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Make the All Good Things Galaxy Non-exclusive to the Referral Program

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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Hey Dstahl, any chance you might revise the way the program works? As I pointed out the reward of the AGT Galaxy is if the friends subscribes. Since they get their first month free, it's entirely reasonable that they might decide they don't like the game and not subscribe. The decision they make is based on if Cryptic made a fruitful game to hold their interest and not the work and effort I put into getting them to the game. If all five friends I recruit to STO decide not to subscribe to the game after the first month, I've just wasted my time without getting the cherry.

    For example if the five folks I introduce to the game don't subscribe, having a few more folks purchase the game would substitute for the loss of the subscription.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    dstahl wrote:
    Is that before or after people started a riot in the store over a promotional sign?

    If it was before - I could see your point - but once people are calling for the store to be burned, I say its fair game to call a riot a riot.

    Expecially when you most people wanted an alternate way to get a T5 Galaxy - and that has been in the plans the entire time - it just required a few minutes for us to find the thread and respond with the answer.
    Sorry, I guess I missed the part where customers were storming your building with torches. I thought this was just a bunch of whining about yet another piece of useless fluff by those that seem transfixed with owning everything in the game.

    Not sure how nerd rage equals destroying your company, as I think you are doing fine all by yourself, but whatever.

    It is nice that you finally inform everyone in this way. Would you also have any delivery dates for these additional bits of useless fluff as well?

    Or is it, maybe...just...later?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    I'm this close to invoking a carebear stare on y'all.

    Now I've got 'Ultimate Showdown of Ultimate Destiny' going through my mind....
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    J-Sheridan wrote:
    I think ALL of the C-store items should be available via gameplay methods. The C-store or referral methods would just allow people to use RL means to get them if they somehow cant get in via the gameplay method.

    In accordance with the new policy I wish Cryptic would adopt, I am now replacing your post with pictures of kittens.

    http://thebsreport.files.wordpress.com/2009/10/lucky-kitten-photo.jpg
    http://savasplace.com/wp-content/uploads/2009/04/laughing_kitten.jpg
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    dstahl wrote: »
    Is that before or after people started a riot in the store over a promotional sign?

    If it was before - I could see your point - but once people are calling for the store to be burned, I say its fair game to call a riot a riot.

    Expecially when most people wanted an alternate way to get a T5 Galaxy - and that has been in the plans the entire time - it just required a few minutes for us to find the thread and respond with the answer.



    Actually, it does have the bad-TRIBBLE phaser cannon on the underside of the saucer - it is a unique power that comes with the ship (ie not a weapon slot) and fires a narrow cylindor beam that (I believe) will be capable of hitting multiple targets.

    A T5 galaxy? I don't see people rioting over a variant, I see them wanting that same TNG All Good Things Galaxy. So unless you specifically mean that THAT MODEL will be available in the future (hopefully not via the c-store) then okay. But if not... then yea that sucks.

    As for his point... it doesn't matter whether an issue occurs before or after a riot so to speak. There is no "fair game" when it comes to community management, or customer relations. Your tone was condescending and by no means sympathetic or empathic. Were your words noble or abrasive. What's up Dan?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    I am still pitching my forks and building my fires until I hear something along the lines of T5 Connie (Movie and/or TOS) !!

    And I don't mean "Connie, the secretary on the 122nd floor of Cryptic Studios" :p because, chanting "Constitution-Class" is Five syllables and five syllables don't make very good crowd chants!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010

    Or is it, maybe...just...later?

    Cryptic doesn't use "later"...

    They use "very soon". I've been here since the end of 2008... I know!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    dstahl wrote: »
    Before any more pitchforks get handed out... let me offer up some info before you go burning down the village.

    The 3-Nacelle Future Enterprise config will be an exclusive variant of a T5 Galaxy ship we are planning to add to the game as we increase the skillcap at various points in the future. In fact I see plans on the schedule to add T5 versions of the Galaxy, Intrepid, and Defiant class.

    So yes - the Future Enterprise - 3 Nacelle config is an exclusive "variant" and may be the only T5 Galaxy for a while, but there will be ways to get similar ships in the future - they just might not have the 3rd Nacelle - or front mount single phaser cannon.

    you may now go back to your regularly scheduled riot...

