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Unable to Log In Due to Unknown Reasons (We're investigating this)

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  • velquavelqua Member Posts: 1,220 Arc User
    edited May 2013
    daskippa wrote: »
    It's not the destination its the journey

    It's not the game. It's waiting to log in and crashing. :P
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  • innuwarriorinnuwarrior Member Posts: 305 Arc User
    edited May 2013
    How to know when game is fixed?

    Watch a movie, f5 forum thread until whining stops than play ;)
    Jamal : Tactical space specialist. USS Bug Warrior and many others
    E'Mc2 : Science Reman torp T'Varo, deadly annoyance :P
    Kunmal: Tactical fed Klingon, ground specialist, USS Kanewaga
    Ka -tet Tier 5 fleet fully completed Starbase and fleet property
  • woodyice2470woodyice2470 Member Posts: 15 Arc User
    edited May 2013
    so we now have in excess of 117 pages of complaints now just imagine how many it would be if everyone could access the forums as i now a friend in the states that the forums are down as well for her.
    [SIGPIC][/SIGPIC]
  • alpha8no0nealpha8no0ne Member Posts: 60 Arc User
    edited May 2013
    velqua wrote: »
    Still trying to get past the map issue. Seems the sever is built like a fortress. :P

    Even fortresses have doors lol...
  • nagyervinnagyervin Member Posts: 56 Arc User
    edited May 2013
    Login failed for an unknown reason. Never put something like that in your client's face. This shows only one thing: utter incompetence.
    Your Plasma Torpedo - Heavy III deals 174321 (66343) Kinetic Damage(Critical) to I.R.W. Valdore. :o
  • kimyriellekimyrielle Member Posts: 3 Arc User
    edited May 2013
    They will have a backup of the database, don't worry.
  • ravagerborgravagerborg Member Posts: 127 Arc User
    edited May 2013
    Only 30 min left before i lose my chance to refine my daily quota :(. NICE JOB CRYPTIC!!!!!!!!!!!!!
  • dllmmodllmmo Member Posts: 233 Arc User
    edited May 2013
    Same... It goes between ''Retrieving list of characters'' and loading after character have been chosen when I actually get through.
  • donutsmasherdonutsmasher Member Posts: 0 Arc User
    edited May 2013
    Actually, no. On Tribble that was a deliberate wipe that, of course, nobody could be bothered to read the forums about.


    Welcome to the spoon-fed generation. If it's not on a silver platter delivered by a tuxedo wearing man with a clipped British accent, it doesn't exist.
    [SIGPIC][/SIGPIC]
    Sig by my better half.
  • dragonseye1138dragonseye1138 Member Posts: 91 Arc User
    edited May 2013
    Okay. so I got in (major achievement!) Now I'm parked at the character select screen, i have access to everything and can freely switch between my characters, I'm just not touching anything for the time being, and waiting for it to boot me out on its own.
    Q is a Magical Girl.
  • alpha8no0nealpha8no0ne Member Posts: 60 Arc User
    edited May 2013
    how To Know When Game Is Fixed?

    Watch A Movie, F5 Forum Thread Until Whining Stops Than Play ;)

    The Whining Will Never Stop My Friend!
  • velquavelqua Member Posts: 1,220 Arc User
    edited May 2013
    Even fortresses have doors lol...

    Are we talking about "backdoors"? :P
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  • jrq2jrq2 Member Posts: 263 Arc User
    edited May 2013
    Nice to know that being prepared is not in their vocabulary

    :mad:

    But that?s no surprise here.
  • rjewkesrjewkes Member Posts: 237 Arc User
    edited May 2013
    Good News, it's no longer an unknown reason, it has moved for some to a timeout.
    signature2.jpg
    galacticguards.enjin.com/
    Formerly Jewkesman Member from Nov 2009!
  • demonstormukdemonstormuk Member Posts: 14 Arc User
    edited May 2013
    It seems I am about to go where no man has gone before....6 digits on the server not responding screen. XD
  • skquigeskquige Member Posts: 16 Arc User
    edited May 2013
    defiance12 wrote: »
    ok.. i had a feeling this would happen.

