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Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

Cryptic Launcher Autoupdate Problem

1…7778808283…102

Comments

  • dylantrinidydylantrinidy Member Posts: 313 Arc User
    edited January 2013
    maybe their hoping the people who cant log in will just go away
  • pwebranflakespwebranflakes Member Posts: 7,741
    edited January 2013
    Hi Captains,

    The team is continuing to investigate your reports, but this does not seem to affect all players -- again, the initial reports of this started before the patch this morning so it is not related to today's maintenance. To help in the investigation, please run a tracert (instructions for this process here) pointing to launcher.startrekonline.com and copy/ paste your results in this thread if you're comfortable doing so and making sure you star out your local IP address/ other sensitive data.

    Cheers,

    Brandon =/\=
  • muscularbeaver3muscularbeaver3 Member Posts: 7 Arc User
    edited January 2013
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 1 ms <1 ms <1 ms 192.168.1.1
    2 * * * Request timed out.
    3 8 ms 25 ms 9 ms **.**.***.***
    4 10 ms 8 ms 9 ms rtr4-ge1-10.mhe.hcvlny.cv.net [167.206.
    5 10 ms 9 ms 9 ms 451be0b5.cst.lightpath.net [65.19.99.18
    6 11 ms 11 ms 9 ms 64.15.1.54
    7 9 ms 11 ms 10 ms 166.63.145.113
    8 13 ms 11 ms 12 ms cr2-tengig-0-15-4-0.NewYork.savvis.net
    98.17]
    9 10 ms 12 ms 12 ms er1-te-2-1.newyorknyd.savvis.net [204.7

    10 17 ms 27 ms 15 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.
    11 17 ms 15 ms 16 ms 206.28.97.137
    12 16 ms 16 ms 19 ms internap.Boston.savvis.net [208.172.51.
    13 17 ms 18 ms 16 ms border11.te8-1-bbnet2.bsn.pnap.net [63.
    04]
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * 17 ms * 208.95.185.41
    22 20 ms * * 208.95.185.41
    23 * 18 ms * 208.95.185.41
    24 18 ms * * 208.95.185.41
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * 20 ms 20 ms 208.95.185.41

    Trace complete.
  • linyivelinyive Member Posts: 1,086 Arc User
    edited January 2013
    daqhegh wrote: »
    This post has been edited to remove content which violates the Perfect World Entertainment Community Rules and Policies . ~BranFlakes
    I spent around $200+ on this game as well.

    I understand your frustrations.

    My launcher is still not loading right.
  • chalpenchalpen Member Posts: 2,207 Arc User
    edited January 2013
    yeah. i can't log in either. I did this morning.
    I did a little bit around 6 pm est.
    But can't again.
    Should I start posting again after all this time?
  • collegepark2151collegepark2151 Member Posts: 0 Arc User
    edited January 2013
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\*****>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 8 ms 33 ms 13 ms 10.248.128.1
    2 16 ms 7 ms 7 ms 173-219-246-110-link.sta.suddenlink.net [173.219
    .246.110]
    3 27 ms 23 ms 24 ms 173-219-240-140-link.sta.suddenlink.net [173.219
    .240.140]
    4 16 ms 22 ms 23 ms xe-2-3-0.er2.dfw2.us.above.net [64.124.200.181]

    5 15 ms 12 ms 13 ms above-vzb.dfw2.us.above.net [64.125.13.26]
    6 97 ms 96 ms 96 ms 0.ge-4-3-0.XL3.BOS4.ALTER.NET [152.63.16.34]
    7 96 ms 102 ms 97 ms POS6-0.GW5.BOS4.ALTER.NET [152.63.25.69]
    8 69 ms 69 ms 78 ms internap-gw.customer.alter.net [65.207.236.58]
    9 75 ms 83 ms 75 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
    1]
    10 76 ms 72 ms 88 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 69 ms * * 208.95.185.41
    14 * 69 ms * 208.95.185.41
    15 69 ms * * 208.95.185.41
    16 * * * Request timed out.
    17 * * 73 ms 208.95.185.41

