test content
What is the Arc Client?
Install Arc

crash to desktop loading screen

2456716

Comments

  • admrenlarreckadmrenlarreck Member Posts: 2,041 Arc User
    edited October 2014
    Welcome back to all the old faces and congratulations to all the new ones. you are now a part of the Order of Persistence!

    If anyone has a good idea for a Crash sig let me know!
    fayhers_starfleet.jpg


    Fleet leader Nova Elite

    Fleet Leader House of Nova elite
    @ren_larreck
  • spazoid1701spazoid1701 Member Posts: 14 Arc User
    edited October 2014
    Just to confirm this is also showing up on the mac client.... this sucks so hard
  • cletschkacletschka Member Posts: 1 Arc User
    edited October 2014
    Crashes for me too. Tried like 10 times (and logged tickets with it two). Hopefully they are going to fix it soon or I will simply move on to a different MMO.
  • admrenlarreckadmrenlarreck Member Posts: 2,041 Arc User
    edited October 2014
    Just to confirm this is also showing up on the mac client.... this sucks so hard

    Been this way since Season 8 maybe even before that.
    fayhers_starfleet.jpg


    Fleet leader Nova Elite

    Fleet Leader House of Nova elite
    @ren_larreck
  • deaftravis05deaftravis05 Member Posts: 4,885 Arc User
    edited October 2014
    Been this way since Season 8 maybe even before that.

    at least season 5
  • spazoid1701spazoid1701 Member Posts: 14 Arc User
    edited October 2014
    i was able to fix it before by lowering graphics settings and removing MPAA
    :(
  • kemchakemcha Member Posts: 343 Arc User
    edited October 2014
    Still crashing.
    possibilities are a thing of hope, sometimes it drives us toward something better
  • deaftravis05deaftravis05 Member Posts: 4,885 Arc User
    edited October 2014
    kemcha wrote: »
    Still crashing.

    Kemcha. Wait until patches are done. When it patches then give it a try. Otherwise we're just wasting efforts. However, they have asked for our graphic information. So, what card you're using, please post.
  • admrenlarreckadmrenlarreck Member Posts: 2,041 Arc User
    edited October 2014
    i was able to fix it before by lowering graphics settings and removing MPAA
    :(

    I thought of that lowered my graphics and went Half resolution before I logged out last night. If it works again let us know.

    Anybody got that old swift shader file that gave us a workaround for S8? maybe it will work this time as well.
    fayhers_starfleet.jpg


    Fleet leader Nova Elite

    Fleet Leader House of Nova elite
    @ren_larreck
  • crypticfrostcrypticfrost Member Posts: 1,479 Cryptic Developer
    edited October 2014
    Thanks for the reports. I've made sure that all the crash numbers reported in this thread are in our bug database and with the appropriate people. I've also sent out an email that lets the team know about them.
    STO QA Team
  • kemchakemcha Member Posts: 343 Arc User
    edited October 2014
    Wait until the patches are done? When? April 2015, six months from now? Cryptic has been releasing patches that crash the game client ever since it went F2P, four years ago. You would think that Cryptic would have fixed that particular problem.
    possibilities are a thing of hope, sometimes it drives us toward something better
  • lastwolf25lastwolf25 Member Posts: 45 Arc User
    edited October 2014
    crypticfrost said he's now aware of it and is working on a fix.

    So, give it a few days, probably thursday or next thursday.

    Got this same problem in neverwinter 3 months ago, they gave me a solution, worked once then got back to the same problem, and still waiting for a decent solution
  • deaftravis05deaftravis05 Member Posts: 4,885 Arc User
    edited October 2014
    lastwolf25 wrote: »
    Got this same problem in neverwinter 3 months ago, they gave me a solution, worked once then got back to the same problem, and still waiting for a decent solution

    well, they do resolve this problem every time. It just comes back when they do a massive update.
  • lastwolf25lastwolf25 Member Posts: 45 Arc User
    edited October 2014
    well, they do resolve this problem every time. It just comes back when they do a massive update.

    I hope, it's been 2 months since last time I could log in to neverwinter, don't want to have the same in STO, last 3 seasons I didn't have any problem, excepting maybe the massive disconects when I was getting the temporal ambassador mission during the 3° anyversary, took me like 3 hours to get the mission complete with my 2 alts back then
  • darioo1darioo1 Member Posts: 35 Arc User
    edited October 2014
    #34310034 here.. crashing at delta loading screen..as every1 else :eek:
  • alchevsk1992alchevsk1992 Member Posts: 280 Arc User
    edited October 2014
    If you guys have infinite loading screen like,

    Star Trek Delta Rising

    Loading...

    And it keeps doing that forever, just exit the game by clicking "ctr alt del" bring up task manager and click on the game launcher and click on "end task" button.

    Then just start the game again, but before you click engage, find and click on Options which is on the top of the game launcher, scroll down and click on the box where it says "Safe Mode" then click save. After that, click engage. Your graphics will be reset to their lowest so you will have to redo them in the options while you are in the game or in the main menu.

    I have to do that every time I want to play STO

    If that doesn't work for you then there's something else wrong with your game/computer

    Good Luck!
    tumblr_no772wVUH31u41vjso1_r1_1280.png


    "Our history, our past, our present and our future is now forever changed. All we can do is preserve what is left and continue onwards. This is not a surrender nor defeat, we will continue the fight. This is our last hope, our last chance... for victory."

    Vlasek D. Lasor - 4.19.3580

    Star Trek Online: Foundry Storyline Series
  • deaftravis05deaftravis05 Member Posts: 4,885 Arc User
    edited October 2014
    If you guys have infinite loading screen like,

    Star Trek Delta Rising

    Loading...

    And it keeps doing that forever, just exit the game by clicking "ctr alt del" bring up task manager and click on the game launcher and click on "end task" button.

