I'm not saying it is your problem, but it's not on our end, as evidenced by the tracerts posted in this thread.
Here's what I've done: I've passed along your tracerts to the team and requested, that if possible, to forward them along to the Cognet.
While I wish there was more we could do in the immediate, I will continue to monitor the tracerts posted in this thread and forward them along.
Cheers,
Brandon =/\=
Branflakes,
Thanks for the post. I've been here since Beta and have seen a lot of funky stuff go down. All in all, as evidenced by my continued presence, I am a fan who's happy about how you guys have kept this behemoth running. That said, I am hating the issues that seemed coincidentally correlated with the winter wonderland rollout. It's hard to play when you DC every few minutes. PS... as a Zen junkie, I would note that Cognet is hampering your bottom line.
Thanks again for the post and all you've done. I hope the situation resolves itself soon so I can start mainlining Zen again to please my far East overlords.
Well, another day has come and still DCing every 1 to 5 minutes in sto. This Dcing popped up right after that emergency patch late thursday/early Friday morning. It seems to me that every time something bad happens in the game has always been after a patch. So until its proven otherwise i will stick the cause of these DC's on the Dec 5th's 2nd patch.
Ok, I am running a Radeon 6800 and had been using beta drivers. I was DC'ing every couple of minutes with my tracert showing problems with Cognet.
Today, I downgraded to driver version 13.152.1.1000 with a date of 9/10/13. Since that change, I'm running smooth and clear. Will update as info becomes available.
I could buy the problem was on my end IF the constant DC's had not started the gaming session following downloading the Wonderland patch.
Yup. Amazing how some mysterious third party suddenly started causing problems at precisely the same time we got the "emergency maintenance" update.
In all the time playing STO up till that point I'd been DC'd perhaps twice. Now it happens at least four to five times an hour. Game Server, Login Server, Account Server, error after error after error.
I get "DC spam" on a fairly regular basis myself- as in, for a few days to a couple of weeks after pretty much every major update.
But of course it's all coincidence.
-snicker-
I can stream 1080p video without a hitch while surfing the Internet and streaming music. Yet even if I shutdown every program I still DC constantly with STO.
Pretty much the same here. Anything other than STO, no problem. STO- welcome to DC city. For the game anyway- I've sat for 3 minutes chatting while the game was locked tight and flashing its red "can't contact the game server" message. :rolleyes: Pretty sad when they can't get you the game, but the scintillation that is Zone chat continues unabated.
I can even go surf or play other games fine while an attempt at relogging into STO sits at "Connecting to login server" for 3 minutes before telling me "Good luck, we're DCing you before you even get in from being kicked the last time."
But the fact that it's STO and only STO, as we've observed before, is 100% pure coincidence. Just like it consistently is when it happens after every major update.
I've been playing today, and the server has been constantly unresponsive.
This has happened to me about 10-15 times today. My internet connection has been fine. Maybe it's something on the other end.
Please take a look into it. I'm not sure if other people are having the same problems - I tried to ask on the ingame chat, but I got disconnected before I got my answer.
what more is there to say...... I thought perhaps after the last patch, this was fixed....
Ever since the launch of season 8..... the most time I can spend on sto without being kicked off the server is 5 measly minutes.
That's it, just five!!!!
And sometimes, like now, I can't even log back in......
Of course there's nothing you can do, no one to get help from, and that is a shame.
Before season 8, everything was absolutely fine. Now? it makes me really sad, to not be able to exist in the universe of Star trek anymore because of this.....
thank you cryptic or sto or whomever is responsible, for bugging the game up so I can no longer play.
I appreciate all the time wasted on it. I may never see my Home world of Bajor again.
The weekend I played with no problems. Until Sunday evening.
Then I started to get dc'd again, once every 20 mins or so.
At least it isn't every 5 mins as it was last week.
Hopefully this clears up in a few weeks...I seemed to remember similar issues came with the release of LoR. Took several weeks before things stabilized and by the time the Risa event went live, I was playing with almost zero DCs. Except when my laptop would get too hot and auto DC me.
I'm guessing this will sort itself out...
Last night played for 2 hours, had about 5 DCs
That's not great.. but much better then last week every 5mins. Was able to get my rep projects updated and go mark grinding, even played a bit of pvp Ker rat.