    Trace complete.
    [SIGPIC][/SIGPIC]

    Porthos is not amused.
  • willow6912willow6912 Member Posts: 0 Arc User
    edited January 2013
    you said that over 8 hours ago and it is still the same.

    if you guys dont know then please say so.

    i'm a lifer too it would have been nice to play the game.

    sorry if i sound p'o'd but this is getting stupid
  • evilmatt666evilmatt666 Member Posts: 0 Arc User
    edited January 2013
    Another Tracert. Routing through Cogent has been gotten rid of it seems but still problems. I was up and moving around in game but it was glitchy as hell.
    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms BTHomeHub.home [192.168.1.254]
    2 13 ms 13 ms 13 ms 217.32.146.170
    3 14 ms 13 ms 13 ms 217.32.146.238
    4 14 ms 14 ms 13 ms 213.120.156.146
    5 14 ms 14 ms 13 ms 217.41.168.195
    6 14 ms 14 ms 14 ms 217.41.168.109
    7 14 ms 14 ms 14 ms 109.159.249.236
    8 18 ms 15 ms 15 ms core1-te0-7-0-14.faraday.ukcore.bt.net [109.159.
    249.163]
    9 21 ms 15 ms 15 ms host213-121-193-30.ukcore.bt.net [213.121.193.30
    ]
    10 15 ms 15 ms 15 ms core1-pos5-0-0.telehouse.ukcore.bt.net [194.74.6
    5.122]
    11 15 ms 15 ms 15 ms 166-49-211-157.eu.bt.net [166.49.211.157]
    12 15 ms 14 ms 14 ms 166-49-211-38.eu.bt.net [166.49.211.38]
    13 94 ms 94 ms 94 ms xe-1-2-0.bos11.ip4.tinet.net [89.149.183.13]
    14 91 ms 91 ms 92 ms internap-gw.ip4.tinet.net [77.67.77.54]
    15 91 ms 91 ms 91 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    16 101 ms 91 ms * perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    17 * 93 ms * 208.95.185.41
    18 * * * Request timed out.
    19 * 91 ms * 208.95.185.41
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 92 ms 92 ms * 208.95.185.41
    23 * * * Request timed out.
    24 * * 91 ms 208.95.185.41

    Trace complete.
  • sumghaisumghai Member Posts: 1,072 Arc User
    edited January 2013
    Have you guys installed the new launcher?
    Laws of thermodynamics as applied to life: 0 - You must play the game. 1 - You can't win. 2 - You can't break even. 3 - You can't quit.
  • linyivelinyive Member Posts: 1,086 Arc User
    edited January 2013
    pwebranflakes wrote: »
    Hi Captains,

    The team is continuing to investigate your reports, but this does not seem to affect all players -- again, the initial reports of this started before the patch this morning so it is not related to today's maintenance. To help in the investigation, please run a tracert (instructions for this process here) pointing to launcher.startrekonline.com and copy/ paste your results in this thread if you're comfortable doing so and making sure you star out your local IP address/ other sensitive data.

    Cheers,

    Brandon =/\=
    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\****>reacert patchserver.crypticstudios.com
    'reacert' is not recognized as an internal or external command,
    operable program or batch file.

    C:\Users\*****>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 34 ms 7 ms 1 ms dslrouter.westell.com [********]
    2 10 ms 10 ms 9 ms ********
    3 30 ms 31 ms 30 ms P0-3-0-3.BSTNMA-LCR-22.verizon-gni.net [130.81.1
    95.200]
    4 11 ms 11 ms 11 ms ae0-0.BOS-BB-RTR2.verizon-gni.net [130.81.209.94
    ]
    5 13 ms 13 ms 13 ms 0.ge-1-1-0.XL4.BOS4.ALTER.NET [152.63.6.153]
    6 12 ms 13 ms 12 ms POS7-0.GW5.BOS4.ALTER.NET [152.63.25.57]
    7 17 ms 17 ms 18 ms internap-gw.customer.alter.net [65.207.236.58]
    8 18 ms 18 ms 17 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    9 31 ms 17 ms 17 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    10 * 31 ms 27 ms 208.95.185.41

    Trace complete.

