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Cryptic Launcher Autoupdate Problem

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    sunfranckssunfrancks Member Posts: 3,925 Arc User
    edited January 2013
    lex1con wrote: »
    tried doing the private tunnel thing.
    downloaded the patch ran the game and got the same issue.

    im in uk


    I am in game now through that method.

    Download Private tunnel.

    Install and connect ( you can also use any VPN)

    Load the launcher, login and let it patch.

    Make sure auto patching is off under launcher options.

    Click engage and go into one of your characters.

    Dissconnect from your vpn or private tunnel.

    You will see that you are dissconnected, but leave the window open!!

    Wait a couple of mins for your own broadband to reconnect.

    Log back into game.

    Voila :D
    Fed: Eng Lib Borg (Five) Tac Andorian (Shen) Sci Alien/Klingon (Maelrock) KDF:Tac Romulan KDF (Sasha) Tac Klingon (K'dopis)
    Founder, member and former leader to Pride Of The Federation Fleet.
    What I feel after I hear about every decision made since Andre "Mobile Games Generalisimo" Emerson arrived...
    3oz8xC9gn8Fh4DK9Q4.gif





  • Options
    [Deleted User][Deleted User] Posts: 0 Arc User
    edited January 2013
    daskippa wrote: »
    Turn of automatic pathing in luancher oprtions that should fix it for ya and let you use you BBand once in client

    nop, its not working either, you mean the "Disable on-demand patching" option, aren't you?
  • Options
    guitarblokeguitarbloke Member Posts: 6 Arc User
    edited January 2013
    Meh, well I don't pay for the game so apparently haven't got as much right as some to grumble, however I have paid for several ingame items which I am not able to access due to the downtime. Does that give me some sort of right to whine, just a little?
  • Options
    thisisoverlordthisisoverlord Member Posts: 949 Arc User
    edited January 2013
    Actually, that was not an implied threat of violence at all. I had erroneously presumed he was one of our own, and at best a conservative (I am a liberal). That's why I had mentioned that the freedom of speech is before the freedom of bearing arms.

    I do not discourage legitimate arguments. I simply believe that those who do not pay for the game have no right to criticize the developers for issues related to said free game. Free is never truly free, and the only ones who DO in fact have any legitimate argument are those who have invested real money in said game. Time - while valuable - is not relevant in this case because if your time was really that valuable then you would be wasting it on a game at all.

    And I totally agree on Fox News network. Note I never mentioned freedom of the press, because that is relative.... and false.

    This is moronic

    It's like saying that if I give free toys out that don't pass the safety standards that it's the parents and children own fault if something bad happens.

    No.

    Regardless of whether of game is "free" or not, a minimum standard of service is expected and required. Just like free food at soup kitchens still needs to be free of harmful bacteria and those providing it are liable if it is not.
    [SIGPIC][/SIGPIC]
    #2311#2700#2316#2500
  • Options
    willow6912willow6912 Member Posts: 0 Arc User
    edited January 2013
    So any staff got an update as to when this will get sorted?

    or can use a keyboard?
  • Options
    mrbaconsahmrbaconsah Member Posts: 39 Arc User
    edited January 2013
    They are as clueless as we are that's why. Heck they could've just linked us to a patch file we could install ourselves.

    But noooooooooooooooooo.

    They can't just link a patch file, because they use RSync type patching, which patches on the fly - it depends on where you are in the game, and what systems you've visited. Ever noticed that you go to some system and it says 'patching...' up in the top left?

    So everyone is NOT at the same level of patch, they are for main launcher and main client, but not for in game files.

    To produce a patch for 'everyone' we'd all have to re-download the game again. At least 12GB, which is why they don't do that kind of patching.

    They can trickle feed the data to the people that need it, and hence be more efficient.
  • Options
    sindreksindrek Member Posts: 0 Arc User
    edited January 2013
    Captain's Log: Supplemental
    A strange rumbling and feeling in my stomach is occurring and I have also located in what appears to be a 21st century refrigerator device, a loaf of bread, ham, cheddar cheese, lettuce, and mayonnaise. How can I make use of these objects?
  • Options
    firescorpion1firescorpion1 Member Posts: 10 Arc User
    edited January 2013
    yea ,well it's way past the server maintenance and im still not even able to get the patch started it keeps trying to connect , after 2 trys it tells me to check my internet connection

    and my internet connection is fine, had no problems until now
    the os is windows 7 if that helps not gona post my ip numbers
  • Options
    [Deleted User][Deleted User] Posts: 0 Arc User
    edited January 2013
    oops, we have a 4,6 GB patch!!
    perhaps this is the fix...
  • Options
    vnm51vnm51 Member Posts: 38 Arc User
    edited January 2013
    "My only thought is, is it not possible to role back to the previous version so that we can at least do something and then try again with this patch in a couple of days?"
    Second that.
  • Options
    sirurzasirurza Member Posts: 2 Arc User
    edited January 2013
    How to pass the time while waiting for the servers to get fixed..

