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[Season 8] Holodeck crashes on startup (Latest update: Pg. 319, post #3190)

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  • valdepessumirevaldepessumire Member Posts: 0 Arc User
    edited November 2013
    nebulonine wrote: »
    And if you want to waste your time, I can recommend checking the real science behind a possible real future warp drive. I even found a video narrated by Morgan Freeman! It might be speculative, but it's interesting. :D
    I will also recommend learning how to play an instrument, watch some TRIBBLE, study (I know there are procrastinating students hanging here!), make breakfast. Perhaps even all of those things at the same time, there is no end to the possibilities!

    Cheerio!


    Link to said video? (I am a procrastinating student, but i study History which is considered by most to be of no use or significance to humanity for the future so meh.... May as well enjoy myself and watch random stuff online!
  • chrisolliecchrisolliec Member Posts: 256 Arc User
    edited November 2013
    No changes, yet? Hm... :(

    That SwiftShader thingie helped me to get the Tribble, but not too long afterwards, my graphics card crashed. Another try gave me the same result. The card crashed because it ran out of memory while loading a 1024x1024 2D map... :confused: Whatever that may mean.
    Congrats to those who found a playable way in.
    To those who have to play some other game... It could be worse.

    I sincerely hope Cryptic will find a fix for this issue soon, but I'm far of putting any pressure on them. That would only cause them to mess up the fix, which I am sure noone of us would want.
    "I came from a time long gone, saw many other times...
    But I'm still a mere human."
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  • drowrulesupremedrowrulesupreme Member Posts: 692 Arc User
    edited November 2013
    That's it! I've decided to do something with the money my dad sent me for my birthday a few weeks ago. I was thinking of buying an STO disc with a code for some in-game item, or maybe some zen but I think my new idea is better.

    Black t-shirt. Printed Star Fleet Delta over left breast. 18897741 in bold print across the middle of the shirt. Nothing else. Wear it out in malls and town centres and just see if ANYONE out there playing STO notices it and smiles.
    "...we are far more united and have far more in common with each other than the things that divide us.”
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  • admrenlarreckadmrenlarreck Member Posts: 2,041 Arc User
    edited November 2013
    Always remember; It's pillage first, THEN plunder!

    (as an aside; the special interiors from the DS9 and TOS bundles, are they bound to work only with the Original Series and Belfast bridges or can you use them with other bridges?)

    It works on the Sao Paulo, defiant and Fleet Defiant. I haven't tried it on other ships.
    fayhers_starfleet.jpg


    Fleet leader Nova Elite

    Fleet Leader House of Nova elite
    @ren_larreck
  • nebuloninenebulonine Member Posts: 7 Arc User
    edited November 2013
    Link to said video? (I am a procrastinating student, but i study History which is considered by most to be of no use or significance to humanity for the future so meh.... May as well enjoy myself and watch random stuff online!

    Mix of programs regarding warp where I first saw the Freeman clip.
    http://www.youtube.com/watch?v=dXyQ92SPWds

    Entire Documentary with Freeman among others (I have not seen the entire documentary myself). :)
    http://www.youtube.com/watch?v=0f7ycO7g5zI

    Procrastinate away! :D
    Cryptic knew about the crashes about a month ago and didn't respond or take any actions. Even long time high ranked board menbers warned the Devs about the problems.

    This is not the first time something happens, but the first big long lasting crash that affects a broad mass of customers at the same time.

    No one said or expected a solution within a few hours, but after 2 weeks of mass crashing and pre-reported mass crashings on the test server, the least thing we could expect is a little involving in the whole thing. And not every 5 days a copy&pasted "we are working on it" message, and not even by one of the Devs personally. There are a lot of intelligent gifted guys out there surely willing to help. But this "no communication" policy they have since LoR isn't very trusting.

    I am almost perfectly aware of the situation.
    And I totally support what you are saying. ;) What I in general criticize is when to say things (not directed to you, your post had a point that is valid at any time and place, others did not. Like I said - What I criticize in general). ;)

    Now, to give this post some kind of acctual value (propably someone has written this long before me):
    Request to the Dev's and/or Tech's (If someone acctually would happen to read this):
    Please inform us simple players what is taking so long, and tell us if we can be of any assistance. Like sending PC specs, logs etc that are not already sent in the crashreports.
  • raventomoeraventomoe Member Posts: 723 Arc User
    edited November 2013
    I would not mind an update from branflakes if possible. :confused:

    Anything new to report?
    "The Multiverse, the ultimate frontier..."
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  • organicmanfredorganicmanfred Member Posts: 3,236 Arc User
    edited November 2013
    nebulonine wrote: »
    Mix of programs regarding warp where I first saw the Freeman clip.
    http://www.youtube.com/watch?v=dXyQ92SPWds

