I know it is too late (and I guess it was not possible to address and code shortly), but I would have suggested to make bta the pack obtained during the timeframe, and give in addition 10 vip keys to the people who won the leg pack.
So actually reward people that may have exploited this intentionally?
No reward people that may have got a legit stardock pack if everything had been WAI. So they keep the mount but cannot sell it (so the economy is not broken), and they can gamble again with 10 keys. As the stardock lockbox is very recent, everybody is presumed innocent.
This entire scenario just continues to show how well this team functions. This was reported on preview 9 days before the module launched with a video showing exactly how to reproduce it and that it was a 100% drop. How the hell this could possibly make it to live is beyond comprehension. As others have said why do we even have a preview server? Every single mod a ton or people go onto preview and test things out for the company, and every single mod it seems like the majority of the stuff that they find is ignored. I am not one of those people, but i am glad for the people who do have the time, but i seriously wonder why they even bother.
It is now way to late to even think about a rollback, even if they had the inclination to change their mind. I personally think one should have been done as losing 5 minutes of server time is not a big issue in the long run. Now the only thing they can do is leave it as it and the legendary economy be damned (which is what they indicated they would do) or to manually go through the logs and modify those who received them. What this would entail i am not sure. The real point is this should never have happened in the first place.
I have seen some excuses that the devs couldn't reproduce this and i dont believe that for a second. The development team is either to understaffed, to busy or not up to the job to properly work through all the bugs that are happening and deal with design decisions that are being made. Everyone seems very high on the new guy and what changes he is going to make for the game but unless he gets his hands dirty and makes serious changes at he development level we are going to continue to see massive problems every single time content gets added.
Just look at the new mod and the difference between the two BHE's. The Balaruga takes 5 to 6 people no more than 2-3 minutes to finish. The seige takes a full zone almost the entire 15 minutes to kill 300 mobs, and who knows maybe has a boss after that as well (never seen one complete). Seriously who made the decision to make 2 encounters that "likely" give the same rewards so vastly different in scope and difficulty in the same zone? Its reasons like this that i have lost all trust in the development team.
The only thing that keeps me playing is my friends in the game. I have absolutely no expectations of incoming content other than trying to find amusement in what will be broken next.
It's my understanding that people could, and did, get more than 1, by opening a box on different characters, putting the keys in the bank and switching toons as fast as possible before the server got shut down. The people who did this clearly exploited the bug, however Chris also said they wouldn't ban people for abusing bugs that have been reported and not fixed, which this one was one of those.
So what should they do?
Personally I would have preferred a roll back if their database setup supports it by keeping logs of all transactions. Banks do stuff like this when things go wrong, so I would be surprised if they didn't have such capabilities. This is my personal opinion on what should have been done, but it's arguably too late now.
Another option would be to send everyone who logged in within an arbitrary time frame (for example any time yesterday), and didn't already get one, a free BTA Legendary Stardock Mount Pack in the mail, similar to what they did when they removed Coalescent Wards from the TBS. This would be satisfactory in my opinion as well, and may be the only option to appease their customers/players at this point.
Doing nothing, is the worst thing they could do.
*Puts on tinfoil hat* Maybe the devs let this bug stay so they could get legendary mounts on their characters!!! O_O *Takes off tinfoil hat*
What you get should be: you may be punished and you may be able to get away with it. The keyword is "may". The question to yourself is: Do you want to take the risk of losing of what you have built for? There is nothing to be confused about. You may be punished. Do you want to roll the dice to find out?
I did not start with morally if you should do it because it seems your priority is if you would be punished.
Because hiring actual humans are too expensive so Cryptic uses a pseudo random number generator and a switch statement. If people buy enough zen, they will eventually upgrade to a neural network.
Now i almost NEVER post here but i have to say..... are you guys kidding me, seriously... this is as big a stuff up as caturday.
caturday their was only rumours going around on forums and in beta chat of AD bug pre going live
starbox lockbox had VIDEO's of the bug from preview WEEKS before this went live
not just forum posts, it had bug reports sent directly to dev team
then after putting it live and turning servers off to stop people continuing to use bug some of which got over DOZEN a packs each YOU DIDNT ROLL BACK BEFORE letting people log back in
THEN the next day you have another 4 hour downtime to try and fix some of the MYRIAD of class breaking and char breaking bugs you let slip through
did you like HAMSTER off your head of development and is he trying to burn down the building before he leaves?
this is BY FAR the worst performance ive seen and ive been here since i beta tested this game
like really your best bet at this point is put a mount pack in EVERYONES mail then cross your fingers and HOPE to your gods they forgive you for the rolling downtime's and the inevitable old bugs that dont quite get fixed and the inevitable new ones that ALWAYS pop up with emergency tweaking, like is going on at the moment
for the umpteenth time anyone who has had "luck" or has exploited a glitch has benefited from it, the others can go to ... people who have dropped 3 legends... And yet the game will be unbalanced in favor of the smart ones. the speech is not even remove the legend because you can not know that he was smart, the problem is how he managed to go live such a bug ...
