well, the mount prices didnt drop dramatically, though there are a lot more in the AH, greed should ensure an extremely long posting time unless people drop the prices, then the rest of us can reap the benefits at less than they were selling for before the screw-up
Note: We will be providing more updates on this situation as we investigate further/learn more. Thank you everyone for your patience.
I want to know what happened, especially because of
@exgardian's post. I want to know what we can learn from this and if this handling of the situation is our new "lane" (use your blinkaaaaah) and we can expect this from now on. I just don't wanna suffer from concussion.
Another maintenance so thought I would look at this forum thread again. I wouldn't be surprised if Cryptic had a log of all mount rewards stashed away somewhere and has a team going through it at this very minute looking for unusual activity. If that is the case, then I think many people that did get the mount pack might have it removed in future and suffer some form of ban. If the rng was so screwed up on this to give so many packs in such a short time, what's to say the converse hasn't happened many times in the past where the lockboxes actually had a 0% chance of dropping the packs and people just haven't noticed? So do Cryptic change drop rates behind the scenes for their own nefarious purposes?
Just give up Leg mount packs and we'll call it even.
2
plasticbatMember, NW M9 PlaytestPosts: 12,351Arc User
edited January 2020
This is what I think:
1. the bug was reported long time ago. It was allowed to exist in the life system. There is no excuse. They screwed up big time and sadly, this is not even the first time. Now, will this bug re-appear in the console release? Don't laugh. That may happen.
2. There is a group of people waiting to check if the bug would be fixed. Some were well prepare for this. Should this group of people be banned or punished in anyway? It is a big argument from both side of the fence. I am not going into that.
3. The aftermath, #1 was done (they screwed up and cannot go back in time to fix it). #2 was done and there is a group of non-innocent people and some truly innocent people. So, the management had a decision to make at that very moment.
Options: 1. rollback 2. find the bad apple and punish them. i.e. repeat the hunt gate. May hurt the innocent. 3. let them keep them. 4. let them keep 1.
Among these options, none of them are perfect. However, IMO, #4 is the best among them and they happened to make that decision quick too. They needed to make a quick decision and I think that was a good one. They could do more after that point.
Then, look at bright side, this may lower the legendary mount price in AH.
*** The game can read your mind. If you want it, you won't get it. If you don't expect to get it, you will. ***
Ok I see most just automatically scroll to the end and put in their comments. YES they were aware of what happened on preview YES they did try to make it REPEAT so they COULD TRY TO FIX but they COULDN'T GET IT TO REPEAT. It is hard to fix something that they cant not reproduce!!
This is not just easy as 123 you know. Geesh. At the end of the day this is indeed a game. I know a lot are upset they did not receive a mount and I am sorry for this. My husband didn't get one but you know what, that's OK. Stop please being so angry this isn't something that they said, hey let's did this and upset part of the community and make them leave, meanwhile Chris is doing everything he can to fix things.
One negative thing happens and everyone forgets all the improvements that have been taking place. The communication improvements, the opening up more being more transparent and part of the community. Please I know some will respond with negativity to this post and I can only hope they try to see the positive side of everything that they are trying to do.
This only just happened. Give them time to evaluate the situation. They know this is an oops but they did try to find the cause when they were made aware on preview. So please STOP saying they did nothing. They DID try.
False, people are commenting that they disagree with the devs' decision of not doing anything.
dude there are literally people saying " we just want to know what the devs will do ", " why won't they tell us what they're going to do ". it's transparent that it's a " if we just ignore the content of the OP of the thread and pretend it doesn't exist, maybe they'll do what I want " thing.
they won't.
Person. Not people. 1 person. On page 5, if you want to go back to check. The rest of us are discussing the fall out. Or bitching about the unfairness of it all Discussing rather calmly, actually. There are only 3 posts in the lower depths, after all.
Even the premise you introduced that there was nothing lost was contradicted by the sentence you brought up at the end, in brackets: the people lost the opportunity to get a legendary mount.
So for you, missing an opportunity is equivalent to losing something. I supposed our points of view and "philosophy" are divergent. Fortunately, i'm not so depressed in life compared to how much i have "lost" because of missed opportunities.
If I take your example, what about if the day you didn't play, every one who bought a ticket at 14H00 get automatically a winning ticket, is it fair ? Yes we lost nothing, it's cryptic who lost another chunck of our trust.
It's fair, 100% of the winners had tried their luck, as always. But i agree it isn't really helping Cryptic reputation .