    Not only is the Login server unreachable. the DATABASE for characters is down. if everyone loses their characters many have worked for years on them im can see this being very bad for STO. Tribble did the same thing did it not when LoR was put on there. DIDNT YOU TAKE THAT AS A WARNING???

    if we lose all the toons thay better cominsat us for the zen and time lost not to menchion the stuff thats not offerd anymore
  • celairnaurcelairnaur Member Posts: 12 Arc User
    edited May 2013
    Well there is progress lol. It retrieves my characters but I can't login with the characters as I get the unknown error still.
  • alpha8no0nealpha8no0ne Member Posts: 60 Arc User
    edited May 2013
    Welcome to the spoon-fed generation. If it's not on a silver platter delivered by a tuxedo wearing man with a clipped British accent, it doesn't exist.

    Nothing exists then?
  • captaind3captaind3 Member Posts: 2,449 Arc User
    edited May 2013
    Wow Neverwinter people seem to be dismantling the game trying to get it to work.

    Why in the name of the Dowd would anyone have multiple games on one server or one set of servers. Each game should have independent dedicated hardware. Interconnected if you want fine, but they should each have their own system and backups, sheesh. This seems dangerous.
    tumblr_mr1jc2hq2T1rzu2xzo9_r1_400.gif
    "Rise like Lions after slumber, In unvanquishable number, Shake your chains to earth like dew, Which in sleep had fallen on you-Ye are many — they are few"
  • donutsmasherdonutsmasher Member Posts: 0 Arc User
    edited May 2013
    rjewkes wrote: »
    Good News, it's no longer an unknown reason, it has moved for some to a timeout.


    That isn't an error code, it is a suggestion.
    [SIGPIC][/SIGPIC]
    Sig by my better half.
  • superfoxyplushsuperfoxyplush Member Posts: 87 Arc User
    edited May 2013
    machtava wrote: »
    10 1/2 Hours is a bit much to update and fix a game that has been around so long. I play beta games that don't have these issues.

    It is when you think in the EU it's been down since 2pm/3pm and it's now 11pm/12am
    or later. The problem will right itself because Europe will stop logging in and be in bed.
  • jackokasonjackokason Member Posts: 86 Arc User
    edited May 2013
    then its what I thought. Too many logins at once. System can't keep up with the transfer. In other words:


    "he's dead jim!"
    Michel "Mic" Nardy
    Fleet Admiral
    Task Force Omega
    United Federation of Planets
  • kerygankerygan Member Posts: 254 Arc User
    edited May 2013
    captaind3 wrote: »
    Good, server maintenance means an application of a fix.

    but not the application of a fix of the fix
  • firekeeperhufirekeeperhu Member Posts: 416 Arc User
    edited May 2013
    at the infinity + 1st attempt, i got through the "loading map" screen, fought myself through the "server disconnect" message during the map loading screen, got a patch message at the top left corner, and then i got a brand new error message that says DUPLICATE LOGIN or something like that. unbelievable.
    <3 Defiant <3

    RnD and upgrade needs less RNG. Less lottery. Something has to change.
  • macroniusmacronius Member Posts: 2,526
    edited May 2013
    Still having a problem ... Congrats on not disappointing us with your epic fails.
    "With the first link, the chain is forged. The first speech censored, the first thought forbidden, the first freedom denied, chains us all irrevocably."

    - Judge Aaron Satie
  • rhiaroserhiarose Member Posts: 27 Arc User
    edited May 2013
    Really? Have you played the "free" SWTOR? :rolleyes:

    What you mean you dont like paying to be able to remove your helmet, match the color of your armor and about a dozen other quality of life game mechanics?

    well you sir are rather spoiled!!!!

    but no, really F2P SWTOR is anything but free and its still a terrible game with about as much in common with Star Wars as the prequels did.
  • donutsmasherdonutsmasher Member Posts: 0 Arc User
    edited May 2013
    Nothing exists then?


    I am British and can pull off the "Upper class" accent if you so desire.
    [SIGPIC][/SIGPIC]
    Sig by my better half.
  • ladymyajhaladymyajha Member Posts: 1,428 Arc User
    edited May 2013
    It is when you think in the EU it's been down since 2pm/3pm and it's now 11pm/12am
    or later. The problem will right itself because Europe will stop logging in and be in bed.

    Yeah but the Pacific Coast is coming up after they get off work... it's only going to get worse
  • indyv72indyv72 Member Posts: 29 Arc User
    edited May 2013
    Almost impossible to keep up with this thread! Read one page and 5 more are waiting after that!
  • crimsonmagnuscrimsonmagnus Member Posts: 0 Arc User
    edited May 2013
    skquige wrote: »
    if we lose all the toons thay better cominsat us for the zen and time lost not to menchion the stuff thats not offerd anymore

    I agree. I demand cominsation.
This discussion has been closed.