I post one message regarding that MAYBE every 2 hours.
I post it, run a couple of missions, and then post it again in a different zone.
Regardless of whether I deserve to be ignored, my point is that I am being marked as spam & thus I am unable to even PM/eMail my friends, use Fleet/Officer chat for MY fleet, or even send a Fleet email.
THAT is completely unnecessary.
Ok, for the time being at least stop doing that, and see if your situation improves. if it does then at least you can identify what the problem is.
Ok, for the time being at least stop doing that, and see if your situation improves. if it does then at least you can identify what the problem is.
I didn't even do that at all today.
I was in Zone at SFA for approximately 20 minutes.
I haven't even spoken in there for over a week before today because I got so sick of being silenced.
Besides, this doesn't solve the problem that griefers are blocking me from speaking with my friends/fleet since I get silenced within 20 minutes of speaking.
What am I to do? Never speak in any public chat ever again? How do you propose I meet new friends/fleeties, then?
"Join Date: Jun 2012" Says Cryptic's "new" forum system. I've been here since a week before launch, but SOME stuff just didn't carry over through multiple system changes/updates. :rolleyes:
To be clear, I've been chat banned a total of three times;
once in ESD because its ESD
twice from fleetmates hitting the wrong button on mail (one instantly messaged me to tell me the mistake and the other time coincided with me send out mail and not performing any other active prior or after)
the report spam system is clunky and the buttons should not be next to commonly used buttons and the confirmation should be different.
It's highly unlikely you are being harassed by griefers.
1. In order to grief you the way you claim you are being griefed they would have to know when you log onto the game.
2. They would have to be organized enough to monitor your chats 24/7 to be able to petition something you say in chat to get silenced within 20 minutes of speaking.
3. They would have to be organized enough to get sufficient numbers online at the same time to file enough petitions to incur an auto silence.
In order to do all that you would have to know these people personally in game. Like be in the same fleet for example.
It's far more likely that something else is the cause for being auto silenced.
No.
Just...no.
I didn't say it was the same people everytime.
How would I even know that?
What I am getting at is that some people are hitting "Report Spam" by accident (I have a few times), or on purpose because they are either cruel or just plain don't give a ____.
"Join Date: Jun 2012" Says Cryptic's "new" forum system. I've been here since a week before launch, but SOME stuff just didn't carry over through multiple system changes/updates. :rolleyes:
#1, watch out for someone been asking questions on several things, they maybe just baiting for someone to say specific wordings "yellow" seller/websites, or some questions maybe sound so wrong and make you feel that you want to 'correct'.
and all of suddenly you may get banned for "helping someone", these are grief players who found some ways to exploit.
#2. that chat list menu is awful, and it maybe too easy to make mistake to hit "spam report" so close to most "general" chat list.
my opinion, it shouldn't be on that chat list menu with spam or hostile reports, it should be in bug report/file grievance tickets to GM.
other games has "ignore list" so I don't have to be bothered or harassed by annoying players.
anyway, spam report seem very harsh and griefers can exploit when they find someone who is lifetimers.
I think it is those Gm moderators fault for not looking further back in chats to find source of original chat to see if it was "baited" or some griefers maybe enjoying the reporting too much for personal sick entertainment.
It's highly unlikely you are being harassed by griefers.
1. In order to grief you the way you claim you are being griefed they would have to know when you log onto the game.
Fallacious. Totally false. It has been proven with player experimentation that all you need is someone's @handle and that someone doesn't even have to be online.
2. They would have to be organized enough to monitor your chats 24/7 to be able to petition something you say in chat to get silenced within 20 minutes of speaking.
Again, false. All anyone would need to do is remember what time they used the /ignore @sopwithsnipe function and remove then re-apply same time every day.
3. They would have to be organized enough to get sufficient numbers online at the same time to file enough petitions to incur an auto silence.
Totally untrue. The "demerits" one accumulates DO NOT EXPIRE. EVER. The only way they go away is when a mute is applied, at which time they "zero out". 21 is the magic number, again discovered with player experimentation.
In order to do all that you would have to know these people personally in game. Like be in the same fleet for example.
It's far more likely that something else is the cause for being auto silenced.
You are just totally WRONG with all these points. If I wanted to, I could chat ban you right now. And I don't know you from Jack. See that name that comes with every post? Most of the people that created accounts after the PWE/Cryptic merge have the VERY SAME INGAME @HANDLE. And that is ALL one needs to inflict a chat ban on someone. Oh. The really great thing? Cryptic has shared this across all of its games. Banned in one, banned in all three. Champions Online, Star Trek Online, and Neverwinter.
