I got on for a few then locked up in-game. Closed the game out and the launcher's trying to patch a new version.
Fingers crossed that this takes care of the issues for all of us.
We all do wish you the best, however, until the issue is addressed none of us can expect to be able to log in and fully enjoy the game without any issues. For most, getting past the launcher would be something. The fact you have done that is impressive. I just hope this is something we can do very soon as wel.
as of this posting, for the current login into the game: 30 minutes for launcher to load, 5 minute for the engage to pop up, 5 minutes for the character selection screen to open, then disconnect. then relogin and 2 minutes from char select to actual game. then hit with a roughly 210 second Server Not Responding, 3 seconds free, 10 second SNR, 30 sec free, 20 sec SNR, 3 sec free, and now a 70+sec SNR
I got on for a few then locked up in-game. Closed the game out and the launcher's trying to patch a new version.
Fingers crossed that this takes care of the issues for all of us.
Well, if the Launcher re-started and is patching, it just means they've enabled pre-patching for the upcoming Season 10 update release. The Launcher issues ALL Cryptic games are occasionally experiencing (where you just get a blank/black Launcher window with "Loading Please Wait") doesn't have anything to do with the actual Champions Online/Star Trek Online/Neverwinter server/client code as you're not even getting to the point where the game client is actually launching itself.
Given that they just launched Neverwinter for the XBox console; I am starting to wonder if the Cryptic Patch Servers occasionally get into a state where they are unable to identify what type of device you're connecting with (IE an XBox console or a PC); and as a result, don't know how to further proceed and as a result just hang.
Formerly known as Armsman from June 2008 to June 20, 2012 PWE ARC Drone says: "Your STO forum community as you have known it is ended...Display names are irrelevant...Any further sense of community is irrelevant...Resistance is futile...You will be assimilated..."
So far, there is nothing from Cryptic acknowledging this issue. Instead, what we have been recieving are news and content updates. Which, aren't useful to those of us that can't even log in. Best guess, hopefully they completely remove the patch that created all these issues on the next patch day. Then again, they haven't fixed any known issues for quite some time now.
Tracing route to accounts.crypticstudios.com [208.95.185.165]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms TARDIS [10.0.1.1]
2 15 ms 16 ms 15 ms 24.7.64.1
3 15 ms 22 ms 15 ms te-0-7-0-8-sur04.pinole.ca.sfba.comcast.net [68.86.143.165]
4 16 ms 19 ms 14 ms te-0-7-0-23-sur03.pinole.ca.sfba.comcast.net [69.139.198.205]
5 21 ms 21 ms 27 ms te-0-2-0-8-ar01.sfsutro.ca.sfba.comcast.net [69.139.199.50]
6 * * * Request timed out.
7 28 ms 25 ms 30 ms pos-0-1-0-0-pe01.ashburn.va.ibone.comcast.net [68.86.86.30]
8 23 ms 22 ms 33 ms 50.248.118.238
9 24 ms 25 ms 23 ms be2016.ccr22.sfo01.atlas.cogentco.com [154.54.0.177]
10 68 ms 75 ms 73 ms be2133.ccr22.mci01.atlas.cogentco.com [154.54.30.66]
11 73 ms 99 ms 71 ms be2157.ccr42.ord01.atlas.cogentco.com [154.54.6.118]
12 88 ms 79 ms 79 ms be2185.ccr22.cle04.atlas.cogentco.com [154.54.43.178]
13 100 ms 94 ms 93 ms be2189.ccr22.alb02.atlas.cogentco.com [154.54.43.185]
14 222 ms 173 ms 208 ms be2302.ccr22.bos01.atlas.cogentco.com [154.54.43.13]
15 99 ms 100 ms 99 ms te0-0-0-0.rcr11.b002133-1.bos01.atlas.cogentco.com [154.54.46.130]
16 108 ms 107 ms 107 ms 38.111.40.114
17 125 ms 249 ms 98 ms accounts.crypticstudios.com [208.95.185.165]
Just got kicked again. Tried to log back in got a 'timeout connecting to account server' from the in client log in screen 3 times (about 2 minutes to get the timeout message) Dropped to desktop, and now I get the blank/black launcher with "Loading Please Wait..."