Firstly, it was not a lottery. No one knew "for sure" what was coming. The lockbox case was reported over a week ago on preview, who in their right mind have thought it would go live? It wasn't a scheduled, announced event.
You are a mom of 4 kids. You take 2 of them with you to go the supermarket, which open at 9am, because you need to go shopping for next week food. The 2 other kids stay home with their dad. While you are in the supermarket, paying the cashier, a super unexpected thing happens : you notice an employee is giving to any kid one free Action figurine or one Doll (depending on what they prefer). You recognize the employee, you know him, he was fired multiple time from multiple jobs because he wasn't working as intended (but you know, he is the son of the shopholder, so they always rehire him). Security guy suddenly evacuates the customers and closes the shop. Too late to react, your first kid has already took one GI Joe. Your 2nd kid, sly as a fox (and not very honnest), has managed to trick the employee and to get 5 GI Joe.
On your way back home, the radio announces a fun fact : an employee, name "the bug", has just been fired 15 min ago, caught giving away toys to kids without any agreement of the shop he was working for. Shop manager declares "it's ok, kids can keep what has already been distributed"
You are back home, and few minutes later your 3rd kid starts crying loudly. You enter the playroom where your 4 kids are. The 1st one is playing alone with his new GI Joe and is taunting your 3rd kid. The 2nd kid is sending texts to his friends, trying to trade his 5x GI Joe for some pricey transformer figurines. The 3rd one is screaming that life is unfair, he also wants a new action figurine and he hasn't got one so none of his brothers should have one. Your 4th is just playing with his "old" toys and doesn't really care about the drama, but you know he is teasing the others and droping oil on the fire.
As the mother or dad, what do you do ? (roundhousely slap everyone is not an option.)
I know it is too late (and I guess it was not possible to address and code shortly), but I would have suggested to make bta the pack obtained during the timeframe, and give in addition 10 vip keys to the people who won the leg pack.
I know it is too late (and I guess it was not possible to address and code shortly), but I would have suggested to make bta the pack obtained during the timeframe, and give in addition 10 vip keys to the people who won the leg pack.
So actually reward people that may have exploited this intentionally?
I play about two months. I read about the glitch on Preview Server Forum. I read about the MASS Bans with Ravenloft. That's why I decided to stay safe, don't risk a ban and play legit. I did'nt using the glitch. Now I feel like biggest HAMSTER knowing of this glitch and not using it. Do I have to enter a glitch group? Is it guaranteed in future not being banned for using glitches? I am totally confused. That was reward for free worth more than I earned in my two months of play, just on click in seconds. Fairplay = HAMSTER. That's what I get about that issue.
I know it is too late (and I guess it was not possible to address and code shortly), but I would have suggested to make bta the pack obtained during the timeframe, and give in addition 10 vip keys to the people who won the leg pack.
So actually reward people that may have exploited this intentionally?
Even the premise you introduced that there was nothing lost was contradicted by the sentence you brought up at the end, in brackets: the people lost the opportunity to get a legendary mount.
So for you, missing an opportunity is equivalent to losing something. I supposed our points of view and "philosophy" are divergent. Fortunately, i'm not so depressed in life compared to how much i have "lost" because of missed opportunities.
If I take your example, what about if the day you didn't play, every one who bought a ticket at 14H00 get automatically a winning ticket, is it fair ? Yes we lost nothing, it's cryptic who lost another chunck of our trust.
It's fair, 100% of the winners had tried their luck, as always. But i agree it isn't really helping Cryptic reputation .
Firstly, it was not a lottery. No one knew "for sure" what was coming. The lockbox case was reported over a week ago on preview, who in their right mind have thought it would go live? It wasn't a scheduled, announced event.
You are a mom of 4 kids. You take 2 of them with you to go the supermarket, which open at 9am, because you need to go shopping for next week food. The 2 other kids stay home with their dad. While you are in the supermarket, paying the cashier, a super unexpected thing happens : an employee gives to any kid one free Action figurine or one Doll (depending on what they prefer). You recognize the employee, you know him, he was fired multiple time from multiple jobs because he wasn't working as intended. But it's too late, your first kid has already take one GI Joe. Your 2nd kid, sly as a fox (and not very honnest), has already manage to trick the employee and to get 5 GI Joe. Security guy suddenly evacuates the customers and closes the shop.
