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Cryptic Launcher Autoupdate Problem

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  • nealuknealuk Member Posts: 0 Arc User
    edited May 2013
    Anyone else just get a message on the patcher about game play not being affected then it perform a DOS bug check of the game files?
    full
  • belldandy01belldandy01 Member Posts: 0 Arc User
    edited May 2013
    I can top this now it's saying the website is down and I can't even access the Launcher how is that for being Cute. Great Job Cryptic you're really Frakking up today.
  • jadenmiajadenmia Member Posts: 148 Arc User
    edited May 2013
    It is a pock-a-dot future
  • ragnusthorneragnusthorne Member Posts: 25 Arc User
    edited May 2013
    How many times can a server fail in a week?

    Server instability issues? I got an idea, lets just roll out an open beta for the FIRST expansion in three years, Im sure our servers which already can't handle the current traffic will handle MOAR customers just fine!

    On a side note I signed up for something scrolls Online closed beta today, if Im going to play a game thats released before its ready, it might as well be actually labelled BETA :p
  • eristhevortaeristhevorta Member Posts: 1,049 Bug Hunter
    edited May 2013
    I have this issue right now, butt it's telling me on MMO servers that all servers are online. Last night it was the same, butt then the servers actually were down. So ... I installed STO in April 2013 from scratch, and now the launcher is already outdated and not updating itself apparently? Where do I get the final version of the launcher?
    "Everything about the Jham'Hadar is lethal!" - Eris
    Original Join Date: January 30th, 2010
  • doublea2012doublea2012 Member Posts: 72 Arc User
    edited May 2013
    FAIL =( tells me to check my internet , lol I noticed after I closed the game it got about 50% done then nothing like it stopped receiving the patch
  • doublea2012doublea2012 Member Posts: 72 Arc User
    edited May 2013
    which meens no one can get into the game if they get this, tells me its trying to update the launcher and it has tried 3 times and failed
  • warpetwarpet Member Posts: 506 Arc User
    edited May 2013
    Cryptic launcher is very buggy ,one of the worst launcher ever :P i wish they would jut replace it whit something better and less buggy
  • avatar2388avatar2388 Member Posts: 4 Arc User
    edited May 2013
    47.1 % for FIVE HOURS !!!

    Closed it now.:mad:
  • warpetwarpet Member Posts: 506 Arc User
    edited May 2013
    lol it patched me 4,8gb patch and when get out of game it need to do 10gb patch and tribble needs 5,1gb and i patch it y day to last version:eek: loool
  • starmanjstarmanj Member Posts: 719 Arc User
    edited May 2013
    avatar2388 wrote: »
    47.1 % for FIVE HOURS !!!

    Closed it now.:mad:

    Mine stop at 47% On one of my Computers. Why did this do it only on 1 but not the other. Bigger question why did this do it in the first place.
  • edited May 2013
    This content has been removed.
  • doublea2012doublea2012 Member Posts: 72 Arc User
    edited May 2013
    LOL PLEASE PWE get it right , now everytime I close the game it tries to update but will not let me , it starts to download maybe getting to about a Mb then stops, you got to much stair on your servers or something is about to crash
  • johnstewardjohnsteward Member Posts: 1,073 Arc User
    edited May 2013
    LOL PLEASE PWE get it right , now everytime I close the game it tries to update but will not let me , it starts to download maybe getting to about a Mb then stops, you got to much stair on your servers or something is about to crash

    Same for me ... Just loads something for like 1 minute max and then abruptly the window closes and thats it
  • alea206alea206 Member Posts: 0 Arc User
    edited May 2013
    Hi,
    does exist some official answer about this problem?

    Would it help, if I uninstal STO, download latest instalation file from server and reinstal?
    Will I lost some game data or not? This's my firt MMO.
  • usscapitalusscapital Member Posts: 985 Arc User
    edited May 2013
    this problem is just like what I have and it has happened before , some say it's my isp while I say if that is so how come others have this issue also ?
    NERF NERF NERF ONLINE

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  • feyllfeyll Member Posts: 0 Arc User
    edited May 2013
    usscapital wrote: »
    this problem is just like what I have and it has happened before , some say it's my isp while I say if that is so how come others have this issue also ?

