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What is the Arc Client?
Install Arc

System Requirements

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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    TallBear wrote:
    killl the ambient occlusion... it's a very subtle addition to new games but with a GTS 250 you lose 20-30fps with that on... also with your set up... turn shadows 100%... that should let you MAX every other setting out and run it up to 1920x2000 easily

    Nice. I'd take that advice... someone who knows what they're talking about. :)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    No worries, not that bad of a wall of text. :)



    Turn anti-aliasing off. It's set to 2x.

    Otherwise your graphics settings are fine.

    From your DXDiag, I need to see the PCI devices as well... they might be a ways down. Your video card, drivers, etc., look fine.


    I tried with AA completely Off at some point, the difference wasn't huge. I was expecting at least a fps above 30 with a video card like this.

    DirectInput Devices
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Dell USB Keyboard Hub
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x413C, 0x2010
    FF Driver: n/a

    Device Name: Dell USB Keyboard Hub
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x413C, 0x2010
    FF Driver: n/a

    Device Name: Dell USB Keyboard Hub
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x413C, 0x2010
    FF Driver: n/a

    Poll w/ Interrupt: No
    Registry: OK

    USB Devices
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x3A35
    | Matching Device ID: usb\root_hub
    | Service: usbhub

    Gameport Devices

    PS/2 Devices
    + HID Keyboard Device
    | Vendor/Product ID: 0x413C, 0x2010
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x046D, 0xC012
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD

    DirectPlay Service Providers
    DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.3790.3959)
    DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.3790.3959)
    DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.3790.3959)
    DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.3790.3959)

    DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run
    DirectPlay Test Result: Not run
    Registry: OK

    DirectPlay Adapters
    DirectPlay8 TCP/IP Service Provider: Local Area Connection - IPv4 -

    DirectPlay Voice Codecs
    Voxware VR12 1.4kbit/s
    Voxware SC06 6.4kbit/s
    Voxware SC03 3.2kbit/s
    MS-PCM 64 kbit/s
    MS-ADPCM 32.8 kbit/s
    Microsoft GSM 6.10 13 kbit/s
    TrueSpeech(TM) 8.6 kbit/s

    DirectPlay Lobbyable Apps

    Disk & DVD/CD-ROM Drives
    Drive: C:
    Free Space: 205.9 GB
    Total Space: 220.0 GB
    File System: NTFS
    Model: Hitachi HDT721010SLA360

    Drive: E:
    Free Space: 345.9 GB
    Total Space: 367.0 GB
    File System: NTFS
    Model: Hitachi HDT721010SLA360

    Drive: F:
    Free Space: 173.6 GB
    Total Space: 366.9 GB
    File System: NTFS
    Model: Hitachi HDT721010SLA360

    Drive: D:
    Model: HL-DT-ST DVDRAM GH22NS50
    Driver: c:\windows\system32\drivers\cdrom.sys, , 0 bytes

    Drive: G:
    Model: QNILI KDABSDI7G SCSI CdRom Device
    Driver: c:\windows\system32\drivers\cdrom.sys, , 0 bytes

    System Devices
    Name: Intel(R) ICH10 Family PCI Express Root Port 3 - 3A44
    Device ID: PCI\VEN_8086&DEV_3A44&SUBSYS_00000000&REV_00\3&2411E6FE&0&E2
    Driver: n/a

    Name: Intel(R) ICH10 Family PCI Express Root Port 1 - 3A40
    Device ID: PCI\VEN_8086&DEV_3A40&SUBSYS_00000000&REV_00\3&2411E6FE&0&E0
    Driver: n/a

    Name: Microsoft UAA Bus Driver for High Definition Audio
    Device ID: PCI\VEN_8086&DEV_3A3E&SUBSYS_3A3E8086&REV_00\3&2411E6FE&0&D8
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C
    Device ID: PCI\VEN_8086&DEV_3A3C&SUBSYS_3A3C8086&REV_00\3&2411E6FE&0&D7
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A
    Device ID: PCI\VEN_8086&DEV_3A3A&SUBSYS_3A3A8086&REV_00\3&2411E6FE&0&EF
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A39
    Device ID: PCI\VEN_8086&DEV_3A39&SUBSYS_3A398086&REV_00\3&2411E6FE&0&D2
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A38
    Device ID: PCI\VEN_8086&DEV_3A38&SUBSYS_3A388086&REV_00\3&2411E6FE&0&D1
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A37
    Device ID: PCI\VEN_8086&DEV_3A37&SUBSYS_3A378086&REV_00\3&2411E6FE&0&D0
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A36
    Device ID: PCI\VEN_8086&DEV_3A36&SUBSYS_3A368086&REV_00\3&2411E6FE&0&EA
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A35
    Device ID: PCI\VEN_8086&DEV_3A35&SUBSYS_3A358086&REV_00\3&2411E6FE&0&E9
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A34
    Device ID: PCI\VEN_8086&DEV_3A34&SUBSYS_3A348086&REV_00\3&2411E6FE&0&E8
    Driver: n/a

