ok I have been reading this thread since day one since I have nothing else to do... I keep reviewing all the infomation people posted trying to find the missing piece. Well first I must make clear I am in no way qualified to be a developer, programer. technician... that being said this is something i noticed...
directX ... upgraded to a newer version, something was said about 11 but when i checked on the web my understanding was the latest version that XP users could get was 10.
(can anyone confirm this i would appreciate it.) also it was mentioned that this version of patch came out with directx 11 but again I haven't been able to confirm that yet...
I also realize that some windows 7 users can't get in either... so if you are a windows 7 user have you checked this... or upgraded/ downgraded to see if maybe this works?
I might be grasping at straws here but its been a long 5 days with this issue batting around my brain... I just want to do my best to help and this idea came rattling out at me like a ravenger set on distruction... well maybe that is a bit to dramatic but... well any ideas that could shoot this down or help elaborate on it would be helpful... again I can take apart my whole pc put in hardware all day long but softwares/programming is not my forte... anyone else wo can shed some light from a programming stand point or drivers etc....
oh and i think the codes we are getting tend to do with a few things sorta like upc code identifies things... one part might mean your machine type another graphics category and lastly might be the type of error under a general umbrella thus the reason we see duplicates between some of us...
pc info: win xp sp3, nividia 430gt (i think) 8 gig ram....
Proud Member of the Order of persistence, Chief of Investigations"Persistent Officer"since 11/12/13...:P 600 strong and growing...all phages, vidians, other outcasts welcome, note: all new members BYOC (bring your own chair) please and thank you! Five time winner in 1st and 2nd annual last 500 tied for top 2000 @halfpint71ky
I can ALMOST see the Character Login screen.
But sadly, just like everyone else, the screen goes black and immediately crashes, sending me back to my desktop, and now the Cryptic Error system doesn't even popup anymore, it just freezes, and i can hear the buzzing of the music stuck on the character login screen, which forces me to CTRL+ALT+DEL and kill the process of the game client, or I shall hear that damned buzzing for HOURS.
I really HOPE they have some Geordi LaForge type people working on this problem, so they can fix it quickly, and have lots of happy customers again. Otherwise, I foresee a mass exodus.
You may remember me from such posts as "I can get in game but can't change sector" and "Only my DOFFs get to have any fun this season".
I'm here to let you know about the wonderful experiences YOU could have IF you could get into the game as I have.
CTD when attempting to fly to another sector.
WHITE EVERYWHERE! I got into an STF (without CTD) and it was WHITE EVERYWHERE! So white and painful I escaped and logged out before I went snow-blind.
Character select screen where your crew are surrounded by bright white clothes and backgrounds or look like this http://fc07.deviantart.net/fs71/i/2013/320/d/b/screenhunter_11_nov__15_12_59_by_drowrulesupreme-d6ug251.jpg. Land of the giant BOFFs and invisible captains.
CTD if I try to change graphics settings.
CTD if I try to run in fullscreen instead of maximised window.
CTD if I go make a cup of coffee!
LAG like you would not believe!
MORE WHITE! My ships change to white blobs, nebulae turn white, costumes turn white or disappear.
Guys, I felt your pain upon being stuck outside the game. For those of us who do eventually get in, the problems only get MORE interesting.
"...we are far more united and have far more in common with each other than the things that divide us.”
Jo Cox 22.6.1974 - 16.6.2016
And they've been at it since Tuesday when it started happening. I am betting they are in the office today at least working on the problem. But they are only human and need food, sleep, and to use the head when they can. They also need caffeine too.
Either way, I am more than patient enough to let them have Sunday off (and/or Saturday) because...too put it bluntly, Debugging is a real pain in the butt.
As someone said up above, Debugging is like a mad game of Whack-A-Tribble. Fix one and 20 more pop up.
