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Forums > Home› Star Trek Online General Discussion

Anyone else having an issue logging in? (Resolved!)

badname834854badname834854 Member Posts: 1,186 Arc User
edited November 2012 in Star Trek Online General Discussion
The launcher cant get in, it gives me an error. Anyone else?
Post edited by badname834854 on
«134567…13

Comments

  • cowkiller75cowkiller75 Member Posts: 23 Arc User
    edited November 2012
    ok i did the backend patch.... and now i cant relogg in to sto.... it says luncher connect...whats wrong
    [SIGPIC]http://sto-forum.perfectworld.com/image.php?type=sigpic&userid=91853853000&dateline=1340532993[/SIGPIC]
  • assimovassimov Member Posts: 2 Arc User
    edited November 2012
    I keep getting the cannot connect to the update server.
  • rjvrjv Member Posts: 1 Arc User
    edited November 2012
    When I try to log on a popup box says it's trying to update the launcher but then it times out. It tells me to check my connection which is running just fine. Is there a way to correct this?
  • darkstarkiriandarkstarkirian Member Posts: 1 Arc User
    edited November 2012
    badname834854 wrote: »
    The launcher cant get in, it gives me an error. Anyone else?

    Earlier, the launcher crashed on me while I was logging in.
    "Logging in" as in I was entering my password and the luancher crashed before I had finished and I then got the game crash window asking me what I was doing when the crash occurred.
    But I relaunched and got in with no problem after that.

    I have noticed that sometimes when the launcher updates, it will have that error for me.
    Have you tryed clearing your browser?
    Duoble checking to see if your AV is now blocking it because of a security certificate change?
    [SIGPIC]Handle: @kirian_darkstar
    Registered: Oct/2009 , LTS : Feb/2011
    Fleets: Warriors of the Phoenix, Kirian Industries[/SIGPIC]
    Three years and still no Captain Klaa hair...
  • nym01nym01 Member Posts: 2 Arc User
    edited November 2012
    i'm having the same problem
  • darkstarkiriandarkstarkirian Member Posts: 1 Arc User
    edited November 2012
    rjv wrote: »
    When I try to log on a popup box says it's trying to update the launcher but then it times out. It tells me to check my connection which is running just fine. Is there a way to correct this?

    Check your Antivirus/Firewall to see if they are blocking it.
    [SIGPIC]Handle: @kirian_darkstar
    Registered: Oct/2009 , LTS : Feb/2011
    Fleets: Warriors of the Phoenix, Kirian Industries[/SIGPIC]
    Three years and still no Captain Klaa hair...
  • rondrosrondros Member Posts: 57 Arc User
    edited November 2012
    I am not sure what is going on... I come home and tried to connect to STO.... But the launcher says after 2 attempts that it cannot connect to the server. Any help would be appreciated. Not sure how wide-spread this is.
  • wes702wes702 Member Posts: 2 Arc User
    edited November 2012
    I'm getting the same thing. I'm wondering if they know about this
  • jcswwjcsww Member Posts: 6,821 Arc User
    edited November 2012
    Same problem here. This is utterly ridiculous! :mad:
    Te4YUZG
    The Captain_Zero Is Pure Awesomeness Thread
    Ten Forward Battle Brigades OG Thread / New-Old Ten Forward Battle Brigades Thread
    Join the TenForwardForum in-game chat channel. / Test Server Character Copy Page
  • rondrosrondros Member Posts: 57 Arc User
    edited November 2012
    Well. I checked the forums and could see nothing from the devs about this... I am wondering if they know myself.
  • pwebranflakespwebranflakes Member Posts: 7,741
    edited November 2012
    Hi Captains,

    The team is investigating this now. Please stand by :)