    Name: Intel(R) ICH10 Family SMBus Controller - 3A30
    Device ID: PCI\VEN_8086&DEV_3A30&SUBSYS_3A308086&REV_00\3&2411E6FE&0&FB
    Driver: n/a

    Name: Intel(R) ICH10 Family 2 port Serial ATA Storage Controller 2 - 3A26
    Device ID: PCI\VEN_8086&DEV_3A26&SUBSYS_3A268086&REV_00\3&2411E6FE&0&FD
    Driver: n/a

    Name: Intel(R) ICH10 Family 4 port Serial ATA Storage Controller 1 - 3A20
    Device ID: PCI\VEN_8086&DEV_3A20&SUBSYS_3A208086&REV_00\3&2411E6FE&0&FA
    Driver: n/a

    Name: Intel(R) ICH10R LPC Interface Controller - 3A16
    Device ID: PCI\VEN_8086&DEV_3A16&SUBSYS_00000000&REV_00\3&2411E6FE&0&F8
    Driver: n/a

    Name: Intel(R) 5520/5500/X58 I/O Hub Throttle Registers - 3438
    Device ID: PCI\VEN_8086&DEV_3438&SUBSYS_00000000&REV_13\3&2411E6FE&0&A3
    Driver: n/a

    Name: Intel(R) 5520/5500/X58 I/O Hub System Management Registers - 342E
    Device ID: PCI\VEN_8086&DEV_342E&SUBSYS_00000000&REV_13\3&2411E6FE&0&A0
    Driver: n/a

    Name: Intel(R) 5520/5500/X58 I/O Hub Control Status and RAS Registers - 3423
    Device ID: PCI\VEN_8086&DEV_3423&SUBSYS_00000000&REV_13\3&2411E6FE&0&A2
    Driver: n/a

    Name: Intel(R) 5520/5500/X58 I/O Hub GPIO and Scratch Pad Registers - 3422
    Device ID: PCI\VEN_8086&DEV_3422&SUBSYS_00000000&REV_13\3&2411E6FE&0&A1
    Driver: n/a

    Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 9 - 3410
    Device ID: PCI\VEN_8086&DEV_3410&SUBSYS_00000000&REV_13\3&2411E6FE&0&48
    Driver: n/a

    Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 7 - 340E
    Device ID: PCI\VEN_8086&DEV_340E&SUBSYS_00000000&REV_13\3&2411E6FE&0&38
    Driver: n/a

    Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 3 - 340A
    Device ID: PCI\VEN_8086&DEV_340A&SUBSYS_00000000&REV_13\3&2411E6FE&0&18
    Driver: n/a

    Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 1 - 3408
    Device ID: PCI\VEN_8086&DEV_3408&SUBSYS_00000000&REV_13\3&2411E6FE&0&08
    Driver: n/a

    Name: Intel(R) 5520/5500/X58 I/O Hub to ESI Port - 3400
    Device ID: PCI\VEN_8086&DEV_3400&SUBSYS_00000000&REV_13\3&2411E6FE&0&00
    Driver: n/a

    Name: Intel(R) 82801 PCI Bridge - 244E
    Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_00000000&REV_90\3&2411E6FE&0&F0
    Driver: n/a

    Name: Realtek RTL8168D/8111D Family PCI-E GBE NIC
    Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_816810EC&REV_03\4&26B6B624&0&00E2
    Driver: n/a

    Name: NVIDIA GeForce GTS 250
    Device ID: PCI\VEN_10DE&DEV_0615&SUBSYS_11583842&REV_A2\4&1D502BB6&0&0018
    Driver: n/a

    Name: Texas Instruments OHCI Compliant IEEE 1394 Host Controller
    Device ID: PCI\VEN_104C&DEV_8023&SUBSYS_00000000&REV_00\4&8022D5&0&18F0
    Driver: n/a
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    TallBear wrote:
    killl the ambient occlusion... it's a very subtle addition to new games but with a GTS 250 you lose 20-30fps with that on... also with your set up... turn shadows 100%... that should let you MAX every other setting out and run it up to 1920x2000 easily

    Yes, thanks. I'll try that next time.

    I would have thought the GTS 250 capable of managing Ambient Occlusion better though.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    That is whacked, White Knight. What is your game install directory doing in the Public user's folder? By default the installer should point to Program Files or Program Files (x86) for 64-bit OSes.
    What can I said. It's beta.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Nice. I'd take that advice... someone who knows what they're talking about. :)

    Then you know it wasn't me.:D
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    What can I said. It's beta.

