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Cryptic Launcher Autoupdate Problem

16465676970102

Comments

  • sindreksindrek Member Posts: 0 Arc User
    edited January 2013
    It happened on the last patch too, for the same reasons.

    Expect it on every patch from now on.

    The guy from Cryptic said it had nothing to do with the patch. This was happening before the patch came out he said
  • prrgg1prrgg1 Member Posts: 30 Arc User
    edited January 2013
    So it seems we have issues from UK, USA, France, and they all seem to be coming from Boston... Who drove their car into a power station?
  • origcaptainquackorigcaptainquack Member Posts: 614 Arc User
    edited January 2013
    not true. it is not pwe fault. cryptic still has its own studios and does thier own work and pwe makes money off it. cryptic still uses cryptic engines and servers, they just need to fix the problem, and i think i know what the problem is.
  • qwertypwnedqwertypwned Member Posts: 0 Arc User
    edited January 2013
    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 8 ms 10 ms 26 ms 10.114.128.1
    2 9 ms 13 ms 9 ms gi5-1-14-cmts.uninny01-rtr001.cny.northeast.rr.c
    om [24.94.35.60]
    3 9 ms 9 ms 9 ms ae13.ithcnycy-rtr001.cny.northeast.rr.com [74.74
    .108.110]
    4 31 ms 31 ms 31 ms rdc-74-74-108-116.cny.northeast.rr.com [74.74.10
    8.116]
    5 14 ms 15 ms 16 ms ae0-0.vstlny11-rtr000.nyroc.rr.com [24.24.21.210
    ]
    6 28 ms 31 ms 31 ms bundle-ether1.albynyyf-rtr000.nyroc.rr.com [24.2
    4.21.208]
    7 26 ms 31 ms 31 ms ae-5-0.cr0.nyc30.tbone.rr.com [66.109.6.74]
    8 25 ms 25 ms 23 ms ae-0-0.pr0.nyc20.tbone.rr.com [66.109.6.157]
    9 27 ms 26 ms 25 ms te0-1-0-5.ccr21.jfk05.atlas.cogentco.com [154.54
    .13.81]
    10 26 ms 43 ms 27 ms te0-3-0-5.mpd21.jfk02.atlas.cogentco.com [154.54
    .26.61]
    11 32 ms 31 ms 31 ms te0-1-0-4.ccr21.bos01.atlas.cogentco.com [154.54
    .6.1]
    12 45 ms 32 ms 35 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
    ]
    13 47 ms 46 ms * 38.111.40.114
  • thesimdude1987thesimdude1987 Member Posts: 2 Arc User
    edited January 2013
    Microsoft Windows [Version 6.0.6002]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Users\Nick>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 16 ms 16 ms 10 ms cpc13-mapp10-2-0-gw.12-4.cable.virginmedia.com [
    82.27.248.1]
    2 8 ms 7 ms 7 ms nott-core-2a-ae7-2364.network.virginmedia.net [8
    0.7.83.17]
    3 9 ms 10 ms 11 ms leed-bb-1c-ae4-0.network.virginmedia.net [62.253
    .174.61]
    4 13 ms 10 ms 11 ms nrth-bb-1c-ae9-0.network.virginmedia.net [62.253
    .174.122]
    5 12 ms 11 ms 11 ms nrth-bb-1a-ae3-0.network.virginmedia.net [62.253
    .174.105]
    6 11 ms 14 ms 10 ms nrth-tmr-1-ae1-0.network.virginmedia.net [213.10
    5.159.30]
    7 35 ms 27 ms 26 ms fran-ic-1-as0-0.network.virginmedia.net [62.253.
    185.81]
    8 30 ms 29 ms 27 ms te0-7-0-7.mpd22.fra03.atlas.cogentco.com [130.11
    7.14.133]
    9 30 ms 26 ms 26 ms te0-2-0-2.mpd22.ams03.atlas.cogentco.com [130.11
    7.3.85]
    10 43 ms 36 ms 36 ms te0-0-0-7.ccr22.lpl01.atlas.cogentco.com [154.54
    .37.106]
    11 107 ms 107 ms 99 ms te0-1-0-3.ccr22.bos01.atlas.cogentco.com [154.54
    .42.105]
    12 96 ms 99 ms 107 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
    130]
    13 * * 131 ms 38.111.40.114
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20