So hey. Just got word of this from over on the NW side of things:
I am glad to say I have news to report! The dev team has begun evaluating it. They are looking for ways to improve the system, and would love to hear suggestions and feedback.
Just a note. This thread focuses on Neverwinter. Please do not link to other game forums. The challenge I'm proposing to you all is to improve the current text chat ban system in Neverwinter, not to rehash debates from previous years and from different games.
Now let's get back to specific ways to make the current chat ban system better! Thanks!!
Apparently, the fix being discussed on the new shiny game's forums is only for them. Not for the rest of Cryptic's games. How about them apples?
So glad to know that you are a dev who has intimate knowledge how the feature works. Oh wait you aren't.
It doesn't take a dev to explore the system, stress-test it to get a pretty good idea on how it works. All it takes is a dummy free account or more.
So far clcmercy has been pretty spot on with how the automated system works. Get it? It's automated. The devs nor GMs do squat in issuing the bans. There is also no way to determine whether or not intentional griefing is involved, because simply ignoring someone is a legit player entitlement and the player doesn't need any special permission nor meet any special conditions to ignore someone. Your bunch of BS proves that you don't have a clue about how it works, even on a basic level.
Yes there is. Every spam report generated identifies who is making the petition to the GM's and the GM's can also check the database to see if someone is repeatedly adding and removing someone from their ignore list. Or are you so gullible that you honestly think they don't keep records so they can do datamining.
Are you so gullible that you think Cryptic actually has someone monitoring report spam files?
I'm telling you this "feature" has been abused since roughly six months after Champions Online launched.....BACK IN 2009. If there -are- GM's poring through these reports, why haven't they found them yet? Three guesses. Because Cryptic has nobody allocated to that function. Cheap game company cutting corners and "unnecessary" salaries.
Also, no. I'm not a dev, but I've been party to PLAYER TESTING of the broken chat system. A concerned group of people that play all three games came together to test just how broken the chat is. I'm giving you straight up facts, discovered through experimentation. It's your choice not to believe me.
Yes there is. Every spam report generated identifies who is making the petition to the GM's and the GM's can also check the database to see if someone is repeatedly adding and removing someone from their ignore list. Or are you so gullible that you honestly think they don't keep records so they can do datamining.
Well the hole in that is quite obvious. You are forgetting /ignore. If enough people add someone to their ignore list in a short time that instigates the silence. The report spam and ignore feateure are linked in this game.
If you report spam they go straight into your ingnore list. This is why I have stopped reporting spam. In WoW, the forum cenosr dislikes the last word in that games name, if you ignore someone they go into a temp ignore list that is wiped every time you log out. If you /ignore someone they go into your ignore list, now it does not matter how many people ignore you it does not indtigate the silencing system. If enough people report spam it does.
They need to rebuild the system to work like it does in WoW. If I ignore someone it is for a personal reason, as it would be for others, and that should not instigate an account silence.
Yes there is. Every spam report generated identifies who is making the petition to the GM's and the GM's can also check the database to see if someone is repeatedly adding and removing someone from their ignore list. Or are you so gullible that you honestly think they don't keep records so they can do datamining.
You misunderstand me. If someone were to use ignore on a singular basis without spamming it and if that single ignore was the very final one needed to activate the chat ban, there would be no way to tell if the person who made the ignore did it with the intention to grief or for a legitimate reason. If the chat ban was activated due to a cumulative build-up of ignores from various unique handles, there would also be no way to tell if griefing was involved or not.
When you think about it, who would be stupid enough to do it on their main account anyway? There's no limit in the number of free accounts one can make for that sole purpose.
I have a simpler solution. Just do away with it completely. If you don't want to receive someone's messages you can simply "ignore" them. That's all the control that's needed. The idea of giving players such control over other players is ludicrous and invites the exact sort of abuse that the system is now getting. There are plenty of MMO's out there that have no such system. You're option is "ignore" and that's option enough.
i couldn't agree more i have never seen an mmo in my 12 years playing with such a system no player should ever have such controlle banns are strictly for staff to dish out not the player base god cryptic how lazy can you be get rid of this system before it cause more problems
i couldn't agree more i have never seen an mmo in my 12 years playing with such a system no player should ever have such controlle banns are strictly for staff to dish out not the player base god cryptic how lazy can you be get rid of this system before it cause more problems
Sounds good to me!
That's a really good point: Why do players have ANY control over "Silencing" someone in the first place?
I can't believe it would be that much trouble to just have ONE GM available at any given time that can take proper action when contacted specifically about ACTUAL spam problems.
