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  • minmacdougalminmacdougal Member Posts: 182 Arc User
    edited April 2015
    illcadia wrote: »
    The overwhelming (and wrong) opinion of a lot of people is that your environmental artist shouldn't 'waste time' doing environments, and should instead be bug hunting, even if he doesn't know how to code, and would slow down, wreck, or make worse any bug hunting effort by virtue of his participation.

    This is because they have an internally global defintion of 'game dev' which, if you exposed it to reality, would be some sort of super omni-competent worker who is capable of doing literally everything him or herself.

    Thus when they hear "A dev is working on maps." they think "That dev could be just as effective working on bugs, why are they ignoring bugs!" and they get into this huge echo chamber fit about how people who aren't bug hunting programmers should be bug hunting because more is better and all devs are omnicompetent at all areas of expertise.

    Umm, you sure you got the right thread?
  • chaelkchaelk Member Posts: 5,727 Arc User
    edited April 2015
    took me 20 minutes to login yesterday, I got;
    timeout getting to second login
    lock up at iconian screen- my freind in california has his crash at that point
    time out getting to character screen,
    wait for character picture to show
    wait for new character to show
    timeout getting in



    going on the Bugs section, you also have major problems with graphics cards and directx11, which is just going to get worse as more people get off windows 7 & vista.
    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 49 ms 97 ms 98 ms BigPond.BigPond [10.0.0.138]
    2 25 ms 26 ms 22 ms 172.18.113.75
    3 20 ms 21 ms 20 ms 172.18.74.246
    4 21 ms 21 ms 20 ms bundle-ether4.wel-edge902.perth.telstra.net [203
    .50.112.56]
    5 23 ms 21 ms 21 ms bundle-ether7.wel-core3.perth.telstra.net [203.5
    0.6.190]
    6 53 ms 53 ms 54 ms bundle-ether7.fli-core1.adelaide.telstra.net [20
    3.50.11.18]
    7 65 ms 63 ms 63 ms bundle-ether9.win-core10.melbourne.telstra.net [
    203.50.11.91]
    8 75 ms 76 ms 76 ms bundle-ether12.ken-core10.sydney.telstra.net [20
    3.50.11.122]
    9 77 ms 78 ms 78 ms Bundle-ether18.pad-gw2.sydney.telstra.net [203.5
    0.13.82]
    10 77 ms 77 ms 77 ms bundle-ether1.sydp-core01.sydney.reach.com [203.
    50.13.46]
    11 222 ms 222 ms 221 ms i-0-3-0-3.paix-core01.bx.telstraglobal.net [202.
    84.140.37]
    12 223 ms 222 ms 222 ms i-0-4-0-5.paix02.bi.telstraglobal.net [202.40.14
    9.54]
    13 228 ms 226 ms 229 ms te0-0-0-3.ccr21.sjc04.atlas.cogentco.com [154.54
    .11.157]
    14 226 ms 227 ms 228 ms be2015.ccr21.sfo01.atlas.cogentco.com [154.54.7.
    173]
    15 283 ms 288 ms 289 ms be2132.ccr21.mci01.atlas.cogentco.com [154.54.30
    .54]
    16 276 ms 275 ms 279 ms be2156.ccr41.ord01.atlas.cogentco.com [154.54.6.
    86]
    17 282 ms 283 ms 285 ms be2351.ccr21.cle04.atlas.cogentco.com [154.54.44
    .86]
    18 296 ms 294 ms 290 ms be2009.ccr21.alb02.atlas.cogentco.com [154.54.25
    .89]
    19 306 ms 297 ms 295 ms be2299.ccr21.bos01.atlas.cogentco.com [154.54.43
    .9]
    20 302 ms 295 ms 300 ms te0-0-1-0.rcr11.b002133-1.bos01.atlas.cogentco.c
    om [154.54.46.134]
    21 294 ms 304 ms 303 ms 38.111.40.114
    22 296 ms 292 ms 293 ms xboxpatchserver.crypticstudios.com [208.95.185.4
    1]

    Trace complete.

    why are we going to the xbox patch server?

    and Champions has had the same problem for the last week, since the Server got rearranged, a lot of people can't log in and get horrible lag when they do get in.
    downloaded patch, back to the usual 5minutes
    Stuffing up Freeform builds since Mid 2011
    5e4fd3cb-b728-4870-849c-b007bccaf5e9_zpsqomajucn.jpg

    Get the Forums Enhancement Extension!
  • presbytier7presbytier7 Member Posts: 52 Arc User
    edited April 2015
    chaelk wrote: »
    took me 20 minutes to login yesterday, I got;
    timeout getting to second login
    lock up at iconian screen- my freind in california has his crash at that point
    time out getting to character screen,
    wait for character picture to show
    wait for new character to show
    timeout getting in