    Seriously guys im not a happy bunny!
  • zeewolf007zeewolf007 Member Posts: 1 Arc User
    edited January 2013
    Hello space jumpers, here my test result. I hope you can use it and solve the problem

    1 1 ms 3 ms 3 ms 192.168.1.1
    2 7 ms 8 ms 19 ms 10.15.85.1
    3 9 ms 16 ms 11 ms p55109.net.upc.nl [212.142.55.109]
    4 53 ms 11 ms 17 ms 84.116.244.17
    5 21 ms 15 ms 16 ms nl-ams04a-ri2-xe-2-3-0.aorta.net [84.116.134.89]

    6 15 ms 17 ms 14 ms 213.46.182.18
    7 112 ms 109 ms 111 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    8 181 ms 108 ms 114 ms internap-gw.ip4.tinet.net [77.67.77.54]
    9 109 ms 115 ms 110 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
    1]
    10 121 ms 125 ms 122 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    11 * * * Time-out bij opdracht.
    12 * * * Time-out bij opdracht.
    13 * * * Time-out bij opdracht.
    14 * * * Time-out bij opdracht.
    15 * * * Time-out bij opdracht.
    16 * * * Time-out bij opdracht.
    17 * * * Time-out bij opdracht.
    18 * * * Time-out bij opdracht.
    19 * *

    unable to allocate performance buffer
    contacting nettest server..
    Local IP: 77.249.73.24
    Ping: 107.4 msec
    Port: 80: 405 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 80: 568 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 443: 576 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 443: 575 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7255: 576 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7255: 562 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7003: 553 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7003: 598 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7202: 595 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7202: 576 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7499: 534 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7499: 536 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 80: 579 KB/sec 0 KB/sec 0 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
    hit return to exit
  • jplatimerjplatimer Member Posts: 54 Arc User
    edited January 2013
    Well, I got to work which uses a DSL connection, as opposed to my home connection which is Cable. And, lo and behold, it patched and loaded fine here.

    Trace for **working** connection:

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\User>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    3 * 61 ms 62 ms 38.104.210.154
    4 247 ms 230 ms 233 ms gi2-1.mag02.lax04.atlas.cogentco.com [38.104.211
    .157]
    5 178 ms 183 ms 185 ms te0-7-0-12.ccr22.lax04.atlas.cogentco.com [154.5
    4.87.6]
    6 81 ms 96 ms 114 ms te0-2-0-7.ccr22.lax01.atlas.cogentco.com [154.54
    .6.241]
    7 221 ms 165 ms 116 ms te0-3-0-6.ccr22.iah01.atlas.cogentco.com [154.54
    .3.185]
    8 139 ms 141 ms 142 ms te0-1-0-3.mpd22.atl01.atlas.cogentco.com [154.54
    .5.54]
    9 176 ms 180 ms 182 ms te0-0-0-7.ccr22.dca01.atlas.cogentco.com [154.54
    .28.221]
    10 206 ms 210 ms 211 ms te0-0-0-8.ccr22.jfk02.atlas.cogentco.com [154.54
    .42.26]
    11 244 ms 250 ms 252 ms te0-0-0-6.ccr22.bos01.atlas.cogentco.com [154.54
    .6.9]
    12 174 ms 179 ms 177 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
    130]
    13 204 ms 208 ms 216 ms 38.111.40.114
    14 154 ms 154 ms 154 ms 208.95.185.41

    Trace complete.

