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Scheduled Maintenance (April 4, 2013)

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    chronoss2012chronoss2012 Member Posts: 255 Arc User
    edited April 2013
    phantom771 wrote: »
    So, explain to me why it takes 4 hours to install a patch? It's a simple as overwriting a few files with new ones right? I mean, did you take the time to test the fixes first? Or are you installing them, then testing them, fixing as necessary then testing again? If that's the case, why not just install the thing, lets us, the players, find the broke spots then you can fix them that way. I mean, that's basically how it works anyway. 4 hours? come on.......

    maybe with the amount a changes they want ot make sure that said patch works as there might a been something tricky that needs ot be done in certain order...then you test it and all those new things to make sure it works

    god forbid they just do it in 30 minutes and then TRIBBLE breaks and dont work and they have to bring it down again ...and again ...and again ...and...you get the idea....

    better to do it right the first time they say.....
    ----
    and yea they might be adding stuff for may in parts that we cant use yet so its more seemless....
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    jakal79jakal79 Member Posts: 0 Arc User
    edited April 2013
    Ability to fire while cloaked is DENIED KDF! HAHAHAHAHAHA You love that. Glad I dont play as KDF cuz I'd be so pissed off with the changes! Cheers! :cool:
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    phantom771phantom771 Member Posts: 5 Arc User
    edited April 2013
    sparhawk wrote: »
    According to the Branflakes counterpart over on the Champions board they are also doing network maintenance of some kind today.


    And now they are saying it's going to be ANOTHER 2 hours. We just went from 4 to 6 hours of downtime. I don't know about most of you but, I pay for my account. Are we going to see some kind of compensation for this? I get it that sometime things need to be done but taking the game offline for 6 hours without some kind of compensation is unacceptable.
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    vesolcvesolc Member Posts: 244 Arc User
    edited April 2013
    One game day lost. Meh:P
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    burstorionburstorion Member Posts: 1,750 Arc User
    edited April 2013
    giarana wrote: »
    TY Bran....
    Hi Captains,

    I'm updating the OP to refelct our new ETA of 1PM PDT (2 hours later than originally thought). We are performing a pretty significant network maintenance and update today so this also affects our other Cryptic games. The goal of the maintenance is to reduce latency and connection issues. Please also note that this maintenance could cause connection to the site and launcher to be intermittent.

    Thanks for your patience and understanding. We'll get you back in-game ASAP.

    Cheers,

    Brandon =/\=


    Guess its anime and KoL for the next couple of hours...ah well, if sto doesn't feel like my ships in fluidic space 80% of the time and in sector my ship doesn't fly back and forth like a federation destroying yoyo, it'll be a great improvement
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    moody83moody83 Member Posts: 0 Arc User
    edited April 2013
    caramba3 wrote: »
    its say only 4 hours, so basic if my time is correct they are 1 HOUR late

    1 hour to go
    Perfectworld:
    My wallet has just put you on indefinite probation!!!!
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    klord68klord68 Member Posts: 4 Arc User
    edited April 2013
    phantom771 wrote: »
    So, explain to me why it takes 4 hours to install a patch? It's a simple as overwriting a few files with new ones right? I mean, did you take the time to test the fixes first? Or are you installing them, then testing them, fixing as necessary then testing again? If that's the case, why not just install the thing, lets us, the players, find the broke spots then you can fix them that way. I mean, that's basically how it works anyway. 4 hours? come on.......

    if they did that, i have noticed in other games, the posts would be full of complainers , alot of them theatening to sue or crying bout it not working as advertised type stuff and demanding thier money back. seen it on quite a few games that went under from this. alot of players dont have the patience or mentality for play testing, they want it all and they want it now seems to be the growing trend i am seeing lately....

    i know it all dont relate but tryied to cover most of the points i have seen in the past several months on other game posts....
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    otowiotowi Member Posts: 600 Arc User
    edited April 2013
    Wow... Talk about bad timing for the EU, If i read this right, the servers won't be up until 22:00 local, or 21:00 CET... Is that right Brandon?? Or did i mess something up when converting time zones??
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    archer6621archer6621 Member Posts: 3 Arc User
    edited April 2013
    Hi Captains,

    I'm updating the OP to refelct our new ETA of 1PM PDT (2 hours later than originally thought). We are performing a pretty significant network maintenance and update today so this also affects our other Cryptic games. The goal of the maintenance is to reduce latency and connection issues. Please also note that this maintenance could cause connection to the site and launcher to be intermittent.

