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Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

Cryptic Launcher Autoupdate Problem

1…6566687071…102

Comments

  • sauroman33sauroman33 Member Posts: 0 Arc User
    edited January 2013
    Tracert

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 1 ms <1 ms <1 ms 192.168.1.1
    2 7 ms 7 ms 8 ms 10.216.0.1
    3 13 ms 8 ms 10 ms gig5-1-4.onedny22-rtr002.cny.northeast.rr.com [2
    4.24.16.144]
    4 10 ms 11 ms 11 ms ae55-0.esyrnyaw-rtr001.cny.northeast.rr.com [24.
    58.149.216]
    5 33 ms 31 ms 31 ms bundle-ether4.rochnyei-rtr000.nyroc.rr.com [24.5
    8.149.252]
    6 18 ms 17 ms 18 ms ae1-0.glflnyaq-rtr000.nyroc.rr.com [24.24.21.213
    ]
    7 36 ms 31 ms 31 ms bundle-ether9.albynyyf-rtr000.nyroc.rr.com [24.2
    4.21.215]
    8 31 ms 30 ms 31 ms ae-5-0.cr0.nyc30.tbone.rr.com [66.109.6.74]
    9 27 ms 26 ms 55 ms ae-0-0.pr0.nyc20.tbone.rr.com [66.109.6.157]
    10 26 ms 27 ms 26 ms te0-0-0-5.ccr21.jfk05.atlas.cogentco.com [154.54
    .13.185]
    11 27 ms 28 ms 26 ms te0-0-0-6.mpd22.jfk02.atlas.cogentco.com [154.54
    .31.5]
    12 32 ms 33 ms 33 ms te0-1-0-5.ccr21.bos01.atlas.cogentco.com [154.54
    .44.30]
    13 33 ms 34 ms 33 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
    134]
    14 41 ms 53 ms * 38.111.40.114
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 36 ms * * 208.95.185.41
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Please find a solution to this :D
  • willow6912willow6912 Member Posts: 0 Arc User
    edited January 2013
    So how long is this been broke now? must be coming up to 10 hours now.
  • papabloodpapablood Member Posts: 6 Arc User
    edited January 2013
    speedofheat wrote: »
    Glad this works for you, it doesn't work for me

    It worked for me a week ago when I had the exact same symptons ... But as I am on TS right now with a few players... They have also tried it and its not working for them either... I was just trying to help ... Sorry its not working
    [SIGPIC][/SIGPIC]Target locked Captain....Alpha loaded....5,4,3,2,1.... Target dead captain, locking on next target
  • r3formr3form Member Posts: 2 Arc User
    edited January 2013
    C:\>tracert launcher.startrekonline.com



    Routenverfolgung zu launcher.startrekonline.com [208.95.185.44] ?ber maximal 30
    Abschnitte:

    1 1 ms 1 ms 1 ms speedport.ip [192.168.2.1]
    2 23 ms 23 ms 25 ms 217.0.119.9
    3 23 ms 23 ms 22 ms 87.190.164.206
    4 30 ms 28 ms 29 ms 194.25.6.70
    5 39 ms 40 ms 40 ms te0-7-0-1.ccr21.fra03.atlas.cogentco.com [130.117.14.149]
    6 45 ms 42 ms 42 ms te0-0-0-2.ccr21.ams03.atlas.cogentco.com [130.117.48.165]
    7 52 ms 50 ms 51 ms te0-2-0-7.ccr21.lpl01.atlas.cogentco.com [154.54.37.90]
    8 232 ms 113 ms 114 ms te0-4-0-2.ccr21.bos01.atlas.cogentco.com [154.54.44.197]
    9 115 ms 115 ms 115 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42]
    10 172 ms * * 38.111.40.114
    11 * * * Zeit?berschreitung der Anforderung.
    12 * * * Zeit?berschreitung der Anforderung.
    13 * * * Zeit?berschreitung der Anforderung.
    14 * * * Zeit?berschreitung der Anforderung.
    15 * * * Zeit?berschreitung der Anforderung.
    16 * * * Zeit?berschreitung der Anforderung.
    17 * * * Zeit?berschreitung der Anforderung.
    18 * * * Zeit?berschreitung der Anforderung.
    19 * * * Zeit?berschreitung der Anforderung.
    20 * * * Zeit?berschreitung der Anforderung.
    21 * * * Zeit?berschreitung der Anforderung.
    22 * * * Zeit?berschreitung der Anforderung.
    23 * * * Zeit?berschreitung der Anforderung.
    24 * * * Zeit?berschreitung der Anforderung.
    25 * * * Zeit?berschreitung der Anforderung.
    26 * 115 ms * playstartrekonline.de [208.95.185.44]
    27 * * * Zeit?berschreitung der Anforderung.
    28 * * * Zeit?berschreitung der Anforderung.
    29 * * * Zeit?berschreitung der Anforderung.
    30 * * * Zeit?berschreitung der Anforderung.

