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Crashing Issue on Console, Game is Still Locked

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  • notsparkopolis#6850 notsparkopolis Member Posts: 2 New User
    edited March 2022
    This is the only other guy who has made any sense throughout this ridiculous and completely unnecessary debacle:

    > @im2kraz4u said:
    > Been playing mmo''s for decades. This is my worst experience to date. I regret getting lifetime subscription. F2P same thing without unwanted extras. Priority login? Don't make me laugh. Extra character slots? For what? Cycling through character select screen like getting teeth pulled. Long load times (game & screen) multiplied by multiple characters equals HOURS wasted and minimal progress. I guess since game is still down with no end in sight and no update given I should find another game to play and get into as well as patronize.
  • whistlerdavidwhistlerdavid Member Posts: 420 Arc User
    Meh, TRIBBLE happens. It's not like there are no other games to play while you wait. It's not like they did this on purpose.
    I don't understand all the dramatic whining, tgey said that they will make us whole with the freebies and time extension.

    To the devs and the moderator, thanks for keeping us in the loop.

    Been playing Guardians of the Galaxy, pretty good.

    horizon forbidden west myself really good so far
  • pavel#9263 pavel Member Posts: 42 Arc User
    Hmm, I didn't get an update, or an option for one (though I got the one from yesterday). No longer getting the previous unavailability message, but still can't login. I'm instead receiving a message that the login server timed out. Should I try reinstalling the game? Or is this simply a matter of so many people logging in at once, so I should just give it a bit? I'm not in the US, so I don't know if can be an issue for (insert techno babble) to reach us.
  • ambassadorkael#6946 ambassadorkael Member, Administrator Posts: 2,678 Community Manager
    The server is up, the update is live, go enjoy, Console Captains, and thanks so much for your patience.

    The final day of giveaways will be re-run and the anniversary event and borg resurgence will be extended, but both of these will occur with our update next week.
  • leemwatsonleemwatson Member Posts: 5,468 Arc User
    The server is up, the update is live, go enjoy, Console Captains, and thanks so much for your patience.

    The final day of giveaways will be re-run and the anniversary event and borg resurgence will be extended, but both of these will occur with our update next week.

    Thank you!!!
    "You don't want to patrol!? You don't want to escort!? You don't want to defend the Federation's Starbases!? Then why are you flying my Starships!? If you were a Klingon you'd be killed on the spot, but lucky for you.....you WERE in Starfleet. Let's see how New Zealand Penal Colony suits you." Adm A. Necheyev.
  • mutantcamel#2832 mutantcamel Member Posts: 149 Arc User
    Update for Xbox available. I can confirm login. Whoot!
  • inferiorityinferiority Member Posts: 4,396 Arc User
    The server is up, the update is live, go enjoy, Console Captains, and thanks so much for your patience.

    The final day of giveaways will be re-run and the anniversary event and borg resurgence will be extended, but both of these will occur with our update next week.
    Thank you to everyone involved in getting the game up and running again - and we're also glad to hear the stuff we missed out on will come back later. :smile:
    - - - - I n f e r i o r i t y - C o m p l e x - - - - - - - - - - - - - - - - - - - - - - - - - -
    Everyone has a better name and Youtube Channel than me...  :/
  • pavel#9263 pavel Member Posts: 42 Arc User
    Hmm, still can't login. Went from 'server timed out' message to 'console was unable to retrieve a security token'. If anyone has a suggestion, it would be much appreciated. In the meantime, I trust you're all gallantly protecting the Alpha Quadrant
  • millefune#8468 millefune Member Posts: 310 Arc User
    pavel#9263 wrote: »
    Hmm, still can't login. Went from 'server timed out' message to 'console was unable to retrieve a security token'. If anyone has a suggestion, it would be much appreciated. In the meantime, I trust you're all gallantly protecting the Alpha Quadrant
    Did you allow the game to download and install the new update first?
  • pavel#9263 pavel Member Posts: 42 Arc User
    [quote="pavel#9263;c-13712583"
    Did you allow the game to download and install the new update first?
    [/quote]

    There was no option for an update until just a minute ago. Guess it took the update a bit to work up the courage to cross international boundaries :D But thank you, for the response. It does seem to be doing its thing now

  • abn173d2003#3683 abn173d2003 Member Posts: 2 Arc User
    The new mission is having issues right after the tubo lift control part. It crashed on me 3 times while trying to load back into the mission
  • mrdata9mrdata9 Member Posts: 1 New User
    > @"ambassadorkael#6946" said:
    > The server is up, the update is live, go enjoy, Console Captains, and thanks so much for your patience.
    >
    > The final day of giveaways will be re-run and the anniversary event and borg resurgence will be extended, but both of these will occur with our update next week.


    game make be up but i keep getting TIME OUT
  • orangenee#2931 orangenee Member Posts: 837 Arc User
    edited March 2022
    Still a crash bug and the torpedoes don't work in the mission.

