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Unable to Log In Due to Unknown Reasons (We're investigating this)

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  • karcornerkarcorner Member Posts: 294 Arc User
    edited May 2013
    I wonder if this thread will beat the Neverwinter thread with all their problems.

    http://nw-forum.perfectworld.com/showthread.php?162831-Launcher-issues-Read-the-first-post-for-solutions/page248

    I wonder with all their problems we are having problems because of them. Too much of a coincidence.

    So glad I waited to buy any packs, I would be pissed if I had paid and others could log on, but not me......
  • sandmahnsandmahn Member Posts: 25 Arc User
    edited May 2013
    Just another amazing example of microsoft not being the only company to take a working product and TRIBBLE it up beyond all recognition.
  • alpha8no0nealpha8no0ne Member Posts: 60 Arc User
    edited May 2013
    starmutt wrote: »
    Well... actually got to the character select screen. Though it took 2 mins for the "team" to load up and the 'PLAY' button to become clickable...click... OOOoooo supprise supprise "Unknown Error".

    Could they at least change that to "server overloaded" or "we could not afford another server for this launch"?

    Yea, I wondering where all the money from the Legacy packs went. I had assumed they would use that money to upgrade as to be prepared for a large influx of users. I actually thought about buying it just so that would happen. Glad I didn't make the mistake of assuming people would have good business sense...
  • daskippadaskippa Member Posts: 0 Arc User
    edited May 2013
    tbarlow wrote: »
    I've been reading some of the post in this topic and it really kinda gets me Guys lets give them a break there working as quick as they can to get us into the game I know how much of a pain servers and stuff like this can be since I run my own servers web, email and so on and I too am working on making my own game and I know it takes a lot of work , time and dealing with the public so again lets give them a break they well get it up asap so we can play thanks

    tbarlow

    You takes da $ you takes da flak
  • neohunter200neohunter200 Member Posts: 101 Arc User
    edited May 2013
    Getting that same error too.

    Oh well. Should have expected that the servers would not be able to cope with the sudden surge in players all logging in at once.

    Will try later today.
  • vixenjalynnvixenjalynn Member Posts: 70 Arc User
    edited May 2013
    Yep down here as well. We know they are investigating. Hubby is on Battle Star and I am looking to download Neverwinter for the shiggles. When things like this happen I just wait to see how many pages acrue, how mature the gamebase is and then scroll through for the fun and count the idiots(refuse to call them trolls) the jerks and the hypocrits.


    "A clean house is a sign of a down server or some other error" That is all people. FB here I come!!! LOL

    By the way, did anyone realize if you update a server and not the account server, the servers speak two different languages, like japanese and arabic. Time for the support crew to install the virtual universal code translator for updates to automatically read the prior codes like the windows fix it had to do for the millenium mess. LOL LOOLOLOLOLOL
  • nailer1985nailer1985 Member Posts: 0 Arc User
    edited May 2013
    alacrityf wrote: »
    Got an update? It's been over an hour since the problem was first reported.

    They've got top men working on it right now.

    TOP. Men.
  • martagonmartagon Member Posts: 0 Arc User
    edited May 2013
    All I wanna do is sort out my doffs, and my rep and then go to bed... :p

    Where's Seven, O'Brian and Scotty when ya need 'em?
  • johnny111971johnny111971 Member Posts: 1,300 Arc User
    edited May 2013
    I refuse to give a company a break that charges for almost every little thing in the game, and makes butt loads of money off the ZEN store, and still have crappy servers. NO EXCUSE.

    Not a Cryptic lover... but ... Really? Charges for everyly little thing? IMO This game has one of the most liberal F2P Models.

    Star Trek Online, Now with out the Trek....
  • sjokruhlicasjokruhlica Member Posts: 434 Arc User
    edited May 2013
    Got in, did my traits for one toon, got DC'd
  • matkempmatkemp Member Posts: 31 Arc User
    edited May 2013
    I was fine, upto a about 20-25 minutes ago then game stopped responding, went to change character...big mistake, now can't get back online..."Login failed for unkown reason"

    To be fair, it is the first day of the new expansion, so these things are unavoidable.
  • erawra1erawra1 Member Posts: 0 Arc User
    edited May 2013
    Quickly MORE lockboxes this will fix the servers!!!


    *chuckle* I bet the acquisition and interaction concerning lockboxes is working perfectly.
  • mehomiemehomie Member Posts: 6 Arc User
    edited May 2013
    yup looks like my other 6gig steam game will be done downloading b4 this TRIBBLE is fixed so i guess ill go pay that company instead of you ........ fix your crappy network hardware and maby ill buy somthing untill then ill skip the lifer sub or the legacy pack
  • mallory2kxmallory2kx Member Posts: 45 Arc User
    edited May 2013
    FIX IT ALREADY GEEZ. What a crappy launch day cant even play my dam reman
  • alpha8no0nealpha8no0ne Member Posts: 60 Arc User
    edited May 2013
    nailer1985 wrote: »
    They've got top men working on it right now.

    TOP. Men.

    *cut to a shot of a monkey hitting a server with a hammer*
  • scotsman22300328scotsman22300328 Member Posts: 20 Arc User
    edited May 2013
    is that you referrin to Xbox's new VHS player Sandmahn :D
  • crownvic2doorcrownvic2door Member Posts: 301 Arc User
    edited May 2013
    Another one bites the dust "Unable to retrieve character selection" ...."connection timed out"
    Looks like its star trek OFFLINE again.
  • daskippadaskippa Member Posts: 0 Arc User
    edited May 2013
    *cut to a shot of a monkey hitting a server with a hammer*

    No that's the sub-contractor they will be bringing in later
  • defiance12defiance12 Member Posts: 33 Arc User
    edited May 2013
    ok.. i had a feeling this would happen.

