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Legacy of Romulus - Legacy and Starter Pack FAQ

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  • mattdawsonmattdawson Member Posts: 87 Arc User
    edited April 2013
    I have a query.

    If you purchase the $20 Starter pack, what happens when you purchase the $124 Legacy pack? Do you get refunded the difference, given in-game Zen or get a discount on the Legacy pack?
    _____________________
    Previously known as MGDawson.
    Lifer since April 2010, and open beta tester.
    Say "NO" to the Tier 5 Constitution!
  • darth313detroitdarth313detroit Member Posts: 1 Arc User
    edited April 2013
    Can't wait to be a Romulan for real. Why do these forums think I am new though? I pre-purchased and have been a life-time subscriber since the first day they offered it.
  • alexvio1alexvio1 Member Posts: 389 Arc User
    edited April 2013
    Bought legacy pack several days ago.
  • daemonhelddaemonheld Member Posts: 286 Arc User
    edited April 2013
    Can't wait to be a Romulan for real. Why do these forums think I am new though? I pre-purchased and have been a life-time subscriber since the first day they offered it.


    They did a re-vamp of the forums a while back.. and in doing so wiped everyone's start date. Most of us lost our forum IDs.. etc...

    Welcome back... lol

    daemonheld, formerly GalanVaurek...

    Jolan'tru
  • lordosirislordosiris Member Posts: 5 Arc User
    edited April 2013
    test test test
  • felderburgfelderburg Member Posts: 853 Arc User
    edited April 2013
    mattdawson wrote: »
    I have a query.

    If you purchase the $20 Starter pack, what happens when you purchase the $124 Legacy pack? Do you get refunded the difference, given in-game Zen or get a discount on the Legacy pack?

    I asked that a couple pages ago. Branflakes said to try emailing PWE billing, since it doesn't give you a discount automatically.
  • aesirkyraesirkyr Member Posts: 6 Arc User
    edited April 2013
    I am extremely interested in purchasing the Legacy pack however throughout my searching of the forums, blogs, and the actual purchasing page I have found no indication as to if the packs will be available through steam.

    I (and several others would be) would buy it if it was.

    Its just a suggestion but it would increase your revenue.
  • scroes1976scroes1976 Member Posts: 3 Arc User
    edited April 2013
    So do the life-time subscribers get somekind of discount?
  • thecosmic1thecosmic1 Member Posts: 9,365 Arc User
    edited April 2013
    scroes1976 wrote: »
    So do the life-time subscribers get somekind of discount?
    The Legacy Pack is a C-Store bundle giving you $181.00 worth of items for $125.00. That's a 30% discount.

    C-Store sales have nothing to do with people being Gold or Silver. A Gold player buys items from the C-Store just as Silver players do.

    If you're not interested in the entire bundle then just buy the individual items in the C-Store after LoR goes live.
    STO is about my Liberated Borg Federation Captain with his Breen 1st Officer, Jem'Hadar Tactical Officer, Liberated Borg Engineering Officer, Android Ops Officer, Photonic Science Officer, Gorn Science Officer, and Reman Medical Officer jumping into their Jem'Hadar Carrier and flying off to do missions for the new Romulan Empire. But for some players allowing a T5 Connie to be used breaks the canon in the game.
  • syberghostsyberghost Member Posts: 1,711 Arc User
    edited April 2013
    scroes1976 wrote: »
    So do the life-time subscribers get somekind of discount?

    Sure; you get 500 Zen a month that you can use toward purchase any of these items except the couple of them that are exclusive to the pack.

    This is a discount on a pack of items, with a couple of perks for buying the pack instead of the items.
    Former moderator of these forums. Lifetime sub since before launch. Been here since before public betas. Foundry author of "Franklin Drake Must Die".
  • atatassaultatatassault Member Posts: 1,008 Arc User
    edited April 2013
    I think it would be best if this FAQ was posted as an announcement at the head of each forums listing page.
  • atatassaultatatassault Member Posts: 1,008 Arc User
    edited April 2013
    aesirkyr wrote: »
    I am extremely interested in purchasing the Legacy pack however throughout my searching of the forums, blogs, and the actual purchasing page I have found no indication as to if the packs will be available through steam.

    I (and several others would be) would buy it if it was.

    Its just a suggestion but it would increase your revenue.
    What benefit would there be for buying through Steam? All STO purchases have to, in some way, get tied your PWE account anyway. STO on Steam is basically just advertising (which STO does pay for the privilege).
  • syberghostsyberghost Member Posts: 1,711 Arc User
    edited April 2013
    What benefit would there be for buying through Steam? All STO purchases have to, in some way, get tied your PWE account anyway. STO on Steam is basically just advertising (which STO does pay for the privilege).