    What about a T5 Constitution?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Gold-Rush wrote: »
    because, chanting "Constitution-Class" is Five syllables and five syllables don't make very good crowd chants!

    Samoa Joe disagrees.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Hunter41 wrote: »
    Adding fan favourite ship classes with T5 variants is a smart move, and I hope Cryptic develops a variety of methods to acquire the different ships. I thought the idea of ship schematics being brought to Memory Alpha was interesting. I would amend that concept to have Cryptic create a Utopia Planetia social site. Players bring their 'special' schematics (acquired through STF mission rewards, cryptic points, veteran reward, recruiting, etc.) to the shipyard, and their special 'modernized' classic design is built 'by special starfleet disponsation'. It should be unique process from the usual 'ship stores' as an added reward and incentive to high level/end game players.

    It's a good idea because the developers have been saying they've got the Solar System mapped out but just need reasons for people to go to the various planets...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Wow. What do you think you would get if you were standing behind a retail counter and spoke to me like that? Not my money, that's for sure.

    Why do you feel this is different?

    Not anyone else's fault you have no sense of humor. I worked both retail and customer service, and you wouldn't believe the comments we made soemtimes when customers were being particularly obnoxious and/or demanding...and yet, they would pay us, and come back tfor more.

    You think twhat dstahl said was bad, go to some of the more "fashionista" coffe shops sometimes and talk to some of the barristas - they mean it in fun, and dstahl does too.

    In other words, don't get your panties in a bunch - just because YOU have no sense of humor, doesn't mean that others don't either.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    dstahl wrote: »
    Before any more pitchforks get handed out... let me offer up some info before you go burning down the village.

    The 3-Nacelle Future Enterprise config will be an exclusive variant of a T5 Galaxy ship we are planning to add to the game as we increase the skillcap at various points in the future. In fact I see plans on the schedule to add T5 versions of the Galaxy, Intrepid, and Defiant class.

    So yes - the Future Enterprise - 3 Nacelle config is an exclusive "variant" and may be the only T5 Galaxy for a while, but there will be ways to get similar ships in the future - they just might not have the 3rd Nacelle - or front mount single phaser cannon.

    you may now go back to your regularly scheduled riot...

    QX, thanks for the information.

    This miiiight be the sort of thing you want to let people know when tidbits like a three-nacelle T5 Galaxy get announced. =)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Fewzz wrote: »
    The game needs seriously big fistfulls of content yet they take time to make these items and ones like the Table when they should be adding to the game , fixing the bucketload of bugs.
    Take time out to help players who have told them they cant play at all because of a bug perhaps?

    Even when they do make ship parts for us they charge us more , yes i kow we dont have to buy it but its time spent with our subs is it not?

    Saying that i would buy these items from the c-store and have done so , but this is bewilldering , if i had 5 friends interested enough dont you think id have asked for them to join me? A couple have done and since left yet im here still.

    Ive been here since headstart but to get the GX by buying or refering 5 more friends is plain daft when i should get it in the c-store , infact it sould be added free of charge! im asumeing they got it passed so they can add it , then add it now for free or c-store.

    Game needs more to it and at end game , so dont charge us even more when were paying for very little returns , and useing our paid subs to make something to charge us once more for .

    Ive tried to defend the game to my friends but cant defend it even more, if these silly little things continue to carry on , theres allready a divide cryptic made when they added the table so dont make more divides!

    I couldn't let this go - I'm surprised no one else has stated this..

    The people working on these items ARE NOT the same people responsible for fixing bugs.

    A modeler for ships, planets, etc, may not be the best person to debug actual game code. Someone working in the sound effects department would likely not be the best choice to tweak game balance.

    It would be a waste of resources to have the content teams, including those working on items like this, idle while bugs are fixed. Well I know this game needs many bugs fixed, but the guys who make cool stuff for us need to keep busy, too. :)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Callasan wrote: »
    Not anyone else's fault you have no sense of humor. I worked both retail and customer service, and you wouldn't believe the comments we made soemtimes when customers were being particularly obnoxious and/or demanding...and yet, they would pay us, and come back tfor more.