On your way back home, the radio announces a fun fact : an employee, name "the bug", has just been fired 15 min ago, caught giving away toys to kids without any agreement of the shop he was working for. Shop manager declares "it's ok, kids can keep what has already been distributed"
You are back home, and few minutes later your 3rd kid starts crying loudly. You enter the playroom where your 4 kids are. The 1st one is playing alone with his new GI Joe and is taunting your 3rd kid. The 2nd kid is sending texts to his friends, trying to trade his 5x GI Joe for some pricey transformer figurines. The 3rd one is screaming that life is unfair, he also wants a new action figurine and he hasn't got one so none of his brothers should have one. Your 4th is just playing with his "old" toys and doesn't really care about the drama.
As the mother, what do you do ? (roundhousely slap everyone is not an option.)
Morality and ethics would dictate either 1. the responsible parent should have kept the child in check and only taken 1 toy... thus removing the consequences of the employee becoming unemployed and maybe even educating said employee in the wrongness of their action. 2. the responsible parent would educate their child in fairness and sharing ensuring all siblings were able to benefit with a free toy.
I can only assume your post intimates that those who abused the bug are irresponsible and selfish children.. and that the devs (the parents) are inattentive ... you are probably right.
4
plasticbatMember, NW M9 PlaytestPosts: 12,351Arc User
I play about two months. I read about the glitch on Preview Server Forum. I read about the MASS Bans with Ravenloft. That's why I decided to stay safe, don't risk a ban and play legit. I did'nt using the glitch. Now I feel like biggest HAMSTER knowing of this glitch and not using it. Do I have to enter a glitch group? Is it guaranteed in future not being banned for using glitches? I am totally confused. That was reward for free worth more than I earned in my two months of play, just on click in seconds. Fairplay = HAMSTER. That's what I get about that issue.
What you get should be: you may be punished and you may be able to get away with it. The keyword is "may". The question to yourself is: Do you want to take the risk of losing of what you have built for? There is nothing to be confused about. You may be punished. Do you want to roll the dice to find out?
I did not start with morally if you should do it because it seems your priority is if you would be punished.
*** The game can read your mind. If you want it, you won't get it. If you don't expect to get it, you will. ***
1
tassedethe13Member, NW M9 PlaytestPosts: 806Arc User
You are a mom of 4 kids. You take 2 of them with you to go the supermarket, which open at 9am, because you need to go shopping for next week food. The 2 other kids stay home with their dad. While you are in the supermarket, paying the cashier, a super unexpected thing happens : an employee gives to any kid one free Action figurine or one Doll (depending on what they prefer). You recognize the employee, you know him, he was fired multiple time from multiple jobs because he wasn't working as intended. But it's too late, your first kid has already take one GI Joe. Your 2nd kid, sly as a fox (and not very honnest), has already manage to trick the employee and to get 5 GI Joe. Security guy suddenly evacuates the customers and closes the shop.
On your way back home, the radio announces a fun fact : an employee, name "the bug", has just been fired 15 min ago, caught giving away toys to kids without any agreement of the shop he was working for. Shop manager declares "it's ok, kids can keep what has already been distributed"
You are back home, and few minutes later your 3rd kid starts crying loudly. You enter the playroom where your 4 kids are. The 1st one is playing alone with his new GI Joe and is taunting your 3rd kid. The 2nd kid is sending texts to his friends, trying to trade his 5x GI Joe for some pricey transformer figurines. The 3rd one is screaming that life is unfair, he also wants a new action figurine and he hasn't got one so none of his brothers should have one. Your 4th is just playing with his "old" toys and doesn't really care about the drama.
As the mother, what do you do ? (roundhousely slap everyone is not an option.)
We can still answer to those kind of silly examples, but it would still be a personal opinion. If you are the mother, you have authority on your children right? You can let the 1st kid with the GI joe, but you can correct the second one and make him returning the 4 more GI joe he got by trickery. When home, you can tell to the one crying, that next time it will be his turn to get something instead of telling him "too bad you didn't came with me", that's still my personal thinking about this example.
I know it is too late (and I guess it was not possible to address and code shortly), but I would have suggested to make bta the pack obtained during the timeframe, and give in addition 10 vip keys to the people who won the leg pack.
So actually reward people that may have exploited this intentionally?
Unfortunately, "may" is the operative word...
Well if Cryptic have logs for the mounts given it will be pretty easy to distinguish between those that may have exploited this and those that definitely did.
I know it is too late (and I guess it was not possible to address and code shortly), but I would have suggested to make bta the pack obtained during the timeframe, and give in addition 10 vip keys to the people who won the leg pack.