Congratulations on blithely ignoring the 800lb gorilla in the room (referenced in the post you were replying to). Yep they have been at it since Tuesday, and that is unfortunate. The question remains to be answered though, WHY? Why wasn't this dealt with before it left Tribble? Why was it dumped on us in the state it is in? I have zero sympathy for the engineers trying to fix this. I'm sorry. No amount of spin can avoid the fact it should never have left Tribble.
directX ... upgraded to a newer version, something was said about 11 but when i checked on the web my understanding was the latest version that XP users could get was 10.
(can anyone confirm this i would appreciate it.) also it was mentioned that this version of patch came out with directx 11 but again I haven't been able to confirm that yet...
I would like to hear from a dev, more information on whats going on before I start playing any more on my computer system. Especially since they say its on their end and not ours.
"Inspired" by defcon's endeavor to look through the logs i decided to check them out myself and see if i could spot something unusual. On my end, i don't have the error log he posted, but i looked a bit through the logs i do have and in the "Clientservercomm.log" i noticed that the normal behavior for logging into the server looked like this:
131112 13:08:41 14 Client[0 [NOENT]]: LoginServer link attempting connect: 208.95.184.129:7422
131112 13:08:56 15 Client[0 [NOENT]]: LoginServer link disconnected (208.95.184.129:7422). Reason: socket was shutdown(0:No error) (socket error 0: No error)
131112 13:08:56 16 Client[0 [NOENT]]: GameServer link attempting connect (208.95.186.46:7099).
131112 13:08:56 17 Client[0 [NOENT]]: GameServer link connected (208.95.186.46:7099).
On the other hand after the s8 patch, my attempts look like this:
131116 16:01:13 14 Client[0 [NOENT]]: LoginServer link attempting connect: 208.95.186.32:7422
131116 16:24:25 14 Client[0 [NOENT]]: LoginServer link attempting connect: 208.95.186.12:7422
131116 16:29:05 14 Client[0 [NOENT]]: LoginServer link attempting connect: 208.95.186.12:7422
131116 16:30:50 14 Client[0 [NOENT]]: LoginServer link attempting connect: 208.95.184.129:7422
I tried pinging those servers and i had no issues. So i'm wondering what is the socket closing function trying to do that's so volatile? Are you guys having the same issues or does your lack of ability to connect stem from something else? Maybe we're all from a side of the world that's forced to go through a specific point in the network and that's what breaks it? >.>
Meanwhile i'm going to get in line with my ticket no. 25316319
Does run on and was able to log in the game yesterday (haven't tried yet today)
HP Probook 6540b
Intel i5 cpu 2.27 GHz dual core 64 bit
2 gigs ram
video: intel HD Graphics 730.94 mb - driver version 8.15.10.2413
Running Win 7 - 64 bit w/serivce pack 1 (build 7601)
Directx 11
Does NOT run on and crash's with the rest of you on
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_qfe.130704-0421)
Gigabyte System Model: P31-S3G
Processor: Intel(R) Core(TM)2 CPU E8400 @ 3.00GHz
Memory: 2046MB RAM
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Video GeForce 9400 GT 512 meg
and also crash's on
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_qfe.130704-0421)
Processor: AMD Athlon(tm) 64 Processor 3700+, MMX, 3DNow, ~2.2GHz (single core)
Memory: 2048 ram
DirectX Version: DirectX 9.0c (4.09.0000.0904)
NVIDIA GeForce 7950 GX2
Plan on trying it on a different win 7 computer soon
I don't how many Windows 7 users there are here but I always keep my desktop up to date with the latest security updates and OS upgrades. This is a problem with Cryptic because every other program I'm using works perfectly. Cryptic is using something that is not compatible with current drivers.
possibilitiesare a thing of hope,sometimes it drives us toward something better
"Anybody seen Cryptie? Huh? I'm gonna keep coming back 'til somebody remembers seeing Cryptie."