    Steam has some methods of payment that PWE doesn't have for this pack, including a robust gifting system.
    Former moderator of these forums. Lifetime sub since before launch. Been here since before public betas. Foundry author of "Franklin Drake Must Die".
  • scroes1976scroes1976 Member Posts: 3 Arc User
    edited April 2013
    syberghost wrote: »
    Sure; you get 500 Zen a month that you can use toward purchase any of these items except the couple of them that are exclusive to the pack.

    This is a discount on a pack of items, with a couple of perks for buying the pack instead of the items.

    Right, gotcha. Thx for the feedback :)
  • eradicator84eradicator84 Member Posts: 1,116 Arc User
    edited April 2013
    Should the Legacy of Romulus pack show up on https://my.perfectworld.com/account/sto under the "Activated Features" area?
    AFMJGUR.jpg
  • dirlettiadirlettia Member Posts: 1,632 Arc User
    edited April 2013
    Question has been asked several times before, and the answer is no.

    The only way you can see you bought it is either in the 'my wallet' section of your account which shows its status or by seeing the message top right of the page where you would normally see the option to purchase the pack.

    Still waiting to be able to use forum titles
  • erraberrab Member Posts: 1,434 Arc User
    edited April 2013
    Greetings All,

    I recently picked up the LOR Starter Pack and I've been contemplating maybe buying the Legacy Pack.

    I really like the looks of most of the new Romulan ships and I'm pretty sure that overtime I would most likely get all of them somehow.

    I'm waiting to get more information on the vessels before I decided whether or not I'll buy the Legacy pack; however, if I do, would I get a refund on the Starter Pack that I already own?

    Twenty dollars is not a lot of money but the Legacy Pack includes everything that's in the Starter Pack and you can only claim one of each item per character on the account so in a sense if I buy the Legacy Pack my Starter Pack becomes useless and wasted money.

    What's really making me consider buying the Legacy Pack is the fact that I'm greatly enjoying my experience beta testing LOR on Tribble.

    I like what I'm seeing in LOR thus far and if buying the Legacy Pack will help Cryptic create more content like I'm seeing in LOR for future STO updates then I'd greatly consider it.

    Thanks for your time!
    [SIGPIC][/SIGPIC]
  • chalpenchalpen Member Posts: 2,207 Arc User
    edited April 2013
    Cryptic doesnt refund. Sorry
    Should I start posting again after all this time?
  • quintarisquintaris Member Posts: 816 Arc User
    edited April 2013
    felderburg wrote: »
    I asked that a couple pages ago. Branflakes said to try emailing PWE billing, since it doesn't give you a discount automatically.

    /10characters
    w8xekp.jpg
  • daan2006daan2006 Member Posts: 5,346 Arc User
    edited April 2013
    chalpen wrote: »
    Cryptic doesnt refund. Sorry

    this^^^^^^^^
    [SIGPIC][/SIGPIC]
    swimwear off risa not fixed
    system Lord Baal is dead
    macronius wrote: »
    This! Their ability to outdo their own failures is quite impressive. If only this power could be harnessed for good.
  • pwebranflakespwebranflakes Member Posts: 7,741
    edited April 2013
    errab wrote: »
    Greetings All,

    I recently picked up the LOR Starter Pack and I've been contemplating maybe buying the Legacy Pack.

    I really like the looks of most of the new Romulan ships and I'm pretty sure that overtime I would most likely get all of them somehow.

    I'm waiting to get more information on the vessels before I decided whether or not I'll buy the Legacy pack; however, if I do, would I get a refund on the Starter Pack that I already own?

    Twenty dollars is not a lot of money but the Legacy Pack includes everything that's in the Starter Pack and you can only claim one of each item per character on the account so in a sense if I buy the Legacy Pack my Starter Pack becomes useless and wasted money.

    What's really making me consider buying the Legacy Pack is the fact that I'm greatly enjoying my experience beta testing LOR on Tribble.

    I like what I'm seeing in LOR thus far and if buying the Legacy Pack will help Cryptic create more content like I'm seeing in LOR for future STO updates then I'd greatly consider it.

    Thanks for your time!

    You can ticket into Billing for assistance on this -- they may be able to help. Go to support.perfectworld.com and choose "Billing Support" as the category.

    Cheers,

    Brandon =/\=
  • felderburgfelderburg Member Posts: 853 Arc User
    edited April 2013
    Chances are I won't go full Legacy, but I did buy a Starter pack, and have sent a support ticket in to find out what the deal is. I will post the results here.
  • jolantraskjolantrask Member Posts: 4 Arc User
    edited April 2013
    ive allready droped $300 dolers on this game as a lifetime sub do we get any discounts or anything? a code we enter or something
  • neoakiraiineoakiraii Member Posts: 7,468 Arc User
    edited April 2013
    jolantrask wrote: »
    ive allready droped $300 dolers on this game as a lifetime sub do we get any discounts or anything? a code we enter or something

    I don't recall LTS ever getting a discount so why would they now.
    GwaoHAD.png
  • jolantraskjolantrask Member Posts: 4 Arc User
    edited April 2013
    neoakiraii wrote: »
    I don't recall LTS ever getting a discount so why would they now.

