Neverwinter Xbox One Scheduled Maintenance 8/4 at 7am PDT

strumslinger

Update 2:13pm PDT: We're back!

Update 1:13pm PDT: Extending maintenance to 3pm PDT. *summons dragon to protect us*

Update 11:08am PDT: Microsoft is continuing to look at this issue. Updated ETA is 12pm PDT.

Update 9:43am PDT: We're still working with Microsoft on fixing these issues.

Update 8:36am PDT: Due to some issues Microsoft is having, we need to extend maintenance till 10am.

It's time for our weekly maintenance tomorrow 8/4 at 7am PDT for roughly 1.5 hours. It will just be a shard reset.

chaoticnipples

What's unable to retrieve security token on never winter mean

chaoticnipples

I keep getting that message

robdog707

I cannot download the update...
Just says "there was a problem with the update"
Grrr..

tgsmooth

Same here, cannot download update right now, checked connection....all good. Still unable to update. Tried power cycling and clearing the cache, checked network again, all good, but still cannot update right now, is this going on for everyone?

brimful

Security Token issue here

docstew75

It appears to be for everyone. Funny that it's happening now, since 7AM PDT is about 4 hours from now.

Note to Perfect World: If your going to have SCHEDULED maintenance, keep to your announced SCHEDULE. Also, you probably shouldn't schedule it during a timed event (cough, Protector's Jubilee, cough) since players are trying to get rewards and will feel like you are cheating them.

Just a piece of advice...

wjm1313

Same here - unable to update. Also tried power cycling - network good. This can't be related to the weekly reset since it wasn't scheduled until 7am PDT.

robdog707

Yup yup.. I can't play very much and now I'm missing out on the timed event that I'm actually killing it on. Blarggg!

armadeonx

I'm guessing we won't be able to update until after their maintenance. Speaking as someone who works in IT I am shocked at how terrible Cryptic are at working to schedule, notifying end-users and I'm not even going to mention the lack of mirrored servers to reduce downtime...

armadeonx

I've logged a ticket as they probably don't check the forums outside office hours....

armadeonx

They probably registered the update with xbox then turned off their servers - nubs

bleedinblue755

Well at least I'm not the only one I restarted my xbox a couple times thinking it was me lol guess we won't be playing anytime soon since it's what 4am there

razalkunn

Hmmm. Well its not just me cool.

patsfire

Update fail, can't get on

jaxeztank

its been 2.5 hours now and still cant update. -.-

mudchamp

Should b sum type of heads up on this stuff so a player can make better preparations..my opinion...

fluffyr00

Surely there shouldnt have been an update if it was only a reset??!!

patsfire

Well, to be fair, an update had to be done to bring back the Nine Hells Lockbox

mudchamp

Yes but during an event? Did i mis sumthing??

razalkunn

I guess those are cool then?

patsfire

I think its funny how many people spent so much money/ad/gold to buy the Nine Hells because Cryptic said they were going away lol. All of a sudden, they're back, and those people are probably kicking themselves.

kestrelhawker

I was prompted to download an update this morning .
why the patch if its just a server reset ?

razalkunn

Yeah i checked em out they look cool.

brevelleb123

Something is wrong it wont update

patsfire

They are SURPRISING us all with......MOD 6!!

yea maybe not

mudchamp

Haaa!! I wish patsfire!!

patsfire

Finally got done re-installing.....STILL BROKEN!

gamerfreak3110

they are adding nine hells lockboxs and other areas of the map and new events