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Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

Cryptic Launcher Autoupdate Problem

1…3536384041…102

Comments

  • sabremeister1sabremeister1 Member Posts: 108 Arc User
    edited January 2013
    Another one in the UK with this problem
  • zaichalzaichal Member Posts: 96 Arc User
    edited January 2013
    I'm still getting this 'Trying to update the server' message. I am aware it's not affecting everyone, a friend of mine can play the game without problems. But I can't even get to the gateway.startrekonline page, even though I could this morning and my friend can?!
  • attilio87attilio87 Member Posts: 264 Media Corps
    edited January 2013
    hellfiremaaan wrote: »
    I tethered my phone, got the update, switched to DSL and guess what, Still got the issue.

    Try going to the STO install folder and launching the game client from there. Not the launcher, the game client. They are two different files.
    attilio.png
  • auggiedog1auggiedog1 Member Posts: 106 Arc User
    edited January 2013
    Long Island, NY here. Same problems as everyone else. We also have many other problems in NY that have nothing to do with STO :)
  • john98837john98837 Member Posts: 761 Arc User
    edited January 2013
    jplatimer wrote: »
    That is interesting, though I have no way to try it from my network (no way to get it on a wireless connection).

    Can you do a trace from the one that fails, then hop on the other, and do a trace from the one that succeeded please?

    Already posted it but that was about 30 pages back, so i don't blame you for not finding it.

    Working connection:

    C:\****tracert launcher.startrekonline.com

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms ******
    2 42 ms 43 ms 42 ms spok-dsl-gw08.spok.qwest.net [67.5.64.8]
    3 42 ms 42 ms 42 ms spok-agw1.inet.qwest.net [67.5.65.57]
    4 68 ms 68 ms 68 ms sjp-brdr-04.inet.qwest.net [67.14.34.38]
    5 70 ms 70 ms 70 ms te0-2-0-6.ccr22.sjc03.atlas.cogentco.com [154.54
    .13.193]
    6 70 ms 70 ms 70 ms te0-2-0-3.ccr22.sjc01.atlas.cogentco.com [66.28.
    4.77]
    7 71 ms 72 ms 72 ms te0-0-0-4.mpd22.sfo01.atlas.cogentco.com [66.28.
    4.149]
    8 105 ms 105 ms 104 ms te0-0-0-2.mpd22.mci01.atlas.cogentco.com [154.54
    .6.33]
    9 118 ms 118 ms 118 ms te0-5-0-4.mpd22.ord01.atlas.cogentco.com [154.54
    .45.158]
    10 132 ms 132 ms 133 ms te0-5-0-6.ccr21.bos01.atlas.cogentco.com [154.54
    .45.250]
    11 132 ms 132 ms 132 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
    ]
    12 135 ms * 142 ms 38.111.40.114
    13 132 ms 131 ms 131 ms 208.95.185.44

    Trace complete.

    _____________________________________________________________________


    Timing out connection:

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:******>tracert launcher.startrekonline.com

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms ******* [*****]
    2 1 ms <1 ms 1 ms 24.245.64.1
    3 1 ms 1 ms 1 ms 10.30.1.5
    4 7 ms 6 ms 6 ms 66.62.136.113
    5 6 ms 6 ms 6 ms sea1-core-01-ae1.360.net [66.62.2.81]
    6 6 ms 6 ms 6 ms xe-3-1-0.mpr1.sea1.us.above.net [208.185.20.73]