So actually reward people that may have exploited this intentionally?
No reward people that may have got a legit stardock pack if everything had been WAI. So they keep the mount but cannot sell it (so the economy is not broken), and they can gamble again with 10 keys. As the stardock lockbox is very recent, everybody is presumed innocent.
This entire scenario just continues to show how well this team functions. This was reported on preview 9 days before the module launched with a video showing exactly how to reproduce it and that it was a 100% drop. How the hell this could possibly make it to live is beyond comprehension. As others have said why do we even have a preview server? Every single mod a ton or people go onto preview and test things out for the company, and every single mod it seems like the majority of the stuff that they find is ignored. I am not one of those people, but i am glad for the people who do have the time, but i seriously wonder why they even bother.
It is now way to late to even think about a rollback, even if they had the inclination to change their mind. I personally think one should have been done as losing 5 minutes of server time is not a big issue in the long run. Now the only thing they can do is leave it as it and the legendary economy be damned (which is what they indicated they would do) or to manually go through the logs and modify those who received them. What this would entail i am not sure. The real point is this should never have happened in the first place.
I have seen some excuses that the devs couldn't reproduce this and i dont believe that for a second. The development team is either to understaffed, to busy or not up to the job to properly work through all the bugs that are happening and deal with design decisions that are being made. Everyone seems very high on the new guy and what changes he is going to make for the game but unless he gets his hands dirty and makes serious changes at he development level we are going to continue to see massive problems every single time content gets added.
Just look at the new mod and the difference between the two BHE's. The Balaruga takes 5 to 6 people no more than 2-3 minutes to finish. The seige takes a full zone almost the entire 15 minutes to kill 300 mobs, and who knows maybe has a boss after that as well (never seen one complete). Seriously who made the decision to make 2 encounters that "likely" give the same rewards so vastly different in scope and difficulty in the same zone? Its reasons like this that i have lost all trust in the development team.
The only thing that keeps me playing is my friends in the game. I have absolutely no expectations of incoming content other than trying to find amusement in what will be broken next.
It's my understanding that people could, and did, get more than 1, by opening a box on different characters, putting the keys in the bank and switching toons as fast as possible before the server got shut down. The people who did this clearly exploited the bug, however Chris also said they wouldn't ban people for abusing bugs that have been reported and not fixed, which this one was one of those.
So what should they do?
Personally I would have preferred a roll back if their database setup supports it by keeping logs of all transactions. Banks do stuff like this when things go wrong, so I would be surprised if they didn't have such capabilities. This is my personal opinion on what should have been done, but it's arguably too late now.
Another option would be to send everyone who logged in within an arbitrary time frame (for example any time yesterday), and didn't already get one, a free BTA Legendary Stardock Mount Pack in the mail, similar to what they did when they removed Coalescent Wards from the TBS. This would be satisfactory in my opinion as well, and may be the only option to appease their customers/players at this point.
Doing nothing, is the worst thing they could do.
*Puts on tinfoil hat* Maybe the devs let this bug stay so they could get legendary mounts on their characters!!! O_O *Takes off tinfoil hat*
What you get should be: you may be punished and you may be able to get away with it. The keyword is "may". The question to yourself is: Do you want to take the risk of losing of what you have built for? There is nothing to be confused about. You may be punished. Do you want to roll the dice to find out?
I did not start with morally if you should do it because it seems your priority is if you would be punished.
Because hiring actual humans are too expensive so Cryptic uses a pseudo random number generator and a switch statement. If people buy enough zen, they will eventually upgrade to a neural network.
Now i almost NEVER post here but i have to say..... are you guys kidding me, seriously... this is as big a stuff up as caturday.
caturday their was only rumours going around on forums and in beta chat of AD bug pre going live
starbox lockbox had VIDEO's of the bug from preview WEEKS before this went live
not just forum posts, it had bug reports sent directly to dev team
then after putting it live and turning servers off to stop people continuing to use bug some of which got over DOZEN a packs each YOU DIDNT ROLL BACK BEFORE letting people log back in
THEN the next day you have another 4 hour downtime to try and fix some of the MYRIAD of class breaking and char breaking bugs you let slip through
did you like HAMSTER off your head of development and is he trying to burn down the building before he leaves?
this is BY FAR the worst performance ive seen and ive been here since i beta tested this game
like really your best bet at this point is put a mount pack in EVERYONES mail then cross your fingers and HOPE to your gods they forgive you for the rolling downtime's and the inevitable old bugs that dont quite get fixed and the inevitable new ones that ALWAYS pop up with emergency tweaking, like is going on at the moment
for the umpteenth time anyone who has had "luck" or has exploited a glitch has benefited from it, the others can go to ... people who have dropped 3 legends... And yet the game will be unbalanced in favor of the smart ones. the speech is not even remove the legend because you can not know that he was smart, the problem is how he managed to go live such a bug ...