Steven Seagal
Grand Ayatollah of the Order of Persistence, First Chairman of the Persistent Defence Commission Winner of two Second annual (Last 500) and three Third annual (Last 1000) Most Amusing Posts Best Entrance Awards
131024 18:54:52 232 [1] ESC : The patchclientlib is internally recording error code : 14\nThe connection to the server was lost - unexpectedly disconnected
131030 16:42:49 1 [1]: Received response error code 404 from url (null)
131030 17:15:49 1 [1]: Received response error code 404 from url (null)
131030 20:46:15 1 [1]: Received response error code 404 from url (null)
131030 20:51:44 1 [1]: Received response error code 404 from url (null)
131105 19:49:42 1 InvalidType[1]: Unrecognized command "0" (did you mean "-0"?)
taken from my errors.log file. In fact, this IS my errors.log file. Each time I delete it and attempt to launch the game the file is recreated with the same contents.
Perhaps someone made a wee typo in the code?
My problem isn't crashing at the loading screen. The LAUNCHER keeps crashing. I never even get to the Cryptic screen.
Same issue as me. It's been that way since s8 went live, though I did manage to get in game on the 14th, but the issue returned after the patch of the 15th.
Hit engage, game client crashes immediately, taking the launcher with it. No cryptic screens, no LOR screens, no nothing. just *BOOP* crash.
I would like to hear from a dev, more information on whats going on before I start playing any more on my computer system. Especially since they say its on their end and not ours.
from what i knew its that the lastest directX for the Win XP was 9.0c
on every website and forum i enterred after the release of the directX 10 says "ITS A TRAP!" and "DONT TRY PUTTING DX 10 ON XP ITS A TRAP!!!" that kind of thing...
since sto keeps crashing on my desktop pc and my notebook (both with win xp) I tried second notebook with vista and a nvidia graca... and again. even on this third way it keeps crashing....
131030 11:41:41 1 [1]: Received response error code 404 from url (null)
131030 19:34:30 1 [1]: Received response error code 404 from url (null)
131112 20:30:42 25 [1]: HTTP patching problem (BadHttpResponse):
what does this mean?
could this mean that the server is not responding on there end quickly enuff and possibly as an earlier poster said when the volume of people connecting might let us in... i know its a stretch just found that in my error logs hoped for some enlightenment either way lol.
Proud Member of the Order of persistence, Chief of Investigations"Persistent Officer"since 11/12/13...:P 600 strong and growing...all phages, vidians, other outcasts welcome, note: all new members BYOC (bring your own chair) please and thank you! Five time winner in 1st and 2nd annual last 500 tied for top 2000 @halfpint71ky
Hey, is anyone else experiencing problems with the game just cra...
*looks around at the legion of people here, holds up ticket #18897741 and tries to find an empty seat somewhere*
**I re-installed STO -- without tribble or that other bata file, with that same old loving error Again
#25316319 This SUCKS!! and good morning all.
Yes please take a seat, i think there taking the weekend off... So time to find a new hobby.
As far as i can tell the first number is the date (year/month/day format), so you're looking for stuff that's from or after 131112. Maybe sifting through all the logs can help you see what's "standard" and what's not.
As far as i can tell the first number is the date (year/month/day format), so you're looking for stuff that's from or after 131112. Maybe sifting through all the logs can help you see what's "standard" and what's not.
thanks
new error ticket...
14179506
froze center of cryptic load screen... new tribble to whack... did i win yet some one check my in game mail please ...
Proud Member of the Order of persistence, Chief of Investigations"Persistent Officer"since 11/12/13...:P 600 strong and growing...all phages, vidians, other outcasts welcome, note: all new members BYOC (bring your own chair) please and thank you! Five time winner in 1st and 2nd annual last 500 tied for top 2000 @halfpint71ky
Getting loads of D3DERR_INVALIDCALL errors when running STO on my spare PC. It has Intel HD 2500 Integrated graphics, Windows 7 x64 - it was working perfectly fine prior to Season 8. Tried running with the -d3d11Enable 0 -d3d9 in the command line but this didn't fix it.
Fatal Error: Direct3D driver return error code (D3DERR_INVALIDCALL) while creating index buffer.
The question remains to be answered though, WHY? Why wasn't this dealt with before it left Tribble? Why was it dumped on us in the state it is in? I have zero sympathy for the engineers trying to fix this. I'm sorry. No amount of spin can avoid the fact it should never have left Tribble.
