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Account Server Login Issues

pwlaughingtrendypwlaughingtrendy Member Posts: 2,966 Arc User
We are aware of the issues players are facing. Our engineering teams are jumping in to help! Our engineering teams are investigating, poking, and prodding the server as we speak!

If you're experiencing issues with logging in, there are multiple ways to help our engineering team get to the bottom of the issues you're currently facing! Posting tracerts as well as your public IP helps our networking teams get data on issues that you're facing

Not sure how to do a tracert as well as find out your public IP? Learn more here.

=/\=

What is a tracert? Trace route. It's a way for you to visually track the progress of packets that travel across the Wide Area Network (WAN) to hopefully identify any connectivity issues.

How do I run a tracert? Go to Start -> Run and enter CMD to bring up a command prompt. Once there, enter this command:

tracert patchserver.crypticstudios.com


What's my public IP? Click here to find out yours.


~LaughingTrendy
Post edited by Unknown User on
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Comments

  • battykoda0battykoda0 Member Posts: 959 Arc User
    edited April 2015
    Go easy on that thing! It's only held together with bailing wire and duct tape!! :P
    Wow. There is a new KDF Science ship. I'll be!
  • p4hajujup4hajuju Member Posts: 214 Arc User
    edited April 2015
    Is this because the patch came on Tuesday not Thursday and someone forgot to feed the hamsters/tribbles?
    Galavant!
    "Use Temporal Skills to NERF EVERYTHING before it happened!" -Unknown source.
  • themariethemarie Member Posts: 1,055 Arc User
    edited April 2015
    Someone clicked "FLY HER APART" didn't they.
  • pwlaughingtrendypwlaughingtrendy Member Posts: 2,966 Arc User
    edited April 2015
    p4hajuju wrote: »
    Is this because the patch came on Tuesday not Thursday and someone forgot to feed the hamsters/tribbles?

    Why, why were we so foolish to try integrating dilithium-infused tribbles into our warp core!?
  • damien406damien406 Member Posts: 5 Arc User
    edited April 2015
    Did somone forget a ; somewhere?
  • spock1190spock1190 Member Posts: 53 Arc User
    edited April 2015
    Another Iconian virus, eh?
    Very shneaky.
  • stuart1965stuart1965 Member Posts: 691 Arc User
    edited April 2015
    careful about prodding hamsters. they might bite.
  • johngazmanjohngazman Member Posts: 2,826 Arc User
    edited April 2015
    Why, why were we so foolish to try integrating dilithium-infused tribbles into our warp core!?

    I'd keep that on the down-low. I hear PETA has ears everywhere. :rolleyes:
    You're just a machine. And machines can be broken.
    StarTrekFirstContactBorgBattleonetumblr_lln3v6QoT31qzrtqe.gif
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  • wargibbonwargibbon Member Posts: 62 Arc User
    edited April 2015
    Don't know anyone who can login atm :(
    Founder of the 3rd Foot & Mouth Federation Fleet. Join today!

    The Khasi of Kalabar: They will die the death of a thousand cuts!
    Princess Jelhi: Oh! But that's horrible!
    The Khasi of Kalabar: Not at all my little desert flower, the British are used to cuts!
  • pwlaughingtrendypwlaughingtrendy Member Posts: 2,966 Arc User
    edited April 2015
    johngazman wrote: »
    I'd keep that on the down-low. I hear PETA has ears everywhere. :rolleyes:
    Ever had roasted Tribble? It tastes surprisingly NOT like chicken.
  • battykoda0battykoda0 Member Posts: 959 Arc User
    edited April 2015
    I'm sorry. I was just getting some dil to my new Reman DR and it went down.

    Thanks for letting us know! : D

    haha that is exactly what I was doing. It said Dilithium exchange is disabled and I was like... great! I just put most of mine into it!
    Wow. There is a new KDF Science ship. I'll be!
  • aetam1aetam1 Member Posts: 228 Arc User
    edited April 2015
    Ever had roasted Tribble? It tastes surprisingly NOT like chicken.

    Is there actually enough to eat under all that fur?

    My stomach is clear and my mind is full of bacon!
  • dareaudareau Member Posts: 2,390 Arc User
    edited April 2015
    Why, why were we so foolish to try integrating dilithium-infused tribbles into our warp core!?

    Problem found!!!

