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Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

Get Latest Sto Launcher Here!

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Comments

  • captainwilliams2captainwilliams2 Member Posts: 0 Arc User
    edited May 2013
    All the server statuses on the mmoserverstatus website are online. But it says down on the launcher itself What the heck is that
  • mrspam404mrspam404 Member Posts: 58 Arc User
    edited May 2013
    LOL good I thought it was just me. First the launcher wouldn't update or so it says since i just got the patch now after i finally got the launcher to update,and now can't login. Think Cryptic should get outta bed and get to work. A message on the main page would be nice just like they do for maintence so I wouldn't sit here for a half hour trying to fix what I can't fix. Thanks.
  • captainwilliams2captainwilliams2 Member Posts: 0 Arc User
    edited May 2013
    Everyone's probably screwed till tomorrow. It's late and they all probably went home for the night
  • voyagerfan9751voyagerfan9751 Member Posts: 1,120 Arc User
    edited May 2013
    captainwilliams2 wrote: »
    Everyone's probably screwed till tomorrow. It's late and they all probably went home for the night

    Given that Cryptic is aware of the problem and according to twitter working on it, I doubt it. Not saying it couldn't take till tomorrow. But, if there are people working on it, chances are they will work on it and get it resolved before tomorrow. having your servers down over night is not ideal for a game company.
  • adrastasadrastas Member Posts: 0 Arc User
    edited May 2013
    bloodwolfgurl wrote: »
    I'm just glad it's not just me!

    Same here! I don't mind the wait, I just wish they'd have posted something to let us know that they were having a problem, and aware of it, instead of freaking people out! Still, if it's between taking time to post an alert about a problem or spending the time fixing it, I suppose fixing it is more important.
  • warp1000warp1000 Member Posts: 7 Arc User
    edited May 2013
    I am so bored now, good thing hockey is on...

    Hope they get it up and running after game is over, like in 5 minutes
  • lordhavelocklordhavelock Member Posts: 2,248 Arc User
    edited May 2013
    lordhavelock wrote: »
    Well, this is a first for me. I've not ever had this problem, but my Cryptic Launcher Autoupdate is failing. Keeps telling me it's trying to update the launcher. To be patient, and tries to connect a couple-three times and fails...
    Well, this morning everything appears to be working fine. Strange.

    >shrug<

    :)

    You can find/contact me in game as @PatricianVetinari. Playing STO since Feb 2010.
  • section31agent#8506 section31agent
    section31agent#8506
         Member Posts: 665 Arc User
    edited May 2013
    vividh wrote: »
    here it is - http://www.mediafire.com/?7zb31v9kz2cv23u

    hope it helps - however it seems this is an update server issue and is being worked on

    I got a file locked error message when i used this link.
  • hipposoft1701hipposoft1701 Member Posts: 16 Arc User
    edited May 2013
    I've got that this morning - never had it before. I have used the link at the start of this thread and same result - cannot connect to patch server. Help! Losing precious STO time here!
  • cyberpunkfalconcyberpunkfalcon Member Posts: 125 Arc User
    edited May 2013
    It wont work. I can't access the game :confused:
    ____________________________
    http://warriorclan.shivtr.com/
  • photonentorpedophotonentorpedo Member Posts: 8 Arc User
    edited May 2013
    Hello

    Star Trek Online is unavailable in Europe/Germany. No login is possible in the German PWE forum. When the login attempt is only the error message "an error occurred while processing your request". From Germany/Europe is nothing at moment. I post my times here in the English forum tracerts. I found this entry with "Bing translator" translates as I can not English.

    Greeting
    photonentorpedo :confused:
  • vividhvividh Member Posts: 108 Arc User
    edited May 2013
    same here not working from Dubai, UAE...

    Was working just fine yesterday :S
    In game: @vividh
  • ayajaayaja Member Posts: 0 Arc User
    edited May 2013
    http://www.mmoserverstatus.com/star_trek_online
  • photonentorpedophotonentorpedo Member Posts: 8 Arc User
    edited May 2013
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. Alle Rechte vorbehalten.