    oh right,that would make sense,forgot nothing has made sense with this game since release starting to think i wasted $300 with the way the games progressed.doubt ill put anymore into it but it never hurts to be curious
  • thecosmic1thecosmic1 Member Posts: 9,365 Arc User
    edited April 2013
    jolantrask wrote: »
    oh right,that would make sense,forgot nothing has made sense with this game since release starting to think i wasted $300 with the way the games progressed.doubt ill put anymore into it but it never hurts to be curious
    The Legacy Pack is a C-Store bundle. It has nothing to do with playing a Romulan. Rom content is free - and you get a free T1 to T5 ship as you level. That's no different then the KDF or Fed side of the game. If you want the C-Store items you can get them in a pre-order Pack, which gives you a 30% discount, or you can buy them for full price individually when LoR goes live. Just like any other C-Store item, they're optional, and not required for play. And none of that has anything to do with your Subscription status.
    STO is about my Liberated Borg Federation Captain with his Breen 1st Officer, Jem'Hadar Tactical Officer, Liberated Borg Engineering Officer, Android Ops Officer, Photonic Science Officer, Gorn Science Officer, and Reman Medical Officer jumping into their Jem'Hadar Carrier and flying off to do missions for the new Romulan Empire. But for some players allowing a T5 Connie to be used breaks the canon in the game.
  • jolantraskjolantrask Member Posts: 4 Arc User
    edited April 2013
    thecosmic1 wrote: »
    The Legacy Pack is a C-Store bundle. It has nothing to do with playing a Romulan. Rom content is free - and you get a free T1 to T5 ship as you level. That's no different then the KDF or Fed side of the game. If you want the C-Store items you can get them in a pre-order Pack, which gives you a 30% discount, or you can buy them for full price individually when LoR goes live. Just like any other C-Store item, they're optional, and not required for play. And none of that has anything to do with your Subscription status.

    i was under the impression to get rom content you had to drop it on one of the packs listed ie starter or legacy inorder to allow the game to unlock it for your use AND THEN re buy everything you just as example droped 124.99 on again

    i was reading it as as it wasent avalible unless you bought the packs did not see that they had "stock" gear
  • thecosmic1thecosmic1 Member Posts: 9,365 Arc User
    edited April 2013
    jolantrask wrote: »
    i was under the impression to get rom content you had to drop it on one of the packs listed ie starter or legacy inorder to allow the game to unlock it for your use AND THEN re buy everything you just as example droped 124.99 on again

    i was reading it as as it wasent avalible unless you bought the packs did not see that they had "stock" gear
    That seems to be a common misconception - probably due to how some of the gaming sites seem to be advertising LoR. All the Rom content is free for everyone. The Packs are just C-Store bundles sold at a discount for those who think they're going to be buying them eventually.
    STO is about my Liberated Borg Federation Captain with his Breen 1st Officer, Jem'Hadar Tactical Officer, Liberated Borg Engineering Officer, Android Ops Officer, Photonic Science Officer, Gorn Science Officer, and Reman Medical Officer jumping into their Jem'Hadar Carrier and flying off to do missions for the new Romulan Empire. But for some players allowing a T5 Connie to be used breaks the canon in the game.
  • edohigumaedohiguma Member Posts: 0 Arc User
    edited April 2013
    jolantrask wrote: »
    oh right,that would make sense,forgot nothing has made sense with this game since release starting to think i wasted $300 with the way the games progressed.doubt ill put anymore into it but it never hurts to be curious

    Entitled much?

    Life time sub. You're no longer paying a subscription, that means after roughly 2 years they're no longer making any money off you, yet you still get all the perks of a normal subscription. So you have to pay for this expansion? Oh the horror. World's clearly ending.

    Deal with the simple fact that a life time sub only means this: life time sub. And it's a pretty fine deal if you play a game for longer than 2 years.
  • thecosmic1thecosmic1 Member Posts: 9,365 Arc User
    edited April 2013
    edohiguma wrote: »
    Entitled much?

    Life time sub. You're no longer paying a subscription, that means after roughly 2 years they're no longer making any money off you, yet you still get all the perks of a normal subscription. So you have to pay for this expansion? Oh the horror. World's clearly ending.

    Deal with the simple fact that a life time sub only means this: life time sub. And it's a pretty fine deal if you play a game for longer than 2 years.
    It's all good. I've answered this same question well over 200 times since the 18th. Many, many, many, many people thought the Packs meant the content must be purchased.
    STO is about my Liberated Borg Federation Captain with his Breen 1st Officer, Jem'Hadar Tactical Officer, Liberated Borg Engineering Officer, Android Ops Officer, Photonic Science Officer, Gorn Science Officer, and Reman Medical Officer jumping into their Jem'Hadar Carrier and flying off to do missions for the new Romulan Empire. But for some players allowing a T5 Connie to be used breaks the canon in the game.
This discussion has been closed.