    going on the Bugs section, you also have major problems with graphics cards and directx11, which is just going to get worse as more people get off windows 7 & vista.
    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 49 ms 97 ms 98 ms BigPond.BigPond [10.0.0.138]
    2 25 ms 26 ms 22 ms 172.18.113.75
    3 20 ms 21 ms 20 ms 172.18.74.246
    4 21 ms 21 ms 20 ms bundle-ether4.wel-edge902.perth.telstra.net [203
    .50.112.56]
    5 23 ms 21 ms 21 ms bundle-ether7.wel-core3.perth.telstra.net [203.5
    0.6.190]
    6 53 ms 53 ms 54 ms bundle-ether7.fli-core1.adelaide.telstra.net [20
    3.50.11.18]
    7 65 ms 63 ms 63 ms bundle-ether9.win-core10.melbourne.telstra.net [
    203.50.11.91]
    8 75 ms 76 ms 76 ms bundle-ether12.ken-core10.sydney.telstra.net [20
    3.50.11.122]
    9 77 ms 78 ms 78 ms Bundle-ether18.pad-gw2.sydney.telstra.net [203.5
    0.13.82]
    10 77 ms 77 ms 77 ms bundle-ether1.sydp-core01.sydney.reach.com [203.
    50.13.46]
    11 222 ms 222 ms 221 ms i-0-3-0-3.paix-core01.bx.telstraglobal.net [202.
    84.140.37]
    12 223 ms 222 ms 222 ms i-0-4-0-5.paix02.bi.telstraglobal.net [202.40.14
    9.54]
    13 228 ms 226 ms 229 ms te0-0-0-3.ccr21.sjc04.atlas.cogentco.com [154.54
    .11.157]
    14 226 ms 227 ms 228 ms be2015.ccr21.sfo01.atlas.cogentco.com [154.54.7.
    173]
    15 283 ms 288 ms 289 ms be2132.ccr21.mci01.atlas.cogentco.com [154.54.30
    .54]
    16 276 ms 275 ms 279 ms be2156.ccr41.ord01.atlas.cogentco.com [154.54.6.
    86]
    17 282 ms 283 ms 285 ms be2351.ccr21.cle04.atlas.cogentco.com [154.54.44
    .86]
    18 296 ms 294 ms 290 ms be2009.ccr21.alb02.atlas.cogentco.com [154.54.25
    .89]
    19 306 ms 297 ms 295 ms be2299.ccr21.bos01.atlas.cogentco.com [154.54.43
    .9]
    20 302 ms 295 ms 300 ms te0-0-1-0.rcr11.b002133-1.bos01.atlas.cogentco.c
    om [154.54.46.134]
    21 294 ms 304 ms 303 ms 38.111.40.114
    22 296 ms 292 ms 293 ms xboxpatchserver.crypticstudios.com [208.95.185.4
    1]

    Trace complete.

    why are we going to the xbox patch server?

    and Champions has had the same problem for the last week, since the Server got rearranged, a lot of people can't log in and get horrible lag when they do get in.
    downloaded patch, back to the usual 5minutes
    I have been having this problem since the end of January. Cryptic does not care that some even a large minority can't log in. In fact when it caused me to miss the entire 5th anniversary I was told I could at least still buy Zn on sale. Honestly after allot of trial and error the only way I an even log into the game is with a cust made proxy server program. No other online game I play requires this much effort just to log in.
    "Never pay more than 20 bucks for a computer game."-Guybrush Threepwood
    "I hate to advocate drugs, alcohol, violence, or insanity to anyone, but they've always worked for me."-Hunter S. Thompson
  • jaturnleyjaturnley Member Posts: 1,218 Arc User
    edited April 2015
    chaelk wrote: »
    why are we going to the xbox patch server?

    Wild (but educated) guess? Because they added a big new cluster to handle the huge load from the XBOne launch of neverwinter and are leveraging that horsepower to push patches to other systems as well.
  • gavinrunebladegavinruneblade Member Posts: 3,894 Arc User
    edited April 2015
    Umm, you sure you got the right thread?

    Yes, there's a (hopefully dying) number of posts here complaining about why taco was spending time on the sector space revamp when the login issues are clearly more important. Trendy addressed those comments, that person commented on trendys comment, and you commented on theirs.
  • sarge4idsarge4id Member Posts: 79 Arc User
    edited April 2015
    I'm sorry but I have to ask: "Did none of you even read the article I took time to write?"

    Actually read the ENTIRE thing if you haven't. And stop posting your IP's to the public or I'll be tempted to tell dental that there is free candy here. For some, hitting rock bottom is the only way to learn or take something seriously. Seriously people, start showing some intellect on this.

    Read or Re-Read here. I tell you about the mistake you've made and then you swiftly go change all of your login and passwords so you remain secure. If some black hat in his basement with a home built DDoS farm can almost topple this game's login servers, Imagine what he could do if he decided to start taking peoples info. You're leaving your front door unlocked. Don't come back here crying that you got robbed:

    Here. Read. All of it.: http://sto-forum.perfectworld.com/showthread.php?t=1425251&page=42
    "Being a troll myself, I classify this malcontent as a Type-2 Oblivious Troll. My reasons for coming to this conclusion are: The annoying colored text he deploys, the contradictory threads he creates, the excessive whining and foot stamping, the amusement factor of his threads, and the apparent lack of realization that he is in fact a troll, like me, and is not the heart broken, victimized, player, he sees himself as."
  • pwlaughingtrendypwlaughingtrendy Member Posts: 2,966 Arc User
    edited April 2015
    sarge4id wrote: »
    I'm sorry but I have to ask: "Did none of you even read the article I took time to write?"

    Actually read the ENTIRE thing if you haven't. And stop posting your IP's to the public or I'll be tempted to tell dental that there is free candy here. For some, hitting rock bottom is the only way to learn or take something seriously. Seriously people, start showing some intellect on this.

    Read or Re-Read here. I tell you about the mistake you've made and then you swiftly go change all of your login and passwords so you remain secure. If some black hat in his basement with a home built DDoS farm can almost topple this game's login servers, Imagine what he could do if he decided to start taking peoples info. You're leaving your front door unlocked. Don't come back here crying that you got robbed:

    Here. Read. All of it.: http://sto-forum.perfectworld.com/showthread.php?t=1425251&page=42
    Public IPs and the subsequent tracerts are going through major DNS servers that aren't exclusive to a single account. The single account information that would be actually effective for compromising an account is something that I match data to coordinate with our networking team for debugging the issue.