    C:\Users\TRIBBLE>tracert launcher.startrekonline.com

    Routenverfolgung zu launcher.startrekonline.com [208.95.185.44] ?ber maximal 30
    Abschnitte:

    1 1 ms <1 ms <1 ms TRIBBLE.TRIBBLE [TRIBBLE.TRIBBLE.TRIBBLE.x]
    2 17 ms 17 ms 17 ms rdsl-hnvr-de01.nw.mediaways.net [213.20.59.225]

    3 17 ms 17 ms 17 ms xmwc-hnvr-de02-chan-18.nw.mediaways.net [195.71.
    244.214]
    4 18 ms 17 ms 17 ms rmwc-hnvr-de03-ge-0-1-0-0.nw.mediaways.net [62.5
    3.142.115]
    5 21 ms 23 ms 22 ms rmwc-brln-de02-xe-0-1-2-0.nw.mediaways.net [195.
    71.254.61]
    6 22 ms 22 ms 22 ms rmwc-brln-de01-xe-0-1-0-0.nw.mediaways.net [62.5
    3.167.229]
    7 37 ms 36 ms 38 ms Xe0-1-0-0-grtparix1.red.telefonica-wholesale.net
    [84.16.10.1]
    8 38 ms 37 ms 38 ms 213.140.52.210
    9 39 ms 39 ms 39 ms te0-0-0-2.mpd22.par01.atlas.cogentco.com [130.11
    7.2.234]
    10 45 ms 45 ms 43 ms te0-3-0-1.mpd22.lon13.atlas.cogentco.com [130.11
    7.50.9]
    11 128 ms 127 ms 128 ms te0-2-0-4.ccr22.bos01.atlas.cogentco.com [154.54
    .43.57]
    12 131 ms 132 ms 159 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
    130]
    13 * * * Zeit?berschreitung der Anforderung.
    14 * * * Zeit?berschreitung der Anforderung.
    15 * * * Zeit?berschreitung der Anforderung.
    16 * * * Zeit?berschreitung der Anforderung.
    17 * * * Zeit?berschreitung der Anforderung.
    18 * * * Zeit?berschreitung der Anforderung.
    19 * * * Zeit?berschreitung der Anforderung.
    20 * * * Zeit?berschreitung der Anforderung.
    21 * * * Zeit?berschreitung der Anforderung.
    22 * * * Zeit?berschreitung der Anforderung.
    23 * * * Zeit?berschreitung der Anforderung.
    24 * * * Zeit?berschreitung der Anforderung.
    25 * * * Zeit?berschreitung der Anforderung.
    26 * * * Zeit?berschreitung der Anforderung.
    27 * * * Zeit?berschreitung der Anforderung.
    28 * * * Zeit?berschreitung der Anforderung.
    29 * * * Zeit?berschreitung der Anforderung.
    30 * * * Zeit?berschreitung der Anforderung.

    Ablaufverfolgung beendet.

    C:\Users\TRIBBLE>tracert accounts.crypticstudios.com

    Routenverfolgung zu accounts.crypticstudios.com [208.95.185.165] ?ber maximal 30
    Abschnitte:

    1 <1 ms <1 ms <1 ms TRIBBLE.TRIBBLE [TRIBBLE.TRIBBLE.TRIBBLE.x]
    2 17 ms 17 ms 17 ms rdsl-hnvr-de01.nw.mediaways.net [213.20.59.225]

