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Cryptic Launcher Autoupdate Problem

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  • johocroljohocrol Member Posts: 35 Arc User
    edited January 2013
    jplatimer wrote: »
    So, it looks like those that can tether to a mobile ISP can patch, start the game, get to the character screen, then disconnect and launch from the actual .exe file, if I am keeping up on all the posts correctly. So patching is the issue.

    So it seems possible a route hasn't been pushed to the regular ISPs that has been sucessfully pushed to the mobile ISPs for getting to the patcher. Again, a rough guess.

    gameclient.exe will still try to connect to the patcher so no, on DSL it will not work.

    The published route idea seems plausible.

    Follow link for tracerts of DSL and Mobile ISP:
    http://sto-forum.perfectworld.com/showpost.php?p=7690471&postcount=490

    ---
  • altiialtii Member Posts: 3 Arc User
    edited January 2013
    Phew, thought it was just me because I just changed providers...



    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\windows\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 2 ms 2 ms 1 ms SkyRouter.Home [192.168.0.1]
    2 45 ms 44 ms 44 ms 027fef73.bb.sky.com [2.127.239.115]
    3 58 ms 56 ms 55 ms 027fed58.bb.sky.com [2.127.237.88]
    4 59 ms 60 ms 60 ms 5adfcf00.bb.sky.com [90.223.207.0]
    5 58 ms 61 ms 59 ms 5adfcf00.bb.sky.com [90.223.207.0]
    6 * 66 ms 58 ms ae-3.r02.londen03.uk.bb.gin.ntt.net [83.231.221.
    45]
    7 63 ms 64 ms 61 ms te2-4.ccr01.lon02.atlas.cogentco.com [130.117.14
    .249]
    8 130 ms 63 ms 64 ms te7-2.ccr01.lon02.atlas.cogentco.com [130.117.50
    .138]
    9 65 ms 62 ms 63 ms te0-2-0-4.mpd22.lon13.atlas.cogentco.com [154.54
    .57.165]
    10 63 ms 132 ms 135 ms te0-2-0-4.ccr22.bos01.atlas.cogentco.com [154.54
    .43.57]
    11 135 ms 134 ms 134 ms te0-2-0-4.ccr22.bos01.atlas.cogentco.com [154.54
    .43.57]
    12 249 ms * * te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
    130]
    13 145 ms 150 ms * 38.111.40.114
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 136 ms * * 208.95.185.41
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 140 ms * * 208.95.185.41
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.
  • screwloose53184screwloose53184 Member Posts: 54 Arc User
    edited January 2013
    Trace from Detroit, MI.

    C:\Windows\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 * * * Request timed out.
    2 12 ms 10 ms 11 ms 10.15.25.190
    3 13 ms 11 ms 12 ms 10.15.24.62
    4 12 ms 10 ms 13 ms 10.15.8.49
    5 14 ms 11 ms 12 ms ip65-46-186-97.z186-46-65.customer.algx.net [65.
    46.186.97]
    6 20 ms 23 ms 24 ms vb1730.rar3.chicago-il.us.xo.net [216.156.0.185]

    7 18 ms 18 ms 17 ms 207.88.14.194.ptr.us.xo.net [207.88.14.194]
    8 22 ms 21 ms 20 ms te0-7-0-8.ccr21.ord03.atlas.cogentco.com [154.54
    .10.181]
    9 21 ms 21 ms 18 ms te0-4-0-5.mpd22.ord01.atlas.cogentco.com [154.54
    .44.181]
    10 41 ms 41 ms 40 ms te0-7-0-8.ccr21.bos01.atlas.cogentco.com [154.54
    .24.53]
    11 37 ms 39 ms 38 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
    134]
    12 * * 50 ms 38.111.40.114
    13 41 ms 44 ms 47 ms 208.95.185.41

    Trace complete.