    Entire Documentary with Freeman among others (I have not seen the entire documentary myself). :)
    http://www.youtube.com/watch?v=0f7ycO7g5zI

    Procrastinate away! :D



    I am almost perfectly aware of the situation.
    And I totally support what you are saying. ;) What I in general criticize is when to say things (not directed to you, your post had a point that is valid at any time and place, others did not. Like I said - What I criticize in general). ;)

    Now, to give this post some kind of acctual value (propably someone has written this long before me):
    Request to the Dev's and/or Tech's (If someone acctually would happen to read this):
    Please inform us simple players what is taking so long, and tell us if we can be of any assistance. Like sending PC specs, logs etc that are not already sent in the crashreports.

    ^This

    Maybe it is a psychological thing but I just hate having a problem that I haven't caused, and then beeing kept in suspense.

    I don't need long explanations or something but at least they could say why this happened and what caused it.
    And like you said, players would surely offer more help than just the common Bug Report.

    I wouldnt care if it takes 2 weeks or a month or so, but it would show some respect to talk openly to the players about the current situation.
    And then we players would sure show more understanding and respect towards the Devs again.

    I don't demand every day reports, they have a lot to do but this silence and not having an open communication to us makes me angry and decimates my trust and respect towards this company.
  • kemchakemcha Member Posts: 343 Arc User
    edited November 2013
    Let's not forget that Cryptic knew about this major glitch since they started testing Season 8 on the Tribble server. The very fact that this was a known problem and that we are now two weeks after the release of Season 8 and still no fix in sight shows everyone here that Cryptic does not know what the problem is.

    Not only do they not know, not only can't they figure it out, but we get very little information, no new updates, along with the false promise that they are working on the problem.

    Does anyone actually believe that Cryptic is working on this? No, they are not. They are busy working on the Winter Event, which will undoubtedly be released the first week in December.

    Personally, I gave up on expecting Cryptic to fix this problem. It might sound harsh or even sarcastic but I don't think that Cryptic knows what the problem is and that they are having a difficult time trying to find the problem.
    possibilities are a thing of hope, sometimes it drives us toward something better
  • pwebranflakespwebranflakes Member Posts: 7,741
    edited November 2013
    Hi Captains,

    Wanted to stop by to let you know that work towards a resolution for those still crashing continues. As updates become available, they will be in the form of potential fixes, and listed in Tribble patch notes. Please keep your eye on this subforum for patch notes.

    I'll do my best to update this thread at the same time Tribble notes go live, but as previously mentioned, if I am in a meeting and can't do so at the exact same time, I will update the thread as soon as possible after they go live.

    Thank you for your continued patience,

    Cheers,

    Brandon =/\=
  • kemchakemcha Member Posts: 343 Arc User
    edited November 2013
    That's all we are asking for, branflakes, just occasional updates on where things are at. :D
    possibilities are a thing of hope, sometimes it drives us toward something better
  • jdinkinsjdinkins Member Posts: 0 Arc User
    edited November 2013
    When I launched Neverwinter the loading screen did the exact same thing as it does for the 18897741 error in STO. The bar loaded up to the 3/4ths mark there is a pause and a split second of black screen then a white square box appears in the top left corner and closes and it looked like it was going to crash and give me the same error as it gives when I try to load STO except it loaded and played just fine:D. Odd....
  • dysmil1dysmil1 Member Posts: 0 Arc User
    edited November 2013
    I'm getting the same as the poster above. When loading Neverwinter, it LOOKS like it will crash similar to STO (screen flicker with small grey box in upper left) but instead loads and plays fine
  • gostlymaniac14gostlymaniac14 Member Posts: 39 Arc User
    edited November 2013
    I actually don't see how that's an update. He essentially told us the same TRIBBLE, just worded differently.
  • druhindruhin Member Posts: 7 Arc User
    edited November 2013
    Hi Captains,

    Wanted to stop by to let you know that work towards a resolution for those still crashing continues. As updates become available, they will be in the form of potential fixes, and listed in Tribble patch notes. Please keep your eye on this subforum for patch notes.

    I'll do my best to update this thread at the same time Tribble notes go live, but as previously mentioned, if I am in a meeting and can't do so at the exact same time, I will update the thread as soon as possible after they go live.