    Ablaufverfolgung beendet.
  • lolimpicardlolimpicard Member Posts: 309
    edited January 2013
    sindrek wrote: »
    Therefore, I couldent say that this server being inoperative was Cryptic's fault because i have no evidence to back that statement up...Interesting

    It's not inoperative. Just hard to access.
    [SIGPIC][/SIGPIC]
    He's dead, Jim.
  • l0cutus359l0cutus359 Member Posts: 0 Arc User
    edited January 2013
    i can't connect on Roadrunner from home... but my work machine that has completely different subnet and access can ping the server without issue.

    It appears to be an intermittent routing to the Class A 24 subnet for me any way. Here is traceroute from home:

    C:\Users\bubba>tracert launcher.startrekonline.com

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:


    2 * * * Request timed out.
    3 29 ms 7 ms 7 ms xe-9-1-0.1170.rlghnca-rtr1.nc.rr.com [24.162.250
    .112]
    4 9 ms 8 ms 7 ms ae19.rlghncpop-rtr1.southeast.rr.com [24.93.64.0
    ]
    5 20 ms 23 ms 24 ms ae-3-0.cr0.dca10.tbone.rr.com [66.109.6.80]
    6 14 ms 14 ms 15 ms 107.14.19.133
    7 16 ms 14 ms 15 ms te0-6-0-7.mpd21.iad02.atlas.cogentco.com [154.54
    .10.193]
    8 16 ms 15 ms 15 ms te0-2-0-4.mpd21.dca01.atlas.cogentco.com [154.54
    .26.113]
    9 23 ms 22 ms 23 ms te0-7-0-8.mpd21.jfk02.atlas.cogentco.com [154.54
    .5.97]
    10 36 ms 29 ms 29 ms te0-1-0-4.ccr21.bos01.atlas.cogentco.com [154.54
    .6.1]
    11 29 ms 29 ms 28 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
    ]
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 *
    Locutus

    Delirium Tremens
    Tier 4 Starbase, Tier 3 Embassy
    http://dtfleet.com/
  • markiisbestmarkiisbest Member Posts: 14 Arc User
    edited January 2013
    HE FIRST TEST
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 1 ms 2 ms <1 ms MyRouter.
    2 * * * Request timed out.
    3 30 ms 31 ms 32 ms ip-89-200-131-105.ov.easynet.net [89.200.131.105
    ]
    4 35 ms 52 ms 31 ms AVelizy-152-1-9-187.w82-120.abo.wanadoo.fr [82.1
    20.8.187]
    5 31 ms 29 ms 30 ms ae-3.r02.londen03.uk.bb.gin.ntt.net [83.231.221.
    45]
    6 30 ms 30 ms 30 ms te2-4.mag01.lon02.atlas.cogentco.com [130.117.14
    .173]
    7 34 ms 30 ms 31 ms te7-2.ccr01.lon02.atlas.cogentco.com [130.117.50
    .138]
    8 30 ms 34 ms 32 ms te0-5-0-6.ccr21.lon13.atlas.cogentco.com [154.54
    .74.46]
    9 32 ms 30 ms 103 ms te0-7-0-27.ccr21.bos01.atlas.cogentco.com [154.5
    4.1.93]
    10 104 ms 103 ms 105 ms te0-7-0-27.ccr21.bos01.atlas.cogentco.com [154.5
    4.1.93]
    11 105 ms 103 ms * te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
    ]
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 103 ms * * 208.95.185.41
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    C:\Windows\system32>txt
    'txt' is not recognized as an internal or external command,
    operable program or batch file.

