time and place a time displacement device in Cryptic Studios servers :P
    Sto%20Final.png
  • axel667axel667 Member Posts: 0 Arc User
    edited January 2013
    Although I had the problem briefly, my port speeds were sub=par so here are my stats.



    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>patchserver.crypticstudios.com
    'patchserver.crypticstudios.com' is not recognized as an internal or external co
    mmand,
    operable program or batch file.

    C:\Windows\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 9 ms 10 ms 9 ms 10.28.0.1
    2 38 ms 39 ms 37 ms doc-24-32-246-194.wellington.tx.cebridge.net [24
    .32.246.194]
    3 63 ms 71 ms 44 ms dvr-edge-11.inet.qwest.net [65.124.87.177]
    4 59 ms 74 ms 61 ms lap-brdr-04.inet.qwest.net [67.14.22.158]
    5 68 ms 71 ms 60 ms te0-7-0-9.ccr22.lax05.atlas.cogentco.com [154.54
    .11.125]
    6 63 ms 60 ms 62 ms te0-2-0-2.mpd22.lax01.atlas.cogentco.com [154.54
    .30.197]
    7 72 ms 73 ms 77 ms te0-0-0-5.mpd22.iah01.atlas.cogentco.com [154.54
    .0.242]
    8 89 ms 102 ms 84 ms te0-0-0-2.ccr22.atl01.atlas.cogentco.com [154.54
    .5.93]
    9 103 ms 107 ms 103 ms te0-1-0-6.ccr22.dca01.atlas.cogentco.com [154.54
    .7.210]
    10 117 ms 112 ms 110 ms te0-7-0-5.mpd22.jfk02.atlas.cogentco.com [154.54
    .41.30]
    11 148 ms 152 ms 177 ms te0-0-0-6.ccr21.bos01.atlas.cogentco.com [154.54
    .5.249]
    12 124 ms 205 ms 228 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
    130]
    13 205 ms 167 ms 179 ms 38.111.40.114
    14 113 ms 106 ms 104 ms 208.95.185.41

    Trace complete.

    NETTEST:

    contacting nettest server..
    Local IP: 209.33.71.41
    Ping: 107.2 msec
    Port: 80: 156 KB/sec 6 KB/sec 170 KB/sec 500
    Port: 80: 302 KB/sec 13 KB/sec 319 KB/sec 500
    Port: 443: 181 KB/sec 11 KB/sec 195 KB/sec 500
    Port: 443: 160 KB/sec 7 KB/sec 171 KB/sec 500
    Port: 7255: 303 KB/sec 11 KB/sec 321 KB/sec 500
    Port: 7255: 303 KB/sec 11 KB/sec 321 KB/sec 500
    Port: 7003: 166 KB/sec 7 KB/sec 176 KB/sec 500
    Port: 7003: 298 KB/sec 11 KB/sec 316 KB/sec 500
    Port: 7202: 301 KB/sec 11 KB/sec 319 KB/sec 500
    Port: 7202: 300 KB/sec 11 KB/sec 318 KB/sec 500
    Port: 7499: 140 KB/sec 7 KB/sec 150 KB/sec 500
    Port: 7499: 133 KB/sec 10 KB/sec 142 KB/sec 500
    Port: 80: 172 KB/sec 7 KB/sec 183 KB/sec 500
    Idle NIC bandwidth Send: 1 KB/sec Recv: 1 KB/sec
    hit return to exit


    Hope this helps.
    Are you free?
  • lordraidermagnuslordraidermagnus Member Posts: 3 Arc User
    edited January 2013
    Is Q punishing us for all that double XP we took this weekend? I mean, I don't know about you guys, but I felt like I was robbing the store when doing Mirror Universe invasions while hopped up on Double XP.
  • terminusaquoterminusaquo Member Posts: 8 Arc User
    edited January 2013
    Here's my tracert:

    Windows PowerShell
    Copyright (C) 2012 Microsoft Corporation. All rights reserved.