    I understand your concern, but I assure you that a public IP and a tracert will not compromise security. Giving your mother's maiden name or social security number? That's another thing entirely. :P
  • [Deleted User][Deleted User] Posts: 0 Arc User
    edited April 2015
    sarge4id wrote: »
    I'm sorry but I have to ask: "Did none of you even read the article I took time to write?"

    Actually read the ENTIRE thing if you haven't. And stop posting your IP's to the public or I'll be tempted to tell dental that there is free candy here. For some, hitting rock bottom is the only way to learn or take something seriously. Seriously people, start showing some intellect on this.

    Read or Re-Read here. I tell you about the mistake you've made and then you swiftly go change all of your login and passwords so you remain secure. If some black hat in his basement with a home built DDoS farm can almost topple this game's login servers, Imagine what he could do if he decided to start taking peoples info. You're leaving your front door unlocked. Don't come back here crying that you got robbed:

    Here. Read. All of it.: http://sto-forum.perfectworld.com/showthread.php?t=1425251&page=42

    Sounds like somebodys got a case of the Mondays.
  • pinballmaster12pinballmaster12 Member Posts: 3 Arc User
    edited April 2015
    I have tried to log on at least 3 times within the last 2 hours. Nothing has changed. It has produced nothing but a crash.
  • sarge4idsarge4id Member Posts: 79 Arc User
    edited April 2015
    I have tried to log on at least 3 times within the last 2 hours. Nothing has changed. It has produced nothing but a crash.

    Having the same problem. I've given up for the night. Decided I'll take a nap and wake up 5ish and try again.

    In my previous posts I just want it to be clear I'm only trying to help. I know people that have lost everything from identity theft. I had to spend a considerable amount of time and money to lend a helping hand so they didn't have to live on the street. The reason I listed some of the info about players was for the "wake up call" factor. That's when you're supposed to say, "OMG! I didn't know I was so vunerable! Help sarge4id, you're my only..."meh, nevermind, wrong universe. Anyways, it always pays to play it safe.
    "Being a troll myself, I classify this malcontent as a Type-2 Oblivious Troll. My reasons for coming to this conclusion are: The annoying colored text he deploys, the contradictory threads he creates, the excessive whining and foot stamping, the amusement factor of his threads, and the apparent lack of realization that he is in fact a troll, like me, and is not the heart broken, victimized, player, he sees himself as."
  • meathead013meathead013 Member Posts: 59 Arc User
    edited April 2015
    Now there ARE some things stored on your computer, like your saved costumes and screenshots. Might wanna save those.

    NOW you tell me

    well whatever was there is gone. im 29% through the initial patch after restoring my clean W7 system image. so another hour or so and i get to see whether this sto crash issue is fixed for me or not

    guess i will just have to redo all the outfits
  • gavinrunebladegavinruneblade Member Posts: 3,894 Arc User
    edited April 2015
    NOW you tell me

    well whatever was there is gone. im 29% through the initial patch after restoring my clean W7 system image. so another hour or so and i get to see whether this sto crash issue is fixed for me or not

    guess i will just have to redo all the outfits

    Its just the saved versions. If you have a boff or captain wearing it,just go into the tailor and "save outfit" then cancel out and boom you have it back. But if you are like me and have four or five versions only some of which are currently in use... Well you're gonna need to recreate those.
  • meathead013meathead013 Member Posts: 59 Arc User
    edited April 2015
    oh ok. yeah ive only got one outfit for each character so i should be fine then

    now 49% through the patch. whats the chance it works this time? i needed to clean my pc anyway so the clean os reinstall wont be a total loss of time, but i sure hope i can play sto now
  • stoltsstolts Member Posts: 482 Arc User
    edited April 2015
    4/22/15 15:00 Playing Star Trek Online.
    4/22/15 19:00 Playing MechWarrior Online.
    4/22/15 20:00 Playing League of Legends.
    4/22/15 21:00 Watched Isaac Asimov Memorial Debate 2014.
    4/22/15 23:00 Tried to log on. After 3-5min...


    Cryptic Launcher Autoupdate

    Trying to update the launcher.
    Please be patient.
    Tried connecting 5 times.


    Connection problem

    Unable to establish connection to Patch Server. Please check your Internet connection. If problems persist, please contact Technical Support.

    [OK]


    Surface Pro 3
    Windows 8.1 Pro 64-bit Operating System
    Intel(R) Core(TM) i7-4650U CPU Dual Core @ 1.7 GHz; Turbo Boost 3.3 GHz
    x64-based processor
    RAM 8 GB
    Intel(R) HD Graphics 5000
    Internet Explorer 11 Version: 11.0.9600.17728; Update Versions: 11.0.18 (KB3038314)


    I also tried turning off my firewall. Same result. I tried running as Administrator. Same result. I proceeded to reinstall the game. Same result. Reset my Surface Pro 3 to factory settings and reinstalled Windows 8.1. Same result.
    1686is5.jpg
    The first Belfast was commanded by Captain Ve'Kal Shon until its destruction in 2409. A new ship was commissioned bearing the same name and registry as special dispensation to then newly promoted Captain Edward XIII for his pivotal role during the renewed Dominion War.
  • meathead013meathead013 Member Posts: 59 Arc User
    edited April 2015
    so after trying every suggestion posted, AND after reinstalling the os to factory condition and reloading everything from scratch ...

    same exact fatal error at the same exact time

    even tried redoing the safe mode thing again to reset the game to directx9 but couldnt get there bc ...

    same exact fatal error at the same exact time

    so i guess thats it. either they fix it from their end or i guess me and sto just aint meant to be
  • raventomoeraventomoe Member Posts: 723 Arc User
    edited April 2015
    Read through and seriously...did we get DDOS'ed?