Even the premise you introduced that there was nothing lost was contradicted by the sentence you brought up at the end, in brackets: the people lost the opportunity to get a legendary mount.
So for you, missing an opportunity is equivalent to losing something. I supposed our points of view and "philosophy" are divergent. Fortunately, i'm not so depressed in life compared to how much i have "lost" because of missed opportunities.
If I take your example, what about if the day you didn't play, every one who bought a ticket at 14H00 get automatically a winning ticket, is it fair ? Yes we lost nothing, it's cryptic who lost another chunck of our trust.
It's fair, 100% of the winners had tried their luck, as always. But i agree it isn't really helping Cryptic reputation .
Firstly, it was not a lottery. No one knew "for sure" what was coming. The lockbox case was reported over a week ago on preview, who in their right mind have thought it would go live? It wasn't a scheduled, announced event.
You are a mom of 4 kids. You take 2 of them with you to go the supermarket, which open at 9am, because you need to go shopping for next week food. The 2 other kids stay home with their dad. While you are in the supermarket, paying the cashier, a super unexpected thing happens : an employee gives to any kid one free Action figurine or one Doll (depending on what they prefer). You recognize the employee, you know him, he was fired multiple time from multiple jobs because he wasn't working as intended. But it's too late, your first kid has already take one GI Joe. Your 2nd kid, sly as a fox (and not very honnest), has already manage to trick the employee and to get 5 GI Joe. Security guy suddenly evacuates the customers and closes the shop.
On your way back home, the radio announces a fun fact : an employee, name "the bug", has just been fired 15 min ago, caught giving away toys to kids without any agreement of the shop he was working for. Shop manager declares "it's ok, kids can keep what has already been distributed"
You are back home, and few minutes later your 3rd kid starts crying loudly. You enter the playroom where your 4 kids are. The 1st one is playing alone with his new GI Joe and is taunting your 3rd kid. The 2nd kid is sending texts to his friends, trying to trade his 5x GI Joe for some pricey transformer figurines. The 3rd one is screaming that life is unfair, he also wants a new action figurine and he hasn't got one so none of his brothers should have one. Your 4th is just playing with his "old" toys and doesn't really care about the drama.
As the mother, what do you do ? (roundhousely slap everyone is not an option.)
Morality and ethics would dictate either 1. the responsible parent should have kept the child in check and only taken 1 toy... thus removing the consequences of the employee becoming unemployed and maybe even educating said employee in the wrongness of their action. 2. the responsible parent would educate their child in fairness and sharing ensuring all siblings were able to benefit with a free toy.
I can only assume your post intimates that those who abused the bug are irresponsible and selfish children.. and that the devs (the parents) are inattentive ... you are probably right.
Nice and quite onspot reply. . You got my "agree" on your post :P. Only missing one thing, one morality to this story : I assume quite a lot of the players are adults (let's say >18yo), but we sometimes play this videogame and behave in or around it as if we were children (and I obivously include myself, from my 40yo...), whatever kind of children we are, bully, cocky, selfish, crying babies, attention kids/HAMSTER, jealous screamers, spoiled kids, little machiavel, sermonizers or anything.
well it happens every mod, why? because they hire developers that can't code, have no idea what they are doing, they don't listen to players who are testing the game and issuing warnings. then they panic when it screws up, and say how embarrassed they are about the whole fiasco. but little gets done, because they are already working on the next mod. now if i was paid to do a job, and did a crappy job, people would expect me to correct the work or refund monies paid. so how about from now on, when the devs screw up, they just return the salary they took for doing a HAMSTER job?..call it an incentive scheme to promote an idea most work places have -its called 'right first time'
I play about two months. I read about the glitch on Preview Server Forum. I read about the MASS Bans with Ravenloft. That's why I decided to stay safe, don't risk a ban and play legit. I did'nt using the glitch. Now I feel like biggest HAMSTER knowing of this glitch and not using it. Do I have to enter a glitch group? Is it guaranteed in future not being banned for using glitches? I am totally confused. That was reward for free worth more than I earned in my two months of play, just on click in seconds. Fairplay = HAMSTER. That's what I get about that issue.
