Why not just create channels for the activities that the self-appointed zonechat police regard as spam (trade and LFG/LFM)? Too much work / cost compared to an automated process like this chat ban? Really lazy development and a very poor approach to customer service, in my opinion, two things that hurt this game's long-term prospects.
STO is doing fine with both the same chat system and lack of support. Support costs money. That's all they care about and they don't think lack of support is costing them money.
EDITED TO ADD: people who report spam are not 'self-appointed' - they are using the chat facilities to report spam, as the designers intended with the report Spam option.
This happens on one of my members. really... i can't help but laughed hard on what happened to him. He entered the same text consecutively by accident & got himself banned 24hrs from chat. Not just the channel he entered the text but on every bloody channel (party, whisper, guild, wadever)...
The banning system is pretty good IMO but, it's best that the ban to activate on the channel that the person spam at... not whole channel.
Some people are abusing this on Dragon. I got reported and chat banned cos I typed a single line "LF RP Guild".
One. Single. Line.
The social tab has a guild listing where you can find potentially interesting guilds to join. (Not saying that asking in Zone chat was inappropriate, just pointing out an alternative to it).
If you only typed out a single line then this is deliberate griefing.
Report it - there is a chance in a case this obvious that Cryptic might actually check up and do something to the perpetrators.
Unfortunately even if you type a single line, and then complain, people in the community say you're lying and must have been spamming. Look in the thread. Those same exact people also said of anyone so much as links an item for sale in zone they will report them because they "don't want to see trading in zone"
Do what you want, you can really ruin people's gaming experience because there's a vocal minority who really love their report spam button. There's also no consequences for reporting someone that did nothing wrong.
PW also has way to many tickets, if you submit one, yours gets deleted or they give you a sugar coated response to keep you quiet days after the ban expires. .
The system is broken. Search this forum for chat bans, people post all kinds of evidence of abuse. Then you get the SAME people in those threads calling the evidence false.
"stop spamming hehehehehe"
"enjoy your ban hehehehehe"
"working as intended hehehehehe"
Honestly these type of people get off on other players suffering. Read the threads.
STO is doing fine with both the same chat system and lack of support. Support costs money. That's all they care about and they don't think lack of support is costing them money.
EDITED TO ADD: people who report spam are not 'self-appointed' - they are using the chat facilities to report spam, as the designers intended with the report Spam option.
It's funny that you say STO Is fine. I suggest you go search their forums for "chat ban." I have several links that I could post for you, but I'm not*at my computer.
Come back with your findings. It's anything but "fine"
Support costs money, but also pulls a profit. This has been covered in the thread, no reason to teach another business class just to get flamed by people that don't understand. However for reference, look up Amazon's business structure, their profit margins, and their core competencies that support their insanely low profit margins.
I have also searched a lot and have yet to find an official response that this abuse is "working as intended" the threads go completely ignored. However, it makes me question these "working as intended" kids when a Cm posts in the thread that they will look into it. Why look into it or post anything of the sort, if it's working as intended?
I have complete faith in PW to fix this before their "official" release. The other games that face these issues were very niche. This is also niche, but to a broader scale with a lot more coverage and people watching.
Auctions is down (for 4 days again obviously), posted couple "WTB" messages with ~2 minutes interval - BAM! - 24 hours chat ban. Minus 12k GS cleric in the game.
System doesn't work because people are stupid. And the game is borken to no extent.
Well, I'll just quote something said in another thread: "The people have spoken that this is considered spam to them and is unacceptable."
Well 10x more people have spoken and said this system is unacceptable.. not just in this game either.
The bottom line is blocking /whisper and /guild is completely dumb. Now your upsetting other guild members because they think you are ignoring them. Or preventing guild events because members can't even communicate.
I've been playing games since MUDs over my 300bps modem and this is the single dumbest thing I've ever seen a company do.
Why have /ignore at all then? /ignore seems to work fine in all those big box successful MMO's...
/doublefacepalm
I have zero confidence in Cryptic/PWE's ability to implement and manage a successful MMO at this point. Absolutely zero.
This was nothing but a quick cash grab for them. Like Diablo 3, 90% of the people will be gone from this game by the end of the year.
It's funny that you say STO Is fine. I suggest you go search their forums for "chat ban." I have several links that I could post for you, but I'm not*at my computer.
Come back with your findings. It's anything but "fine"
Support costs money, but also pulls a profit. This has been covered in the thread, no reason to teach another business class just to get flamed by people that don't understand. However for reference, look up Amazon's business structure, their profit margins, and their core competencies that support their insanely low profit margins.
