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sick of these dc's and lag **please read post #135**
xuel
Member Posts: 169 Arc User
Anyone else getting dc'ed every 1-10 min since todays patch.
Post edited by xuel on
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xuel
Member Posts: 169 Arc User
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problem is very simple - due to data (packets) loses from your pc to server in us. You cant do much about it - only try to play on different hours or find another internet provider, or hope that thay make eu server too.
Trace Route easily shows the source of your problem. You need to have a little chat with your ISP (Road Runner link) over the quality of service here...
So is this ISP related with handoffs or is it Cryptics problem?
(IP Addresses removed for security)
==========================
Windows Console Aero v1.0
written by vhanla
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms Location Info Here.hfc..comcastbusiness.net [IP Add Here]
2 9 ms 7 ms 7 ms IP Add Here
3 9 ms 11 ms 7 ms Location Info Here.comcast.net [IP Add Here]
4 107 ms 44 ms 59 ms Location Info Here.comcast.net [IP Add Here]
5 14 ms 15 ms 14 ms Location Info Here.ibone.comcast.net [IP Add Here]
6 15 ms 13 ms 15 ms Location Info Here.ibone.comcast.net [IP Add Here]
7 22 ms 21 ms 20 ms Location Info Here.ibone.comcast.net [IP Add Here]
8 19 ms 20 ms 19 ms Location Info Here.atlas.cogentco.com [IP Add Here]
9 64 ms 18 ms 25 ms Location Info Here.atlas.cogentco.com [IP Add Here]
10 25 ms 28 ms 27 ms Location Info Here.atlas.cogentco.com [IP Add Here]
11 26 ms 25 ms 25 ms Location Info Here.atlas.cogentco.com [IP Add Here]
12 44 ms 25 ms 31 ms IP Add Here
13 25 ms 25 ms 25 ms patchserver2.crypticstudios.com [208.95.185.41]
Trace complete.
C:\>
==========================
It's YOU CRYPTIC that are the problem.
The problem is on YOUR END.
EVERY game I have runs just fine.
except for STO !!! (Ironically STO is the only game I've pumped a substantial amount of money into - don't even make me count it all up I'll just get even more PO'd - but go ahead and scan my account and you'll see I've pumped in a large sum of money for you at PWE/Cryptic)
I don't need to "Check my System" it's working as intended.. ..YOU ARE THE ONES WHO NEED TO CHECK YOUR SYSTEMS.
Buy a new hampster to run your server wheel. The old one died with S8.
Furthuremore, my graphics look like an 8bit Nintendo game now, and the setting for HALF RESOLUTION is locked to the "ON" position.
And cannot be toggled !!! WTH ???
So what ? You're telling me this is my systems fault ? BS
This all came about from the hack job that is known as S8
Seriously. It's been over two weeks now that I'm getting DC'd over and over.
NOT MY SYSTEM !
SWTOR works just fine
DIABLO 3 works just fine
DIABLO 2 LoD works just fine
STO DOES NOT WORK AT ALL SINCE S8
it's obviously on YOUR end, quit BS'ing us and just say WE HERE AT CRYPTIC REALLY SCREWED THIS ONE UP -- That I can accept. Telling me it's my systems/Internet Providers problem is really starting to insult my intelligence.
And enough with the new content already, quit jamming it down our throats every two secs. Take the time required to fix the GAME instead of adding more deadweight Seasons and Events. WE DONT CARE, IF WE CAN'T PLAY THE GOSH DARN GAME ! And essentially your just going to make the repairs more complex by adding new content on top of BROKEN content.
Sorry to rant and rave like a lunatic, but I feel I have to speak up at some point.
Love STO, maybe one of my favorites of all time, so I'm not crapping on the Devs.
But please for the love of Q, get your house in order.
Again, if I came off lke a jerk I apologize, but thats me venting... I feel much better.
Now... I'll just go and shut my pie hole.
You've heard my piece.
Sorry to be a raging idiot...just ultra frustrated.
To end on a positive note;
S8 is remarkable (when I can actually play it)- The Battlezone is awesome, the new PvE missions are awesome. The Worf mission was fabulous (and the work you did to aquire M.Dorn must not have been an easy chore)
And a huge round of applause for giving us free Lobi for the last several week. I feel that is a really nice gift you've given us.
I will always be a fan of the work you've done here @ STO.