    And still unable to launch game.
    Fleet Leader of STO Fleets: The Illegitimate Children of Kirk & Champions of Sto'Vo'Kor
  • snoge00fsnoge00f Member Posts: 1,812 Arc User
    edited January 2013
    Lulz 2 hours. FFS get this working, Cryptic. :(
    [SIGPIC][/SIGPIC]
  • jdalton1jdalton1 Member Posts: 71 Arc User
    edited January 2013
    lordlalo wrote: »
    Firstly, I'm one of the "few" that cannot open the patcher, but before the servers went down, I was able to purchase a ton of Zen. When I purchased this Zen, it did not show up in my account as processing or anything -- like it had never happened.

    So, I contact support -- I get a canned response that it is Paypal's fault. I call PayPal and the agent at PayPal insists I'm being scammed and that their systems are running as intended -- he also states that PWE has their money as the transaction shows clearly on PayPal's side. So, now to clarify the situation and to give PWE a chance to explain things, I call, I call, I call, I call some more... I've been calling since 20 mins ago and no one answers the phone during their normal business hours....

    I am so inspired by trust in PWE right about now.....

    I'm getting this exact problem as well, i bought 1,100 ZEN, and now it's not showing and the patcher isn't working as well for me :mad: It's starting to make me really angry
    [SIGPIC][/SIGPIC]
  • aiashkaaiashka Member Posts: 0 Arc User
    edited January 2013
  • cag8477cag8477 Member Posts: 18 Arc User
    edited January 2013
    Hi all,,

    after extensively reading peoples posts,,, I too have connected to the game via my Mobile phone network. Uploaded the patch. and running the game.

    try it... might work for you. :)

    Chris
  • eldarion79eldarion79 Member Posts: 1,679 Arc User
    edited January 2013
    Hopefully, this isn't a hack.
  • xionresidentxionresident Member Posts: 4 Arc User
    edited January 2013
    Another UK outage here.

    No point in posting my Tracert results, they're identical to most of those already posted.

    Why didn't someone at Cryptic think "Hang on, if the auto-updater should fail, we should have a manual update system so that users can download the patch files and run the patch locally"
  • cgjannekcgjannek Member Posts: 0 Arc User
    edited January 2013
    Actually I got past the launcher update thingy once or twice on my many tries, but when I did i was stuck with a blank Launcher window "LOADING..." all the time
  • fudgeoflifefudgeoflife Member Posts: 0 Arc User
    edited January 2013
    How do you even connect to your phone connection anyway?
    [SIGPIC][/SIGPIC]
    'A few deaths are a tragedy. A few million is a statistic.'
  • nova2284nova2284 Member Posts: 0 Arc User
    edited January 2013
    really wish would post as server being up :rolleyes: its ever time now fix launcher issues please sir i need to save the Star fleet form the Borg!
    [SIGPIC][/SIGPIC]
    DELTA RISING FIXS THERE NEVER COMING WHY I'M I WASTING MY TIME ASKING FOR THEM ???
  • mrbaconsahmrbaconsah Member Posts: 39 Arc User
    edited January 2013
    johocrol wrote: »
    gameclient.exe will still try to connect to the patcher so no, on DSL it will not work.

    The published route idea seems plausible.

    Follow link for tracerts of DSL and Mobile ISP:
    http://sto-forum.perfectworld.com/showpost.php?p=7690471&postcount=490

    ---

    I'd agree on the published route.

    Although having said that, doesn't explain the packets that DO get through on broadband.
  • tothejournytothejourny Member Posts: 13 Arc User
    edited January 2013
    Another UK outage here.

    No point in posting my Tracert results, they're identical to most of those already posted.