    7 6 ms 6 ms 6 ms xe-1-0-0.mpr2.sea1.us.above.net [64.125.31.14]
    8 69 ms 207 ms 208 ms gi1-20.ccr01.sea02.atlas.cogentco.com [154.54.11
    .41]
    9 6 ms 6 ms 6 ms te2-8.ccr01.sea01.atlas.cogentco.com [154.54.85.
    177]
    10 44 ms 43 ms 43 ms te0-0-0-7.ccr21.slc01.atlas.cogentco.com [154.54
    .29.221]
    11 123 ms 59 ms 147 ms te8-2.ccr01.den01.atlas.cogentco.com [154.54.82.
    222]
    12 59 ms 59 ms 60 ms te0-3-0-7.ccr21.mci01.atlas.cogentco.com [154.54
    .87.86]
    13 64 ms 64 ms 64 ms te0-5-0-4.ccr22.ord01.atlas.cogentco.com [154.54
    .45.150]
    14 93 ms 93 ms 93 ms te0-4-0-6.ccr22.bos01.atlas.cogentco.com [154.54
    .45.218]
    15 93 ms 93 ms 92 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
    4]
    16 * * 99 ms 38.111.40.114
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * 93 ms www.startrekonline.fr [208.95.185.44]

    Trace complete.
  • captainmal3captainmal3 Member Posts: 436 Arc User
    edited January 2013
    daveyny wrote: »
    It would if the building housed any of the equipment needed by Cryptic for us to connect to the game.

    Hey, maybe Bran'll see it and investigate. :P
  • mrbaconsahmrbaconsah Member Posts: 39 Arc User
    edited January 2013
    plvoy wrote: »
    dear PWE Staff, this may be an ISP Issue, but I'd check for a faulty Network Card or 2 in your patchserver.crypticstudios.com (208.95.185.41).
    Cause if it would be an ISP prob, i'd have 100% package loss, not every 20th ping with an answer....

    Not true, if the 'network card' of the router in cogent was at fault you could see the same thing.

    If the 'network card' of any load balancing equipment was at fault, same thing..
  • zippytimezippytime Member Posts: 10 Arc User
    edited January 2013
    sabremeister1 wrote: »
    Another one in the UK with this problem

    Same here, perfect before the patch, now im just getting the same as everyone else, hope they fix it soon
  • kekvinkekvin Member Posts: 633 Arc User
    edited January 2013
    I am having the same issue. Just keeps saying "Trying to Update launcher, Please be patient" then then it times out and says "Unable to establish a connection to the patch server".

    is kinda funny as I was in game before the last update. :(
  • fabulaestvestrifabulaestvestri Member Posts: 0 Arc User
    edited January 2013
    john98837 wrote: »
    The issue is ISP specific not regional, if you can teather your cellphone, switch to a backup connection, or hop on a neighbors wireless just to get in that may work, it did for me. Once the game patches and loads log out but don't exit the game, switch back to your regular internet and log back in. This issue is only with the launcher/patch servers, once the game loads your fine.

    Confirmed - this works - got directly on using my mobile as a 3G hotspot and my home broadband disconnected. (Just be sure to avoid nasty large roaming charges by reverting to normal Internet once your in!)
  • joshmaaaaaaansjoshmaaaaaaans Member Posts: 32 Arc User
    edited January 2013
    Soo, anyone know about the people who magically appear on the exchange and sell **** for redic prices..

    I.e, there is an item on the exchange, lets use XI rare Sci console field generator for example, and they are all selling for 1.5mill, all of them some variant of 1.5mill, and suddenly you refresh and there's one on there for 200k, which you quickly buy and resell. Does anyone know who these stupid people are? Because it happens pretty frequently, mainly with commodities, if anyone knows who these people are please direct them towards me as i would like to thank them.
    [SIGPIC][/SIGPIC]
  • lolimpicardlolimpicard Member Posts: 309
    edited January 2013
    aestu wrote: »
    a massive surprise attack from the diabolical forces of the European Union.

    Oh god I laughed harder than I should have. Thanks for that.

