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Thermal and overheating issues!

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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I just got a brand new rig, with a gforce Gts 250 in it and wow, norm temps are around 33C and when i fire up sto and get the the character select screen the GPU temp of the card increases to 58C and up within 5 mins! This cant be a coincidence and if as mentioned in other threads has been sidestepped by cryptic in instructing us the user to plug in a command in order to bypass the cause of the overheating issue and i just cant see that being satisfactory for every1. i mean, this rig is brand new, obviously air flow and dust issues are nil, this is obviously a core CODE issue and needs to be addressed, otherwise i can foresee alot of smoking pcs as a result and alot of bad reviews, neither will do well for the sales of this game so its in Crytics best interest to code in the fix or actually add an accurate system scan to apply a quality level of gameplay without overworking any particular part of a pc.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    This is odd... all you guys with crazy expensive gaming rigs having issues...

    I'm running on a 4 or 5 year old self-built Core2 Duo rig with a single 8800GTS and 2 Gig ram (Windows XP home OS). I have 1 90mm in the side, 2 120mm (one front, one rear), the 8800 has a fan, my PSU has a fan and I've got the stock CPU heatsick and fan... and 0 problems with overheating as far as I can tell though it did get a bit laggy and auto turn down the graphics during end of beta event. It was however still playable (in fact it played easier than SWG did on my rig).

    Sometimes I can't help but wonder if it's not the games... but the OS's (Vista for exaple which has caused numerous issues on my sisters newer PC even though it was factory installed).
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I've seen a LOT of argument over whether this issue is software or hardware related. For me it was both. I did some testing and found my GTS250 was trying to render almost 300FPS...temps were running 100+. I took steps to limit FPS to 60 (monitor is at 60mhz) and temps dropped into the 80's. I moved some things around inside and added a fan, and temps dropped into the 70's. The way the game is coded, clearly allows excessive frames to be sent to the GPU, but airflow also plays a role. Games are becoming more demanding, GPU's are drawing more power and generating more heat. These issues are going to arise, and we need to be willing to look in both directions for a solution rather than picking a side and blasting at each other.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    It is, indeed, an issue of both hardware and software that causes these occasional overheating issues with a few people here. On the software side, STO just needs to behave badly, and on the hardware side, the hardware needs to be incapable of taking it. Combine those two and you get a GPU running past the boiling point of water.

    GTS250s should run too hot anyways, because they're basically re-branded Geforce 8 series cards with single-slot coolers as I understand it, and those cards were not meant for such limited cooling.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    My solution was : setting -maxfps 50

    The game wasnt trying to get me 100 FPS even staring at a blank blue wall
    No more lockdowns, restarts, no more graphic glitches and the game runs smoother

    Average Temperature sank by 20C and was really stable at 60 on GPU
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Iketo wrote:
    My solution was : setting -maxfps 50

    The game wasnt trying to get me 100 FPS even staring at a blank blue wall
    No more lockdowns, restarts, no more graphic glitches and the game runs smoother

    Average Temperature sank by 20C and was really stable at 60 on GPU


    they really need to patch this when the game goes live or i am not going to buy my retail.... already lost 2 computers to this issue and ill be damned if i am going to buy a third power supply and another graphics card cause some lazy developer did not feel like addressing this issue with an actual patch.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    oicurdum wrote: »
    they really need to patch this when the game goes live or i am not going to buy my retail.... already lost 2 computers to this issue and ill be damned if i am going to buy a third power supply and another graphics card cause some lazy developer did not feel like addressing this issue with an actual patch.

    I agree and completely sympathize i did not mention that along with my previous heating issues, my 8800GT fried itself inside out, which shorted the power supply, which sent a surge to my HDD and Mobo, STO turn my once trusty PC into swiss cheese after roughly 1.5 weeks of play. I've since replaced all affected parts and have given buying this game a second thought, at least until there's some type of code fix or a physical slider in video options to turn FPS's down (if that is the cause) either way I'm not risking another pc for a game that has less graphics than most games out there. I realize MMO's can put a stain on some pc's but a Athlon 4200+ with a 8800GT w/ fan, and two large Case fans should be sufficient, i understand that with newer games comes a greater demand on CPU's but if this is supposed to be a Mass Multiplayer Game, what sense does it make to have your game model ramp up the FPS's to limitless numbers and force people without a "NASA" issue rig to deal with overheating and potential PC failure due to overheating. If its suppose to appeal to a MASSIVE public then it should accommodate those people lesser fortunate and cannot afford to buy 10 fans when they buy their copy of STO along with those who have the next gen rig.

    All I'm saying is... its ok if its hardware and software issues, i can handle that, but if the software issues were dealt with would that not solve at least half of the problem? then Cryptic can say "Hey we implemented a fix and gave proper game instruction as to what would happen after said fix and if you still wanna crank up the video juice in the game its at your own risk" Then we the public cant say squat if our heating issues are due to poor cooling (which i highly doubt given the amount of posts on this issue, granted some ppl have older pcs and dirty pcs, but the ones that dont, shouldnt have to worry about temps to simply play an MMO.