    Thanks for your patience and understanding. We'll get you back in-game ASAP.

    Cheers,

    Brandon =/\=
    another 2 hours huh? this is the resion why i dont pay or play as much for this game sorry, but u guys do a good job with this game but when it comes to maintenance well not rly a good rep huh?
    ya im a red shirt so what im a master at being cannon fodder so what?:cool:
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    klord68klord68 Member Posts: 4 Arc User
    edited April 2013
    moody83 wrote: »
    1 hour to go

    according to my clock, we have another hour to go on the original 4 hrs. :D
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    hagar3hagar3 Member Posts: 145 Arc User
    edited April 2013
    The servers should be back up at 2100 hrs GMT, 1300 hours PDT, 1600 hours EST
    In case no one can hear you...scream
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    phantom771phantom771 Member Posts: 5 Arc User
    edited April 2013
    jakal79 wrote: »
    Ability to fire while cloaked is DENIED KDF! HAHAHAHAHAHA You love that. Glad I dont play as KDF cuz I'd be so pissed off with the changes! Cheers! :cool:

    This is the whole reason behind test servers. You write the program, install it on a WORKING test server, find the kinks, work them out, rinse and repeat till it's all working. THEN you install it on the Open server. It's programming 101.
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    sunfranckssunfrancks Member Posts: 3,925 Arc User
    edited April 2013
    So that's why I cannot even get the launcher to work. Network maintenance.
    Thanks for updating all the threads in the PC/Technical section to give us the reason why all of us cannot connect.....
    Fed: Eng Lib Borg (Five) Tac Andorian (Shen) Sci Alien/Klingon (Maelrock) KDF:Tac Romulan KDF (Sasha) Tac Klingon (K'dopis)
    Founder, member and former leader to Pride Of The Federation Fleet.
    What I feel after I hear about every decision made since Andre "Mobile Games Generalisimo" Emerson arrived...
    3oz8xC9gn8Fh4DK9Q4.gif





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    otowiotowi Member Posts: 600 Arc User
    edited April 2013
    hagar3 wrote: »
    The servers should be back up at 2100 hrs GMT, 1300 hours PDT, 1600 hours EST

    So I was right then... I'm in GMT +1, so that's 22:00 local, makes me a sad panda, since i won't be able to play STO...

    Oh well, atleast I have SW:TOR to occupy myself with...
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    brwjames85brwjames85 Member Posts: 84 Arc User
    edited April 2013
    hagar3 wrote: »
    The servers should be back up at 2100 hrs GMT, 1300 hours PDT, 1600 hours EST

    where do you pull out the21h GMT? UTC = GMT, so 18h GMT...
    Finally, T6 Fleet sovy! My life is complete!
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    stulloydstulloyd Member Posts: 170 Arc User
    edited April 2013
    Ok so whats going on. Says 2-6pm Maintainance is going on. It is now 6.10pm here. So whys the server not back up yet. What's happening. LOL.
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    hachanshachans Member Posts: 0 Arc User
    edited April 2013
    Damn it... :( There goes my gaming night! Oh well, I guess I'll do a quick infected run and refresh my doff missions when the server gets back up.

    Nice working on the bugs and connection issues though! No complaints from me other than missing out on game time!
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    brwjames85brwjames85 Member Posts: 84 Arc User
    edited April 2013
    brwjames85 wrote: »
    where do you pull out the21h GMT? UTC = GMT, so 18h GMT...

    nvm, just scrolled up... *facepalm*
    Finally, T6 Fleet sovy! My life is complete!
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    otowiotowi Member Posts: 600 Arc User
    edited April 2013
    brwjames85 wrote: »
    where do you pull out the21h GMT? UTC = GMT, so 18h GMT...

    That's not what I'm getting when using time and date to convert.... I end up with 22:00 local every time I try.

    Oh and the clock is now 19:04 local, so I think we are right...