    Also just got this:
    10 * * * Zeit?berschreitung der Anforderung.
    11 * * * Zeit?berschreitung der Anforderung.
    12 * * * Zeit?berschreitung der Anforderung.
    13 * * * Zeit?berschreitung der Anforderung.
    14 * * * Zeit?berschreitung der Anforderung.
    15 * * * Zeit?berschreitung der Anforderung.
    16 * * * Zeit?berschreitung der Anforderung.
    17 * * * Zeit?berschreitung der Anforderung.
    18 * * * Zeit?berschreitung der Anforderung.
    19 * * * Zeit?berschreitung der Anforderung.
    20 * * * Zeit?berschreitung der Anforderung.
    21 * * * Zeit?berschreitung der Anforderung.
    22 * 137 ms * 208.95.185.41
    23 * * * Zeit?berschreitung der Anforderung.
    24 * * * Zeit?berschreitung der Anforderung.
    25 * * * Zeit?berschreitung der Anforderung.
    26 * * * Zeit?berschreitung der Anforderung.
    27 * * * Zeit?berschreitung der Anforderung.
    28 * * * Zeit?berschreitung der Anforderung.
    29 * * * Zeit?berschreitung der Anforderung.
    30 * * * Zeit?berschreitung der Anforderung.

    Clearly somebody survived.
    [SIGPIC][/SIGPIC]
    He's dead, Jim.
  • warbird1988warbird1988 Member Posts: 40 Arc User
    edited January 2013
    Yes and as usual, no communication with Cryptic over when the problem will be fixed again... this was supposed to be a minor patch.

    I would not trust Cryptic to code a padlock.
  • thebumblethebumble Member Posts: 2
    edited January 2013
    I want my lost Q time Bran! I had another 1 1/2 hours to go!

    Or something suitable as a replacement..XD
  • marc8219marc8219 Member Posts: 0 Arc User
    edited January 2013
    nevermind it didn't work, disregard
    Tala -KDF Tac- House of Beautiful Orions
  • gallantskepticgallantskeptic Member Posts: 50 Arc User
    edited January 2013
    My Tracert from Southern California to launcher.startrekonline.com completed at 10:11 am Pacific time.
    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 6 ms 10 ms 6 ms 10.91.0.1
    2 9 ms 8 ms 6 ms dtr02gldlca-tge-0-2-0-0.gldl.ca.charter.com [96.
    34.97.80]
    3 22 ms 11 ms 9 ms crr01lnbhca-tge-0-4-0-0.lnbh.ca.charter.com [96.
    34.99.30]
    4 10 ms 11 ms 15 ms crr02lnbhca-tge-0-0-0-0.lnbh.ca.charter.com [96.
    34.99.69]
    5 24 ms 23 ms 23 ms crr01rvsdca-tge-0-4-0-9.rvsd.ca.charter.com [96.
    34.96.130]
    6 13 ms 23 ms 23 ms bbr01rvsdca-bue-2.rvsd.ca.charter.com [96.34.2.6
    6]
    7 23 ms 22 ms 15 ms bbr01mtpkca-bue-4.mtpk.ca.charter.com [96.34.0.2
    3]
    8 18 ms 19 ms 17 ms te0-0-0-26.ccr21.lax05.atlas.cogentco.com [38.10
    4.84.189]
    9 18 ms 18 ms 19 ms te0-3-0-5.ccr21.lax01.atlas.cogentco.com [154.54
    .44.141]
    10 59 ms 56 ms 61 ms te0-2-0-5.ccr21.iah01.atlas.cogentco.com [154.54
    .0.234]
    11 78 ms 79 ms 78 ms te0-2-0-7.ccr21.atl01.atlas.cogentco.com [154.54
    .25.117]
    12 80 ms 79 ms 78 ms te0-5-0-7.ccr21.dca01.atlas.cogentco.com [154.54
    .42.193]
    13 95 ms 98 ms 96 ms te0-0-0-2.mpd21.jfk02.atlas.cogentco.com [154.54
    .41.18]
    14 101 ms 102 ms 100 ms te0-6-0-7.ccr22.bos01.atlas.cogentco.com [154.54
    .0.25]
    15 101 ms 101 ms 102 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
    4]
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    C:\Windows\system32>
  • admiralmurkadmiralmurk Member Posts: 35 Arc User
    edited January 2013
    1 16 ms 90 ms 99 ms BThomehub.home
    2 22 ms 23 ms 22 ms 217.32.145.1
    3 37 ms 28 ms 25 ms 217.32.145.46
    4 31 ms 29 ms 30 ms 212.140.235.146
    5 32 ms 41 ms 30 ms 217.41.169.229
    6 32 ms 29 ms 29 ms 217.41.169.109
    7 32 ms 35 ms 28 ms 109.159.251.207
    8 39 ms 38 ms 43 ms core1-te0-4-0-2.ilford.ukcore.bt.net [109.159.25
    1.129]
    9 35 ms 36 ms 35 ms core1-pos9-1.telehouse.ukcore.bt.net [194.74.65.
    114]
    10 39 ms 35 ms 34 ms t2as1-tge4-4.uk-lon1.eu.bt.net [166.49.211.145]