    Its one thing to have a great game, but its an entirely different thing to have a good game that cant be played unless your UBER COMPUTER MAN!!!!

    CRYPTIC PLEASE FIX THIS

    I love the Game but its not worth 3 grand.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Catamount wrote: »

    GTS250s should run too hot anyways, because they're basically re-branded Geforce 8 series cards with single-slot coolers as I understand it, and those cards were not meant for such limited cooling.

    It should??? when i turn the Graphics card fan on 100% i hear it from my computer room doorway ( a good 3-4 feet away) Geez i'm not a techy but i thought that was pretty impressive for cooling.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Gmoney1120 wrote:
    It should??? when i turn the Graphics card fan on 100% i hear it from my computer room doorway ( a good 3-4 feet away) Geez i'm not a techy but i thought that was pretty impressive for cooling.

    A loud cooler doesn't mean a good cooler. Looking on Newegg at various GTS250s, some of them do seem to have what at least appear to be decent coolers, but a lot of them also don't.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Catamount wrote: »
    A loud cooler doesn't mean a good cooler. Looking on Newegg at various GTS250s, some of them do seem to have what at least appear to be decent coolers, but a lot of them also don't.

    ok well look up the N250gts 2D1G OC, that's the new one i picked up tell me what you think pls
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Gmoney1120 wrote:
    ok well look up the N250gts 2D1G OC, that's the new one i picked up tell me what you think pls

    That cooler appears to have a very nice design to it, heat piped and all, so you should be all set with that.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Catamount wrote: »
    That cooler appears to have a very nice design to it, heat piped and all, so you should be all set with that.

    Sweetness!!!!! but i still wish the Devs would post and put every1's worry's to rest
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I find it entertaining to read through all of these comments.
    As a tech 40 hours a week working with computers and replacing components, I don't claim to be an expert by any means. I do find it interesting though that I just happened across this thread and read all these issues relating to heat and people claiming that the software is killing their hardware (HA!) and thinking "Why haven't I been having any issues?".

    I run a Dual quad core 3Ghz Mac Pro with an ATI 4870. 4 GB's 800Mhz FBDIMMS

    I boot into Windows XP to run the game and I barely notice the fan noise.

    Software doesn't kill hardware unless it's designed to overwrite safeguards. (Period)

    And I'm not saying get a Mac, or a Mac is better, however it is probably built better than most PC's unless you really know what you are doing and spend the money to do it instead of cutting corners and throwing together frankenstein machines and claiming godhood.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    just get liquid cooling and be dun with it.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Gmoney1120 wrote:
    I just got a brand new rig, with a gforce Gts 250 in it and wow, norm temps are around 33C and when i fire up sto and get the the character select screen the GPU temp of the card increases to 58C and up within 5 mins!

    Oh noes! Not 58C!!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Well this is my computer :P And I have been negotiating with someone @ tweakers to buy a 2nd cheap 4870X2 but then I also need to get a new soundcard for PCI-E cause I wont have any room for any other PCI card ..
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    <Post Processing>

    Uncheck it.

    There, I fixed it....
    That's what caused my heat issues. Well not really issues just nervousness.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    well i run the game in window maximized mode with everything on full, no heating issues there

    got a I7 - 920 and a 4870x2

    for some reason when i run it in full screen it just goes super hot and this isnt even a graphically intense game
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I played beta for about 2 weeks. After beta, inanticipation of launch I moved my computer to a much cooler location (Downstairs next to a window) cleaned the case, and the 3 fans on my case. Put my daughter down for a nap at around 11:30am pst. Played for about 3 or so hours and my game crashed about 3 times, then my video card died. In normal mode everything lookslike boxes and i cant do anything. In safe mode i have to shut down the display adapter. Now i can use my computer with 5 sets of blue lines on my screen.

    I've read the issues people had and attempted to keep my machine cool by doing everything other than change my FPS ingame. I got too eager to play and did not change my ingame video options at all.

    Now what do i do? I tried to reinstall the drivers but nothing.

    The errors that came up when the computer restarted stated "windows is shutting down to not cause further damage to the system," and this is because "there was an infinite loop in one of my Niv files". Reinstal the video drivers and contact the manufacturer if the problem persists.

    My system is as follows; AMD 64 x2 dual core 4400+ WinXP Pro, Geforce 8800 GTS, 2 gig ram.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    The game just nuked my relatively new nivdia card. WTG Cryptic. I wish I had the money to spend on the lifetime sub, now it's going to my new doggamn video card.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I experience serious overheating problems of my nvidia gtx285 card. My pc has no problems with running other games, but this game is seriously overheating my PC.

    I use a quad core phenom black edition processor
    windows 7
    Nvidia gtx 285
    6 gig ram
    2,99ghz pc

    Problem is that my graphics card is running like crazy and it is burning hot, game crashes every 2-3minutes because of overheating.
    As I have read lots of people are experiencing similar problems, and buying a load of new graphicscards being ruined by STO is certainly not gonna create a lot of long tiime subs, pls fix this sooner rather than later.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Fix for me in beta was generally to manually set my fan to run at a higher speed.

