So if someone is making hateful vulgar comments about your religion, the color of your skin, your nationality, ( this happens every night, sometimes every few min at ESD) its okay and should be allowed? Im all for free speech but there is a forum for that kind of thing and ESD zone chat is not it. Since the start of Season 7 and the funneling of masses of players into ESD it has really gotten out of hand.
You already have a method for reporting hateful, vulgar, and offensive speech -- it's called a GM ticket.
Click the ? in the minimap area, Request GM Help, Behavior.
You can then put in a summary, the handle of the person being offensive, and a description of what it is.
Report Spam is for... reporting spam. The guidelines have nothing about offensiveness, and that's patently not what it's FOR.
Now, if Cryptic wants to relabel the button 'report offensive chat' and have that subsume spamming, then by all means they can do that... but they haven't.
Campaign: The Fenwick Cycle NWS-DKR9GB7KH
Wicks and Things: NW-DI4FMZRR4 : The Fenwick merchant family has lost a caravan! Can you help?
Beggar's Hollow: NW-DR6YG4J2L : Someone, or something, has stolen away many of the Fenwicks' children! Can you find out what happened to them?
Into the Fen Wood: NW-DL89DRG7B : Enter the heart of the forest. Can you discover the secret of the Fen Wood?
The only thing I see in that list is posting "off topic" content ( and I am skim reading here ), and since zone chat has no rules on what is to be a topic, when or where, ( wouldn't that be silly? ) the relevancy to this guideline is null.
The person to whom you were replying said he reports "overely racial, sexual, or political (like extremely aniti-whatever nationality or making fun of someone's religion" (sic) posts as spam, and you don't see how:
Posting of off-topic comments, including but not limited to comments or discussions of a religious, or political nature.
...applies?
It seems pretty explicit to me.
Former moderator of these forums. Lifetime sub since before launch. Been here since before public betas. Foundry author of "Franklin Drake Must Die".
My guild and friends use TS3 and X-fire for our chat and raid needs, so if we get blocked/muted it is a lie, and if the GM's don't investigate the problem and un-ban the victim and punish the perpetrator(s), that makes the GM's just as guilty as the perpetrators.
"Nuke the entire site from orbit--it's the only way to be sure"
The person to whom you were replying said he reports "overely racial, sexual, or political (like extremely aniti-whatever nationality or making fun of someone's religion" (sic) posts as spam, and you don't see how:
...applies?
It seems pretty explicit to me.
Ignoring again, the fact that "off topic" rule, is a rule strictly on the forums and not part of in-game zone chat regulations....
When you place "including but not limited to" after "subject" then it is limited to that category, it is not... limitless types of categories. What isn't limited to off topic language rule, would be something that falls under that category as against the off-topic categorical rule.
Sexist, Racist, Anti nation, whatever comments, fall under other rules in the ToS. You can certainly spam repetitious messages that contain racism/sexism etc. But simply saying something racist or sexist doesn't make it spam.
Like all Terms of Service/privacy texts, they are highly speculative, but spam is simply not something you disagree with. There is no need to report for spam, when it is not spam, when it already violates a different part of the agreement.
Regardless, I promise you, it is being mis-used way more than it is properly being used.
So if someone is making hateful vulgar comments about your religion, the color of your skin, your nationality, ( this happens every night, sometimes every few min at ESD) its okay and should be allowed? Im all for free speech but there is a forum for that kind of thing and ESD zone chat is not it. Since the start of Season 7 and the funneling of masses of players into ESD it has really gotten out of hand.
I am not defending their language. I am saying, simply because it is against another rule, or against your personal beliefs, does not make that language ( whatever it is ) "spam"
I'm curious just how this silence for 24 hours thing works. Was it those people who put it on you (and how do they do it? Is all they have to do is click/type something and it happens?!?)
The OP said Cryptic said it was an automated system, so maybe it wasn't these people he/she mentioned, it was the system- it detected something you did and silenced you (though I'm not sure what- you said you didn't talk or break any rule in the EULA at all)
So if someone is making hateful vulgar comments about your religion, the color of your skin, your nationality, ( this happens every night, sometimes every few min at ESD) its okay and should be allowed? Im all for free speech but there is a forum for that kind of thing and ESD zone chat is not it. Since the start of Season 7 and the funneling of masses of players into ESD it has really gotten out of hand.
What if you dont tell what's your skin color or nationality?