    C:\Windows\system32>



    SECOND TEST

    contacting nettest server..
    Local IP: 90.216.184.106
    Ping: 100.4 msec
    Port: 80: 384 KB/sec 14 KB/sec 407 KB/sec 500
    Port: 80: 330 KB/sec 17 KB/sec 357 KB/sec 500
    Port: 443: 197 KB/sec 11 KB/sec 231 KB/sec 500
    Port: 443: 359 KB/sec 13 KB/sec 382 KB/sec 500
    Port: 7255: 649 KB/sec 23 KB/sec 687 KB/sec 500
    Port: 7255: 360 KB/sec 17 KB/sec 390 KB/sec 500
    Port: 7003: 254 KB/sec 12 KB/sec 287 KB/sec 500
    Port: 7003: 640 KB/sec 23 KB/sec 678 KB/sec 500
    Port: 7202: 681 KB/sec 24 KB/sec 721 KB/sec 500
    Port: 7202: 245 KB/sec 13 KB/sec 278 KB/sec 500
    Port: 7499: 652 KB/sec 23 KB/sec 689 KB/sec 500
    Port: 7499: 398 KB/sec 17 KB/sec 421 KB/sec 500
    Port: 80: 664 KB/sec 23 KB/sec 702 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
    hit return to exit
    c
  • sindreksindrek Member Posts: 0 Arc User
    edited January 2013
    lolimpicard wrote: »
    It's not inoperative. Just hard to access.

    what do u recommend, vpn, private tunnel, etc?
  • thlaylierahthlaylierah Member Posts: 2,985 Arc User
    edited January 2013
    Well I have to go to work.

    Good Luck All.

    The Private Tunnel thing worked well for me so when I run out of Mbs I will probably buy some more because i see this happening from now on.

    AND 200!
  • wereleywereley Member Posts: 95 Arc User
    edited January 2013
    why?!?!?!??!?!!??!?!??!?!!??!
  • vens1o1vens1o1 Member Posts: 7 Arc User
    edited January 2013
    I am not understanding all the technical jargon, i thought i just had to do simple things to play this game. What happened to the good ole days when you just had to download something, install, and then launch the application, now i have to like decipher coding and learn neural networking, etc etc. What has happened to our todays internet is a sign of the times. With the Goon running around. And Egg being so previlant in dicating the going ons of this tsunami of igloo's that they are trying to incorprate within the hidden world of technilogical improvements. What can we possibly expect? is our future that hidden from us?:confused:
  • darksider098darksider098 Member Posts: 2 Arc User
    edited January 2013
    darksider098 wrote: »
    Got the same problem today. Here's my report:

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 <1 ms <1 ms 1 ms *.*.*.*
    2 534 ms 404 ms 361 ms *.*.*.*
    3 394 ms 410 ms 415 ms brig-core-2b-ae4-2469.network.virginmedia.net [*.*.*.*]
    4 295 ms 439 ms 448 ms popl-bb-1b-ae14-0.network.virginmedia.net [*.*.*.*]
    5 455 ms 470 ms 464 ms popl-bb-1a-ae0-0.network.virginmedia.net [213.10
    5.174.229]
    6 473 ms 379 ms 265 ms popl-tmr-1-ae4-0.network.virginmedia.net [213.10
    5.159.2]
    7 159 ms 40 ms 28 ms amst-ic-1-as0-0.network.virginmedia.net [213.105
    .175.6]
    8 20 ms 20 ms 25 ms te0-7-0-10.ccr21.ams04.atlas.cogentco.com [130.1
    17.15.5]
    9 21 ms 33 ms 24 ms te0-5-0-6.ccr22.ams03.atlas.cogentco.com [154.54
    .73.193]
    10 29 ms 30 ms 28 ms te0-0-0-7.ccr21.lpl01.atlas.cogentco.com [154.54
    .37.74]
    11 98 ms * 96 ms te0-3-0-3.ccr22.bos01.atlas.cogentco.com [154.54
    .1.157]
    12 124 ms 96 ms 114 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
    4]
    13 98 ms 108 ms * 38.111.40.114
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * 204 ms www.playstartrekonline.fr [208.95.185.44]