    C:\Users\****>
    When the launcher activates, I get a secondary mini 'loading' box. Could the secondary box be causing my issues? After I type in my password, behind the secondary box, the launcher hangs with the text, "Loading launcher". Nothing else happens.
  • fletch57fletch57 Member Posts: 318 Arc User
    edited January 2013
    it's cryptic man,not your pc. it's been down all day.:mad:
  • usscapitalusscapital Member Posts: 985 Arc User
    edited January 2013
    pwebranflakes wrote: »
    Hi Captains,

    The team is continuing to investigate your reports, but this does not seem to affect all players -- again, the initial reports of this started before the patch this morning so it is not related to today's maintenance. To help in the investigation, please run a tracert (instructions for this process here) pointing to launcher.startrekonline.com and copy/ paste your results in this thread if you're comfortable doing so and making sure you star out your local IP address/ other sensitive data.

    Cheers,

    Brandon =/\=

    for me it has only happened after the patch
    NERF NERF NERF ONLINE

    DELTA PRICE RISING
  • lordofhatslordofhats Member Posts: 38 Arc User
    edited January 2013
    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms Wireless_Broadband_Router.home [**********]
    2 9 ms 6 ms 7 ms L100.WASHDC-VFTTP-85.verizon-gni.net [96.255.15.1]
    3 14 ms 12 ms 12 ms 130.81.185.80
    4 11 ms 18 ms 21 ms ae4-0.RES-BB-RTR1.verizon-gni.net [130.81.199.122]
    5 20 ms 19 ms 19 ms xe-4-1-4-0.NWRK-BB-RTR1.verizon-gni.net [130.81.23.154]
    6 25 ms 25 ms 24 ms 0.xe-8-1-0.XL3.NYC1.ALTER.NET [152.63.5.213]
    7 31 ms 34 ms 32 ms 0.ge-4-0-0.XL3.BOS4.ALTER.NET [152.63.17.30]
    8 33 ms 35 ms 34 ms POS6-0.GW5.BOS4.ALTER.NET [152.63.25.69]
    9 139 ms 202 ms 199 ms internap-gw.customer.alter.net [65.207.236.58]
    10 31 ms 32 ms 32 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
    11 36 ms * 36 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
    12 33 ms 31 ms * 208.95.185.41
    13 * 33 ms 33 ms 208.95.185.41

    Trace complete.

    Seriously, this is ridiculous. Some of us have jobs and don't get to sit around and play all day. This has been going on for well over 12 hours and it still isn't fixed. I am having no internet problems, it is not my system, my ISP, and this sure as hell isn't regional unless you define regional as the planet. It is your patch server. Some people actually do put money into this game. That money was clearly wasted.
  • daqheghdaqhegh Member Posts: 1,490 Arc User
    edited January 2013
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 59 ms 34 ms 70 ms cpe-142-136-64-1.socal.res.rr.com [142.136.64.1]
    2 13 ms 15 ms 56 ms tge1-5.anhmcapj-cer01.socal.rr.com [76.166.16.33]
    3 36 ms 22 ms 23 ms tge0-8-0-10.cyprcabw-ccr01.socal.rr.com [72.129.22.32]
    4 22 ms 22 ms 23 ms 72.129.21.0
    5 26 ms 20 ms 23 ms ae-5-0.cr0.lax00.tbone.rr.com [66.109.6.102]
    6 16 ms 58 ms 21 ms 107.14.19.138
    7 17 ms 17 ms 19 ms 107.14.16.38
    8 15 ms 24 ms 19 ms cr1-te-0-5-0-3.lay.savvis.net [206.28.97.245]
    9 91 ms 94 ms 91 ms cr2-bundle-pos-1.newyork.savvis.net [204.70.197.34]
    10 89 ms 97 ms 89 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]
    11 104 ms 98 ms 102 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
    12 8 ms 97 ms 114 ms 206.28.97.137
    13 112 ms 110 ms 111 ms internap.Boston.savvis.net [208.172.51.230]
    14 113 ms 109 ms 143 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
    15 124 ms 125 ms * perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
    16 108 ms * * 208.95.185.41
    17 113 ms * * 208.95.185.41
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * 111 ms 208.95.185.41