    ***Edit: You must have edited as i posted :P ***
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    dkratascodkratasco Member Posts: 585 Arc User
    edited April 2013
    archer6621 wrote: »
    another 2 hours huh? this is the resion why i dont pay or play as much for this game sorry, but u guys do a good job with this game but when it comes to maintenance well not rly a good rep huh?

    So go play EVE, 15-30 minutes maintenance every day. Two last updates announcement down time was 10h both extended few times to almost to 26h offline.
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    fadmbambamfadmbambam Member Posts: 656 Arc User
    edited April 2013
    UPDATE (4/4 @ 9:57AM PDT): Our new ETA is 1PM PDT (2 hours later than originally thought).

    Shocker....
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    linyivelinyive Member Posts: 1,086 Arc User
    edited April 2013
    Hi Captains,

    I'm updating the OP to refelct our new ETA of 1PM PDT (2 hours later than originally thought). We are performing a pretty significant network maintenance and update today so this also affects our other Cryptic games. The goal of the maintenance is to reduce latency and connection issues. Please also note that this maintenance could cause connection to the site and launcher to be intermittent.

    Thanks for your patience and understanding. We'll get you back in-game ASAP.

    Cheers,

    Brandon =/\=
    No worries.

    Since I have plenty of stuff to work on, I am glad that this has happened now. It gives me an excuse to work on other things.
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    lake1771lake1771 Member Posts: 0 Arc User
    edited April 2013
    Q Que Cue, cew kue kew Qoo Coo chew pew pew. durr.
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    savagesprittisavagespritti Member Posts: 7 Arc User
    edited April 2013
    They said 2 hours longer than originally stated...sooo...that's 2 hours and 45 minutes from now. I don't know where you're getting this 1 hour to go thought lol
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    coryb77coryb77 Member Posts: 0 Arc User
    edited April 2013
    phantom771 wrote: »
    And now they are saying it's going to be ANOTHER 2 hours. We just went from 4 to 6 hours of downtime. I don't know about most of you but, I pay for my account. Are we going to see some kind of compensation for this? I get it that sometime things need to be done but taking the game offline for 6 hours without some kind of compensation is unacceptable.

    It's 6 hours, or about 12 cents of your monthly subscription. I guess they could refund you that 12 cents if you really want.
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    realdarklordrealdarklord Member Posts: 101 Arc User
    edited April 2013
    mikt1 wrote: »
    - fixing the character window (space) when pressing the U key to default to the active ship instead of the shuttle.

    Yes, that should be fixed to default to the active craft, but untill they fix it there is a simple workaround for this problem:
    It does not default to the Shuttle.
    It sorts ship and shuttle alphabetically by name, and defaults to he first in that list.

    So if you rename them in a way that the ship's name comes before the shuttle's name in the Alphabet, it will default to the Ship
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    pwebranflakespwebranflakes Member Posts: 7,741
    edited April 2013
    Hi Captains,

    I'm updating the OP to refelct our new ETA of 1PM PDT (2 hours later than originally thought). We are performing a pretty significant network maintenance and update today so this also affects our other Cryptic games. The goal of the maintenance is to reduce latency and connection issues. Please also note that this maintenance could cause connection to the site and launcher to be intermittent.

    Thanks for your patience and understanding. We'll get you back in-game ASAP.

    Cheers,

    Brandon =/\=

    Captains, please read my post above :) Our Engineers are doing very important work today and that requires this downtime. We apologize for the inconvenience and we want to get you back in-game ASAP.

    Also, as I found out while I was writing this, it looks like our Engineers are going to need a bit more time. New ETA is 2PM PDT. Thank you for your patience and understanding.

    Cheers,

    Brandon =/\=
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    captinsickocaptinsicko Member Posts: 0 Arc User
    edited April 2013
    so i wont be paying untill 20:00 then this sucks
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    beamscort1beamscort1 Member Posts: 20 Arc User
    edited April 2013
    Lol, I was going to check out Neverwinter, but thats down also.
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    purlenutsackpurlenutsack Member Posts: 63 Arc User
    edited April 2013
    Pst, look at Brandon's post above. Thanks for the info.
This discussion has been closed.