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Operational Support Team: Now Recruiting!

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  • salvation4salvation4 Member Posts: 1,167 Arc User
    primar13 wrote: »
    salvation4 wrote: »
    I would like to join too..Have experience is QA with globalstep and codemasters..

    :s BUT one requirement..FIX WHATEVER IS HAPPENING AT IP 198.49.243.253 AND BEYOND INSIDE CRYPTIC STUDIOS PLEASE!!! :s

    FYI... If you are referring to that point in your Tracert, showing 100% Packet loss, its because that particular hop in the Chain is set up to deny tracert/ping requests. It is however accepting game traffic...
    Maybe..But that paticular hop is causing the launcher to fail when it goes into autoupdate mode when starting up..
    Adrian-Uss Sovereign NCC-73811 (LVL 65 FED ENG) UR/E MKXV Fleet Intel Assault Cruiser (April 2012) (Main)
    Adu-Uss Firefox NCC-93425-F (LVL 65 FED AoY ENG) UR/VR MKXV Fleet Intel Assault Cruiser (July 2016)
    Jean-Uss Seratoga Ravenna (LVL 60 FED Delta ENG) UC/R MKVI Bajoran Escort (April 2018)
    Dubsa-RRW Mnaudh (LVL 50 FED allied ROM Delta ENG) Warbird (May 2018)
    Marop-IKS Orunthi (LVL 50 KNG Delta ENG) BoP (May 2018)
    Kanak'lan-TRIBBLE (LVL 65 DOM Gamma ENG) TRIBBLE (June 2018)
  • aphelionmarauderaphelionmarauder Member Posts: 184 Arc User
    sunseahl wrote: »
    ..............


    7BkDWU3.jpg

    You just made my day, i knew it. MARAUDER!!!!!!
    Support the movement!
    Come stand with us in supporting Star Trek: The Animated Series content for STO! (It's canon!) #TASforSTO

    Time travel and glass-cannon ships hurt my head and is NOT what Trek is about. Trek is exploration, becoming better as a species, and gaining scientific knowledge while holding on to the traditions that got us where were are.
    Get the Forums Enhancement Extension!
  • macarthur1961macarthur1961 Member Posts: 107 Arc User
    I wish you folks had done this 3 yrs ago while I was still interested in trying to help you... or even a few days ago...before I finally reached my tolerance capacity. I may try to keep playing but doubt it... it is now 3 days in a row that I just turned off the game in disgust. However, I love ST and STO...when it is actually working...so, I wish you all good luck.
  • macarthur1961macarthur1961 Member Posts: 107 Arc User
    apedilbert wrote: »
    I'm pretty sure it's illegal to solicit unpaid volunteers to do work that's currently being done by paid employees. Even if it's not, it's pretty immoral; just hire more QA staff and help the economy.

    Not to argue... but are you sure they are all paid employees...? If so, then maybe it is time to fire a few so the rest get the message to do their work completely and adhere to a decent quality standard.
  • sunseahlsunseahl Member Posts: 827 Arc User
    sunseahl wrote: »
    ..............


    7BkDWU3.jpg

    You just made my day, i knew it. MARAUDER!!!!!!

    Come on! You apes wanna live forever!?

    x3FexV9.jpg​​
    Member of the "Disenchanted"
    We don't want what the Feds have. We want the equivalent. We want fairer treatment. Concern, desire, greed to some extent, and passionate belief that the enough people would buy KDF items to make it worth Cryptic's while.
  • tenderbitstenderbits Member Posts: 117 Arc User
    I would be down to help hunt some bugs. Sounds like a gooooood time
  • sig442sig442 Member Posts: 26 Arc User
    kozar2 wrote: »
    What's it pay?
    I do appreciate a Ferengi when I see one..

    But to answer your question more readily, this is a volunteer program. You can opt in to do this if you so choose.

    Not even a unique ship or something as a 'thank you for your help' kinda thing? That's a bit harsh aint it. Don't get me wrong, I did volunteer for Linden Lab and worked for them as volunteer for about 11 years (bug hunting, translations, new content ideas and many more things), but even they gave at least now and then some 'thank you' to their volunteers. Not that it was much, but at least you were not working for nothing. Do realize that volunteers stop using their time to play just to help out, meaning taking away time they could use gaining ingame rewards.

    It would be wise for Cryptic to be thankful for those that actually do help out and wish to keep doing it. Yes it is a door opening to see a tiny bit from Cryptic's kitchen so to speak, but that is no reason to close the door and ignore volunteers. Even Volunteers need motivation to keep going, you can't expect them to run on nothing ;)
  • sqwishedsqwished Member Posts: 1,475 Bug Hunter
    sig442 wrote: »
    Even Volunteers need motivation to keep going, you can't expect them to run on nothing ;)

    Seeing the list of items we raise and as a result get fixed in the patch notes is all the motivation we need. That and the knowledge we're helping to make the game a better experience for the majority of players.​​
    Oh, it's not broken? We can soon fix that!