    Trace complete.

    EDIT: Oh yeah also I can't access http://www.startrekonline.com/
  • thetokenbritthetokenbrit Member Posts: 0 Arc User
    edited January 2013
    I blame Commander Remmick for all this. ;)
  • trahearntrahearn Member Posts: 1 Arc User
    edited January 2013
    Microsoft Windows [Version 6.2.9200]
    (c) 2012 Microsoft Corporation. All rights reserved.

    C:\Users\Phil>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms [192.168.0.1]
    2 6 ms 5 ms 5 ms 217.32.142.3
    3 81 ms 6 ms 6 ms 217.32.142.30
    4 6 ms 6 ms 6 ms 213.120.163.14
    5 6 ms 6 ms 6 ms 31.55.165.249
    6 6 ms 6 ms 6 ms 31.55.165.109
    7 6 ms 6 ms 5 ms 109.159.250.246
    8 18 ms 14 ms 15 ms 109.159.250.148
    9 13 ms 12 ms 12 ms transit1-pos9-0.telehouse.ukcore.bt.net [62.6.20
    1.118]
    10 15 ms 13 ms 12 ms 166-49-211-157.eu.bt.net [166.49.211.157]
    11 13 ms 12 ms 12 ms t2a1-ge4-0-0.uk-lon1.eu.bt.net [166.49.135.17]
    12 14 ms 15 ms 14 ms te0-7-0-3.ccr21.lon01.atlas.cogentco.com [130.11
    7.14.49]
    13 14 ms 14 ms 13 ms te0-0-0-4.ccr21.lon13.atlas.cogentco.com [154.54
    .57.110]
    14 87 ms 86 ms 86 ms te0-7-0-27.ccr21.bos01.atlas.cogentco.com [154.5
    4.1.93]
    15 87 ms 86 ms 87 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
    134]
    16 103 ms 101 ms * 38.111.40.114
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.
  • sindreksindrek Member Posts: 0 Arc User
    edited January 2013
    vens1o1 wrote: »
    I am not understanding all the technical jargon, i thought i just had to do simple things to play this game. What happened to the good ole days when you just had to download something, install, and then launch the application, now i have to like decipher coding and learn neural networking, etc etc. What has happened to our todays internet is a sign of the times. With the Goon running around. And Egg being so previlant in dicating the going ons of this tsunami of igloo's that they are trying to incorprate within the hidden world of technilogical improvements. What can we possibly expect? is our future that hidden from us?:confused:

    Have you tried going outside and getting some fresh air?
  • lolimpicardlolimpicard Member Posts: 309
    edited January 2013
    origcaptainquack wrote: »
    because alerting community or anything that is useful to US the players on the forums gets the member who tells in trouble and banned from the forums.

    Really? At worst you become an internet martyr.
    [SIGPIC][/SIGPIC]
    He's dead, Jim.
  • x3o3x3o3 Member Posts: 3 Arc User
    edited January 2013
    Dam this issue still not fixed.

    I'm in the UK and have this issue the same issues get the client to patch it either fails and an error comes up saying error connecting to the patch server.

    I did have a little hope when the box did show but it stayed white and then launched diagnostic page in a browser that came up blank so guessing that failed too.
  • jplatimerjplatimer Member Posts: 54 Arc User
    edited January 2013
    jplatimer wrote: »
    Well, I got to work which uses a DSL connection, as opposed to my home connection which is Cable. And, lo and behold, it patched and loaded fine here.