As for religion...thats done in your privacy not in zone chat .If you dont tell about them no one can know.
I'm curious just how this silence for 24 hours thing works. Was it those people who put it on you (and how do they do it? Is all they have to do is click/type something and it happens?!?)
The OP said Cryptic said it was an automated system, so maybe it wasn't these people he/she mentioned, it was the system- it detected something you did and silenced you (though I'm not sure what- you said you didn't talk or break any rule in the EULA at all)
I dont remember seeing the exact number anywhere but it pretty much works like this:
You spam messages, or post lines that are offensive to a X-number of people
X-Number of people right click your name, and click "Report Spam".
System says "X-number of people find this to be spam... better shut him up for 24 hours".
You are now banned for 24 hours
So its not any one person who does it directly. There are a certain number of people involved, and almost 100% players.
Don't look silly... Don't call it the "Z-Store/Zen Store"...
I dont remember seeing the exact number anywhere but it pretty much works like this:
You spam messages, or post lines that are offensive to a X-number of people
X-Number of people right click your name, and click "Report Spam".
System says "X-number of people find this to be spam... better shut him up for 24 hours".
You are now banned for 24 hours
So its not any one person who does it directly. There are a certain number of people involved, and almost 100% players.
In addition, it's been confirmed that using the Ignore feature does the same thing. If you're Ignored by X-Number of people, you get silenced for 24 hours. Now how many people have to ignore you in what time frame, we don't know. Theoretically X-Ignore is higher than X-Spam, but we don't know what it is.
IMO, Ignore should be completely separate and we should be able to Ignore someone for any arbitrary reason at all without necessarily penalizing that player for it. There are other functions suitable for reporting abuse, we don't need Ignore for this.
The effect of this rule the way it is makes me, personally, hesitate to Ignore someone just because I don't care to see their yammering in chat. Because I can see where a 24-hour ban affects players' ability to enjoy the game. They can't talk to their fleet mates, they can't participate in private chat, and they can't join team chat. Not being able to chat means that they can't effectively trade, which is the main way to train up a BO in a skill you can't train.
My views may not represent those of Cryptic Studios or Perfect World Entertainment. You can file a "forums and website" support ticket here Link: How to PM - Twitter @STOMod_Bluegeek
This new system is completely discriminating. Seriously. I was minding my business, and engaged with few people discussing in the zone chat at ESD and suddenly, I found myself to be chat silenced. the last thing I said, I couldn't even remembered...
i run 2 fleets, and after a fleet mail i get muted for 24 hours by some noob
wtf !!! why can anyone just must u from the whole game just like that !!
i send a ticket but it was deleted within minutes
So let me get this correct....
Someone can right click my name in chat and choose Report Spam, and I am automatically flagged as a Spammer and can not CHAT for 24 Hours?
Is the server in California? Or the old Soviet Union.
I linked 2 ships into chat and I'm SPAMMING?
Will someone from Cryptic please explain to me why any Pinhead in game can "Silence" someone. DO LTS not have the right to Link Something in Chat?
Unfortunately your more likely a victim of in game trolling/bullying rather than because you did anything wrong per se. There are dozens of threads just like this one and unfortunately, to my knowledge, nothing will be done about it as it is what it is and for 24hrs you are going to have to go it solo.
Its wrong, its annoying, but it is a tool that Cryptic created to help prevent people from being abusive. Unfortunately people are abusing this feature in itself. My advice is to shrug it off, enjoy the missions or take the night off and watch a Trek film
:rolleyes:
"The world ain't all sunshine and rainbows. It's a very mean and nasty place and I don't care how tough you are it will beat you to your knees and keep you there permanently if you let it. You, me, or nobody is gonna hit as hard as life. But it ain't about how hard ya hit. It's about how hard you can get hit and keep moving forward." - Rocky Balboa (2006)
it takes ten people to silence someone, chances are you were either trolled by a group attack or you said something to TRIBBLE off a lot of people.
The "Report Spam" function is there to stop goldspammers, if a GM had to check on every one of those, it would be a lot more work for the GMs, and it would take much longer for them to stop the spammers, so it's an automatic function. You can contest a silencing by filing a GM ticket, but it's probably easier to just wait it out.
Don't just report spam other people to get back at them, it'll only result in them reciprocating, and besides, if a GM does look at it, and find that the reporting was malicious, the reporters can get an infraction.
Unfortunately your more likely a victim of in game trolling/bullying rather than because you did anything wrong per se.