Again, interesting NOTHING ELSE on the internet has connection issues for me.
Traceroute to the account server
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\****>Tracert accounts.crypticstudios.com
Tracing route to accounts.crypticstudios.com [208.95.185.165]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms dsldevice.attlocal.net [192.168.1.254]
2 * * * Request timed out.
3 21 ms 22 ms 21 ms 75.20.0.202
4 25 ms 23 ms 23 ms 12.83.38.153
5 21 ms 23 ms 23 ms 12.123.132.137
6 23 ms 23 ms 22 ms be3013.ccr23.lax05.atlas.cogentco.com [154.54.13
.149]
7 23 ms 23 ms 23 ms be2179.ccr22.lax01.atlas.cogentco.com [154.54.41.81]
8 59 ms 58 ms 58 ms be2066.ccr22.iah01.atlas.cogentco.com [154.54.7.53]
9 72 ms 73 ms 71 ms be2173.ccr42.atl01.atlas.cogentco.com [154.54.29
.117]
10 87 ms 88 ms 89 ms be2169.ccr22.dca01.atlas.cogentco.com [154.54.31.98]
11 90 ms 90 ms 90 ms be2149.ccr42.jfk02.atlas.cogentco.com [154.54.31.126]
12 95 ms 95 ms 95 ms be2096.ccr22.bos01.atlas.cogentco.com [154.54.30
.42]
13 96 ms 96 ms 96 ms te0-0-0-0.rcr11.b002133-1.bos01.atlas.cogentco.c
om [154.54.46.130]
14 97 ms 109 ms 107 ms 38.111.40.114
15 97 ms 100 ms 97 ms accounts.crypticstudios.com [208.95.185.165]
Trace complete.
C:\Users\******>
and to the patchserver
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms dsldevice.attlocal.net [192.168.1.254]
2 * * * Request timed out.
3 21 ms 21 ms 22 ms 75.20.0.202
4 25 ms 22 ms 24 ms 12.83.38.157
5 23 ms 24 ms 23 ms 12.123.132.137
6 23 ms 22 ms 24 ms be3013.ccr23.lax05.atlas.cogentco.com [154.54.13.149]
7 24 ms 23 ms 23 ms be2179.ccr22.lax01.atlas.cogentco.com [154.54.41.81]
8 59 ms 58 ms 59 ms be2066.ccr22.iah01.atlas.cogentco.com [154.54.7.53]
9 71 ms 71 ms 72 ms be2173.ccr42.atl01.atlas.cogentco.com [154.54.29.117]
10 90 ms 88 ms 89 ms be2169.ccr22.dca01.atlas.cogentco.com [154.54.31.98]
11 89 ms 90 ms 89 ms be2149.ccr42.jfk02.atlas.cogentco.com [154.54.31.126]
12 96 ms 96 ms 95 ms be2096.ccr22.bos01.atlas.cogentco.com [154.54.30.42]
13 97 ms 97 ms 97 ms te0-0-0-0.rcr11.b002133-1.bos01.atlas.cogentco.c
om [154.54.46.130]
14 97 ms 104 ms 107 ms 38.111.40.114
15 98 ms 96 ms 98 ms patchserver2.crypticstudios.com [208.95.185.41]
Trace complete.
C:\Users\******>
Formerly known as Armsman from June 2008 to June 20, 2012 PWE ARC Drone says: "Your STO forum community as you have known it is ended...Display names are irrelevant...Any further sense of community is irrelevant...Resistance is futile...You will be assimilated..."
Okay, so I moved to a Diff computer, and it started up the game fine. But i go to play and i get a couple SNR's and a weird graphics issue. Thanks
Edit: uninstalled STO and Reinstalled it. took 15 attempts to load launcher
Anyone else getting tired of this...support told me to cycle my router, they also told me it's my network, if I have no network how am I posting on the forum's complaining about server issues.