    So THIS DSL route works. I'll check back on Cable when I get back home.
  • admiraljohn1701admiraljohn1701 Member Posts: 28 Arc User
    edited January 2013
    The following are the tracert results:

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms router: [192.168.1.1]
    2 11 ms 18 ms 7 ms 7.23.36.1
    3 12 ms 10 ms 12 ms 66.185.89.109
    4 13 ms 13 ms 14 ms 24.156.157.53
    5 11 ms 10 ms 16 ms 69.63.248.201
    6 24 ms 25 ms 23 ms 64.71.240.66
    7 * * * Request timed out.
    8 24 ms 25 ms 28 ms te0-2-0-4.mpd22.jfk02.atlas.cogentco.com [154.54
    .46.253]
    9 29 ms 30 ms 30 ms te0-0-0-6.ccr21.bos01.atlas.cogentco.com [154.54
    .5.249]
    10 42 ms 50 ms 34 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
    ]
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * 52 ms * www.playstartrek.fr [208.95.185.44]
    30 * * * Request timed out.

    Trace complete.

    Some reason on hope 7 the packet was dropped but, then picks up again at hop 8, I would like to know how that works. Oh by the way I would really like to quote somthing from the State of the Game 2013 that I found interesting: "there?s still a long way to go and many improvements needed and old bugs to squash before we can be satisfied that we?ve built the best Star Trek game ever" Now can this please include actually improving the connection to the game? Its great to come out with nice features, lockboxes and other stuff but, if no one can actually login and play the game what's the point? I have been having random disconnects with server not responding errors to random game crashes and also seriouse lag issues which have not been solved yet, and now today after a patch I cannot even log into the game;game launcher will not show up. I very rerely express frusteration on the forums but, can these server end issues be resolved? Once that is done bugs can be fixed more content can come and then may STO become the best Star Trek game ever :)

    thank you.
    Actual join date: Aug 2010
    1000+ day veteran :)
  • scutumcruxscutumcrux Member Posts: 6 Arc User
    edited January 2013
    HAPPY DAYS! FIX HERE!!

    I had this issue from the UK using Virgin Internet.... SOLVED using OpenVPN and a free VPN server. Here's the one I used.

    Link to OpenVPN config file :-
    http://www.vpnbook.com/free-openvpn-account/VPNBOOK.com-OpenVPN-UDP-25000.zip

    Login details for the config file :-
    username: freeopenvpn Password: J8hfCiu6W

    If you dont have OpenVPN installed, heres what you need to install :-
    http://openvpn.net/index.php/download/community-downloads.html

    Install, configure, and play. Happy days. :)

    Regards from
    Lara
    Elite Defense Stovokor
  • thlaylierahthlaylierah Member Posts: 2,985 Arc User
    edited January 2013
    sindrek wrote: »
    The guy from Cryptic said it had nothing to do with the patch. This was happening before the patch came out he said

    I reiterate:

    It happened on the last patch too, for the same reasons.

    Expect it on every patch from now on.

    let's see if I'm right.
  • darksider098darksider098 Member Posts: 2 Arc User
    edited January 2013
    Got the same problem today. Here's my report:

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 <1 ms <1 ms 1 ms *.*.*.*
    2 534 ms 404 ms 361 ms *.*.*.*
    3 394 ms 410 ms 415 ms brig-core-2b-ae4-2469.network.virginmedia.net [*.*.*.*]
    4 295 ms 439 ms 448 ms popl-bb-1b-ae14-0.network.virginmedia.net [*.*.*.*]
    5 455 ms 470 ms 464 ms popl-bb-1a-ae0-0.network.virginmedia.net [213.10
    5.174.229]
    6 473 ms 379 ms 265 ms popl-tmr-1-ae4-0.network.virginmedia.net [213.10
    5.159.2]
    7 159 ms 40 ms 28 ms amst-ic-1-as0-0.network.virginmedia.net [213.105
    .175.6]
    8 20 ms 20 ms 25 ms te0-7-0-10.ccr21.ams04.atlas.cogentco.com [130.1
    17.15.5]
    9 21 ms 33 ms 24 ms te0-5-0-6.ccr22.ams03.atlas.cogentco.com [154.54
    .73.193]
    10 29 ms 30 ms 28 ms te0-0-0-7.ccr21.lpl01.atlas.cogentco.com [154.54
    .37.74]
    11 98 ms * 96 ms te0-3-0-3.ccr22.bos01.atlas.cogentco.com [154.54
    .1.157]
    12 124 ms 96 ms 114 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
    4]
    13 98 ms 108 ms * 38.111.40.114
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * 204 ms www.playstartrekonline.fr [208.95.185.44]