    Because it's easier to blame others than to put forth the effort to fix a problem. Irresponsible and self-sabotaging but easier.
    Critics breed growth, apologists (fanboys) breed stagnation.
  • dammitjimdammitjim Member Posts: 26 Arc User
    edited March 2014
    Sorry for bringing up such an old thread but.. I just have this problem :(
    For several days I've been starting Arc to play but couldn't get past the patching. Not downloading, not opening.. Weird. I uninstalled Arc and tried Steam. I thought maybe my new Windows' firewall is the problem, or Arc. I unmarked all STO folders and files from "read only" as someone advised me that maybe they are marked "read only" and thus can't be changed. Unmarking them didn't change a thing. I got this Error connecting to Patch Server message. What can I do about it?..
    Signature_01.png
  • louiscyfer666louiscyfer666 Member Posts: 19 Arc User
    edited March 2015
    i did a ping on the patchserver .. also i believe its not my ISP (did a traceroute and google.com has 31ms response)

    --> ping (patchserver.crypticstudios.com):
    ping -c 4 patchserver.crypticstudios.com
    PING patchserver.crypticstudios.com (208.95.185.41) 56(84) bytes of data.
    64 bytes from patchserver.crypticstudios.com (208.95.185.41): icmp_seq=2 ttl=46 time=176 ms
    64 bytes from patchserver.crypticstudios.com (208.95.185.41): icmp_seq=3 ttl=46 time=177 ms
    64 bytes from patchserver.crypticstudios.com (208.95.185.41): icmp_seq=4 ttl=46 time=176 ms

    --> traceroute (last few lines):
    12 213.140.53.106 (213.140.53.106) 168.691 ms * *
    13 * be2113.mpd21.dca01.atlas.cogentco.com (154.54.6.170) 178.147 ms be2112.mpd22.dca01.atlas.cogentco.com (154.54.5.234) 170.531 ms
    14 be2149.ccr42.jfk02.atlas.cogentco.com (154.54.31.126) 181.293 ms * 175.277 ms
    15 * * *
    16 * te0-0-0-0.rcr11.b002133-1.bos01.atlas.cogentco.com (154.54.46.130) 183.397 ms 179.528 ms
    17 * * *
    18 patchserver.crypticstudios.com (208.95.185.41) 187.566 ms * *
    .. obviously Cryptic has a net issue (either the serverfarm or the gateway) .. we just can wait so they can fix it
    "After a time, you may find that having is not so pleasing a thing, after all, as wanting.
    It is not logical, but it is often true."

    - Spock -
  • captainludwigncccaptainludwigncc Member Posts: 1 Arc User
    edited April 2015
    :eek:
    I was playing, yesterday, without any problems but now I can't login anymore. When I run STO, It opens a window named Cryptic Launcher Autoupdate, it says:
    "Trying to update the launcher.
    Please be patient.
    Tried connecting 1 time."

    It takes some minutes, then I get an error window " Patcher error", saying "The patchclient got a message while it was in a state with no response function."

    I tried several times but somehow It doesnt update my game client.
    Some mmorpg has a manual update patch, I wonder if STO has it too, if doesnt, it would be nice having it too.
    It will avoid problems to players, specially just after an update, like now.

    Best Regards.

    PS: I already tested my Internet Connection, trhoughput, latency, everything is like yesterday, except my STO game. ;)

    well mines is worse i had to reinstall arc and star trek online twice this is the second time :mad: i love this game its awesome but i cant play anymore :( same thing 4 times launcher update and all of a sudden BOOM here comes the annoying error im in france and it worked last week every day it worked and on this laptop windows 8.1 guys give me the best help for this
  • drebinfrankltdrebinfranklt Member Posts: 9 Arc User
    Alas, autoupdate doesn't work again for a week or more
  • rattler2rattler2 Member, Star Trek Online Moderator Posts: 58,672 Community Moderator
    edited November 2021
    Holy Necromancy!
    This still around?
    db80k0m-89201ed8-eadb-45d3-830f-bb2f0d4c0fe7.png?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJzdWIiOiJ1cm46YXBwOjdlMGQxODg5ODIyNjQzNzNhNWYwZDQxNWVhMGQyNmUwIiwiaXNzIjoidXJuOmFwcDo3ZTBkMTg4OTgyMjY0MzczYTVmMGQ0MTVlYTBkMjZlMCIsIm9iaiI6W1t7InBhdGgiOiJcL2ZcL2ExOGQ4ZWM2LTUyZjQtNDdiMS05YTI1LTVlYmZkYmJkOGM3N1wvZGI4MGswbS04OTIwMWVkOC1lYWRiLTQ1ZDMtODMwZi1iYjJmMGQ0YzBmZTcucG5nIn1dXSwiYXVkIjpbInVybjpzZXJ2aWNlOmZpbGUuZG93bmxvYWQiXX0.8G-Pg35Qi8qxiKLjAofaKRH6fmNH3qAAEI628gW0eXc
    I can't take it anymore! Could everyone just chill out for two seconds before something CRAZY happens again?!
    The nut who actually ground out many packs. The resident forum voice of reason (I HAZ FORUM REP! YAY!)
    normal text = me speaking as fellow formite
    colored text = mod mode
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