    Anyways Trendy, thank you for the job you do here. I know it can not be easy to be in the position you are in. Keep on Trekkin for us and those of us who can stay calm and not rage will do our best to fight the flames!
    "The Multiverse, the ultimate frontier..."
    Thus begins...Lyrical Trek
  • ayradyssayradyss Member Posts: 187 Arc User
    edited April 2015
    Trendy -- I don't know if this is related or not, but ever since the Season 10 (4/21) patch, I have 5 characters that will no longer load. They're all unplayable. Thankfully, my main characters are still loading and working fine. The ones that won't load are fairly new. (3 are ones I just made as Delta Recruits.) They all end up on a loading screen with "Server Not Responding (time)" though.

    I've detailed this in another post here as well as submitted a support ticket (#150421-002876).

    Really would like to be able to play those characters again. (Hopefully soon, with the Delta Recruit event ongoing and all.)
    Live long, and prosper.
  • majortiraomegamajortiraomega Member Posts: 2,214 Arc User
    edited April 2015
    sarge4id wrote: »
    Just getting one or two items of the above info could allow someone to steal your identity, possibly crack your login and password details. Make payments using your name and address, have telemarketers hound you to death (by far the worst), hack your computer and steal above information.
    Oh please, there would have to be something a lot more valuable than STO login credentials for a black hat hacker to spend their precious time attempting to breach a single user's home network. If their internet service provider's network team did their job; then those little router/modem combos they give out to their customers are blocking all incoming connections by default.
    sarge4id wrote: »
    Never use the same login name and password for things you use often: Email, Work Computer, Home Computer, custom PIN #'s, Master Passwords that unlock other login info for conveince, online banking or financial transactions (paypal or online bank access), your login name and password for STO and any other games.

    We like to choose passwords and login names that we can remember easily and quickly. Birthdates, Year of graduation, Home Address number, part of a phone number, nicknames, family or friend names and birthdates etc., the car you drive, your favorite color or food. Any info that someone, even a family member, knows puts you at risk.

    Speak for yourself, some people use fairly complicated passwords and use a display name that is different from their account name.
    sarge4id wrote: »
    With an IP address that some of you listed. I can find the service provider you use, the city and state/country you're in
    You could use a public IP address to find out what Internet Service Provider has that range registered. You could even find out what region of the world has that IP range deployed.

    However, you can't determine the exact user behind a specific IP address because Internet Service Providers assign static addresses to all their customers due to the IPv4 address shortage. In order to track that information down you'd need to access the ISP's DHCP logs for a given time period in order to determine which customer's router had a given public IP address.

    There's also the matter of finding out the customer's public address in the first place. The first hop of the trace route is going straight to the internet service provider's local DNS server...which is shared by hundreds of thousands of customers. The IP address listed at the very top is a private IP address...which is meaningless because such ranges aren't publicly routable.

    Unless you're the FBI or another three letter acronym organization the chances of getting access to those DHCP and DNS logs for a given ISP is non-existent. Though you might even get lucky and find the STO user that is logging in from an IPv4 address range that is registered to a large organization rather than an ISP. Your search field is now narrowed down to a single organization, but good luck getting said organization to give you a network diagram.
    sarge4id wrote: »
    if I wanted to dig deeper, I could find out your name, then run a paid online record search on you to find out all about you. I could see your military record unless it's sealed or classified, your credit history, whether you've been incarcerated and what you did to get prison time, all kinds of things.
    Public IP addresses do not give out the names of individual people. You'd have to obtain that from means outside of just that address. The above action is called a public records search via a data broker. Such searches are only useful if the STO user actually has public records associated with their name. Additionally, good luck finding them if they have a common name.
    sarge4id wrote: »
    I could even come back to STO and tell your fleet you were incarcerated for Crime X and spent X years in prison (But I'm not like that). I could even send you an email and if you were dumb enough you would go to a false website that could be made to look just like STO or your bank, and spoof the email address making it look like I'm PWE or your bank and I need your login to verify you are who you say you are. People fall pray to this trap all the time.
    Wait wait wait...that assumes the STO user even has a record. You're also assuming that the STO user has provided their email address to data brokers. Thus giving you the means to send them a link to a phishing website of your construction. Highly illegal, you'd end up making a paper trail that would link yourself to the whole attack. The FBI would be paying you a visit in a few days after the fact.
    sarge4id wrote: »
    Luckily I don't do things like I mentioned above, but I do know there are a few in this community that would jump at the chance to get some money using your name, or even hijack your STO account, or sign you up to a hundred surveys, magazines, and telemarketers, if they could. If they have your email login and you use a web based email provider such as hotmail or gmail, they can log in your email open the mail cryptic sent them with that verification code, and then enter it from a computer they're using and the system thinks it's really the owner of the account.
    That's very good for your sake. If that weren't the case I'm sure Trendy would be having the network team forward your public IP address on to the FBI for investigation.
    sarge4id wrote: »
    in this day and age, once you put something out there it's there forever in theory and it almost never can be fully deleted if someone decides to copy it. You have to be very careful now.
    Good advice, but giving out a public IPv4 address has little security value. Shut your router off for 5 minutes and you instantly have a new address. Not to mention the entire internet is slowly beginning the transition to IPv6.
    sarge4id wrote: »
    People that befriend you then want something from you like access to your account to fly one of your ships... Dead give away! They are going to steal your account and take advantage of your trust.
    You've got to be joking. Only an idiot would go through the trouble of brute force attacking someone's STO account just to fly one of their starships. They would end up generating a nice log file full of login failure attempts for Cryptic to check in on.
    sarge4id wrote: »
    What you should do if you want to help out is private message trendy and send the trace route info that way. Your IP address can be protected and not displayed in public. And if something does happen, you will know who to blame! Just kidding, trendy :P
    That would be a good safe route for anyone concerned about someone taking a few hours out of their lives just to attempt theft of account credentials. I know some of the Tier 6 ships are expensive, but that's just pushing it!
    --->Ground PvP Concerns Directory 4.0
    --->Ground Combat General Bugs Directory
    Real join date: March 2012 / PvP Veteran since May 2012 (Ground and Space)
  • benjaminmsbenjaminms Member Posts: 0 Arc User
    edited April 2015
    Yes, there's a (hopefully dying) number of posts here complaining about why taco was spending time on the sector space revamp when the login issues are clearly more important. Trendy addressed those comments, that person commented on trendys comment, and you commented on theirs.