    3 17 ms 18 ms 16 ms xmwc-hnvr-de01-chan-18.nw.mediaways.net [195.71.
    244.210]
    4 17 ms 17 ms 17 ms rmwc-hnvr-de03-ge-0-0-0-0.nw.mediaways.net [62.5
    3.142.83]
    5 22 ms 78 ms 22 ms rmwc-brln-de02-xe-0-1-2-0.nw.mediaways.net [195.
    71.254.61]
    6 22 ms 21 ms 23 ms rmwc-brln-de01-xe-0-1-1-0.nw.mediaways.net [62.5
    3.167.253]
    7 38 ms 36 ms 38 ms Xe0-1-0-0-grtparix1.red.telefonica-wholesale.net
    [84.16.10.1]
    8 38 ms 39 ms 37 ms 213.140.52.134
    9 41 ms 38 ms 39 ms te0-0-0-2.ccr22.par01.atlas.cogentco.com [154.54
    .58.125]
    10 45 ms 45 ms 44 ms te0-3-0-1.ccr22.lon13.atlas.cogentco.com [130.11
    7.2.253]
    11 131 ms 130 ms 130 ms te0-7-0-33.ccr22.bos01.atlas.cogentco.com [130.1
    17.0.46]
    12 201 ms 207 ms 224 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
    130]
    13 * * * Zeit?berschreitung der Anforderung.
    14 * * * Zeit?berschreitung der Anforderung.
    15 * * * Zeit?berschreitung der Anforderung.
    16 * * * Zeit?berschreitung der Anforderung.
    17 * * * Zeit?berschreitung der Anforderung.
    18 * * * Zeit?berschreitung der Anforderung.
    19 * * * Zeit?berschreitung der Anforderung.
    20 * * * Zeit?berschreitung der Anforderung.
    21 * * * Zeit?berschreitung der Anforderung.
    22 * * * Zeit?berschreitung der Anforderung.
    23 * * * Zeit?berschreitung der Anforderung.
    24 * * * Zeit?berschreitung der Anforderung.
    25 * * * Zeit?berschreitung der Anforderung.
    26 * * * Zeit?berschreitung der Anforderung.
    27 * * * Zeit?berschreitung der Anforderung.
    28 * * * Zeit?berschreitung der Anforderung.
    29 * * * Zeit?berschreitung der Anforderung.
    30 * * * Zeit?berschreitung der Anforderung.

    Ablaufverfolgung beendet.

    C:\Users\TRIBBLE>tracert patchserver.crypticstudios.com

    Routenverfolgung zu patchserver.crypticstudios.com [208.95.185.41] ?ber maximal
    30 Abschnitte:

    1 1 ms <1 ms <1 ms TRIBBLE.TRIBBLE [TRIBBLE.TRIBBLE.TRIBBLE.x]
    2 18 ms 17 ms 17 ms rdsl-hnvr-de01.nw.mediaways.net [213.20.59.225]

    3 18 ms 17 ms 17 ms xmwc-hnvr-de01-chan-18.nw.mediaways.net [195.71.
    244.210]
    4 18 ms 17 ms 17 ms rmwc-hnvr-de03-ge-0-0-0-0.nw.mediaways.net [62.5
    3.142.83]
    5 21 ms 24 ms 21 ms rmwc-brln-de02-xe-0-1-2-0.nw.mediaways.net [195.
    71.254.61]
    6 21 ms 22 ms 22 ms rmwc-brln-de01-chan-0-0.nw.mediaways.net [213.20
    .149.65]
    7 38 ms 36 ms 37 ms Xe0-1-0-0-grtparix1.red.telefonica-wholesale.net
    [84.16.10.1]
    8 38 ms 38 ms 38 ms 213.140.52.134
    9 39 ms 39 ms 38 ms te0-0-0-2.mpd22.par01.atlas.cogentco.com [130.11
    7.2.234]
    10 45 ms 44 ms 43 ms te0-3-0-1.mpd22.lon13.atlas.cogentco.com [130.11
    7.50.9]
    11 126 ms 127 ms 127 ms te0-3-0-4.ccr22.bos01.atlas.cogentco.com [154.54
    .5.122]
    12 131 ms 129 ms 130 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
    4]
    13 * * 125 ms 38.111.40.114
    14 * * * Zeit?berschreitung der Anforderung.
    15 * * * Zeit?berschreitung der Anforderung.
    16 * * * Zeit?berschreitung der Anforderung.
    17 * * * Zeit?berschreitung der Anforderung.
    18 * * * Zeit?berschreitung der Anforderung.
    19 * * * Zeit?berschreitung der Anforderung.
    20 * * * Zeit?berschreitung der Anforderung.
    21 * * * Zeit?berschreitung der Anforderung.
    22 * * * Zeit?berschreitung der Anforderung.
    23 * * * Zeit?berschreitung der Anforderung.
    24 * * * Zeit?berschreitung der Anforderung.
    25 * * * Zeit?berschreitung der Anforderung.
    26 * * * Zeit?berschreitung der Anforderung.
    27 * * * Zeit?berschreitung der Anforderung.
    28 * * * Zeit?berschreitung der Anforderung.
    29 * * * Zeit?berschreitung der Anforderung.
    30 * * * .Zeit?berschreitung der Anforderung

    Ablaufverfolgung beendet.