I'm skipping the Winter Event... Figure too many people are trying to do it. And believe I'd get dc'd more if I was trying for those queues.
Also, it was a new season and all.. wonder how many part timers/new players are coming to log on to STO during the last few weeks...wonder if the influx of players has anything to do with these DCs ...
The weekend I played with no problems. Until Sunday evening.
Then I started to get dc'd again, once every 20 mins or so.
At least it isn't every 5 mins as it was last week.
Hopefully this clears up in a few weeks...I seemed to remember similar issues came with the release of LoR. Took several weeks before things stabilized and by the time the Risa event went live, I was playing with almost zero DCs. Except when my laptop would get too hot and auto DC me.
I'm guessing this will sort itself out...
Last night played for 2 hours, had about 5 DCs
That's not great.. but much better then last week every 5mins. Was able to get my rep projects updated and go mark grinding, even played a bit of pvp Ker rat.
I'm skipping the Winter Event... Figure too many people are trying to do it. And believe I'd get dc'd more if I was trying for those queues.
Also, it was a new season and all.. wonder how many part timers/new players are coming to log on to STO during the last few weeks...wonder if the influx of players has anything to do with these DCs ...
Howdy Taylor,
I agree, yet I feel like this is worse than LoR . That wasn't as bad as this. I can't seem to play sto for more than 5 minutes, since season 8 launch. And it's soo depressing. I'm wondering if I'm ever going to be able to play the game or visit Bajor ever again. I can't even log in sometimes.
I agree about the winter event, my reason for loggin in right now is to just play foundry episodes.
Yet I can't even stay logged in for 5 minutes.
It all was about money as usual, STO wanted to bring out season 8 without testing things enough.
I hope , though I doubt very much right now, that the game server crashes gets fixed someday within the next 100 years or so.
By the way, luv the pic of Cloud, that's one of my favorite psone games I have.
what more is there to say...... I thought perhaps after the last patch, this was fixed....
Ever since the launch of season 8..... the most time I can spend on sto without being kicked off the server is 5 measly minutes.
That's it, just five!!!!
And sometimes, like now, I can't even log back in......
Of course there's nothing you can do, no one to get help from, and that is a shame.
Before season 8, everything was absolutely fine. Now? it makes me really sad, to not be able to exist in the universe of Star trek anymore because of this.....
thank you cryptic or sto or whomever is responsible, for bugging the game up so I can no longer play.
I appreciate all the time wasted on it. I may never see my Home world of Bajor again.
The only way you will be able to get some support from is the Support page. Were you can make a ticket to send in and they will help and give you away to get though this problem. I hope this helped
The only way you will be able to get some support from is the Support page. Were you can make a ticket to send in and they will help and give you away to get though this problem. I hope this helped
Howdy danielpenfold,
Thank you kindly for the advice. I have already done that a few times and all they say is, they are are working on fixing these known issues......
Then when each patch comes , nothing gets fixed even though they state they have been fixed....
I agree, yet I feel like this is worse than LoR . That wasn't as bad as this. I can't seem to play sto for more than 5 minutes, since season 8 launch. And it's soo depressing. I'm wondering if I'm ever going to be able to play the game or visit Bajor ever again. I can't even log in sometimes.
I agree about the winter event, my reason for loggin in right now is to just play foundry episodes.
Yet I can't even stay logged in for 5 minutes.
By the way, luv the pic of Cloud, that's one of my favorite psone games I have.
I'm on the east coast of Canada.. not sure if different regions are having different outcomes.
Some are playing with no problems at all
Really sucks you can't get on though. I hope you have better luck tonight.
*granted, I don't think it was this bad for LoR*
And yep
Same here my, one of my favorite games... Story and soundtrack were brilliant...hard to find games of that quality anymore.
One of the few games that have actually made me choke up. Been meaning to buy the pc version from good old games...
Anyway hope this gets better for everyone...I know this game is great, and theres some sad ppl out there with sto withdrawl..
I'm not saying it is your problem, but it's not on our end, as evidenced by the tracerts posted in this thread.
Here's what I've done: I've passed along your tracerts to the team and requested, that if possible, to forward them along to the Cognet.
While I wish there was more we could do in the immediate, I will continue to monitor the tracerts posted in this thread and forward them along.
