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Official Feedback Thread: Black Ice Shaping Profession

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  • ctf4voidctf4void Member Posts: 187 Arc User
    edited March 2014
    Type: Bug

    I already posted in the preview bug section, but to shine a bit more light on this serious issue, I will mention it here as well:

    The task 'Mass process Raw Black Ice' has gone missing and I cannot make any more black ice.

    Currently I have 8 black ice smiths, all my nine profession slots are open, I have 1675 raw black ice. I have no profession filter checkbox checked (hide tasks with unmet requirements, hide higher level tasks).

    The only cause for this bug I can think of, is that Neverwinter didn't like that I spent several hundreds of thousand AD to speed up black ice shaping tasks to get more chillwrights, to upgrade them, and to shape raw black ice.
  • kreatyvekreatyve Member, Neverwinter Moderator, NW M9 Playtest Posts: 10,545 Community Moderator
    edited March 2014
    ctf4void wrote: »
    Type: Bug
    The task 'Mass process Raw Black Ice' has gone missing and I cannot make any more black ice.

    I got on the forums here to report this same issue. The profession is obviously very bugged, and I don't think it's well thought out (no offense to whoever created it). You have to have a chillwright to hire another one? But yet, they aren't bound. This just seems bad. I understand that you don't wish people starting the profession before level 60, but there are better ways to do this.
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  • ctf4voidctf4void Member Posts: 187 Arc User
    edited March 2014
    kreatyve wrote: »
    I got on the forums here to report this same issue. The profession is obviously very bugged, and I don't think it's well thought out (no offense to whoever created it). You have to have a chillwright to hire another one? But yet, they aren't bound. This just seems bad. I understand that you don't wish people starting the profession before level 60, but there are better ways to do this.

    I am not sure if you mean the same thing as me. I can't process more raw black ice independently of how many free chillwrights or black ice smiths I have. I currently have 8 black ice smiths, all doing nothing, and I can't process any raw black ice. The profession task just does'nt show up.
  • valwrynvalwryn Member, NW M9 Playtest Posts: 1,620 Arc User
    edited March 2014
  • dardovedardove Member, Neverwinter Beta Users, Neverwinter Guardian Users, Neverwinter Knight of the Feywild Users Posts: 0 Arc User
    edited March 2014
    ctf4void wrote: »
    I am not sure if you mean the same thing as me. I can't process more raw black ice independently of how many free chillwrights or black ice smiths I have. I currently have 8 black ice smiths, all doing nothing, and I can't process any raw black ice. The profession task just does'nt show up.

    I'm having the same issue. The task to process raw black ice is gone for me.
  • orangefireeorangefiree Member, NW M9 Playtest Posts: 1,148 Arc User
    edited March 2014
    dardove wrote: »
    I'm having the same issue. The task to process raw black ice is gone for me.

    Same for me. It happened to both black ice processing tasks actually so No I'm stuck with my 1,485 black ice and can't get any more.
    Neverwinter players are stubborn things....until you strip them down to bone. (Cursed players, my flowers, MINE!) Oh how I plotted their demise.
  • radtatatradtatat Member, Neverwinter Beta Users Posts: 201
    edited March 2014
    I am currently mass processing raw black ice, and both the mass produce and single tasks are still available to me. O.o

    Anyone know how to get more gauntlets? Is the only via Zen market?
  • orangefireeorangefiree Member, NW M9 Playtest Posts: 1,148 Arc User
    edited March 2014
    Did anyone who did not use the speed up professions for AD feature get the black ice refining task disappearing bug? I'm just curious if that has anything to do with it.
    Neverwinter players are stubborn things....until you strip them down to bone. (Cursed players, my flowers, MINE!) Oh how I plotted their demise.
  • orangefireeorangefiree Member, NW M9 Playtest Posts: 1,148 Arc User
    edited March 2014
    Ok, I ran another duplicate of my rogue through the initial parts to get him eligible for black ice making. He started a "Process Raw Black Ice" task and still has it available. I think the workaround may be to open the profession window at the iceforge instead of the normal profession window.

    If anyone could verify, that would be great.

    Edit: Well, it disappeared as soon as I collected it. (At the iceforge I might add.) so I guess that was kind of a moot point. That means the poster above me probably lost his too so there may not be a workaround at all other then waiting for a fix. I'll post again if I see anything.
    Neverwinter players are stubborn things....until you strip them down to bone. (Cursed players, my flowers, MINE!) Oh how I plotted their demise.
  • doc4gothdoc4goth Member, Neverwinter Beta Users, Neverwinter Knight of the Feywild Users Posts: 61
    edited March 2014
    BUGThe single process raw black ice job.