    You're making up things. Read my posts back. I made a suggestion, Trendy responded to it, I responded back, and it was in general.
    nezerol_6601.jpg
  • chaelkchaelk Member Posts: 5,727 Arc User
    edited April 2015
    it's back.

    was playing, went to change character.

    chose character,
    timed out connecting to login server

    relogin in
    timed out
    relogin
    time out
    it's not even getting to the character screen or the iconian screen.
    exited right out of game, tried to relogin.

    it failed 5 times to connect to patch server
    now running tracert, compare this to my traceroute earlier in post 453
    BINGO


    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 12 ms 97 ms 97 ms BigPond.BigPond [10.0.0.138]
    2 32 ms 31 ms 31 ms 172.18.217.1
    3 30 ms 29 ms 26 ms 172.18.74.57
    4 29 ms 29 ms 29 ms bundle-ether4.pie-edge901.perth.telstra.net [203
    .50.112.54]
    5 33 ms 30 ms 31 ms bundle-ether6.pie-core1.perth.telstra.net [203.5
    0.6.212]
    6 61 ms 63 ms 62 ms bundle-ether6.way-core4.adelaide.telstra.net [20
    3.50.11.16]
    7 74 ms 76 ms 79 ms bundle-ether9.exi-core10.melbourne.telstra.net [
    203.50.11.93]
    8 92 ms 89 ms 92 ms bundle-ether12.chw-core10.sydney.telstra.net [20
    3.50.11.124]
    9 773 ms 92 ms 95 ms Bundle-ether17.oxf-gw2.sydney.telstra.net [203.5
    0.13.70]
    10 89 ms 89 ms 92 ms bundle-ether1.sydo-core01.sydney.reach.com [203.
    50.13.38]
    11 95 ms 92 ms 93 ms i-0-2-0-6.sydo-core02.bi.telstraglobal.net [202.
    84.223.46]
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 270 ms 271 ms 274 ms cogent-peer.eqla01.pr.telstraglobal.net [134.159
    .63.198]
    15 273 ms 274 ms 275 ms be2180.ccr21.lax01.atlas.cogentco.com [154.54.41
    .57]
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 332 ms 333 ms 333 ms be2168.ccr21.dca01.atlas.cogentco.com [154.54.31
    .94]
    19 332 ms 336 ms 331 ms be2148.ccr41.jfk02.atlas.cogentco.com [154.54.31
    .118]
    20 340 ms 342 ms 342 ms be2094.ccr21.bos01.atlas.cogentco.com [154.54.30
    .14]
    21 * * * Request timed out.
    22 342 ms 340 ms 343 ms 38.111.40.114
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.
    think this one is my end or at elast between.
    waited for a while then reset router. letting me log into CO.

    waited for a while
    Stuffing up Freeform builds since Mid 2011
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  • jamesstjamesjamesstjames Member Posts: 75 Arc User
    edited April 2015
    In regards to the Fatal Error: Direct3D driver errors, the team is currently investigating and are continuing to work towards a fix.

    Awesome. Cheers for the regular updates throughout :)

    Luckily I can still log on via Safe mode which at least lets me fiddle about with fleets and DOFFing until all it fixed.
    v.annoying having to verify all files over and over....

    "Would you like to verify files?"

    *clicks no*

    "Well, we're doing it anyway!"

    ^ Thats been my game time the past couple of days :p
    tumblr_meud0dq0CT1rq8ga2o1_250.gif
  • lmsapsin34474lmsapsin34474 Member Posts: 40 Arc User
    edited April 2015
    Howdy all,
    Well it is now day 4 of server crashing on THE ICONION WAR LOGO. It says MATERIAL FILES RELOADED then crashes and then I get this!