    Thank you for your continued patience,

    Cheers,

    Brandon =/\=

    For players suffering from being unable to launch the game since Season 8, what kind of compensation could those players expect? I'm thinking of the "Free Daily Lobi" which many of us have been unable to acquire due to recent shoddy programming on Cryptic's part.
  • turbomagnusturbomagnus Member Posts: 3,479 Arc User
    edited November 2013
    Bran, any way you can get the programming team to give us a little more information on what they've found out besides 'work towards a resolution for those still crashing continues'? I don't even begin to claim that I might understand the technical aspects of programming (my coding knowledge is limited to work on a C&C Tiberium Sun mod done years ago), but it might help to quell the uprising of the 'magical money-giving elves' (aka 'The Players') that aren't getting in-game...
    "If you can't take a little bloody nose, maybe you ought to go back home and crawl under your bed. It's not safe out here. It's wondrous, with treasures to satiate desires both subtle and gross; but it's not for the timid." -- Q, TNG: "Q-Who?"
    ^Words that every player should keep in mind, especially whenever there's a problem with the game...
  • organicmanfredorganicmanfred Member Posts: 3,236 Arc User
    edited November 2013
    "Leave me alone and look for yourself if there is a fix"
  • dave18193dave18193 Member Posts: 416 Arc User
    edited November 2013
    Hi Captains,

    Wanted to stop by to let you know that work towards a resolution for those still crashing continues. As updates become available, they will be in the form of potential fixes, and listed in Tribble patch notes. Please keep your eye on this subforum for patch notes.

    I'll do my best to update this thread at the same time Tribble notes go live, but as previously mentioned, if I am in a meeting and can't do so at the exact same time, I will update the thread as soon as possible after they go live.

    Thank you for your continued patience,

    Cheers,

    Brandon =/\=

    Thank you for apologising for all this. Than you for apologizing for the five days of silence and ignoring us during the livestream. Thank you for the offer of compensation over the lost lobi, dil, progress and wasted time.

    And thank you for the enlightening and constructive info.

    Oh wait. None of those things were present in that post.

    Never mind.

    Did anyone else see those patronising notices over the past few days telling us to read instruction posts on how to file bug reports? I swear I nearly detonated.

    Heres a few helpful tips for you cryptic. Read the tribble posts on major issues, especially if they persist for a month before launch. We tested, we posted in order to help you the lest you can do is read it.

    Next time players get screwed out of almost 200 lobi (as well as daily dil, ec and rep earnings) by your breathtaking screwup refund them or give them similar compensation. Extend ongoing sales since you removed the store from the website (for reasons known only to yourselves).

    And next time at least do us the courtesy of keeping us in the loop rather than popping your heads round once every five days to spew non-info without the slightest whiff of an actual apology or info on how long it'll be before we can finally use our purchases again.
    Got a cat? Have 10 minutes to help someone make the best degree dissertation of all time?

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  • skooby365skooby365 Member Posts: 11 Arc User
    edited November 2013
    druhin wrote: »
    For players suffering from being unable to launch the game since Season 8, what kind of compensation could those players expect? I'm thinking of the "Free Daily Lobi" which many of us have been unable to acquire due to recent shoddy programming on Cryptic's part.

    It does look like a cut & paste job :rolleyes:
  • txspartantxspartan Member Posts: 0 Arc User
    edited November 2013
    Wanted to stop by...

    *walks in, reads this post*

    Anyone remember this guy?

    *rolls eyes, shakes head, walks out*
    Grand Ayatollah of the Order of Persistence, First Chairman of the Persistent Defence Commission
    Winner of two Second annual (Last 500) and three Third annual (Last 1000) Most Amusing Posts Best Entrance Awards
  • valdepessumirevaldepessumire Member Posts: 0 Arc User
    edited November 2013
    This springs to mind;

    When Electric/Water/Gas/Internet/Phone companies cannot provide a service for a prolonged period of time, by law they have to compensate the customers.

    If you have purchased content for the game or have a sub, I believe this should translate...

    Just food for thought.
  • turbomagnusturbomagnus Member Posts: 3,479 Arc User
    edited November 2013
    From the website (Store - Lifetime Offers);
    Lifetime subscription covers your subscription fee for as long as the game is in service. Promotional discounts and features do not apply. You will be charged immediately when purchasing a lifetime subscription. Subscription fees are non-refundable. We make no explicit or implicit warranties on the service period of the game.

    Which basically means they don't have to compensate us for a thing. They can decide tomorrow "We're tired of people always wanting to be compensated, always blaming us for everything, never giving us any credit - we quit!", take the game offline permanently, shut down the servers, part them out and everybody here would be Simply Out of Luck.
    "If you can't take a little bloody nose, maybe you ought to go back home and crawl under your bed. It's not safe out here. It's wondrous, with treasures to satiate desires both subtle and gross; but it's not for the timid." -- Q, TNG: "Q-Who?"
    ^Words that every player should keep in mind, especially whenever there's a problem with the game...
  • organicmanfredorganicmanfred Member Posts: 3,236 Arc User
    edited November 2013
    From the website (Store - Lifetime Offers);



    Which basically means they don't have to compensate us for a thing. They can decide tomorrow "We're tired of people always wanting to be compensated, always blaming us for everything, never giving us any credit - we quit!", take the game offline permanently, shut down the servers, part them out and everybody here would be Simply Out of Luck.