    This is a load of ****ing BULL****. How does a supposedly small patch destroy everyone's ability to log in? I PAID for my sub, and I've been loyal for over 3 years. If the game dies, okay. Life goes on. But you think we could get a little notice first? Bull****ting a patch and blaming it for all this upset is NOT covering up the fact that this game is more than likely OVER. Believe me, us lifers have seen it coming for a LONG time.

    And I would think that with all the money made on BULL**** lock boxes you would at least have the decency to WARN us of any major changes. Just PRETEND you care. That's all we're asking.

    Perfect World, GO **** YOURSELVES.
    My Old Blog about things that could and should have been added when I wrote it. Not sure what I want to do with it now. I'll just keep it available now that most of it is outdated.
  • bigeasy0420bigeasy0420 Member Posts: 2 Arc User
    edited January 2013
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>tracert patchserver.crypticstudio.com

    Tracing route to patchserver.crypticstudio.com [68.178.232.99]
    over a maximum of 30 hops:

    1 2 ms 1 ms 5 ms 192.168.1.1
    2 59 ms 26 ms 29 ms cable-mac1.bflonyse-ar4002.nyroc.rr.com [67.252.
    160.1]
    3 11 ms 15 ms 12 ms gig2-1-2.buffnylsl-pe04.nyroc.rr.com [98.0.0.121
    ]
    4 14 ms 14 ms 12 ms ae9-0.lncsnycd-rtr001.nyroc.rr.com [98.0.3.34]
    5 68 ms 31 ms 31 ms bundle-ether6.rochnyei-rtr000.nyroc.rr.com [98.0
    .3.3]
    6 * 49 ms * ae0-0.vstlny11-rtr000.nyroc.rr.com [24.24.21.210
    ]
    7 31 ms 31 ms 97 ms bundle-ether1.albynyyf-rtr000.nyroc.rr.com [24.2
    4.21.208]
    8 37 ms 30 ms 31 ms ae-5-0.cr0.nyc30.tbone.rr.com [66.109.6.74]
    9 37 ms 30 ms 31 ms 107.14.19.147
    10 61 ms 31 ms 28 ms 66.109.11.26
    11 33 ms 28 ms 85 ms xe-5-1-0.cr1.lga5.us.above.net [64.125.30.205]
    12 68 ms 54 ms 53 ms xe-2-2-0.cr1.dca2.us.above.net [64.125.26.97]
    13 60 ms 76 ms 59 ms xe-2-2-0.cr1.iah1.us.above.net [64.125.29.37]
    14 60 ms 78 ms 60 ms xe-1-0-0.cr2.iah1.us.above.net [64.125.30.70]
    15 88 ms 132 ms 90 ms xe-0-1-0.mpr4.phx2.us.above.net [64.125.28.73]
    16 90 ms 110 ms 112 ms 209.66.64.6.t01121-04.above.net [209.66.64.6]
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 94 ms 113 ms 114 ms parkwebwin-v02.prod.mesa1.secureserver.net [68.1
    78.232.99]

    Trace complete.
  • jplatimerjplatimer Member Posts: 54 Arc User
    edited January 2013
    Well, worked for awhile, but now seems broken again...

    Ah, the vageries of the Interwebs...
  • lagunadlagunad Member Posts: 198 Arc User
    edited January 2013
    Client crashed during an STF, now I can't log in (again).

    Rather odd that it is trying to get to an address in Germany from my location in SoCal...