    Hey whiteKnight, what kind of framerate do you get in stations and ships? (Same video card and similar rig)

    What are you settings like?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Connelli, your PCI listings look good. Have chipset drivers installed and everything.

    As TallBear mentioned earlier, disabling ambient occlusion might be the ticket. You can also change settings for your video card globally and have them override application (game) settings as well from the NVIDIA control panel.
    Then you know it wasn't me.:D

    LOL. Nah, you know what your talking about... most of the time. ;)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Connelli wrote: »
    Yes, thanks. I'll try that next time.

    I would have thought the GTS 250 capable of managing Ambient Occlusion better though.

    Remember the game is in Beta. Nvidia will have better drivers.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Connelli wrote: »
    Hey whiteKnight, what kind of framerate do you get in stations and ships? (Same video card and similar rig)

    What are you settings like?
    If I ever get back into the game I'll run fraps . I got a really bad case of "rubber-band" effect. Jerking back and forth. Known issue hopefully this will be fix in the maintenance period.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Connelli, I don't know what framerate you should be getting, but with your configuration, I can make an educated guess. At 1024x768, I can easily guess that you'll be getting more than 60 FPS, well over what your monitor is capable of displaying. You can easily run your client at 1280x1024 (your monitor's native resolution) with a GTS 250 and at high settings.

    Let's find the thing that's crippling your performance first. :)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    My current Videocard (Radeon 1650) isn't good enough, and I'm looking at upgrading to a Nvidia GTS 250, hopefully tomorrow. I'm told that should be enough, is this true?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Danimal wrote: »
    My current Videocard (Radeon 1650) isn't good enough, and I'm looking at upgrading to a Nvidia GTS 250, hopefully tomorrow. I'm told that should be enough, is this true?

    Yes. More then fine.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    As moshpit mentioned, the GTS 250 is more than you'll need for most resolutions.

    The other member here was having problems with his due to configuration, not because it's inadequate. Many are running on a GTS 250 with very good results.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Danimal wrote: »
    My current Videocard (Radeon 1650) isn't good enough, and I'm looking at upgrading to a Nvidia GTS 250, hopefully tomorrow. I'm told that should be enough, is this true?

    I'm is fine.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Woah... Well can't be too accurate, I've been runnng it for two days on my Asus EEpc 1201N netbook.... runs fine.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Woah... Well can't be too accurate, I've been runnng it for two days on my Asus EEpc 1201N netbook.... runs fine.

    Make sure your PSU support it. If not you'll need a new PSU. General a 450W PSU can run it. Read the card's box for sys. req.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Woah... Well can't be too accurate, I've been runnng it for two days on my Asus EEpc 1201N netbook.... runs fine.

    Running what, the STO client?

    It's a Netbook, it's not going to run any game well. You might get 20-30 FPS on lower settings, but it certainly wouldn't be enjoyable to me. If you're fine with that performance, then by all means, enjoy it. :)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Running what, the STO client?

    It's a Netbook, it's not going to run any game well. You might get 20-30 FPS on lower settings, but it certainly wouldn't be enjoyable to me. If you're fine with that performance, then by all means, enjoy it. :)

    It has NVIDIA Ion.
    http://www.engadget.com/2009/12/18/asus-eee-pc-1201n-review/
    Packing a dual-core 1.6GHz Intel Atom 330 processor typically found in nettops, NVIDIA Ion graphics, 2GB of DDR2 RAM, and a 5,400rpm 250GB drive, the 1201N is hot to trot on specs. The dual-core processor provided noticeably better performance than the standard netbook's single-core 1.6GHz Intel Atom N270 CPU

    FPS is not great but playable.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010

    Yup. I've seen the reviews of it for gaming, as they were testing a 1st-person shooter. 30 FPS on average, with a 40 FPS peak. But any graphically-demanding areas and the FPS dipped to 20s.

    Not a gaming laptop in the least, no matter how much NVIDIA wants to celebrate it, lol. It's like celebrating the 9500 GT video card. ;)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    you guys talk about resolution and framerates...i cant even change resolution, cause everytime i try to go to fullscreen the game crashes! maxed windowed works fine tough.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Question: My new CPU build is almost complete, Quad Core 2.8Ghz AM3 / DDR3 1800 4GB's I am still waiting on the video card too come in, (Radeon HD 5770 is currently Back ordered :(*groan*:( will the on board Radeon HD 4200 do the job for the time being??

    Currently DL'ing beta.... with high hopes.....
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Question: My new CPU build is almost complete, Quad Core 2.8Ghz AM3 / DDR3 1800 4GB's I am still waiting on the video card too come in, (Radeon HD 5770 is currently Back ordered :(*groan*:( will the on board Radeon HD 4200 do the job for the time being??