    http://www.youtube.com/watch?v=Sagg08DrO5U
  • Options
    fumaninkfumanink Member Posts: 16 Arc User
    edited January 2013
    Meanwhile at Cryptic studios............................... http://www.youtube.com/watch?v=wQ2nVL1-XFk
    They used to say if an infinite number of chimps typed we would get the works of Shakespeare, the internet has proved this is NOT the case...
  • Options
    fsmooobsfsmooobs Member Posts: 5 Arc User
    edited January 2013
    sindrek wrote: »
    Captain's Log: Supplemental
    A strange rumbling and feeling in my stomach is occurring and I have also located in what appears to be a 21st century refrigerator device, a loaf of bread, ham, cheddar cheese, lettuce, and mayonnaise. How can I make use of these objects?

    HAHAHAHA... How very true! :P
    Moobs

    =/\=

    Captain, U.S.S. Indefatigable
  • Options
    borgsbuilderborgsbuilder Member Posts: 5 Arc User
    edited January 2013
    mrbaconsah wrote: »
    "a couple of times when trying the launcher i got a dns error. so this is a dns problem somewhere obviously."

    Chances are they've moved the server to a new IP away from the problem network. That means waiting for DNS update. * again just a guess.
    Nope, after testing directly Crypticstudio's NS their records are the same (208.95.185.41). So, this is not a DNS problem :)

    This looks a routing problem.

    I'm from Spain, and from my home ISP i cant connect, but from office's connection works like a charm.
  • Options
    gwyrddgwyrdd Member Posts: 2 Arc User
    edited January 2013
    I'm having the same issue with the launch, I tried the tethering option with my phone, that worked but when switched back to my main connection dropped. I'm on Virgin Media in the UK and my tests are as follows:

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 20 ms 15 ms 15 ms cpc9-ely05-2-0-gw.5-1.cable.virginmedia.com [81.106.59.1]
    2 24 ms 13 ms 12 ms cdif-core-2a-ae3-1976.network.virginmedia.net [62.254.253.105]
    3 13 ms 22 ms 16 ms brhm-bb-1a-ae6-0.network.virginmedia.net [62.253.174.81]
    4 16 ms 22 ms 14 ms brhm-bb-1c-ae6-0.network.virginmedia.net [62.253.174.98]
    5 17 ms 35 ms 18 ms nrth-bb-1c-et-400-0.network.virginmedia.net [62.253.174.226]
    6 19 ms 18 ms 43 ms nrth-bb-1a-ae3-0.network.virginmedia.net [62.253.174.105]
    7 19 ms 22 ms 24 ms nrth-tmr-1-ae1-0.network.virginmedia.net [213.105.159.30]
    8 42 ms 32 ms 32 ms fran-ic-1-as0-0.network.virginmedia.net [62.253.185.81]
    9 36 ms 34 ms 35 ms te0-7-0-7.mpd22.fra03.atlas.cogentco.com [130.117.14.133]
    10 37 ms 31 ms 35 ms te0-2-0-2.mpd22.ams03.atlas.cogentco.com [130.117.3.85]
    11 40 ms 46 ms 37 ms te0-4-0-2.ccr22.lpl01.atlas.cogentco.com [154.54.58.42]
    12 102 ms 104 ms 104 ms te0-6-0-4.ccr22.bos01.atlas.cogentco.com [154.54.85.221]
    13 105 ms 106 ms 107 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.130]
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    and here is the net test:

    contacting nettest server..
    Local IP: **.**.**.***
    Ping: 100.0 msec
    Port: 80: 549 KB/sec 10 KB/sec 590 KB/sec 500
    Port: 80: 485 KB/sec 13 KB/sec 523 KB/sec 500
    Port: 443: 549 KB/sec 16 KB/sec 589 KB/sec 500
    Port: 443: 482 KB/sec 14 KB/sec 515 KB/sec 500
    Port: 7255: 494 KB/sec 15 KB/sec 531 KB/sec 500
    Port: 7255: 490 KB/sec 8 KB/sec 521 KB/sec 500
    Port: 7003: 498 KB/sec 13 KB/sec 535 KB/sec 500
    Port: 7003: 477 KB/sec 11 KB/sec 512 KB/sec 500
    Port: 7202: 470 KB/sec 13 KB/sec 502 KB/sec 500
    Port: 7202: 525 KB/sec 9 KB/sec 561 KB/sec 500
    Port: 7499: 525 KB/sec 11 KB/sec 563 KB/sec 500
    Port: 7499: 470 KB/sec 10 KB/sec 504 KB/sec 500
    Port: 80: 527 KB/sec 16 KB/sec 568 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec.