    Then just start the game again, but before you click engage, find and click on Options which is on the top of the game launcher, scroll down and click on the box where it says "Safe Mode" then click save. After that, click engage. Your graphics will be reset to their lowest so you will have to redo them in the options while you are in the game or in the main menu.

    I have to do that every time I want to play STO

    If that doesn't work for you then there's something else wrong with your game/computer

    Good Luck!

    IT hasnt worked in the past, but hey, sure why not
  • deaftravis05deaftravis05 Member Posts: 4,885 Arc User
    edited October 2014
    nope, sorry. didnt work
  • kemchakemcha Member Posts: 343 Arc User
    edited October 2014
    This happens every time there is a major update to the game. I'm not expecting this to be fixed, considering that it happens every time there is a major update.
    possibilities are a thing of hope, sometimes it drives us toward something better
  • admrenlarreckadmrenlarreck Member Posts: 2,041 Arc User
    edited October 2014
    If you guys have infinite loading screen like,

    Star Trek Delta Rising

    Loading...

    And it keeps doing that forever, just exit the game by clicking "ctr alt del" bring up task manager and click on the game launcher and click on "end task" button.

    Then just start the game again, but before you click engage, find and click on Options which is on the top of the game launcher, scroll down and click on the box where it says "Safe Mode" then click save. After that, click engage. Your graphics will be reset to their lowest so you will have to redo them in the options while you are in the game or in the main menu.

    I have to do that every time I want to play STO

    If that doesn't work for you then there's something else wrong with your game/computer

    Good Luck!

    Tried it. Didn't work.

    Got a new error code though.

    34318276
    fayhers_starfleet.jpg


    Fleet leader Nova Elite

    Fleet Leader House of Nova elite
    @ren_larreck
  • crazytank1crazytank1 Member Posts: 14 Arc User
    edited October 2014
    Getting error 35340467. I'm using an NVIDIA card

    Was able to load in through safe mode then it crashed. It gave me the error code 33264755

    Went in through safe mode again, definitely not my card. I'm playing now and was able to up my video settings again.

    Wtf, 700 zen to upgrade my ship? That's nearly half of what I paid for it! Between that and the crashes I can't say DR is off to a good start impressing me.
  • janovethjanoveth Member Posts: 0 Arc User
    edited October 2014
    srsly? everytime....EVERYTIME there's a big update this things happens....really.WTH?
    I start to think that monkey will do a better job....srsly.
  • kazisakikazisaki Member Posts: 7 Arc User
    edited October 2014
    Mine crashes to desktop in the middle of the first loading screen. first time post update its ever done this. i can run sto on max with only minor lag on this thing so its not that i dont meet the reqs. Oh, right. as an added bonus the thing thats suposed to give you the bloody error code for the crash report dialog just hangs up and dosnt do anything. been waiting over 2 hours for the error code lol.
    [SIGPIC][/SIGPIC]
  • n1ngmastern1ngmaster Member Posts: 0 Arc User
    edited October 2014
    I get fatal error: unable to initialise on-demand patching and connect to patch server. The connection was idle for too long

    So possibly loads of users patching stopping the verification...??

    No error codes

    Using nvidia as that seems to have been asked, also verified files and tried safemode.
  • alchevsk1992alchevsk1992 Member Posts: 280 Arc User
    edited October 2014
    Hopefully they'll fix this problem in the next patch for those who have it, when ever that will be.
    tumblr_no772wVUH31u41vjso1_r1_1280.png


    "Our history, our past, our present and our future is now forever changed. All we can do is preserve what is left and continue onwards. This is not a surrender nor defeat, we will continue the fight. This is our last hope, our last chance... for victory."

    Vlasek D. Lasor - 4.19.3580

    Star Trek Online: Foundry Storyline Series
  • marctomassmarctomass Member Posts: 7 Arc User
    edited October 2014
    Yes - it's probably the fact that there are too many people patching and the server is unable to handle all the requests at once. It always happens. Better to try later on after people have gotten frustrated and quit, or that the most people have gone to sleep.

    Best of luck to all us trying to patch!
  • kemchakemcha Member Posts: 343 Arc User
    edited October 2014
    "hopefully they'll fix it in the next patch"? Are you serious? This is why Cryptic has a poor track record and why there are so many complaints. There shouldn't be any crashes like this and it's unacceptable that there are even any crashes. The devs, even though they are talented, should be giving us update patches that do NOT crash the client. It really isn't that difficult and this has been an ongoing problem for more than a few years now.

    So, a Chinese company purchases Cryptic, and we still get the same level of client crashes as we did before? I would have expected that the crashes would be a thing of the past and that the devs would have found a way to solve that problem. Every time there is a major update to the game, everyone starts experiencing crashes.

    My apologies to the GMs but this is unacceptable.
    possibilities are a thing of hope, sometimes it drives us toward something better
  • maddscottmaddscott Member Posts: 149 Arc User
    edited October 2014
    Game loads fine on my lap-top, which is NOT loaded thru ARC.. My desk-top, on the other hand is loaded via ARC and game crashes after the Delta Rising Logo, no error messages or anything..

    Task Maganer indicates STOL NOT RESPONDING

    Loads and plays fine on NON ARC Lap-top.. Ha dto readjust settings for display and such, but no black screen of death unless loading via ARC..
  • kemchakemcha Member Posts: 343 Arc User
    edited October 2014
    It crashes for me through the stand-alone launcher as well as the Arc launcher.
    possibilities are a thing of hope, sometimes it drives us toward something better
  • boneskthboneskth Member Posts: 52 Arc User
    edited October 2014
    I call it the Blue Screen of death. Right after the loading screen I see this quick Blue Screen and then crash.
Sign In or Register to comment.