    The description states 150 raw black ice and you are supposed to recieve 185 Black ice.

    You only recieve 135. Additionally after do the single refine once it disappears from the job list
    --Doc4Goth

    [SIGPIC][/SIGPIC]
  • iambecks1iambecks1 Member Posts: 4,044 Arc User
    edited March 2014
    I am guessing this is a bug , to upgrade to the chillwright to the next level you only need one instead of the usual four to upgrade , also the shaping gauntlets are not available at the profession asset vendor so we are all stuck with only one gauntlet , not useful for testing ( unless I totally missed the place that sells them.
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  • graalx3graalx3 Member Posts: 232
    edited March 2014
    The disappearing tasks bug has been corrected and you should have the fix 'soon'.

    Process Black Ice as well as many other tasks will return more Black Ice as the result tier increases. There is a bug with the reward display on the Process and Mass Process tasks where they don't display the three result tiers.

    It is not a bug that it only takes 1 chillwright to upgrade the white quality craftsmen. As you have noticed it's not the craftsmen that are the limiting factor on Black Ice Shaping tasks it is the lack of gauntlets. We chose this limit so that we could allow you to process an acceptable amount of Black Ice without having to account for those players with 9 profession slots unlocked.
  • nethreldrasnethreldras Member Posts: 16 Arc User
    edited March 2014
    graalx3 wrote: »
    The disappearing tasks bug has been corrected and you should have the fix 'soon'.

    Process Black Ice as well as many other tasks will return more Black Ice as the result tier increases. There is a bug with the reward display on the Process and Mass Process tasks where they don't display the three result tiers.

    It is not a bug that it only takes 1 chillwright to upgrade the white quality craftsmen. As you have noticed it's not the craftsmen that are the limiting factor on Black Ice Shaping tasks it is the lack of gauntlets. We chose this limit so that we could allow you to process an acceptable amount of Black Ice without having to account for those players with 9 profession slots unlocked.

    Does this mean that Zen store professions packs are the only way
    to get additional black ice crafting tools?
  • iambecks1iambecks1 Member Posts: 4,044 Arc User
    edited March 2014
    graalx3 wrote: »
    As you have noticed it's not the craftsmen that are the limiting factor on Black Ice Shaping tasks it is the lack of gauntlets. We chose this limit so that we could allow you to process an acceptable amount of Black Ice without having to account for those players with 9 profession slots unlocked.

    So you can only have one task at a time that requires a gauntlet running? because I see epic quality gauntlets in the crafting table , or are you saying that non payers are going to be put at a huge disadvantage because they only have one white gauntlet while cash shoppers can use as many as they can buy/get from profession packs? if this is the case are you serious?

    Edit : Or is it that there will only be one task that allows you to process black ice so only need one gauntlet?
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  • graalx3graalx3 Member Posts: 232
    edited March 2014
    We have done our best to balance the raw black ice coming in with the processing ability of one craftsman. Given normal play you shouldn't need more than one, at least that's what we are thinking. This is something we are hoping to find out with this test. In any case, there is nothing that you can do with high quality tools/craftsmen that can't be done with just what comes with the campaign, you can just do it quicker.
  • iambecks1iambecks1 Member Posts: 4,044 Arc User
    edited March 2014
    graalx3 wrote: »
    We have done our best to balance the raw black ice coming in with the processing ability of one craftsman. Given normal play you shouldn't need more than one, at least that's what we are thinking. This is something we are hoping to find out with this test. In any case, there is nothing that you can do with high quality tools/craftsmen that can't be done with just what comes with the campaign, you can just do it quicker.

    So you mean we can only run one black ice processing task at a time ?
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  • beckylunaticbeckylunatic Member, NW M9 Playtest Posts: 14,231 Arc User
    edited March 2014
    iambecks1 wrote: »
    So you mean we can only run one black ice processing task at a time ?

    Sounds awfully rather like the event professions in that regard as well as only having 3 ranks.
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  • nethreldrasnethreldras Member Posts: 16 Arc User
    edited March 2014
    If we can only use one slot because we have only one free tool it is impossible
    to keep up with people with a bunch of epic tools, as you well know. As it would
    be unwise to say what I really think about that ...

    I'm DISAPPOINTED, severly.
  • iambecks1iambecks1 Member Posts: 4,044 Arc User
    edited March 2014
    If we can only use one slot because we have only one free tool it is impossible
    to keep up with people with a bunch of epic tools, as you well know. As it would
    be unwise to say what I really think about that ...