    11 34 ms 38 ms 33 ms t2a1-ge4-0-0.uk-lon1.eu.bt.net [166.49.135.17]
    12 38 ms 37 ms 41 ms te0-7-0-3.ccr21.lon01.atlas.cogentco.com [130.11
    7.14.49]
    13 37 ms 39 ms 40 ms te0-5-0-3.ccr21.lon13.atlas.cogentco.com [154.54
    .74.70]
    14 117 ms 109 ms 112 ms te0-2-0-4.ccr21.bos01.atlas.cogentco.com [66.28.
    4.189]
    15 111 ms 111 ms 108 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
    134]
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.
    [SIGPIC][/SIGPIC]
  • hornviechhornviech Member Posts: 6 Arc User
    edited January 2013
    Boston is gone !!!!!

    noooo
  • naz4naz4 Member Posts: 1,373 Arc User
    edited January 2013
    fabulaestvestri wrote: »
    Confirmed - this works - got directly on using my mobile as a 3G hotspot and my home broadband disconnected. (Just be sure to avoid nasty large roaming charges by reverting to normal Internet once your in!)

    Snip - only way I can get on as well via my mobile hotspot
  • plvoyplvoy Member Posts: 62 Arc User
    edited January 2013
    any NIC on the way could be faulty, that is true, but then there would be other services impaired as well... maybe there are, maybe not. But since players are online and I guess it's the same Datacenter, the problem should be well within the Datacenter... :)
    =/\= Redacted =/\=
  • gerwalk0769gerwalk0769 Member Posts: 1,095 Arc User
    edited January 2013
    No problems last night, having issues today.


    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 2 ms 2 ms 5 ms Wireless_Broadband_Router.home [192.168.1.1]
    2 16 ms 11 ms 11 ms L100.WASHDC-VFTTP-131.verizon-gni.net [71.178.11
    .1]
    3 11 ms 14 ms 15 ms G1-5-3-4.WASHDC-LCR-21.verizon-gni.net [130.81.2
    15.176]
    4 11 ms 21 ms 11 ms ae0-0.RES-BB-RTR1.verizon-gni.net [130.81.209.19
    8]
    5 37 ms 40 ms 39 ms ge-6-2-0-0.BOS-BB-RTR1.verizon-gni.net [130.81.1
    7.53]
    6 40 ms 39 ms 40 ms 0.ge-1-0-0.XL3.BOS4.ALTER.NET [152.63.19.229]
    7 38 ms 39 ms 39 ms POS6-0.GW5.BOS4.ALTER.NET [152.63.25.69]
    8 31 ms 29 ms 33 ms internap-gw.customer.alter.net [65.207.236.58]
    9 34 ms 32 ms 34 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    10 36 ms 36 ms 38 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * *
    Joined STO in September 2010.
  • loverofwarsloverofwars Member Posts: 399 Arc User
    edited January 2013
    i was ingame 11 12 ish hours ago working fine then began to get some server not responding again then just went to bed was sleepy now same thing launcher loading check connection unable to connect to patch server connecting is fine i'm able to be here my guess is this is whats caused all the recent server not responding issues since intel graphics patch(not intel user just using as point of reference) i'm guessing the fix may be too much for a section in the hops to play too many people all of a sudden again overworked parts of the connection something had to collapse trying to keep up.

    i really hope you guys at cryptic have a back up plan for this i really really do i love the game :)
  • johngazmanjohngazman Member Posts: 2,826 Arc User
    edited January 2013
    aestu wrote: »
    I live in Boston and can't connect.