Even the premise you introduced that there was nothing lost was contradicted by the sentence you brought up at the end, in brackets: the people lost the opportunity to get a legendary mount.
So for you, missing an opportunity is equivalent to losing something. I supposed our points of view and "philosophy" are divergent. Fortunately, i'm not so depressed in life compared to how much i have "lost" because of missed opportunities.
If I take your example, what about if the day you didn't play, every one who bought a ticket at 14H00 get automatically a winning ticket, is it fair ? Yes we lost nothing, it's cryptic who lost another chunck of our trust.
It's fair, 100% of the winners had tried their luck, as always. But i agree it isn't really helping Cryptic reputation .
Firstly, it was not a lottery. No one knew "for sure" what was coming. The lockbox case was reported over a week ago on preview, who in their right mind have thought it would go live? It wasn't a scheduled, announced event.
You are a mom of 4 kids. You take 2 of them with you to go the supermarket, which open at 9am, because you need to go shopping for next week food. The 2 other kids stay home with their dad. While you are in the supermarket, paying the cashier, a super unexpected thing happens : an employee gives to any kid one free Action figurine or one Doll (depending on what they prefer). You recognize the employee, you know him, he was fired multiple time from multiple jobs because he wasn't working as intended. But it's too late, your first kid has already take one GI Joe. Your 2nd kid, sly as a fox (and not very honnest), has already manage to trick the employee and to get 5 GI Joe. Security guy suddenly evacuates the customers and closes the shop.
On your way back home, the radio announces a fun fact : an employee, name "the bug", has just been fired 15 min ago, caught giving away toys to kids without any agreement of the shop he was working for. Shop manager declares "it's ok, kids can keep what has already been distributed"
You are back home, and few minutes later your 3rd kid starts crying loudly. You enter the playroom where your 4 kids are. The 1st one is playing alone with his new GI Joe and is taunting your 3rd kid. The 2nd kid is sending texts to his friends, trying to trade his 5x GI Joe for some pricey transformer figurines. The 3rd one is screaming that life is unfair, he also wants a new action figurine and he hasn't got one so none of his brothers should have one. Your 4th is just playing with his "old" toys and doesn't really care about the drama.
As the mother, what do you do ? (roundhousely slap everyone is not an option.)
Morality and ethics would dictate either 1. the responsible parent should have kept the child in check and only taken 1 toy... thus removing the consequences of the employee becoming unemployed and maybe even educating said employee in the wrongness of their action. 2. the responsible parent would educate their child in fairness and sharing ensuring all siblings were able to benefit with a free toy.
I can only assume your post intimates that those who abused the bug are irresponsible and selfish children.. and that the devs (the parents) are inattentive ... you are probably right.
Nice and quite onspot reply. . You got my "agree" on your post :P. Only missing one thing, one morality to this story : I assume quite a lot of the players are adults (let's say >18yo), but we sometimes play this videogame and behave in or around it as if we were children (and I obivously include myself, from my 40yo...), whatever kind of children we are, bully, cocky, selfish, crying babies, attention kids/HAMSTER, jealous screamers, spoiled kids, little machiavel, sermonizers or anything.
well it happens every mod, why? because they hire developers that can't code, have no idea what they are doing, they don't listen to players who are testing the game and issuing warnings. then they panic when it screws up, and say how embarrassed they are about the whole fiasco. but little gets done, because they are already working on the next mod. now if i was paid to do a job, and did a crappy job, people would expect me to correct the work or refund monies paid. so how about from now on, when the devs screw up, they just return the salary they took for doing a HAMSTER job?..call it an incentive scheme to promote an idea most work places have -its called 'right first time'
I play about two months. I read about the glitch on Preview Server Forum. I read about the MASS Bans with Ravenloft. That's why I decided to stay safe, don't risk a ban and play legit. I did'nt using the glitch. Now I feel like biggest HAMSTER knowing of this glitch and not using it. Do I have to enter a glitch group? Is it guaranteed in future not being banned for using glitches? I am totally confused. That was reward for free worth more than I earned in my two months of play, just on click in seconds. Fairplay = HAMSTER. That's what I get about that issue.
