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Forums > Home› Neverwinter Discussion › General Discussion (Xbox One)

Neverwinter Xbox One Scheduled Maintenance 8/4 at 7am PDT

strumslingerstrumslinger Member, NW_CrypticDev, Cryptic Developer Posts: 1,724 Cryptic Developer
edited August 2015 in General Discussion (Xbox One)
Update 2:13pm PDT: We're back!

Update 1:13pm PDT: Extending maintenance to 3pm PDT. *summons dragon to protect us*

Update 11:08am PDT: Microsoft is continuing to look at this issue. Updated ETA is 12pm PDT.

Update 9:43am PDT: We're still working with Microsoft on fixing these issues.

Update 8:36am PDT: Due to some issues Microsoft is having, we need to extend maintenance till 10am.

It's time for our weekly maintenance tomorrow 8/4 at 7am PDT for roughly 1.5 hours. It will just be a shard reset.


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Post edited by strumslinger on
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Comments

  • UnknownUnknown
    This content has been removed.
  • chaoticnippleschaoticnipples Member Posts: 2 Arc User
    What's unable to retrieve security token on never winter mean
  • chaoticnippleschaoticnipples Member Posts: 2 Arc User
    I keep getting that message
  • robdog707robdog707 Member Posts: 2 Arc User
    I cannot download the update... :/
    Just says "there was a problem with the update"
    Grrr..
  • tgsmoothtgsmooth Member Posts: 52 Arc User
    Same here, cannot download update right now, checked connection....all good. Still unable to update. Tried power cycling and clearing the cache, checked network again, all good, but still cannot update right now, is this going on for everyone?
  • brimfulbrimful Member Posts: 5 Arc User
    Security Token issue here
  • docstew75docstew75 Member Posts: 5 Arc User
    It appears to be for everyone. Funny that it's happening now, since 7AM PDT is about 4 hours from now.

    Note to Perfect World: If your going to have SCHEDULED maintenance, keep to your announced SCHEDULE. Also, you probably shouldn't schedule it during a timed event (cough, Protector's Jubilee, cough) since players are trying to get rewards and will feel like you are cheating them.

    Just a piece of advice...
  • wjm1313wjm1313 Member Posts: 3 New User
    Same here - unable to update. Also tried power cycling - network good. This can't be related to the weekly reset since it wasn't scheduled until 7am PDT.
  • robdog707robdog707 Member Posts: 2 Arc User
    Yup yup.. I can't play very much and now I'm missing out on the timed event that I'm actually killing it on. Blarggg!
  • armadeonxarmadeonx Member Posts: 4,952 Arc User
    I'm guessing we won't be able to update until after their maintenance. Speaking as someone who works in IT I am shocked at how terrible Cryptic are at working to schedule, notifying end-users and I'm not even going to mention the lack of mirrored servers to reduce downtime...
    Please Do Not Feed The Trolls

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  • armadeonxarmadeonx Member Posts: 4,952 Arc User
    I've logged a ticket as they probably don't check the forums outside office hours....
    Please Do Not Feed The Trolls

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  • armadeonxarmadeonx Member Posts: 4,952 Arc User
    They probably registered the update with xbox then turned off their servers - nubs
    Please Do Not Feed The Trolls

    Xael De Armadeon: DC
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    Lucius De Armadeon: BD


    Member of Casual Dailies - XBox
  • bleedinblue755bleedinblue755 Member Posts: 177 Arc User
    Well at least I'm not the only one I restarted my xbox a couple times thinking it was me lol guess we won't be playing anytime soon since it's what 4am there
    Rise from the Ashes guild leader
  • razalkunnrazalkunn Member Posts: 81 Arc User
    Hmmm. Well its not just me cool.
  • patsfirepatsfire Member Posts: 833 Arc User
    Update fail, can't get on :(
  • UnknownUnknown
    This content has been removed.
  • jaxeztankjaxeztank Member Posts: 4 New User
    its been 2.5 hours now and still cant update. -.-
  • mudchampmudchamp Member Posts: 15 Arc User
    Should b sum type of heads up on this stuff so a player can make better preparations..my opinion...
  • fluffyr00fluffyr00 Member Posts: 53 Arc User
    Surely there shouldnt have been an update if it was only a reset??!!
    "Patching the patch that patched the patch"
  • patsfirepatsfire Member Posts: 833 Arc User
    Well, to be fair, an update had to be done to bring back the Nine Hells Lockbox
  • mudchampmudchamp Member Posts: 15 Arc User
    Yes but during an event? Did i mis sumthing??
  • razalkunnrazalkunn Member Posts: 81 Arc User
    I guess those are cool then?
  • patsfirepatsfire Member Posts: 833 Arc User
    I think its funny how many people spent so much money/ad/gold to buy the Nine Hells because Cryptic said they were going away lol. All of a sudden, they're back, and those people are probably kicking themselves.
  • kestrelhawkerkestrelhawker Member Posts: 103 Arc User
    I was prompted to download an update this morning .
    why the patch if its just a server reset ?
  • razalkunnrazalkunn Member Posts: 81 Arc User
    Yeah i checked em out they look cool.
  • brevelleb123brevelleb123 Member Posts: 4 Arc User
    Something is wrong it wont update
  • patsfirepatsfire Member Posts: 833 Arc User
    They are SURPRISING us all with......MOD 6!!

    yea maybe not
  • mudchampmudchamp Member Posts: 15 Arc User
    Haaa!! I wish patsfire!!
  • patsfirepatsfire Member Posts: 833 Arc User
    Finally got done re-installing.....STILL BROKEN!
  • gamerfreak3110gamerfreak3110 Member Posts: 1 Arc User
    they are adding nine hells lockboxs and other areas of the map and new events
This discussion has been closed.