Seeing my cup is only half full today, I guess I'll take a stab at that one.
Why are "some" players left out of the game?
It's infested. Big bugs, little bugs... Maybe even some big freakin' Leper Rodents. Apparently they can't keep a handle on it.
Yet, they keep plugging forward, with things like new console graphics.
I would have to imagine that having a LTS Sale, Zen Sale, and whatever else sales
campaign would bring more than enough new players to the game to offset not having us.
(The players that become victim of the "Any Given Thursday" syndrome -
the patch, update, or season, that puts you in The Leper Fleet).
Sure, maybe they'd like to get us back in the game, but it has more of a feel
like, they've already made other arrangements just in case it never happens.
(Financially speaking, ofcourse).
Because, you're absolutely right, there's been more than a month of weekends off since they've known about this crash. There is no legitimate excuse.
So... Just in case everyone's in the game now and nobody's left in the forums
to see this post, I'm going to try to get in the game before I hit reply....
Nope, your still here.
And oh, btw, The Fleet of Lepers, has reached it's 500 member cap,
so we've started it's sister fleet, The Fleet of Expendable Lepers.
Welcome aboard.
Steve@SCCreations - Fleet General - Persistent OfficerTitle & Accolade Deceiver's Lair Fleet
I don't care. Because then they won't push the fix out until Thursday (Nov 21) and then we lose the Solanae tribble offer that expires on said date.
Oh look. the most ANNOYING complainer of all time is back.. i was wondering when you were gonna open your mouth.. as my signature says.. PAITENCE. if they want us to have the tribble..they will extend it. (dont mean to be an a**. but i really dislike this guy..)
Oh look. the most ANNOYING complainer of all time is back.. i was wondering when you were gonna open your mouth.. as my signature says.. PAITENCE. if they want us to have the tribble..they will extend it. (dont mean to be an a**. but i really dislike this guy..)
Agreed.
But anyways, I should mention before hand that I was using the original game launcher and not Arc till today.
EDIT: @kyledewitt> You really want to be of any use this time around? Try posting your error ticket number AND system specs please.
Does anyone know the progress of the fix for the game crash? Every other game works except for this one. I don't know what Cryptic did but it's making my game crash and others crash too.
Does anyone know the progress of the fix for the game crash? Every other game works except for this one. I don't know what Cryptic did but it's making my game crash and others crash too.
I would expect that while the team working on the issue is in the shop possibly today, I would not expect anything from Branflakes till tonight if at all with it being the weekend. Earliest we hear back at that case is Monday.
Does anyone know the progress of the fix for the game crash? Every other game works except for this one. I don't know what Cryptic did but it's making my game crash and others crash too.
no one knows. this is the last update we got before the weekend started.
I don't have any updates to provide at this time -- wanted to let you know before I head out for the weekend. I will be watching email, and if there is an update that arises that I can provide, I'll post here.
Comments
directX ... upgraded to a newer version, something was said about 11 but when i checked on the web my understanding was the latest version that XP users could get was 10.
(can anyone confirm this i would appreciate it.) also it was mentioned that this version of patch came out with directx 11 but again I haven't been able to confirm that yet...
I also realize that some windows 7 users can't get in either... so if you are a windows 7 user have you checked this... or upgraded/ downgraded to see if maybe this works?
I might be grasping at straws here but its been a long 5 days with this issue batting around my brain... I just want to do my best to help and this idea came rattling out at me like a ravenger set on distruction... well maybe that is a bit to dramatic but... well any ideas that could shoot this down or help elaborate on it would be helpful... again I can take apart my whole pc put in hardware all day long but softwares/programming is not my forte... anyone else wo can shed some light from a programming stand point or drivers etc....
oh and i think the codes we are getting tend to do with a few things sorta like upc code identifies things... one part might mean your machine type another graphics category and lastly might be the type of error under a general umbrella thus the reason we see duplicates between some of us...
pc info: win xp sp3, nividia 430gt (i think) 8 gig ram....