What you get should be: you may be punished and you may be able to get away with it. The keyword is "may". The question to yourself is: Do you want to take the risk of losing of what you have built for? There is nothing to be confused about. You may be punished. Do you want to roll the dice to find out?
I did not start with morally if you should do it because it seems your priority is if you would be punished.
Yes. If I had known not to get punished, I would have used that glitch. It's 12M AD for free?! And if it's not punished it seem to be okay. Yes I feel get punished for playing fair play. I got nothing. You say it. "May" It's to much RNG in this game. Now it's RNG too to get caught cheat or not. The fair players got punished. I don't like this mindset.
I play about two months. I read about the glitch on Preview Server Forum. I read about the MASS Bans with Ravenloft. That's why I decided to stay safe, don't risk a ban and play legit. I did'nt using the glitch. Now I feel like biggest HAMSTER knowing of this glitch and not using it. Do I have to enter a glitch group? Is it guaranteed in future not being banned for using glitches? I am totally confused. That was reward for free worth more than I earned in my two months of play, just on click in seconds. Fairplay = HAMSTER. That's what I get about that issue.
What you get should be: you may be punished and you may be able to get away with it. The keyword is "may". The question to yourself is: Do you want to take the risk of losing of what you have built for? There is nothing to be confused about. You may be punished. Do you want to roll the dice to find out?
I did not start with morally if you should do it because it seems your priority is if you would be punished.
yeah i found out about the AD duping on AH weeks before they stopped it but didnt join in because i 1 already had CO and STO accounts but 2 didnt want to cheat my way to the end so to speak, all i got was some health stones that are still taking up a account bank slot a ugly cape and a title lol
so i know kinda how you both feel, i also know that cryptic response will follow little rhyme or reason or have much of a semblance of a graded response based on severity
but, i think it would be unfair to punish people for using a bug that was publicly announced on forums and in bug reports to devs, weeks before it went live and was put out as a 'working' feature, for 5 mins only for a emergency freeze on box and logins, then hrs of log in issues (some people still cant get a server handshake) at the same time its unfair to people that chose not to exploit it or who where prevented from 'accessing feature' by cryptic after a chosen few received multiple legendary mount packs at close to 100% drop rate
as i said in my other post, the best bet for them is to hand out a legendary mount pack to everyone in mail. because the nerf's/adjustments that come in tomorrow along with inevitable new bugs/broken keys powers and functionality emergency fiddling causes whatever old ones they cant fix in a few hrs(maybe most) followed by the next DT thats needed to deal with those/try to stabilize rocking ship is not going to leave a happy community already causing sparks in guild/alliance as to who got them who didnt, who chose not to. Add to that the inevitable patch/nerf/new mod complaints modules that rework most or all classes come with, the list of critical or semi critical bugs, as long as my arm they could easily lose as many people as they lost over lifesteal changes. plus theirs no guarantee that a NW like MMO doesn't come out to rival NW before they decide to come bk. i know i only came back a few weeks ago(lmao timing right) after leaving to play CO and city of heroes again when they removed life steal https://imgur.com/gallery/dSL1MfQ
Well, experience from Cryptics earlier work means I'm gonna save some keys for the console-release and log in early. Profit!
And like huntgate, console players will get banned because they won't get the same leniency due to weeks of advanced knowledge of the situation.
but PC player and devs also had weeks of warning....
look heres screenshot from a bug report about it on preview server (if you go to that forum you can watch his video of doing it again and again on chars he duped https://imgur.com/gallery/dSL1MfQ
anyways my last post on subject.