    Trace complete.
  • canadianmetalfancanadianmetalfan Member Posts: 50 Arc User
    edited January 2013
    not true. it is not pwe fault. cryptic still has its own studios and does thier own work and pwe makes money off it. cryptic still uses cryptic engines and servers, they just need to fix the problem, and i think i know what the problem is.

    why don'cha tell us... save hours of guess work.
    [SIGPIC][/SIGPIC]
    ODYSSEY SCIENCE CRUISER - U.S.S. MAIDEN TORONTO NX-971312-B
    VESTA MULTI-MISSION SURVEILLANCE EXPLORER - U.S.S. HOPE IN HELL NX-902013-A
  • mughimughi Member Posts: 0 Arc User
    edited January 2013
    C:\>tracert launcher.startrekonline.com

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.2.1
    2 4 ms 3 ms 4 ms L101.NYCMNY-VFTTP-44.verizon-gni.net [98.116.182.1]
    3 4 ms 6 ms 7 ms G1-5-4-5.NYCMNY-LCR-21.verizon-gni.net [130.81.191.156]
    4 4 ms 3 ms 4 ms ae0-0.NY325-BB-RTR1.verizon-gni.net [130.81.209.102]
    5 21 ms 4 ms 3 ms 0.so-0-0-0.XT1.NYC4.ALTER.NET [152.63.1.41]
    6 15 ms 13 ms 27 ms 0.ge-7-0-0.XL3.BOS4.ALTER.NET [152.63.0.165]
    7 14 ms 14 ms 13 ms POS6-0.GW5.BOS4.ALTER.NET [152.63.25.69]
    8 24 ms 24 ms 23 ms internap-gw.customer.alter.net [65.207.236.58]
    9 100 ms 245 ms 237 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
    10 27 ms 34 ms 35 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * 30 ms www.playstartrekonline.de [208.95.185.44]

    Trace complete.

    C:\>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.2.1
    2 2 ms 3 ms 4 ms L101.NYCMNY-VFTTP-44.verizon-gni.net [98.116.182.1]
    3 6 ms 7 ms 3 ms G1-5-4-6.NYCMNY-LCR-22.verizon-gni.net [130.81.191.154]
    4 5 ms 3 ms 4 ms ae0-0.NY5030-BB-RTR1.verizon-gni.net [130.81.209.118]
    5 15 ms 14 ms 14 ms ge-6-2-0-0.BOS-BB-RTR1.verizon-gni.net [130.81.17.53]
    6 17 ms 18 ms 14 ms 0.ge-1-1-0.XL3.BOS4.ALTER.NET [152.63.6.149]
    7 13 ms 13 ms 13 ms POS6-0.GW5.BOS4.ALTER.NET [152.63.25.69]
    8 24 ms 23 ms 24 ms internap-gw.customer.alter.net [65.207.236.58]
    9 43 ms 29 ms 27 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
    10 40 ms 49 ms 53 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.
  • shagnastieshagnastie Member Posts: 29 Arc User
    edited January 2013
    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>tracert launcher.startrekonline.com

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 38 ms 19 ms 13 ms cpc10-benw9-2-0-gw.16-2.cable.virginmedia.com [8
    2.39.249.1]
    2 18 ms 32 ms 14 ms gate-core-2a-ae9-609.network.virginmedia.net [80
    .0.145.53]
    3 30 ms 29 ms 17 ms leed-bb-1c-ae7-0.network.virginmedia.net [213.10
    5.159.165]
    4 * * * Request timed out.
    5 50 ms 33 ms 20 ms nrth-bb-1a-ae3-0.network.virginmedia.net [62.253
    .174.105]
    6 21 ms 34 ms 36 ms nrth-tmr-1-ae1-0.network.virginmedia.net [213.10
    5.159.30]
    7 46 ms 44 ms 49 ms fran-ic-1-as0-0.network.virginmedia.net [62.253.
    185.81]
    8 36 ms 38 ms 38 ms te0-7-0-7.mpd22.fra03.atlas.cogentco.com [130.11
    7.14.133]
    9 53 ms 58 ms 38 ms te0-4-0-2.mpd22.ams03.atlas.cogentco.com [154.54
    .39.189]
    10 80 ms 74 ms 63 ms te0-4-0-2.ccr22.lpl01.atlas.cogentco.com [154.54
    .58.42]
    11 111 ms 106 ms 121 ms te0-6-0-4.ccr22.bos01.atlas.cogentco.com [154.54
    .85.221]
    12 108 ms 108 ms 131 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
    130]
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.




