test content
  • Games
  • Social
  • Arc News
  • Support
  • Zen
What is the Arc Client?
Install Arc
Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

Cryptic Launcher Autoupdate Problem

1…5758606263…102

Comments

  • minerdaveasaurminerdaveasaur Member Posts: 2 Arc User
    edited January 2013
    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 8 ms 19 ms 7 ms cpc14-bahd4-2-0-gw.14-2.cable.virginmedia.com [82.21.33.1]

    2 13 ms 6 ms 7 ms renf-core-2a-ae4-1153.network.virginmedia.net [82.23.160.181]

    3 11 ms 11 ms 11 ms manc-bb-1c-ae13-0.network.virginmedia.net [62.253.174.37]

    4 10 ms 12 ms 10 ms manc-bb-1b-ae6-0.network.virginmedia.net [213.105.159.89]

    5 18 ms 17 ms 19 ms popl-bb-1a-as4-0.network.virginmedia.net [212.43.162.85]

    6 19 ms 18 ms 22 ms popl-tmr-1-ae4-0.network.virginmedia.net [213.105.159.2]

    7 27 ms 27 ms 27 ms amst-ic-1-as0-0.network.virginmedia.net [213.105.175.6]

    8 27 ms 27 ms 27 ms te0-7-0-10.ccr21.ams04.atlas.cogentco.com [130.117.15.5]

    9 28 ms 26 ms 27 ms te0-0-0-7.mpd21.ams03.atlas.cogentco.com [130.117.2.61]

    10 33 ms 34 ms 34 ms te0-5-0-7.ccr21.lpl01.atlas.cogentco.com [130.117.48.41]


    11 99 ms 97 ms 98 ms te0-7-0-9.ccr21.bos01.atlas.cogentco.com [154.54.85.209]

    12 139 ms 208 ms 129 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.254]

    13 * * * Request timed out.

    14 * * * Request timed out.

    15 * * * Request timed out.

    16 * * * Request timed out.

    17 * * * Request timed out.

    18 * * * Request timed out.

    19 * * * Request timed out.

    20 * * * Request timed out.

    21 * * * Request timed out.

    22 * * * Request timed out.

    23 * * * Request timed out.

    24 * * * Request timed out.

    25 * * * Request timed out.

    26 * * * Request timed out.

    27 * * * Request timed out.

    28 * * * Request timed out.

    29 * * * Request timed out.

    30 * * * Request timed out.


    Trace complete.

    Basically what i'm getting
  • aiden089aiden089 Member Posts: 114 Arc User
    edited January 2013
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Aiden>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 35 ms 99 ms 99 ms BThomehub.home [192.168.1.254]
    2 8 ms 8 ms 8 ms 217.32.147.105
    3 9 ms 8 ms 8 ms 217.32.147.158
    4 13 ms 12 ms 12 ms 212.140.206.82
    5 11 ms 12 ms 12 ms 217.41.169.193
    6 12 ms 12 ms 12 ms 217.41.169.109
    7 67 ms 11 ms 11 ms 109.159.251.213
    8 21 ms 22 ms 19 ms core1-te-0-0-0-14.ilford.ukcore.bt.net [109.159.
    251.161]
    9 18 ms 17 ms 17 ms transit1-pos9-0.telehouse.ukcore.bt.net [62.6.20
    1.118]
    10 17 ms 19 ms 18 ms t2as1-tge1-4.uk-lon1.eu.bt.net [166.49.211.141]

    11 18 ms 17 ms 18 ms t2a1-ge4-0-0.uk-lon1.eu.bt.net [166.49.135.17]
    12 22 ms 21 ms 20 ms te0-7-0-3.ccr21.lon01.atlas.cogentco.com [130.11
    7.14.49]
    13 19 ms 20 ms 18 ms te0-2-0-4.ccr21.lon13.atlas.cogentco.com [154.54
    .57.114]
    14 95 ms 94 ms 91 ms te0-2-0-4.ccr21.bos01.atlas.cogentco.com [66.28.
    4.189]
    15 95 ms 96 ms 93 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
    134]
    16 107 ms * * 38.111.40.114
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    I live in the UK and the launcher tries to update but does not succeed, and i get the error message that i can not connect to the patch server.
    Nedya.png
  • silence1311silence1311 Member Posts: 0 Arc User
    edited January 2013
    sindrek wrote: »
    What if this rolls all the way into the 3rd anniversary of STO...That'd be kind of sad