I'm willing to give you time to sort out these issues. But I guess I'm not going to log on for the next few weeks, and hope there will be a nice huge repair patch waiting for me when I return.
\\//_
Signed:
A perturbed Vulcan.
Is anyone else experiencing these types of problems in this timeframe?
Unless these other Game Servers are located in the same Physical Location as the STO Servers, this observation has very little meaning, as different locations on the Internet will have different Network Routes, and different Performance Metrics... (and you're talking about intelligence here???)
(And I just got off of STO to take a break, after running my Alts through the 'Fastest Race on Ice' and 'Winter Invasion' without any issues...)
If you could perform the 'Net Test' and 'Trace Route' Network Diagnostics, described in this thread... http://sto-forum.perfectworld.com/showthread.php?t=225155
... and post the results, that would provide some clues as to what is the cause of your problem...
Normally, you wouldn't expect the latency to change from 9ms to 107ms from one node to the next unless there was some kind of issue involved...
Posting the 'Net Test' results would help, to show what your sustained network throughput is, and if you substitute the Windows 'pathping' command for the 'tracert' command, that would provide some information if you are suffering from dropped packets on your connection, and where they are occurring...
Also, after the first 2 or 3 hops, nothing is gained by removing the Location/IP address of the nodes involved, as this is all public information and disclosing them does not create a security issue...
If I use the EU game proxy I am stuck on "Connective to the login server...", but if I don't use the game proxy I am stuck waiting for my characters to appear in the character list and unable to play. What's going on?
EDIT: Tried the US game proxy and got in. Now I'm stuck on a loading screen with "Patching 3 files, 0 bytes/s" constantly and a "Server Not Responding (##s)" message. This is the only game I'm having trouble with.
The raw latency values hint that there may be a issue with the Boston Cogent hub, but its not enough by itself to show where the problem is...
You need to post the 'Net Test ' network diagnostic results to show what your sustained network throughput to the Cryptic network is... And if you can substitute the 'pathping' command for the 'tracert' command, that results will show if you're the victim of silently dropped packets, and where they are occuring...
Ok ok, I deserved that... I shouldn't assume. But damn it Jim I'm a Civil Engineer not a Network Specialist !
Rant felt good though, thanks for reading through my crazed rage. And not being too hard on me.
Will run and post the test as suggested...and shut my pie hole.
\\//_
Pathping
100% Packet loss at the Boston Cogent hub, definitive proof that this is the cause of your connection issues...
In addition to complaining to your ISP about the quality of the Backbone provider their peering with, you should also post the 'Path Ping' results in the networking section of the PWE Tech Support Forum, so that PWE can use their connections in their business relationship with Cogent to put some pressure to get this fixed...
http://techsupport.perfectworld.com/
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 37 ms 31 ms 25 ms 24.100.158.1
2 11 ms 12 ms 13 ms tge7-1.bbvlkybs-cer01.midwest.rr.com [65.25.138.
89]
3 15 ms 16 ms 15 ms network-065-029-028-156.midwest.rr.com [65.29.28
.156]
4 32 ms 31 ms 31 ms be26.clevohek01r.midwest.rr.com [65.189.140.170]
5 39 ms 40 ms 35 ms ae10-0.cr0.dca20.tbone.rr.com [107.14.19.14]
6 38 ms 37 ms 37 ms ae-1-0.pr0.dca10.tbone.rr.com [66.109.6.165]
7 74 ms 78 ms * te0-16-0-23.ccr41.iad02.atlas.cogentco.com [154.
54.10.209]
8 78 ms 77 ms 72 ms be2176.ccr21.dca01.atlas.cogentco.com [154.54.41
.54]
9 85 ms 80 ms 73 ms be2151.mpd22.jfk02.atlas.cogentco.com [154.54.40
.74]
10 92 ms 94 ms 92 ms be2096.ccr22.bos01.atlas.cogentco.com [154.54.30
.42]
11 88 ms 91 ms 91 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
]
12 92 ms 84 ms 87 ms 38.111.40.114
13 88 ms 85 ms 82 ms patchserver2.crypticstudios.com [208.95.185.41]
Trace complete.
C:\Windows\system32> contacting nettest server..