Launcher = Minimal
Character Screen = Good
Loading Screen = Bad
The servers that they have can't handle the load of players they're trying to accommodate...if they had more then one server this might not be an issue.
Tracing route to accounts.crypticstudios.com [208.95.185.165]
over a maximum of 30 hops:
1 3 ms 9 ms 9 ms
2 27 ms 29 ms 21 ms
3 54 ms 16 ms 28 ms
4 26 ms 19 ms 29 ms
5 32 ms 33 ms 29 ms
6 39 ms 40 ms 37 ms be3056.ccr21.jfk05.atlas.cogentco.com [154.54.13
.33]
7 34 ms 39 ms 39 ms be2060.ccr41.jfk02.atlas.cogentco.com [154.54.31
.9]
8 47 ms 49 ms 49 ms be2094.ccr21.bos01.atlas.cogentco.com [154.54.30
.14]
9 48 ms 48 ms 49 ms te0-0-1-0.rcr11.b002133-1.bos01.atlas.cogentco.c
om [154.54.46.134]
10 41 ms 36 ms 49 ms INTEL_CE_LINUX [38.111.40.114]
11 37 ms 36 ms 45 ms accounts.crypticstudios.com [208.95.185.165]
Trace complete.
C:\Users\Owner>
I cannot seem to find any ISP related problems in that...maybe I'm not up to date w/networking but I doubt that far out.
What is the name of the game server and account server? I would like to run more traces.
ping accounts.crypticstudios.com
Ping statistics for 208.95.185.165: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds: Minimum = 73ms, Maximum = 74ms, Average = 73ms
ping ns1.crypticstudios.com
Ping statistics for 208.95.185.181: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds: Minimum = 73ms, Maximum = 74ms, Average = 73ms
ping ns2.crypticstudios.com
Ping statistics for 208.95.187.70: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
For ppl not getting it ... that is 50% of the time a link can not be made between the requested website name, and the actual IP adress it needs to connect too ...
Been getting a ton of "server not responding" while switching zones tonight. No problems with my ISP. A lot of disconnections, too. Login server seems to have issues when switching characters, too.
Now 3 disconnections in the last 20 minutes.
TRIBBLE it... not spending more money on STO til they address and fix the growing server issues.
If Delta Recruitment gives this kind of problems, Season 10 with all the sectors being regrouped into 3 quadrants is going to be glorious in the worst way possible.
If Delta Recruitment gives this kind of problems, Season 10 with all the sectors being regrouped into 3 quadrants is going to be glorious in the worst way possible.
Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.
tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 39 ms 97 ms 97 ms BigPond.BigPond [10.0.0.138]
2 32 ms * 31 ms 172.18.217.3
3 31 ms 32 ms 28 ms 172.18.74.69
4 35 ms 32 ms 35 ms 172.18.243.229
5 32 ms 30 ms 32 ms bundle-ether4.pie-edge901.perth.telstra.net [203
.50.112.54]
6 32 ms 35 ms 31 ms bundle-ether6.pie-core1.perth.telstra.net [203.5
0.6.212]
7 66 ms 66 ms 66 ms bundle-ether6.way-core4.adelaide.telstra.net [20
3.50.11.16]
8 80 ms 78 ms 77 ms bundle-ether9.exi-core10.melbourne.telstra.net [
203.50.11.93]
9 93 ms 92 ms 92 ms bundle-ether12.chw-core10.sydney.telstra.net [20
3.50.11.124]
10 92 ms 94 ms 97 ms Bundle-ether17.oxf-gw2.sydney.telstra.net [203.5
0.13.70]
11 93 ms 94 ms 94 ms bundle-ether1.sydo-core01.sydney.reach.com [203.
50.13.38]
12 96 ms 93 ms 95 ms i-0-3-2-0.sydo-core02.bi.telstraglobal.net [202.
