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Stuck at "Retrieving list of characters".

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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    sounds like an emergency patch time. im stuck too. the latest patch to the patch screwed things up!
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    me too... I assume the server has decided that "Today Is A Good Day To Die" and gone to Sto'vo'kor in a spectacular cloud of sparks and dead hamster body parts.
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Stuck as well. Hope the bug team gets on it, this is something that should be looked at right quick.
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    ironmedic wrote: »
    sounds like an emergency patch time. im stuck too. the latest patch to the patch screwed things up!


    No it was fine earlier - I was playing about an hour ago. My guess is the servers are getting heavy traffic as everyone logs in to check out the new patch content.
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Stuck as well
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    I have the same problem, loaded game up, char list came up fine (that time) got in game went to a system and took 8 min to load with server not responding at the top, did that mission went to exit the system, and got stuck, waited 20min (didnt wanna budge) so i exited and restarted sto, now im stuck at char retrieval
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    I don't think it's an error, I think its a server crashing.... Because I was in game trying to organize my bags so I could get off to adventuring, and after I noticed nothing was being removed from my bag to bank, I figured it was probably similar glich as when you buy a new bridge officer and it wont let you access it until you relog. So I tried to change instances to see if that would fix it and got stuck in loading, so relogged and now stuck in the same spot
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Star Trek Offline ftw.
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Same here. It's also not timing out, etc.. I left, came back about 5 minutes or so later, and it was still on 'retrieving'. The only way out is to dump the game client via task manager.
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    I still too stuck in retrieving list of character, please help
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Same here, game had massive lag when I was in earlier today, I couldn't retrieve mail attachments or even sell items. I managed to do two Explore missions then the game hung on the black screen (with the combadge logo) when exiting to sector, with the red "Server Not Responding" message.

    I've tried logging in twice since, and the game just hangs on the "Retrieving List of Characters" screen. I never had these problems before yesterday's patch. This sucks. :mad:
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Avernius wrote:
    Star Trek Offline ftw.

    Everyone takes a shot
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    I dont think its the populace I think they broke something which is limiting their ability to hold traffic. they should be anylyzing the issue and hopefully gettign it fixed. If it was huge traffic/populace issues im sure they would have announced that right away.
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    So uhh is this matter gonna be fixxed im stuck on that screen also and I absolutly hate waiting an hour to play:mad::mad:
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    I tell you, it's Q TRIBBLE with us for making assimilated tribbles. Stuck as well
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    moordrake wrote: »
    Same here. Trying to get in from central Illinois. Lifetime member, send me to the front of the que :eek:

    Since I'm stuck with nothing better to do...:mad:

    Um.. If you are a Lifetime member, why are you still white like us 'subbers' and not the new kewl pale blue?


    PS- still stuck GMT - 8
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Same will not get my char list
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Velus wrote:
    I dont think its the populace I think they broke something which is limiting their ability to hold traffic. they should be anylyzing the issue and hopefully gettign it fixed. If it was huge traffic/populace issues im sure they would have announced that right away.

    no i don't think its a population issue either.

    theres no queues. :)

    /edit: omg i'm in i'm in!!!
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Nice I bought the game yesterday and now I cant play with it :)
    Good start
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    I finally got in after many, many miniutes of sitting and watching this thread
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Unlike most of you who just post complaints in a forum thread, I logged a ticket. If everyone did that it should get their attention, if they are not already aware of the issue.
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    waiting for retrieval while typing this.



    Just loaded after clicking post for this thread
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    or do something? :mad:

    this problem seems to be intermittent works for a bit then bam, down again.
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    JUAS JUAS JUAS JUAS!!!!

    Aish, ok, memo to me 'don't be gross with other people'

    Yeah, a ticket... innocent

    At least i've captain's table without lag :)
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Hey everyone!

    I just checked in with our EXPERTS in this, and wanted to drop in and give you all a brief explaination to the best of my knowledge on the subject:

    We're having a few hiccups on the servers - they're perfectly stable in a traditional sense in that we don't seem to be at any risk of crashing, or anything like that.

    These "hiccups" are very short in duration, and should only have the effect of preventing you from logging in for the brief duration they are occuring. If you face these issues, give it maybe a minute or two and try logging in again; you shouldn't find yourself "locked out" so to speak for very long.
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Stable for a bit, now I fear "They're back..."
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    As they do in real life, the hiccups have come back again... :(


    haha and, as with real life (sadly, tho), if you complain about it, sometimes it gets better!

    (logged me in in the background as I was typing)


    d3n
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    yeah I'm stuck in that window as well :(
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    They're back. I had just found a really nice torpedo launcher as a random drop at the end of a mission when everything locked up. When I logged back in, the mission was already completed and I was in sector space. ;_;
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    d3nalii wrote: »
    As they do in real life, the hiccups have come back again... :(


    haha and, as with real life (sadly, tho), if you complain about it, sometimes it gets better!

    (logged me in in the background as I was typing)


    d3n

    You are luckier than I!
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