    Zeit?berschreitung der Anforderung -> The request timed out.

    I hope this helps in troubleshooting cryptic.

    Greeting
    photonentorpedo :confused:


    Note: Translated with Bing translator.
  • e1ementoe1emento Member Posts: 19 Arc User
    edited May 2013
    Same here. The launcher is not working so I can't get in. Found out it's the same with any of their other games as well.
  • cyberpunkfalconcyberpunkfalcon Member Posts: 125 Arc User
    edited May 2013
    STO and Neverwinter not working in Australia.
    ____________________________
    http://warriorclan.shivtr.com/
  • vividhvividh Member Posts: 108 Arc User
    edited May 2013
    its started working now

    Edit: stuck at "connecting to login server"
    In game: @vividh
  • cyberpunkfalconcyberpunkfalcon Member Posts: 125 Arc User
    edited May 2013
    vividh wrote: »
    its started working now

    Edit: stuck at "connecting to login server"

    Same here! Thanks Cryptic.
    ____________________________
    http://warriorclan.shivtr.com/
  • kriti84kriti84 Member Posts: 0 Arc User
    edited May 2013
    Same here, it seems europians cant play sto at the weekends? :S
  • vividhvividh Member Posts: 108 Arc User
    edited May 2013
    cyberpunkfalcon wrote: »
    Same here! Thanks Cryptic.

    maybe its the rush of people suddenly trying to reconnect
    In game: @vividh
  • vividhvividh Member Posts: 108 Arc User
    edited May 2013
    the website now says that sto is currently offline, so i guess they are on the job trying to fix the issue, lets be patient
    In game: @vividh
  • ayajaayaja Member Posts: 0 Arc User
    edited May 2013
    here is the link to check the server status.. it's all up just a few mins ago..

    http://www.mmoserverstatus.com/star_trek_online
  • vividhvividh Member Posts: 108 Arc User
    edited May 2013
    ayaja wrote: »
    here is the link to check the server status.. it's all up just a few mins ago..

    http://www.mmoserverstatus.com/star_trek_online

    Yes it does say everything is online, however if you open the launcher/website, it says the game is offline from their end (it seems) and they are working to fix the issue.
    In game: @vividh
  • kriti84kriti84 Member Posts: 0 Arc User
    edited May 2013
    ayaja wrote: »
    here is the link to check the server status.. it's all up just a few mins ago..

    http://www.mmoserverstatus.com/star_trek_online
    It is just ping the servers, actually dont determinate thet they workin properly, or not.
  • cyberpunkfalconcyberpunkfalcon Member Posts: 125 Arc User
    edited May 2013
    Don't worry they're hard at work trying to fix this.
    ____________________________
    http://warriorclan.shivtr.com/
  • photonentorpedophotonentorpedo Member Posts: 8 Arc User
    edited May 2013
    cyberpunkfalcon wrote: »
    Don't worry they're hard at work trying to fix this.

    Hallo,

    das mag sein das die Hart daran Arbeiten den fehler zu beheben und glaub ich auch. Aber wenn die jetzt schon probleme haben die Server am laufen zu halten vernueftig, dann sehe ich fuer den 21.05. zur einfuehrung der Romulaner schwarz. Denn dann hab ich so meine zweifel das die Server den ansturm am 21.5. standhalten werden. Und deshalb werde ich erst am 22.5. wieder Online kommen in STO, da die Server mit sicherheit hoffnungslos ueberlastet sein werden. Aber ok, abwarten und Tee trinken.