    PS C:\Windows\system32> tracert launcher.startrekonline.com

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 1 ms 1 ms 1 ms BTHomeHub.home [192.168.1.254]
    2 9 ms 7 ms 7 ms 217.32.147.106
    3 8 ms 10 ms 9 ms 217.32.147.158
    4 44 ms 12 ms 22 ms 212.140.206.82
    5 14 ms 13 ms 11 ms 217.41.169.247
    6 15 ms 20 ms 12 ms 217.41.169.109
    7 12 ms 19 ms 14 ms 109.159.251.237
    8 20 ms 26 ms 20 ms core1-te-0-13-0-12.ilford.ukcore.bt.net [109.159.251.127]
    9 20 ms 19 ms 23 ms transit1-pos9-0.telehouse.ukcore.bt.net [62.6.201.118]
    10 25 ms 19 ms 20 ms 166-49-211-157.eu.bt.net [166.49.211.157]
    11 21 ms 19 ms 24 ms t2a1-ge4-0-0.uk-lon1.eu.bt.net [166.49.135.17]
    12 21 ms 21 ms 25 ms te0-7-0-3.ccr21.lon01.atlas.cogentco.com [130.117.14.49]
    13 25 ms 22 ms 21 ms te0-4-0-5.ccr21.lon13.atlas.cogentco.com [154.54.72.186]
    14 96 ms 95 ms 98 ms te0-7-0-27.ccr21.bos01.atlas.cogentco.com [154.54.1.93]
    15 162 ms 204 ms 100 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.134]
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * 95 ms * www.startrekonline.com [208.95.185.44]
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.
    PS C:\Windows\system32>

    and nettest:

    contacting nettest server..
    Local IP: 86.156.43.243
    Ping: 97.0 msec
    Port: 80: 754 KB/sec 17 KB/sec 801 KB/sec 500
    Port: 80: 710 KB/sec 21 KB/sec 756 KB/sec 500
    Port: 443: 708 KB/sec 17 KB/sec 752 KB/sec 500
    Port: 443: 738 KB/sec 20 KB/sec 785 KB/sec 500
    Port: 7255: 459 KB/sec 15 KB/sec 488 KB/sec 500
    Port: 7255: 700 KB/sec 20 KB/sec 744 KB/sec 500
    Port: 7003: 710 KB/sec 15 KB/sec 753 KB/sec 500
    Port: 7003: 693 KB/sec 18 KB/sec 736 KB/sec 500
    Port: 7202: 696 KB/sec 17 KB/sec 738 KB/sec 500
    Port: 7202: 721 KB/sec 24 KB/sec 768 KB/sec 500
    Port: 7499: 709 KB/sec 19 KB/sec 754 KB/sec 500
    Port: 7499: 677 KB/sec 21 KB/sec 720 KB/sec 500
    Port: 80: 708 KB/sec 18 KB/sec 751 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
    hit return to exit
  • origcaptainquackorigcaptainquack Member Posts: 614 Arc User
    edited January 2013
    see what i mean, i trying to tell the devs and anyone that will listen with out me getting into trouble and i get moved. bumped and next will be booted.
  • efariwefariw Member Posts: 3 Arc User
    edited January 2013
    maddog0000doom wrote: »
    i Have Tryed This But I Hit A An Invisable Wall And It Spawns Me Back Into My Bed Room.

    Omg Lmao!!!!!
  • ckerkanlerougeckerkanlerouge Member Posts: 4 Arc User
    edited January 2013
    unable to allocate performance buffer
    contacting nettest server..
    Local IP: 82.224.213.191
    Ping: 200.7 msec
    Port: 80: 26 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 80: 34 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 443: 31 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 443: 25 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7255: 22 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7255: 29 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7003: 38 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7003: 21 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7202: 29 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7202: 20 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7499: 22 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7499: 23 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 80: 40 KB/sec 0 KB/sec 0 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
    hit return to exit
  • aramil4aramil4 Member Posts: 0 Arc User
    edited January 2013
    Microsoft Windows [Version 6.2.9200]
    (c) 2012 Microsoft Corporation. All rights reserved.


    C:\Windows\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 1 ms 1 ms 1 ms *********
    2 14 ms 13 ms 13 ms *************
    3 13 ms 12 ms 12 ms host82-14-172-225.not-set-yet.ntli.net [82.14.17
    2.225]
    4 16 ms 16 ms 16 ms host82-14-174-106.not-set-yet.ntli.net [82.14.17
    4.106]
    5 16 ms 16 ms 16 ms host82-14-174-97.not-set-yet.ntli.net [82.14.174
    .97]
    6 19 ms 16 ms 15 ms manc-core-2a-xe-1110-0.network.virginmedia.net [
    86.28.65.49]
    7 19 ms 96 ms 19 ms popl-bb-1a-ae6-0.network.virginmedia.net [82.14.
    127.241]
    8 55 ms 41 ms 19 ms popl-tmr-1-ae4-0.network.virginmedia.net [213.10
    5.159.2]
    9 22 ms 22 ms 27 ms amst-ic-1-as0-0.network.virginmedia.net [213.105
    .175.6]
    10 22 ms 27 ms 28 ms te0-7-0-10.ccr21.ams04.atlas.cogentco.com [130.1
    17.15.5]
    11 30 ms 29 ms 31 ms amst-ic-1-as0-0.network.virginmedia.net [213.105
    .175.6]
    12 31 ms 39 ms 30 ms te0-7-0-10.ccr21.ams04.atlas.cogentco.com [130.1
    17.15.5]
    13 105 ms 101 ms 30 ms te0-4-0-5.mpd21.ams03.atlas.cogentco.com [154.54
    .39.105]
    14 98 ms 37 ms 37 ms te0-2-0-7.ccr22.lpl01.atlas.cogentco.com [154.54
    .37.122]
    15 * 103 ms * te0-6-0-4.ccr22.bos01.atlas.cogentco.com [154.54
    .85.221]
    16 100 ms * 100 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
    4]
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    C:\Windows\system32>
  • maddog0000doommaddog0000doom Member Posts: 1,017 Arc User
    edited January 2013
    captainmal3 wrote: »
    Try changing your parental controls settings.