    Microsoft Windows [Version 6.2.9200]
    (c) 2012 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>tracert launcher.startrekonline.com

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 1 ms 1 ms <1 ms FREEAGENT [192.168.0.1]
    2 33 ms 33 ms 34 ms L100.LSANCA-DSL-03.verizon-gni.net [71.107.64.1]

    3 40 ms 39 ms 39 ms G0-10-3-4.LSANCA-LCR-22.verizon-gni.net [130.81.45.196]
    4 40 ms 37 ms 37 ms so-6-0-0-0.LAX01-BB-RTR2.verizon-gni.net [130.81.29.126]
    5 36 ms 37 ms 36 ms 0.so-7-3-0.XT1.LAX7.ALTER.NET [152.63.10.145]
    6 121 ms 121 ms 121 ms 0.ge-4-3-0.XL3.BOS4.ALTER.NET [152.63.16.34]
    7 124 ms 124 ms 124 ms POS6-0.GW5.BOS4.ALTER.NET [152.63.25.69]
    8 131 ms 126 ms 126 ms internap-gw.customer.alter.net [65.207.236.58]
    9 138 ms 244 ms 279 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
    10 127 ms 127 ms 139 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
    11 * 127 ms * playstartrekonline.de [208.95.185.44]
    12 * * 130 ms playstartrekonline.de [208.95.185.44]

    Trace complete.

    C:\WINDOWS\system32>
  • linyivelinyive Member Posts: 1,086 Arc User
    edited January 2013
    Please excuse the cropping, for I do not have Photoshop installed on this computer. I had to crudely crop out certain stuff on my desktop. I hate MS Paint.

    http://imageshack.us/photo/my-images/441/36916226.jpg/
  • sudoku7sudoku7 Member Posts: 2 Arc User
    edited January 2013
    daqhegh wrote: »
    This is a load of ****ing BULL****. How does a supposedly small patch destroy everyone's ability to log in? I PAID for my sub, and I've been loyal for over 3 years. If the game dies, okay. Life goes on. But you think we could get a little notice first? Bull****ting a patch and blaming it for all this upset is NOT covering up the fact that this game is more than likely VOER. Believe me, us lifers ahve seen it coming for a LONG time.

    It's not the patch itself.

    The same problem occurs with CO currently, which had no patch. It is a backend issue. Given how it's behaving, I suspect it's a mirroring issue.
  • themariethemarie Member Posts: 1,055 Arc User
    edited January 2013
    It's broke again. Can't get in at all.
  • jplatimerjplatimer Member Posts: 54 Arc User
    edited January 2013
    pwebranflakes wrote: »
    We believe the error with the STO launcher has been resolved. Please let us know if you are continuing to see an error when loading it.

    If it is running slow, please post a new tracert post (if you're willing, and after removing personal and sensitive data) so we can look into those reports.

    Cheers,

    Brandon =/\=

    It was back and functioning for awhile, but now similar to before. Can't get into the launcher.
  • sauroman33sauroman33 Member Posts: 0 Arc User
    edited January 2013
    So I can log in it just refuses to load any sectors past 40.96%. Really glad I used dil for my coins instead of actually giving this sorry excuse for a game money.
  • jplatimerjplatimer Member Posts: 54 Arc User
    edited January 2013
    Is the patchserver IP SUPPOSED to be 68.178.232.99? Or is it a different IP?
  • thetokenbritthetokenbrit Member Posts: 0 Arc User
    edited January 2013
    It was working for a while but now it is not.

    I have confidence that Cryptic's Chief Engineer can solve this problem and we'll be warping our way around the Galaxy once again.
  • sudoku7sudoku7 Member Posts: 2 Arc User
    edited January 2013
    lagunad wrote: »
    Client crashed during an STF, now I can't log in (again).

    Rather odd that it is trying to get to an address in Germany from my location in SoCal...