    The United Hamster Local #1 has filed a grievance against the use of tribbles in the power generation system that is supposed to be 100% (union) Hamster Powered.

    Until the situation is addressed, the hamsters will be doing... hamster-y things...
    Detecting big-time "anti-old-school" bias here. NX? Lobi. TOS/TMP Connie? Super-promotion-box. (aka the two hardest ways to get ships) Excelsior & all 3 TNG "big hero" ships? C-Store. Please Equalize...

    To rob a line: [quote: Mariemaia Kushrenada] Forum Posting is much like an endless waltz. The three beats of war, peace and revolution continue on forever. However, opinions will change upon the reading of my post.[/quote]
  • trejgontrejgon Member Posts: 323 Arc User
    edited April 2015
    well thx for news - now i know why I can't login to the game fro 20 minutes right now :)
    (aaand I checked forums 3 times to make sure if you have not posted such info yet)

    so now I can safely go do stuff with knowledge that its server saying what it thinks about the treatment its taking not some issue with my internet or sth :D

    The_Science_Channel_Signature_Gen_2_-_Elenortirie_xSmall.png
  • amezukiamezuki Member Posts: 364 Arc User
    edited April 2015
    The random timeouts and disconnects are something I never experienced here until a couple weeks ago, and they have been incredibly frustrating and discouraging--especially when I repeatedly get screwed out of completing Tour the Galaxy because it keeps dropping me while zoning.

    I am very happy to hear that the problem is being taken seriously.
    Fleet Admiral L'Yern - Screenshot and doffing addict
    Eclipse Class Intel Cruiser U.S.S. Dioscuria NX-91121-A - Interactive Crew Roster
  • iradicus1iradicus1 Member Posts: 8 Arc User
    edited April 2015
    set phaser to stun, then get some of khan's blood and pump new life into your servers!
  • madmurdymadmurdy Member Posts: 0 Arc User
    edited April 2015
    When all else fails kick the warp core
  • robrich8robrich8 Member Posts: 0 Arc User
    edited April 2015
    Seriously? AGAIN? How about PWE invests some of that damn Zen money into some server stability. Or testing. Or bug fixing.
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  • pwlaughingtrendypwlaughingtrendy Member Posts: 2,966 Arc User
    edited April 2015
    Our engineering team expects a quick recovery for the account server. We'll have more info for you soon!
  • edited April 2015
    This content has been removed.
  • elliesspb1elliesspb1 Member Posts: 0 Arc User
    edited April 2015
    We are aware of the Account Server issues players are facing. Our engineering teams are jumping in to help! Our engineering teams are investigating, poking, and prodding the account server as we speak!

    ~LaughingTrendy

    no comments..... again and again... every day the same... whats going on cryptic???
    [SIGPIC][/SIGPIC]
  • spacemoonsallyspacemoonsally Member Posts: 20 Arc User
    edited April 2015
    aetam1 wrote: »
    Is there actually enough to eat under all that fur?

    Klingons seem to think so
    http://sto.gamepedia.com/Tribble_Kebab
    http://sto.gamepedia.com/Baked_Tribble
  • discordwhoovediscordwhoove Member Posts: 38 Arc User
    edited April 2015
    Janeway: "Commander, set a new course. There's coffee in that nebula."
    princess_luna__animated_signature__by_c3fear-d4xcdac.gif
  • elliesspb1elliesspb1 Member Posts: 0 Arc User
    edited April 2015
    rob2485 wrote: »
    NOOOOO!!!! Don't tell them to do a server stability patch......it makes the problem 50 times worse. My fleet has nicknamed server stabilty updates>>>> server crash updates.

    yeah remember that ...
    [SIGPIC][/SIGPIC]
  • ajventerajventer Member Posts: 9 Arc User
    edited April 2015

    They also eat Gagh leading me to assume the fur is actually an ingredient in those dishes.
  • letishyaletishya Member Posts: 17 Arc User
    edited April 2015
    Maybe it is just me, but I could log in just now ^^
  • pwlaughingtrendypwlaughingtrendy Member Posts: 2,966 Arc User
    edited April 2015
    WOOO! IT'S ALIVE!!!

    Account server back up and running!
  • quepanquepan Member Posts: 540 Arc User
    edited April 2015
    Trendy make sure the engineers look out for Cardassian voles . :) bring a phaser .
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