  • primar13primar13 Member Posts: 1,896 Bug Hunter
    edited December 2015
    sqwished wrote: »
    sig442 wrote: »
    Even Volunteers need motivation to keep going, you can't expect them to run on nothing ;)

    Seeing the list of items we raise and as a result get fixed in the patch notes is all the motivation we need. That and the knowledge we're helping to make the game a better experience for the majority of players.​​

    All This...

    Plus when Companies create teams like this and announce that there will be rewards for it... people apply for the rewards and not to help. Take a look at Wargaming as an example. Even if they add rewards and don't announce it... it'll get out and the same thing happens. people join the group for the Reward and not for the group.

    I don't need a reward for doing this. I already did this stuff before the Team was formed. This team just gives me a way to do what I was already doing with a higher chance of it being noticed and fixed. Plus I now have a location where I can talk about the nitty gritty, and the Highly controversial topics in STO like Exploits without the fear of it divulging into a flame fest. The people in this group are in it because we care about the game more than we care about ourselves. We would much rather see a change in the game that helps the mass playerbase than one thats only gonna affect us or a small group.

    I don't need a reward. being able to talk to the people in this group and ask real questions without fear of personal attacks or flame-fests is all I need to succeed. Although that Nice little forum Title is pretty cool :sunglasses:
  • sig442sig442 Member Posts: 26 Arc User
    sqwished wrote: »
    sig442 wrote: »
    Even Volunteers need motivation to keep going, you can't expect them to run on nothing ;)

    Seeing the list of items we raise and as a result get fixed in the patch notes is all the motivation we need. That and the knowledge we're helping to make the game a better experience for the majority of players.​​

    Having bugs fixed while you don't play the game yourself because of the long hours of testing you don't really end up having the motivation in just a bug fix. As I mentioned, I did the bug hunt thing for 11 years. I am not a kiddie that spouts out some nonsonse. I actually know what i'm talking about, haha ;)
  • tarastheslayertarastheslayer Member Posts: 1,541 Bug Hunter
    edited December 2015
    sig442 wrote: »
    I am not a kiddie that spouts out some nonsonse. I actually know what i'm talking about, haha ;)

    Then how about you speak for yourself and not for people you don't know? Telling other people how they should feel about something is pretty childlike.
    Ten soldiers wisely led will beat a hundred without a head. - Euripides
    I no longer do any Bug Hunting work for Cryptic. I may resume if a serious attempt to fix the game is made.
  • sqwishedsqwished Member Posts: 1,475 Bug Hunter
    sig442 wrote: »
    sqwished wrote: »
    sig442 wrote: »
    Even Volunteers need motivation to keep going, you can't expect them to run on nothing ;)

    Seeing the list of items we raise and as a result get fixed in the patch notes is all the motivation we need. That and the knowledge we're helping to make the game a better experience for the majority of players.

    Having bugs fixed while you don't play the game yourself because of the long hours of testing you don't really end up having the motivation in just a bug fix. As I mentioned, I did the bug hunt thing for 11 years. I am not a kiddie that spouts out some nonsense. I actually know what i'm talking about, haha ;)

    Whilst I've not been involved in bug fixing for as long as you, Let me assure you and @tarastheslayer will vouch for this. I'm still very much able to do both and still enjoy doing them. But like @primar13 has said, people would only join for the rewards and contribute nothing else. Hell you've only got to look back to when they gave away the free tribbles for "testing" the new content on the tribble server, and players were doing next to nothing for an hour.

    I can't speak for anyone else but I went into this with my eyes open, knowing full well that it was purely on a volunteer basis, and I'm happy with that, if your not then maybe this endeavor isn't for you. Whilst the O.S.T. has it's own private forum and whilst I'm not prepared to link any information that's contained on those boards. I will state that the quality of the bug reports that get posted in there are a quantum leap above what I've seen on the public boards.​​
    Oh, it's not broken? We can soon fix that!

  • echattyechatty Member Posts: 5,916 Arc User
    I for one, appreciate all of the volunteers who are doing this. They're making the game better for all of us. I would volunteer myself, but I'm not very well-versed in electronics beyond hitting the power button. LOL

    But I do appreciate what you knowledgeable bug hunters are doing. And good hunting, too!
    Now a LTS and loving it.
    Just because you spend money on this game, it does not entitle you to be a jerk if things don't go your way.
    I have come to the conclusion that I have a memory like Etch-A-Sketch. I shake my head and forget everything. :D
  • faviokfaviok Member Posts: 13 Arc User
    I would gladly help out with this. I have been playing for a little over 4 years now and have seen many improvements and dysfunctions added to the game.