    FATAL ERROR: DIRECT 3D DRIVER RETURENED ERROR CODE
    (DXGI_ERROR_DEVICE_REMOVED) WHILE CHECKING SYNC QUERY

    TECHNICAL DETAILS: SYNC QUERY 11 0X2012BE40 GETDATA == 0X887A00050
    NF 0
    D3D11 DEVICE REMOVED DUE TO DXGI_ERROR_HUNG 0X887A006

    I have tried everything to fix this on my end and nothing works. I have tried uninstslling ARC and reinstalling deleting ARC installing LAUNCHER by itself, FORCE VERIFY and SAFE MODE like I said nothing works. I have sent TICKETS in and posted here in FORUMS several times about this issue. I know there has been 3 server maintances but this issue is not being fixed. I know there are a lot of people not able to play since SEASON 10 launch. I feel this issue is being ignored why is it taking so long to be fixed. I am to the point of stop playing for good just please fix this issue.

    Thanks
    Admiral Lee Sapsin
    Fleet Leader Tssk Force 415
  • rikwesselsrikwessels Member Posts: 367 Arc User
    edited April 2015
    any ETA on a fix for the entire Deferi map ? Are devs - the technical ones :D - even aware of the fact that entire map causes CTD's ( apparently for everyone ) with a directx error ?

    That map is part of the DR-event ( not to mention it has quite a number of dailies ) and is currently missing in action ...delta recruits can't complete the event as it is now . So either you have to remove that map from the DR requirements - if it isn't possible to fix it - or replace it with some other map before conclusion of the event .
  • rikwesselsrikwessels Member Posts: 367 Arc User
    edited April 2015
    Howdy all,
    Well it is now day 4 of server crashing on THE ICONION WAR LOGO. It says MATERIAL FILES RELOADED then crashes and then I get this!

    FATAL ERROR: DIRECT 3D DRIVER RETURENED ERROR CODE
    (DXGI_ERROR_DEVICE_REMOVED) WHILE CHECKING SYNC QUERY

    TECHNICAL DETAILS: SYNC QUERY 11 0X2012BE40 GETDATA == 0X887A00050
    NF 0
    D3D11 DEVICE REMOVED DUE TO DXGI_ERROR_HUNG 0X887A006

    I have tried everything to fix this on my end and nothing works. I have tried uninstslling ARC and reinstalling deleting ARC installing LAUNCHER by itself, FORCE VERIFY and SAFE MODE like I said nothing works. I have sent TICKETS in and posted here in FORUMS several times about this issue. I know there has been 3 server maintances but this issue is not being fixed. I know there are a lot of people not able to play since SEASON 10 launch. I feel this issue is being ignored why is it taking so long to be fixed. I am to the point of stop playing for good just please fix this issue.

    Thanks
    Admiral Lee Sapsin
    Fleet Leader Tssk Force 415

    did you try the following ( I had the same issue for a while ) :

    -uninstall/re-install STO
    - if the gamprefs.ini is present in its folder remove it ( in C:\\ Program files (X86) \Star trek online\ star trek online \live \localdata , or thereabouts )
    - start the STO lancher directly ( w/o Arc,Steam or whatever ) as adminstrator and check safe mode , verify and force verify
    - start in windowed mode go to options and change "auto "in display to "directx 9ex " then click safe and completely exit STO
    - again start launcher as administrator and in safe mode and verify files again

    this procedure did the trick for me . Only thing - up until now - not working , is the Deferi map ( the entire thing ) . You can then always start in safe mode ,maximize the window and set graphics to your liking ( provided display is set to directx9ex , not directx 11 )
  • lmsapsin34474lmsapsin34474 Member Posts: 40 Arc User
    edited April 2015
    rikwessels wrote: »
    did you try the following ( I had the same issue for a while ) :

    -uninstall/re-install STO
    - if the gamprefs.ini is present in its folder remove it ( in C:\\ Program files (X86) \Star trek online\ star trek online \live \localdata , or thereabouts )
    - start the STO lancher directly ( w/o Arc,Steam or whatever ) as adminstrator and check safe mode , verify and force verify
    - start in windowed mode go to options and change "auto "in display to "directx 9ex " then click safe and completely exit STO
    - again start launcher as administrator and in safe mode and verify files again

    this procedure did the trick for me . Only thing - up until now - not working , is the Deferi map ( the entire thing ) . You can then always start in safe mode ,maximize the window and set graphics to your liking ( provided display is set to directx9ex , not directx 11 )

    Howdy,
    I tried that as well but I can not get passed the Iconion War Logo to change to directx9ex.

    Admiral Lee Sapsin
    Fleet Leader Task Force 415
  • thecloudwilliamthecloudwilliam Member Posts: 10 Arc User
    edited April 2015
    still not working for me, I'm about ready to say NO MORE!!! and quit making an attempt to even try ... going to give it a few hours and waste my time then again on trying to get into the game ... ohh well!!!!
  • sarge4idsarge4id Member Posts: 79 Arc User
    edited April 2015
    Oh please, there would have to be something a lot more valuable than STO login credentials for a black hat hacker to spend their precious time attempting to breach a single user's home network. If their internet service provider's network team did their job; then those little router/modem combos they give out to their customers are blocking all incoming connections by default.



    Speak for yourself, some people use fairly complicated passwords and use a display name that is different from their account name.


    You could use a public IP address to find out what Internet Service Provider has that range registered. You could even find out what region of the world has that IP range deployed.

    However, you can't determine the exact user behind a specific IP address because Internet Service Providers assign static addresses to all their customers due to the IPv4 address shortage. In order to track that information down you'd need to access the ISP's DHCP logs for a given time period in order to determine which customer's router had a given public IP address.