    Why didn't someone at Cryptic think "Hang on, if the auto-updater should fail, we should have a manual update system so that users can download the patch files and run the patch locally"

    They just didn't have the foresight. :l
  • aiashkaaiashka Member Posts: 0 Arc User
    edited January 2013
    http://sto-forum.perfectworld.com/showthread.php?p=7682171#post7682171

    If you don't know what you can do else, you seriously have a problem! SERIOUSLY!
  • captainedwards09captainedwards09 Member Posts: 180 Arc User
    edited January 2013
    In Wisconsin and having same problem
  • vnm51vnm51 Member Posts: 38 Arc User
    edited January 2013
    "How do you even connect to your phone connection anyway?"
    This is exactly I don't understand too.
  • ozy83ozy83 Member Posts: 156 Arc User
    edited January 2013
    Newport, Wales :)

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 1 ms 1 ms <1 ms BThomehub.home [My IP]
    2 20 ms 19 ms 21 ms esr8.birmingham5.broadband.bt.net [217.32.86.147
    ]
    3 20 ms 20 ms 20 ms 217.32.86.30
    4 20 ms 20 ms 21 ms 213.1.69.14
    5 21 ms 21 ms 20 ms 31.55.164.102
    6 21 ms 20 ms 20 ms 31.55.164.35
    7 20 ms 20 ms 21 ms 31.55.164.107
    8 22 ms 21 ms 21 ms acc1-10GigE-0-0-0-6.bm.21cn-ipp.bt.net [109.159.
    248.82]
    9 29 ms 31 ms 31 ms core1-te0-15-0-14.ealing.ukcore.bt.net [109.159.
    248.38]
    10 27 ms 26 ms 26 ms transit1-pos1-0-0.telehouse.ukcore.bt.net [62.6.
    201.82]
    11 25 ms 24 ms 25 ms 166-49-211-153.eu.bt.net [166.49.211.153]
    12 24 ms 24 ms 25 ms t2a1-ge7-0-0.uk-lon1.eu.bt.net [166.49.135.49]
    13 27 ms 24 ms 25 ms te0-7-0-3.ccr21.lon01.atlas.cogentco.com [130.11
    7.14.49]
    14 26 ms 26 ms 25 ms te0-4-0-5.mpd21.lon13.atlas.cogentco.com [130.11
    7.0.5]
    15 99 ms 101 ms 100 ms te0-7-0-27.ccr21.bos01.atlas.cogentco.com [154.5
    4.1.93]
    16 136 ms 218 ms 226 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
    ]
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.


    Surprise, Suprise.. Boston, Atlas, Cogentco...
    [SIGPIC][/SIGPIC]
    Lag Watch:
    Delta Rising: Warning
    Anniversary Event: Severe
    Iconian Season: Critical
  • kordeekordee Member Posts: 0 Arc User
    edited January 2013
    i switched internet to cellphone connection instead of normal DSL .. started the game and launcher started update..
    now all working
    try it ..
  • gregkanegregkane Member Posts: 278 Arc User
    edited January 2013
    same issue here heres my ping results



    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>
    C:\Windows\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms SkyRouter.Home [192.168.0.1]
    2 * * * Request timed out.
    3 45 ms 39 ms 41 ms ip-89-200-134-29.ov.easynet.net [89.200.134.29]

    4 45 ms 39 ms 39 ms te0-6-0-5.er11.enslo.ov.easynet.net [89.200.135.
    203]
    5 91 ms 38 ms 37 ms ae55.edge3.London2.Level3.net [212.187.201.57]
    6 38 ms 38 ms 37 ms ae-0-11.edge4.London2.Level3.net [4.69.200.126]

    7 53 ms 41 ms 49 ms ae-3-3.ebr1.London1.Level3.net [4.69.141.189]
    8 45 ms 38 ms 37 ms ae-57-112.csw1.London1.Level3.net [4.69.153.118]

    9 54 ms 42 ms 70 ms ae-118-3504.edge3.London1.Level3.net [4.69.166.1
    42]
    10 39 ms 39 ms 41 ms te0-7-0-7.ccr22.lon01.atlas.cogentco.com [130.11
    7.15.245]
    11 38 ms 38 ms 39 ms te0-3-0-6.ccr22.lon13.atlas.cogentco.com [130.11
    7.0.206]
    12 112 ms 113 ms 113 ms te0-3-0-4.ccr22.bos01.atlas.cogentco.com [154.54
    .5.122]
    13 114 ms 114 ms 115 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
    4]
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 ^C
    C:\Windows\system32>
    C:\Windows\system32>
    C:\Windows\system32>
    C:\Windows\system32>
    C:\Windows\system32>
    C:\Windows\system32>patchserver.crypticstudios.com
    'patchserver.crypticstudios.com' is not recognized as an internal or external co
    mmand,
    operable program or batch file.

