Same problem here, playing in Spain (Europe ). Played fine until yesterday.
This is not the first mmo with these issues the firsts days after their release.
As this is not a "programmed" manitenance, hope Cryptic will give us 1 day of free playtime... as did Codemasters with Lord of the Rings Online... as did Funcom with Age of Conan... when they had their users unable to play without any prior explanation.
We don't even know if they are working on a solution. It could be hours.
This is pathetic. What an awful start. I've payed money to not play a game and not know if anything is being done. What a load of *****. Looks like its back to TF2 for today.
When other MMO's were having this problem, *coughwowcough*, they gaves us free days to play on. Maybe Cryptic could look into that so that way we arn't paying for error messages.
Get & back to ya bong...MellowMan :eek:
Yea we are all long term MMO'ers.
THIS IS NOT BETA ANYMORE - THIS IS THE PAID FOR LIVE GAME NOW
Everybody who thinks that these companies should have an extra month in un-official beta testing should join the real World, the people that say these things must be working for the company or related in some manner as the more this happens on new LIVE releases the more companies are gonna pull this kinda ****!
Can you imagine if 20th Century Fox released a movie and it wasnt finished.....:rolleyes:
Well mi amigo. "mellowman" thinks you should bear in mind this is not a movie, this is a thing with lotsa working parts. If we were logging in to watch a movie it'd be different.
This is the rough same to a theme park ride breaking down. If on the first day its open thousands of people ride it, something might go wrong, cuz up until that point, not that many asses been in it.
But I appreciate your response not being full of "**** you"
We don't even know if they are working on a solution. It could be hours.
This is pathetic. What an awful start. I've payed money to not play a game and not know if anything is being done. What a load of *****. Looks like its back to TF2 for today.
Don't worry folks, this is nothing to go crying for blood over, sure the auth. server or the patch server might be down at the moment but it'll be back and then we can all enjoy.
it just sucks that I haven't got much time over the next few days to enjoy it oh well, I've paid so I will play when I get time.
We don't even know if they are working on a solution. It could be hours.
This is pathetic. What an awful start. I've payed money to not play a game and not know if anything is being done. What a load of *****. Looks like its back to TF2 for today.
I know someone where we dont know if there working on a solution or not. The presidant and the economy.
Stop *****ing about devs not responding. I'm 100% sure they are aware of the issue with several posts blowing up. It takes time to get people out of bed and to work. Then I'm pretty sure public relations is the lowest priority when you have an issue like this. Don't get me wrong I'd like to hear from a Dev as well but please be patient. Go the hell outside.
what is this "Out-Side" you speak of? i've heard many rumors and stories about it, but i don't think i my self have actualy been able to find it, is it elusive? how common a sight is it? can i get a disease from it? what does it look like?
(( and for those of you who don't know how to take a joke or know what sarcasm is, refer to my statment above this, im aware that *****ing about the devs aint gonna solve anything but its kinda funny.. almost 20-30-40? plus people? are having the same problem and we have recived no information on whats wrong...))
Champions worked fine yesterday. When I attempted to login today, I get "Trying to update the launcher." It stays on t he screen for roughly 5 mins before giving me an authentication error. Tried reinstalling the game, still having the problem.
I am like so many others here. Just ran into this problem this morning. They must know about the issue at this point so I guess it is a sit and wait for fix situation. Really sucks though, since this is my first day off work since the official launch and I was planning on getting in some Champions time.
I'm getting it too. But this is an MMO and I think would be more surprised if these things didn't happen, it's annoying but there's nothing to be done except wait, it would be very stupid to assume they are not working on it.
I was playing a couple of hours ago and now I can't get in at all. Keeps saying trying to update launcher, be patient. I wait and then it says 'connection idle too long' then closes!!!!! This is terrible. I was having so much fun playing this game. If this problem ever gets fixed, we, the sufferers should get something for our trouble. We paid good money to play this game and to not even get to the login screen is annoying.:mad:
Everyone just needs to chill out, go to the store, buy some more redbull, cheetos, hot pockets, and let them do their job. Would you rather have a public relations worker spending time drafting some "we are aware of this problem, apologize for the inconvenience, our teams working on addressing the issue" Message, and actively spending time searching through forums for places to post it, at the loss of manhours to someone who can actually spend their time fixing the problem?
Its day 3 of live play. Bugs happen, instead of crying about authentication being down for the past hour, find something better to do, Yes it sucks for those people who have thursday off and were looking forward to playing, but the reality of any launch week is fairly regular glitches and patches. All day yesturday all I heard about in zone chat was people complaining that the game was ultra laggy. Consider this your fix to that hopefully.
For those of you who aren't willing to wait, and are waiting for a blue post. I will speak for cryptic lol (having absolutely nothing to do with them)
"We are currently aware of an authentication issue preventing many players from logging into live servers. We are currently addressing this matter and will give you an update when we have a better understanding of the problem. We apologize for the inconvenience."