    There's also the matter of finding out the customer's public address in the first place. The first hop of the trace route is going straight to the internet service provider's local DNS server...which is shared by hundreds of thousands of customers. The IP address listed at the very top is a private IP address...which is meaningless because such ranges aren't publicly routable.

    Unless you're the FBI or another three letter acronym organization the chances of getting access to those DHCP and DNS logs for a given ISP is non-existent. Though you might even get lucky and find the STO user that is logging in from an IPv4 address range that is registered to a large organization rather than an ISP. Your search field is now narrowed down to a single organization, but good luck getting said organization to give you a network diagram.


    Public IP addresses do not give out the names of individual people. You'd have to obtain that from means outside of just that address. The above action is called a public records search via a data broker. Such searches are only useful if the STO user actually has public records associated with their name. Additionally, good luck finding them if they have a common name.


    Wait wait wait...that assumes the STO user even has a record. You're also assuming that the STO user has provided their email address to data brokers. Thus giving you the means to send them a link to a phishing website of your construction. Highly illegal, you'd end up making a paper trail that would link yourself to the whole attack. The FBI would be paying you a visit in a few days after the fact.


    That's very good for your sake. If that weren't the case I'm sure Trendy would be having the network team forward your public IP address on to the FBI for investigation.


    Good advice, but giving out a public IPv4 address has little security value. Shut your router off for 5 minutes and you instantly have a new address. Not to mention the entire internet is slowly beginning the transition to IPv6.


    You've got to be joking. Only an idiot would go through the trouble of brute force attacking someone's STO account just to fly one of their starships. They would end up generating a nice log file full of login failure attempts for Cryptic to check in on.


    That would be a good safe route for anyone concerned about someone taking a few hours out of their lives just to attempt theft of account credentials. I know some of the Tier 6 ships are expensive, but that's just pushing it!

    Yes you are right about most of what you said. With out sophisticated equipment and software it would impossible to breach a government or a service provider's database to obtain information. However, everyday people come very close to it, and some succeed. Remember Target the cian department store? A hacker or a group of hackers stole like over 400 customers Names and CC#'s, remember it was all over the news. Then there is Sony getting attacked by what most believe were the Chinese, IIRC. There is also the story of the british "fetus boy," some 12 year old cracked the CIA or FBI firewalls and got inside. Police stormed his house and he curled up like a fetus and cried from fright.

    It is possible to do the things I listed above, but just your ordinary or expert hacker would have a fat chance of doing so. It would take a guru, someone that works on those specific systems like a disgruntled employee, or an-ex hacker that is a network security admin. Either way, if some "guru" that happened to play STO was laid off and desperate for money. There is very little that can make a person more determined than to survive, and especially if they have a family to feed. If they can't find a job they might put their skills to use and start taking people's money. As I mentioned earlier, it happened to a friend of mine. He got into a bad group of people, he became an IT guy and a white hat after he got home. His group had a war against some black hats. This was the result for him at least.

    As for hacking an STO account to fly a ship around, yes that was pushing it but it was an example of how someone that has your email login can bypass an email verification code to any account be it financial, gaming, or porno, lol. If they did take the time to get on your account in STO, it's reasonable to assume they aren't stupid and attempted it from their own computer. They can get on your account, sell every item you have to a vendor or mail it to themselves, take the credits and eventually acquire them after passing them through, say, 100 toons or more. As for the items they mailed, they could use an alt account on another pc, or be using an advanced proxy that makes them appear to be across the world. They route those items around a couple hundred times, by selling and buying them, trading and mailing them to try to disguise themselves in a bunch of useless looking data. If they got hold of some epic conductive rcs accelerators that cost 50 to 100mil, it will probably be worth it to them if they don't have any.

    But yes, unless they knew absolutely what they were doing, they'd leave an enormous paper trail to be caught with. As for the phishing schemes, I get WOW Account TRIBBLE in my junk folder all the time. People in china or india or wherever set up an operation and fool thousands of people into entering their login details or cc#'s. There is almost nothing that can be done about it because they are on foreign soil and could pack up and move locations within a day.

    The thing's I listed were mostly extremes, but possible, by someone skilled and dedicated enough. The point of saying those possible, but very rare chance of happening, things was meant as a wake up call. Same with listing some of the sto player's states. While the info acquired during my 10 minutes of boringness might not be accurate, it shows that with more effort as I said above, it can happen. And who is to say that someone else on these forums who happens to be an expert or guru, works for a service provider that is in the same state as one of these players? They would probably know the system especially if it was their job, and would know loopholes and the ability to make it extremely hard to get caught. All is speculation but is possible.

    You have to remember that a substantial portion of this community's player base is comprised of people from older generations, even the baby boomers. We got a 60 something year old guy in our fleet that is a trekkie. I don't know how computer savy he is other than the game, which he is awesome at, but I'd imagine he hasn't had his whole life to learn how to program or hack, nore would he want too. I consider any risk or danger he might put himself in, as a lack of knowledge of what he is doing. The point was to catch people here and let them know to be careful. Anyone can spout something out and most people ignore it. I felt it took some kind of demonstration to get people attention and perhapse stop any bad habbits they might have. Millions of people use birthdays and names as passwords and logins because they believe they will never fall prey to an attack. They're ususally right, but some do, don't be one of the "some" that do fall prey.