--CRYPTIC you know your only way to effectively damage control this is to hand a mount pack out to everyone via mail A stuff up that you where told would about weeks before you let it happen, with how annoyed other bugs(changes to IL power functionality, disappearing items extra) have made people, you'll be lucky if even that is enough to not lose a significant number of players NEXT TIME PAY ATTENTION to the people who take the time not only to test your modules but record and submit video's to you about how broken a feature is--
cryptic at this point i question why have you even have a test server
I play about two months. I read about the glitch on Preview Server Forum. I read about the MASS Bans with Ravenloft. That's why I decided to stay safe, don't risk a ban and play legit. I did'nt using the glitch. Now I feel like biggest HAMSTER knowing of this glitch and not using it. Do I have to enter a glitch group? Is it guaranteed in future not being banned for using glitches? I am totally confused. That was reward for free worth more than I earned in my two months of play, just on click in seconds. Fairplay = HAMSTER. That's what I get about that issue.
it's not a glitch it's a bug. a glitch is something where you change the environment in a way that is not intended to suit your desires. a bug is something where you are playing normally as intended with an unexpected results. the players are not at fault for bugs and won't be punished for bugs. we are punished for actual glitching exploits. similar on the face of it but very very different animals. it's like a racoon and a maine coon.
well it happens every mod, why? because they hire developers that can't code, have no idea what they are doing, they don't listen to players who are testing the game and issuing warnings. then they panic when it screws up, and say how embarrassed they are about the whole fiasco. but little gets done, because they are already working on the next mod. now if i was paid to do a job, and did a crappy job, people would expect me to correct the work or refund monies paid. so how about from now on, when the devs screw up, they just return the salary they took for doing a HAMSTER job?..call it an incentive scheme to promote an idea most work places have -its called 'right first time'
I actually don't think I blame them for the shoddy programming. I was reading a thing recently about how a small game released his code and was getting flack for how poorly written it was, but then bigger names were jumping in and saying, listen all games are like this. it's basically bits of string and logs that somehow magically come to life if you look at it with your eyes squinted just right. in this case you have what, 6 (?) years of code going on. by many different devs over the years I'd reckon. imo the bigger wonder is they manage to keep it working at all. My husband is a dev (not a game dev but a dev) and I've heard him complain about the nightmare old code that has been worked on by many people with varying writing styles and trying to get them to conform and bugs that come up and gum up the system because of this or that blah blah blah.. (i start zoning about about here) but I look at the complexity of games compared to the stuff he works on and it really seems like it must be magic.
well it happens every mod, why? because they hire developers that can't code, have no idea what they are doing, they don't listen to players who are testing the game and issuing warnings. then they panic when it screws up, and say how embarrassed they are about the whole fiasco. but little gets done, because they are already working on the next mod. now if i was paid to do a job, and did a crappy job, people would expect me to correct the work or refund monies paid. so how about from now on, when the devs screw up, they just return the salary they took for doing a HAMSTER job?..call it an incentive scheme to promote an idea most work places have -its called 'right first time'
I actually don't think I blame them for the shoddy programming. I was reading a thing recently about how a small game released his code and was getting flack for how poorly written it was, but then bigger names were jumping in and saying, listen all games are like this. it's basically bits of string and logs that somehow magically come to life if you look at it with your eyes squinted just right. in this case you have what, 6 (?) years of code going on. by many different devs over the years I'd reckon. imo the bigger wonder is they manage to keep it working at all. My husband is a dev (not a game dev but a dev) and I've heard him complain about the nightmare old code that has been worked on by many people with varying writing styles and trying to get them to conform and bugs that come up and gum up the system because of this or that blah blah blah.. (i start zoning about about here) but I look at the complexity of games compared to the stuff he works on and it really seems like it must be magic.
its not just the shoddy programming or maybe with dealing with old code. This was an identified bug that was documented via video on the Preview forums for more than 1 week before the update. Even if they couldn't have got it fixed in time they should have disabled the box (which was obviously a very easy thing to do) before the update was even released. What pisses me off, and i am sure a lot of others too, is they ask us to test all this stuff and then completely ignore the people who do.
Oh well, count me as one who was watching the whole thing while laughing 🤣 I have 20 VIP keys at that moment and I didn't use them because let be honest I won't be able to sleep well, it feel wrong to do that, I even had time to write in alliance channel 😋 I only want to say this> I'm on #TeamStupidNoLegMount because I don't want to earn my 1st leg mount because of a bug (playing since May 1 2013) also it's true that Devs are the one at fault here, that's a bug who was reported a long time ago. Now the thing I'm worried about is that it looks like I'll never win a legendary mount because from what I've been reading so far, my RNG is different from other players, I guess it's not that I've bad luck but that the lockboxes work that way. I was hoping for a rollback so no one will feel bad about it, of course I know there were players who wanted to play the new mod and that there were players who were logging in earlier because of the exploit, so it'll hard to do justice, no matter what I hope the Devs could find a "good" solution, so no one will be mad... also I propose a Free Legendary mount for everyone, so no one will feel bad because of this bug 🤣 Have a nice day.