    That's also how marriages end..
  • admrenlarreckadmrenlarreck Member Posts: 2,041 Arc User
    edited November 2013
    Ok I havent been posting but I have been reading. SO heres my thoughts.
    I actually don't see how that's an update. He essentially told us the same TRIBBLE, just worded differently.

    He didnt update anyhting, he just told us to sit in our corner and be quit.
    druhin wrote: »
    For players suffering from being unable to launch the game since Season 8, what kind of compensation could those players expect? I'm thinking of the "Free Daily Lobi" which many of us have been unable to acquire due to recent shoddy programming on Cryptic's part.

    Your kidding right? They arent gonna give us squat.
    "Leave me alone and look for yourself if there is a fix"

    This is exactly what he said.

    Can you tell Im getting a litted POed.

    They give an explanation for removing the z store from the website.

    They said they had to have two seperate teams one for the ingame store and one for the website, Then they had to have devs link the two with every update. and it wasnt cost effective, so they eliminated it on the website.

    Well they have the gateway that reads ingame info. Why not add the store to the gateway?
    fayhers_starfleet.jpg


    Fleet leader Nova Elite

    Fleet Leader House of Nova elite
    @ren_larreck
  • turbomagnusturbomagnus Member Posts: 3,479 Arc User
    edited November 2013
    Except in this case, there'd be no custody battle over the kids...
    "If you can't take a little bloody nose, maybe you ought to go back home and crawl under your bed. It's not safe out here. It's wondrous, with treasures to satiate desires both subtle and gross; but it's not for the timid." -- Q, TNG: "Q-Who?"
    ^Words that every player should keep in mind, especially whenever there's a problem with the game...
  • admrenlarreckadmrenlarreck Member Posts: 2,041 Arc User
    edited November 2013
    Which basically means they don't have to compensate us for a thing. They can decide tomorrow "We're tired of people always wanting to be compensated, always blaming us for everything, never giving us any credit - we quit!", take the game offline permanently, shut down the servers, part them out and everybody here would be Simply Out of Luck.

    You know I think that would be a lot better than leaving the game in there hands.
    fayhers_starfleet.jpg


    Fleet leader Nova Elite

    Fleet Leader House of Nova elite
    @ren_larreck
  • organicmanfredorganicmanfred Member Posts: 3,236 Arc User
    edited November 2013
    Except in this case, there'd be no custody battle over the kids...

    Sure: http://images-cdn.perfectworld.com/www/2d/fa/2dfa4389eed15a87d97ab81851c52e5a1355797702.jpg

    who gets Commander Kiki
  • pwebranflakespwebranflakes Member Posts: 7,741
    edited November 2013
    Captains, I apologize if my silence in the thread has been seen as something that has ill intent behind it. I can promise you it's far from it. However, I can only pass along updates if I have updates, and my lack of posting means I don't have an update -- my posts before today's post explained this. Work continues on a resolution; that's the latest update, unfortunately. Any update would be that we have a potential fix, and that would be listed in Tribble patch notes.

    This issue is as frustrating for us as it is for you -- we want you in-game. We'll keep working on a resolution.

    Cheers,

    Brandon =/\=
  • maxxinamaxxina Member Posts: 158 Arc User
    edited November 2013
    pwebranflakes - You know, im communinating with support during tickets, and several days ago they said me, they are aware of the issue but werent able to reproduce it, so its kinda difficult to fix it. So simple Q for update. WERE guys who are working on it ABLE TO REPLICATE INTERNALLY the issue ? Simple YES/NO

    Can understand if this is deep issue , fix can take longer time.

    (talking about 18897741 )
  • pwebranflakespwebranflakes Member Posts: 7,741
    edited November 2013
    maxxina wrote: »
    pwebranflakes - You know, im communinating with support during tickets, and several days ago they said me, they are aware of the issue but werent able to reproduce it, so its kinda difficult to fix it. So simple Q for update. WERE guys who are working on it ABLE TO REPLICATE INTERNALLY the issue ? Simple YES/NO

    Can understand if this is deep issue , fix can take longer time.

    (talking about 18897741 )

    Yes; we were able to replicate it and are working towards a resolution.

    Cheers,

    Brandon =/\=
  • maxxinamaxxina Member Posts: 158 Arc User
    edited November 2013
    Thanks for the info and hopefully soon in the game
This discussion has been closed.