    Trace for **working** connection:

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\User>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    3 * 61 ms 62 ms 38.104.210.154
    4 247 ms 230 ms 233 ms gi2-1.mag02.lax04.atlas.cogentco.com [38.104.211
    .157]
    5 178 ms 183 ms 185 ms te0-7-0-12.ccr22.lax04.atlas.cogentco.com [154.5
    4.87.6]
    6 81 ms 96 ms 114 ms te0-2-0-7.ccr22.lax01.atlas.cogentco.com [154.54
    .6.241]
    7 221 ms 165 ms 116 ms te0-3-0-6.ccr22.iah01.atlas.cogentco.com [154.54
    .3.185]
    8 139 ms 141 ms 142 ms te0-1-0-3.mpd22.atl01.atlas.cogentco.com [154.54
    .5.54]
    9 176 ms 180 ms 182 ms te0-0-0-7.ccr22.dca01.atlas.cogentco.com [154.54
    .28.221]
    10 206 ms 210 ms 211 ms te0-0-0-8.ccr22.jfk02.atlas.cogentco.com [154.54
    .42.26]
    11 244 ms 250 ms 252 ms te0-0-0-6.ccr22.bos01.atlas.cogentco.com [154.54
    .6.9]
    12 174 ms 179 ms 177 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
    130]
    13 204 ms 208 ms 216 ms 38.111.40.114
    14 154 ms 154 ms 154 ms 208.95.185.41

    Trace complete.

    So THIS DSL route works. I'll check back on Cable when I get back home.

    Here's the Cable route that breaks. Same general geographic location

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    3 11 ms 12 ms 13 ms 24.25.231.21
    4 10 ms 12 ms 12 ms agg12.kihehi04-ccr02.hawaii.rr.com [72.129.45.78
    ]
    5 63 ms 59 ms 60 ms agg21.klaohias-ccr01.hawaii.rr.com [72.129.45.48
    ]
    6 65 ms 66 ms 66 ms agg21.kmlahi07-ccr01.hawaii.rr.com [72.129.45.50
    ]
    7 65 ms 103 ms 79 ms agg31.tustcaft-ccr01.socal.rr.com [72.129.45.2]

    8 71 ms 71 ms 71 ms ae-5-0.cr0.lax30.tbone.rr.com [66.109.6.64]
    9 65 ms 66 ms 66 ms 66.109.9.26
    10 96 ms 80 ms 63 ms te0-0-0-19.ccr22.lax05.atlas.cogentco.com [154.5
    4.13.229]
    11 64 ms 66 ms 67 ms te0-0-0-2.mpd22.lax01.atlas.cogentco.com [154.54
    .6.229]
    12 120 ms 105 ms 105 ms te0-2-0-5.mpd22.iah01.atlas.cogentco.com [154.54
    .0.250]
    13 128 ms 127 ms 127 ms te0-1-0-6.ccr22.atl01.atlas.cogentco.com [154.54
    .7.237]
    14 147 ms 134 ms 134 ms te0-1-0-6.mpd22.dca01.atlas.cogentco.com [154.54
    .28.13]
    15 137 ms 137 ms 137 ms te0-0-0-8.ccr22.jfk02.atlas.cogentco.com [154.54
    .42.26]
    16 144 ms 204 ms 175 ms te0-0-0-6.ccr21.bos01.atlas.cogentco.com [154.54
    .5.249]
    17 140 ms 143 ms 140 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
    ]
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 139 ms * * 208.95.185.41
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    So, you can see the different route each one is taking... hopefully the comparison helps.
  • maddog0000doommaddog0000doom Member Posts: 1,017 Arc User
    edited January 2013
    sindrek wrote: »
    Have you tried going outside and getting some fresh air?

    i have tryed this but i hit a an invisable wall and it spawns me back into my bed room.
    [SIGPIC][/SIGPIC]
  • captainmal3captainmal3 Member Posts: 436 Arc User
    edited January 2013
    vens1o1 wrote: »
    I am not understanding all the technical jargon, i thought i just had to do simple things to play this game. What happened to the good ole days when you just had to download something, install, and then launch the application, now i have to like decipher coding and learn neural networking, etc etc. What has happened to our todays internet is a sign of the times. With the Goon running around. And Egg being so previlant in dicating the going ons of this tsunami of igloo's that they are trying to incorprate within the hidden world of technilogical improvements. What can we possibly expect? is our future that hidden from us?:confused:

    ...

