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Unable to Authenticate

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  • sgtschatzsgtschatz Member Posts: 45 Arc User
    edited September 2014
    I am the leader of the -AFC- Star Knights don't spend much time in forms.
    [SIGPIC][/SIGPIC]
  • admmartinadmmartin Member Posts: 3 Arc User
    edited September 2014
    But "Unable to authenticate" means no go....
  • eiledoneiledon Member Posts: 595 Arc User
    edited September 2014
    branflakes, his eyes covered


    Eiledon, his face black, his eyes red


    (I was actually trying to get into CO but tried STO as well so realised there was an issue)

    Wonder if this is ongoing from the SNR issues a lot of players have been experiencing on cryptic games or is a new problem.
  • nrobbiecnrobbiec Member Posts: 959 Arc User
    edited September 2014
    "We are experiencing technical difficulties with our servers at the moment. We are working hard to correct the problem and will notify you as soon as we have a fix in place. Thanks for your patience everyone!"
  • geoff1457geoff1457 Member Posts: 1 Arc User
    edited September 2014
    Downloaded the game a few days ago. As soon as download was finished, servers were down for maintenance for two hours. Next day servers were down for most of the day for unexplained reasons. Now unable to authenticate. The few minutes of the game I was actually able to play over the last three days doesn't seem worth the non-stop hassles. Deleting.
  • lystentlystent Member Posts: 1,019
    edited September 2014
    sgtschatz wrote: »
    I am the leader of the -AFC- Star Knights don't spend much time in forms.

    I am the administer of the channel: Open Cosmos. And I am the member(s) of Open Cosmos. Open Cosmos is pretty pathetic.

    Anyways, enough of me joking around; good luck to your fleet.
  • roey007007roey007007 Member Posts: 4 Arc User
    edited September 2014
    hope its up before bed time :p
  • rairedidimusrairedidimus Member Posts: 0 Arc User
    edited September 2014
    I got this same problem, but noticed when I logged into the forums I still get the "you may only post replies to threads that have already been created. After a certain amount of time has passed since your registration date, you will be able to create new threads" even tho I've been a member since 2011.

    Then I took a closer look at my welcome ticker and saw this:
    nGhBaak.jpg

    That's right... I was here before there even WAS an internet and over a decade before my own conception. I think i found a Mobius.
  • lystentlystent Member Posts: 1,019
    edited September 2014
    I got this same problem, but noticed when I logged into the forums I still get the "you may only post replies to threads that have already been created. After a certain amount of time has passed since your registration date, you will be able to create new threads" even tho I've been a member since 2011.

    Then I took a closer look at my welcome ticker and saw this:
    nGhBaak.jpg

    That's right... I was here before there even WAS an internet and over a decade before my own conception. I think i found a Mobius.

    They must only keep track of your first forums post.
  • klingotklingot Member Posts: 14 Arc User
    edited September 2014
    I am having the same problem but cannot find out if the servers are down?
  • darramouss1darramouss1 Member Posts: 1,811 Arc User
    edited September 2014
    Craptic/pwe still haven't told us what's happening.

    I can't begin to tell you how much I wish a better company was in charge of STO. A company that actually showed it cared about the players.
  • breadandcircusesbreadandcircuses Member Posts: 2,355 Arc User
    edited September 2014
    Okay, or maybe here... where ever I'm supposed to post it: "Me too."
    Ym9x9Ji.png
    meimeitoo wrote: »
    I do not like Geko ether.
    iconians wrote: »
    With each passing day I wonder if I stepped into an alternate reality. The Cubs win the world series. Donald Trump is President. Britain leaves the EU. STO gets a dedicated PvP season. Engineers are "out of control" in STO.​​
  • seannewboyseannewboy Member Posts: 667 Arc User
    edited September 2014
    Twitter says they are working on it, that was an hour ago.

    Same for arc.
    New home of the Romulan Republic.
    I have an idea for what Season 11 should be; Season 11: The Big Bug Fix.
    I have not been able to read my bug tickets in over a year, not even the tickets about not being able to see my tickets.
    I find the drama of your signature proof of your immaturity, this means you, DR whiners.
  • stark2kstark2k Member Posts: 1,467 Arc User
    edited September 2014
    Guess I have to join the club as well. I am also having the same issue, is there something wrong with the server? or the Launcher?
    StarTrekIronMan.jpg
  • ladymyajhaladymyajha Member Posts: 1,428 Arc User
    edited September 2014
    Add me to the list.