    My friend had his identity stolen. His bank account emptied and put in debt up to his ears. The IRS was after him, He had to borrow money for defense attournys, fees, and the standard cost of living. He had to sell his car, his house, just about anything of value including an antique gun collection that his grandfather gave him. Some of the weapons were almost priceless, as in only 200 were produced in the whole world, and he had sell them for a tiny fraction of what they were worth. His wife left cause she got tired of it all. She married some guy that wasn't having financial problems, so she was able to get custody of their kid. He believes that the mistake he made that caused all of this was someone having info on him already. He made quite a few enemies and he believes one of them did this to him. He also used basically the same login and password from email to his online banking, which of all the type of computer users, should know better.

    As good as he was, he still made the fatal mistake of believing that it won't happen to him and that he and his devices made it impossible to be breached. I let him crash at my place for about 2 years, without rent. I wanted him to save his income to rebuild himself. I also gave him over $30,000 to help him get back on track too, it wasn't a loan it was a gift. Not trying to brag here but he is extremely fortunate that I was his friend and cared about him, because a lot of victims don't have a safety net to fall on, neither did he till I decided to step in. He say's he'll pay me back every penny when he can afford too. I told him no because he needs the money and most people that borrow money without a legal binding contract fail to pay it back. And if you attempted to sue them, you'd get nothing because they can't even afford to pay you back if they wanted.

    Point is, good practice of safety and caution can make the chance of getting attacked from slim to almost, if not, impossible. Isn't "impossible" a much better option then "slim?" I used to think I was invincible when it came to driving. I sped a lot and even did some dragging. I was speeding when I reached for my soda and took my eyes off the road for 2 seconds. I felt my truck start to drift on loose gravel so I over compensated and ended up blocking both lanes. A speeding mercedes full of intoxicated people slammed into my passenger door and snapped my truck bed off like a kit-kat bar. I rolled down into a steep ditch in my cab. Thank god I was wearing my seatbelt. I broke too many bones to count in that accident, on top of that since I was in the middle of the road, it was my fault. They tried to sue me for $5,000,000 dollars by hiring the most aggressive lawyers in town. They ended up settling for my $1,000,000 insurance policy. Obviously, State Farm wanted nothing to do with me anymore. Thinking it "won't happen to me," is like saying "Look! I'm here! Make something bad happen to me if you can!"

    I don't ever want anyone to have to go through similar ordeals as my friend. I decided that when it came to his incident, on forums or blogs, I would try to help instead of troll people and call them stupid. Watching him lose everything broke my heart tbh, but it hurt him and his family far more worse, of course. Being a semi-active troll still, I do tend to irritate people if they do or say something dumb, but in this case, every IP I see posted in this thread is like seeing my friend go through it all, as many times as IP were posted here, it's like he has to repeat it, in my view. We're close friend and were overseas when we met. He was a US Army 68 Whiskey, or in "english," a combat medic. The type that goes into the field to possibly get killed, instead of staying in a triage or hospital helping patients recover. I called him my guardian angel cause he pulled my stupid self to safety among other things. I owe him, that's why I gave him money, let him eat my food, drink my beer, and share my bandwidth. And like I said, every IP I see in this thread, is like seeing him get screwed over again.

    I may not be a guru, or even a great expert, but I used to hang with similar people as he did, and it really opened my eyes on how vunerable we are. I made some guy mad. I had to create a second skype account and add people i trusted to it. Everytime I logged onto the old account after about a minute I'd get ddos'ed by a server farm or graveyard. Using a proxy was one of the only ways to avoid it, but that messed with my connection a bit when I tried to play online games. One of the people I was associated with got another persons info and posted it on a hacking forum for anyone to take a shot at. It's probably still there, archived somewhere for people to see. My personal info is as well, unfortunatlly.
    "Being a troll myself, I classify this malcontent as a Type-2 Oblivious Troll. My reasons for coming to this conclusion are: The annoying colored text he deploys, the contradictory threads he creates, the excessive whining and foot stamping, the amusement factor of his threads, and the apparent lack of realization that he is in fact a troll, like me, and is not the heart broken, victimized, player, he sees himself as."
  • meathead013meathead013 Member Posts: 59 Arc User
    edited April 2015
    rikwessels wrote: »
    did you try the following ( I had the same issue for a while ) :

    -uninstall/re-install STO
    - if the gamprefs.ini is present in its folder remove it ( in C:\\ Program files (X86) \Star trek online\ star trek online \live \localdata , or thereabouts )
    - start the STO lancher directly ( w/o Arc,Steam or whatever ) as adminstrator and check safe mode , verify and force verify
    - start in windowed mode go to options and change "auto "in display to "directx 9ex " then click safe and completely exit STO
    - again start launcher as administrator and in safe mode and verify files again

    this procedure did the trick for me . Only thing - up until now - not working , is the Deferi map ( the entire thing ) . You can then always start in safe mode ,maximize the window and set graphics to your liking ( provided display is set to directx9ex , not directx 11 )

    thanks for posting this again!

    somehow i had missed the requirement that you had to stay in the window for this to work. every other time i had manually enlarged the small window that came up after setting the launcher to safe mode. you wouldnt think that just enlarging the window would make all the difference but it did. i was finally able to get to the character select screen and change the display to directx 9ex. and now it works!
  • rikwesselsrikwessels Member Posts: 367 Arc User
    edited April 2015
    No problem ..you also have to go back to windowed mode every time before exiting the client , else it will default to maximized window and crash again .
  • meathead013meathead013 Member Posts: 59 Arc User
    edited April 2015
    ah ok didnt know that

    btw, somebody said only outfits are stored on my local hard drive. where exactly? and can outfits be transferred from one character to another, perhaps by changing a filename or something (im just guessing)? id like to try to recreate a character with the same exact outfit
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