test content
What is the Arc Client?
Install Arc

[Season 8] Holodeck crashes on startup (Latest update: Pg. 319, post #3190)

11213151718107

Comments

  • richardevegarichardevega Member Posts: 234 Arc User
    edited November 2013
    fcaptkmton wrote: »
    Day 2 (for me, I work nights most days) Got up, checked forums for a fix, none. Patched it, loaded it, crashed it. Sent Brandon some more heat and got an irritated response. Guess we'll do this again tomorrow.

    NO PLAY, NO PEACE.

    yep yep as do i I have been pestering Brandon since last month as well on tribble crash, did the same thing as u last night saw Agents of Shield, and I guess today i will continue to catch on on Classic Doctor Who so far made it to Series 18, good think I have AHS to tie me over as well tonight
  • wpace2wpace2 Member Posts: 0 Arc User
    edited November 2013
    fcaptkmton wrote: »
    Day 2 (for me, I work nights most days) Got up, checked forums for a fix, none. Patched it, loaded it, crashed it. Sent Brandon some more heat and got an irritated response. Guess we'll do this again tomorrow.

    NO PLAY, NO PEACE.

    It's not brandon's fault he doesnt deserve the TRIBBLE being thrown at him by some of the players. I want to get ingame just as much as the next person but the devs are working their afts off to get these issues fixed the problem is they have alot of stuff to deal with to the point they have to prioritize what comes when and how to add to that they dont have as many people on their staff like say blizz has
  • richardevegarichardevega Member Posts: 234 Arc User
    edited November 2013
    wpace2 wrote: »
    It's not brandon's fault he doesnt deserve the TRIBBLE being thrown at him by some of the players. I want to get ingame just as much as the next person but the devs are working their afts off to get these issues fixed the problem is they have alot of stuff to deal with to the point they have to prioritize what comes when and how to add to that they dont have as many people on their staff like say blizz has

    I would think tho that getting people to play would be up there and not throwing flame-retardant first, bugs that have appeared over the past day have been addressed first while this have been a known issue for a while.

    Edit; Im not mad at all im being very patient as I know there will eventually be a fix but so far we lost 30 lobi, some people have lost the change for the Key sale, and i hope im wrong but I dont want to loose the chance to get the solanae tribble.
  • fcaptkmtonfcaptkmton Member Posts: 99 Arc User
    edited November 2013
    Heh, heh,heh. wpace2, Excuse me but, Brandon is THE community manager. He is the portal to whom we shoot our frustrations and praises at. It's his job to do so. We talk to him so the devs don't have to be bothered. If we didn't complain/compliment Brandon about how the game was doing then they would have zero knowledge of how we feel.


    I would think tho that getting people to play would be up there and not throwing flame-retardant first, bugs that have appeared over the past day have been addressed first while this have been a known issue for a while.

    Edit; Im not mad at all im being very patient as I know there will eventually be a fix but so far we lost 30 lobi, some people have lost the change for the Key sale, and i hope im wrong but I dont want to loose the chance to get the solanae tribble.
  • d3nd3n12d3nd3n12 Member Posts: 25 Arc User
    edited November 2013
    I'm having this problem, too. I was also having a game error at the launch of the launcher, as well. I had it scan and repair several times to no avail. I went in and deleted the shaderCache.hogg, and now I don't have the game error, but it still crashes during the black Cryptic loading screen.

    One thing I discovered, tho, is that if i go into the \Live\ folder and launch GameClient.exe, I will be able to load right into the game's main login screen. However, after i enter my password and hit enter, it's never able to connect to the game server and eventually times out.

    weird. frustrating. etc.


    d3n
  • revanpikerevanpike Member Posts: 38 Arc User
    edited November 2013
    talking about crashes on facebook, here's some funny replay of one member. He hasn't heard of any crashes ingame.... guess why we aren't talking about crashes ingame?! ... *sigh
  • cenellcenell Member Posts: 88 Arc User
    edited November 2013
    That is why i said this is LOW priority for them, so a few people can't connect in game. Now say if the whole game went down, they would have everyone on it, but no.

    This is why we are getting no response, no updates and no ETA.
  • fletch57fletch57 Member Posts: 318 Arc User
    edited November 2013
    I just downloaded the season 8 patch and the game crashed back to the desktop Twice!:eek:why I'm I not surprised.:rolleyes:anyone else having problems?I should stay away from game longer,lol
  • wpace2wpace2 Member Posts: 0 Arc User
    edited November 2013
    fcaptkmton wrote: »
    Heh, heh,heh. wpace2, Excuse me but, Brandon is THE community manager. He is the portal to whom we shoot our frustrations and praises at. It's his job to do so. We talk to him so the devs don't have to be bothered. If we didn't complain/compliment Brandon about how the game was doing then they would have zero knowledge of how we feel.

