Thanks for looking into this. I'd all but given up hope of it being taken seriously
Lost the original ticket number so resubmitted. Ticket #1,876,095
Omega Force Operative and M.A.C.O. Team Commander accolades completed, and yet
Omega Force Shadow Operative accolade not completing. Because of this, the v last omega costume unlock hasn't been available.
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rattler2Member, Star Trek Online ModeratorPosts: 58,593Community Moderator
Thanks for looking into this. I'd all but given up hope of it being taken seriously
Lost the original ticket number so resubmitted. Ticket #1,876,095
Omega Force Operative and M.A.C.O. Team Commander accolades completed, and yet
Omega Force Shadow Operative accolade not completing. Because of this, the v last omega costume unlock hasn't been available.
Might I suggest also submitting the character@account name of your affected character just in case the bug ticket gets lost under the landslide?
Also... Welcome to the club. Maybe we need rooms at the Captain's Table for this, as we seem to be expanding our membership.
Let me list where I think that Cryptic went wrong.
1. New armor accolades. I'm not sure why they felt the need to make exact duplicates of existing accolades except that the new accolades don't give the costumes on their own, which an easy change in the old accolades' programing could have done. Would changing the programing have removed the costume options from players that had it, and if so wouldn't a program line about not granting the costume options if the character was tier +0 in the reputation system have fixed that problem? The way Cryptic did it was sloppy to say the least.
2. New armor accolades disappear if the old version is completed. Not a problem in of it's self (who needs two copies of the same accolade), except:
3. Elite commander accolades no longer recognize the old armor accolades. I'm not sure how Cryptic failed to realize that doing this would cause the problems that people are now facing. Only the new accolades will fulfill the requirements for the elite commander accolades now and with the new versions disappearing on us to avoid duplicates, we get stuck with the problem we have.
Over all, this is a fine example of *WHY* Cryptic is infamous for lack of testing. They don't seem to think through the effects of changing things which other parts of the game are dependent on from the system, and then they don't test it (at least not thoroughly enough). In addition to all of this:
4. Over two months after claiming to be looking into a solution, neither an update has been given nor a solution been implemented. This problem has existed since season 7's release and still has not been fixed. People are going to stop spending money of a game that does not give the rewards that it claims to and avoid service providers that do not provide service. CRYPTIC AND PERFECT WORLD WILL LOSE MONEY OVER THIS PROBLEM! You may want to fix it.
Yes the bug affects gold's, lifers, silvers and former gold's alike. I know people in game who have the bug and fall in to each category. I am a lifer myself. I also know people who have the accolade bugged on one character and not on another.
Adding the costumes to the reputation system does seem the likely cause. I don't know of any one who had broken stf accolades before that was implemented.
Sorry for the lack of response. This issue got pushed onto the back burner when we discovered that it didn't fix some of the test cases we'd gathered.
It may have corrected others, though. So we're going to look into completing this workaround in the near future. Just with the caveat that it is not going to fix everybody's costume errors.
Watch for patch notes regarding Roxy. I think that's how we're implementing it.
Jeremy Randall
Cryptic - Lead Systems Designer
"Play smart!"
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rattler2Member, Star Trek Online ModeratorPosts: 58,593Community Moderator
edited July 2013
YES! THANK YOU BORTICUS!
Great to hear that this bug is still on the radar at Cryptic.
Keep up the good work guys! I'll be watching the patch notes.
Sorry for the lack of response. This issue got pushed onto the back burner when we discovered that it didn't fix some of the test cases we'd gathered.
It may have corrected others, though. So we're going to look into completing this workaround in the near future. Just with the caveat that it is not going to fix everybody's costume errors.
Watch for patch notes regarding Roxy. I think that's how we're implementing it.
Thank you very much for refreshing our hope Borticus. Limited resources leading to a long fix time with a hazy chance of success we can live with. Its much better then thinking nothing will ever happen at all.
Sorry for the lack of response. This issue got pushed onto the back burner when we discovered that it didn't fix some of the test cases we'd gathered.
It may have corrected others, though. So we're going to look into completing this workaround in the near future. Just with the caveat that it is not going to fix everybody's costume errors.
Watch for patch notes regarding Roxy. I think that's how we're implementing it.
I've bought all three MK XI Omega set pieces on my Romulan toon, but cannot find the costume unlock project in the list of my omega reputation projects. I have the accolade, tried to sell and buy back the items and completed different other projects, but the costume unlock just won't appear.
Sorry for the lack of response. This issue got pushed onto the back burner when we discovered that it didn't fix some of the test cases we'd gathered.
It may have corrected others, though. So we're going to look into completing this workaround in the near future. Just with the caveat that it is not going to fix everybody's costume errors.
Watch for patch notes regarding Roxy. I think that's how we're implementing it.
An answer, finally! Hopefully when the fix comes out I'm not one of the cases that doesn't get fixed.