    I don't think it's PWE's fault... Boston has just been hit by a 120-megaton thermonuclear weapon.

    It's terrible - they're stacking the bodies like planks of wood, they turned our local food court into a triage center, people are walking around with melted faces and horrible radiation burns. There's been a spate of looting and home invasions.

    Boston appears to have been the first city hit by a massive surprise attack from the diabolical forces of the European Union. New York should be hit shortly. I would imagine the West Coast should be feeling the burn in a few hours at most.

    With all this horribleness going on, I'm glad I just bought a gas generator, an uninterruptable power supply, and satelite internet. I want to unwind from boarding my windows and doors with some Star Trek Online, and it frustrates me that the servers aren't available.

    I don't care whether it's because of PWE ineptitude or nuclear war. Fix the problem. Now.

    This just made my day. I tip my hat to you, sir. Although let's be honest, you live in a lead bunker...it's probably your internet connection that's the problem.
    You're just a machine. And machines can be broken.
    StarTrekFirstContactBorgBattleonetumblr_lln3v6QoT31qzrtqe.gif
  • sixfootthreesixfootthree Member Posts: 3 Arc User
    edited January 2013
    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms dlinkrouter.socal.rr.com [192.168.0.1]
    2 43 ms 26 ms 29 ms cpe-76-171-32-1.socal.res.rr.com [76.171.32.1]
    3 10 ms 12 ms 13 ms tge7-3.csmscagl-cer01.socal.rr.com [76.166.18.65
    ]
    4 17 ms 15 ms 15 ms tge0-9-0-10.cyprcabw-ccr01.socal.rr.com [72.129.
    22.4]
    5 20 ms 16 ms 15 ms 72.129.21.0
    6 19 ms 15 ms 16 ms ae-5-0.cr0.lax00.tbone.rr.com [66.109.6.102]
    7 13 ms 16 ms 15 ms 66.109.9.24
    8 14 ms 15 ms 15 ms te0-0-0-19.ccr21.lax05.atlas.cogentco.com [154.5
    4.10.249]
    9 16 ms 15 ms 16 ms te0-0-0-2.ccr21.lax01.atlas.cogentco.com [154.54
    .30.185]
    10 53 ms 53 ms 53 ms te0-2-0-3.mpd21.iah01.atlas.cogentco.com [154.54
    .44.249]
    11 79 ms 76 ms 76 ms te0-1-0-6.ccr21.atl01.atlas.cogentco.com [154.54
    .29.5]
    12 83 ms 82 ms 82 ms te0-2-0-3.ccr21.dca01.atlas.cogentco.com [154.54
    .24.9]
    13 86 ms 86 ms 89 ms te0-7-0-20.mpd21.jfk02.atlas.cogentco.com [154.5
    4.1.106]
    14 92 ms 93 ms 102 ms te0-6-0-0.ccr21.bos01.atlas.cogentco.com [154.54
    .0.29]
    15 112 ms 113 ms 191 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
    130]
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.
  • lex1conlex1con Member Posts: 27 Arc User
    edited January 2013
    Hi,
    Im in the uk and get the following. with no other internet related issues.

    Tracert

    C:\WINDOWS\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 * * * Request timed out.
    2 * * * Request timed out.
    3 * * * Request timed out.
    4 * * * Request timed out.
    5 * * * Request timed out.
    6 * * * Request timed out.
    7 * * * Request timed out.
    8 * * * Request timed out.
    9 * * * Request timed out.
    10 * * * Request timed out.
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * 134 ms 208.95.185.41

    Trace complete.