    Lol this is a monumental F*** up!

    Im in the uk
    gutted was really looking forward to playing tonight.
  • papabloodpapablood Member Posts: 6 Arc User
    edited January 2013
    [SIGPIC][/SIGPIC]Target locked Captain....Alpha loaded....5,4,3,2,1.... Target dead captain, locking on next target
  • wayoutallanwayoutallan Member Posts: 1 Arc User
    edited January 2013
    C:\Windows\system32>tracert launcher.startrekonline.com

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 8 ms 8 ms 11 ms cpc1-ely05-2-0-gw.5-1.cable.virginmedia.com [86.25.144.1]
    2 9 ms 7 ms 18 ms cdif-core-2b-ae3-3001.network.virginmedia.net [62.254.255.49]
    3 106 ms 79 ms 37 ms brnt-bb-1b-ae9-0.network.virginmedia.net [62.253.174.85]
    4 18 ms 14 ms 15 ms popl-bb-1a-as7-0.network.virginmedia.net [62.255.81.237]
    5 12 ms 37 ms 12 ms popl-tmr-1-ae4-0.network.virginmedia.net [213.105.159.2]
    6 20 ms 19 ms 20 ms amst-ic-1-as0-0.network.virginmedia.net [213.105.175.6]
    7 21 ms 22 ms 23 ms te0-7-0-10.ccr21.ams04.atlas.cogentco.com [130.117.15.5]
    8 24 ms 22 ms 28 ms te0-0-0-7.mpd21.ams03.atlas.cogentco.com [130.117.2.61]
    9 24 ms 27 ms 27 ms te0-5-0-7.ccr22.lpl01.atlas.cogentco.com [130.117.50.85]
    10 92 ms 91 ms 90 ms te0-1-0-3.ccr22.bos01.atlas.cogentco.com [154.54.42.105]
    11 92 ms 90 ms 91 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.254]
    12 * * 94 ms 38.111.40.114
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 92 ms * * playstartrek.fr [208.95.185.44]
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    C:\Windows\system32>
  • sindreksindrek Member Posts: 0 Arc User
    edited January 2013
    I reiterate:

    It happened on the last patch too, for the same reasons.

    Expect it on every patch from now on.

    let's see if I'm right.

    How much would you bet on it?
  • speedofheatspeedofheat Member Posts: 111 Arc User
    edited January 2013
    papablood wrote: »
    I had this exact issue last week ... Did not want to send a ticket because we all know how slow they are answered so spent 3 hrs searching thru the support section and the forums until I ran across this in a forum post ... http://files.startrekonline.com/launcher/Star%20Trek%20Online.exe

    I downloaded it and installed it and other than the PC asking me everytime if I wanna run it it works just fine ....

    Glad this works for you, it doesn't work for me
    y3m-yM6W2jBAA7NpYi95PewTOHD9vSNpFGl3huKvuKsGif7jH9lBSYRtnx-AxOUzQw00u0SrjnMeAt0McFsPmCC2FoawxgX3ZON4Ork7H39MCRYsgBUn0QYSADDqYpB6wB5twq-_jNOp7AdrNeItQjiXChE9kwGvBsqc-vTz7oj3YM?width=660&height=198&cropmode=none
  • lolimpicardlolimpicard Member Posts: 309
    edited January 2013
    tovarin wrote: »
    Reasonable compensation demand:

    Each member of the Cryptic team should submit apology Haikus for us to mock. Example:

    Rolling out content
    we didn't test enough
    Now they can't connect

    This should keep the rabble amused while they fix whatever they broke.

    ice block is solid
    cooling the server
    spring arrives

    Either way, I support this motion.
    [SIGPIC][/SIGPIC]
    He's dead, Jim.
  • ussdanubeussdanube Member Posts: 105 Arc User
    edited January 2013
    shagnastie wrote: »

    Im in the uk
    gutted was really looking forward to playing tonight.

