When the loading screen crash of 10/3/13 came along, my main computer at home was affected. My wife's laptop, which is barely able to creak along under the game load, runs it fine. Well, if I don't mind *really* long load times. I expect my work machine will be able to run the game as well - we'll see tomorrow.
Main home machine:
Dell Precision 370 Workstation
Win XP Professional, 64 bit, SP2
Pentium 4 3.60 GHz, 3.25 GB RAM
ATI Fire GL video card <--- I think this is part of the problem. This card is old, and the latest driver for it is really old as well. It is a great card for CAD, even tho it hasn't been cutting edge for at least 6-7 years...
Crashes at 75% of loading bar. Error crash code 18897741
Laptop:
Toshiba Satellite L505
Windows 7, all patches up to date
AMD M860G, ATI Mobility Radeon 4100, 1.5 GB RAM
Sigh, really frustrating that this issue has been noted on tribble really ever since it cropped up back on 10/3 and yet it still makes it into this release. Oh well, at least I can still somewhat play, sorta-ish.
"You Iconians just hung a vacancy sign on your asses and my foot's looking for a room!"
--Red Annorax
K well I just got an update Via twitter from @PWE_BranFlakes solution will have to come from our end -- it's a graphics related issue.
Just realized my mistake by not putting the whole convo. Yes that's means that no matter what we do we as end users can't do nothing to fix this at the moment. The solution has to come from them via a patch so they can fix the graphical issue.
that "loading material files" is part of the DX 11 update an gfx updates the dev team did. try removing your game client from compatibility mode if you are running win 7 or 8 this may cause it. and put it in administrator mode lvl privileges if your running win 8.1 atm there is some issue with the firewall on x64
if none of this works put your game in safe mode and take the client out of DX11 in the game settings if your running older OS es as this is proper DX11 now an will make older computers crash trying to run it
gowing back some time an i think thir was a foram about it a serten KB............ windows update file that conflics with geforce graphix cards if the update is removed then it might fix it ive all so found that disabling ON demand patching helps stop crashing wils swiching maps
Just to verify. Did you have a problem patching the game or the game loading. From what you wrote it appears as though your patch stuck at 95%, then deleting files and changing proxies allowed you to complete the patch and login. If that's the case it doesn't apply to the crash people are experiencing.
The crashes are occurring after login, during the loading of the game. Some on the Cryptic splash screen with the progress bar, some on the LoR splash and others as/after they get to the character selection screen.
Others in the thread have done full re-installs, sometimes even multiple times. When the launcher re-downloads the files, it's getting the exact same files every time. And users are experiencing down the the ticket number the exact same crash they had before re-installing. It's also not entirely machine specific as people have reported low-end, high-end and middle of the road systems crashing in the same places. On the other hand, many people are in the game. Those people downloaded the same files as the people who are crashing. So it's not something like a bad patch file. That more than likely would affect a much larger group of people.
Nor would I say it's OS specific. I myself have 3 machines here, 2 running Windows XP SP3 and one Windows 7 Ultimate, they all crash trying to login. They all ran the game last night before the patch. The 2 Windows XP machines make it to the character screen to select a character, the Windows 7 machine never makes it past the Cryptic loading screen. Oh and the 2 XP machines are lower end than the Windows 7 machine. (Figure that one out)
I honestly don't see how your fix would help anyone experiencing the crashes. It might however help anyone having issues obtaining the patch itself.
I'm not trying to be condescending, I just think your entirely on the wrong track fishing for a fix for the crashes. (If what I gathered from your post is correct)
Also just to add, I haven't been able to log onto Tribble either. I had/have the same crash/same error on Tribble that I'm getting on Holodeck.
*EDIT - Well judging from later responses maybe that does work. I'll give it a try and eat crow if it does.
yess agreed you are dowloading the same file but hears my thinking verfiy files onley cheks file names and not the size of the file if one file is corupeted (missing info) then thir is the glich this can happen to thos that have a bad dsl line or craptik servers have a lagg moment an somthink gets missing (loss of paket datta) ...
the file will still down load and carry on patching an then it will not get noticed un till that part of the file is needed for the game .
sorry to say you carnt just coppy and paste what is needed from trible servers or the like as thir will be a txt file or the like that has all the datta of the files that have been down loaded as a refer point so patching don't happen on next login
least this is what ive lernt about online games an trying to cut down downloading times on 2 pc's by just copping over the files ...it dont work the dam things still patch even tho i put the files in thir my self just like the other version of the game
My friend, and brandflakes and Tyro_heartnote told me for the "Error 36: A File was locked that could not be open for writing" problem, I have to run the game as administrator. I've done that, and it seems that the game patches fine now, and I get no crash when I load Starfleet Academy. But I'm still worried. what if this happens again? = /
CTD transitioning from the launcher to the game for me. Basically it crashes the instant I click the "engage" button in the launcher. Ticket code is 26531885.