    They'll probably increase the time limit. Amazing how many pages this thing filled. I thought it was only me with the patched problem so I uninstalled my Anti-Virus and got a different/better one :P But I uninstalled the game (Gonna be 45 minutes wasted :eek: :( )
  • howiedizzlehowiedizzle Member Posts: 122 Arc User
    edited January 2013
    ix3l wrote: »
    This is the worst time that this downtime could've happened. Unfortunately I and many others who participate have missed the opportunity to get 3k-4k+ dilithium from the SF Academy event that can roughly be played every 1 and a half to 2 days (depends on the time it starts, sometimes in the early hours of the morning for example is no good, 5pm tonight UK time would've been perfect though). Oh well, hopefully it'll be back soon and not fall foul of conflicting with another SF Academy event quite soon.

    EDIT: Haha at my join date, completely wrong. I joined STO since the beginning as a lifetime subscriber.

    It's all part of the plan to make dilithium harder to get... Trust me...
  • ryancage17ryancage17 Member Posts: 1 Arc User
    edited January 2013
    What is happening Is I click on the star trek online icon on my desktop and it comes up with a small box that says "Trying to update the launcher, please be patient. Tried connecting 2 times.

    Then a larger box will appear 30 seconds later saying "unable to establish connection with patch server, please check your internet connection " But my internet is working perfectly... Really need help on this :/
  • stark2kstark2k Member Posts: 1,467 Arc User
    edited January 2013
    Keep getting the launcher message, and I keep getting the same response - telling me to contact my internet provider.

    Is there some issue here - my net is fine / running road runner turbo - Its after this last patch this morning that I started to get this launcher update issue.

    Whats going on?

    I use Steam to access STO - I did a file validation / all is fine from my end.

    Is this due to weather?

    Is there an issue with the launcher itself?
    StarTrekIronMan.jpg
  • katoualkatoual Member Posts: 9 Arc User
    edited January 2013
    I just wanted to add that Startrek Online Gateway has the same issue, timing out in Boston. I don't know if that helps any but thought I would post.
  • borgsbuilderborgsbuilder Member Posts: 5 Arc User
    edited January 2013
    mrbaconsah wrote: »
    That's not the IP with the problem.

    Although, I didn't check, was just responding to people.. hence my :) get out clause at the end.

    As I've said before, my strongest bet is an upstream load balancer with crappy routing in it.
    Same with .44 xD

    The whole netblock is being under Dominion attack !

    Ive checked tcpdump's output and something behind port 7255 is balancing traffic to a blackhole xD
  • gwassalorgwassalor Member Posts: 164
    edited January 2013
    Microsoft Windows [Verze 6.0.6002]
    Copyright (c) 2006 Microsoft Corporation. V?echna pr?va vyhrazena.

    C:\Users\Martin>tracert launcher.startrekonline.com

    V?pis trasy k launcher.startrekonline.com [208.95.185.44]
    s nejv??e 30 směrov?n?mi:

    1 * * * Vypr?el časov? limit ??dosti.
    2 7 ms 8 ms 9 ms ip-86-49-52-129.net.upcbroadband.cz [86.49.52.129]
    3 12 ms 11 ms 13 ms 84.116.220.237
    4 11 ms 13 ms 11 ms 84.116.221.37
    5 13 ms 10 ms 12 ms 84-116-130-230.aorta.net [84.116.130.230]
    6 21 ms 11 ms 13 ms ge-0-1-0.prg11.ip4.tinet.net [77.67.90.25]
    7 135 ms 133 ms 133 ms xe-1-2-0.bos11.ip4.tinet.net [89.149.183.13]
    8 119 ms 120 ms 120 ms internap-gw.ip4.tinet.net [77.67.77.54]
    9 122 ms 120 ms 123 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
    10 122 ms 124 ms 125 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
    11 * 119 ms * playstartrek.fr [208.95.185.44]
    12 * * * Vypr?el časov? limit ??dosti.
    13 * * * Vypr?el časov? limit ??dosti.
    14 * * * Vypr?el časov? limit ??dosti.
    15 * * * Vypr?el časov? limit ??dosti.
    16 * * * Vypr?el časov? limit ??dosti.
    17 * * * Vypr?el časov? limit ??dosti.
    18 * * * Vypr?el časov? limit ??dosti.
    19 * * * Vypr?el časov? limit ??dosti.
    20 * * * Vypr?el časov? limit ??dosti.
    21 * * * Vypr?el časov? limit ??dosti.
    22 * * * Vypr?el časov? limit ??dosti.
    23 * * * Vypr?el časov? limit ??dosti.
    24 * * * Vypr?el časov? limit ??dosti.
    25 * * * Vypr?el časov? limit ??dosti.
    26 * * * Vypr?el časov? limit ??dosti.
    27 * * * Vypr?el časov? limit ??dosti.
    28 * * * Vypr?el časov? limit ??dosti.
    29 * * * Vypr?el časov? limit ??dosti.
    30 * * * Vypr?el časov? limit ??dosti.