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rattler2Member, Star Trek Online ModeratorPosts: 58,593Community Moderator
well I just gather the full omega set mk XII (all rep projects type 2 and 3 available), maybe this way would unlock the Honor guard outfit but.....this didn't work either.
awww... just finished the tier 5 omega rep on my rom and parts of the maco and omega XII visuals (type 2 and 3 are missing)
How did this break? Why did it break?
:eek: Wait... a Romulan now has the bug? Stupid question: Did you get all the parts and do the unlock project?
As far as I know, this bug affects Fed and KDF players who got the full mk XII MACO/Honor Guard/Omega set before S7 rep launch, and were unable to claim the optionals accolade costume reward after S7 launched. If the bug is expanding to affect more than that... we got a problem.
:eek: Wait... a Romulan now has the bug? Stupid question: Did you get all the parts and do the unlock project?
As far as I know, this bug affects Fed and KDF players who got the full mk XII MACO/Honor Guard/Omega set before S7 rep launch, and were unable to claim the optionals accolade costume reward after S7 launched. If the bug is expanding to affect more than that... we got a problem.
got to tier 5.... got the optinal accolades.... Got the Omega gear.. got visuals 2 and 3 ... Missing the upper leg side peices... (Fed Rom btw)
Comments
Lost the original ticket number so resubmitted. Ticket #1,876,095
Omega Force Operative and M.A.C.O. Team Commander accolades completed, and yet
Omega Force Shadow Operative accolade not completing. Because of this, the v last omega costume unlock hasn't been available.
Might I suggest also submitting the character@account name of your affected character just in case the bug ticket gets lost under the landslide?
Also... Welcome to the club. Maybe we need rooms at the Captain's Table for this, as we seem to be expanding our membership.
1. New armor accolades. I'm not sure why they felt the need to make exact duplicates of existing accolades except that the new accolades don't give the costumes on their own, which an easy change in the old accolades' programing could have done. Would changing the programing have removed the costume options from players that had it, and if so wouldn't a program line about not granting the costume options if the character was tier +0 in the reputation system have fixed that problem? The way Cryptic did it was sloppy to say the least.
2. New armor accolades disappear if the old version is completed. Not a problem in of it's self (who needs two copies of the same accolade), except:
3. Elite commander accolades no longer recognize the old armor accolades. I'm not sure how Cryptic failed to realize that doing this would cause the problems that people are now facing. Only the new accolades will fulfill the requirements for the elite commander accolades now and with the new versions disappearing on us to avoid duplicates, we get stuck with the problem we have.
Over all, this is a fine example of *WHY* Cryptic is infamous for lack of testing. They don't seem to think through the effects of changing things which other parts of the game are dependent on from the system, and then they don't test it (at least not thoroughly enough). In addition to all of this:
4. Over two months after claiming to be looking into a solution, neither an update has been given nor a solution been implemented. This problem has existed since season 7's release and still has not been fixed. People are going to stop spending money of a game that does not give the rewards that it claims to and avoid service providers that do not provide service.
CRYPTIC AND PERFECT WORLD WILL LOSE MONEY OVER THIS PROBLEM! You may want to fix it.
Depends on the orientation from which you observe it, could be 'that wide'.
Adding the costumes to the reputation system does seem the likely cause. I don't know of any one who had broken stf accolades before that was implemented.
It may have corrected others, though. So we're going to look into completing this workaround in the near future. Just with the caveat that it is not going to fix everybody's costume errors.
Watch for patch notes regarding Roxy. I think that's how we're implementing it.
Cryptic - Lead Systems Designer
"Play smart!"
Great to hear that this bug is still on the radar at Cryptic.
Keep up the good work guys! I'll be watching the patch notes.
Thank you very much for refreshing our hope Borticus. Limited resources leading to a long fix time with a hazy chance of success we can live with. Its much better then thinking nothing will ever happen at all.
Woot wooot
Been this way since S7 first landed, and I am one of the very first to report this problem with absolutely no response.
Praetor of the -RTS- Romulan Tal Shiar fleet!
An answer, finally! Hopefully when the fix comes out I'm not one of the cases that doesn't get fixed.
Q'wrot@stulpnagel
Ah only took 4 months for a new reply, so lets see mmm, next year should be atleast a semi fix around? *grins*
How did this break? Why did it break?
Becouse they suck
:eek: Wait... a Romulan now has the bug? Stupid question: Did you get all the parts and do the unlock project?
As far as I know, this bug affects Fed and KDF players who got the full mk XII MACO/Honor Guard/Omega set before S7 rep launch, and were unable to claim the optionals accolade costume reward after S7 launched. If the bug is expanding to affect more than that... we got a problem.
got to tier 5.... got the optinal accolades.... Got the Omega gear.. got visuals 2 and 3 ... Missing the upper leg side peices... (Fed Rom btw)