    I'm DISAPPOINTED, severly.

    If everybody can only run one processing task at any one time it isn't a big deal , however if cash shoppers can run up to 9 processing tasks at a time while non cash shoppers can only run one its a massive problem... people are already saying the game is becoming that which we cannot say on the forums due to companions in pvp , this will only make that fact crystal clear if it is true.
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  • cayappcayapp Member Posts: 826 Arc User
    edited March 2014
    This needs to be looked at and I am gonna shoot myself in the foot over this but with my understanding of the dev's intent, this really needs to be removed.

    Can refining black ice task have their "hurry up the task" by paying AD removed...or else people will instantly refine enough for gear...and not be time gated.

    Normally I would not suggest such a thing, but if the intent with the glove is to slow down the process...this might be need to be looked into.
  • radtatatradtatat Member, Neverwinter Beta Users Posts: 201
    edited March 2014

    Edit: Well, it disappeared as soon as I collected it. (At the iceforge I might add.) so I guess that was kind of a moot point. That means the poster above me probably lost his too so there may not be a workaround at all other then waiting for a fix. I'll post again if I see anything.

    Yup. It disappeared after I collected the black ice from the completed task.

    Has anyone picked up any black ice splinter from HE yet?
  • cayappcayapp Member Posts: 826 Arc User
    edited March 2014
    No I have not gotten the black ice splinter, however I have not been concerned yet with it not making an appearance. Here is why, in a previous post a dev mentioned that the only place to obtain of the items to make the off-hands is ONLY from the new epic skirmish in Icewind Dale. Of course to access the Skirmish you have to have a set of black ice gear for it to appear.

    I am making the assumption that black ice splinters will not drop until further progress is made.
  • diogene0diogene0 Member Posts: 2,894 Arc User
    edited March 2014
    graalx3 wrote: »
    We have done our best to balance the raw black ice coming in with the processing ability of one craftsman. Given normal play you shouldn't need more than one, at least that's what we are thinking. This is something we are hoping to find out with this test. In any case, there is nothing that you can do with high quality tools/craftsmen that can't be done with just what comes with the campaign, you can just do it quicker.

    I've been wondering where we could buy extra white gauntlets. Now, that's very disappointing. Don't you think players having unlocked more profession tasks slots deserve to be able to use them? Seems to be quite unfair and just giving an astounding edge to the zen store users rather than being a "balance" factor. Please consider adding ways to get extra white gauntlets. If higher quality tools are the only way to be able to use the raw black ice we get in icewind dale that's a huge issue to me.

    So you want everyone not buying tools from the cash shop just doing dailies, a couple of HEs, maybe mining 2-3 nodes and be done with the new expansion? That's what the current design will force us to do. In other words, if you don't buy tools you're done with module 3 in under 30 minutes a day and then just have to get back to one year old content. Because i don't know WTF I am going to do with raw black ice i can't even refine... Awesome.
  • l3g10nna1rel3g10nna1re Member, NW M9 Playtest Posts: 372 Arc User
    edited March 2014
    FYI

    The new lockbox will be the answer to your question

    It will contain green/blue gloves and shapers and related resources
  • pointsmanpointsman Member Posts: 2,327 Arc User
    edited March 2014
    Even though I had the quest to enter the forge, and the sparkly trail led up the stairs to the forge, I was unable to enter the forge.
  • iambecks1iambecks1 Member Posts: 4,044 Arc User
    edited March 2014
    diogene0 wrote: »
    I've been wondering where we could buy extra white gauntlets. Now, that's very disappointing. Don't you think players having unlocked more profession tasks slots deserve to be able to use them? Seems to be quite unfair and just giving an astounding edge to the zen store users rather than being a "balance" factor. Please consider adding ways to get extra white gauntlets. If higher quality tools are the only way to be able to use the raw black ice we get in icewind dale that's a huge issue to me.

    So you want everyone not buying tools from the cash shop just doing dailies, a couple of HEs, maybe mining 2-3 nodes and be done with the new expansion? That's what the current design will force us to do. In other words, if you don't buy tools you're done with module 3 in under 30 minutes a day and then just have to get back to one year old content. Because i don't know WTF I am going to do with raw black ice i can't even refine... Awesome.