    So was i. Hopefully everything's up again soon.
  • maddog0000doommaddog0000doom Member Posts: 1,017 Arc User
    edited January 2013
    sindrek wrote: »
    Freedom of the press too...Something your media doesnt have...

    actualy they do only we want them to be accountable for their actions. hacking phones running people off the roads (princess diana), and printing things without any evidence.etc......
    [SIGPIC][/SIGPIC]
  • sindreksindrek Member Posts: 0 Arc User
    edited January 2013
    papablood wrote: »

    Looks like that's not a solution...Most people say it doesnt help on that topic.
  • hanoverhanover Member Posts: 0 Arc User
    edited January 2013
    sindrek wrote: »
    The guy from Cryptic said it had nothing to do with the patch. This was happening before the patch came out he said

    Yeah, there's no connection at all between existing network problems and the release of a big, bandwidth-intenstive patch. :rolleyes:

    The patch itself may not be the cause, but it's a shifty bit of tap-dancing to claim it's not related at all.
    Does Arc install a root kit? Ask a Dev today!
  • lordlalolordlalo Member Posts: 460 Arc User
    edited January 2013
    Wrong.

    It's resolving through a cognetco server that is leased by PWE.

    Also, others are able to access that server and log in, whilst some are not.



    As others are able to resolve 38.111.40.114, one assumes this is an issue with load balancing.

    Those folks don't understand routing and that CogNetCo is a major internet backbone... More than 25% of all internet traffic goes through them. The problem isn't the routing of CogNetCo, it is the routing of the firewall/router/ds-termination unit connecting PWE to CogNetCo. This is like saying me not being able to send you $50.00 isn't my fault because my ISP/Router is inop.
    Said NO to Arc. Gets punished by not being given a free outfit, free lobi, and free shuttle. Now forced to use Arc's site when trying to get to STO site. Still not rewards for beta testing the Arc website by force. Bravo Cryptic.
  • thlaylierahthlaylierah Member Posts: 2,985 Arc User
    edited January 2013
    sindrek wrote: »
    The guy from Cryptic said it had nothing to do with the patch. This was happening before the patch came out he said
    sindrek wrote: »
    How much would you bet on it?

    All the forum Rage here that will happen next time as well.

    As long as cogentco is in the loop and they don't patch the launcher to sto/perfectworld.com.
  • lolimpicardlolimpicard Member Posts: 309
    edited January 2013
    conspiracy? maybe, kinda, sorta. but i need bran flakes to send me a private message so i can reply with the problem as i earesed her last message and dont have a way to message her.

    Waaait... you already gave the conspiracy away.
    Brandon Felczer is a girl?
    [SIGPIC][/SIGPIC]
    He's dead, Jim.
  • sindreksindrek Member Posts: 0 Arc User
    edited January 2013
    actualy they do only we want them to be accountable for their actions. hacking phones running people off the roads (princess diana), and printing things without any evidence.etc......

    Therefore, I couldent say that this server being inoperative was Cryptic's fault because i have no evidence to back that statement up...Interesting
  • origcaptainquackorigcaptainquack Member Posts: 614 Arc User
    edited January 2013
    because alerting community or anything that is useful to US the players on the forums gets the member who tells in trouble and banned from the forums.
  • ussdanubeussdanube Member Posts: 105 Arc User
    edited January 2013
    Just a heads up, State of the game Jan 2013 is up on the main site.
  • thlaylierahthlaylierah Member Posts: 2,985 Arc User
    edited January 2013
    ussdanube wrote: »
    Just a heads up, State of the game Jan 2013 is up on the main site.

    Ironic that.
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