Well, experience from Cryptics earlier work means I'm gonna save some keys for the console-release and log in early. Profit!
And like huntgate, console players will get banned because they won't get the same leniency due to weeks of advanced knowledge of the situation.
That's assuming they don't fix it before we get it on console.
I would kill for even 1 10k power mount, but my rng has been such rubbish lately, that I've stopped playing lockbox lottery, and am just focusing on the game...
well it happens every mod, why? because they hire developers that can't code, have no idea what they are doing, they don't listen to players who are testing the game and issuing warnings. then they panic when it screws up, and say how embarrassed they are about the whole fiasco. but little gets done, because they are already working on the next mod. now if i was paid to do a job, and did a crappy job, people would expect me to correct the work or refund monies paid. so how about from now on, when the devs screw up, they just return the salary they took for doing a HAMSTER job?..call it an incentive scheme to promote an idea most work places have -its called 'right first time'
I actually don't think I blame them for the shoddy programming. I was reading a thing recently about how a small game released his code and was getting flack for how poorly written it was, but then bigger names were jumping in and saying, listen all games are like this. it's basically bits of string and logs that somehow magically come to life if you look at it with your eyes squinted just right. in this case you have what, 6 (?) years of code going on. by many different devs over the years I'd reckon. imo the bigger wonder is they manage to keep it working at all. My husband is a dev (not a game dev but a dev) and I've heard him complain about the nightmare old code that has been worked on by many people with varying writing styles and trying to get them to conform and bugs that come up and gum up the system because of this or that blah blah blah.. (i start zoning about about here) but I look at the complexity of games compared to the stuff he works on and it really seems like it must be magic.
As A cnc programmer/machinist I can't stand walking into to someoone elses old program. Especially when they didn't bother to leave any notes, or draw in the fixturing...
i dont see them doing the right thing while given out me or anyone a bta legendary mount with keys and vip that didn't exploit the broken box cause all i see them doing is not making anyone happy and i dont think that's rights for how i have alwayed played the game right so come on cryptic do the right thing
Since this was reported on test Forums, the really bad part is why did the devs not catch it? Someone did not do their job there.
But when it happened, and maybe 200-300 people did get free leg mounts, what options did Cryptic have?
* They could roll back, which would not mean much play lost, but which would mean 4-5-6 hours delay on the mod launch. That would not be good with a lot of eager people waiting to get into the mod. And that is assuming they did take a backup of the player database before they installed the mod, but I assume that is done as a matter of routine.
* They could do as they did, just block the bug and carry on, then look into it later. The problem of course is that people will open those mount packs, sell the mounts or the packs, reconfigure characters around the mounts, etc etc. So it is really no easy way to get that toothpaste back into the tube. That people open the Stardock lockbox must all over be considered a normal event, since it is one of the newer lockboxes, so there can be no talk of exploits and punishments.
While we all would have preferred this did not happen, the consequence of 200-300 free Leg mounts into the economy should be fairly short-lived. Some of those Leg mounts will likely end up on alts that otherwise would not get a Leg mount too, so not all of those Leg mounts will enter the economy at all.
200-300 players get a boost they did not expect and should be happy.
Other players are unhappy because they missed out, but really.. you can't go around and be unhappy because some people are lucky. This is on the same level as someone being lucky with the RNG.
Cryptic will likely lose some income from this in the form of reduced lockbox key sales or reduced Leg mount sale at next Zen sale.
People trying to sell (legit) Leg mounts probably will experience a Leg mount price drop for a while, but can just postpone selling. The Leg mount Zen sales has anyways contributed to pushing Leg mount prices down.
All over.. I think Cryptic handled this the best possible way.
It should never have happened though, in particular since this was on the Test boards.
Hardly. You're comparing a bugged occurrence that never should have occurred to an established working-as-intended legitimate RNG reward process. (Even if Cryptic's loot box RNG is utter tripe, and is one of those clear contenders for heavy government gambling regulation, but that's a discussion for another thread.)
So as a community we complain that we do not get enough Leg Mounts. And when the Devs mess up. They own up to it and let everyone keep their Leg mounts, and we as a community Still complain bout that? WTH? The Devs are horrible and extremely Lazy at best, but the community complaints are just as bad lately. No wonder why Cryptic just plows through and continues the status quo. The Community is basically bipolar and does not understand that Cryptic is not a work for free business.