84.220.189]
13 238 ms 235 ms 234 ms i-0-2-0-2.1wlt-core01.bx.telstraglobal.net [202.
84.140.21]
14 236 ms 233 ms 235 ms i-0-4-0-1.eqla01.bi.telstraglobal.net [202.84.25
1.154]
15 234 ms 233 ms 235 ms cogent-peer.eqla01.pr.telstraglobal.net [134.159
.63.198]
16 235 ms 235 ms 235 ms be2180.ccr21.lax01.atlas.cogentco.com [154.54.41
.57]
17 271 ms 271 ms 272 ms be2065.ccr21.iah01.atlas.cogentco.com [154.54.5.
65]
18 285 ms 283 ms 287 ms be2172.ccr41.atl01.atlas.cogentco.com [154.54.29
.17]
19 296 ms 296 ms 296 ms be2168.ccr21.dca01.atlas.cogentco.com [154.54.31
.94]
20 303 ms 302 ms 302 ms be2148.ccr41.jfk02.atlas.cogentco.com [154.54.31
.118]
21 303 ms 302 ms 302 ms be2094.ccr21.bos01.atlas.cogentco.com [154.54.30
.14]
22 303 ms 302 ms 302 ms te0-0-1-0.rcr11.b002133-1.bos01.atlas.cogentco.c
om [154.54.46.134]
23 305 ms 303 ms 303 ms 38.111.40.114
24 302 ms 301 ms 302 ms patchserverrebirth.crypticstudios.com [208.95.18
5.41]
Trace complete.
mind you, thats about normal.
what the heck is the 6867mb patch I have , that only tries to patch after I log out?
The entire last week, I've had;
wait to check for patch,
wait to login
wait to go to character screen
wait to load first character picture
wait to change to one I want
wait for picture
try to enter game
So, I'm not usually one to complain (cos I usually cause my own problems), but last night after logging out, the launcher did it's pre-patch as advertised.
Loaded it up an hour ago to try and get in game to DOFF, do my dailies and such, but *poof* launcher lets me click "Engage" and......it's like Sulu in Star Trek 2009....no warp speed...
.................before you ask, the parking break is not on........
Comments
We all do wish you the best, however, until the issue is addressed none of us can expect to be able to log in and fully enjoy the game without any issues. For most, getting past the launcher would be something. The fact you have done that is impressive. I just hope this is something we can do very soon as wel.
Oh, and Chat is offline
Well, if the Launcher re-started and is patching, it just means they've enabled pre-patching for the upcoming Season 10 update release. The Launcher issues ALL Cryptic games are occasionally experiencing (where you just get a blank/black Launcher window with "Loading Please Wait") doesn't have anything to do with the actual Champions Online/Star Trek Online/Neverwinter server/client code as you're not even getting to the point where the game client is actually launching itself.
Given that they just launched Neverwinter for the XBox console; I am starting to wonder if the Cryptic Patch Servers occasionally get into a state where they are unable to identify what type of device you're connecting with (IE an XBox console or a PC); and as a result, don't know how to further proceed and as a result just hang.
PWE ARC Drone says: "Your STO forum community as you have known it is ended...Display names are irrelevant...Any further sense of community is irrelevant...Resistance is futile...You will be assimilated..."
Some of the tracerts show an xbox patch server, good theory.
I am trying the Steam download now, it seems to be pulling the patches ok off the servers.
Do you have a web link for Steam? I see a lot of listings, which one are you referring to?
just got in game after 3.5 hours of trying...played 30 minutes,,,SNR, DCd, and now "please wait" again.
where is the official response that someone is looking at the login server???
So, honestly, no idea.
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms TARDIS [10.0.1.1]
2 15 ms 16 ms 15 ms 24.7.64.1
3 15 ms 22 ms 15 ms te-0-7-0-8-sur04.pinole.ca.sfba.comcast.net [68.86.143.165]
4 16 ms 19 ms 14 ms te-0-7-0-23-sur03.pinole.ca.sfba.comcast.net [69.139.198.205]
5 21 ms 21 ms 27 ms te-0-2-0-8-ar01.sfsutro.ca.sfba.comcast.net [69.139.199.50]
6 * * * Request timed out.