Chill, go read massively or champions build strats, do some housecleaning or something other than troll forums with childish whining about bugs and patches on launch week.
I'm getting it too. But this is an MMO and I think would be more surprised if these things didn't happen, it's annoying but there's nothing to be done except wait, it would be very stupid to assume they are not working on it.
Working on it or not, Blizzard, Mythic, and the other MMO providers i've payed for/played on at least say something along the lines of "Hey.. this is whats going on, were aware of the problem, were in the process of trying to figure out how to fix it, thank you for your Patience and understanding" but do we even get that? Nope.
Having the same problem. Just finished downloading the game, but when trying to log in I get the "Trying to update the launcher. Please be patient"-message, followed by a "The connection was idle for too long"-error.
Tried to re-install but that didn't help either, please help
I would just like to take this time to thank everyone for the provided amusement due to your increasing frustration and impatience. It has relieved mine.
Everyone just needs to chill out, go to the store, buy some more redbull, cheetos, hot pockets, and let them do their job. Would you rather have a public relations worker spending time drafting some "we are aware of this problem, apologize for the inconvenience, our teams working on addressing the issue" Message, and actively spending time searching through forums for places to post it, at the loss of manhours to someone who can actually spend their time fixing the problem?
Its day 3 of live play. Bugs happen, instead of crying about authentication being down for the past hour, find something better to do, Yes it sucks for those people who have thursday off and were looking forward to playing, but the reality of any launch week is fairly regular glitches and patches. All day yesturday all I heard about in zone chat was people complaining that the game was ultra laggy. Consider this your fix to that hopefully.
For those of you who aren't willing to wait, and are waiting for a blue post. I will speak for cryptic lol (having absolutely nothing to do with them)
"We are currently aware of an authentication issue preventing many players from logging into live servers. We are currently addressing this matter and will give you an update when we have a better understanding of the problem. We apologize for the inconvenience."
Chill, go read massively or champions build strats, do some housecleaning or something other than troll forums with childish whining about bugs and patches on launch week.
omgz i can be yourz friendz? next to WFCFatal smartest thing anyone has said
Everyone just needs to chill out, go to the store, buy some more redbull, cheetos, hot pockets, and let them do their job. Would you rather have a public relations worker spending time drafting some "we are aware of this problem, apologize for the inconvenience, our teams working on addressing the issue" Message, and actively spending time searching through forums for places to post it, at the loss of manhours to someone who can actually spend their time fixing the problem?
Its day 3 of live play. Bugs happen, instead of crying about authentication being down for the past hour, find something better to do, Yes it sucks for those people who have thursday off and were looking forward to playing, but the reality of any launch week is fairly regular glitches and patches. All day yesturday all I heard about in zone chat was people complaining that the game was ultra laggy. Consider this your fix to that hopefully.
For those of you who aren't willing to wait, and are waiting for a blue post. I will speak for cryptic lol (having absolutely nothing to do with them)
"We are currently aware of an authentication issue preventing many players from logging into live servers. We are currently addressing this matter and will give you an update when we have a better understanding of the problem. We apologize for the inconvenience."
Chill, go read massively or champions build strats, do some housecleaning or something other than troll forums with childish whining about bugs and patches on launch week.
I understand your (and many others) sympathy for Cryptic. I am almost there with you. But the problem is you (just like the rest of us) don't know that that statement is true. they may be clueless. I know ranting won't fix anything, which is why I am not doing so... but a message to let us know they are aware is not unreasonable.
Working on it or not, Blizzard, Mythic, and the other MMO providers i've payed for/played on at least say something along the lines of "Hey.. this is whats going on, were aware of the problem, were in the process of trying to figure out how to fix it, thank you for your Patience and understanding" but do we even get that? Nope.
Actually Mythc would flat out Lie then blame the players then go on to tell people about fake upcoming patches that infact only nerf the weaker classes and buff the already overpowered classes, then they would post a blog with paul barnet saying the weak classes are fine but the players are just stupid and need to learn to play.
same problem in norway. guess i better find something else to do in the meantime, a service anaunsment would be nice so you could estimate how long it will take for the servers to be up and running again tho.
Working on it or not, Blizzard, Mythic, and the other MMO providers i've payed for/played on at least say something along the lines of "Hey.. this is whats going on, were aware of the problem, were in the process of trying to figure out how to fix it, thank you for your Patience and understanding" but do we even get that? Nope.
2 hours response time is almost as fast as my local law enforcement agency.
Give them time, think of what time it actually is for the yanks
To all of you telling us to calm down, the devs are probably working on it, it's only the beginning of the game, etc. Maybe you should get a little more worried.
If you read, this is NOT a sudden error, people have posted that this has happened since closed beta. I would imagine of those people quite a few reported such a problem so Crpytic could fix it, however, looky here! Second day of payed game play and we don't even have a RESPONSE, never mind a fix that should have been implemented weeks ago. It's happening on a larger scale now, there was a patch last night, they obviously Fed up and will work on a new patch and restart the server. But considering this was a problem during Closed Beta, so so long ago, and as well in Open Beta, it should NOT still be occuring.