Before the S8 update, I was experiencing the same CTD on the Cryptic load screen others were reporting here (even after the alleged 10/10 fix). Now I can't even launch.
Still not fixed, this is getting beyond a joke :mad:
"The meaning of victory is not to merely defeat your enemy but to destroy him, to completely eradicate him from living memory, to leave no remnant of his endeavours, to crush utterly his achievement and remove from all record his every trace of existence. From that defeat no enemy can ever recover. That is the meaning of victory."
-Lord Commander Solar Macharius
simple solution here, bring down the servers until you fix the problem, it's killing the game when we can't even get past character selection.
"The meaning of victory is not to merely defeat your enemy but to destroy him, to completely eradicate him from living memory, to leave no remnant of his endeavours, to crush utterly his achievement and remove from all record his every trace of existence. From that defeat no enemy can ever recover. That is the meaning of victory."
-Lord Commander Solar Macharius
There should be no other priority other than to fix this error. This is going to drive away a fair amount of veterans of the game and is also costing people time on their limited subscriptions and Lobi rewards etc.
I myself have not been hit by this bug and I do count myself very lucky! I am already raged with anger that this was known and reported for some time on Tribble, yet nothing has been done to resolve it until it went live.... that's just seriously poor management. I tell you one thing, if I had been hit with this - I would be looking for another game to fill my limited time. If this goes on for another 24 hours, I can see a very large number of long time players calling it a day and leaving for pastures new.
All I can say is please try and stick around guys, I am quite surprised with how much I like the new content and I am enjoying it (even though there will always be people moaning about it)
By no means am I a troll in disguise here either, I have my friend and fleet leader unable to connect to the game as well as other fleet members - which has ruined the shared experience of gaming together on band new content.
I am mad as hell for you guys and I wouldn't be surprised if you're not going to take it anymore!
I loaded the game after the late night maintance. Game seemed to work fine. So I stopped and restarted it. Now I have the same problems. Get to the main title page/character selection and the screen goes dark.
Not sure what to do guys. Maybe it's time for me to play another game and give my money to them.
even after the maintence I'm having the same problem I was earlier, I can't get past the screen that says cryptic the one with the loading bar at the bottom
even after the maintence I'm having the same problem I was earlier, I can't get past the screen that says cryptic the one with the loading bar at the bottom
Patchnotes statet that the Issue will not be resolved with the last Maintanance.
"The meaning of victory is not to merely defeat your enemy but to destroy him, to completely eradicate him from living memory, to leave no remnant of his endeavours, to crush utterly his achievement and remove from all record his every trace of existence. From that defeat no enemy can ever recover. That is the meaning of victory."
-Lord Commander Solar Macharius
Why devote a big chunk of developer time to patching in more nice-but-secondary fixes and polish when an apparently massive portion of your player base CANT ACCESS THE GAME.
I dont normally mind bugs because we're all human and mistakes happen. Even on quite bad ones I don't get angry since its a F2P game.
But for pitys sake, countless people (myself included) reported that Tribble was inaccessible and crashing over a month ago. Even as a silver player, Ive shelled out zen for purchases like an EC cap increase, BOFF slots and a Charal and have a right to be able use these purchases.
Why was nothing done?
Even this wouldn't be so bad if not for existing limited time events and rewards, notably the Dyson tribble, Q xp bonus and most crucially the Lobi FE rerun.
Ive already lost 15 Lobi because of this debacle, not to speak of marks, XP and suchlike. If it isnt fixed by this evening I will have lost out on 30 lobi, which for me is the difference in being able to afford a tachyokinetic converter.
I had been strongly considering purchasing a LTS whilst it was on sale. Unless something is done, and soon, they can kiss goodbye to that and all future purchases from this customer.
Got a cat? Have 10 minutes to help someone make the best degree dissertation of all time?
Then please fill out my dissertation survey on feline attachment, it'd be a massive help (-:
it seems i have this problem.
windows xp.
as soon as the loading bar goes all the way across, crash to desktop.
[12:35] Vessel Two of Two Unimatrix 01 deals 225232 (271723) Plasma Damage to you with Plasma Lance.
[12:44] Vessel One of Two Unimatrix 01 deals 1019527 (1157678) Kinetic Damage to you with Plasma Energy Bolt Explosion.
K well I just got an update Via twitter from @PWE_BranFlakes "that a solution will have to come from their end - as it's a graphics related issue"
Why didn't you all tell me it was opposites day!