    Cheers,

    Brandon =/\=
  • hygtkilo98hygtkilo98 Member Posts: 98 Arc User
    edited November 2012
    Yes and so are my fleet members
  • wolfgar2wolfgar2 Member Posts: 0 Arc User
    edited November 2012
    In other words step away because they don't know what happened.
  • rondrosrondros Member Posts: 57 Arc User
    edited November 2012
    I give credit to the community manager.. Atleast unlike World of ********, we are not dangling in the wind with no response. So.. Yeah. I am impressed with the speed of the devs acknowledging our inter-dimensional cries.
  • muncheemunchee Member Posts: 10 Arc User
    edited November 2012
    ya not able to log on can not even get the Launcher to launch I logged off Tribble and Poof nadda
  • wraithshadow13wraithshadow13 Member Posts: 1,728 Arc User
    edited November 2012
    I'm glad I'm not the only one having this issue. I even tried the champions launcher nd it's the same thing on that end as well. I'm glad the team was quick to pick up on this and hopefully it gets resolved soon.
  • joshl7889joshl7889 Member Posts: 149 Arc User
    edited November 2012
    same here. it says trying to update launcher and then i get an error message saying that it cant connect to the server. and for some reason i cant seem to get to the STO website through the normal URL either. i had to use a link from a FB posting about the interview and then navigate to the forums to even get this far.
    *Me*Why don't you just step away from the weapons console. You and I both know that you couldn't hit that cube, even if it was right in front of us.
    *Junior Tactical Officer* But sir the cube IS right in front of us.
    *Me* EXACTLY! Its right in front of us and you still missed it! Just step away from the console.
  • rondrosrondros Member Posts: 57 Arc User
    edited November 2012
    If Champions is down aswell, I am guessing it's something to do with their ISP or one of their servers decided to rebel and joined the borg :P
  • burstdragon323burstdragon323 Member Posts: 853 Arc User
    edited November 2012
    Its the pre-patcher, just went up a few minutes ago. Wait a while, then try again.
  • rondrosrondros Member Posts: 57 Arc User
    edited November 2012
    Wondering how long it's going to take to fix. I don't fancy sitting here for 2 hours twiddling my thumbs. To wait or not to wait, that is the question.
  • yorethelyorethel Member Posts: 125 Arc User
    edited November 2012
    Yeah also having the same problem, i've been playing all day without problems, but the server did go through a strange lag phase for about 30 mins earlier, was impossible to do anything.
  • pwebranflakespwebranflakes Member Posts: 7,741
    edited November 2012
    Hi Captains,

    We've tracked down the issue and are working on a resolution. Thank you in advance for your patience.

    Cheers,

    Brandon =/\=
  • kbflordkruegkbflordkrueg Member Posts: 189 Arc User
    edited November 2012
    ah good, it's not just me...I was wondering.
    Kinda of a bummer since there is so little worth watching on TV right now...
    Lord Krueg
    KBF CO
    We are the Dead
    join date Aug 2008
  • sdavistatorsdavistator Member Posts: 18 Arc User
    edited November 2012
    It's Obama!
  • sean2448sean2448 Member Posts: 815 Arc User
    edited November 2012
    I had to reinstall game they don't know what issue is
  • pwebranflakespwebranflakes Member Posts: 7,741
    edited November 2012
    The issue should be resolved. Can you let me know if you're still seeing the error?

    Cheers,

    Brandon =/\=
  • andyslashandyslash Member Posts: 195 Arc User
    edited November 2012
    nope cant get in, launchers blaming my internet. Able to play anyother online game except sto
  • sdavistatorsdavistator Member Posts: 18 Arc User
    edited November 2012
    Problem still exists.
  • cowkiller75cowkiller75 Member Posts: 23 Arc User
    edited November 2012
    no not fixed please fix it still
    [SIGPIC]http://sto-forum.perfectworld.com/image.php?type=sigpic&userid=91853853000&dateline=1340532993[/SIGPIC]
  • gaalomgaalom Member Posts: 531 Arc User
    edited November 2012
    Brandon I am having the same issue, also I can not connect directly to the sto website. I had to connect via a google search.
This discussion has been closed.