    C:\WINDOWS\system32>

    Net test

    contacting nettest server..
    Local IP: 82.46.96.204
    Ping: 111.1 msec
    Port: 80: 61 KB/sec 3 KB/sec 67 KB/sec 500
    Port: 80: 60 KB/sec 3 KB/sec 65 KB/sec 500
    Port: 443: 79 KB/sec 4 KB/sec 85 KB/sec 500
    Port: 443: 67 KB/sec 3 KB/sec 73 KB/sec 500
    Port: 7255: 63 KB/sec 3 KB/sec 68 KB/sec 500
    Port: 7255: 63 KB/sec 3 KB/sec 69 KB/sec 500
    Port: 7003: 60 KB/sec 3 KB/sec 65 KB/sec 500
    Port: 7003: 61 KB/sec 3 KB/sec 67 KB/sec 500
    Port: 7202: 57 KB/sec 3 KB/sec 62 KB/sec 500
    Port: 7202: 64 KB/sec 4 KB/sec 70 KB/sec 500
    Port: 7499: 68 KB/sec 3 KB/sec 74 KB/sec 500
    Port: 7499: 61 KB/sec 3 KB/sec 67 KB/sec 500
    Port: 80: 71 KB/sec 3 KB/sec 77 KB/sec 500
    Idle NIC bandwidth Send: 6 KB/sec Recv: 4 KB/sec
    hit return to exit


    Really disappointed:mad:

    cheers
    [SIGPIC][/SIGPIC]
  • warunitxwarunitx Member Posts: 0 Arc User
    edited January 2013
    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 9 ms 6 ms 7 ms 10.178.64.1
    2 6 ms 7 ms 8 ms dtr03klmzmi-tge-0-1-0-12.klmz.mi.charter.com [96.34.33.130]
    3 18 ms 11 ms 12 ms crr01aldlmi-tge-0-7-0-7.aldl.mi.charter.com [96.34.32.178]
    4 16 ms 11 ms 12 ms bbr01aldlmi-bue-1.aldl.mi.charter.com [96.34.2.8]
    5 18 ms 23 ms 23 ms bbr01chcgil-bue-4.chcg.il.charter.com [96.34.0.99]
    6 24 ms 23 ms 24 ms bbr02chcgil-bue-6.chcg.il.charter.com [96.34.0.67]
    7 34 ms 35 ms 33 ms te0-7-0-30.ccr21.ord03.atlas.cogentco.com [38.104.102.233]
    8 36 ms 34 ms 34 ms te0-3-0-0.mpd21.ord01.atlas.cogentco.com [154.54.5.17]
    9 44 ms 44 ms 43 ms te0-7-0-8.ccr21.bos01.atlas.cogentco.com [154.54.24.53]
    10 45 ms 44 ms 43 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.134]
    11 * 52 ms * 38.111.40.114
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    Heres my tracert.
  • nobscunobscu Member Posts: 136 Arc User
    edited January 2013
    Tried launching from GameClient.exe itself, but the game timed out when trying to connect. Looks like it's not just a launcher issue.
    [SIGPIC][/SIGPIC]
  • cyberdeath666cyberdeath666 Member Posts: 0 Arc User
    edited January 2013
    karcorner wrote: »
    I can not log on or even got the launcher. All I get is the auto update tries to connect 2 times then it says patch server not connecting.

    I also cannot log on to the website main page.
    http://www.startrekonline.com/

    Rift, wow, swtor, wot, D3 all connect fine.

    Never had this problem before.

    hey all im having the same thing here i cant seems to login anyone have an idea of what to do thanks
    [SIGPIC]AhhLvG.jpg
    [/SIGPIC]
  • fonz71fonz71 Member Posts: 346 Arc User
    edited January 2013
    i see the last post was over 3 hours ago,,, maybe some people are back in-game, but there is no such luck for me. just wanted to confirm this is still an issue. thanks
    Don't know why it says i'm an ARC user. i will never use that TRIBBLE Cryptic!
  • messahlamessahla Member Posts: 1,160 Arc User
    edited January 2013
    i might try STO again in a couple days im gonna go download WoT and give it a go been meaning to try that game out.
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