    Please fix it soon, thank you I can play all my other MMO's fine but not this one and this is the one I want to play :D
  • Options
    mrbaconsahmrbaconsah Member Posts: 39 Arc User
    edited January 2013
    i cannot connect to patch server running windows 7 already reinstalled the game 2 times

    BTW i am using the steam launcher don't know if that matters

    You don't need to re-install, it's not the game.. It's the connection to the patch/launch server (server is fine, it's just the connection beyond it that's the issue).
  • Options
    screwloose53184screwloose53184 Member Posts: 54 Arc User
    edited January 2013
    sindrek wrote: »
    Captain's Log: Supplemental
    A strange rumbling and feeling in my stomach is occurring and I have also located in what appears to be a 21st century refrigerator device, a loaf of bread, ham, cheddar cheese, lettuce, and mayonnaise. How can I make use of these objects?

    That's a good log entry and a nailbiter! lol
    Fleet Leader of STO Fleets: The Illegitimate Children of Kirk & Champions of Sto'Vo'Kor
  • Options
    ix3lix3l Member Posts: 0 Arc User
    edited January 2013
    This is the worst time that this downtime could've happened. Unfortunately I and many others who participate have missed the opportunity to get 3k-4k+ dilithium from the SF Academy event that can roughly be played every 1 and a half to 2 days (depends on the time it starts, sometimes in the early hours of the morning for example is no good, 5pm tonight UK time would've been perfect though). Oh well, hopefully it'll be back soon and not fall foul of conflicting with another SF Academy event quite soon.

    EDIT: Haha at my join date, completely wrong. I joined STO since the beginning as a lifetime subscriber.
  • Options
    kittyfernandezkittyfernandez Member Posts: 1 Arc User
    edited January 2013
    111028 14:21:56 37 [1]: HTTP patching problem (ContentLengthIncorrect):
    120105 19:22:16 25 [1] ESC : The patchclientlib is internally recording error code : 14\nThe connection to the server was lost - unexpectedly disconnected
    121115 17:32:27 1 [1]: Launcher PCL Error The connection was idle for too long
    121115 17:33:36 1 [1]: Launcher PCL Error The connection was idle for too long
    121115 17:47:19 1 [1]: Launcher PCL Error The connection was idle for too long
    121115 18:02:01 1 [1]: Launcher PCL Error The connection was idle for too long
    121115 18:08:07 1 [1]: Launcher PCL Error The connection was idle for too long
    121122 17:44:04 1 [1]: Launcher PCL Error The connection was idle for too long
    121122 17:45:42 1 [1]: Launcher PCL Error The connection was idle for too long
    130127 11:06:00 1 [1]: Launcher PCL Error The connection was idle for too long
    130128 18:18:28 1 [1]: Launcher PCL Error The connection was idle for too long
    130128 18:25:10 1 [1]: Launcher PCL Error The connection was idle for too long
    130128 18:33:06 2 [1] ESC : The patchclientlib is internally recording error code : 14\nThe connection to the server was lost - unexpectedly disconnected
    130128 18:34:37 3 [1]: Launcher PCL Error The connection was idle for too long
    130128 18:46:22 1 [1]: Launcher PCL Error The connection was idle for too long
    130128 18:54:06 1 [1]: Launcher PCL Error The connection was idle for too long
    130128 19:28:01 1 [1]: Launcher PCL Error The connection was idle for too long
    130128 20:14:15 1 [1]: Launcher PCL Error The connection was idle for too long
    130128 20:20:28 1 [1]: Launcher PCL Error The connection was idle for too long
  • Options
    fenash3030fenash3030 Member Posts: 0 Arc User
    edited January 2013
    i used a VPN to connect bypassing the launchers bad route problems... logged in then disconnected from the VPN and all is well... The launcher for some reason is routing through a series of cogent servers that are bad... bypass that and bam you are in =)
  • Options
    anazondaanazonda Member Posts: 8,399 Arc User
    edited January 2013
    The problem may not be the webpage, but potentially the actual application that runs the webpage.

    Could be influenced by a broad number of issues.
    Don't look silly... Don't call it the "Z-Store/Zen Store"...
    Let me put the rumors to rest: it's definitely still the C-Store (Cryptic Store) It just takes ZEN.
    Like Duty Officers? Support effords to gather ideas
  • Options
    verlaine11verlaine11 Member Posts: 0 Arc User
    edited January 2013
    sindrek wrote: »
    Captain's Log: Supplemental
    A strange rumbling and feeling in my stomach is occurring and I have also located in what appears to be a 21st century refrigerator device, a loaf of bread, ham, cheddar cheese, lettuce, and mayonnaise. How can I make use of these objects?