    So that character is now unusable thanks to said crash. Good job I played it on a toon I don't use much. Guess I'll try the TFO instead.
  • nerothewolf#9666 nerothewolf Member Posts: 6 Arc User
    where are the new terran ships cause they are not in the store and I want to buy one
  • liamisa999#7470 liamisa999 Member Posts: 6 Arc User
    Yeah, it seems that the new mission is bugged and causes a crash midway through the mission, Idk if this was the initial problem but if it was it doesn't seem to be fixed...
  • orangenee#2931 orangenee Member Posts: 837 Arc User
    where are the new terran ships cause they are not in the store and I want to buy one

    Wait a month, same as PC.
  • @ambassadorkael#6946 heya Kael, torpedos are bugged in the new mission along with a few other bugs that induce crashes. This may cause some frustration to crop up.
  • nerothewolf#9666 nerothewolf Member Posts: 6 Arc User
    where are the new terran ships cause they are not in the store and I want to buy one

    Wait a month, same as PC.

    okay...thanks
  • neoforce42neoforce42 Member Posts: 126 Arc User
    Hopefully it'll get fixed soon. Was enjoying the story so far. But sadly the crashing has made the game unplayable at the moment.
    vevutq3kggic.png


    My ultimate Doom open world mod:

    http://www.moddb.com/games/doom-compile-project
  • orangenee#2931 orangenee Member Posts: 837 Arc User
    Yep, gonna have to write the day off. Time outs running rampant too.
  • millefune#8468 millefune Member Posts: 310 Arc User
    I can't find the Omega Particle mini-game thingy from past Anniversary Events to earn currency for special dance emotes, but the Anniversary hologram banner is present. Am I looking in the wrong place to get the mission, or is that not a part of the Anniversary Event anymore... or is that part the thing that's being delayed until next week?
  • ambassadorkael#6946 ambassadorkael Member, Administrator Posts: 2,678 Community Manager
    We're hearing reports of a crash affecting the new mission, "Red Shift," on Xbox and Playstation. We're looking into it now, and will update with more when we know
  • orangenee#2931 orangenee Member Posts: 837 Arc User
    I can't find the Omega Particle mini-game thingy from past Anniversary Events to earn currency for special dance emotes, but the Anniversary hologram banner is present. Am I looking in the wrong place to get the mission, or is that not a part of the Anniversary Event anymore... or is that part the thing that's being delayed until next week?

    You have to talk to Q on your given home base before you can start the minigames.
  • leemwatsonleemwatson Member Posts: 5,468 Arc User
    Still a crash bug and the torpedoes don't work in the mission.

    So that character is now unusable thanks to said crash. Good job I played it on a toon I don't use much. Guess I'll try the TFO instead.

    Server resets your toon after 5 minutes. It's a built in safe-guard.
    "You don't want to patrol!? You don't want to escort!? You don't want to defend the Federation's Starbases!? Then why are you flying my Starships!? If you were a Klingon you'd be killed on the spot, but lucky for you.....you WERE in Starfleet. Let's see how New Zealand Penal Colony suits you." Adm A. Necheyev.
  • foxman00foxman00 Member Posts: 1,508 Arc User
    I feel Kael is just as frustrated as everyone else regarding this :)

    pjxgwS8.jpg
  • millefune#8468 millefune Member Posts: 310 Arc User
    edited March 2022
    I can't find the Omega Particle mini-game thingy from past Anniversary Events to earn currency for special dance emotes, but the Anniversary hologram banner is present. Am I looking in the wrong place to get the mission, or is that not a part of the Anniversary Event anymore... or is that part the thing that's being delayed until next week?

    You have to talk to Q on your given home base before you can start the minigames.

    Odd, Q isn't in the central plaza in First City. I guess I'll check my Starfleet character, and see if he's in ESD.

    EDIT: I found him, he's not in the main plaza, he's in the plaza with the tailor and shops. My bad.
    Post edited by millefune#8468 on
  • mutantcamel#2832 mutantcamel Member Posts: 149 Arc User
    We're hearing reports of a crash affecting the new mission, "Red Shift," on Xbox and Playstation. We're looking into it now, and will update with more when we know
    Yep just hit it twice myself in almost exactly the same spot. After clearing transporter control, Tilly asks the Inquisitor what he’s doing there, if not for the Marshal. He responds, “I’m here for the Emperororirorororororr”… The sound flips out followed by a full CTD.
  • neoforce42neoforce42 Member Posts: 126 Arc User
    Yeh at least dev's are aware now. Though sad that got to see the part at Jupiter Station Deck 3-8 and it crashes every time. Hopefully this specific info helps the dev's figure out what's going on. Had 2 crash's and well the bug makes it impossible to play my character.
    vevutq3kggic.png


    My ultimate Doom open world mod:

    http://www.moddb.com/games/doom-compile-project
  • trek21trek21 Member Posts: 2,246 Arc User
    edited March 2022
    This is the only other guy who has made any sense throughout this ridiculous and completely unnecessary debacle:

    > @im2kraz4u said:
    > Been playing mmo''s for decades. This is my worst experience to date. I regret getting lifetime subscription. F2P same thing without unwanted extras. Priority login? Don't make me laugh. Extra character slots? For what? Cycling through character select screen like getting teeth pulled. Long load times (game & screen) multiplied by multiple characters equals HOURS wasted and minimal progress. I guess since game is still down with no end in sight and no update given I should find another game to play and get into as well as patronize.
    The problem is, as much as people are entitled to voice their frustrations, that guy's talk is also unnecessarily over-the-top too imo.

    ^Because a major issue happened period, it's their "worst experience" in a genre of games and suddenly it escalates to "hours wasted" on "long load times" (which, while not invalid, is being quite overplayed as a reaction) and "I'll go play another game" (because a game has some issues, you just give up? Seems dramatic)? Such talk might be valid if the entire game is a broken mess, which - whatever issues may plague this game - is hardly the experience I've been getting, nor would I say that everyone thinks the same way.

    Therefore he sounds selfish at best, and entitled at worst, personally speaking. He may have a point or two, but his manner of expressing it harms his case more than helps it
    Was named Trek17.

    Been playing STO since Open Beta, and have never regarded anything as worse than 'meh', if only due to personal standards.
  • mutantcamel#2832 mutantcamel Member Posts: 149 Arc User
    What’s worse, after that crash, it crashes at least once trying to log back in before you can get to a spot that you can abort the mission. Amusingly, it starts you off in the Voyager’s transporter room with Tilly glitching, walking around in the wall and ceiling.
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