    Trasov?n? bylo dokončeno.

    C:\Users\Martin>

    Sorry for the foreign language, I think you get the idea...
  • thebumblethebumble Member Posts: 2
    edited January 2013
    sunfrancks wrote: »
    I am in game now through that method.

    Download Private tunnel.

    Install and connect ( you can also use any VPN)

    Load the launcher, login and let it patch.

    Make sure auto patching is off under launcher options.

    Click engage and go into one of your characters.

    Dissconnect from your vpn or private tunnel.

    You will see that you are dissconnected, but leave the window open!!

    Wait a couple of mins for your own broadband to reconnect.

    Log back into game.

    Voila :D



    Never thought of using it this way but it works. This should work for those people without cell phones. I'm playing now.

    Be aware, if you have on demand patching enabled, you'll crash when you try and leave the instance your in. Smart STO players don't patch on demand..:P
  • bluedarkybluedarky Member Posts: 548 Arc User
    edited January 2013
    I don't know if it's related, but if i try to connect to startrekonline.com or champions-online.com then they fail to connect as well. Usually they'd redirect to the correct site (co.perfectworld.com or sto.perfectworld.com) but they're timing out as well.
  • captainpainfulcaptainpainful Member Posts: 0 Arc User
    edited January 2013
    gwyrdd wrote: »
    I'm having the same issue with the launch, I tried the tethering option with my phone, that worked but when switched back to my main connection dropped. I'm on Virgin Media in the UK and my tests are as follows:

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 20 ms 15 ms 15 ms cpc9-ely05-2-0-gw.5-1.cable.virginmedia.com [81.106.59.1]
    2 24 ms 13 ms 12 ms cdif-core-2a-ae3-1976.network.virginmedia.net [62.254.253.105]
    3 13 ms 22 ms 16 ms brhm-bb-1a-ae6-0.network.virginmedia.net [62.253.174.81]
    4 16 ms 22 ms 14 ms brhm-bb-1c-ae6-0.network.virginmedia.net [62.253.174.98]
    5 17 ms 35 ms 18 ms nrth-bb-1c-et-400-0.network.virginmedia.net [62.253.174.226]
    6 19 ms 18 ms 43 ms nrth-bb-1a-ae3-0.network.virginmedia.net [62.253.174.105]
    7 19 ms 22 ms 24 ms nrth-tmr-1-ae1-0.network.virginmedia.net [213.105.159.30]
    8 42 ms 32 ms 32 ms fran-ic-1-as0-0.network.virginmedia.net [62.253.185.81]
    9 36 ms 34 ms 35 ms te0-7-0-7.mpd22.fra03.atlas.cogentco.com [130.117.14.133]
    10 37 ms 31 ms 35 ms te0-2-0-2.mpd22.ams03.atlas.cogentco.com [130.117.3.85]
    11 40 ms 46 ms 37 ms te0-4-0-2.ccr22.lpl01.atlas.cogentco.com [154.54.58.42]
    12 102 ms 104 ms 104 ms te0-6-0-4.ccr22.bos01.atlas.cogentco.com [154.54.85.221]
    13 105 ms 106 ms 107 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.130]
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    and here is the net test:

    contacting nettest server..
    Local IP: **.**.**.***
    Ping: 100.0 msec
    Port: 80: 549 KB/sec 10 KB/sec 590 KB/sec 500
    Port: 80: 485 KB/sec 13 KB/sec 523 KB/sec 500
    Port: 443: 549 KB/sec 16 KB/sec 589 KB/sec 500
    Port: 443: 482 KB/sec 14 KB/sec 515 KB/sec 500
    Port: 7255: 494 KB/sec 15 KB/sec 531 KB/sec 500
    Port: 7255: 490 KB/sec 8 KB/sec 521 KB/sec 500
    Port: 7003: 498 KB/sec 13 KB/sec 535 KB/sec 500
    Port: 7003: 477 KB/sec 11 KB/sec 512 KB/sec 500
    Port: 7202: 470 KB/sec 13 KB/sec 502 KB/sec 500
    Port: 7202: 525 KB/sec 9 KB/sec 561 KB/sec 500
    Port: 7499: 525 KB/sec 11 KB/sec 563 KB/sec 500
    Port: 7499: 470 KB/sec 10 KB/sec 504 KB/sec 500
    Port: 80: 527 KB/sec 16 KB/sec 568 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec.

    Please fix it soon, thank you I can play all my other MMO's fine but not this one and this is the one I want to play :D
    nacrana wrote: »
    #1000 :D yeah

    quoted to wrong post
  • buzzoutbuzzout Member Posts: 119 Arc User
    edited January 2013
    ryancage17 wrote: »
    What is happening Is I click on the star trek online icon on my desktop and it comes up with a small box that says "Trying to update the launcher, please be patient. Tried connecting 2 times.

    Then a larger box will appear 30 seconds later saying "unable to establish connection with patch server, please check your internet connection " But my internet is working perfectly... Really need help on this :/

    Have you bothered to read a single post on the previous 100+ pages? It's doing it to everybody.
  • futilepurposefutilepurpose Member Posts: 23 Arc User
    edited January 2013
    I cant believe others can play the game now ...

    THIS CANT BE TRUE, WITHOUT ME EVERY GAME IS BORING! :D
  • drevuuldrevuul Member Posts: 0 Arc User
    edited January 2013
    sindrek wrote: »
    Captain's Log: Supplemental
    A strange rumbling and feeling in my stomach is occurring and I have also located in what appears to be a 21st century refrigerator device, a loaf of bread, ham, cheddar cheese, lettuce, and mayonnaise. How can I make use of these objects?

    First Officer's Log: have been tasked by the Captain to produce something called a "Ham, Cheese and Salad sandwich"...... have resorted to my Great Grandmothers cook book, believe it or not its actually a paper book :eek: How quaint.
  • mrbaconsahmrbaconsah Member Posts: 39 Arc User
    edited January 2013
    borgsbuilder wrote: »
    Same with .44 xD

    The whole netblock is being under Dominion attack !

    Ive checked tcpdump's output and something behind port 7255 is balancing traffic to a blackhole xD

    Yep, I got that too.

    I'm UK, VirginMedia.

    So if you've got that in Spain...
  • verlaine11verlaine11 Member Posts: 0 Arc User
    edited January 2013
    Hmm well thats interesting, im sure i was reading a thread what had just hit 100pages and i go browse a couple of sites for a minute or so, refresh this one and BANG 170+ pages, methinks there be some merging going on.
  • thisisoverlordthisisoverlord Member Posts: 949 Arc User
    edited January 2013
    verlaine11 wrote: »
    Hmm well thats interesting, im sure i was reading a thread what had just hit 100pages and i go browse a couple of sites for a minute or so, refresh this one and BANG 170+ pages, methinks there be some merging going on.

    Someone forum side dun screwed up and duplicated a million posts or something
    [SIGPIC][/SIGPIC]
    #2311#2700#2316#2500
  • venarravenarra Member Posts: 112 Arc User
    edited January 2013
    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 38 ms 7 ms <1 ms 192.168.0.1
    2 * * * Request timed out.
    3 9 ms 8 ms 7 ms tge7-1.austtxd-er01.texas.rr.com [66.68.5.24]
    4 18 ms 15 ms 16 ms tge0-11-0-10.austtxa-cr01.texas.rr.com [24.27.13
    .210]
    5 15 ms 15 ms 15 ms agg22.dllatxl3-cr01.texas.rr.com [24.175.41.46]