    Microsoft Windows [Version 6.2.9200]
    (c) 2012 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>tracert launcher.startrekonline.com

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 1 ms 1 ms <1 ms FREEAGENT [192.168.0.1]
    2 33 ms 33 ms 34 ms L100.LSANCA-DSL-03.verizon-gni.net [71.107.64.1]

    3 40 ms 39 ms 39 ms G0-10-3-4.LSANCA-LCR-22.verizon-gni.net [130.81.45.196]
    4 40 ms 37 ms 37 ms so-6-0-0-0.LAX01-BB-RTR2.verizon-gni.net [130.81.29.126]
    5 36 ms 37 ms 36 ms 0.so-7-3-0.XT1.LAX7.ALTER.NET [152.63.10.145]
    6 121 ms 121 ms 121 ms 0.ge-4-3-0.XL3.BOS4.ALTER.NET [152.63.16.34]
    7 124 ms 124 ms 124 ms POS6-0.GW5.BOS4.ALTER.NET [152.63.25.69]
    8 131 ms 126 ms 126 ms internap-gw.customer.alter.net [65.207.236.58]
    9 138 ms 244 ms 279 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
    10 127 ms 127 ms 139 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
    11 * 127 ms * playstartrekonline.de [208.95.185.44]
    12 * * 130 ms playstartrekonline.de [208.95.185.44]

    Trace complete.

    C:\WINDOWS\system32>

    That's just what DNS reverselookup is pulling up as the FQDN for that IP., it's not too important.
  • sauroman33sauroman33 Member Posts: 0 Arc User
    edited January 2013
    Well now the launcher has failed too. on a side not I also cannot access the STO website. I need to get to the forums through the main perfect world website. This "patch" nonsense is a load of bull****. Let me tell you.
  • didsterdidster Member Posts: 7 Arc User
    edited January 2013
    didster wrote: »
    Anyone got any news yet? Is there a way onto STO?

    Well i got into the game for 10mins and got froze out when i tried to get into the shipyard on ESD. Driving me nutz. I would do the proxy setting but alas im not a comp person, so need a little instruction on how to it...can anyone help?
  • sauroman33sauroman33 Member Posts: 0 Arc User
    edited January 2013
    Proxy options are under options right in the launcher. GL getting it open tho -.-
  • oftendiesoftendies Member Posts: 0 Arc User
    edited January 2013
    I am close, I can get to the point on the launcher that it displays login area and will say Patch in the Patch/Engage button area, previously I only got a white screen for that launcher window, or the small grey box indicating it was attempting to autoupdate the launcher would hang out until I got the error pop up others have posted.

    Hopefully, this helps:

    C:\Users\Home>tracert launcher.startrekonline.com

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms ****** [***.***.***.***]
    2 6 ms 11 ms 8 ms ***.***.***.***
    3 13 ms 10 ms 11 ms ******* [***.***.***.***]
    4 19 ms 13 ms 20 ms ******* [***.***.***.***]
    5 74 ms 14 ms 13 ms kcm-edge-13.inet.qwest.net [72.165.193.73]
    6 26 ms 26 ms 25 ms dap-brdr-03.inet.qwest.net [67.14.2.89]
    7 58 ms 39 ms 27 ms 63.146.26.94
    8 70 ms 64 ms 63 ms 0.ge-4-3-0.XL3.BOS4.ALTER.NET [152.63.16.34]
    9 64 ms 66 ms 65 ms POS6-0.GW5.BOS4.ALTER.NET [152.63.25.69]
    10 129 ms 134 ms 114 ms internap-gw.customer.alter.net [65.207.236.58]
    11 64 ms 69 ms 71 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
    12 78 ms 72 ms 73 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * 66 ms * www.playstartrekonline.fr [208.95.185.44]
    16 * * * Request timed out.
    17 * * 68 ms www.playstartrekonline.fr [208.95.185.44]

    Trace complete.
  • jplatimerjplatimer Member Posts: 54 Arc User
    edited January 2013
    Now, interestingly, when I start STO, the launcher doesn't load AND IE suddenly opens with a general DNS error.

    Now I tried again, and came to login VERY slowly. Fingers crossed, fellas, and good luck. :)
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