How did everyone else know the actual quote had been altered? (Hence it's very meaning?)
Actual twitter quotes:
"@PWE_BranFlakes well i have been trying everything they been posting as possible solution on forum short of tossing my PC out the door ;(
@revega solution will have to come from our end -- it's a graphics related issue."
Sorry, had to look myself because op's "quote" implied the fix wasn't sto's problem.
And looking at earlier parts of the twitter conversation, they were referring to the Crash of 08 Problem.
(You can quote me on this, but please, don't change any of the words). hehe
I can almost hear it now... Season 13... "Yep,..Just like the big "Crash of 08!"
Steve@SCCreations - Fleet General - Persistent OfficerTitle & Accolade Deceiver's Lair Fleet
Same problem as everyone else. Crash as soon as character login screen begins loading. Tried Steam and ARC Same on both. Running XP. Error Code: 25316319.
Why didn't you all tell me it was opposites day!
How did everyone else know the actual quote had been altered? (Hence it's very meaning?)
Actual twitter quotes:
"@PWE_BranFlakes well i have been trying everything they been posting as possible solution on forum short of tossing my PC out the door ;(
@revega solution will have to come from our end -- it's a graphics related issue."
Sorry, had to look myself because op's "quote" implied the fix wasn't sto's problem.
And looking at earlier parts of the twitter conversation, they were referring to the Crash of 08 Problem.
(You can quote me on this, but please, don't change any of the words). hehe
I can almost hear it now... Season 13... "Yep,..Just like the big "Crash of 08!"
Oops just went to re read my post and realized my mistake edited. But yes there is nothing we can do from our side at the moment. Solution has to come from a patch from them. Hope it comes soon tho.
Even after the launch of Season 8 and the Emergency Maintenance last night when I just tried to log into STO at 6:51am I still get "Using ARC I keep getting this error when I try logging into STO
Fatal Error: SerializeReadOpen: invalid signature on file ./Localdata/bin/Dynsequences.Bin"
Am I going to have to uninstall then reinstall the game again just to get it to play? Because I really dont want to do that.
"Richard, I'll give you one word of advice, you shouldn't anger a demigod" - Lord Archanfel, Supreme Zoalord and leader of the Chronos Organization in the series Guyver: The Bioboosted Armor series.
Comments
When the loading screen crash of 10/3/13 came along, my main computer at home was affected. My wife's laptop, which is barely able to creak along under the game load, runs it fine. Well, if I don't mind *really* long load times.
Main home machine:
Dell Precision 370 Workstation
Win XP Professional, 64 bit, SP2
Pentium 4 3.60 GHz, 3.25 GB RAM
ATI Fire GL video card <--- I think this is part of the problem. This card is old, and the latest driver for it is really old as well. It is a great card for CAD, even tho it hasn't been cutting edge for at least 6-7 years...
Crashes at 75% of loading bar. Error crash code 18897741
Laptop:
Toshiba Satellite L505
Windows 7, all patches up to date
AMD M860G, ATI Mobility Radeon 4100, 1.5 GB RAM
Sigh, really frustrating that this issue has been noted on tribble really ever since it cropped up back on 10/3 and yet it still makes it into this release. Oh well, at least I can still somewhat play, sorta-ish.
--Red Annorax
Make that +2
View My gallery at http://captricosakara.deviantart.com
Just realized my mistake by not putting the whole convo. Yes that's means that no matter what we do we as end users can't do nothing to fix this at the moment. The solution has to come from them via a patch so they can fix the graphical issue.
Hmmm...well than I hope it comes tomorrow while I am working.
gowing back some time an i think thir was a foram about it a serten KB............ windows update file that conflics with geforce graphix cards if the update is removed then it might fix it ive all so found that disabling ON demand patching helps stop crashing wils swiching maps
That's why STO crashes when loading Starfleet Academy? A graphics issue? Will it be fixed? = /
View My gallery at http://captricosakara.deviantart.com
yess agreed you are dowloading the same file but hears my thinking verfiy files onley cheks file names and not the size of the file if one file is corupeted (missing info) then thir is the glich this can happen to thos that have a bad dsl line or craptik servers have a lagg moment an somthink gets missing (loss of paket datta) ...
the file will still down load and carry on patching an then it will not get noticed un till that part of the file is needed for the game .
sorry to say you carnt just coppy and paste what is needed from trible servers or the like as thir will be a txt file or the like that has all the datta of the files that have been down loaded as a refer point so patching don't happen on next login
least this is what ive lernt about online games an trying to cut down downloading times on 2 pc's by just copping over the files ...it dont work the dam things still patch even tho i put the files in thir my self just like the other version of the game
-vince
View My gallery at http://captricosakara.deviantart.com
I'm unable to play after latest patch... good job...