    6 19 ms 23 ms 15 ms 107.14.17.136
    7 14 ms 14 ms 13 ms 107.14.17.234
    8 16 ms 15 ms 13 ms te0-7-0-15.ccr21.dfw03.atlas.cogentco.com [154.5
    4.11.49]
    9 16 ms 15 ms 16 ms te0-3-0-4.ccr21.dfw01.atlas.cogentco.com [154.54
    .82.17]
    10 24 ms 34 ms 25 ms te0-3-0-0.mpd21.mci01.atlas.cogentco.com [154.54
    .3.18]
    11 42 ms 43 ms 43 ms te0-3-0-2.mpd21.ord01.atlas.cogentco.com [154.54
    .7.137]
    12 65 ms 64 ms 63 ms te0-4-0-6.ccr21.bos01.atlas.cogentco.com [154.54
    .45.246]
    13 65 ms 159 ms 82 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
    134]
    14 66 ms 72 ms * 38.111.40.114
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * 67 ms 208.95.185.41

    Trace complete.

    contacting nettest server..
    Local IP: 68.203.11.196
    Ping: 68.5 msec
    Port: 80: 139 KB/sec 3 KB/sec 147 KB/sec 500
    Port: 80: 140 KB/sec 3 KB/sec 149 KB/sec 500
    Port: 443: 173 KB/sec 4 KB/sec 183 KB/sec 500
    Port: 443: 643 KB/sec 12 KB/sec 679 KB/sec 500
    Port: 7255: 136 KB/sec 3 KB/sec 145 KB/sec 500
    Port: 7255: 139 KB/sec 3 KB/sec 147 KB/sec 500
    Port: 7003: 133 KB/sec 3 KB/sec 141 KB/sec 500
    Port: 7003: 663 KB/sec 13 KB/sec 699 KB/sec 500
    Port: 7202: 152 KB/sec 5 KB/sec 162 KB/sec 500
    Port: 7202: 136 KB/sec 3 KB/sec 144 KB/sec 500
    Port: 7499: 127 KB/sec 3 KB/sec 134 KB/sec 500
    Port: 7499: 169 KB/sec 4 KB/sec 180 KB/sec 500
    Port: 80: 663 KB/sec 16 KB/sec 703 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec

    In addition to ipconfig /release /renew, people might try ipconfig /flushDNS in the command prompt.
    Bring back the Typhoon! https://www.google.com/url?sa=i&amp;source=images&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjZs7-t25zkAhVNKawKHfSkAQUQjRx6BAgBEAQ&amp;url=https://memory-beta.fandom.com/wiki/ISS_Battleship&amp;psig=AOvVaw2Ey6Rfs-VdHCjA0cl6ngSA&amp;ust=1566777512011603
  • hicks451hicks451 Member Posts: 98 Arc User
    edited January 2013
    A word of advice to anyone who can't get logged in right now. Forget about playing STO as you will only be disapointed and you might as well wait intill tomorrow!!!!! If you need to use your mobile phone or 3rd party program to log in then its a total shame and a joke!!!!! I for one have given up after nearly 6 hours of waiting and i find it nothing but a total disapoinment that nothing can be sorted out even with all the free details kind members have given to you!!!!! What a total joke :(
  • zetaeffrittzetaeffritt Member Posts: 8 Arc User
    edited January 2013
    I love Wooly Hats
  • enyalius78enyalius78 Member Posts: 0 Arc User
    edited January 2013
    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 39 ms 26 ms 29 ms cpe-075-190-128-001.carolina.res.rr.com [75.190.
    128.1]
    2 14 ms 15 ms 15 ms cpe-024-074-254-117.carolina.res.rr.com [24.74.2
    54.117]
    3 12 ms 12 ms 15 ms ae18.chrlncpop-rtr1.southeast.rr.com [24.93.64.6
    ]
    4 24 ms 23 ms 23 ms ae-3-0.cr0.atl20.tbone.rr.com [66.109.6.82]
    5 18 ms 18 ms 18 ms 107.14.19.11
    6 27 ms 28 ms 28 ms te3-4.ccr01.atl02.atlas.cogentco.com [154.54.12.
    109]
    7 29 ms 28 ms 28 ms te0-0-0-1.mpd21.atl01.atlas.cogentco.com [154.54
    .40.249]
    8 29 ms 28 ms 28 ms te0-1-0-6.mpd21.dca01.atlas.cogentco.com [154.54
    .1.226]
    9 65 ms 34 ms 35 ms te0-0-0-2.mpd21.jfk02.atlas.cogentco.com [154.54
    .41.18]
    10 44 ms 42 ms 40 ms te0-3-0-2.ccr21.bos01.atlas.cogentco.com [154.54
    .44.14]
    11 41 ms 54 ms 41 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
    ]
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.
  • madmanmoonmadmanmoon Member Posts: 20 Arc User
    edited January 2013
    I'm on Verizon FiOS in the US, and same issue - launcher won't autoupdate, can't connect to startrekonline.com. Tracert below:

    Microsoft Windows [Version 6.2.9200]
    (c) 2012 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>cd\

    C:\>tracert patchserver.startrekonline.com
    Unable to resolve target system name patchserver.startrekonline.com.

    C:\>tracert launcher.startrekonline.com

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 1 ms <1 ms <1 ms READYSHARE [192.168.0.1]
    2 1 ms 1 ms <1 ms 192.168.1.1
    3 5 ms 4 ms 4 ms L100.WASHDC-VFTTP-120.verizon-gni.net [**.***.***.*]
    4 6 ms 8 ms 6 ms G0-9-0-3.WASHDC-LCR-22.verizon-gni.net [130.81.182.232]
    5 6 ms 9 ms 6 ms so-7-1-0-0.RES-BB-RTR1.verizon-gni.net [130.81.199.32]
    6 27 ms 30 ms 28 ms xe-4-0-4-0.BOS-BB-RTR2.verizon-gni.net [130.81.19.32]
    7 32 ms 39 ms 32 ms 0.ge-1-0-0.XL4.BOS4.ALTER.NET [152.63.19.245]
    8 30 ms 32 ms 32 ms POS7-0.GW5.BOS4.ALTER.NET [152.63.25.57]
    9 25 ms 24 ms 25 ms internap-gw.customer.alter.net [65.207.236.58]
    10 24 ms 25 ms 24 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
    11 36 ms 35 ms 36 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 36 ms * * launcher.startrekonline.com [208.95.185.44]
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.
  • johocroljohocrol Member Posts: 35 Arc User
    edited January 2013
    zetaeffritt wrote: »
    I love Wooly Hats

    Best post in the thread :o
  • caranfangcaranfang Member Posts: 1 Arc User
    edited January 2013
    It seems that they've managed to patch the game to death. ;)

    MAC OS X 10.6.8 with WineSkin wrapper

    PING launcher.startrekonline.com (208.95.185.44): 56 data bytes
    Request timeout for icmp_seq 0
    Request timeout for icmp_seq 1
    Request timeout for icmp_seq 2
    Request timeout for icmp_seq 3
    Request timeout for icmp_seq 4
    Request timeout for icmp_seq 5
    64 bytes from 208.95.185.44: icmp_seq=6 ttl=22 time=93.199 ms
    Request timeout for icmp_seq 7
    Request timeout for icmp_seq 8

    --- launcher.startrekonline.com ping statistics ---
    10 packets transmitted, 1 packets received, 90.0% packet loss
    round-trip min/avg/max/stddev = 93.199/93.199/93.199/0.000 ms

    traceroute to launcher.startrekonline.com (208.95.185.44), 64 hops max, 52 byte packets
    1 arcor.easybox (**.**.**.**) 53.365 ms 1.050 ms 8.131 ms
    2 dslc-082-083-192-001.pools.arcor-ip.net (**.**.**.**) 7.832 ms
    145.254.11.201 (145.254.11.201) 8.225 ms 10.645 ms
    3 92.79.213.138 (92.79.213.138) 16.128 ms 22.314 ms 23.334 ms
    4 xe-0-2-3-xcr1.amt.cw.net (208.173.212.1) 20.529 ms 18.451 ms 20.181 ms
    5 te3-8.ccr01.ams05.atlas.cogentco.com (130.117.15.197) 23.021 ms
    te1-4.ccr01.ams05.atlas.cogentco.com (130.117.14.161) 18.693 ms 20.824 ms
    6 te0-5-0-1.mpd21.ams03.atlas.cogentco.com (154.54.72.46) 20.556 ms
    te0-5-0-1.ccr21.ams03.atlas.cogentco.com (154.54.72.42) 16.740 ms
    te0-3-0-7.ccr22.ams03.atlas.cogentco.com (130.117.51.34) 21.531 ms
    7 te0-0-0-2.ccr22.lpl01.atlas.cogentco.com (154.54.37.102) 30.795 ms
    te0-4-0-2.ccr21.lpl01.atlas.cogentco.com (154.54.58.62) 29.589 ms
    te0-3-0-2.ccr21.lpl01.atlas.cogentco.com (154.54.37.94) 34.025 ms
    8 te0-0-0-3.ccr22.bos01.atlas.cogentco.com (154.54.42.101) 96.381 ms
    te0-5-0-3.ccr22.bos01.atlas.cogentco.com (154.54.44.189) 95.931 ms
    te0-7-0-9.ccr21.bos01.atlas.cogentco.com (154.54.85.209) 102.225 ms
    9 te4-4.ccr01.bos06.atlas.cogentco.com (66.28.4.42) 97.076 ms
    te4-2.ccr01.bos06.atlas.cogentco.com (66.28.4.254) 97.936 ms
    te3-2.ccr01.bos06.atlas.cogentco.com (154.54.46.130) 93.682 ms
    10 * * *
    11 * * *
    12 * www.startrekonline.com (208.95.185.44) 96.701 ms *
  • mart1701mart1701 Member Posts: 0 Arc User
    edited January 2013
    Same issue launcher won't autoupdate, can't connect to startrekonline.com.