    LOL!!! Love you're analogy :D But yeah I know its his job to be the wormhole to the devs but he's a human being (at least that's what im thinking haven't had a chance to test his DNA) and he deserves respect just like anybody else. I know exactly what he has to deal with I've worked security for 8 years and if somebody doesn't like something about what my client is doing I was always in the line of fire even though I wasn't directly responsible :rolleyes:
  • pwebranflakespwebranflakes Member Posts: 7,741
    edited November 2013
    fcaptkmton wrote: »
    Day 2 (for me, I work nights most days) Got up, checked forums for a fix, none. Patched it, loaded it, crashed it. Sent Brandon some more heat and got an irritated response. Guess we'll do this again tomorrow.

    NO PLAY, NO PEACE.

    Apologies if my response came off as irritated ("we are working our hardest", please excuse the typo, though); it certainly wasn't meant to be. I see the emails going back and forth between the team working to resolve it, and they are in fact working their hardest. The issue at hand is very complicated and creating, testing, and deploying a fix will take some more time.

    As I mentioned in my last post last night, I will continue to provide updates as they become available, and keep you updated to the best of my ability. This is as frustrating for us as it is for you, and we want you in-game enjoying everything the team has worked to hard to create. We are hoping that it will be soon, and will keep working on the issue.

    Cheers,

    Brandon =/\=
  • captainpugwash1captainpugwash1 Member Posts: 908 Arc User
    edited November 2013
    Had the game crash 3 time tonight and it took about 15 min to login when i first started playing, also getting server not responding and having big problems with graphics TRIBBLE up,,,,happy days,,,,
  • turbomagnusturbomagnus Member Posts: 3,479 Arc User
    edited November 2013
    Probably more frustrating for you than me, Bran - you have to listen to all the complaints, I can catch up on back episodes of my favorite tv shows and do some reading. Don't take this the wrong way, but times like this are I wouldn't want your job.

    Like I said earlier; my only real concern is the non-linear waterfowl situation is resolved in time for me and others to claim our Solanae Tribbles before their gone.
    "If you can't take a little bloody nose, maybe you ought to go back home and crawl under your bed. It's not safe out here. It's wondrous, with treasures to satiate desires both subtle and gross; but it's not for the timid." -- Q, TNG: "Q-Who?"
    ^Words that every player should keep in mind, especially whenever there's a problem with the game...
  • captainoblivouscaptainoblivous Member Posts: 2,284 Arc User
    edited November 2013
    Bran, will we still be able to get the free lobi, even though we've now missed a couple of days?
    I need a beer.

  • dwarf900dwarf900 Member Posts: 0 Arc User
    edited November 2013
    Greetings !!!

    I still can not enter the game.
    Black screen Cryptic and then crash.

    The same thing happened to me last season ( season 7)

    We are grateful for your efforts !!! :)
  • chroma01chroma01 Member Posts: 60 Arc User
    edited November 2013
    Tried a fresh reinstall via Steam, same crash at character select screen, but no error ticket popped up and had to kill the processes in Task Manager.

    Good hunting, devs!
  • terrafuriaterrafuria Member Posts: 29 Arc User
    edited November 2013
    I have the same error as some others on her. Ticket number 18897741

    It was working fine before the season 8 update, but did have similar trouble on the last update. This does make me think this is an ongoing bug that has not been fixed, or has been fixed, but only on the previous build.
    Lest we forget 18897741
  • halfpint71kyhalfpint71ky Member Posts: 127 Arc User
    edited November 2013
    cenell wrote: »
    That is why i said this is LOW priority for them, so a few people can't connect in game. Now say if the whole game went down, they would have everyone on it, but no.

    This is why we are getting no response, no updates and no ETA.

    This is the same as those of us left out after 10/3/13 patch... 7 days very few reports on progress or even ideas as to what the problem was... life goes on elsewhere but its a small issue to them... keeping the majority of players happy is more important than those of us in a small group locked out... they will fix it hopefully in few days/weeks... its frustrating as heck and i am trying to be more patient than before when this had never happened to me. Still it did happen before so if it is the same group by a large margin... looks like they could fix it like last time or at least in a similar manner as it appears to be the same problem revisited...right?