Re: the above - we heard back from Cogent, and they actually mentioned for those affected to reach out to Time Warner/ Roadrunner to report the issues you are experiencing. It looks like many of the tracerts in this thread start with .rr (Roadrunner/ Time Warner).
We hope they are able to resolve it quickly for you.
It will be interesting if anyone gets Time Warner to say it's their problem. Every time I have DC'ed, I ran a Tracert and found that the ping times to everything EXCEPT cogentco were in the 60ms ping time.
I have a bad feeling that providing the trace route to TWC will result in nothing but passing the buck around because the trace route is fine until it hits Cogentco. Nonetheless, I will contact TWC as soon as I get home and experience another DC to where I can perform a trace route. Here is hoping that I dont get stuck between a rock (Cogentco) and a hard place (TWC).
Matt
Matt Miracle
Fleet Commander in Chief [Rank 7] for Covenant of Honor; a FED T5 Starbase
House Leader [Rank 7] for Honorable House of Mor'gue; a KDF T3 Starbase Find us at CovenantofHonor.com. My Twitter handle; @jmattmiracle
This is pretty much deja vu. Cogent is saying exactly what the other company said. "It's not our fault it's your provider's fault." Time Warner will come back and say it isn't their fault it's Cogent's. Cryptic will continue to apologize but say it's out of their hands and eventually some non-related change will occur somewhere in the pipeline and the issue will magically vanish with no one having to accept any responsibility.
Have that too. At first I got into the character selection screen and got kicked with a "Login2 Timeout..." message.
Now, I can't even log into the game.
Seems like the Login servers are wonky...
Same here.
Yesterday I had the worst connectivity. I get high frames, and yet with the lag it felt like I had 10 fps. Switching to the US proxy server seemed to solve it for me. But now it's worse.
This afternoon was much much better, played just now for about 2 hours and not 1 single disconnect or timeout, I'm on TimeWarner east coast, seems like somebody fixed something..hope it holds...
Dropped packets from hop #1 onward ?!?! This does not look like a healthy network at all... Try rebooting/power cyciling your router AND your ISP modem/gateway and see if this improves the connection. You may also need to check your network cables, as something is causing serious data loss starting from your home network...
It will be interesting if anyone gets Time Warner to say it's their problem. Every time I have DC'ed, I ran a Tracert and found that the ping times to everything EXCEPT cogentco were in the 60ms ping time.
I have a bad feeling that providing the trace route to TWC will result in nothing but passing the buck around because the trace route is fine until it hits Cogentco. Nonetheless, I will contact TWC as soon as I get home and experience another DC to where I can perform a trace route. Here is hoping that I dont get stuck between a rock (Cogentco) and a hard place (TWC).
Matt
Just an update from my call with TWC. Anything before *.tbone.rr.com (TWC's backbone) is TWC responsibility. After that, it is on the other providers. So using my trace route below, TWC's responsibility ends at Hop #6, after that, guess who picks up the connection.......
BTW - I am on TWC's Wideband (50Mbps) connection in central Ohio.
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms Home Router/Firewall [redacted]
2 * * * Request timed out.
3 10 ms 11 ms 11 ms be21-1121.clmcohib0r1.midwest.rr.com [184.59.243.211]
4 20 ms 15 ms 19 ms be27.clevohek01r.midwest.rr.com [65.29.1.38]
5 25 ms 27 ms 23 ms 107.14.19.58
6 25 ms 22 ms 23 ms so-1-1-1.a0.alb75.tbone.rr.com [66.109.1.49]
7 66 ms 63 ms 61 ms te0-16-0-23.ccr41.iad02.atlas.cogentco.com [154.54.10.209]
8 26 ms 26 ms 25 ms be2177.ccr22.dca01.atlas.cogentco.com [154.54.41.206]
9 68 ms 72 ms 71 ms be2149.ccr22.jfk02.atlas.cogentco.com [154.54.31.126]
10 38 ms 37 ms 89 ms be2097.ccr22.bos01.atlas.cogentco.com [154.54.30.118]
11 38 ms 37 ms 37 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.134]
12 41 ms 39 ms 36 ms 38.111.40.114
13 75 ms 40 ms 36 ms patchserver2.crypticstudios.com [208.95.185.41]
Trace complete.