    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Martin>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 11 ms 14 ms 31 ms cpc7-bahd4-2-0-gw.14-2.cable.virginmedia.com [82
    .8.38.1]
    2 13 ms 69 ms 14 ms renf-core-2b-ae4-1152.network.virginmedia.net [8
    2.23.160.237]
    3 16 ms 26 ms 14 ms leed-bb-1c-ae2-0.network.virginmedia.net [62.253
    .174.41]
    4 21 ms 19 ms 19 ms nrth-bb-1c-ae9-0.network.virginmedia.net [62.253
    .174.122]
    5 51 ms 28 ms 28 ms nrth-bb-1a-ae3-0.network.virginmedia.net [62.253
    .174.105]
    6 22 ms 33 ms 20 ms nrth-tmr-1-ae1-0.network.virginmedia.net [213.10
    5.159.30]
    7 41 ms 35 ms 46 ms fran-ic-1-as0-0.network.virginmedia.net [62.253.
    185.81]
    8 38 ms 47 ms 44 ms te0-7-0-7.mpd22.fra03.atlas.cogentco.com [130.11
    7.14.133]
    9 38 ms 46 ms 35 ms te0-2-0-2.mpd22.ams03.atlas.cogentco.com [130.11
    7.3.85]
    10 47 ms 48 ms 45 ms te0-1-0-2.ccr22.lpl01.atlas.cogentco.com [154.54
    .37.110]
    11 110 ms 119 ms 115 ms te0-6-0-4.ccr22.bos01.atlas.cogentco.com [154.54
    .85.221]
    12 107 ms 107 ms 109 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
    130]
    13 * * 119 ms 38.111.40.114
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * 111 ms * 208.95.185.41
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    C:\Users\Martin>
  • UnknownUnknown
    edited January 2013
    This content has been removed.
  • rozix1981rozix1981 Member Posts: 1 Arc User
    edited January 2013
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\>tracert launcher.startrekonline.com

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 48 ms 32 ms 32 ms cpe-142-129-128-1.socal.res.rr.com [142.129.128.1]
    2 30 ms 16 ms 23 ms 76.166.19.205
    3 21 ms 23 ms 23 ms tge0-8-0-10.vnnycajz-ccr02.socal.rr.com [72.129.13.108]
    4 22 ms 23 ms 23 ms 72.129.13.2
    5 23 ms 23 ms 24 ms ae-6-0.cr0.lax30.tbone.rr.com [66.109.6.214]
    6 18 ms 17 ms 18 ms ae-1-0.pr0.lax10.tbone.rr.com [66.109.6.131]
    7 19 ms 21 ms 18 ms te0-7-0-19.ccr22.lax05.atlas.cogentco.com [154.54.10.65]
    8 21 ms 32 ms 32 ms te0-1-0-1.ccr22.lax01.atlas.cogentco.com [130.117.50.89]
    9 55 ms 64 ms 58 ms te0-2-0-5.ccr22.iah01.atlas.cogentco.com [154.54.27.18]
    10 89 ms 99 ms 79 ms te0-0-0-2.ccr22.atl01.atlas.cogentco.com [154.54.5.93]
    11 91 ms 102 ms 99 ms te0-3-0-2.ccr22.dca01.atlas.cogentco.com [154.54.1.122]
    12 105 ms 103 ms 92 ms te0-7-0-14.mpd22.jfk02.atlas.cogentco.com [154.54.41.26]
    13 95 ms 94 ms 95 ms te0-3-0-5.ccr21.bos01.atlas.cogentco.com [154.54.44.34]
    14 119 ms 99 ms 99 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.130]
    15 * * * Request timed out.
    16 * * 96 ms forums.startrekonline.com [208.95.185.44]

    Trace complete.