TWO people; That's all it would take.
I say this because the game is often down overnight or in the morning for 2-4 hours, and I'm sure there's probably another couple of hours where the servers are usually having a really low amount of players on that are probably too busy actually PLAYING the game to bother a GM anyway.
Not to mention those rare occasions when the game goes down for SIX hours; which I'm sure still happens more often than anyone would hope .
It's not that expensive.
I, for one, would LOVE to get paid for making the game better.
So, it shouldn't be too difficult to find someone willing to do the job so players aren't silencing each other via griefing or just unknowingly being the straw that broke the camel's back.
RECAP: Assign 2 GM's to be at the ready for 9 hours each (with an hour lunch within that time, of course) specifically for handling Spam reports AS they happen.
OR at least don't "Silence" players from contacting their friends or using their 'Fleet' channel or the channels they 'own'; That's completely unnecessary since 'friends' can remove you from their list if you are a problem for them, and fleets can kick you out.
Either of these would solve some MAJOR problems with this entire "Silencing" mess, and the latter of the two is FREE.
"Join Date: Jun 2012" Says Cryptic's "new" forum system. I've been here since a week before launch, but SOME stuff just didn't carry over through multiple system changes/updates. :rolleyes:
Earlier this week I complained about being silenced by players at ESD for no reason. I wrote an email to their "support."
Days later I received a response, where they completely disregarding the abuse, didn't bother to read the email and blamed me for policy spam abuse.
A+ Customer Support
Quite frankly, they just don't care. All that matters to them is the money, every penny they can find in a gutter and if implementing a cheap system that is easily abused means they don't have to hire more support staff, then so much the better.
I mean who cares how many customers you get to quit the game for sheer lack of incompetence... you already have their money right? It isn't like they are going to pay more in the future or anything, loyal customers are a myth. We'll just get the next sucker that comes along.
This is why I have yet to ever find an MMO that I would subscribe to, because frankly they all suck right now for customer support.
Comments
Ok, for the time being at least stop doing that, and see if your situation improves. if it does then at least you can identify what the problem is.
I didn't even do that at all today.
I was in Zone at SFA for approximately 20 minutes.
I haven't even spoken in there for over a week before today because I got so sick of being silenced.
Besides, this doesn't solve the problem that griefers are blocking me from speaking with my friends/fleet since I get silenced within 20 minutes of speaking.
What am I to do? Never speak in any public chat ever again? How do you propose I meet new friends/fleeties, then?
Every single fleet recruitment message gets me to mark as spam. Some people post every couple of minutes. Its annoying.
once in ESD because its ESD
twice from fleetmates hitting the wrong button on mail (one instantly messaged me to tell me the mistake and the other time coincided with me send out mail and not performing any other active prior or after)
the report spam system is clunky and the buttons should not be next to commonly used buttons and the confirmation should be different.
No.
Just...no.
I didn't say it was the same people everytime.
How would I even know that?
What I am getting at is that some people are hitting "Report Spam" by accident (I have a few times), or on purpose because they are either cruel or just plain don't give a ____.
#1, watch out for someone been asking questions on several things, they maybe just baiting for someone to say specific wordings "yellow" seller/websites, or some questions maybe sound so wrong and make you feel that you want to 'correct'.
and all of suddenly you may get banned for "helping someone", these are grief players who found some ways to exploit.
#2. that chat list menu is awful, and it maybe too easy to make mistake to hit "spam report" so close to most "general" chat list.
my opinion, it shouldn't be on that chat list menu with spam or hostile reports, it should be in bug report/file grievance tickets to GM.
other games has "ignore list" so I don't have to be bothered or harassed by annoying players.
anyway, spam report seem very harsh and griefers can exploit when they find someone who is lifetimers.
I think it is those Gm moderators fault for not looking further back in chats to find source of original chat to see if it was "baited" or some griefers maybe enjoying the reporting too much for personal sick entertainment.
Fallacious. Totally false. It has been proven with player experimentation that all you need is someone's @handle and that someone doesn't even have to be online.
Again, false. All anyone would need to do is remember what time they used the /ignore @sopwithsnipe function and remove then re-apply same time every day.
Totally untrue. The "demerits" one accumulates DO NOT EXPIRE. EVER. The only way they go away is when a mute is applied, at which time they "zero out". 21 is the magic number, again discovered with player experimentation.
