test content
  • Games
  • Social
  • Arc News
  • Support
  • Zen
What is the Arc Client?
Install Arc
Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

Login Server Down?! (No, regional ISP issue across Atlantic) (old, see other thread)

135

Comments

  • anada04anada04 Member Posts: 4 Arc User
    edited January 2014
    Any news of when this will be dealt with? As far as I can tell, this has been occuring for the last 7 hours...
  • chairmanmeowmixchairmanmeowmix Member Posts: 11 Arc User
    edited January 2014
    Disconnects every time I switch characters.
  • doctorstegidoctorstegi Member Posts: 1,217 Arc User
    edited January 2014
    Same issues can't log in and if i shoiuld make it in i get kicked out once i change my character.

    I think what ever crashed the server had an effect on the login servers which needs to be fixed.
    C-Store Inc. is still looking for active members on the fed side. If you don't have a fleet feel free to contact me in game @stegi.
  • usscapitalusscapital Member Posts: 985 Arc User
    edited January 2014
    I am now getting login to the server has timed out when changing toons and sto is the only game that has this problem on my system atm :(


    edit : my brother just tried to login on my system and he does not have a problem changing toons etc but I do , is this another issue with the login servers ?
    NERF NERF NERF ONLINE

    DELTA PRICE RISING
  • stofskstofsk Member Posts: 1,744 Arc User
    edited January 2014
    virusdancer wrote: »
    TOS, TAS, TNG, VOY, ENT all have something in common that's lacking with DS9.

    It's like folks over in Star Wars land being fans of 4-6, but not 1-3. As bad as 1-3 were, they were still Star Wars.

    Heck, even Lens Flare and Blinded By Lens Flare still share commonalities with TOS, TAS, TNG, VOY, ENT, and the other ST Films.
    In a superficial way, sure. Until DS9's 3rd season anyway. But honestly I feel Lens Flare and Blinded By Lens Flare is the most un-Trek-like thing to ever try to call itself Trek.
  • bladewolf5bladewolf5 Member Posts: 148 Arc User
    edited January 2014
    Mmm...when my kdf char went to DS9 and going to change to fed char, the server login kicked me out, i can login again, but the characters section take a long time to load, till times out...Is DS9 base getting problems...too much tribbles?

    I guess i go eat something to make me fat, and login later...lol.
  • virusdancervirusdancer Member Posts: 18,687 Arc User
    edited January 2014
    bladewolf5 wrote: »
    Mmm...when my kdf char went to DS9 and going to change to fed char, the server login kicked me out, i can login again, but the characters section take a long time to load, till times out...Is DS9 base getting problems...too much tribbles?

    I guess i go eat something to make me fat, and login later...lol.

    I've been getting hammered (DC'd out the wahzoo) on Qo'noS...even the forums are beginning to drag. Can pop open YouTube and stream silly cat videos without issue...

    edit: Woot, woot - finally got to the shipyard!
  • usscapitalusscapital Member Posts: 985 Arc User
    edited January 2014
    I am now getting timed out when changing toons , asked my brother to try his account on my system and he has no probems but I still do . just now I cannot login at all so whats happening when I cannot but my brother can on the same system ?
    NERF NERF NERF ONLINE

    DELTA PRICE RISING
  • hyplhypl Member Posts: 3,719 Arc User
    edited January 2014
    Could log in for a bit, but when I switched characters it all went to hell.
    HyperLimited - UNUSED ROMULAN NOTIFICATIONS
    cNpFfly.jpg
  • alexvio1alexvio1 Member Posts: 389 Arc User
    edited January 2014
    rob2485 wrote: »
    Why is it every time the Devs patch the game we have more bugs than before and more times than other they break something else.
    Because this is Bug Trek Online (sometimes Offline) and all is working as intended!
  • captainoblivouscaptainoblivous Member Posts: 2,284 Arc User
    edited January 2014
    I'm getting issues logging in here as well from the UK. Though it is intermittent, it is still affecting me. When the issue strikes, I can sometimes log in after closing the client down completely and restarting
    I need a beer.

  • philosopherephilosophere Member Posts: 607 Arc User
    edited January 2014
    I too just had this happen, and it has been happening at least once a week for the past month.

    Shutting down my pc and rebooting my modem/router (off for at least a couple minutes) has worked each time.

    I am playing online now and have switched characters (including to a Klingon) and all seems well.

    Could it be some TRIBBLE getting left/built up in the modem/routers memory in relation to STO? And causing this problem between the modem/router and the game server, or between it and the pc?

    Like another poster mentioned only seems to affect this game... :confused:
    Are we there yet?
  • philosopherephilosophere Member Posts: 607 Arc User
    edited January 2014
    Update.

    Just had a time out while switching characters. Re-logged in and all seems well....
    Are we there yet?
  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    edited January 2014
    I'm inclined to say this is a non-topic, as I've been able to log in just fine (and yes, 1 person being able to log in means the servers aren't down).