That might make sense and be relevant if all players had gotten the same opportunity and not just those that logged in for the first 5 minutes of the new mod launch, and with some of those players possibly intentionally gaming the bugged system.
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darthpotaterMember, NW M9 PlaytestPosts: 1,261Arc User
I cant buy the argument of "they couldnt reproduce this internally". No.
They didnt pay attention to the bug report like other times. If you are a developer, and read the preview report, if you cant repro it internally at least you disable the lockbox temporally like they this after the maintenance and then look into it with more time.
This is a big error and they should recognice it. You cant sell from one side that you are hearing the community making new threads illusioning people with whats coming on and this kind of failures at the same time.
If they do nothing about it, the company send a worrying message to people who spend real money to buy items in the game. recognize mistakes and taking hard decissions is what raises the reputation of a company. Let things go and doing nothing is what hurts it.
Do nothing is not ok - i heard about people getting 1-30 or more and this on only "one" account so the only meaningful solution is a rollback. Maybe give the mount from the hellpit event to everyone (char- or accountbound) and all is fine.
Well. Much time passed now. Let's face the truth. Nothing will happen. It's unfair and it is a shame that honest players left behind with bare hands - but it is not a Game-Breaker to the masses. I congratulate all winners. It will be a Game-Breaker not to be treated the same way and keep all at the next bug party. Make sure you have 10 Keys ready in every moment. We missed here a big one, that's hard. Hopefully we get the next one.
Comments
As the stardock lockbox is very recent, everybody is presumed innocent.
It is now way to late to even think about a rollback, even if they had the inclination to change their mind. I personally think one should have been done as losing 5 minutes of server time is not a big issue in the long run. Now the only thing they can do is leave it as it and the legendary economy be damned (which is what they indicated they would do) or to manually go through the logs and modify those who received them. What this would entail i am not sure. The real point is this should never have happened in the first place.
I have seen some excuses that the devs couldn't reproduce this and i dont believe that for a second. The development team is either to understaffed, to busy or not up to the job to properly work through all the bugs that are happening and deal with design decisions that are being made. Everyone seems very high on the new guy and what changes he is going to make for the game but unless he gets his hands dirty and makes serious changes at he development level we are going to continue to see massive problems every single time content gets added.
Just look at the new mod and the difference between the two BHE's. The Balaruga takes 5 to 6 people no more than 2-3 minutes to finish. The seige takes a full zone almost the entire 15 minutes to kill 300 mobs, and who knows maybe has a boss after that as well (never seen one complete). Seriously who made the decision to make 2 encounters that "likely" give the same rewards so vastly different in scope and difficulty in the same zone? Its reasons like this that i have lost all trust in the development team.
The only thing that keeps me playing is my friends in the game. I have absolutely no expectations of incoming content other than trying to find amusement in what will be broken next.
So what should they do?
Personally I would have preferred a roll back if their database setup supports it by keeping logs of all transactions. Banks do stuff like this when things go wrong, so I would be surprised if they didn't have such capabilities. This is my personal opinion on what should have been done, but it's arguably too late now.
Another option would be to send everyone who logged in within an arbitrary time frame (for example any time yesterday), and didn't already get one, a free BTA Legendary Stardock Mount Pack in the mail, similar to what they did when they removed Coalescent Wards from the TBS. This would be satisfactory in my opinion as well, and may be the only option to appease their customers/players at this point.
Doing nothing, is the worst thing they could do.
*Puts on tinfoil hat*
Maybe the devs let this bug stay so they could get legendary mounts on their characters!!! O_O
*Takes off tinfoil hat*
are you guys kidding me, seriously...
this is as big a stuff up as caturday.
caturday their was only rumours going around on forums and in beta chat of AD bug pre going live
starbox lockbox had VIDEO's of the bug from preview WEEKS before this went live
not just forum posts, it had bug reports sent directly to dev team
then after putting it live and turning servers off to stop people continuing to use bug
some of which got over DOZEN a packs each
YOU DIDNT ROLL BACK BEFORE letting people log back in
THEN the next day you have another 4 hour downtime to try and fix some of the MYRIAD of class breaking and char breaking bugs you let slip through
did you like HAMSTER off your head of development and is he trying to burn down the building before he leaves?
this is BY FAR the worst performance ive seen
and ive been here since i beta tested this game
like really your best bet at this point is put a mount pack in EVERYONES mail
then cross your fingers and HOPE to your gods they forgive you for the rolling downtime's and the inevitable old bugs that dont quite get fixed and the inevitable new ones that ALWAYS pop up with emergency tweaking, like is going on at the moment
the speech is not even remove the legend because you can not know that he was smart, the problem is how he managed to go live such a bug ...