    its not a age restriction its more of there is no spoon thing.

    how can i go outside when their is no outside.

    PS. i cant wait for elder scolls online!!!!!!!"?$%^&*(()
    [SIGPIC][/SIGPIC]
  • lex1conlex1con Member Posts: 27 Arc User
    edited January 2013
    scutumcrux wrote: »
    I already posted a VPN fix. Page 197. ;)

    Reply from 208.95.185.41: bytes=32 time=170ms TTL=46
    Reply from 208.95.185.41: bytes=32 time=168ms TTL=46
    Reply from 208.95.185.41: bytes=32 time=170ms TTL=46
    Reply from 208.95.185.41: bytes=32 time=168ms TTL=46
    Reply from 208.95.185.41: bytes=32 time=168ms TTL=46
    Reply from 208.95.185.41: bytes=32 time=170ms TTL=46

    Regards
    Lara
    Elite Defense Stovokor



    its not a fix when you get kicked changing maps because it cant connect to the patching server. ****
    [SIGPIC][/SIGPIC]
  • kaaahhhhhnnnnnkaaahhhhhnnnnn Member Posts: 0 Arc User
    edited January 2013
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms MyRouter.Home [192.168.0.1]
    2 * * * Request timed out.
    3 47 ms 46 ms 46 ms ip-89-200-132-230.ov.easynet.net [89.200.132.230
    ]
    4 48 ms 47 ms 46 ms ip-89-200-131-226.ov.easynet.net [89.200.131.226
    ]
    5 46 ms 48 ms 47 ms ae-3.r02.londen03.uk.bb.gin.ntt.net [83.231.221.
    45]
    6 46 ms 46 ms 49 ms te2-4.ccr01.lon02.atlas.cogentco.com [130.117.14
    .249]
    7 53 ms 54 ms 46 ms te7-2.ccr01.lon02.atlas.cogentco.com [130.117.50
    .138]
    8 52 ms 53 ms 52 ms te0-0-0-2.ccr21.lon01.atlas.cogentco.com [130.11
    7.1.157]
    9 122 ms 121 ms 121 ms te0-7-0-33.ccr21.bos01.atlas.cogentco.com [154.5
    4.5.161]
    10 119 ms 121 ms 122 ms te0-7-0-33.ccr21.bos01.atlas.cogentco.com [154.5
    4.5.161]
    11 132 ms * 137 ms 38.111.40.114
    12 * * 142 ms 38.111.40.114
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    C:\Windows\system32>
  • captainzeratualcaptainzeratual Member Posts: 16 Arc User
    edited January 2013
    So its safe to assume now that with the hundreds of posts here, they still haven't fixed it and I will be stuck waiting for a few more days for them to figure out what they've messed up? But i will get blamed and told it's my problem?
  • chivs116chivs116 Member Posts: 109 Arc User
    edited January 2013
    Can we have an update on what is wrong and when STO will be back online?:confused:
    4058756.jpg
  • captainmal3captainmal3 Member Posts: 436 Arc User
    edited January 2013
    maddog0000doom wrote: »
    its not a age restriction its more of there is no spoon thing.

    how can i go outside when their is no outside.

    PS. i cant wait for elder scolls online!!!!!!!"?$%^&*(()

    The outside isn't loading? That'd be a graphics issue then.
  • sindreksindrek Member Posts: 0 Arc User
    edited January 2013
    lordraidermagnus wrote: »
    Is Q punishing us for all that double XP we took this weekend? I mean, I don't know about you guys, but I felt like I was robbing the store when doing Mirror Universe invasions while hopped up on Double XP.

    Hahahahaha
  • vens1o1vens1o1 Member Posts: 7 Arc User
    edited January 2013
    captainzeratual wrote: »
    So its safe to assume now that with the hundreds of posts here, they still haven't fixed it and I will be stuck waiting for a few more days for them to figure out what they've messed up? But i will get blamed and told it's my problem?