Matt Miracle
Fleet Commander in Chief [Rank 7] for Covenant of Honor; a FED T5 Starbase
House Leader [Rank 7] for Honorable House of Mor'gue; a KDF T3 Starbase Find us at CovenantofHonor.com. My Twitter handle; @jmattmiracle
Re: the above - we heard back from Cogent, and they actually mentioned for those affected to reach out to Time Warner/ Roadrunner to report the issues you are experiencing. It looks like many of the tracerts in this thread start with .rr (Roadrunner/ Time Warner).
We hope they are able to resolve it quickly for you.
Cheers,
Brandon =/\=
hmm... if the problems didn't exist Until After Season 8 launch, most logically it is a problem for sto to fix....
A shame that when a problem can't be solved it's just passed on ...
hmm... if the problems didn't exist Until After Season 8 launch, most logically it is a problem for sto to fix.......
But if the problem is being caused by the ISP and Internet backbone providerrs, there is nothing that Cryptic/PWE can do, as they don't own the Internet, and only the ISPs involved can correct the issue...
looks to me like alot of people are having the same problem I am. Fact is, if the problem didn't exist before season 8 , then it's only logical that it is still STO's or cryptic's fault to fix.
That's ok, I've seen how nothing is going to be done with it, so I'm finished with STO for now.
Since the attitude of sto is it's not their problem, then there's no point me spending any more money on this game.
that's sad, I really like sto.
Yet if that's their attitude I've had enough. And I don't doubt that alot of others whom feel as I do, will do the same.
Goodbye sto, too bad you aren't willing to admit your own faults.
This is just what happened to me 3-4 months ago. Then they did the fix and things were fine for a while, then they went to TRIBBLE again, then suddenly it was fine but then I lost interest, came back for winter event.
Things were fine until about a week ago, D/C's started happening, and it's only gotten worse, between the time I woke up at 6:04 am (i roll over in bed and check the time) and now at this time of posting at 6:54 am, I have disconnected from STO servers 19 times.
I just now barely finished the fastest race on ice with just one characters and that is ALL i been trying to do for the past 50 minutes, even had to find an instance with the fewest folks possible, and even then I still had to restart the race at least once due to lag bombs suddenly taking me far off course.
Sometimes I disconnect at character select, sometimes I disconnect at loading my first map, sometimes I load, I push a button to move, NOPE DISCONNECT
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms router.belkin [192.168.2.1]
2 1 ms 4 ms 1 ms dsldevice.att.net [192.168.1.254]
3 22 ms 21 ms 22 ms 162-237-208-2.lightspeed.livnmi.sbcglobal.net [1
62.237.208.2]
4 23 ms * * 75.26.64.116
5 * * * Request timed out.
6 * * * Request timed out.
7 23 ms 27 ms 23 ms 12.83.32.169
8 33 ms 32 ms 32 ms cgcil02jt.ip.att.net [12.122.81.17]
9 33 ms 33 ms 33 ms be2000.ccr21.ord03.atlas.cogentco.com [154.54.12
.85]
10 34 ms 33 ms 34 ms be2003.ccr22.ord01.atlas.cogentco.com [154.54.29
.21]
11 52 ms 54 ms 53 ms be2137.ccr21.bos01.atlas.cogentco.com [154.54.43
.194]
12 175 ms 219 ms 226 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
4]
13 64 ms 53 ms 53 ms 38.111.40.114
14 54 ms 53 ms 52 ms patchserver2.crypticstudios.com [208.95.185.41]
This is just what happened to me 3-4 months ago. Then they did the fix and things were fine for a while, then they went to TRIBBLE again, then suddenly it was fine but then I lost interest, came back for winter event.
Things were fine until about a week ago, D/C's started happening, and it's only gotten worse, between the time I woke up at 6:04 am (i roll over in bed and check the time) and now at this time of posting at 6:54 am, I have disconnected from STO servers 19 times.
I just now barely finished the fastest race on ice with just one characters and that is ALL i been trying to do for the past 50 minutes, even had to find an instance with the fewest folks possible, and even then I still had to restart the race at least once due to lag bombs suddenly taking me far off course.