I have also searched a lot and have yet to find an official response that this abuse is "working as intended" the threads go completely ignored. However, it makes me question these "working as intended" kids when a Cm posts in the thread that they will look into it. Why look into it or post anything of the sort, if it's working as intended?
I have complete faith in PW to fix this before their "official" release. The other games that face these issues were very niche. This is also niche, but to a broader scale with a lot more coverage and people watching.
I know right.. Anyone that says STO is doing fine instantly loses any credibility with me and is henceforth summarily ignored.
It's obvious there are enough spoiled children with mommy's credit card to keep games like this from Cyptic/PWE afloat. It will be funny though when Cryptic/PWE release their next game... I don't think this many people will be fooled again. I know I won't be.
Unless its broken you did something to HAMSTER 20 people off. People want to enjoy the game and they don't want to be irritated, whether it be with your laundry list of things to sell in Zone, your irritating cryptic Game Boy abbreviations or whatever it might be.
Take it as a hint to cut your chatter in zone down to a minimum. Maybe there are people who have seen your name filling their screen over the last few weeks. Maybe people are sending in a silence request on anyone whos name looks familiar. Take it as a hint that your annoying people and keep your broadcasting to a minimum.
All I know is that you can't even have the Zone on your screen if you want to communicate with anyone due to the never ending stream of garbage that comes through.. trying to whisper or communicate with anyone is impossible, unless you completely get rid of the zone channel. I don't think it was designed to be like that.. where everyone needs to get rid of it, just so it can accomodate your laundry list of items to sell.
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coolarsonistMember, Neverwinter Beta Users, Neverwinter Guardian UsersPosts: 24Arc User
edited May 2013
Anyone who protects this system is simply put an idiot. I've been chat blocked for asking one question. They need to either change it to only blocked in zone or get rid of this system completely.
Anyone who protects this system is simply put an idiot. I've been chat blocked for asking one question. They need to either change it to only blocked in zone or get rid of this system completely.
Anyone who protects this system is simply put an idiot. I've been chat blocked for asking one question. They need to either change it to only blocked in zone or get rid of this system completely.
No its not broken. It means shut the hell up and think before you broadcast something in the zone. I've asked some important questions in zone in the last day and not only have I not been silenced, I also recieved an answer which helped me, and the people who answered weren't silenced either. Take it as a clue to think before you speak and seriously consider just not saying anything if its not going to be something appropriate. If you think its broken then its clue to simply stop speaking into the Zone. Your like a deaf person talking into a microphone and 1000's of people are trying to give you the hint to stop talking.
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wildswannMember, Neverwinter Beta Users, Neverwinter Guardian UsersPosts: 0Arc User
edited May 2013
The spam in zone chat in Enclave is insane no-one can ask a question or have a chance to read anything at all.. it scrolls so fast.. it's like gold sellers post 12 times in a row and so everyone else has to post 3 times in a row every 5 secs with CAPS ***'s !!!!!! and numerous other stuff. Trade channel would be great but half the ppl wouldn't use it so I'd rather they kept this system than did nothing.
No its not broken. It means shut the hell up and think before you broadcast something in the zone. I've asked some important questions in zone in the last day and not only have I not been silenced, I also recieved an answer which helped me, and the people who answered weren't silenced either. Take it as a clue to think before you speak and seriously consider just not saying anything if its not going to be something appropriate. If you think its broken then its clue to simply stop speaking into the Zone. Your like a deaf person talking into a microphone and 1000's of people are trying to give you the hint to stop talking.
I wish the forums had a similar function so we could block ignorance like this for 24hs a pop.
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bpphantomMember, Neverwinter Beta Users, Neverwinter Guardian UsersPosts: 0Arc User
edited May 2013
Ah zone chat. I had that enabled once.
- bpphantom
Grace, Tiefling Devoted Cleric
"Do what you can, with what you have, where you are. Then leave the rest to Batman."
Unless its broken you did something to HAMSTER 20 people off. People want to enjoy the game and they don't want to be irritated, whether it be with your laundry list of things to sell in Zone, your irritating cryptic Game Boy abbreviations or whatever it might be.
Take it as a hint to cut your chatter in zone down to a minimum. Maybe there are people who have seen your name filling their screen over the last few weeks. Maybe people are sending in a silence request on anyone whos name looks familiar. Take it as a hint that your annoying people and keep your broadcasting to a minimum.