    With some bamboo you could probably make a rudimentry explosive launcher with enough firepower to kill a Gorn.....failing that quite a nice sandwich or 2
  • Options
    tlamstriketlamstrike Member Posts: 0 Arc User
    edited January 2013
    I'm having trouble with the launcher using Time Warner's Road Runner ISP in Rochester NY.


    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 7 ms 7 ms 7 ms **.***.**.*
    2 8 ms 7 ms 8 ms rdc-24-93-12-67.wny.northeast.rr.com [24.93.12.6
    7]
    3 17 ms 8 ms 7 ms rdc-72-230-153-119.wny.northeast.rr.com [72.230.
    153.119]
    4 12 ms 11 ms 11 ms rdc-72-230-153-245.wny.northeast.rr.com [72.230.
    153.245]
    5 34 ms 31 ms 31 ms bundle-ether1.albynyyf-rtr000.nyroc.rr.com [24.2
    4.21.208]
    6 33 ms 23 ms 23 ms ae-5-0.cr0.nyc30.tbone.rr.com [66.109.6.74]
    7 23 ms 25 ms 31 ms ae-0-0.pr0.nyc20.tbone.rr.com [66.109.6.157]
    8 24 ms 24 ms 28 ms te0-1-0-5.ccr21.jfk05.atlas.cogentco.com [154.54
    .13.81]
    9 25 ms 26 ms 26 ms te0-2-0-4.mpd22.jfk02.atlas.cogentco.com [154.54
    .46.253]
    10 31 ms 30 ms 29 ms te0-2-0-6.ccr21.bos01.atlas.cogentco.com [154.54
    .44.22]
    11 30 ms 35 ms 29 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
    ]
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.
    My Romulan Liberated Borg character made it to Level 30 and beat the (old) Defense of New Romulus with the skill point bug. :D
  • Options
    hagar3hagar3 Member Posts: 145 Arc User
    edited January 2013
    so when things go wrong like this... who they gonna call?

    KHHHAAANNN!
    In case no one can hear you...scream
  • Options
    joshmaaaaaaansjoshmaaaaaaans Member Posts: 32 Arc User
    edited January 2013
    100 pages!
    [SIGPIC][/SIGPIC]
  • Options
    rustysurfingrustysurfing Member Posts: 0 Arc User
    edited January 2013
    mrbaconsah wrote: »
    You don't need to re-install, it's not the game.. It's the connection to the patch/launch server (server is fine, it's just the connection beyond it that's the issue).

    Yeah i really wish I had checked before haha Mine isnt working and that was the first thing I did XD
  • Options
    dethblazer1dethblazer1 Member Posts: 0 Arc User
    edited January 2013
    100 Pages!

    100 Pages Now Bam
  • Options
    konastretch85konastretch85 Member Posts: 3 Arc User
    edited January 2013
    I logged in fine before the maintenance with my desktop, now it wont open the launcher but my netbook will!

    Both using the same internet connection!

    :confused:
  • Options
    fsmooobsfsmooobs Member Posts: 5 Arc User
    edited January 2013
    Im guessing its still not sorted...

    Trace results as follows (not that it matters too much at this stage though, right?):

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms . [192.168.2.1]
    2 7 ms 6 ms 6 ms 10.98.216.1
    3 9 ms 13 ms 9 ms nrth-core-2a-ae6-605.network.virginmedia.net [21
    3.104.142.33]
    4 8 ms 11 ms 19 ms nrth-bb-1a-ae2-0.network.virginmedia.net [213.10
    5.159.205]
    5 6 ms 7 ms 8 ms nrth-tmr-1-ae1-0.network.virginmedia.net [213.10
    5.159.30]
    6 21 ms 21 ms 21 ms fran-ic-1-as0-0.network.virginmedia.net [62.253.
    185.81]
    7 27 ms 21 ms 22 ms te0-7-0-7.mpd22.fra03.atlas.cogentco.com [130.11
    7.14.133]
    8 23 ms 24 ms 24 ms te0-2-0-2.mpd22.ams03.atlas.cogentco.com [130.11
    7.3.85]
    9 31 ms 31 ms 30 ms te0-1-0-7.ccr22.lpl01.atlas.cogentco.com [154.54
    .37.114]
    10 95 ms 101 ms 97 ms te0-4-0-2.ccr22.bos01.atlas.cogentco.com [154.54
    .44.185]
    11 94 ms 114 ms 98 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
    4]
    12 * * 132 ms 38.111.40.114
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 110 ms * * patchserver.crypticstudios.com [208.95.185.41]
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * 108 ms patchserver.crypticstudios.com [208.95.185.41]

    Trace complete.

    Now, I'm off for a cold beer and a burger. MAKE IT SO!
    Moobs

    =/\=

    Captain, U.S.S. Indefatigable
  • Options
    hagar3hagar3 Member Posts: 145 Arc User
    edited January 2013
    it is now lol
    In case no one can hear you...scream
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