    C:\Windows\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms SkyRouter.Home [192.168.0.1]
    2 * * * Request timed out.
    3 79 ms 73 ms 68 ms ip-89-200-134-29.ov.easynet.net [89.200.134.29]

    4 81 ms 70 ms 71 ms te0-6-0-5.er11.enslo.ov.easynet.net [89.200.135.
    203]
    5 71 ms 72 ms 70 ms ae55.edge3.London2.Level3.net [212.187.201.57]
    6 55 ms 63 ms 69 ms ae-0-11.edge4.London2.Level3.net [4.69.200.126]

    7 73 ms 82 ms 74 ms ae-3-3.ebr1.London1.Level3.net [4.69.141.189]
    8 109 ms 60 ms 104 ms ae-57-112.csw1.London1.Level3.net [4.69.153.118]

    9 76 ms 77 ms 90 ms ae-118-3504.edge3.London1.Level3.net [4.69.166.1
    42]
    10 80 ms 76 ms 60 ms te0-7-0-7.ccr22.lon01.atlas.cogentco.com [130.11
    7.15.245]
    11 67 ms 53 ms 57 ms te0-4-0-7.ccr22.lon13.atlas.cogentco.com [154.54
    .39.142]
    12 150 ms 133 ms 155 ms te0-1-0-4.ccr22.bos01.atlas.cogentco.com [130.11
    7.0.185]
    13 127 ms 135 ms 119 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
    4]
    14 * * * Request timed out.
    15 122 ms * 122 ms 208.95.185.41

    Trace complete.

    C:\Windows\system32>

    C:\Windows\system32>
  • rezkingrezking Member Posts: 1,109 Arc User
    edited January 2013
    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 4 ms 6 ms 9 ms gw-176.rfnow.net [74.113.176.1]
    2 10 ms 2 ms 4 ms iphost-74-113-179-251.dynamic.rfnow.net [74.113.
    179.251]
    3 6 ms 7 ms 3 ms iphost-74-113-179-239.dynamic.rfnow.net [74.113.
    179.239]
    4 38 ms 32 ms 35 ms 142.165.209.149
    5 67 ms 70 ms 68 ms 142.165.60.121
    6 64 ms 63 ms 66 ms 142.165.0.130
    7 49 ms 50 ms 50 ms te3-3.ccr01.yyz03.atlas.cogentco.com [38.122.70.
    65]
    8 46 ms 48 ms 46 ms te7-5.mag02.yyz02.atlas.cogentco.com [154.54.45.
    117]
    9 47 ms 48 ms 47 ms te0-3-0-0.ccr22.yyz02.atlas.cogentco.com [154.54
    .40.165]
    10 48 ms 50 ms 49 ms te0-4-0-1.ccr22.ymq02.atlas.cogentco.com [154.54
    .44.109]
    11 53 ms 51 ms 53 ms te0-2-0-7.ccr22.bos01.atlas.cogentco.com [154.54
    .47.229]
    12 52 ms 52 ms 52 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
    4]
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * 54 ms www.playstartrekonline.de [208.95.185.44]