But sadly, just like everyone else, the screen goes black and immediately crashes, sending me back to my desktop, and now the Cryptic Error system doesn't even popup anymore, it just freezes, and i can hear the buzzing of the music stuck on the character login screen, which forces me to CTRL+ALT+DEL and kill the process of the game client, or I shall hear that damned buzzing for HOURS.
I really HOPE they have some Geordi LaForge type people working on this problem, so they can fix it quickly, and have lots of happy customers again. Otherwise, I foresee a mass exodus.
You may remember me from such posts as "I can get in game but can't change sector" and "Only my DOFFs get to have any fun this season".
I'm here to let you know about the wonderful experiences YOU could have IF you could get into the game as I have.
CTD when attempting to fly to another sector.
WHITE EVERYWHERE! I got into an STF (without CTD) and it was WHITE EVERYWHERE! So white and painful I escaped and logged out before I went snow-blind.
Character select screen where your crew are surrounded by bright white clothes and backgrounds or look like this http://fc07.deviantart.net/fs71/i/2013/320/d/b/screenhunter_11_nov__15_12_59_by_drowrulesupreme-d6ug251.jpg. Land of the giant BOFFs and invisible captains.
CTD if I try to change graphics settings.
CTD if I try to run in fullscreen instead of maximised window.
CTD if I go make a cup of coffee!
LAG like you would not believe!
MORE WHITE! My ships change to white blobs, nebulae turn white, costumes turn white or disappear.
Guys, I felt your pain upon being stuck outside the game. For those of us who do eventually get in, the problems only get MORE interesting.
Jo Cox 22.6.1974 - 16.6.2016
Congratulations on blithely ignoring the 800lb gorilla in the room (referenced in the post you were replying to). Yep they have been at it since Tuesday, and that is unfortunate. The question remains to be answered though, WHY? Why wasn't this dealt with before it left Tribble? Why was it dumped on us in the state it is in? I have zero sympathy for the engineers trying to fix this. I'm sorry. No amount of spin can avoid the fact it should never have left Tribble.
I found this. http://www.techmixer.com/install-directx-10-on-xp-with-directx10-rc2-pre-fix-3/ for upgrading DirectX9 to DirectX10 for Windows XP users.
I would like to hear from a dev, more information on whats going on before I start playing any more on my computer system. Especially since they say its on their end and not ours.
Tried that, crashed at brightness selection screen: Error ID 25316319
No chair for me!
On the other hand after the s8 patch, my attempts look like this:
I tried pinging those servers and i had no issues. So i'm wondering what is the socket closing function trying to do that's so volatile? Are you guys having the same issues or does your lack of ability to connect stem from something else? Maybe we're all from a side of the world that's forced to go through a specific point in the network and that's what breaks it? >.>
Meanwhile i'm going to get in line with my ticket no. 25316319
Does run on and was able to log in the game yesterday (haven't tried yet today)
HP Probook 6540b
Intel i5 cpu 2.27 GHz dual core 64 bit
2 gigs ram
video: intel HD Graphics 730.94 mb - driver version 8.15.10.2413
Running Win 7 - 64 bit w/serivce pack 1 (build 7601)
Directx 11
Does NOT run on and crash's with the rest of you on
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_qfe.130704-0421)
Gigabyte System Model: P31-S3G
Processor: Intel(R) Core(TM)2 CPU E8400 @ 3.00GHz
Memory: 2046MB RAM
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Video GeForce 9400 GT 512 meg
and also crash's on
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_qfe.130704-0421)
Processor: AMD Athlon(tm) 64 Processor 3700+, MMX, 3DNow, ~2.2GHz (single core)
Memory: 2048 ram
DirectX Version: DirectX 9.0c (4.09.0000.0904)
NVIDIA GeForce 7950 GX2
Plan on trying it on a different win 7 computer soon
Steven Seagal
Winner of two Second annual (Last 500) and three Third annual (Last 1000) Most Amusing Posts Best Entrance Awards
taken from my errors.log file. In fact, this IS my errors.log file. Each time I delete it and attempt to launch the game the file is recreated with the same contents.