All I know is that you can't even have the Zone on your screen if you want to communicate with anyone due to the never ending stream of garbage that comes through.. trying to whisper or communicate with anyone is impossible, unless you completely get rid of the zone channel. I don't think it was designed to be like that.. where everyone needs to get rid of it, just so it can accomodate your laundry list of items to sell.
This is an MMO, every single MMO's main city's zone chat is filled with spam. Most use real solutions like rate limiters.
You're telling people not to use zone chat for trading, but there's no auction house right now and even before that, how would they sell items for gold?
Here's a solution for your zone spam problem: Create a simple tab just for tells, party chat, guild chat, and any other chat that isn't zone. Then when you're in the main city open that.
The gripe I have isn't with a zone chat ban, it's with an entire chat ban for 24 hours. I will make that clear again.
Take it as a hint to cut your chatter in zone down to a minimum. Maybe there are people who have seen your name filling their screen over the last few weeks. Maybe people are sending in a silence request on anyone whos name looks familiar. Take it as a hint that your annoying people and keep your broadcasting to a minimum.
If someone is annoying someone, why use report spam? There's an ignore function that works well. People use report spam because it exists with no repercussions for a report on someone doing nothing wrong.
Also you're telling people to keep chatter down in zone???? This is an MMO, not a single player game.
This is an MMO, every single MMO's main city's zone chat is filled with spam. Most use real solutions like rate limiters.
You're telling people not to use zone chat for trading, but there's no auction house right now and even before that, how would they sell items for gold?
Here's a solution for your zone spam problem: Create a simple tab just for tells, party chat, guild chat, and any other chat that isn't zone. Then when you're in the main city open that.
The gripe I have isn't with a zone chat ban, it's with an entire chat ban for 24 hours. I will make that clear again.
You've commonly posted that people who disagree aren't understanding the issue. The part of the issue you are not understanding is that if they make the ban something spammers don't care about, like simply a zone silence, they will just keep spamming. Make it something spammers do care about and they either stop spamming, or they keep getting silenced.
What needs to happen is this - they need to make an actual auction house that is its own zone. You walk into the auction house, auction spam is what you expect. You leave the auction house, and there should not be any auction spam whatsoever. Everyone who actually wants to see auction spam will be in the separate auction house zone. -fixed.
Comments
STO is doing fine with both the same chat system and lack of support. Support costs money. That's all they care about and they don't think lack of support is costing them money.
EDITED TO ADD: people who report spam are not 'self-appointed' - they are using the chat facilities to report spam, as the designers intended with the report Spam option.
The banning system is pretty good IMO but, it's best that the ban to activate on the channel that the person spam at... not whole channel.
Cryptic take notes you might learn something from these guys >_>
Nepht and Dr Deflecto on primus
One. Single. Line.
The social tab has a guild listing where you can find potentially interesting guilds to join. (Not saying that asking in Zone chat was inappropriate, just pointing out an alternative to it).
If you only typed out a single line then this is deliberate griefing.
Report it - there is a chance in a case this obvious that Cryptic might actually check up and do something to the perpetrators.
No point. GMs are probably swarmed with tickets, and Cryptic replied earlier in the thread that they'll look into it.
Well, I'll just quote something said in another thread: "The people have spoken that this is considered spam to them and is unacceptable."
Unfortunately even if you type a single line, and then complain, people in the community say you're lying and must have been spamming. Look in the thread. Those same exact people also said of anyone so much as links an item for sale in zone they will report them because they "don't want to see trading in zone"
Do what you want, you can really ruin people's gaming experience because there's a vocal minority who really love their report spam button. There's also no consequences for reporting someone that did nothing wrong.
PW also has way to many tickets, if you submit one, yours gets deleted or they give you a sugar coated response to keep you quiet days after the ban expires. .
The system is broken. Search this forum for chat bans, people post all kinds of evidence of abuse. Then you get the SAME people in those threads calling the evidence false.
"stop spamming hehehehehe"
"enjoy your ban hehehehehe"
"working as intended hehehehehe"
Honestly these type of people get off on other players suffering. Read the threads.
It's funny that you say STO Is fine. I suggest you go search their forums for "chat ban." I have several links that I could post for you, but I'm not*at my computer.
Come back with your findings. It's anything but "fine"
Support costs money, but also pulls a profit. This has been covered in the thread, no reason to teach another business class just to get flamed by people that don't understand. However for reference, look up Amazon's business structure, their profit margins, and their core competencies that support their insanely low profit margins.