7 28 ms 25 ms 30 ms pos-0-1-0-0-pe01.ashburn.va.ibone.comcast.net [68.86.86.30]
8 23 ms 22 ms 33 ms 50.248.118.238
9 24 ms 25 ms 23 ms be2016.ccr22.sfo01.atlas.cogentco.com [154.54.0.177]
10 68 ms 75 ms 73 ms be2133.ccr22.mci01.atlas.cogentco.com [154.54.30.66]
11 73 ms 99 ms 71 ms be2157.ccr42.ord01.atlas.cogentco.com [154.54.6.118]
12 88 ms 79 ms 79 ms be2185.ccr22.cle04.atlas.cogentco.com [154.54.43.178]
13 100 ms 94 ms 93 ms be2189.ccr22.alb02.atlas.cogentco.com [154.54.43.185]
14 222 ms 173 ms 208 ms be2302.ccr22.bos01.atlas.cogentco.com [154.54.43.13]
15 99 ms 100 ms 99 ms te0-0-0-0.rcr11.b002133-1.bos01.atlas.cogentco.com [154.54.46.130]
16 108 ms 107 ms 107 ms 38.111.40.114
17 125 ms 249 ms 98 ms accounts.crypticstudios.com [208.95.185.165]
Trace complete.
Again, interesting NOTHING ELSE on the internet has connection issues for me.
Traceroute to the account server
and to the patchserver
PWE ARC Drone says: "Your STO forum community as you have known it is ended...Display names are irrelevant...Any further sense of community is irrelevant...Resistance is futile...You will be assimilated..."
Edit: uninstalled STO and Reinstalled it. took 15 attempts to load launcher
Crossin' my fingers that you guys get a fix.
EDIT: It's now 6:23am EST... been getting a lot of SNR's in the last 3 hours. Now going on 125 seconds and counting.
Also, launcher just patched a 3GB file. Anyone know what it was?
Launcher = Minimal
Character Screen = Good
Loading Screen = Bad
http://steamcommunity.com/sharedfiles/filedetails/?id=424963484
Gets to 93% every time then starts to timeout, it's now downloading a 3GB file...hope it's a fix this ****s getting old really fast.
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Owner>tracert accounts.crypticstudios.com
Tracing route to accounts.crypticstudios.com [208.95.185.165]
over a maximum of 30 hops:
1 3 ms 9 ms 9 ms
2 27 ms 29 ms 21 ms
3 54 ms 16 ms 28 ms
4 26 ms 19 ms 29 ms
5 32 ms 33 ms 29 ms
6 39 ms 40 ms 37 ms be3056.ccr21.jfk05.atlas.cogentco.com [154.54.13
.33]
7 34 ms 39 ms 39 ms be2060.ccr41.jfk02.atlas.cogentco.com [154.54.31
.9]
8 47 ms 49 ms 49 ms be2094.ccr21.bos01.atlas.cogentco.com [154.54.30
.14]
9 48 ms 48 ms 49 ms te0-0-1-0.rcr11.b002133-1.bos01.atlas.cogentco.c
om [154.54.46.134]
10 41 ms 36 ms 49 ms INTEL_CE_LINUX [38.111.40.114]
11 37 ms 36 ms 45 ms accounts.crypticstudios.com [208.95.185.165]
Trace complete.
C:\Users\Owner>
I cannot seem to find any ISP related problems in that...maybe I'm not up to date w/networking but I doubt that far out.
ping accounts.crypticstudios.com
Ping statistics for 208.95.185.165: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds: Minimum = 73ms, Maximum = 74ms, Average = 73ms
ping ns1.crypticstudios.com
Ping statistics for 208.95.185.181: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds: Minimum = 73ms, Maximum = 74ms, Average = 73ms
ping ns2.crypticstudios.com
Ping statistics for 208.95.187.70: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
For ppl not getting it ... that is 50% of the time a link can not be made between the requested website name, and the actual IP adress it needs to connect too ...