    GTX285

    Idle at low 50s, most games in the 60s, STO will put me into the high 80s.

    Download RivaTuner @ http://downloads.guru3d.com/download.php?det=163 and set fan to 80 - 85% and I sit at high 60s, to low 70s and everything is fine.

    For some reason GPU fan was not kicking it automatically like it should /shrug -- I don't have to do this for any other games, I'm playing mass effect 2 maxed out while servers are down for instance and don't need to muck with my fan settings... but I do know that once I did it, STO runs fine and temps stay in the safe range and I can play just fine (well when servers are up anyways ;) ).


    P.S. It is the software BTW, the engine should not need to push GFX card like it does. Crysis and Aion don't push it this hard this consistently. Its not that the software breaks your card, its that it pushes your card so IF you have bad airflow or clogged fans, it really exacerbates the issue.

    It'd be like saying your car runs fine every time you drive a few blocks to the store, but crapped out on you the one time you drop two states over at 80mph the whole way. That said, bumping my fan settings was all I needed to compensate (since I do have an expensive top of the line coolermaster case with like 12 fans, clean wiring, good airflow, a cool room, and what is supposed to be a cool running gtx285)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    The game just nuked my relatively new nivdia card. WTG Cryptic. I wish I had the money to spend on the lifetime sub, now it's going to my new doggamn video card.

    You killed your video card, not Cryptic. If your PC was overheating or your video card died for non-heat reasons, then it's your responsibility. Games don't damage hardware, inadequately cooling or maintaining your PC does.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    My card is running at around 64 to 68C. Im not sure if this is normal for a card, but what is this Vsync thing everyone was talking about? Is it something you turn on/off within the game?

    Also... what was the command you can imput to limit you fps? Thanks for your replies!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    i used to have overheating issues with my pc untill i got rid of my old case and got a propper gamer case with 5 cooling fans . before sto would run at 95c and now it runs as 55c at pretty much full settings.


    please do not blame this game

    it is your fault for getting big TRIBBLE GPU / CPU with a poorly ventalated case

    and a good gamer case only costs between £90-£110 a very wise investment for a next upgrade.


    also please remeber STO is a next gen PC game and will push your machine very hard so amatuers go cry elsewhere if u lose hardware due to your own ego :cool:
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    narix wrote:
    i used to have overheating issues with my pc untill i got rid of my old case and got a propper gamer case with 5 cooling fans . before sto would run at 95c and now it runs as 55c at pretty much full settings.


    please do not blame this game

    it is your fault for getting big TRIBBLE GPU / CPU with a poorly ventalated case

    and a good gamer case only costs between £90-£110 a very wise investment for a next upgrade.


    also please remeber STO is a next gen PC game and will push your machine very hard so amatuers go cry elsewhere if u lose hardware due to your own ego :cool:

    Instead of trolling you should use your energy elsewhere. Don't come tell me that STO is so demanding when it comes to graphics and performance compared to similar next gen games. A high end PC should run this easily without any probs whatsoever. There is a heating problem no matter what you say, and it must be addressed by the ones that have made the game. I think most of us know that dust, bad ventilation, cabinets can cause overheat, but when there is no problems with running other games, why does this game that demands less of machinepower than eg. AOC cause problems for a big load of people?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    if your video card is overheating then you first need to take a look at your computer case there are a lot of case out there that don't allow for proper air flow, like alien ware case. i myself have had overheating problems until i got a new case.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I find it odd that typing /maxfps ingame fixed this issue for everyone that knows about it. Its not dirty cases its the game. For 2 days I struggled trying to find out the issue until I read that someone else had the issue and fixed it by setting the FPS in game. After I saw that my FPS was set to 0.00000 I set it to my liking and now havent had the issue.

    I run a very powerful rig. It was not the cooling. It was noot dirty. It was the game end of subject. At this point Cryptic should just own up to it and say they are working on fixing the issue. Blaming peoples rigs is wrong and sad when they know for a fact its not peoples system. Try the /maxfps command and I promise that if its set to 0.00000 then thats your problem.

    Cmon cryptic the fix has been found in game the cat is out of the bag and its obvious the problem was the game. Fix this issue before more people destroy their rigs. The genie is out you cant put it back.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Jallaballa wrote:
    Instead of trolling you should use your energy elsewhere. Don't come tell me that STO is so demanding when it comes to graphics and performance compared to similar next gen games. A high end PC should run this easily without any probs whatsoever. There is a heating problem no matter what you say, and it must be addressed by the ones that have made the game. I think most of us know that dust, bad ventilation, cabinets can cause overheat, but when there is no problems with running other games, why does this game that demands less of machinepower than eg. AOC cause problems for a big load of people?

    dude check my post the answer has been found and indeed it was the game after all.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    The game just nuked my relatively new nivdia card. WTG Cryptic. I wish I had the money to spend on the lifetime sub, now it's going to my new doggamn video card.

    Dude its not your cooling check my post the answer was found and indeed it was the game. I dont know why some posters stil lclaim its cooling issues; perhaps they are secret devs i dont know.
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