I tried logging in and it timed me out so I just logged in a second time and was fine. I am guessing the snow over in America must be causing a few communications issues here then so a little persistence is required.
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.1.1
2 19 ms 19 ms 20 ms host-92-2-32-1.as43234.net [92.2.32.1]
3 21 ms 21 ms 20 ms host-92-31-248-141.as13285.net [92.31.248.141]
4 21 ms 21 ms 21 ms host-92-31-248-140.as13285.net [92.31.248.140]
5 28 ms 28 ms 28 ms host-78-144-11-53.as13285.net [78.144.11.53]
6 28 ms 26 ms 28 ms host-78-144-11-34.as13285.net [78.144.11.34]
7 * * * Request timed out.
8 * 32 ms 32 ms ae-0-11.edge3.London2.Level3.net [4.69.200.125]
9 * 35 ms 35 ms ae-3-3.ebr1.Paris1.Level3.net [4.69.141.86]
10 * 36 ms 35 ms ae-81-81.csw3.Paris1.Level3.net [4.69.161.86]
11 * * 66 ms 4.69.168.136
12 33 ms 32 ms 33 ms be3046.ccr21.par04.atlas.cogentco.com [130.117.1
4.93]
13 33 ms 35 ms 33 ms be2310.mpd21.par01.atlas.cogentco.com [154.54.73
.249]
14 36 ms 33 ms 33 ms be2271.ccr21.lon13.atlas.cogentco.com [130.117.4
9.117]
15 * 134 ms 141 ms be2390.ccr21.bos01.atlas.cogentco.com [154.54.44
.221]
16 * 134 ms 134 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
17 131 ms * * 38.111.40.114
18 * * 139 ms patchserver2.crypticstudios.com [208.95.185.41]
Trace complete.
It seems that cogentco are messing around again, in Boston this time. The big issue though is on hop #7 where it just times out and hops 9, 10, 11, 15 , 16 and 17 where it's partially starred out.
There's also a relatively large latency spike from cogentco from Boston though.
Weird that the route is being sent via paris. Iirc, it normally goes from the UK straight to the US rather than going via France.
Sometimes it works, sometimes it doesn't. Had trouble getting on early in the morning. When I got on, played for over an hour without a problem, then went to change character and got disconnected and couldn't get back on for several minutes.
Well excuse me for having enormous flaws that I don't work on.
I tried logging in and it timed me out so I just logged in a second time and was fine. I am guessing the snow over in America must be causing a few communications issues here then so a little persistence is required.
This, plus the solar flares could also be contributing....
Was playing last night, several hours before this thread was started, and noticed the game sputtering to start(I personally have no grudge against ARC, but noticed it was, for the 1st time since I've started playing STO, that it[ARC] was taking it's sweet time starting), but once it was in, everything was fine, save for one time switching sectors, I ran into a delay of nearly 90 seconds.
Can we just blame it on the Breen and be done with it?
All looks good here from internal and external lines on the west coast of the US, and from all our monitoring tools -- there is no delay logging in and switching characters. We believe this to be a regional ISP issue occurring across the Atlantic. You can use the info in this thread to find the hops where you are running into an issue: http://sto-forum.perfectworld.com/showthread.php?t=225155
(No, regional ISP issue across the Atlantic)? care to translate that?
edit: im in the uk, no issue on my end to cryptic server.
Some players across the Atlantic (from us; various locations) seem to be running into an issue -- we would imagine that not all are affected, it depends on your provider and how they route you to us.
All looks good here from internal and external lines on the west coast of the US, and from all our monitoring tools -- there is no delay logging in and switching characters. We believe this to be a regional ISP issue occurring across the Atlantic. You can use the info in this thread to find the hops where you are running into an issue: http://sto-forum.perfectworld.com/showthread.php?t=225155
Hope it resolves for you soon!
Cheers,
Brandon =/\=
so if the problem is across the Atlantic, it means that rest of the world can't play, and only Americans can. So the only solution is that you take another server from Eu and you will not have a problem such as this one.
