reknyardMember, Neverwinter Beta Users, Neverwinter Guardian UsersPosts: 5Arc User
edited March 2013
How do I get my one time login key?
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irongamernetMember, Neverwinter Beta UsersPosts: 15Arc User
edited March 2013
Meh. TL2 accounts sound like they are still screwed up. I've been trying to login since noon and always get the following error:
"I downloaded Neverwinter, but I am getting an "Account Error" message.
If you see this message on the launcher, it means that you are trying to log in to the game when the servers are not available. Please be sure to check the Beta Weekend Schedule to see when to log in to the game!"
TL2 keys have access this weekend. The server up green dot is also active when I get this message. Someone forgot to enable TL2 keys for the weekend? My key is registered in the account area:
Redemption Date
Sep 20 2012 10:44AM
Key Redeemed
TL2 Preorders
Blah, would have been nice to participate this weekend.
I've got a lifetime CO account, so I received a beta invite. Apparently, I'm not alone in not being able to log in because of an "Account error." There is an official thread for this problem which you can find by clicking here.
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nazosan2Member, Neverwinter Beta UsersPosts: 2Arc User
If you are trying to log in right now and getting that error message, dont worry as servers have died and actually are down.
So are the servers just completely screwed up? There's a green icon indicating that the server is up, it just won't let us in... This kind of sucks given how limited of a time we have to work with to actually try out the game before it closes up again for half a month or so...
Is there anything we can do at all except just retrying over and over until the error eventually (theoretically) goes away?
Has anyone who bought the raiderz elite pack gotten a key yet? been checking my email and nothing.
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malkavianiteMember, Neverwinter Beta Users, Neverwinter Hero UsersPosts: 30Arc User
edited March 2013
CO/STO Lifetimers, you should have gotten an email saying that you've been given access, and that it has been automatically applied to you account (you don't get a key).
Hey, I had the RaiderZ Elite Pack purchased but don't seem to have received a key. I'm mildly disappointed as I ran home from work to log in and check it out Can this be fixed? Preferably soon?
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nazosan2Member, Neverwinter Beta UsersPosts: 2Arc User
edited March 2013
Oh goodie. I finally get something other than an error message and that something is a 2.8GB download to wait on with my slow connection. If the beta wasn't just for this weekend this wouldn't be so bad, but given that I have to work the next two days I was really hoping to make better use of the free time I had...
(Actually, it seems to be downloading the same size as the installer which makes me wonder if it's redownloading the ENTIRE game on me...)
EDIT: Reinstalled and ran it as administrator just in case. So far it just wants a 520MB download now. Much more reasonable at least. I knew something was wrong when it said 2.8GB...
At what point do we get access to the beta? I've tried yesterday and today and while the message has changed from 'not authorized' to 'timed out', the results are the same.
bioshokqueMember, Neverwinter Beta Users, Neverwinter Guardian UsersPosts: 12Arc User
edited March 2013
Yay, i managed to play for about two hours before going to bed last night. Now i'm up again and i find the server down!
Also, do i have to do anything special to activate my guardian of neverwinter pack? Cause i didn't have any of the things yet last night, apart from being able to play the game.
CO/STO Lifetimers, you should have gotten an email saying that you've been given access, and that it has been automatically applied to you account (you don't get a key).
Been there, got email, no access......... what the$%
Will i get acess if i buy today, after the beyta has started?
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mulaiMember, Neverwinter Beta UsersPosts: 20Arc User
edited March 2013
I'm still with the error on login! guys want to play the PW. vejao my account therefore can not stand waiting any longer. and bought the package raiderZ elite!
I had 5 beta keys that I got at PAX last fall that they are not honoring this weekend. Talk about frustration and feeling left out in the cold. These are essentially a big diasappointment. I guess they wil work for the last beta weekend.Or will they?
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savagecheezMember, Neverwinter Beta UsersPosts: 2Arc User
edited March 2013
I'm also having an account error when trying to login into the beta. Kind of frustrating when you're sent an email stating you can play because you're a lifetime subscriber then not be able to login.:(
I'm also having an account error when trying to login into the beta. Kind of frustrating when you're sent an email stating you can play because you're a lifetime subscriber then not be able to login.:(
Pretty much this.
The form to fill out a support ticket also does not seem to be working. Guess the best way is to unsubscribe from their newsletter to avoid getting disappointed when stuff isn't working (since it hardly ever seem to be from my experience).
They had alot of problems with TL2 release aswell.
Big personal mistake to pre order that game
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savagecheezMember, Neverwinter Beta UsersPosts: 2Arc User
The form to fill out a support ticket also does not seem to be working. Guess the best way is to unsubscribe from their newsletter to avoid getting disappointed when stuff isn't working (since it hardly ever seem to be from my experience).
They had alot of problems with TL2 release aswell.
Big personal mistake to pre order that game
I filled out the support ticket yesterday afternoon and it replied with "you should receive an answer within 3-4 business days". Kind of pointless if you ask me. No big deal. I was hoping to get in and help with finding bugs and falling through the world a few times.
Comments
"I downloaded Neverwinter, but I am getting an "Account Error" message.
If you see this message on the launcher, it means that you are trying to log in to the game when the servers are not available. Please be sure to check the Beta Weekend Schedule to see when to log in to the game!"
TL2 keys have access this weekend. The server up green dot is also active when I get this message. Someone forgot to enable TL2 keys for the weekend? My key is registered in the account area:
Redemption Date
Sep 20 2012 10:44AM
Key Redeemed
TL2 Preorders
Blah, would have been nice to participate this weekend.
Is there anything we can do at all except just retrying over and over until the error eventually (theoretically) goes away?
as i understand i should 08/03-2013 could play the beta ....
but i still cant .....help me
Yeah I am a Lifetime STO person as well and never got a key as well, an ideas folks?
I didn't get one and PW told me i had to buy TL2 to get one.
(Actually, it seems to be downloading the same size as the installer which makes me wonder if it's redownloading the ENTIRE game on me...)
EDIT: Reinstalled and ran it as administrator just in case. So far it just wants a 520MB download now. Much more reasonable at least. I knew something was wrong when it said 2.8GB...
Launcher problems? Try these from Cryptic's site:
http://files.champions-online.com/launcher/Champions%20Online.exe | http://files.startrekonline.com/launcher/Star%20Trek%20Online.exe
Also, do i have to do anything special to activate my guardian of neverwinter pack? Cause i didn't have any of the things yet last night, apart from being able to play the game.
Been there, got email, no access......... what the$%
Pretty much this.
The form to fill out a support ticket also does not seem to be working. Guess the best way is to unsubscribe from their newsletter to avoid getting disappointed when stuff isn't working (since it hardly ever seem to be from my experience).
They had alot of problems with TL2 release aswell.
Big personal mistake to pre order that game
I filled out the support ticket yesterday afternoon and it replied with "you should receive an answer within 3-4 business days". Kind of pointless if you ask me. No big deal. I was hoping to get in and help with finding bugs and falling through the world a few times.
To claim your Founder's Pack items you must first complete the Sleeping Dragon Bridge Tutorial.
Once you have completed the tutorial, speak to the Courier near the Auction House to claim your items.
For more information, please see our FAQ:
http://nw.perfectworld.com/about/faq#which