    You think twhat dstahl said was bad, go to some of the more "fashionista" coffe shops sometimes and talk to some of the barristas - they mean it in fun, and dstahl does too.

    I was just about to share my story as a starbucks barista. Sometimes you have to draw the line with customers. Dstahl is a human being too you know.

    Believe me, I keep my pitch fork and torch right by my computer. I do see where he is coming from though.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Gold-Rush wrote: »
    I am still pitching my forks and building my fires until I hear something along the lines of T5 Connie (Movie and/or TOS) !!

    And I don't mean "Connie, the secretary on the 122nd floor of Cryptic Studios" :p because, chanting "Constitution-Class" is Five syllables and five syllables don't make very good crowd chants!

    But it's FIVE syllables. Cryptic loves the number FIVE. :D
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    dstahl wrote: »
    Actually, it does have the bad-TRIBBLE phaser cannon on the underside of the saucer - it is a unique power that comes with the ship (ie not a weapon slot) and fires a narrow cylindor beam that (I believe) will be capable of hitting multiple targets.

    Charming, can I have a T5 Defiant that cloaks now ?

    Or will that be the:

    Refer 5 friends that get Lifetime subscriptions ?


    All I can say is I find this UTTERLY appaling. Cryptic would NEVER introduce items that might give people an advantage over those that cant or wont PAY for them. You know, they might think their MONTHLY SUBSCRIPTION means it actually lets them play the FULL aspects of the game.

    Oh no... instead Cryptic is encouraging a pyramid scheme err referal system.

    Get 5 folks for us and we give you a custom ship with a super cannon. t

    Heh, where was that for my Liberated Borg eh ?

    I should have 5 traits rather than 4 right ?

    ... Unless of course you wish to tell me that ALL of these supposed new ships are going to come with one new ability that is equal to mr. Galaxy-X super cannon.... RIGHT ?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    I'm looking forward to star systems having several maps to visit. It may still be a way off, but it's another area where this game has massive potential to grow. Especially if certain maps are only unlockable with certain missions at higher levels. I'd like to go to Vulcan, Andor, or Starfleet Headquarters and do high level missions (something like the 1st season TNG finale). This combined with classic T5 ships would keep me using my high level character.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    J-Sheridan wrote:
    I think ALL of the C-store items should be available via gameplay methods. The C-store or referral methods would just allow people to use RL means to get them if they somehow cant get in via the gameplay method.

    So far Cryptic are just content to fleece their playerbase of every single bit of money they can get by using carrots the playerbase actually requested.

    Want a Ferengi - C-Store - 80 Points
    Want a Klingon - C-Store - 240 Points
    Want a Pakled - C-Store - 160 Points
    Want a Tellarite - C-Store - 200 Points
    Want a new emote - C-Store- 120 Points
    Want 2 more character slots - C-Store - 500 Points
    Want a new ship skin - C-Store - 160 - 240 x 6 for each Federation T5 at least
    Want a new bridge pack - C-Store - 80 - 240 Points x 6 for each Federation T5 at least

    Amount of Points to get EVERY item excluding, rename, respec.

    Approx, 4000 Points
    Cryptic Points cost = $62.50 - 5000 Points

    Cryptic has near enough $60 worth of trivial garabge on their C-Store and they intend to keep shoveling more out while the game suffers from a general lack of content and gameplay problems.

    Good to see where Cryptic's focus lies eh ?


    Oh but whats coming next...

    ...

    Want a Caiten - C-Store
    Want more bridges - C-Store
    Want more emotes - C-Store
    Want Pre-order items - C-Store
    Want a Romulan - C-Store
    Want a Hirogon - C-Store
    Want Borg - C-Store
    Want a Federation Cloaking Device - C-Store
    Want Anything - C-Store.
    Want more content - Get it at the C-Store.

    If they are that desperate for money then up the monthly subscription and have these items free or earnable via the game. When I say via the game I do not mean stupid 500 days later.
    I mean, I complete STF X or complete Accolade = I get ship skin, etc.