GZ all developers
Only missing one thing, one morality to this story : I assume quite a lot of the players are adults (let's say >18yo), but we sometimes play this videogame and behave in or around it as if we were children (and I obivously include myself, from my 40yo...), whatever kind of children we are, bully, cocky, selfish, crying babies, attention kids/HAMSTER, jealous screamers, spoiled kids, little machiavel, sermonizers or anything.
why?
because they hire developers that can't code, have no idea what they are doing, they don't listen to players who are testing the game and issuing warnings. then they panic when it screws up, and say how embarrassed they are about the whole fiasco.
but little gets done, because they are already working on the next mod.
now if i was paid to do a job, and did a crappy job, people would expect me to correct the work or refund monies paid.
so how about from now on, when the devs screw up, they just return the salary they took for doing a HAMSTER job?..call it an incentive scheme to promote an idea most work places have -its called 'right first time'
I do not understand how to transfer a reportet incident / bug from the preview system to the real system. It was discussed extensively in the forum
so i know kinda how you both feel, i also know that cryptic response will follow little rhyme or reason or have much of a semblance of a graded response based on severity
but, i think it would be unfair to punish people for using a bug that was publicly announced on forums and in bug reports to devs, weeks before it went live and was put out as a 'working' feature, for 5 mins only for a emergency freeze on box and logins, then hrs of log in issues (some people still cant get a server handshake)
at the same time its unfair to people that chose not to exploit it or who where prevented from 'accessing feature' by cryptic after a chosen few received multiple legendary mount packs at close to 100% drop rate
as i said in my other post, the best bet for them is to hand out a legendary mount pack to everyone in mail.
because the nerf's/adjustments that come in tomorrow along with inevitable new bugs/broken keys powers and functionality emergency fiddling causes
whatever old ones they cant fix in a few hrs(maybe most)
followed by the next DT thats needed to deal with those/try to stabilize rocking ship
is not going to leave a happy community
already causing sparks in guild/alliance as to who got them who didnt, who chose not to.
Add to that the inevitable patch/nerf/new mod complaints modules that rework most or all classes come with,
the list of critical or semi critical bugs, as long as my arm
they could easily lose as many people as they lost over lifesteal changes.
plus theirs no guarantee that a NW like MMO doesn't come out to rival NW before they decide to come bk.
i know i only came back a few weeks ago(lmao timing right) after leaving to play CO and city of heroes again when they removed life steal
https://imgur.com/gallery/dSL1MfQ
look heres screenshot from a bug report about it on preview server (if you go to that forum you can watch his video of doing it again and again on chars he duped
https://imgur.com/gallery/dSL1MfQ
anyways my last post on subject.
--CRYPTIC you know your only way to effectively damage control this is to hand a mount pack out to everyone via mail
A stuff up that you where told would about weeks before you let it happen,
with how annoyed other bugs(changes to IL power functionality, disappearing items extra) have made people, you'll be lucky if even that is enough to not lose a significant number of players
NEXT TIME PAY ATTENTION to the people who take the time not only to test your modules but record and submit video's to you about how broken a feature is--
cryptic at this point i question why have you even have a test server
I would kill for even 1 10k power mount, but my rng has been such rubbish lately, that I've stopped playing lockbox lottery, and am just focusing on the game...
It's not the same.
They didnt pay attention to the bug report like other times. If you are a developer, and read the preview report, if you cant repro it internally at least you disable the lockbox temporally like they this after the maintenance and then look into it with more time.
This is a big error and they should recognice it. You cant sell from one side that you are hearing the community making new threads illusioning people with whats coming on and this kind of failures at the same time.
If they do nothing about it, the company send a worrying message to people who spend real money to buy items in the game.
recognize mistakes and taking hard decissions is what raises the reputation of a company. Let things go and doing nothing is what hurts it.
Caturday Survivor
Elemental Evil Survivor
Undermontain Survivor
Mod20 Combat rework Survivor
Mod22 Refinement rework Survivor
Maybe give the mount from the hellpit event to everyone (char- or accountbound) and all is fine.