Some players across the Atlantic (from us; various locations) seem to be running into an issue -- we would imagine that not all are affected, it depends on your provider and how they route you to us.
Cheers,
Brandon =/\=
Not just across the Atlantic, i'm in Canada and having problems as well.
Well excuse me for having enormous flaws that I don't work on.
Some players across the Atlantic (from us; various locations) seem to be running into an issue -- we would imagine that not all are affected, it depends on your provider and how they route you to us.
Cheers,
Brandon =/\=
okay, thanks branflakes.
T6 Miranda Hero Ship FTW. Been around since Dec 2010 on STO and bought LTS in Apr 2013 for STO.
All looks good here from internal and external lines on the west coast of the US, and from all our monitoring tools -- there is no delay logging in and switching characters. We believe this to be a regional ISP issue occurring across the Atlantic. You can use the info in this thread to find the hops where you are running into an issue: http://sto-forum.perfectworld.com/showthread.php?t=225155
Hope it resolves for you soon!
Cheers,
Brandon =/\=
I wonder why my trace starts having timeouts on your network then?
since Season 8 i am having problems after i login the first time. I do select a character and when i enter the game all the game slows down. I have to wait a minute or two until all things are loaded and then the game runs pretty well. No further lag. And i have that each time i do restart the game. Whenever i only change a character i do not have this kind of problem.
It disturbs me while playing and cant think of its my card or pc. Although i dont have these issues on an older an slower laptop. I play in FULL HD, have an Nvidia GTX650 with 2 GB graphic ram and a I7-3770 with 3.4 GHz CPU additional 8 GB ram. I played around with graphic settings and swap file settings to no avail.
Has anyone an idea what else i can try or if there are game issues on some PC requirements?
All drivers are up to date and problem just occurred since season 8.
I read about others having in game lag, which i do not - after the first few minutes. Would appreciate if anyone has an idea or even solution at hand. Thanks in advance.
Some routers do not return traceroutes and this behavior is normal. It is also not pertinent to this particular issue, which is extremely specific and directly run by Cryptic, as opposed to general regionwide Internet failure.
All looks good here from internal and external lines on the west coast of the US, and from all our monitoring tools -- there is no delay logging in and switching characters. We believe this to be a regional ISP issue occurring across the Atlantic. You can use the info in this thread to find the hops where you are running into an issue: http://sto-forum.perfectworld.com/showthread.php?t=225155
Hope it resolves for you soon!
Cheers,
Brandon =/\=
Thanks. I hope all the bugs get resolved in the next patch as well.
Some players across the Atlantic (from us; various locations) seem to be running into an issue -- we would imagine that not all are affected, it depends on your provider and how they route you to us.
Cheers,
Brandon =/\=
Issue isn't limited to Trans-Atlantic connections only, as I have had intermittent issues connecting to the Log-In server from my Northern California Comcast connection this morning...
Just did a tracert test from here in Chattanooga, TN(fastest internet connections in the U.S. now)...:
Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms 1 ms <1 ms 10.0.0.1
2 12 ms 9 ms 9 ms 10.216.160.1
3 8 ms 8 ms 8 ms dtr02dltnga-tge-0-6-0-5.dltn.ga.charter.com [96.
34.70.140]
4 11 ms 8 ms 16 ms dtr02clevtn-tge-0-7-0-1.clev.tn.charter.com [96.
34.71.148]
5 12 ms 11 ms 10 ms dtr03mavltn-tge-0-7-1-0.mavl.tn.charter.com [96.
34.68.227]
6 13 ms 11 ms 14 ms dtr01mavltn-tge-0-6-0-7.mavl.tn.charter.com [96.
34.69.246]
7 13 ms 12 ms 12 ms dtr02mrtwtn-tge-0-7-0-0.mrtw.tn.charter.com [96.
34.71.30]
8 14 ms 14 ms 14 ms crr01kgpttn-tge-0-7-0-4.kgpt.tn.charter.com [96.