Now 3 disconnections in the last 20 minutes.
TRIBBLE it... not spending more money on STO til they address and fix the growing server issues.
Cats and dogs living together. Mass hysteria!
(c) 2013 Microsoft Corporation. All rights reserved.
tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 39 ms 97 ms 97 ms BigPond.BigPond [10.0.0.138]
2 32 ms * 31 ms 172.18.217.3
3 31 ms 32 ms 28 ms 172.18.74.69
4 35 ms 32 ms 35 ms 172.18.243.229
5 32 ms 30 ms 32 ms bundle-ether4.pie-edge901.perth.telstra.net [203
.50.112.54]
6 32 ms 35 ms 31 ms bundle-ether6.pie-core1.perth.telstra.net [203.5
0.6.212]
7 66 ms 66 ms 66 ms bundle-ether6.way-core4.adelaide.telstra.net [20
3.50.11.16]
8 80 ms 78 ms 77 ms bundle-ether9.exi-core10.melbourne.telstra.net [
203.50.11.93]
9 93 ms 92 ms 92 ms bundle-ether12.chw-core10.sydney.telstra.net [20
3.50.11.124]
10 92 ms 94 ms 97 ms Bundle-ether17.oxf-gw2.sydney.telstra.net [203.5
0.13.70]
11 93 ms 94 ms 94 ms bundle-ether1.sydo-core01.sydney.reach.com [203.
50.13.38]
12 96 ms 93 ms 95 ms i-0-3-2-0.sydo-core02.bi.telstraglobal.net [202.
84.220.189]
13 238 ms 235 ms 234 ms i-0-2-0-2.1wlt-core01.bx.telstraglobal.net [202.
84.140.21]
14 236 ms 233 ms 235 ms i-0-4-0-1.eqla01.bi.telstraglobal.net [202.84.25
1.154]
15 234 ms 233 ms 235 ms cogent-peer.eqla01.pr.telstraglobal.net [134.159
.63.198]
16 235 ms 235 ms 235 ms be2180.ccr21.lax01.atlas.cogentco.com [154.54.41
.57]
17 271 ms 271 ms 272 ms be2065.ccr21.iah01.atlas.cogentco.com [154.54.5.
65]
18 285 ms 283 ms 287 ms be2172.ccr41.atl01.atlas.cogentco.com [154.54.29
.17]
19 296 ms 296 ms 296 ms be2168.ccr21.dca01.atlas.cogentco.com [154.54.31
.94]
20 303 ms 302 ms 302 ms be2148.ccr41.jfk02.atlas.cogentco.com [154.54.31
.118]
21 303 ms 302 ms 302 ms be2094.ccr21.bos01.atlas.cogentco.com [154.54.30
.14]
22 303 ms 302 ms 302 ms te0-0-1-0.rcr11.b002133-1.bos01.atlas.cogentco.c
om [154.54.46.134]
23 305 ms 303 ms 303 ms 38.111.40.114
24 302 ms 301 ms 302 ms patchserverrebirth.crypticstudios.com [208.95.18
5.41]
Trace complete.
mind you, thats about normal.
what the heck is the 6867mb patch I have , that only tries to patch after I log out?
The entire last week, I've had;
wait to check for patch,
wait to login
wait to go to character screen
wait to load first character picture
wait to change to one I want
wait for picture
try to enter game
even odds I get login timout2 and start it again
Get the Forums Enhancement Extension!
Loaded it up an hour ago to try and get in game to DOFF, do my dailies and such, but *poof* launcher lets me click "Engage" and......it's like Sulu in Star Trek 2009....no warp speed...
.................before you ask, the parking break is not on........
Proud Member of the Operational Support (Bug Hunter) Team