    @faviok
  • geezerpunkgeezerpunk Member Posts: 146 Arc User
    I dont know if you are still looking, but I have 30 years IT. And did a lot of STUB and full scale testing. Including being in every MS release since Windows 95/2000.
  • mayito2009mayito2009 Member Posts: 643 Arc User
    I can do programming too

    10 PRINT "HELLO WORLD"
    20 GOTO 10

    Seek and ye shall find. Ask and ye shall receive. Rabboni
    Those who would give up essential liberty to purchase a little temporary safety deserve neither liberty nor safety" (Benjamin Franklin).

    Most unexpectedly, this turned into a flame-fest! Closed it goes!. /sigh What flamefestery is this? pwlaughingtrendy
  • tarran61tarran61 Member Posts: 827 Arc User
    primar13 wrote: »
    sqwished wrote: »
    sig442 wrote: »
    Even Volunteers need motivation to keep going, you can't expect them to run on nothing ;)

    Seeing the list of items we raise and as a result get fixed in the patch notes is all the motivation we need. That and the knowledge we're helping to make the game a better experience for the majority of players.​​

    All This...

    Plus when Companies create teams like this and announce that there will be rewards for it... people apply for the rewards and not to help. Take a look at Wargaming as an example. Even if they add rewards and don't announce it... it'll get out and the same thing happens. people join the group for the Reward and not for the group.

    I don't need a reward for doing this. I already did this stuff before the Team was formed. This team just gives me a way to do what I was already doing with a higher chance of it being noticed and fixed. Plus I now have a location where I can talk about the nitty gritty, and the Highly controversial topics in STO like Exploits without the fear of it divulging into a flame fest. The people in this group are in it because we care about the game more than we care about ourselves. We would much rather see a change in the game that helps the mass playerbase than one thats only gonna affect us or a small group.

    I don't need a reward. being able to talk to the people in this group and ask real questions without fear of personal attacks or flame-fests is all I need to succeed. Although that Nice little forum Title is pretty cool :sunglasses:


    The only reward a gamer should expect is the reward of a good gaming experience. That and knowing your helping others in their experience as well. I find that rewarding enough.
    Positive thoughts.
    NeAC.gif
  • rifor83rifor83 Member Posts: 26 Arc User
    I'm definitely interested in signing up if you're still recruiting? I've just started at a software company after years at sea (falling back on rusty skills), but know enough about development to be of some use I hope. I'll be moving into the QA and support teams at work as part of my departmental rotation soon as well, so any help I can provide to STO will in return help me build my skillset! A few in-game goodies wouldn't go amiss either! ;)

    Place annoying e-peen boasting signature here!
  • welcome2earfwelcome2earf Member Posts: 1,746 Arc User
    I have seen a BUNCH of issues reported by the Support Team: Yay! But Many have ZERO status updates: Boo! Its like yeah, all the Support team can do is reproduce, fill out the form, and send it off. That's it. So, its like a more detailed version of the Gameplay Bug Reports forum, except a dev actually might see them or care, yes?
    T93uSC8.jpg
  • winsarun007winsarun007 Member Posts: 14 Arc User
    edited January 2016
    Umm I guess I got Tons In Tribbles Devs please Fixed tribbles first because right now it pretty much more Broken than Holodeck But Hey Why not I always play on Tribbles Anyways.
  • zorander6zorander6 Member Posts: 130 Arc User
    I'll throw my name in the hat to help. If there is something that needs testing and wireshark logs will help am definitely happy to try. I have limited playtime however at least for the next couple months but can test as I play.
  • irhcvj8244irhcvj8244 Member Posts: 2 Arc User
    hey i would absolutly love to help!!! if you still have a spot open on the team then please let me know
  • shareinashareina Member Posts: 1 Arc User
    Hello, I'm currently working on getting my programming degree and I have some experience with programming and reporting bugs. I also program and report bugs on another popular gaming website. I would really like to participate in this program so I can help STO further their gaming experience.
  • kyrrokkyrrok Member Posts: 1,352 Arc User
    Has anyone noticed that the background music is gone from most missions, battlezones, red alerts etc?
  • darmatiodarmatio Member Posts: 3 Arc User
    - I'm a Legendary gamer with over 1000 completed games.
    - I'm a Legendary modder that created some of the best game mods ever (related to ST check Starfleet Command 3: The Return of the Borg on moddb).
    - I have in-depth knowledge of several game engines, including from MMOs.
    - Due to my generally unconventional approach to gameplay I find a lot of bugs very easy.
    - I've been playing STO since beta.
    - I've found and reported several STO bugs, including ship load-out, gameplay and exchange bugs (and yes, ship item loadout is still bugged).

    That being said, since currently I do access the game on daily basis, I can help if needed.
    Have a nice day !

  • darmatiodarmatio Member Posts: 3 Arc User
    :o
  • ronin8212ronin8212 Member Posts: 16 Arc User
    It would be great if you would actually take the time to fix your product !!!
    Writing tickets is a futile waste of time !!!
  • sgtslaughter#7294 sgtslaughter Member Posts: 5 Arc User
    edited February 2016
    [Modded]
    Post edited by jodarkrider on
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