34.71.28]
9 17 ms 15 ms 14 ms crr02kgpttn-tge-0-3-0-4.kgpt.tn.charter.com [96.
34.71.193]
10 38 ms 19 ms 21 ms crr12spbgsc-tge-0-0-0-1.spbg.sc.charter.com [96.
34.71.183]
11 27 ms 22 ms 22 ms bbr01spbgsc-bue-4.spbg.sc.charter.com [96.34.2.5
0]
12 23 ms 21 ms 22 ms cha-b1-link.telia.net [213.248.84.145]
13 32 ms 30 ms 28 ms ash-bb3-link.telia.net [80.91.252.100]
14 39 ms 28 ms 30 ms ash-b1-link.telia.net [213.155.130.86]
15 29 ms 30 ms 30 ms te0-3-0-5.ccr41.iad02.atlas.cogentco.com [154.54
.10.57]
16 31 ms 32 ms 31 ms be2112.mpd22.dca01.atlas.cogentco.com [154.54.5.
234]
17 78 ms 76 ms 73 ms be2151.mpd22.jfk02.atlas.cogentco.com [154.54.40
.74]
18 77 ms 78 ms 82 ms be2097.ccr22.bos01.atlas.cogentco.com [154.54.30
.118]
19 73 ms 82 ms 72 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
130]
20 45 ms 52 ms 52 ms 38.111.40.114
21 44 ms 42 ms 42 ms patchserver2.crypticstudios.com [208.95.185.41]
All looks good here from internal and external lines on the west coast of the US, and from all our monitoring tools -- there is no delay logging in and switching characters. We believe this to be a regional ISP issue occurring across the Atlantic. You can use the info in this thread to find the hops where you are running into an issue: http://sto-forum.perfectworld.com/showthread.php?t=225155
Hope it resolves for you soon!
Cheers,
Brandon =/\=
UMM.... I'm in Idaho, landlocked and closer to the West Coast. I've experienced it twice now while trying to use the switching characters option. It sits there and does nothing till it times out. I have to log completly out of the game and back in to get it to work. Very annoying.
Im in the EU and have now switched to the US proxy. Changed toons a few times and seems okay now.. I know your in the US but try the US proxy in the launcher options, may be it will take a different route and work??
Running traces in the background shows sub 100ms responses at each hop, and yet still the server times out when loading a new region.
This is clearly not just a problem with the route.
Try substituting 'pathping' for the 'tracert' command, and post the results, as network latency isn't the only issue that can effect a TCP/IP connection...
So I patched just now and I can't get past the logo screen with Cryptic text. First time this has ever happened. Was working fine 2 days ago when I logged in and played a couple of toons. Even with server outages, it was able to at least get to the log in screen. No so this time. Tried a few times. Net access is fine. This has got to be one of the most incompetent dev teams in MMO history.
Well, I guess it makes it easy to kick the STO habit. GG! :rolleyes:
"With the first link, the chain is forged. The first speech censored, the first thought forbidden, the first freedom denied, chains us all irrevocably."
Comments
Still waiting to be able to use forum titles
It seems that cogentco are messing around again, in Boston this time. The big issue though is on hop #7 where it just times out and hops 9, 10, 11, 15 , 16 and 17 where it's partially starred out.
There's also a relatively large latency spike from cogentco from Boston though.
Weird that the route is being sent via paris. Iirc, it normally goes from the UK straight to the US rather than going via France.
ETA: Yeah, whatever it was, it's apparently fixed now. I have no trouble switching characters.
This, plus the solar flares could also be contributing....
Was playing last night, several hours before this thread was started, and noticed the game sputtering to start(I personally have no grudge against ARC, but noticed it was, for the 1st time since I've started playing STO, that it[ARC] was taking it's sweet time starting), but once it was in, everything was fine, save for one time switching sectors, I ran into a delay of nearly 90 seconds.
Can we just blame it on the Breen and be done with it?