WHAT AM I PAYING FOR? (700 past day suscriber)
Before the S8 update, I was experiencing the same CTD on the Cryptic load screen others were reporting here (even after the alleged 10/10 fix). Now I can't even launch.
-Lord Commander Solar Macharius
-Lord Commander Solar Macharius
with and without file checking.
allways crash before charakter selection comes up.:mad:
i am worry abaut that - because i dont can do my dailys
and enjoy playing in the evening.
hop it will wor soon
IWW
I myself have not been hit by this bug and I do count myself very lucky! I am already raged with anger that this was known and reported for some time on Tribble, yet nothing has been done to resolve it until it went live.... that's just seriously poor management. I tell you one thing, if I had been hit with this - I would be looking for another game to fill my limited time. If this goes on for another 24 hours, I can see a very large number of long time players calling it a day and leaving for pastures new.
All I can say is please try and stick around guys, I am quite surprised with how much I like the new content and I am enjoying it (even though there will always be people moaning about it)
By no means am I a troll in disguise here either, I have my friend and fleet leader unable to connect to the game as well as other fleet members - which has ruined the shared experience of gaming together on band new content.
I am mad as hell for you guys and I wouldn't be surprised if you're not going to take it anymore!
http://youtu.be/EXqs02lNQMM
Great kid, don't get penisy!
Not sure what to do guys. Maybe it's time for me to play another game and give my money to them.
:mad:
ticket numbers 131112-000943 & 131112-001060
Commanding Officer
Federation One
Patchnotes statet that the Issue will not be resolved with the last Maintanance.
Just bring the server down and fix the error
-Lord Commander Solar Macharius
Why devote a big chunk of developer time to patching in more nice-but-secondary fixes and polish when an apparently massive portion of your player base CANT ACCESS THE GAME.
I dont normally mind bugs because we're all human and mistakes happen. Even on quite bad ones I don't get angry since its a F2P game.
But for pitys sake, countless people (myself included) reported that Tribble was inaccessible and crashing over a month ago. Even as a silver player, Ive shelled out zen for purchases like an EC cap increase, BOFF slots and a Charal and have a right to be able use these purchases.
Why was nothing done?
Even this wouldn't be so bad if not for existing limited time events and rewards, notably the Dyson tribble, Q xp bonus and most crucially the Lobi FE rerun.
Ive already lost 15 Lobi because of this debacle, not to speak of marks, XP and suchlike. If it isnt fixed by this evening I will have lost out on 30 lobi, which for me is the difference in being able to afford a tachyokinetic converter.
I had been strongly considering purchasing a LTS whilst it was on sale. Unless something is done, and soon, they can kiss goodbye to that and all future purchases from this customer.
Then please fill out my dissertation survey on feline attachment, it'd be a massive help (-:
https://www.surveymonkey.co.uk/r/87XKSGH
windows xp.
as soon as the loading bar goes all the way across, crash to desktop.
[12:44] Vessel One of Two Unimatrix 01 deals 1019527 (1157678) Kinetic Damage to you with Plasma Energy Bolt Explosion.
Admirals Log Stardate....aaaahm....whats today's Stardate?
Why didn't you all tell me it was opposites day!
How did everyone else know the actual quote had been altered? (Hence it's very meaning?)
Actual twitter quotes:
"@PWE_BranFlakes well i have been trying everything they been posting as possible solution on forum short of tossing my PC out the door ;(
Brandon Felczer @PWE_BranFlakes
@revega solution will have to come from our end -- it's a graphics related issue."
Sorry, had to look myself because op's "quote" implied the fix wasn't sto's problem.
And looking at earlier parts of the twitter conversation, they were referring to the Crash of 08 Problem.
(You can quote me on this, but please, don't change any of the words). hehe
I can almost hear it now... Season 13... "Yep,..Just like the big "Crash of 08!"
Deceiver's Lair Fleet
Oops just went to re read my post and realized my mistake edited. But yes there is nothing we can do from our side at the moment. Solution has to come from a patch from them. Hope it comes soon tho.
Same problem
Same Error code
Axel Dax
Even after the launch of Season 8 and the Emergency Maintenance last night when I just tried to log into STO at 6:51am I still get "Using ARC I keep getting this error when I try logging into STO
Fatal Error: SerializeReadOpen: invalid signature on file ./Localdata/bin/Dynsequences.Bin"
Am I going to have to uninstall then reinstall the game again just to get it to play? Because I really dont want to do that.
I tried this and still nothing changed except it takes longer to load up to the LOR screen.