What you get should be: you may be punished and you may be able to get away with it. The keyword is "may". The question to yourself is: Do you want to take the risk of losing of what you have built for? There is nothing to be confused about. You may be punished. Do you want to roll the dice to find out?
I did not start with morally if you should do it because it seems your priority is if you would be punished.
Yes. If I had known not to get punished, I would have used that glitch. It's 12M AD for free?! And if it's not punished it seem to be okay. Yes I feel get punished for playing fair play. I got nothing. You say it. "May" It's to much RNG in this game. Now it's RNG too to get caught cheat or not. The fair players got punished. I don't like this mindset.
I play about two months. I read about the glitch on Preview Server Forum. I read about the MASS Bans with Ravenloft. That's why I decided to stay safe, don't risk a ban and play legit. I did'nt using the glitch. Now I feel like biggest HAMSTER knowing of this glitch and not using it. Do I have to enter a glitch group? Is it guaranteed in future not being banned for using glitches? I am totally confused. That was reward for free worth more than I earned in my two months of play, just on click in seconds. Fairplay = HAMSTER. That's what I get about that issue.
What you get should be: you may be punished and you may be able to get away with it. The keyword is "may". The question to yourself is: Do you want to take the risk of losing of what you have built for? There is nothing to be confused about. You may be punished. Do you want to roll the dice to find out?
I did not start with morally if you should do it because it seems your priority is if you would be punished.
yeah i found out about the AD duping on AH weeks before they stopped it but didnt join in because i 1 already had CO and STO accounts but 2 didnt want to cheat my way to the end so to speak, all i got was some health stones that are still taking up a account bank slot a ugly cape and a title lol
so i know kinda how you both feel, i also know that cryptic response will follow little rhyme or reason or have much of a semblance of a graded response based on severity
but, i think it would be unfair to punish people for using a bug that was publicly announced on forums and in bug reports to devs, weeks before it went live and was put out as a 'working' feature, for 5 mins only for a emergency freeze on box and logins, then hrs of log in issues (some people still cant get a server handshake) at the same time its unfair to people that chose not to exploit it or who where prevented from 'accessing feature' by cryptic after a chosen few received multiple legendary mount packs at close to 100% drop rate
as i said in my other post, the best bet for them is to hand out a legendary mount pack to everyone in mail. because the nerf's/adjustments that come in tomorrow along with inevitable new bugs/broken keys powers and functionality emergency fiddling causes whatever old ones they cant fix in a few hrs(maybe most) followed by the next DT thats needed to deal with those/try to stabilize rocking ship is not going to leave a happy community already causing sparks in guild/alliance as to who got them who didnt, who chose not to. Add to that the inevitable patch/nerf/new mod complaints modules that rework most or all classes come with, the list of critical or semi critical bugs, as long as my arm they could easily lose as many people as they lost over lifesteal changes. plus theirs no guarantee that a NW like MMO doesn't come out to rival NW before they decide to come bk. i know i only came back a few weeks ago(lmao timing right) after leaving to play CO and city of heroes again when they removed life steal https://imgur.com/gallery/dSL1MfQ
Comments
@exgardian's post. I want to know what we can learn from this and if this handling of the situation is our new "lane" (use your blinkaaaaah) and we can expect this from now on.
I just don't wanna suffer from concussion.
1. the bug was reported long time ago. It was allowed to exist in the life system. There is no excuse. They screwed up big time and sadly, this is not even the first time. Now, will this bug re-appear in the console release? Don't laugh. That may happen.
2. There is a group of people waiting to check if the bug would be fixed. Some were well prepare for this. Should this group of people be banned or punished in anyway? It is a big argument from both side of the fence. I am not going into that.
3. The aftermath, #1 was done (they screwed up and cannot go back in time to fix it). #2 was done and there is a group of non-innocent people and some truly innocent people. So, the management had a decision to make at that very moment.
Options:
1. rollback
2. find the bad apple and punish them. i.e. repeat the hunt gate. May hurt the innocent.
3. let them keep them.
4. let them keep 1.
Among these options, none of them are perfect. However, IMO, #4 is the best among them and they happened to make that decision quick too. They needed to make a quick decision and I think that was a good one. They could do more after that point.
Then, look at bright side, this may lower the legendary mount price in AH.