All looks good here from internal and external lines on the west coast of the US, and from all our monitoring tools -- there is no delay logging in and switching characters. We believe this to be a regional ISP issue occurring across the Atlantic. You can use the info in this thread to find the hops where you are running into an issue: http://sto-forum.perfectworld.com/showthread.php?t=225155
Hope it resolves for you soon!
Cheers,
Brandon =/\=
edit: im in the uk, no issue on my end to cryptic server.
Been around since Dec 2010 on STO and bought LTS in Apr 2013 for STO.
I just started playing again now the calendar is fixed, wow a new issue...
Some players across the Atlantic (from us; various locations) seem to be running into an issue -- we would imagine that not all are affected, it depends on your provider and how they route you to us.
Cheers,
Brandon =/\=
so if the problem is across the Atlantic, it means that rest of the world can't play, and only Americans can. So the only solution is that you take another server from Eu and you will not have a problem such as this one.
Not just across the Atlantic, i'm in Canada and having problems as well.
okay, thanks branflakes.
Been around since Dec 2010 on STO and bought LTS in Apr 2013 for STO.
I wonder why my trace starts having timeouts on your network then?
since Season 8 i am having problems after i login the first time. I do select a character and when i enter the game all the game slows down. I have to wait a minute or two until all things are loaded and then the game runs pretty well. No further lag. And i have that each time i do restart the game. Whenever i only change a character i do not have this kind of problem.
It disturbs me while playing and cant think of its my card or pc. Although i dont have these issues on an older an slower laptop. I play in FULL HD, have an Nvidia GTX650 with 2 GB graphic ram and a I7-3770 with 3.4 GHz CPU additional 8 GB ram. I played around with graphic settings and swap file settings to no avail.
Has anyone an idea what else i can try or if there are game issues on some PC requirements?
All drivers are up to date and problem just occurred since season 8.
I read about others having in game lag, which i do not - after the first few minutes. Would appreciate if anyone has an idea or even solution at hand. Thanks in advance.
Cryptic/PWE can we have an official response on this problem?
Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.
C:\WINDOWS\system32>tracert 208.95.184.81
Tracing route to 208.95.184.81 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms 192.168.178.1
2 7 ms 8 ms 6 ms 10.244.144.1
3 7 ms 7 ms 6 ms land-rc0001-ds102-vl202.core.as9143.net [213.51.
148.194]
4 18 ms 14 ms 9 ms tb-rc0001-cr102-ae10-0.core.as9143.net [213.51.1
57.201]
5 11 ms 10 ms 14 ms asd-tr0610-cr101-ae5-0.core.as9143.net [213.51.1
58.154]
6 12 ms 11 ms 11 ms adm-b5-link.telia.net [80.239.167.229]
7 15 ms 11 ms 12 ms cogent-ic-140551-adm-b5.c.telia.net [213.248.93.
90]
8 48 ms 47 ms 47 ms be2302.mpd21.ams03.atlas.cogentco.com [154.54.74
.97]
9 19 ms 19 ms 24 ms be2182.ccr21.lpl01.atlas.cogentco.com [154.54.77
.246]
10 102 ms * 102 ms be2387.ccr22.bos01.atlas.cogentco.com [154.54.44
.165]
11 * * 100 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
]
12 111 ms 98 ms 99 ms 38.111.40.114
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.
C:\WINDOWS\system32>tracert 208.95.184.81
Tracing route to 208.95.184.81 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms 192.168.178.1
2 7 ms 8 ms 6 ms 10.244.144.1
3 7 ms 7 ms 6 ms land-rc0001-ds102-vl202.core.as9143.net [213.51.
148.194]
4 18 ms 14 ms 9 ms tb-rc0001-cr102-ae10-0.core.as9143.net [213.51.1
57.201]
5 11 ms 10 ms 14 ms asd-tr0610-cr101-ae5-0.core.as9143.net [213.51.1
58.154]
6 12 ms 11 ms 11 ms adm-b5-link.telia.net [80.239.167.229]
7 15 ms 11 ms 12 ms cogent-ic-140551-adm-b5.c.telia.net [213.248.93.