    What?
  • causalityeffectcausalityeffect Member Posts: 178 Arc User
    edited January 2013
    Players: We cant get into the server

    Cryptic PR: "OTHER" people can get in so it is obviously YOUR problem.


    Really nice PR work their branflakes... its so nice to know Cryptic only really give a TRIBBLE about customer relations. Oh but now what you realise LOTS of people are having this problem around the country your response is:

    Red text and an underline.

    Did Cryptic PR study under Stalin or do you seriously think hundreds of pages of people saying they cant get into the game is REALLY just an irrelevant statistic ?
    [SIGPIC][/SIGPIC]
  • fsmooobsfsmooobs Member Posts: 5 Arc User
    edited January 2013
    i saw an issue similar to this when working on a Disaster Recovery site. We had touble building devices when they tried to contact active directory, as well as when the users logged in. When runninga trace to the AD server we received similar results. However, reseting one of the switches along the route fixed the issue. Maybe someone could reset the switches at Boston?

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms . [192.168.2.1]
    2 7 ms 6 ms 7 ms 10.98.216.1
    3 38 ms 7 ms 6 ms nrth-core-2a-ae6-605.network.virginmedia.net [21
    3.104.142.33]
    4 7 ms 8 ms 9 ms nrth-bb-1a-ae2-0.network.virginmedia.net [213.10
    5.159.205]
    5 6 ms 6 ms 6 ms nrth-tmr-1-ae1-0.network.virginmedia.net [213.10
    5.159.30]
    6 22 ms 20 ms 21 ms fran-ic-1-as0-0.network.virginmedia.net [62.253.
    185.81]
    7 24 ms 26 ms 21 ms te0-7-0-7.mpd22.fra03.atlas.cogentco.com [130.11
    7.14.133]
    8 32 ms 23 ms 26 ms te0-2-0-2.mpd22.ams03.atlas.cogentco.com [130.11
    7.3.85]
    9 29 ms 28 ms 28 ms te0-1-0-7.ccr22.lpl01.atlas.cogentco.com [154.54
    .37.114]
    10 100 ms 95 ms 94 ms te0-4-0-2.ccr22.bos01.atlas.cogentco.com [154.54
    .44.185]
    11 98 ms 213 ms 212 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
    4]
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.


    Just a thought! :D
    Moobs

    =/\=

    Captain, U.S.S. Indefatigable
  • bitemepwebitemepwe Member Posts: 6,760 Arc User
    edited January 2013
    pwebranflakes wrote: »
    Hi Captains,

    The team is investigating, but this does not seem to affect all players and may be regional. To help in the investigation, please run a tracert (instructions for this process here) pointing to launcher.startrekonline.com and copy/ paste your results in this thread if you're comfortable doing so and making sure you star out your local IP address.

    Cheers,

    Brandon =/\=

    I do not believe its regional at all. I just had to download the game again for a second time on my new PC becuase I stuck STO on my much smaller SSD instead of my huge harddrive and now I can not connect to the patcher.