This is not just easy as 123 you know. Geesh. At the end of the day this is indeed a game. I know a lot are upset they did not receive a mount and I am sorry for this. My husband didn't get one but you know what, that's OK. Stop please being so angry this isn't something that they said, hey let's did this and upset part of the community and make them leave, meanwhile Chris is doing everything he can to fix things.
One negative thing happens and everyone forgets all the improvements that have been taking place. The communication improvements, the opening up more being more transparent and part of the community. Please I know some will respond with negativity to this post and I can only hope they try to see the positive side of everything that they are trying to do.
This only just happened. Give them time to evaluate the situation. They know this is an oops but they did try to find the cause when they were made aware on preview. So please STOP saying they did nothing. They DID try.
Thank you for your time.
SW:Mouse
OP:MisfitMouse
While you are in the supermarket, paying the cashier, a super unexpected thing happens : you notice an employee is giving to any kid one free Action figurine or one Doll (depending on what they prefer). You recognize the employee, you know him, he was fired multiple time from multiple jobs because he wasn't working as intended (but you know, he is the son of the shopholder, so they always rehire him).
Security guy suddenly evacuates the customers and closes the shop.
Too late to react, your first kid has already took one GI Joe. Your 2nd kid, sly as a fox (and not very honnest), has managed to trick the employee and to get 5 GI Joe.
On your way back home, the radio announces a fun fact : an employee, name "the bug", has just been fired 15 min ago, caught giving away toys to kids without any agreement of the shop he was working for. Shop manager declares "it's ok, kids can keep what has already been distributed"
You are back home, and few minutes later your 3rd kid starts crying loudly. You enter the playroom where your 4 kids are. The 1st one is playing alone with his new GI Joe and is taunting your 3rd kid. The 2nd kid is sending texts to his friends, trying to trade his 5x GI Joe for some pricey transformer figurines. The 3rd one is screaming that life is unfair, he also wants a new action figurine and he hasn't got one so none of his brothers should have one. Your 4th is just playing with his "old" toys and doesn't really care about the drama, but you know he is teasing the others and droping oil on the fire.
As the mother or dad, what do you do ? (roundhousely slap everyone is not an option.)
[edit] bonus question : which kid am I ?
1. the responsible parent should have kept the child in check and only taken 1 toy... thus removing the consequences of the employee becoming unemployed and maybe even educating said employee in the wrongness of their action.
2. the responsible parent would educate their child in fairness and sharing ensuring all siblings were able to benefit with a free toy.
I can only assume your post intimates that those who abused the bug are irresponsible and selfish children.. and that the devs (the parents) are inattentive ... you are probably right.
The question to yourself is: Do you want to take the risk of losing of what you have built for?
There is nothing to be confused about. You may be punished. Do you want to roll the dice to find out?
I did not start with morally if you should do it because it seems your priority is if you would be punished.
If you are the mother, you have authority on your children right? You can let the 1st kid with the GI joe, but you can correct the second one and make him returning the 4 more GI joe he got by trickery.
When home, you can tell to the one crying, that next time it will be his turn to get something instead of telling him "too bad you didn't came with me", that's still my personal thinking about this example.
As the stardock lockbox is very recent, everybody is presumed innocent.
It is now way to late to even think about a rollback, even if they had the inclination to change their mind. I personally think one should have been done as losing 5 minutes of server time is not a big issue in the long run. Now the only thing they can do is leave it as it and the legendary economy be damned (which is what they indicated they would do) or to manually go through the logs and modify those who received them. What this would entail i am not sure. The real point is this should never have happened in the first place.
I have seen some excuses that the devs couldn't reproduce this and i dont believe that for a second. The development team is either to understaffed, to busy or not up to the job to properly work through all the bugs that are happening and deal with design decisions that are being made. Everyone seems very high on the new guy and what changes he is going to make for the game but unless he gets his hands dirty and makes serious changes at he development level we are going to continue to see massive problems every single time content gets added.
Just look at the new mod and the difference between the two BHE's. The Balaruga takes 5 to 6 people no more than 2-3 minutes to finish. The seige takes a full zone almost the entire 15 minutes to kill 300 mobs, and who knows maybe has a boss after that as well (never seen one complete). Seriously who made the decision to make 2 encounters that "likely" give the same rewards so vastly different in scope and difficulty in the same zone? Its reasons like this that i have lost all trust in the development team.