I have also searched a lot and have yet to find an official response that this abuse is "working as intended" the threads go completely ignored. However, it makes me question these "working as intended" kids when a Cm posts in the thread that they will look into it. Why look into it or post anything of the sort, if it's working as intended?
I have complete faith in PW to fix this before their "official" release. The other games that face these issues were very niche. This is also niche, but to a broader scale with a lot more coverage and people watching.
System doesn't work because people are stupid. And the game is borken to no extent.
P.S. Can't wait for Rift.
Well 10x more people have spoken and said this system is unacceptable.. not just in this game either.
The bottom line is blocking /whisper and /guild is completely dumb. Now your upsetting other guild members because they think you are ignoring them. Or preventing guild events because members can't even communicate.
I've been playing games since MUDs over my 300bps modem and this is the single dumbest thing I've ever seen a company do.
Why have /ignore at all then? /ignore seems to work fine in all those big box successful MMO's...
/doublefacepalm
I have zero confidence in Cryptic/PWE's ability to implement and manage a successful MMO at this point. Absolutely zero.
This was nothing but a quick cash grab for them. Like Diablo 3, 90% of the people will be gone from this game by the end of the year.
I know right.. Anyone that says STO is doing fine instantly loses any credibility with me and is henceforth summarily ignored.
It's obvious there are enough spoiled children with mommy's credit card to keep games like this from Cyptic/PWE afloat. It will be funny though when Cryptic/PWE release their next game... I don't think this many people will be fooled again. I know I won't be.
I myself plan to not say a word until AH is back up.
I expect this same response a lot in the coming days.
The Spam Sheriffs are going to have a field day with the AH being down but at least it creates awareness for the issue.
lol i didn't even typed anything in any of the chats
come on sort it out
Take it as a hint to cut your chatter in zone down to a minimum. Maybe there are people who have seen your name filling their screen over the last few weeks. Maybe people are sending in a silence request on anyone whos name looks familiar. Take it as a hint that your annoying people and keep your broadcasting to a minimum.
All I know is that you can't even have the Zone on your screen if you want to communicate with anyone due to the never ending stream of garbage that comes through.. trying to whisper or communicate with anyone is impossible, unless you completely get rid of the zone channel. I don't think it was designed to be like that.. where everyone needs to get rid of it, just so it can accomodate your laundry list of items to sell.
^ This.
/10char
No its not broken. It means shut the hell up and think before you broadcast something in the zone. I've asked some important questions in zone in the last day and not only have I not been silenced, I also recieved an answer which helped me, and the people who answered weren't silenced either. Take it as a clue to think before you speak and seriously consider just not saying anything if its not going to be something appropriate. If you think its broken then its clue to simply stop speaking into the Zone. Your like a deaf person talking into a microphone and 1000's of people are trying to give you the hint to stop talking.
I wish the forums had a similar function so we could block ignorance like this for 24hs a pop.
Grace, Tiefling Devoted Cleric
"Do what you can, with what you have, where you are. Then leave the rest to Batman."
This is an MMO, every single MMO's main city's zone chat is filled with spam. Most use real solutions like rate limiters.
You're telling people not to use zone chat for trading, but there's no auction house right now and even before that, how would they sell items for gold?
Here's a solution for your zone spam problem: Create a simple tab just for tells, party chat, guild chat, and any other chat that isn't zone. Then when you're in the main city open that.
The gripe I have isn't with a zone chat ban, it's with an entire chat ban for 24 hours. I will make that clear again.
If someone is annoying someone, why use report spam? There's an ignore function that works well. People use report spam because it exists with no repercussions for a report on someone doing nothing wrong.
Also you're telling people to keep chatter down in zone???? This is an MMO, not a single player game.
Yup this has happened often, I wonder how many people that have left and havent played in weeks are chat banned just now
Nepht and Dr Deflecto on primus
You've commonly posted that people who disagree aren't understanding the issue. The part of the issue you are not understanding is that if they make the ban something spammers don't care about, like simply a zone silence, they will just keep spamming. Make it something spammers do care about and they either stop spamming, or they keep getting silenced.
What needs to happen is this - they need to make an actual auction house that is its own zone. You walk into the auction house, auction spam is what you expect. You leave the auction house, and there should not be any auction spam whatsoever. Everyone who actually wants to see auction spam will be in the separate auction house zone. -fixed.