    Gru?
    photonentorpedo :)

    (uebersetzt mit Bing Translator)


    English:

    Hello

    that may be hard to work to resolve the error and I believe also. But if that already suffer the servers most run to keep curious, then I see black for the 21.05 establishing the Romulans. Because then I have to my doubt that the servers will survive the onslaught on the 21.5. And therefore I will return only online at the may in STO, because the Security server will be hopelessly overloaded. But ok, wait and drink tea.

    Greeting
    photonentorpedo :)

    (Translated with Bing translator)
  • photonentorpedophotonentorpedo Member Posts: 8 Arc User
    edited May 2013
    Hello

    the servers are not reachable again. I post my Tracerts time then again.

    Greeting
    Photonentorpedo :rolleyes:
  • photonentorpedophotonentorpedo Member Posts: 8 Arc User
    edited May 2013
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. Alle Rechte vorbehalten.

    C:\Users\xxxx>tracert launcher.startrekonline.com

    Routenverfolgung zu launcher.startrekonline.com [208.95.185.44] ?ber maximal 30
    Abschnitte:

    1 <1 ms <1 ms <1 ms TRIBBLE.TRIBBLE [TRIBBLE.TRIBBLE.TRIBBLE.x]
    2 17 ms 16 ms 16 ms rdsl-hnvr-de01.nw.mediaways.net [213.20.59.225]

    3 16 ms 16 ms 15 ms xmwc-hnvr-de01-chan-18.nw.mediaways.net [195.71.
    244.210]
    4 16 ms 16 ms 16 ms rmwc-hnvr-de04-ge-0-0-0-0.nw.mediaways.net [62.5
    3.142.84]
    5 63 ms 65 ms 24 ms rmwc-frnk-de01-xe-7-1-1-0.nw.mediaways.net [195.
    71.254.233]
    6 24 ms 24 ms 23 ms rmwc-dsdf-de01-chan-2-0.nw.mediaways.net [195.71
    .254.146]
    7 27 ms 26 ms 29 ms Xe7-0-3-0-grtdusix1.red.telefonica-wholesale.net
    [84.16.7.229]
    8 37 ms 36 ms 36 ms Xe1-0-0-0-grtlontl1.red.telefonica-wholesale.net
    [94.142.120.238]
    9 50 ms 50 ms 50 ms te0-2-0-5.ccr21.lon01.atlas.cogentco.com [130.11
    7.14.205]
    10 51 ms 51 ms 51 ms te0-5-0-6.mpd21.lon13.atlas.cogentco.com [154.54
    .74.50]
    11 119 ms 119 ms 119 ms te0-3-0-4.ccr21.bos01.atlas.cogentco.com [154.54
    .30.129]
    12 154 ms 215 ms 207 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
    ]
    13 * * * Zeit?berschreitung der Anforderung.
    14 * * * Zeit?berschreitung der Anforderung.
    15 * * * Zeit?berschreitung der Anforderung.
    16 * * * Zeit?berschreitung der Anforderung.
    17 * * * Zeit?berschreitung der Anforderung.
    18 * * * Zeit?berschreitung der Anforderung.
    19 * * * Zeit?berschreitung der Anforderung.
    20 * * * Zeit?berschreitung der Anforderung.
    21 * * * Zeit?berschreitung der Anforderung.
    22 * * * Zeit?berschreitung der Anforderung.
    23 * * * Zeit?berschreitung der Anforderung.
    24 * * * Zeit?berschreitung der Anforderung.
    25 * * * Zeit?berschreitung der Anforderung.
    26 * * * Zeit?berschreitung der Anforderung.
    27 * * * Zeit?berschreitung der Anforderung.
    28 * * * Zeit?berschreitung der Anforderung.
    29 * * * Zeit?berschreitung der Anforderung.
    30 * * * Zeit?berschreitung der Anforderung.

    Ablaufverfolgung beendet.