Perhaps someone made a wee typo in the code?
error id same each time. #2653-1885
Same issue as me. It's been that way since s8 went live, though I did manage to get in game on the 14th, but the issue returned after the patch of the 15th.
Hit engage, game client crashes immediately, taking the launcher with it. No cryptic screens, no LOR screens, no nothing. just *BOOP* crash.
Anyways, patching right now so will be a bit. 8 GB patch. O_O
from what i knew its that the lastest directX for the Win XP was 9.0c
on every website and forum i enterred after the release of the directX 10 says "ITS A TRAP!" and "DONT TRY PUTTING DX 10 ON XP ITS A TRAP!!!" that kind of thing...
spocked thumb face...
since sto keeps crashing on my desktop pc and my notebook (both with win xp) I tried second notebook with vista and a nvidia graca... and again. even on this third way it keeps crashing....
I swear, my nerves are showing.
Set your hopes up way too high.
The living's in the way we die ....
... or crash to desktop.
The Living Daylights -- Bond, James Bond
http://www.youtube.com/watch?v=h0hFPewOr2M
131030 19:34:30 1 [1]: Received response error code 404 from url (null)
131112 20:30:42 25 [1]: HTTP patching problem (BadHttpResponse):
what does this mean?
could this mean that the server is not responding on there end quickly enuff and possibly as an earlier poster said when the volume of people connecting might let us in... i know its a stretch just found that in my error logs hoped for some enlightenment either way lol.
**I re-installed STO -- without tribble or that other bata file, with that same old loving error Again
#25316319 This SUCKS!! and good morning all.
Yes please take a seat, i think there taking the weekend off... So time to find a new hobby.
As far as i can tell the first number is the date (year/month/day format), so you're looking for stuff that's from or after 131112. Maybe sifting through all the logs can help you see what's "standard" and what's not.
thanks
new error ticket...
14179506
froze center of cryptic load screen... new tribble to whack... did i win yet some one check my in game mail please ...
Fatal Error: Direct3D driver return error code (D3DERR_INVALIDCALL) while creating index buffer.
Technical Details: Intel(R) HD Graphics.
Seeing my cup is only half full today, I guess I'll take a stab at that one.
Why are "some" players left out of the game?
It's infested. Big bugs, little bugs... Maybe even some big freakin' Leper Rodents.
Apparently they can't keep a handle on it.
Yet, they keep plugging forward, with things like new console graphics.
I would have to imagine that having a LTS Sale, Zen Sale, and whatever else sales
campaign would bring more than enough new players to the game to offset not having us.
(The players that become victim of the "Any Given Thursday" syndrome -
the patch, update, or season, that puts you in The Leper Fleet).
Sure, maybe they'd like to get us back in the game, but it has more of a feel
like, they've already made other arrangements just in case it never happens.
(Financially speaking, ofcourse).
Because, you're absolutely right, there's been more than a month of weekends off since they've known about this crash. There is no legitimate excuse.
So... Just in case everyone's in the game now and nobody's left in the forums
to see this post, I'm going to try to get in the game before I hit reply....
Nope, your still here.
And oh, btw, The Fleet of Lepers, has reached it's 500 member cap,
so we've started it's sister fleet, The Fleet of Expendable Lepers.
Welcome aboard.
Deceiver's Lair Fleet
Still getting Ticket #18897741 for my trouble.
Any updates or words yet on this?
Oh look. the most ANNOYING complainer of all time is back.. i was wondering when you were gonna open your mouth.. as my signature says.. PAITENCE. if they want us to have the tribble..they will extend it. (dont mean to be an a**. but i really dislike this guy..)
Agreed.
But anyways, I should mention before hand that I was using the original game launcher and not Arc till today.
EDIT: @kyledewitt> You really want to be of any use this time around? Try posting your error ticket number AND system specs please.
I would expect that while the team working on the issue is in the shop possibly today, I would not expect anything from Branflakes till tonight if at all with it being the weekend. Earliest we hear back at that case is Monday.
*Motto of the day: Spread your bugs to your best friends! Everyone wants to be part of our elite degerates crash group.*