Again, good games fall when backed by bad customer support, and again, I'm not impressed at all by their support so far.
So everyone supporting the laid back "it'll be over soon", take another read through this topic, and then maybe you'll say "This shouldn't be happening at all".
Comments
"trying to update launcher, please be patient"
This is not the first mmo with these issues the firsts days after their release.
As this is not a "programmed" manitenance, hope Cryptic will give us 1 day of free playtime... as did Codemasters with Lord of the Rings Online... as did Funcom with Age of Conan... when they had their users unable to play without any prior explanation.
This is pathetic. What an awful start. I've payed money to not play a game and not know if anything is being done. What a load of *****. Looks like its back to TF2 for today.
I'm sure itll be fixed soon.
No?...
This has been going for nearly 1h 40 minutes now
Well mi amigo. "mellowman" thinks you should bear in mind this is not a movie, this is a thing with lotsa working parts. If we were logging in to watch a movie it'd be different.
This is the rough same to a theme park ride breaking down. If on the first day its open thousands of people ride it, something might go wrong, cuz up until that point, not that many asses been in it.
But I appreciate your response not being full of "**** you"
Are you serious??????
Don't worry folks, this is nothing to go crying for blood over, sure the auth. server or the patch server might be down at the moment but it'll be back and then we can all enjoy.
it just sucks that I haven't got much time over the next few days to enjoy it oh well, I've paid so I will play when I get time.
I know someone where we dont know if there working on a solution or not. The presidant and the economy.
what is this "Out-Side" you speak of? i've heard many rumors and stories about it, but i don't think i my self have actualy been able to find it, is it elusive? how common a sight is it? can i get a disease from it? what does it look like?
(( and for those of you who don't know how to take a joke or know what sarcasm is, refer to my statment above this, im aware that *****ing about the devs aint gonna solve anything but its kinda funny.. almost 20-30-40? plus people? are having the same problem and we have recived no information on whats wrong...))
Then after 2-3 minutes, Patcher error with 'The connection was idle for too long.'
Not having any internet problems as I'm browsing the Champion forums while waiting for it to get it's act together.
Bummer!
Its day 3 of live play. Bugs happen, instead of crying about authentication being down for the past hour, find something better to do, Yes it sucks for those people who have thursday off and were looking forward to playing, but the reality of any launch week is fairly regular glitches and patches. All day yesturday all I heard about in zone chat was people complaining that the game was ultra laggy. Consider this your fix to that hopefully.
For those of you who aren't willing to wait, and are waiting for a blue post. I will speak for cryptic lol (having absolutely nothing to do with them)
"We are currently aware of an authentication issue preventing many players from logging into live servers. We are currently addressing this matter and will give you an update when we have a better understanding of the problem. We apologize for the inconvenience."
Chill, go read massively or champions build strats, do some housecleaning or something other than troll forums with childish whining about bugs and patches on launch week.
Worked fine last night. Now I come home from work and the launcher idles out on attempting to update.
Feh. Off to other entertainment, then.
--Khanwulf
Working on it or not, Blizzard, Mythic, and the other MMO providers i've payed for/played on at least say something along the lines of "Hey.. this is whats going on, were aware of the problem, were in the process of trying to figure out how to fix it, thank you for your Patience and understanding" but do we even get that? Nope.
Tried to re-install but that didn't help either, please help
Anyone finds a fix please post it up asap.
omgz i can be yourz friendz? next to WFCFatal smartest thing anyone has said
I understand your (and many others) sympathy for Cryptic. I am almost there with you. But the problem is you (just like the rest of us) don't know that that statement is true. they may be clueless. I know ranting won't fix anything, which is why I am not doing so... but a message to let us know they are aware is not unreasonable.
Actually Mythc would flat out Lie then blame the players then go on to tell people about fake upcoming patches that infact only nerf the weaker classes and buff the already overpowered classes, then they would post a blog with paul barnet saying the weak classes are fine but the players are just stupid and need to learn to play.
I notice the first post in this thread is a week ago
And nothing has been resolved.
This is not encouraging
thanks baby.
Me too
2 hours response time is almost as fast as my local law enforcement agency.
Give them time, think of what time it actually is for the yanks
If you read, this is NOT a sudden error, people have posted that this has happened since closed beta. I would imagine of those people quite a few reported such a problem so Crpytic could fix it, however, looky here! Second day of payed game play and we don't even have a RESPONSE, never mind a fix that should have been implemented weeks ago. It's happening on a larger scale now, there was a patch last night, they obviously Fed up and will work on a new patch and restart the server. But considering this was a problem during Closed Beta, so so long ago, and as well in Open Beta, it should NOT still be occuring.
Again, good games fall when backed by bad customer support, and again, I'm not impressed at all by their support so far.
So everyone supporting the laid back "it'll be over soon", take another read through this topic, and then maybe you'll say "This shouldn't be happening at all".