    I have a feeling that we will only be able to run one processing task at a time so if that is true then we won't need more than one gauntlet , I asked 2 different developers but neither bothered to clarify this for us yet , if it is the case that cash shoppers can run up to 9 black ice processing tasks at a time while non spenders can only process one then this is a huge issue , hence why I asked the devs but am awaiting a reply.
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  • diogene0diogene0 Member Posts: 2,894 Arc User
    edited March 2014
    iambecks1 wrote: »
    I have a feeling that we will only be able to run one processing task at a time so if that is true then we won't need more than one gauntlet , I asked 2 different developers but neither bothered to clarify this for us yet , if it is the case that cash shoppers can run up to 9 black ice processing tasks at a time while non spenders can only process one then this is a huge issue , hence why I asked the devs but am awaiting a reply.

    He mentioned higher quality tools, which means gauntlets obviously. Probably from profession packs or lockboxes. So, yes, people buying tools using the cash shop and enjoying all of the RNG casino-like stuff I hate, will be able to run more than one task at a time. Unfortunately, this means that you can only truly enjoy module 3 and the content (read: play when you want and as long as you like) if you use the cash shop, because there's nothing more you can do with extra raw black ice you can't refine except contemplating it in your riches tab.

    So in other words there's the free to play icewind dale and that's 30 minutes a day you farm to keep your gear improved and be done with it, and there's the cash shop icewind dale, with more black ice, you can play for a lot longer (up to 9 times more obviously), etc. This is a very aggressive way to sell content IMO and not a way I like or don't mind, just because I don't like the whole casino concept behind lockboxes. If you don't pay you have a basic access to icewind dale and then have to go back to spellplague, karrundax, and awesome content you've played for months, because your rewards for playing this content aren't locked behind a paywall.

    This is a subtle way to sell premium access to the new content while the whole F2P gang will just be able to play the zone and will have their rewards locked after a short period of time.
  • iambecks1iambecks1 Member Posts: 4,044 Arc User
    edited March 2014
    diogene0 wrote: »
    He mentioned higher quality tools, which means gauntlets obviously. Probably from profession packs or lockboxes. So, yes, people buying tools using the cash shop and enjoying all of the RNG casino-like stuff I hate, will be able to run more than one task at a time. Unfortunately, this means that you can only truly enjoy module 3 and the content (read: play when you want and as long as you like) if you use the cash shop, because there's nothing more you can do with extra raw black ice you can't refine except contemplating it in your riches tab.

    So in other words there's the free to play icewind dale and that's 30 minutes a day you farm to keep your gear improved and be done with it, and there's the cash shop icewind dale, with more black ice, you can play for a lot longer (up to 9 times more obviously), etc. This is a very aggressive way to sell content IMO and not a way I like or don't mind, just because I don't like the whole casino concept behind lockboxes. If you don't pay you have a basic access to icewind dale and then have to go back to spellplague, karrundax, and awesome content you've played for months, because your rewards for playing this content aren't locked behind a paywall.

    I totally agree with everything you're saying , I was thinking the high quality gauntlets are for the armor and weapon crafting to get the 3rd tier gear with best stats , That's why I came to the conclusion that you can only run one processing task at a time , otherwise the entire black ice gear and stuff will be pointless for non spenders since it will not be possible to refine enough black ice to upkeep the empowerment ,if it is how it looks it gives a massive advantage to spenders over non spenders , wish some dev would clarify this for us.
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  • diogene0diogene0 Member Posts: 2,894 Arc User
    edited March 2014
    iambecks1 wrote: »
    I totally agree with everything you're saying , I was thinking the high quality gauntlets are for the armor and weapon crafting to get the 3rd tier gear with best stats , That's why I came to the conclusion that you can only run one processing task at a time , otherwise the entire black ice gear and stuff will be pointless for non spenders since it will not be possible to refine enough black ice to upkeep the empowerment ,if it is how it looks it gives a massive advantage to spenders over non spenders , wish some dev would clarify this for us.

    Nothing clearer than
    graalx3 wrote: »
    high quality tools
    graalx3 wrote: »
    high quality tools
  • kreatyvekreatyve Member, Neverwinter Moderator, NW M9 Playtest Posts: 10,545 Community Moderator
    edited March 2014
    pointsman wrote: »
    Even though I had the quest to enter the forge, and the sparkly trail led up the stairs to the forge, I was unable to enter the forge.

    You can't enter the forge.

    I think the fact that the forge is all sparkly confuses people. Everyone thinks that you can or should be able to enter it, and then get confused when they cant. Not to mention that there's an invisible wall there blocking the sparkles, causing you to not be able to interact with them in the right position.
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