Sometimes I disconnect at character select, sometimes I disconnect at loading my first map, sometimes I load, I push a button to move, NOPE DISCONNECT
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms router.belkin [192.168.2.1]
2 1 ms 4 ms 1 ms dsldevice.att.net [192.168.1.254]
3 22 ms 21 ms 22 ms 162-237-208-2.lightspeed.livnmi.sbcglobal.net [1
62.237.208.2]
4 23 ms * * 75.26.64.116
5 * * * Request timed out.
6 * * * Request timed out.
7 23 ms 27 ms 23 ms 12.83.32.169
8 33 ms 32 ms 32 ms cgcil02jt.ip.att.net [12.122.81.17]
9 33 ms 33 ms 33 ms be2000.ccr21.ord03.atlas.cogentco.com [154.54.12
.85]
10 34 ms 33 ms 34 ms be2003.ccr22.ord01.atlas.cogentco.com [154.54.29
.21]
11 52 ms 54 ms 53 ms be2137.ccr21.bos01.atlas.cogentco.com [154.54.43
.194] 12 175 ms 219 ms 226 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
4] 13 64 ms 53 ms 53 ms 38.111.40.114
14 54 ms 53 ms 52 ms patchserver2.crypticstudios.com [208.95.185.41]
What I have put in Bold is the problem that most of us have been saying. Everything is fine with ping times until you hit Cogentco and then at least ONE of their sites has an abnormal ping time in relation to everyone else.
Now look at the final hop which is Cryptics server and compare it with the one I put in bold. The problem is not Cyptic's and there is really nothing we can do about it. If you (or anyone else) is mad or frustrated at the DCs, I suggest that the best course of action is to direct that anger towards Cogentco. There is nothing that Cryptic or your local ISP can do about the wild ping times from Cogentco.
Matt Miracle
Fleet Commander in Chief [Rank 7] for Covenant of Honor; a FED T5 Starbase
House Leader [Rank 7] for Honorable House of Mor'gue; a KDF T3 Starbase Find us at CovenantofHonor.com. My Twitter handle; @jmattmiracle
Comments
Branflakes,
Thanks for the post. I've been here since Beta and have seen a lot of funky stuff go down. All in all, as evidenced by my continued presence, I am a fan who's happy about how you guys have kept this behemoth running. That said, I am hating the issues that seemed coincidentally correlated with the winter wonderland rollout. It's hard to play when you DC every few minutes. PS... as a Zen junkie, I would note that Cognet is hampering your bottom line.
Thanks again for the post and all you've done. I hope the situation resolves itself soon so I can start mainlining Zen again to please my far East overlords.
Ok, I am running a Radeon 6800 and had been using beta drivers. I was DC'ing every couple of minutes with my tracert showing problems with Cognet.
Today, I downgraded to driver version 13.152.1.1000 with a date of 9/10/13. Since that change, I'm running smooth and clear. Will update as info becomes available.
Yup. Amazing how some mysterious third party suddenly started causing problems at precisely the same time we got the "emergency maintenance" update.
I get "DC spam" on a fairly regular basis myself- as in, for a few days to a couple of weeks after pretty much every major update.
But of course it's all coincidence.
-snicker-
Pretty much the same here. Anything other than STO, no problem. STO- welcome to DC city. For the game anyway- I've sat for 3 minutes chatting while the game was locked tight and flashing its red "can't contact the game server" message. :rolleyes: Pretty sad when they can't get you the game, but the scintillation that is Zone chat continues unabated.
I can even go surf or play other games fine while an attempt at relogging into STO sits at "Connecting to login server" for 3 minutes before telling me "Good luck, we're DCing you before you even get in from being kicked the last time."
But the fact that it's STO and only STO, as we've observed before, is 100% pure coincidence. Just like it consistently is when it happens after every major update.
This has happened to me about 10-15 times today. My internet connection has been fine. Maybe it's something on the other end.
Please take a look into it. I'm not sure if other people are having the same problems - I tried to ask on the ingame chat, but I got disconnected before I got my answer.
Thanks.
what more is there to say...... I thought perhaps after the last patch, this was fixed....
Ever since the launch of season 8..... the most time I can spend on sto without being kicked off the server is 5 measly minutes.
That's it, just five!!!!
And sometimes, like now, I can't even log back in......
Of course there's nothing you can do, no one to get help from, and that is a shame.
Before season 8, everything was absolutely fine. Now? it makes me really sad, to not be able to exist in the universe of Star trek anymore because of this.....
thank you cryptic or sto or whomever is responsible, for bugging the game up so I can no longer play.