    C:\>
  • joelorionjoelorion Member Posts: 1 Arc User
    edited January 2013
    Microsoft Windows [Version 6.2.9200]
    (c) 2012 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms fritz.box [192.168.178.1]
    2 7 ms 8 ms 8 ms 83-169-164-106-isp.superkabel.de [83.169.164.106
    ]
    3 8 ms 7 ms 8 ms 88-134-218-246-dynip.superkabel.de [88.134.218.2
    46]
    4 10 ms 7 ms 8 ms 88-134-193-56-dynip.superkabel.de [88.134.193.56
    ]
    5 7 ms 9 ms 8 ms 88-134-204-118-dynip.superkabel.de [88.134.204.1
    18]
    6 13 ms 13 ms 14 ms 88-134-201-54-dynip.superkabel.de [88.134.201.54
    ]
    7 11 ms 11 ms 10 ms 88-134-201-1-dynip.superkabel.de [88.134.201.1]

    8 12 ms 11 ms 10 ms bei-b2-link.telia.net [213.248.88.237]
    9 33 ms 24 ms 25 ms ffm-bb2-link.telia.net [213.155.132.130]
    10 80 ms 29 ms 28 ms ffm-b12-link.telia.net [213.155.135.13]
    11 40 ms 39 ms 40 ms bundle-ether100.ccr22.fra03.atlas.cogentco.com [
    130.117.14.89]
    12 39 ms 36 ms 35 ms te0-3-0-2.ccr22.ams03.atlas.cogentco.com [154.54
    .39.193]
    13 43 ms 46 ms 45 ms te0-2-0-0.ccr22.lon13.atlas.cogentco.com [130.11
    7.1.170]
    14 43 ms 43 ms 44 ms te0-1-0-0.ccr22.lpl01.atlas.cogentco.com [154.54
    .60.106]
    15 113 ms 111 ms 115 ms te0-3-0-3.ccr22.bos01.atlas.cogentco.com [154.54
    .1.157]
    16 114 ms 113 ms 113 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
    4]
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 116 ms * * 208.95.185.41
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    C:\WINDOWS\system32>


    contacting nettest server..
    Local IP: 146.52.68.135
    Ping: 107.2 msec
    Port: 80: 520 KB/sec 16 KB/sec 551 KB/sec 500
    Port: 80: 522 KB/sec 17 KB/sec 553 KB/sec 500
    Port: 443: 599 KB/sec 19 KB/sec 631 KB/sec 500
    Port: 443: 496 KB/sec 16 KB/sec 522 KB/sec 500
    Port: 7255: 538 KB/sec 20 KB/sec 572 KB/sec 500
    Port: 7255: 487 KB/sec 21 KB/sec 515 KB/sec 500
    Port: 7003: 468 KB/sec 15 KB/sec 495 KB/sec 500
    Port: 7003: 551 KB/sec 18 KB/sec 584 KB/sec 500
    Port: 7202: 520 KB/sec 16 KB/sec 551 KB/sec 500
    Port: 7202: 477 KB/sec 15 KB/sec 503 KB/sec 500
    Port: 7499: 522 KB/sec 22 KB/sec 552 KB/sec 500
    Port: 7499: 533 KB/sec 17 KB/sec 564 KB/sec 500
    Port: 80: 528 KB/sec 17 KB/sec 560 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
    hit return to exit
  • hanoverhanover Member Posts: 0 Arc User
    edited January 2013
    Again with this cogentco TRIBBLE. No way you could possibly anticipate something with a long-established history of problems, let alone checking it out remotely before a patch goes live.
    :rolleyes:
    Does Arc install a root kit? Ask a Dev today!
Sign In or Register to comment.