    Trace complete.
    NO to ARC
    RIP KDF and PvP 2014-07-17 Season 9.5 - Death by Dev
  • jr20mb13jr20mb13 Member Posts: 60 Arc User
    edited January 2013
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 1 ms 2 ms 1 ms home [**********]
    2 8 ms 9 ms 9 ms bas1-orangeville23_lo0_SYMP.net.bell.ca [64.230.
    200.207]
    3 10 ms 9 ms 9 ms dis17-kitchener06_7-1-0_100.net.bell.ca [64.230.
    56.208]
    4 26 ms 24 ms 27 ms bx6-chicago23_POS0-2-0-0.net.bell.ca [64.230.186
    .198]
    5 24 ms 23 ms 23 ms te4-1.ccr01.ord09.atlas.cogentco.com [154.54.11.
    29]
    6 24 ms 22 ms 23 ms te3-5.mag02.ord01.atlas.cogentco.com [154.54.29.
    193]
    7 23 ms 23 ms 23 ms te0-5-0-3.mpd22.ord01.atlas.cogentco.com [154.54
    .45.213]
    8 40 ms 40 ms 40 ms te0-0-0-2.ccr21.bos01.atlas.cogentco.com [154.54
    .43.186]
    9 42 ms 38 ms 41 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
    134]
    10 * 43 ms 42 ms 38.111.40.114
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    C:\Windows\system32>

    My lag has been terrible for a few weeks, to the point of not being able to play.
  • brickyardbrickyard Member Posts: 81 Arc User
    edited January 2013
    Oh lord, seems that the big USA has literary the biggest unreliable networks. Why doesn't PWE rent some very reliable servers in Amsterdam. Internet infrastructure in Europe... you really can trust the huge networks here :P
    P2W is Pay to Play for me, what else? Duh! :D
  • whiggz1whiggz1 Member Posts: 1 Arc User
    edited January 2013
    I was playing, yesterday, without any problems but now I can't login anymore. When I run STO, It opens a window named Cryptic Launcher Autoupdate, it says:
    "Trying to update the launcher.
    Please be patient.
    Tried connecting 1 time."

    It takes some minutes, then I get an error window " Patcher error", saying "The patchclient got a message while it was in a state with no response function."

    I tried several times but somehow It doesnt update my game client.
    Some mmorpg has a manual update patch, I wonder if STO has it too, if doesnt, it would be nice having it too.
    It will avoid problems to players, specially just after an update, like now.

    Best Regards.

    PS: I already tested my Internet Connection, trhoughput, latency, everything is like yesterday, except my STO game. ;)

    same ere conection fine
  • wupteedowupteedo Member Posts: 33 Arc User
    edited January 2013
    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\Michael T. Dodson>tracert patchserver.crypticstudios.c
    om

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 13 ms 8 ms 30 ms 79.97.3.1
    3 22 ms 10 ms 12 ms 109.255.250.254
    4 9 ms 24 ms 11 ms 84.116.238.62
    5 13 ms 29 ms 11 ms 213.46.165.94
    6 136 ms 96 ms 119 ms xe-1-2-0.bos11.ip4.tinet.net [89.149.183.13]
    7 94 ms 94 ms 109 ms internap-gw.ip4.tinet.net [77.67.77.54]
    8 99 ms 99 ms 101 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    9 108 ms 108 ms 107 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    10 * * * Request timed out.
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 97 ms * * 208.95.185.41
    15 * * * Request timed out.
    16 96 ms * * 208.95.185.41
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    C:\
  • lordlalolordlalo Member Posts: 460 Arc User
    edited January 2013
    from what I have heard it is in fact a problem on PayPal's part.

    That is impossible... I'm at work right now -- we use PayPal -- and the transactions have been flowing into our system all day without issue (edit: nothing above normal that is).
    Something about a problem transferring the data from PayPal's Servers to Perfect World Entertainment's servers. I did in fact speak to one of the Billing Rep's on the phone as well as get a ticket resolved regarding this issue and both of those said the exact same thing.