    Having said that, I *did* notice some map-weirdness earlier today (Bof telling me there's no longer anything on sensors, in the middle of the Sphere), and some unusual rubberbanding. So, wouldn't surprise me if they experienced some stealth network outage, after all.
    3lsZz0w.jpg
  • mladjaimladjai Member Posts: 37 Arc User
    edited January 2014
    Same problems here to, i enter in game, and get disconnected when try to connect to characters. Tryed several times, no luck....
    Xsara
  • allfather777allfather777 Member Posts: 285 Arc User
    edited January 2014
    Hi Sir, :D

    I Can't Get to My account, I Fail to Connect to the Log in Server ! Can someone help Me out please ? Can this be due to lag ? :confused:

    Thanks in advance ! :)

    Allfather
    Lord of Destruction - Allfather - Holy Lamb of Knowledge - Commander of the 7 Nation Army - The Victory Sire
  • species1977species1977 Member Posts: 0 Arc User
    edited January 2014
    and we are STILL waiting for admin to answer
  • kirimuffinkirimuffin Member Posts: 695 Arc User
    edited January 2014
    Just got the same thing. I was playing fine for a while, then I clicked "Change Character" and got a login server connection timeout.
  • virusdancervirusdancer Member Posts: 18,687 Arc User
    edited January 2014
    species1977 wrote: »
    and we are STILL waiting for admin to answer

    Perhaps they can't login to answer. ;)
  • darramouss1darramouss1 Member Posts: 1,811 Arc User
    edited January 2014
    I tried changing toons and got booted. Now I can't get back in. *sigh*
  • hunterhamburghunterhamburg Member Posts: 0 Arc User
    edited January 2014
    This time i can't connect to the Character Selection Screen....
  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    edited January 2014
    species1977 wrote: »
    and we are STILL waiting for admin to answer

    It is difficult to answer, when one does not understand the question.
    3lsZz0w.jpg
  • species1977species1977 Member Posts: 0 Arc User
    edited January 2014
    virusdancer wrote: »
    Perhaps they can't login to answer. ;)

    hahahahah nice one ;)
  • genadagenada Member Posts: 0 Arc User
    edited January 2014
    Try shutting the game down and restarting. It's been a problem that has been ongoing now for the last few hours. You may need to do this every time you want to switch to a different toon.
  • kirimuffinkirimuffin Member Posts: 695 Arc User
    edited January 2014
    I tried it. Still can't log in.
  • sandormen123sandormen123 Member Posts: 862 Arc User
    edited January 2014
    Question: The reason for why the account login server fails; Could it be that their patch included a ninja-arc-implementation update? Eh?

    :mad:
    /Floozy
  • mirrorchaosmirrorchaos Member Posts: 9,844 Arc User
    edited January 2014
    i logged in earlier to do the pve races for pic for next year on multiple toons.. just in case. anyways, had no problems logging in or out or changing alts.
    T6 Miranda Hero Ship FTW.
    Been around since Dec 2010 on STO and bought LTS in Apr 2013 for STO.
  • dirlettiadirlettia Member Posts: 1,632 Arc User
    edited January 2014
    I tried logging in and it timed me out so I just logged in a second time and was fine. I am guessing the snow over in America must be causing a few communications issues here then so a little persistence is required.
    Still waiting to be able to use forum titles
  • captainoblivouscaptainoblivous Member Posts: 2,284 Arc User
    edited January 2014
    Double post, but it won't let me edit the previous post for some reason. Here's my tracert (with a lot more hops today, for some reason)

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\System32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 19 ms 19 ms 20 ms host-92-2-32-1.as43234.net [92.2.32.1]
    3 21 ms 21 ms 20 ms host-92-31-248-141.as13285.net [92.31.248.141]
    4 21 ms 21 ms 21 ms host-92-31-248-140.as13285.net [92.31.248.140]
    5 28 ms 28 ms 28 ms host-78-144-11-53.as13285.net [78.144.11.53]
    6 28 ms 26 ms 28 ms host-78-144-11-34.as13285.net [78.144.11.34]
    7 * * * Request timed out.
    8 * 32 ms 32 ms ae-0-11.edge3.London2.Level3.net [4.69.200.125]

    9 * 35 ms 35 ms ae-3-3.ebr1.Paris1.Level3.net [4.69.141.86]
    10 * 36 ms 35 ms ae-81-81.csw3.Paris1.Level3.net [4.69.161.86]
    11 * * 66 ms 4.69.168.136
    12 33 ms 32 ms 33 ms be3046.ccr21.par04.atlas.cogentco.com [130.117.1
    4.93]
    13 33 ms 35 ms 33 ms be2310.mpd21.par01.atlas.cogentco.com [154.54.73
    .249]
    14 36 ms 33 ms 33 ms be2271.ccr21.lon13.atlas.cogentco.com [130.117.4
    9.117]
    15 * 134 ms 141 ms be2390.ccr21.bos01.atlas.cogentco.com [154.54.44
    .221]
    16 * 134 ms 134 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
    134]
    17 131 ms * * 38.111.40.114
    18 * * 139 ms patchserver2.crypticstudios.com [208.95.185.41]


    Trace complete.


    It seems that cogentco are messing around again, in Boston this time. The big issue though is on hop #7 where it just times out and hops 9, 10, 11, 15 , 16 and 17 where it's partially starred out.
    There's also a relatively large latency spike from cogentco from Boston though.

    Weird that the route is being sent via paris. Iirc, it normally goes from the UK straight to the US rather than going via France.
    I need a beer.

  • kirimuffinkirimuffin Member Posts: 695 Arc User
    edited January 2014
    Just tried again, and got in this time! Weird.

    ETA: Yeah, whatever it was, it's apparently fixed now. I have no trouble switching characters. :)
This discussion has been closed.