    Currently DL'ing beta.... with high hopes.....

    Low resolution, low settings.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Connelli wrote: »
    Hey whiteKnight, what kind of framerate do you get in stations and ships? (Same video card and similar rig)

    What are you settings like?

    Out station 70 fps, In station 15 - 30 fps. After disabling Ambient Occlusion 25-50fps especially with I am running. Really suck in station. The maintenance cycle really help. Little to almost no Rubbermaid effect.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    3 settings that helped a lot were:
    Screen-Space Ambient Occlusion : OFF
    Depth of Field : OFF
    Shadows : LOW

    Now i get around 30fps mostly everywhere on foot, but i still get 14-20 fps in the crowded area of Vega Colony (Near Commander Kelly).
    Normal?

    Anything else i should be checking?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    My nVidia GeForce 9400 GT seems to be doing fine. I'm surprised that I didn't have to change anything (knocks on simulated woodgrain console) in my video settings to get the game to lauch. That's a first for me in a beta.
    I'll have to take a look at my FPS tonight. Maybe I'm being to liberal in my beta tolerance.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    H4z wrote: »
    My nVidia GeForce 9400 GT seems to be doing fine. .


    can you tell me what graficoptions you have?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Connelli wrote: »
    3 settings that helped a lot were:
    Screen-Space Ambient Occlusion : OFF
    Depth of Field : OFF
    Shadows : LOW

    Now i get around 30fps mostly everywhere on foot, but i still get 14-20 fps in the crowded area of Vega Colony (Near Commander Kelly).
    Normal?

    Anything else i should be checking?

    I'm glad those settings helped, but that's still not normal for a GTS 250. I don't know what else might be wrong without being at your PC. What framerate do you get in other games? I assume it's a lot higher.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Rekhan wrote:
    We just updated the FAQ, but wanted to call it out here, as well. Star Trek Online's system requirements are as follows:
    System Requirements
    OS: Windows XP SP2 / Windows Vista / Windows 7 (32 or 64-bit) CPU: Intel Core 2 Duo 1.8 Ghz or AMD Athlon X2 3800+ Memory: 1GB RAM Video: NVIDIA GeForce 7950 / ATI Radeon X1800 / Intel HD Graphics Sound: DirectX 9.0c Compatible Soundcard DirectX: Version 9.0c or Higher HDD: 8GB Free Disk Space Network: Internet Broadband Connection Required Disc: 6X DVD-ROM Recommended System Configuration
    OS: Windows XP SP2 / Windows Vista / Windows 7 (32 or 64-bit) CPU: Intel E8400 Core 2 Duo or AMD Athlon X2 5600+ Memory: 2GB RAM+ Video: NVIDIA GeForce 8800 / ATI Radeon HD 3850+ Sound: DirectX 9.0c Compatible Soundcard DirectX: Version 9.0c or Higher HDD: 8GB Free Disk Space Network: Internet Broadband Connection Required Disc: 6X DVD-ROM

    Link to the news article.

    These minimum are not really accurate I think... I've tried STO on 2 different computers:

    AMD 64 X2 3800+ // 2Gb // WIn 7 64bit // geForce 8800GT 512Mb // 1600x1200 resolution
    Intel P4 3Ghz // 1Gb // Win XP 32bit // Radeon 9800 XT 256Mb // 1400x900 resolution

    Both machines manage to run in 75% settings without ANY problems. The AMD has trouble with 100% settings in Stardock.

    An odd thing I found was that when I change resolution from 1600x1200 to a lower 4:3, the FPS drops dramatically... any idea on that?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I'm glad those settings helped, but that's still not normal for a GTS 250. I don't know what else might be wrong without being at your PC. What framerate do you get in other games? I assume it's a lot higher.

    I'm sure it's just the game. When X2 The Threat came out even systems with 8800 GT SLI had really bad FPS. It took several patches to fix it. I had really bad Rubbermaid effect till after last night maintenance cycle. Give them time they'll fix it.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Reizla wrote:
    These minimum are not really accurate I think... I've tried STO on 2 different computers:

    AMD 64 X2 3800+ // 2Gb // WIn 7 64bit // geForce 8800GT 512Mb // 1600x1200 resolution
    Intel P4 3Ghz // 1Gb // Win XP 32bit // Radeon 9800 XT 256Mb // 1400x900 resolution

    Both machines manage to run in 75% settings without ANY problems. The AMD has trouble with 100% settings in Stardock.

    An odd thing I found was that when I change resolution from 1600x1200 to a lower 4:3, the FPS drops dramatically... any idea on that?

    And the 8800 GT is faster than the 7950. What's your point?

    Regardless, if you took any bit of time to read this thread you'd see that we already talked about that to great lengths. :) But thanks for confirming that for community members as well.
This discussion has been closed.