    I believe it is so.
  • maddog0000doommaddog0000doom Member Posts: 1,017 Arc User
    edited January 2013
    chivs116 wrote: »
    Can we have an update on what is wrong and when STO will be back online?:confused:

    yea here's the update:

    its broke they dont know how to fix it and dont know how long it will take.
    [SIGPIC][/SIGPIC]
  • borgeousborgeous Member Posts: 5 Arc User
    edited January 2013
    yes, same problem here. All good yesterday but today around 3:30 CST I cannot login. All tracerts to launcher.startrekonline.com and patchserver.crypticstudios.com TIMEOUT.
  • prrgg1prrgg1 Member Posts: 30 Arc User
    edited January 2013
    maddog0000doom wrote: »
    yea here's the update:

    its broke they dont know how to fix it and dont know how long it will take.

    http://www.youtube.com/watch?v=0T7MUC72ktU

    Well there's your problem!
  • jharyljjharylj Member Posts: 9 Arc User
    edited January 2013
    fsmooobs wrote: »
    Maybe someone could reset the switches at Boston?

    This is certainly the solution as the ping goes through (sometimes)....

    and the switch is not crytics property
  • bobcarellabobcarella Member Posts: 5 Arc User
    edited January 2013
    captainzeratual wrote: »
    So its safe to assume now that with the hundreds of posts here, they still haven't fixed it and I will be stuck waiting for a few more days for them to figure out what they've messed up? But i will get blamed and told it's my problem?
    Ok, I too will try to say something without the community turning. To all of the people who are just going to the last page and not actually reading anything on them... they are NOT blaming you people. They are simply saying it is not a global problem with the server but rather the ISP. If you read you will see they are not necessarily saying it is YOUR isp or YOUR computer. Please stop reacting like this is a personal attack. It does appear to be an ISP problem. Theirs.
  • x3o3x3o3 Member Posts: 3 Arc User
    edited January 2013
    maddog0000doom wrote: »
    yea here's the update:

    its broke they dont know how to fix it and dont know how long it will take.

    Quick fix would be a role back till they can figure it out.

    Then test it on the test server so they can locate the issue.
  • magisparkmagispark Member Posts: 0 Arc User
    edited January 2013
    Here is another, hope it helps!

    Microsoft Windows [Version 6.2.9200]
    (c) 2012 Microsoft Corporation. All rights reserved.


    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 49 ms <1 ms <1 ms SkyRouter.Home [192.168.0.1]
    2 24 ms 27 ms 24 ms 151.227.230.62
    3 * * * Request timed out.
    4 40 ms 41 ms 36 ms 02780803.bb.sky.com [2.120.8.3]
    5 43 ms 41 ms 47 ms ip-84-38-37-88.easynet.co.uk [84.38.37.88]
    6 36 ms 36 ms 36 ms ae55.edge3.London2.Level3.net [212.187.201.57]
    7 36 ms 37 ms * ae-0-11.edge4.London2.Level3.net [4.69.200.126]

    8 37 ms 40 ms 36 ms ae-3-3.ebr1.London1.Level3.net [4.69.141.189]
    9 41 ms 38 ms 38 ms ae-57-112.csw1.London1.Level3.net [4.69.153.118]

    10 38 ms 61 ms 36 ms ae-116-3502.edge3.London1.Level3.net [4.69.166.1
    34]
    11 37 ms 38 ms 38 ms 4.68.70.74
    12 39 ms 38 ms 37 ms te0-5-0-6.ccr21.lon13.atlas.cogentco.com [154.54
    .74.46]
    13 112 ms 121 ms 112 ms te0-7-0-27.ccr21.bos01.atlas.cogentco.com [154.5
    4.1.93]
    14 112 ms 210 ms 209 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
    134]
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
  • captainzeratualcaptainzeratual Member Posts: 16 Arc User
    edited January 2013
    vens1o1 wrote: »
    I believe it is so.


    Bah...was worried that was so.
  • maddog0000doommaddog0000doom Member Posts: 1,017 Arc User
    edited January 2013
    prrgg1 wrote: »
    http://www.youtube.com/watch?v=0T7MUC72ktU

    Well there's your problem!

    i agree if i was at cryptic id kick it til its fixed!
    [SIGPIC][/SIGPIC]
  • lolimpicardlolimpicard Member Posts: 309
    edited January 2013
    Someone do me a favour: Drive to Los Gatos, go to Cryptics office and try to patch your game over their internet.
    [SIGPIC][/SIGPIC]
    He's dead, Jim.
  • ussdanubeussdanube Member Posts: 105 Arc User
    edited January 2013
    Well at least this has given me some time to play some old pc games. Currently resdiscovering the original Unreal Tournament
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