Unless you were there when it happened, you don't know that. It is also possible he repeated some annoying message over and over or was just trolling the zone chat and got ignored or reported by a lot of people.
Unless you were there when it happened, you don't know that. It is also possible he repeated some annoying message over and over or was just trolling the zone chat and got ignored or reported by a lot of people.
As I said, I linked 2 Boxed Ships in Chat....nothing else.
This is rididulous. This also blocks ALL email, I've missed messages because of this I come to find out. The people who sent you email are not even notified their message was not delivered, so they're left thinking you are ignoring them....nice. I have no doubt this feature has it's benefits, but it's POORLY designed. Is it really that difficult to exclude fleet chat and email?? PLease do this, then it would be more acceptable, even in the instances where someone get's trolled with it.
Hello, I just now received a 24 hour chat ban. it had to have been automatic for spam.
I was using a keybind that types my current target into chat while playing an STF with my fleet mates. I targeted the same thing 'n was immediately silenced. ((
Can you please help me out here?
I've received chat ban's before and really am careful not to do anything to warrant another. This game ist near as much fun if you cant talk with your friends.
My handle in game is @lake1771 'n I was playing under Tarketh Darkmount@lake1771 at the time. Thank you very much for your assistance in this matter.
Question for the OP; did you speak at all in zone/local chat before that? If not, it really is a serious problem that Cryptic isn't even doing an automatic check of "Did this person even TALK?" before taking action.
Yes i'd been on for a few hours previous to this. There had been no conflict or anything else as far as I was aware of. I did put 'WTB Masterkeys' in zone chat a couple of times but it was few and spaced out over some time.
The ban occurred during an STF run with my fleetmates,
It had to be automatic, though I do believe there are abuses of the report feature going on as well. Namely, those from differing trade , conglomerates, if you will. vying for purchase power in esd and other zone chats.
I.E. Someone is trying to buy masterkeys at bargain, between 1 and 1.2 million for resale on exchange, others mass report this person for spam so that they are muted, then take his place in zone chat looking for key sellers.
I was using Hilbert's space keybind, this makes it so that pressing the 't' key puts your current target into the team chat window.
I was coordinating the attack on the final gate 'n had been all along.
One of the players kept targeting probes, just to rib me really, which was fine, I would flood 'target > gateway' pressing 't' quickly 3 or 4 times. we would 'lol' and continue our decimation of the borg fleet. Apparently 5 times when we switched to the gateway was what did it. I was immediately silenced and furthermore absolutely demoralized. Way to kill the fun, auto ban. We were having a good time 'n there was nothing untoward going on.
Still banned. .. 22.5 hours er so to go. really sux. bout to go play lotro or eve instead.
You know, regardless of my situation, or many others, by the looks of it.
You have a serious situation brewing with the auto ban system.
There are a number of Fleets actually implementing this right now or planning on doing it in the frenzy over the bug ships re-release.
There are groups of people that have these instant, player controlled banhammers coordinated and planned out in order to maximize their purchasing power in various trade and zone chats.
Its a terrible policy for any mmo, one that I would certainly hope the star trek genre wouldn't be subject to. It is however, undenialbly effective under the right circumstances. and undeniably not working as intended.
This need addressed as soon as possible.
There are fleets and Traders, namely buyers and sellers of Masterkeys in zone and trade chats, practicing regular and rampant abuse of this ingame silencing system.
Someones buying keys in zone? ten reports 'n bAm, silenced. no competition.
Its happening more and more.
This is a serious issue that needs addressed.
I posted One time in esd ten minutes ago, WTB Master Keys, 'n was immediately silenced. Just once.
These people should lose their ability to report if you're not going to actually fix the system itself.
nice baiting comment.
I had been running stfs 'n chatting with friends for an hour.
Came back into zone. typed One time, WTB Masterkeys, was silenced. that was it.
I'll be the first to admit that zone chat is no intellectual nirvana, but it gets irritating quickly when ever third line is a recruiting ad, every fourth is someone wanting to buy or sell something for some price ridiculously different that in the exchange, and if that person is making the same identical post every 5 to 10 seconds, that is spam.
So maybe it is a knee-jerk reaction to report someone else for making a single post that looks similar, but if gets point across that that is not what the zone chat channel is for, so be it.
The exchange shows the price of keys that players are willing to sell them for and anyone looking to unload keys at a lower price will have already done so by underselling his competitors in the exchange, so calling out for such in chat is pointless.