    The only way this could be correct is if it is the same problem PWE is having with connections that is preventing the transfer of data -- at which rate, it is PWE's issue and they should own up to it, ethically speaking -- because now PayPal is calling them scammers, which is a harsh word in the business realm.
    My next step is to contact PayPal and find out exactly what is going on. But if they say (as you claim) that we are being scammed, then I will be highly annoyed, because generally Perfect World Entertainment has been extraordinarily good at getting money issues taken care of.

    I'll say it now, I told you so...
    How much does a "ton" of zen actually cost?

    I consider a day's wages to be a ton.
    Said NO to Arc. Gets punished by not being given a free outfit, free lobi, and free shuttle. Now forced to use Arc's site when trying to get to STO site. Still not rewards for beta testing the Arc website by force. Bravo Cryptic.
  • yreodredyreodred Member Posts: 3,527 Arc User
    edited January 2013
    Is it 1. april or something?

    Just came back from the gym and still not being able to connect to STO....






    tracert patchserver.crypticstudios.com

    Routenverfolgung zu patchserver.crypticstudios.com [208.95.185.41] ?ber maximal
    30 Abschnitte:

    2 5 ms 5 ms 5 ms 217.0.118.55
    3 5 ms 5 ms 5 ms 87.186.233.206
    4 10 ms 9 ms 9 ms 194.25.6.82
    5 10 ms 9 ms 10 ms te0-7-0-1.ccr21.fra03.atlas.cogentco.com [130.11
    7.14.149]
    6 51 ms 51 ms 51 ms te0-2-0-2.ccr21.ams03.atlas.cogentco.com [130.11
    7.1.162]
    7 39 ms 39 ms 39 ms te0-4-0-7.ccr21.lpl01.atlas.cogentco.com [154.54
    .58.66]
    8 95 ms 95 ms 95 ms te0-5-0-4.ccr21.bos01.atlas.cogentco.com [154.54
    .85.213]
    9 95 ms 95 ms 95 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
    134]
    10 * * * Zeit?berschreitung der Anforderung.
    11 * * * Zeit?berschreitung der Anforderung.
    12 * * * Zeit?berschreitung der Anforderung.
    13 * * * Zeit?berschreitung der Anforderung.
    14 * * * Zeit?berschreitung der Anforderung.
    15 * * * Zeit?berschreitung der Anforderung.
    16 * * * Zeit?berschreitung der Anforderung.
    17 * * * Zeit?berschreitung der Anforderung.
    18 .....


    "Zeit?berschreitung der Anforderung" - means it timed out






    I don't know about other MMOs and how deveolpers use to treat their customers (i don't really care tTBH), but this is really problematic here... i am really p***ed and absolutely not in the mood to read any lame excuse right now....


    Devs, get it done or at least admit that you messed it up.
    Not only that you completely twist Star Trek itself into something which doesn't even remotely resemble the IP, now you can't even grant a unproblematic acess to your game?


    Anyway, we should get at least some kind of really GOOD compensation, like a free chimera or a temporal destroyer....


    "...'With the first link, the chain is forged. The first speech censured...the first thought forbidden...the first freedom denied--chains us all irrevocably.' ... The first time any man's freedom is trodden on, we're all damaged. I fear that today--" - (TNG) Picard, quoting Judge Aaron Satie

    A tale of two Picards
    (also applies to Star Trek in general)
  • fredmunrofredmunro Member Posts: 7 Arc User
    edited January 2013
    Its called tethering it uses your mobile data on your PC for internet access, its different to setup for most phone manufacturers, just did it with my iphone and its gotten into the game! albeit a little sluggish compared to my broadband connection...

    muwhahaha!
  • zix74itaelitezix74itaelite Member Posts: 0 Arc User
    edited January 2013
    :eek: this worked for me (i'm currently in the character selection screen)
    1 switched to my mobile phone connection
    2 downloaded the patch and launched the client
    3 in character selection window switched back to my home connection
    4 got disconnected from the server
    5 logged in again without closing the game
    6 i'm in...:D
    (Italy)
    How do you even connect to your phone connection anyway?


    what phone?
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