You are just totally WRONG with all these points. If I wanted to, I could chat ban you right now. And I don't know you from Jack. See that name that comes with every post? Most of the people that created accounts after the PWE/Cryptic merge have the VERY SAME INGAME @HANDLE. And that is ALL one needs to inflict a chat ban on someone. Oh. The really great thing? Cryptic has shared this across all of its games. Banned in one, banned in all three. Champions Online, Star Trek Online, and Neverwinter.
Occam's Razor makes the cutting clean.
http://nw-forum.perfectworld.com/showthread.php?326012-Player-Challenge-Make-the-Neverwinter-Chat-Ban-System-Better
Better late than never I suppose.
Mine Trap Supporter
Apparently, the fix being discussed on the new shiny game's forums is only for them. Not for the rest of Cryptic's games. How about them apples?
Occam's Razor makes the cutting clean.
It doesn't take a dev to explore the system, stress-test it to get a pretty good idea on how it works. All it takes is a dummy free account or more.
So far clcmercy has been pretty spot on with how the automated system works. Get it? It's automated. The devs nor GMs do squat in issuing the bans. There is also no way to determine whether or not intentional griefing is involved, because simply ignoring someone is a legit player entitlement and the player doesn't need any special permission nor meet any special conditions to ignore someone. Your bunch of BS proves that you don't have a clue about how it works, even on a basic level.
Are you so gullible that you think Cryptic actually has someone monitoring report spam files?
I'm telling you this "feature" has been abused since roughly six months after Champions Online launched.....BACK IN 2009. If there -are- GM's poring through these reports, why haven't they found them yet? Three guesses. Because Cryptic has nobody allocated to that function. Cheap game company cutting corners and "unnecessary" salaries.
Also, no. I'm not a dev, but I've been party to PLAYER TESTING of the broken chat system. A concerned group of people that play all three games came together to test just how broken the chat is. I'm giving you straight up facts, discovered through experimentation. It's your choice not to believe me.
Occam's Razor makes the cutting clean.
Well the hole in that is quite obvious. You are forgetting /ignore. If enough people add someone to their ignore list in a short time that instigates the silence. The report spam and ignore feateure are linked in this game.
If you report spam they go straight into your ingnore list. This is why I have stopped reporting spam. In WoW, the forum cenosr dislikes the last word in that games name, if you ignore someone they go into a temp ignore list that is wiped every time you log out. If you /ignore someone they go into your ignore list, now it does not matter how many people ignore you it does not indtigate the silencing system. If enough people report spam it does.
They need to rebuild the system to work like it does in WoW. If I ignore someone it is for a personal reason, as it would be for others, and that should not instigate an account silence.
You misunderstand me. If someone were to use ignore on a singular basis without spamming it and if that single ignore was the very final one needed to activate the chat ban, there would be no way to tell if the person who made the ignore did it with the intention to grief or for a legitimate reason. If the chat ban was activated due to a cumulative build-up of ignores from various unique handles, there would also be no way to tell if griefing was involved or not.
When you think about it, who would be stupid enough to do it on their main account anyway? There's no limit in the number of free accounts one can make for that sole purpose.
i couldn't agree more i have never seen an mmo in my 12 years playing with such a system no player should ever have such controlle banns are strictly for staff to dish out not the player base god cryptic how lazy can you be get rid of this system before it cause more problems
Sounds good to me!
That's a really good point: Why do players have ANY control over "Silencing" someone in the first place?
I can't believe it would be that much trouble to just have ONE GM available at any given time that can take proper action when contacted specifically about ACTUAL spam problems.
TWO people; That's all it would take.
I say this because the game is often down overnight or in the morning for 2-4 hours, and I'm sure there's probably another couple of hours where the servers are usually having a really low amount of players on that are probably too busy actually PLAYING the game to bother a GM anyway.
Not to mention those rare occasions when the game goes down for SIX hours; which I'm sure still happens more often than anyone would hope .
It's not that expensive.
I, for one, would LOVE to get paid for making the game better.
So, it shouldn't be too difficult to find someone willing to do the job so players aren't silencing each other via griefing or just unknowingly being the straw that broke the camel's back.
RECAP: Assign 2 GM's to be at the ready for 9 hours each (with an hour lunch within that time, of course) specifically for handling Spam reports AS they happen.
OR at least don't "Silence" players from contacting their friends or using their 'Fleet' channel or the channels they 'own'; That's completely unnecessary since 'friends' can remove you from their list if you are a problem for them, and fleets can kick you out.
Either of these would solve some MAJOR problems with this entire "Silencing" mess, and the latter of the two is FREE.
This is why I have yet to ever find an MMO that I would subscribe to, because frankly they all suck right now for customer support.
Praetor of the -RTS- Romulan Tal Shiar fleet!