It is true that the muting function can be abused and does need a more refined process, with perhaps default trade and recruiting channels that are immune to muting, but in many cases it is serving the function it was intended for in Zone chat.
If something is not broken, don't fix it, if it is broken, don't leave it broken.
Comments
You already have a method for reporting hateful, vulgar, and offensive speech -- it's called a GM ticket.
Click the ? in the minimap area, Request GM Help, Behavior.
You can then put in a summary, the handle of the person being offensive, and a description of what it is.
Report Spam is for... reporting spam. The guidelines have nothing about offensiveness, and that's patently not what it's FOR.
Now, if Cryptic wants to relabel the button 'report offensive chat' and have that subsume spamming, then by all means they can do that... but they haven't.
Wicks and Things: NW-DI4FMZRR4 : The Fenwick merchant family has lost a caravan! Can you help?
Beggar's Hollow: NW-DR6YG4J2L : Someone, or something, has stolen away many of the Fenwicks' children! Can you find out what happened to them?
Into the Fen Wood: NW-DL89DRG7B : Enter the heart of the forest. Can you discover the secret of the Fen Wood?
The person to whom you were replying said he reports "overely racial, sexual, or political (like extremely aniti-whatever nationality or making fun of someone's religion" (sic) posts as spam, and you don't see how:
...applies?
It seems pretty explicit to me.
Ignoring again, the fact that "off topic" rule, is a rule strictly on the forums and not part of in-game zone chat regulations....
When you place "including but not limited to" after "subject" then it is limited to that category, it is not... limitless types of categories. What isn't limited to off topic language rule, would be something that falls under that category as against the off-topic categorical rule.
Sexist, Racist, Anti nation, whatever comments, fall under other rules in the ToS. You can certainly spam repetitious messages that contain racism/sexism etc. But simply saying something racist or sexist doesn't make it spam.
Like all Terms of Service/privacy texts, they are highly speculative, but spam is simply not something you disagree with. There is no need to report for spam, when it is not spam, when it already violates a different part of the agreement.
Regardless, I promise you, it is being mis-used way more than it is properly being used.
I am not defending their language. I am saying, simply because it is against another rule, or against your personal beliefs, does not make that language ( whatever it is ) "spam"
| Join Date: January 2009 | Computer | Fleet: Broken Wings |
The OP said Cryptic said it was an automated system, so maybe it wasn't these people he/she mentioned, it was the system- it detected something you did and silenced you (though I'm not sure what- you said you didn't talk or break any rule in the EULA at all)
What if you dont tell what's your skin color or nationality?
As for religion...thats done in your privacy not in zone chat .If you dont tell about them no one can know.
I dont remember seeing the exact number anywhere but it pretty much works like this:
So its not any one person who does it directly. There are a certain number of people involved, and almost 100% players.
In addition, it's been confirmed that using the Ignore feature does the same thing. If you're Ignored by X-Number of people, you get silenced for 24 hours. Now how many people have to ignore you in what time frame, we don't know. Theoretically X-Ignore is higher than X-Spam, but we don't know what it is.
IMO, Ignore should be completely separate and we should be able to Ignore someone for any arbitrary reason at all without necessarily penalizing that player for it. There are other functions suitable for reporting abuse, we don't need Ignore for this.
The effect of this rule the way it is makes me, personally, hesitate to Ignore someone just because I don't care to see their yammering in chat. Because I can see where a 24-hour ban affects players' ability to enjoy the game. They can't talk to their fleet mates, they can't participate in private chat, and they can't join team chat. Not being able to chat means that they can't effectively trade, which is the main way to train up a BO in a skill you can't train.
Link: How to PM - Twitter @STOMod_Bluegeek
wtf !!! why can anyone just must u from the whole game just like that !!
i send a ticket but it was deleted within minutes
the newbie doesnt live anymore so atleast i feel better now..
our fleet is huge and get new members daily, so i would like to avoid this in the future with a patch !
Someone can right click my name in chat and choose Report Spam, and I am automatically flagged as a Spammer and can not CHAT for 24 Hours?
Is the server in California? Or the old Soviet Union.
I linked 2 ships into chat and I'm SPAMMING?
Will someone from Cryptic please explain to me why any Pinhead in game can "Silence" someone. DO LTS not have the right to Link Something in Chat?