The only thing that keeps me playing is my friends in the game. I have absolutely no expectations of incoming content other than trying to find amusement in what will be broken next.
So what should they do?
Personally I would have preferred a roll back if their database setup supports it by keeping logs of all transactions. Banks do stuff like this when things go wrong, so I would be surprised if they didn't have such capabilities. This is my personal opinion on what should have been done, but it's arguably too late now.
Another option would be to send everyone who logged in within an arbitrary time frame (for example any time yesterday), and didn't already get one, a free BTA Legendary Stardock Mount Pack in the mail, similar to what they did when they removed Coalescent Wards from the TBS. This would be satisfactory in my opinion as well, and may be the only option to appease their customers/players at this point.
Doing nothing, is the worst thing they could do.
*Puts on tinfoil hat*
Maybe the devs let this bug stay so they could get legendary mounts on their characters!!! O_O
*Takes off tinfoil hat*
are you guys kidding me, seriously...
this is as big a stuff up as caturday.
caturday their was only rumours going around on forums and in beta chat of AD bug pre going live
starbox lockbox had VIDEO's of the bug from preview WEEKS before this went live
not just forum posts, it had bug reports sent directly to dev team
then after putting it live and turning servers off to stop people continuing to use bug
some of which got over DOZEN a packs each
YOU DIDNT ROLL BACK BEFORE letting people log back in
THEN the next day you have another 4 hour downtime to try and fix some of the MYRIAD of class breaking and char breaking bugs you let slip through
did you like HAMSTER off your head of development and is he trying to burn down the building before he leaves?
this is BY FAR the worst performance ive seen
and ive been here since i beta tested this game
like really your best bet at this point is put a mount pack in EVERYONES mail
then cross your fingers and HOPE to your gods they forgive you for the rolling downtime's and the inevitable old bugs that dont quite get fixed and the inevitable new ones that ALWAYS pop up with emergency tweaking, like is going on at the moment
the speech is not even remove the legend because you can not know that he was smart, the problem is how he managed to go live such a bug ...
GZ all developers
Only missing one thing, one morality to this story : I assume quite a lot of the players are adults (let's say >18yo), but we sometimes play this videogame and behave in or around it as if we were children (and I obivously include myself, from my 40yo...), whatever kind of children we are, bully, cocky, selfish, crying babies, attention kids/HAMSTER, jealous screamers, spoiled kids, little machiavel, sermonizers or anything.
why?
because they hire developers that can't code, have no idea what they are doing, they don't listen to players who are testing the game and issuing warnings. then they panic when it screws up, and say how embarrassed they are about the whole fiasco.
but little gets done, because they are already working on the next mod.
now if i was paid to do a job, and did a crappy job, people would expect me to correct the work or refund monies paid.
so how about from now on, when the devs screw up, they just return the salary they took for doing a HAMSTER job?..call it an incentive scheme to promote an idea most work places have -its called 'right first time'
I do not understand how to transfer a reportet incident / bug from the preview system to the real system. It was discussed extensively in the forum
so i know kinda how you both feel, i also know that cryptic response will follow little rhyme or reason or have much of a semblance of a graded response based on severity
but, i think it would be unfair to punish people for using a bug that was publicly announced on forums and in bug reports to devs, weeks before it went live and was put out as a 'working' feature, for 5 mins only for a emergency freeze on box and logins, then hrs of log in issues (some people still cant get a server handshake)
at the same time its unfair to people that chose not to exploit it or who where prevented from 'accessing feature' by cryptic after a chosen few received multiple legendary mount packs at close to 100% drop rate
as i said in my other post, the best bet for them is to hand out a legendary mount pack to everyone in mail.
because the nerf's/adjustments that come in tomorrow along with inevitable new bugs/broken keys powers and functionality emergency fiddling causes
whatever old ones they cant fix in a few hrs(maybe most)
followed by the next DT thats needed to deal with those/try to stabilize rocking ship
is not going to leave a happy community
already causing sparks in guild/alliance as to who got them who didnt, who chose not to.
Add to that the inevitable patch/nerf/new mod complaints modules that rework most or all classes come with,
the list of critical or semi critical bugs, as long as my arm
they could easily lose as many people as they lost over lifesteal changes.
plus theirs no guarantee that a NW like MMO doesn't come out to rival NW before they decide to come bk.
i know i only came back a few weeks ago(lmao timing right) after leaving to play CO and city of heroes again when they removed life steal
https://imgur.com/gallery/dSL1MfQ