I appreciate all the time wasted on it. I may never see my Home world of Bajor again.
Then I started to get dc'd again, once every 20 mins or so.
At least it isn't every 5 mins as it was last week.
Hopefully this clears up in a few weeks...I seemed to remember similar issues came with the release of LoR. Took several weeks before things stabilized and by the time the Risa event went live, I was playing with almost zero DCs. Except when my laptop would get too hot and auto DC me.
I'm guessing this will sort itself out...
Last night played for 2 hours, had about 5 DCs
That's not great.. but much better then last week every 5mins. Was able to get my rep projects updated and go mark grinding, even played a bit of pvp Ker rat.
I'm skipping the Winter Event... Figure too many people are trying to do it. And believe I'd get dc'd more if I was trying for those queues.
Also, it was a new season and all.. wonder how many part timers/new players are coming to log on to STO during the last few weeks...wonder if the influx of players has anything to do with these DCs ...
Howdy Taylor,
I agree, yet I feel like this is worse than LoR . That wasn't as bad as this. I can't seem to play sto for more than 5 minutes, since season 8 launch. And it's soo depressing. I'm wondering if I'm ever going to be able to play the game or visit Bajor ever again. I can't even log in sometimes.
I agree about the winter event, my reason for loggin in right now is to just play foundry episodes.
Yet I can't even stay logged in for 5 minutes.
It all was about money as usual, STO wanted to bring out season 8 without testing things enough.
I hope , though I doubt very much right now, that the game server crashes gets fixed someday within the next 100 years or so.
By the way, luv the pic of Cloud, that's one of my favorite psone games I have.
The only way you will be able to get some support from is the Support page. Were you can make a ticket to send in and they will help and give you away to get though this problem. I hope this helped
Howdy danielpenfold,
Thank you kindly for the advice. I have already done that a few times and all they say is, they are are working on fixing these known issues......
Then when each patch comes , nothing gets fixed even though they state they have been fixed....
I'm on the east coast of Canada.. not sure if different regions are having different outcomes.
Some are playing with no problems at all
Really sucks you can't get on though. I hope you have better luck tonight.
*granted, I don't think it was this bad for LoR*
And yep
Same here my, one of my favorite games... Story and soundtrack were brilliant...hard to find games of that quality anymore.
One of the few games that have actually made me choke up. Been meaning to buy the pc version from good old games...
Anyway hope this gets better for everyone...I know this game is great, and theres some sad ppl out there with sto withdrawl..
\\//_
L L and P
Now, I can't even log into the game.
Seems like the Login servers are wonky...
Re: the above - we heard back from Cogent, and they actually mentioned for those affected to reach out to Time Warner/ Roadrunner to report the issues you are experiencing. It looks like many of the tracerts in this thread start with .rr (Roadrunner/ Time Warner).
We hope they are able to resolve it quickly for you.
Cheers,
Brandon =/\=
I have a bad feeling that providing the trace route to TWC will result in nothing but passing the buck around because the trace route is fine until it hits Cogentco. Nonetheless, I will contact TWC as soon as I get home and experience another DC to where I can perform a trace route. Here is hoping that I dont get stuck between a rock (Cogentco) and a hard place (TWC).
Matt
Find us at CovenantofHonor.com. My Twitter handle; @jmattmiracle
Same here.
Yesterday I had the worst connectivity. I get high frames, and yet with the lag it felt like I had 10 fps. Switching to the US proxy server seemed to solve it for me. But now it's worse.
Dropped packets from hop #1 onward ?!?! This does not look like a healthy network at all... Try rebooting/power cyciling your router AND your ISP modem/gateway and see if this improves the connection. You may also need to check your network cables, as something is causing serious data loss starting from your home network...
Just an update from my call with TWC. Anything before *.tbone.rr.com (TWC's backbone) is TWC responsibility. After that, it is on the other providers. So using my trace route below, TWC's responsibility ends at Hop #6, after that, guess who picks up the connection.......
BTW - I am on TWC's Wideband (50Mbps) connection in central Ohio.
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms Home Router/Firewall [redacted]
2 * * * Request timed out.