    Its sickening that on top of the monthly subscription players are going to be getting shafted via the C-Store for stuff that is broken down into the most stupidly trivial additions.
    I've only spent the points that came with the keys on my account and the survey and still have some left.

    If folks want everything in the store let em go for it, but I've only gone for the cruiser bridge pack and the Imperial so far, and plan on the Nomad.

    Just because they put something in the c store doesn't mean I MUST buy it, it is just an option.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Callasan wrote:
    In other words, don't get your panties in a bunch - just because YOU have no sense of humor, doesn't mean that others don't either.
    My sense of humor is just fine thanks. It's my patience that is wearing thin.

    And I understand how to talk down to someone and phrase it as jest. I don't have to take it though.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    dstahl wrote: »
    Actually, it does have the bad-TRIBBLE phaser cannon on the underside of the saucer - it is a unique power that comes with the ship (ie not a weapon slot) and fires a narrow cylindor beam that (I believe) will be capable of hitting multiple targets.
    Errg... I was so close to ignoring this thread and its village burning rioters too...

    New T5 variants of current T4 ships will have special powers? Not sure how I feel about that. Now I'm foreseeing the T5 Intrepid with Super-Batmobile-Armor and a T5 Defiant with Amazing Loop-the-Loop Action. Ugh.

    Even if the powers aren't ridiculous, just the fact that they have special abilities over the other T5's I find disheartening. I'm not a fan of any of the T4s, and was looking forward to some actual new designs for future ships, not re-hashed old designs.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    dstahl wrote: »
    Before any more pitchforks get handed out... let me offer up some info before you go burning down the village.

    The 3-Nacelle Future Enterprise config will be an exclusive variant of a T5 Galaxy ship we are planning to add to the game as we increase the skillcap at various points in the future. In fact I see plans on the schedule to add T5 versions of the Galaxy, Intrepid, and Defiant class.

    So yes - the Future Enterprise - 3 Nacelle config is an exclusive "variant" and may be the only T5 Galaxy for a while, but there will be ways to get similar ships in the future - they just might not have the 3rd Nacelle - or front mount single phaser cannon.

    you may now go back to your regularly scheduled riot...

    *sigh* That's really not the point.

    It's starting to feel like everything 'neat' going into the game is going into the C-store or getting locked up behind 'exclusives'. And even as a possessor of multiple of those it's starting to really chafe. Now there's gimmicks like this and this with completely unique actual game effects!? No, you're right, the Galaxy-X is nothing by comparison.
    dstahl wrote: »
    Actually, it does have the bad-TRIBBLE phaser cannon on the underside of the saucer - it is a unique power that comes with the ship (ie not a weapon slot) and fires a narrow cylindor beam that (I believe) will be capable of hitting multiple targets.

    ...I stand corrected. The Galaxy-X is that bad.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    MightionNY wrote: »
    I couldn't let this go - I'm surprised no one else has stated this..

    The people working on these items ARE NOT the same people responsible for fixing bugs.

    A modeler for ships, planets, etc, may not be the best person to debug actual game code. Someone working in the sound effects department would likely not be the best choice to tweak game balance.

    It would be a waste of resources to have the content teams, including those working on items like this, idle while bugs are fixed. Well I know this game needs many bugs fixed, but the guys who make cool stuff for us need to keep busy, too. :)

    exactly this.

    The entire team is expected to constantly deliver based on their discipline. Everyone has individual schedules of what they should be working on next. In the case of the 3rd Nacelle config for the galaxy - that was done by the lead ship model artist (with a little of his own extra time) in addition to all the cool new ships he is working on for the new sectors coming to the game.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Yeah, can't say I am a big fan of this.

    Its once again punishing the people who adopted early. We've had a rough time already without putting sought-after items behind gates we likely can't open realistically.

    I probably have gotten 5 people to try the game since launch. I think 2 liked it enough to stick with it a month.

    Even then I won't get credit for referring them because I did it too early.

    You guys seriously need to talk with the guys over at Champions Online. They seem to have gotten the message about using content as "bait" - they stopped doing it.

    The referral rewards there are more than adequate, extra slots, extra game time, and an action figure (NPC pet)

    Honestly its just getting harder to support you guys. I WANT to remain a loyal fan, but here is another thing I can't have because I started early.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    STO has the most Unpleasable Fanbase I've ever seen.