    Well anyway like all of you I hate to miss out on things in game, i don't expect they will extend us any on the tribble or events etc... I guess i can live with that disappointment.. but I really miss my fleet family something fierce... :(
    Proud Member of the Order of persistence, Chief of Investigations"Persistent Officer"since 11/12/13...:P 600 strong and growing...all phages, vidians, other outcasts welcome, note: all new members BYOC (bring your own chair) please and thank you! Five time winner in 1st and 2nd annual last 500 tied for top 2000 @halfpint71ky
  • admrenlarreckadmrenlarreck Member Posts: 2,041 Arc User
    edited November 2013
    Bran. I for one appreciate yours and the Devs efforts to get this resolved. Keep up the good work, and may the Prophets guide you in this time of Trial.
    fayhers_starfleet.jpg


    Fleet leader Nova Elite

    Fleet Leader House of Nova elite
    @ren_larreck
  • trakattrakat Member Posts: 5 Arc User
    edited November 2013
    What can I say... unfortunately new season bring me only error 25316319
  • everton2003everton2003 Member Posts: 28 Arc User
    edited November 2013
    well day 2 same problem ticket number: 25316319, so much for that free tribble and season 8 just love my fleeties are able to enjoy it and not me.
  • fletch57fletch57 Member Posts: 318 Arc User
    edited November 2013
    I'm glad I'm not the only one with issues
    AGAIN!
  • deaftravis05deaftravis05 Member Posts: 4,885 Arc User
    edited November 2013
    Always look on the bright side of life
  • deaftravis05deaftravis05 Member Posts: 4,885 Arc User
    edited November 2013
    there's a thread, this will be merged with it, season 8 holodeck, over in PC issues
  • drowrulesupremedrowrulesupreme Member Posts: 692 Arc User
    edited November 2013
    Weirdly I played for about 3 hours after patching this morning (9am UK) and got a few graphics issues (white space and blocky ships/NPC's). Other than that, it was a bit laggy but nothing too bad. I noticed the new DX11/DX9 options in the Video menu so I closed the game and made sure all drivers were updated (they weren't) and can't get back in now either. D'oh!

    Ticket numbers vary (as does how far I get before the launcher crashed).
    Tickets are 27319381,
    27321618 and
    27319983.

    These numbers repeat depending on how far the launcher/loadscreens get before CTD and I've yet to see a different ticket number.

    Here's hoping it's fixed sooner rather than later.
    "...we are far more united and have far more in common with each other than the things that divide us.”
    Jo Cox 22.6.1974 - 16.6.2016

  • revanpikerevanpike Member Posts: 38 Arc User
    edited November 2013
    well, at least CO is available so I am able to communicate to my fleetmates...
  • softtop97softtop97 Member Posts: 35 Arc User
    edited November 2013
    well day 2 same problem ticket number: 25316319, so much for that free tribble and season 8 just love my fleeties are able to enjoy it and not me.

    I know what you mean, i actually had to turn off team speak due to i was getting GRR at not being able to play.

    But i'm not the only one that was on TS with the same problem, so i guess there are more out there with this problem than they think.
  • cmdrchimpsoncmdrchimpson Member Posts: 1 Arc User
    edited November 2013
    Same thing happening to me. It Stays at the Black and White Cryptic screen, then brings up the Legacy of Romulus, and then the music begins and seems to goto the Character select, and then locks up. Have tried about 6 times w/out success.
  • trahdahlintrahdahlin Member Posts: 50 Arc User
    edited November 2013
    Ran launcher.....logged in....verified files.....engage....Cryptic load screen.....3/4 loaded than CRASH!!! Ticket ID:#18897741
  • sanshin00sanshin00 Member Posts: 8 Arc User
    edited November 2013
    Ditto

    18897741
  • raventomoeraventomoe Member Posts: 723 Arc User
    edited November 2013
    Apologies if my response came off as irritated ("we are working our hardest", please excuse the typo, though); it certainly wasn't meant to be. I see the emails going back and forth between the team working to resolve it, and they are in fact working their hardest. The issue at hand is very complicated and creating, testing, and deploying a fix will take some more time.

    As I mentioned in my last post last night, I will continue to provide updates as they become available, and keep you updated to the best of my ability. This is as frustrating for us as it is for you, and we want you in-game enjoying everything the team has worked to hard to create. We are hoping that it will be soon, and will keep working on the issue.


    Cheers,

    Brandon =/\=

    I am highlighting that whole thing for some of you who think being asked to be patient is an insult. Look at all the different ticket numbers. I am betting those are a form of error code for them to use as a reference. The sheer numbers of them means that this bug we face is hitting us in different methods.

    Want to help and move things along faster if you are new to this thread? Post the Ticket Number AND your system specs so that they can work on a replication on their end. I bet they have a network cluster that is locked away with a copy of the game and debugging software so that they can test and simulate different bugs so that they can see what is the issue in the code for the game.

    That said, just try to stay patient please everyone and realize that Branflakes has his hands full with a whole lot of other, simpler to solve problems in the code that can be worked on. I myself will be working on my STO/Lyrical Nanoha fanfic and may start posting some of the chapters so that people got something to read if they can't get in game here on the forum. ^_^
    "The Multiverse, the ultimate frontier..."
    Thus begins...Lyrical Trek
This discussion has been closed.