    So how many days in row now has it been with some kind of server issue?
  • vegeta50024vegeta50024 Member Posts: 2,336 Arc User
    edited September 2014
    Maybe it would help them if you put in your region you are located in if your having authentication troubles.

    I'm in the US on the pacific coast and I can get in to my characters just fine.

    TSC_Signature_Gen_4_-_Vegeta_Small.png
  • freakofnatureukfreakofnatureuk Member Posts: 14 Arc User
    edited September 2014
    London, UK here - and same problem as everyone else.

    Issue seems to be limited to the authentication server - actual game servers are running fine from what I'm hearing from fleet mates.

    Oh and Craptic... try turning it off and on again!
  • lystentlystent Member Posts: 1,019
    edited September 2014
    stark2k wrote: »
    Guess I have to join the club as well. I am also having the same issue, is there something wrong with the server? or the Launcher?

    This is happening in other PWE games too, so it must be the server.
  • grob44grob44 Member Posts: 60 Arc User
    edited September 2014
    Worked this morning

    Unable to auth

    Forum logon works fine
  • nyx219nyx219 Member Posts: 207 Arc User
    edited September 2014
    I'm in MI state, and can't log in. Same authentication issue for me as everyone else. I don't have Arc installed, though, so it's not an Arc-only issue.
  • pwecaptainsmirkpwecaptainsmirk Member Posts: 1,167 Arc User
    edited September 2014
    Reports Confirmed.

    Same issue here.

    Team is still working, stay tuned for more!

    ~CaptainSmirk
  • dirlettiadirlettia Member Posts: 1,632 Arc User
    edited September 2014
    Unable to connect from UK.

    Have tried TraceRT and PathPing with the results that TraceRt got hung up at Level3 in London just as it has done for the past few days on one of its hops, and PathPing cannot even get out of london due to Level3.

    Still waiting to be able to use forum titles
  • klingotklingot Member Posts: 14 Arc User
    edited September 2014
    Still no go and no news as to how long it will be down :mad:
  • tullinsrtullinsr Member Posts: 4 Arc User
    edited September 2014
    It does not look good that I cannot even log into the game after making a lifetime purchase. WTF????? get the game fixed so I can play already.
  • fltadmirallancefltadmirallance Member Posts: 67 Arc User
    edited September 2014
    Maybe it would help them if you put in your region you are located in if your having authentication troubles.

    I'm in the US on the pacific coast and I can get in to my characters just fine.

    Consider yourself lucky & not just in the "right region". I'm on the Pacific Coast as well, and server booted me at approx. 1:20, refusing me to log back in. However, after reading all the complaints, I truly doubt your logged in and playing, but rather you are posting here to keep the flaming going, maybe thinking that if it continues, something might get done faster to solve the problem. It'll get fixed as quickly as Cryptic can humanly possible get it fixed.

    Sidenote: I truly believe though that we would have less of these issues if PW was out of the picture of running this game! :eek:
    Fleet Admiral
    Knights Of The Federation
  • sushifishysushifishy Member Posts: 0 Arc User
    edited September 2014
    I just logged in :) ...
    [SIGPIC][/SIGPIC]
  • vegeta50024vegeta50024 Member Posts: 2,336 Arc User
    edited September 2014
    Question to all those unable to log in to the game. Are you guys doing this from steam, from Arc or from just the normal launcher?

    I'm getting into the game through Arc. When I hit play game on arc, the takes me to the launcher, it goes through the patch and it says Engage for me like it normally does.

    TSC_Signature_Gen_4_-_Vegeta_Small.png
  • pwecaptainsmirkpwecaptainsmirk Member Posts: 1,167 Arc User
    edited September 2014
    Check now....


    We might be good!
  • smokinggnu1smokinggnu1 Member Posts: 0 Arc User
    edited September 2014
    It's loggin in!
  • tritan2409tritan2409 Member Posts: 101 Arc User
    edited September 2014
    Seems fixed. Can log in as of 22:51 gmt(uk)
This discussion has been closed.