    C:\Users\xxxx>tracert accounts.crypticstudios.com

    Routenverfolgung zu accounts.crypticstudios.com [208.95.185.165] ?ber maximal 30
    Abschnitte:

    1 1 ms <1 ms <1 ms TRIBBLE.TRIBBLE [TRIBBLE.TRIBBLE.TRIBBLE.x]
    2 17 ms 17 ms 16 ms rdsl-hnvr-de01.nw.mediaways.net [213.20.59.225]

    3 17 ms 17 ms 17 ms xmwc-hnvr-de02-chan-18.nw.mediaways.net [195.71.
    244.214]
    4 17 ms 17 ms 17 ms rmwc-hnvr-de04-ge-0-1-0-0.nw.mediaways.net [62.5
    3.142.116]
    5 26 ms 25 ms 100 ms rmwc-frnk-de01-xe-7-1-1-0.nw.mediaways.net [195.
    71.254.233]
    6 24 ms 25 ms 95 ms rmwc-dsdf-de01-chan-2-0.nw.mediaways.net [195.71
    .254.146]
    7 63 ms 26 ms 30 ms Xe7-0-3-0-grtdusix1.red.telefonica-wholesale.net
    [84.16.7.229]
    8 38 ms 37 ms 38 ms Xe1-0-0-0-grtlontl1.red.telefonica-wholesale.net
    [94.142.120.238]
    9 51 ms 51 ms 51 ms te0-2-0-5.ccr21.lon01.atlas.cogentco.com [130.11
    7.14.205]
    10 50 ms 50 ms 50 ms te0-5-0-3.mpd21.lon13.atlas.cogentco.com [154.54
    .74.42]
    11 121 ms 121 ms 122 ms te0-2-0-4.ccr21.bos01.atlas.cogentco.com [66.28.
    4.189]
    12 124 ms 123 ms 124 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
    134]
    13 * * * Zeit?berschreitung der Anforderung.
    14 * * * Zeit?berschreitung der Anforderung.
    15 118 ms 117 ms 122 ms accounts.crypticstudios.com [208.95.185.165]

    Ablaufverfolgung beendet.

    C:\Users\xxxx>tracert patchserver.crypticstudios.com

    Routenverfolgung zu patchserver.crypticstudios.com [208.95.185.41] ?ber maximal
    30 Abschnitte:

    1 1 ms <1 ms <1 ms TRIBBLE.TRIBBLE [TRIBBLE.TRIBBLE.TRIBBLE.x]
    2 17 ms 17 ms 17 ms rdsl-hnvr-de01.nw.mediaways.net [213.20.59.225]

    3 18 ms 17 ms 16 ms xmwc-hnvr-de02-chan-18.nw.mediaways.net [195.71.
    244.214]
    4 17 ms 69 ms 17 ms rmwc-hnvr-de04-ge-0-1-0-0.nw.mediaways.net [62.5
    3.142.116]
    5 24 ms 23 ms 23 ms rmwc-frnk-de01-xe-7-1-1-0.nw.mediaways.net [195.
    71.254.233]
    6 24 ms 111 ms 76 ms rmwc-dsdf-de01-chan-2-0.nw.mediaways.net [195.71
    .254.146]
    7 30 ms 29 ms 27 ms 176.52.253.169
    8 35 ms 37 ms 35 ms dialup-212.162.17.145.frankfurt1.mik.net [212.16
    2.17.145]
    9 * * * Zeit?berschreitung der Anforderung.
    10 * * rmwc-hnvr-de04-ge-0-1-0-0.nw.mediaways.net [62.53.142.116
    ] meldet: Zielnetz nicht erreichbar.

    Ablaufverfolgung beendet.

    C:\Users\xxxx>


    Translation.: Zielnetz nicht erreichbar. -> Destination net unreachable.
    Zeitueberschreitung der Anforderung -> The request timed out.

    Note.: This tracert is from Germany. Translate with Bing translator.

    Greeting
    photonentorpedo :rolleyes:
  • sfalanga42sfalanga42 Member Posts: 15 Arc User
    edited May 2013
    I'm in the same boat.
    Heavy Weapons, knocking down walls and horribly maiming people since man first asked "What if I made this really big?".[SIGPIC][/SIGPIC]
  • cds1984cds1984 Member Posts: 9
    edited May 2013
    All that's been happening to me is that I open the launcher... the launcher loads correctly, but once it gets to patching... it just stays there... does nothing else...

    I had the launcher up for about a hour yesterday and it never did anything else for that hour...

    Clearly there is an issue here that I am sure they know about
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