    It worked fine last not when I had the game on the SSD, so whats different? STO doesn't like non solid-state tech?
    Before this change in PC and drives I never had an issue logging in at all.
    Leonard Nimoy, Spock.....:(

    R.I.P
  • origcaptainquackorigcaptainquack Member Posts: 614 Arc User
    edited January 2013
    ok ill try to say this without getting into trouble. last night before update this morning. people were doing things in game that is not honest.
  • lolimpicardlolimpicard Member Posts: 309
    edited January 2013
    Whoa, moderator going crazy with the "merge" button.
    [SIGPIC][/SIGPIC]
    He's dead, Jim.
  • r3formr3form Member Posts: 2 Arc User
    edited January 2013
    Please establish a european server
  • animusarcusanimusarcus Member Posts: 0 Arc User
    edited January 2013
    maddog0000doom wrote: »
    i have tryed this but i hit a an invisable wall and it spawns me back into my bed room.
    Was drinking as i read this. So now i cant read anything as im cleaning my screen. ;P
    "Good" and "Evil" are purely subjective concepts, given credence only by the prevailing opinion of the masses
  • shdw1990shdw1990 Member Posts: 5 Arc User
    edited January 2013
    I'm generally not impatient, but this is my only time to play during the week. please fix this soon!
  • vens1o1vens1o1 Member Posts: 7 Arc User
    edited January 2013
    lolimpicard wrote: »
    Really? At worst you become an internet martyr.

    Well i tried to go as far as i could when i saved as much money for a car, but strangely enough every road i go down seems to lead me back to the same area i was in. Fresh air yes, new expirences that are fresh? Far From It.
  • hoemschipoemschhoemschipoemsch Member Posts: 18 Arc User
    edited January 2013
    mona@grosserMint ~ $ traceroute launcher.startrekonline.com
    traceroute to launcher.startrekonline.com (208.95.185.44), 30 hops max, 60 byte packets
    1 my.router () 0.288 ms 0.340 ms 0.393 ms
    2 10.193.128.1 (10.193.128.1) 23.181 ms 23.182 ms 23.188 ms
    3 1511G-MX960-02-ae12-2210.bom.unity-media.net (80.69.106.69) 23.707 ms 23.717 ms 23.722 ms
    4 1511G-MX960-01-ae0.bom.unity-media.net (80.69.107.61) 24.027 ms 24.008 ms 24.000 ms
    5 1415A-MX960-01-ae1.ess.unity-media.net (80.69.107.57) 25.825 ms 25.817 ms 25.800 ms
    6 1415A (80.69.107.5) 26.437 ms 24.901 ms 24.878 ms
    7 13NOC-MX960-01-ae0.krp.unity-media.net (80.69.107.201) 28.922 ms 55.291 ms 74.541 ms
    8 7111A-MX960-01-ae8.fra.unity-media.net (80.69.107.25) 66.981 ms 66.955 ms 66.923 ms
    9 84-116-131-149.aorta.net (84.116.131.149) 67.021 ms 67.027 ms 67.040 ms
    10 84.116.132.193 (84.116.132.193) 67.794 ms 67.773 ms de-fra01a-ri2-xe-5-1-1.aorta.net (84.116.133.114) 67.288 ms
    11 84.116.132.158 (84.116.132.158) 67.207 ms 84.116.132.166 (84.116.132.166) 67.227 ms 84.116.132.190 (84.116.132.190) 68.095 ms
    12 xe-10-2-2.fra23.ip4.tinet.net (141.136.99.97) 103.841 ms 103.806 ms 103.817 ms
    13 xe-3-0-0.bos11.ip4.tinet.net (141.136.109.138) 112.044 ms 112.146 ms 112.045 ms
    14 internap-gw.ip4.tinet.net (77.67.77.54) 108.940 ms 109.023 ms 109.228 ms
    15 border11.te8-1-bbnet2.bsn.pnap.net (63.251.128.104) 111.752 ms border11.te7-1-bbnet1.bsn.pnap.net (63.251.128.41) 108.972 ms border11.te8 (63.251.128.104) 111.764 ms
    16 perfectworldent-4.border11.bsn.pnap.net (216.52.61.78) 108.857 ms 108.929 ms 110.495 ms
    17 * * *
    18 * * *
    19 * * *
    20 * * *
    21 * * *
    22 * * *
    23 * * *
    24 * * *
    25 * * *
    26 * * *
    27 * * *
    28 * * *
    29 * * *
    30 * * *

    cu and \\//
    mona
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