90]
8 48 ms 47 ms 47 ms be2302.mpd21.ams03.atlas.cogentco.com [154.54.74
.97]
9 19 ms 19 ms 24 ms be2182.ccr21.lpl01.atlas.cogentco.com [154.54.77
.246]
10 102 ms * 102 ms be2387.ccr22.bos01.atlas.cogentco.com [154.54.44
.165]
11 * * 100 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
]
12 111 ms 98 ms 99 ms 38.111.40.114
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
Thanks. I hope all the bugs get resolved in the next patch as well.
Issue isn't limited to Trans-Atlantic connections only, as I have had intermittent issues connecting to the Log-In server from my Northern California Comcast connection this morning...
Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms 1 ms <1 ms 10.0.0.1
2 12 ms 9 ms 9 ms 10.216.160.1
3 8 ms 8 ms 8 ms dtr02dltnga-tge-0-6-0-5.dltn.ga.charter.com [96.
34.70.140]
4 11 ms 8 ms 16 ms dtr02clevtn-tge-0-7-0-1.clev.tn.charter.com [96.
34.71.148]
5 12 ms 11 ms 10 ms dtr03mavltn-tge-0-7-1-0.mavl.tn.charter.com [96.
34.68.227]
6 13 ms 11 ms 14 ms dtr01mavltn-tge-0-6-0-7.mavl.tn.charter.com [96.
34.69.246]
7 13 ms 12 ms 12 ms dtr02mrtwtn-tge-0-7-0-0.mrtw.tn.charter.com [96.
34.71.30]
8 14 ms 14 ms 14 ms crr01kgpttn-tge-0-7-0-4.kgpt.tn.charter.com [96.
34.71.28]
9 17 ms 15 ms 14 ms crr02kgpttn-tge-0-3-0-4.kgpt.tn.charter.com [96.
34.71.193]
10 38 ms 19 ms 21 ms crr12spbgsc-tge-0-0-0-1.spbg.sc.charter.com [96.
34.71.183]
11 27 ms 22 ms 22 ms bbr01spbgsc-bue-4.spbg.sc.charter.com [96.34.2.5
0]
12 23 ms 21 ms 22 ms cha-b1-link.telia.net [213.248.84.145]
13 32 ms 30 ms 28 ms ash-bb3-link.telia.net [80.91.252.100]
14 39 ms 28 ms 30 ms ash-b1-link.telia.net [213.155.130.86]
15 29 ms 30 ms 30 ms te0-3-0-5.ccr41.iad02.atlas.cogentco.com [154.54
.10.57]
16 31 ms 32 ms 31 ms be2112.mpd22.dca01.atlas.cogentco.com [154.54.5.
234]
17 78 ms 76 ms 73 ms be2151.mpd22.jfk02.atlas.cogentco.com [154.54.40
.74]
18 77 ms 78 ms 82 ms be2097.ccr22.bos01.atlas.cogentco.com [154.54.30
.118]
19 73 ms 82 ms 72 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
130]
20 45 ms 52 ms 52 ms 38.111.40.114
21 44 ms 42 ms 42 ms patchserver2.crypticstudios.com [208.95.185.41]
Trace complete.
============
No issues here, as far as I can tell....
http://sto-forum.perfectworld.com/showthread.php?t=225155
UMM.... I'm in Idaho, landlocked and closer to the West Coast. I've experienced it twice now while trying to use the switching characters option. It sits there and does nothing till it times out. I have to log completly out of the game and back in to get it to work. Very annoying.
I go through CenturyLink.
*however*
Running traces in the background shows sub 100ms responses at each hop, and yet still the server times out when loading a new region.
This is clearly not just a problem with the route.
Try substituting 'pathping' for the 'tracert' command, and post the results, as network latency isn't the only issue that can effect a TCP/IP connection...
Well, I guess it makes it easy to kick the STO habit. GG! :rolleyes:
- Judge Aaron Satie