EXPLAIN
Unfortunately your more likely a victim of in game trolling/bullying rather than because you did anything wrong per se. There are dozens of threads just like this one and unfortunately, to my knowledge, nothing will be done about it as it is what it is and for 24hrs you are going to have to go it solo.
Its wrong, its annoying, but it is a tool that Cryptic created to help prevent people from being abusive. Unfortunately people are abusing this feature in itself. My advice is to shrug it off, enjoy the missions or take the night off and watch a Trek film
:rolleyes:
How is it that the Spam report doesn't go to a GM for Action?
The Player couldn't just ignore me?
We can't kick an AFKer in an STF but anybody who had a bad day can silence other players for 24 hours?
Please explain?
The "Report Spam" function is there to stop goldspammers, if a GM had to check on every one of those, it would be a lot more work for the GMs, and it would take much longer for them to stop the spammers, so it's an automatic function. You can contest a silencing by filing a GM ticket, but it's probably easier to just wait it out.
Don't just report spam other people to get back at them, it'll only result in them reciprocating, and besides, if a GM does look at it, and find that the reporting was malicious, the reporters can get an infraction.
As I said, I linked 2 Boxed Ships in Chat....nothing else.
Guilty until proven innocent?
Kudos Dan, Kudos.
I was using a keybind that types my current target into chat while playing an STF with my fleet mates. I targeted the same thing 'n was immediately silenced.
Can you please help me out here?
I've received chat ban's before and really am careful not to do anything to warrant another. This game ist near as much fun if you cant talk with your friends.
My handle in game is @lake1771 'n I was playing under Tarketh Darkmount@lake1771 at the time. Thank you very much for your assistance in this matter.
Yes i'd been on for a few hours previous to this. There had been no conflict or anything else as far as I was aware of. I did put 'WTB Masterkeys' in zone chat a couple of times but it was few and spaced out over some time.
The ban occurred during an STF run with my fleetmates,
It had to be automatic, though I do believe there are abuses of the report feature going on as well. Namely, those from differing trade , conglomerates, if you will. vying for purchase power in esd and other zone chats.
I.E. Someone is trying to buy masterkeys at bargain, between 1 and 1.2 million for resale on exchange, others mass report this person for spam so that they are muted, then take his place in zone chat looking for key sellers.
I was using Hilbert's space keybind, this makes it so that pressing the 't' key puts your current target into the team chat window.
I was coordinating the attack on the final gate 'n had been all along.
One of the players kept targeting probes, just to rib me really, which was fine, I would flood 'target > gateway' pressing 't' quickly 3 or 4 times. we would 'lol' and continue our decimation of the borg fleet. Apparently 5 times when we switched to the gateway was what did it. I was immediately silenced and furthermore absolutely demoralized. Way to kill the fun, auto ban. We were having a good time 'n there was nothing untoward going on.
Still banned. .. 22.5 hours er so to go.
You have a serious situation brewing with the auto ban system.
There are a number of Fleets actually implementing this right now or planning on doing it in the frenzy over the bug ships re-release.
There are groups of people that have these instant, player controlled banhammers coordinated and planned out in order to maximize their purchasing power in various trade and zone chats.
Its a terrible policy for any mmo, one that I would certainly hope the star trek genre wouldn't be subject to. It is however, undenialbly effective under the right circumstances. and undeniably not working as intended.
This need addressed as soon as possible.
Someones buying keys in zone? ten reports 'n bAm, silenced. no competition.
Its happening more and more.
This is a serious issue that needs addressed.
I posted One time in esd ten minutes ago, WTB Master Keys, 'n was immediately silenced. Just once.
These people should lose their ability to report if you're not going to actually fix the system itself.
Problem solved.
Somehow I think OP was doing a bit more in zone chat besides posting a WTB for a master key.
I had been running stfs 'n chatting with friends for an hour.
Came back into zone. typed One time, WTB Masterkeys, was silenced. that was it.
So maybe it is a knee-jerk reaction to report someone else for making a single post that looks similar, but if gets point across that that is not what the zone chat channel is for, so be it.
The exchange shows the price of keys that players are willing to sell them for and anyone looking to unload keys at a lower price will have already done so by underselling his competitors in the exchange, so calling out for such in chat is pointless.
It is true that the muting function can be abused and does need a more refined process, with perhaps default trade and recruiting channels that are immune to muting, but in many cases it is serving the function it was intended for in Zone chat.