3 10 ms 11 ms 11 ms be21-1121.clmcohib0r1.midwest.rr.com [184.59.243.211]
4 20 ms 15 ms 19 ms be27.clevohek01r.midwest.rr.com [65.29.1.38]
5 25 ms 27 ms 23 ms 107.14.19.58
6 25 ms 22 ms 23 ms so-1-1-1.a0.alb75.tbone.rr.com [66.109.1.49]
7 66 ms 63 ms 61 ms te0-16-0-23.ccr41.iad02.atlas.cogentco.com [154.54.10.209]
8 26 ms 26 ms 25 ms be2177.ccr22.dca01.atlas.cogentco.com [154.54.41.206]
9 68 ms 72 ms 71 ms be2149.ccr22.jfk02.atlas.cogentco.com [154.54.31.126]
10 38 ms 37 ms 89 ms be2097.ccr22.bos01.atlas.cogentco.com [154.54.30.118]
11 38 ms 37 ms 37 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.134]
12 41 ms 39 ms 36 ms 38.111.40.114
13 75 ms 40 ms 36 ms patchserver2.crypticstudios.com [208.95.185.41]
Trace complete.
Find us at CovenantofHonor.com. My Twitter handle; @jmattmiracle
Packet drop up and down the Cogent backbone, with the Cogent Boston hub in bad condition...
hmm... if the problems didn't exist Until After Season 8 launch, most logically it is a problem for sto to fix....
A shame that when a problem can't be solved it's just passed on ...
But if the problem is being caused by the ISP and Internet backbone providerrs, there is nothing that Cryptic/PWE can do, as they don't own the Internet, and only the ISPs involved can correct the issue...
That's ok, I've seen how nothing is going to be done with it, so I'm finished with STO for now.
Since the attitude of sto is it's not their problem, then there's no point me spending any more money on this game.
that's sad, I really like sto.
Yet if that's their attitude I've had enough. And I don't doubt that alot of others whom feel as I do, will do the same.
Goodbye sto, too bad you aren't willing to admit your own faults.
Things were fine until about a week ago, D/C's started happening, and it's only gotten worse, between the time I woke up at 6:04 am (i roll over in bed and check the time) and now at this time of posting at 6:54 am, I have disconnected from STO servers 19 times.
I just now barely finished the fastest race on ice with just one characters and that is ALL i been trying to do for the past 50 minutes, even had to find an instance with the fewest folks possible, and even then I still had to restart the race at least once due to lag bombs suddenly taking me far off course.
Sometimes I disconnect at character select, sometimes I disconnect at loading my first map, sometimes I load, I push a button to move, NOPE DISCONNECT
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms router.belkin [192.168.2.1]
2 1 ms 4 ms 1 ms dsldevice.att.net [192.168.1.254]
3 22 ms 21 ms 22 ms 162-237-208-2.lightspeed.livnmi.sbcglobal.net [1
62.237.208.2]
4 23 ms * * 75.26.64.116
5 * * * Request timed out.
6 * * * Request timed out.
7 23 ms 27 ms 23 ms 12.83.32.169
8 33 ms 32 ms 32 ms cgcil02jt.ip.att.net [12.122.81.17]
9 33 ms 33 ms 33 ms be2000.ccr21.ord03.atlas.cogentco.com [154.54.12
.85]
10 34 ms 33 ms 34 ms be2003.ccr22.ord01.atlas.cogentco.com [154.54.29
.21]
11 52 ms 54 ms 53 ms be2137.ccr21.bos01.atlas.cogentco.com [154.54.43
.194]
12 175 ms 219 ms 226 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
4]
13 64 ms 53 ms 53 ms 38.111.40.114
14 54 ms 53 ms 52 ms patchserver2.crypticstudios.com [208.95.185.41]
What I have put in Bold is the problem that most of us have been saying. Everything is fine with ping times until you hit Cogentco and then at least ONE of their sites has an abnormal ping time in relation to everyone else.
Now look at the final hop which is Cryptics server and compare it with the one I put in bold. The problem is not Cyptic's and there is really nothing we can do about it. If you (or anyone else) is mad or frustrated at the DCs, I suggest that the best course of action is to direct that anger towards Cogentco. There is nothing that Cryptic or your local ISP can do about the wild ping times from Cogentco.
Find us at CovenantofHonor.com. My Twitter handle; @jmattmiracle