    Not only is the Login server unreachable. the DATABASE for characters is down. if everyone loses their characters many have worked for years on them im can see this being very bad for STO. Tribble did the same thing did it not when LoR was put on there. DIDNT YOU TAKE THAT AS A WARNING???
  • calistobradycalistobrady Member Posts: 0 Arc User
    edited May 2013
    Been kicked out. Giving up on this for tonight.
  • starkymanstarkyman Member Posts: 158 Arc User
    edited May 2013
    is that you referrin to Xbox's new VHS player Sandmahn :D

    lol thats what i was thinking
  • dessniperdessniper Member Posts: 195 Arc User
    edited May 2013
    Cryptic engineers at "work"

    http://www.youtube.com/watch?v=XeoZqJS-8gk
  • captaind3captaind3 Member Posts: 2,449 Arc User
    edited May 2013
    The speed of posts is mind boggling here. The merges are done now.
    nailer1985 wrote: »
    They've got top men working on it right now.

    TOP. Men.

    And a prize to the man who made the Indiana Jones reference. Raiders to be specific.
    tumblr_mr1jc2hq2T1rzu2xzo9_r1_400.gif
    "Rise like Lions after slumber, In unvanquishable number, Shake your chains to earth like dew, Which in sleep had fallen on you-Ye are many — they are few"
  • oldschooldorkoldschooldork Member Posts: 426 Arc User
    edited May 2013
    captaind3 wrote: »
    Actually I think that would actually require the EV suit.

    At least he didn't try the Eject Warp Plasma...you know the one that sticks to you.:rolleyes:

    Now that would have been really funny! She probably would have kicked me where it counted, though.
    AGpDi8m.gif
    I don't care what the header says, I am not now, nor have I ever been, nor will I ever be, an "ARC user".
  • donutsmasherdonutsmasher Member Posts: 0 Arc User
    edited May 2013
    ladymyajha wrote: »
    We get it, your a Cryptic apologetic.

    Still, you're right, wasn't anywhere near the same number of people, not like the last major patch... or the one before that... or the one before that.

    At what point do you say enough is enough. Some are saying after 10 years of MMOs a launch has never gone right... and they're correct.

    By why do we suffer this fate? Why is it okay and acceptable? Why is the excuse "Well it's always happened that way, so it's good enough for me?" When are we going to expect better? When have we settled for the Status Quo, and not expecting more.

    But I'm wrong, I didn't expect more, or better. In fact we got exactly what the majority of us expected. A horrible launch, with horrible lag, and quite a few players unable to even get into the game, and once they do, they can't do much.

    But that's okay because it's ALWAYS been that way.

    I'm far from being a Cryptic apologist. I'm in the same boat as everyone here, I can't play either and I've made my feelings clear already. My point is that none of us here are unique little snowflakes, this kind of problem has occurred in almost every major online game ever made and will likely continue.

    Behaving as if Cryptic are the single worst company in the history of the world is pathetic, unwarranted and childish. Throwing a temper tantrum and threatening to "take my business elsewhere" is idiotic, inane and pointless.

    Whilst I would prefer that the money I have spent on STO was at least partially used to ensure server stability, and whilst I will not accept borderline or outright pathetic excuses from ANY company that I spend my money with, I do at least have the ability to retract my head from my TRIBBLE long enough to understand that I understand almost nothing about how these kinds of systems operate.

    How many of the "Throw my toys out of my pram" bunch we have here can honestly say they have even the first clue about running, maintaining and updating a system even 10% the size and complexity of Star Trek Online? Not many at all is my estimate, and yet here they are pitching their stuffed ducks and pacifiers every-which-way they can.

    To clarify, I played EVE Online for almost 9 years, during which period I encountered some of the worst and wide reaching patch day issues seen in any online game ever made, and yet I stayed with them because I understood that I didn't understand enough to judge.
    [SIGPIC][/SIGPIC]
    Sig by my better half.
  • admiralsvakadmiralsvak Member Posts: 0 Arc User
    edited May 2013
    gently down the stream ....

    Chases thehellnback with a Lirpa as he screams....
  • rhiantrsahenrhiantrsahen Member Posts: 9 Arc User
    edited May 2013
    Patched without incident. Can't even get to character select screen. From the sounds of it, even if I could I'd be disconnected before the maps finished loading. If I somehow made it all the way in, the lag would be bad enough to render the game unplayable. Not to mention the other issues concerning legacy packs and what-not.

    100% fail all around on this one, guys. Not much else needs to be said.
  • xstaythirstyxxstaythirstyx Member Posts: 51 Arc User
    edited May 2013
    Most peculiar indeed, it is a very huge update so some hiccups is expected. They should be able to rectify the situation within hours.

    Perhaps an emergency maintenance is needed, which is probably what this may be.
    [SIGPIC] [/SIGPIC]
  • captainwessoncaptainwesson Member Posts: 0 Arc User
    edited May 2013
    I refuse to give a company a break that charges for almost every little thing in the game, and makes butt loads of money off the ZEN store, and still have crappy servers. NO EXCUSE.

    Really? Have you played the "free" SWTOR? :rolleyes:
  • demonstormukdemonstormuk Member Posts: 14 Arc User
    edited May 2013
    Logged on, got past the retrieving maps list...and now, SERVER NOT RESPONDING!!
This discussion has been closed.