    Still, I have to wonder if these decisions are being made by Marketing at Atari. I've had enough bad experiences with Marketing in my own organization to know that they really make some horrible decisions.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    dstahl wrote: »
    exactly this.

    The entire team is expected to constantly deliver based on their discipline. Everyone has individual schedules of what they should be working on next. In the case of the 3rd Nacelle config for the galaxy - that was done by the lead ship model artist (with a little of his own extra time) in addition to all the cool new ships he is working on for the new sectors coming to the game.

    But why is he working on the 3rd nacelle version when the base/original version still hasen't been fixed yet... :confused:
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Why can't we just Have this ship instead of forking out more dosh :confused: .
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    dstahl, could you be so kind as to answer these two questions for me, about the referal program?

    1.) Are the accounts going to be tracked by e-mail accounts?
    2.) Assuming that one has a family, does using the same Credit Card to pay for these accounts against this system? I'm thinking of getting this as a gift for my Dad and I want to surprise him with it so a little clarification on this matter would help.

    Oh and dstahl, this made my day.
    dstahl wrote:
    Actually, it does have the bad-TRIBBLE phaser cannon on the underside of the saucer - it is a unique power that comes with the ship (ie not a weapon slot) and fires a narrow cylindor beam that (I believe) will be capable of hitting multiple targets.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    My sense of humor is just fine thanks. It's my patience that is wearing thin.

    And if your "patience is wearing thin" about a bleedin' VIDEOGAME, perhaps it's time to step back and try toget some perspective on it - helps to lower stress levels, y'know? Stress can do lots of things to you - such as cost you your sense of humor, and lead you to RAGE! over things that, six months later, you'll look back on and cringe that you ever got worked up about in the first place. It's that kinda investment (or, over-investment) that leads to Fan Dumb, after all (and READ the article before you comment on it - it's not a insult). In this thread we're seeing prime examples of King Customer, Tinfoiler, and Easily Impressed.
    And I understand how to talk down to someone and phrase it as jest. I don't have to take it though.

    See above - perhaps your emotional investment has gotten a bit unreasonable?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Now there's gimmicks like this and this with completely unique actual game effects!?

    Not to belittle you're point, b/c I think I actually agree with you on this, but the Automated Defense Turret/Battery/tactical console item is nothing new. It's been around since pre-order days. As for the bonus for the D2D, I don't know if that's the same store bonus (not pre-order bonus) that they had during the pre-order period, but I remember thinking that D2D's store bonus wasn't worth it for me over the defense turret when I was pre-ordering the game. (although looking at that D2D converter thing now looks like it might be better in the long run)

    But yeah, C-Store items shouldn't have special abilities over things you can earn/get in-game. I don't mind if there are some "neater" looking things in the C-Store to give us more options on the same types of things that we see in-game, but they shouldn't have more functionality than what we can get in-game either.

    For example:
    • new costumes/ship cosmetic pieces = good
    • new armor pieces that have a random proc (something not in-game)/or ship designs that have special powers over their tier counterparts = bad
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Hunter41 wrote: »
    Adding fan favourite ship classes with T5 variants is a smart move, and I hope Cryptic develops a variety of methods to acquire the different ships. I thought the idea of ship schematics being brought to Memory Alpha was interesting. I would amend that concept to have Cryptic create a Utopia Planetia social site. Players bring their 'special' schematics (acquired through STF mission rewards, cryptic points, veteran reward, recruiting, etc.) to the shipyard, and their special 'modernized' classic design is built 'by special starfleet disponsation'. It should be unique process from the usual 'ship stores' as an added reward and incentive to high level/end game players.

    Dstahl has stated at least once that there will be a utopia planetia map for klingon episodes so who knows?
    dstahl wrote: »
    as a matter of fact - we just had the kick-off for the 3rd Klingon specific episode today - and part of the mission required you to launch a sneak attack on the Utopia Plentia shipyards above Mars.

    So yes - Klingon specific episodes starting in Season 2 will introduce a Klingon Faction specific story arc to the game.

    Keep up the good work dstahl
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