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[Season 8] Holodeck crashes on startup (Latest update: Pg. 319, post #3190)

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  • redandblack1redandblack1 Member Posts: 23 Arc User
    edited December 2013
    i tried several times and i had the same...Fatal Error: Direct3D ........error 25884564.....
    and i tried one last time but in safe mode and i was able to get into the game....winter event is not working for me but i am in the game....and now i have to go to bed because here it's past 4 am....
  • jammers19jammers19 Member Posts: 35 Arc User
    edited December 2013
    I had no problems before this patch and now I can't get past the Cryptic loading screen

    Now very disappointed as I am a very recent Lifetime Sub, and this is now becoming a joke:mad:

    It also started after having to install ARC, so please give us another option
  • pwebranflakespwebranflakes Member Posts: 7,741
    edited December 2013
    Hi Captains,

    If you're still crashing, it is most likely not related to a graphics issue on our end -- these have been resolved, and this this thread is now being resolved.

    The recommended course of action is to file a new tech support ticket, including your crash number and system information. They should be able to help from there.

    Hope to see you back in-game soon!

    Cheers,

    Brandon =/\=
This discussion has been closed.