Local IP: 24.100.159.198
Ping: 103.5 msec
Port: 80: 500 KB/sec 17 KB/sec 527 KB/sec 500
Port: 80: 503 KB/sec 20 KB/sec 531 KB/sec 500
Port: 443: timed out
Port: 443: 99 KB/sec 3 KB/sec 104 KB/sec 500
Port: 7255: 57 KB/sec 2 KB/sec 60 KB/sec 500
Port: 7255: 133 KB/sec 4 KB/sec 141 KB/sec 500
Port: 7003: 110 KB/sec 3 KB/sec 116 KB/sec 500
Port: 7003: timed out
Port: 7202: timed out
Port: 7202: 151 KB/sec 5 KB/sec 159 KB/sec 500
Port: 7499: 112 KB/sec 4 KB/sec 118 KB/sec 500
Port: 7499: 53 KB/sec 2 KB/sec 56 KB/sec 500
Port: 80: 85 KB/sec 3 KB/sec 89 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
hit return to exit
I'm so glad I give somewhere between $100 to $300 to this game every month (in addition to the full price lifetime sub that I purchased) and get disconnected all the time.
:mad::mad::mad:
Don't believe the lies in this forum. I am NOT an ARC user. I play STO on Steam or not at all.
Don't believe the lies in this forum. I am NOT an ARC user. I play STO on Steam or not at all.
Now normally, the latency values of your Trace Route results are within acceptable values, but the Net Test results are showing a connection quality issue, most likely involving silently dropped IP packets... A Broadband connection should have sustained throughput values in the 300 - 500 range, while yours ...
It seems that much of the new hardware being used on the Internet backbone, instead of queuing packets to process as bandwidth becomes available, are instead, tossing the packet away in an attempt to reduce the average latency of processing packets. Since hardware purchases are often decided on network performance, this kind of development is not too surprising... but make network diagnostics that much harder...
Substitute the Windows 'pathping' command for the 'tracert' command, and post the results, as that should be able to show where the packet drop is occurring...
I have to add I vary rarely have issues, and when I do it's usually my crappy modem giving up.
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
0 LordKratos-PC [192.168.0.10]
1 24.100.158.1
2 tge7-1.bbvlkybs-cer01.midwest.rr.com [65.25.138.89]
3 network-065-029-028-156.midwest.rr.com [65.29.28.156]
4 be26.clevohek01r.midwest.rr.com [65.189.140.170]
5 ae10-0.cr0.dca20.tbone.rr.com [107.14.19.14]
6 ae-1-0.pr0.dca10.tbone.rr.com [66.109.6.165]
7 te0-16-0-23.ccr41.iad02.atlas.cogentco.com [154.54.10.209]
8 * * *
Computing statistics for 175 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 LordKratos-PC [192.168.0.10]
0/ 100 = 0% |
1 12ms 0/ 100 = 0% 0/ 100 = 0% 24.100.158.1
0/ 100 = 0% |
2 13ms 0/ 100 = 0% 0/ 100 = 0% tge7-1.bbvlkybs-
cer01.midwest.rr.c
om [65.25.138.89]
0/ 100 = 0% |
3 15ms 0/ 100 = 0% 0/ 100 = 0% network-065-029-028-
156.midwest.rr
.com [65.29.28.156]
0/ 100 = 0% |
4 30ms 0/ 100 = 0% 0/ 100 = 0% be26.clevohek01r.midwest.rr.com
[6
5.189.140.170]
0/ 100 = 0% |
5 38ms 0/ 100 = 0% 0/ 100 = 0% ae10-0.cr0.dca20.tbone.rr.com
[107
.14.19.14]
0/ 100 = 0% |
6 40ms 0/ 100 = 0% 0/ 100 = 0% ae-1-0.pr0.dca10.tbone.rr.com
[66.
109.6.165]
0/ 100 = 0% |
7 44ms 0/ 100 = 0% 0/ 100 = 0% te0-16-0-
23.ccr41.iad02.atlas.coge
ntco.com [154.54.10.209]
Trace complete.
C:\Windows\system32>
Now comparing your original 'Trace Route' results and your 'Path Ping' results, the Path Ping is only getting to Hop #7, while the Trace Route completes in 13 hops. It appears there is something wrong (as far as your STO network connection are concerned...) with the Cogent backbone...
You might want to post the All of the diagnostic results on the Network Section of the PWE Tech Support site, so that PWE IT people can put a little pressure on their Cogent business relationship to see if they can get something done about this...
http://techsupport.perfectworld.com/