test content
What is the Arc Client?
Install Arc
Options

Maintenance Discussion Thread (for Jan 8th, 2015)

crowley875crowley875 Member Posts: 187 Arc User
So I went to check if the game was back up again when the launcher notes said: NOTE: Maintenance has been extended to 12:00. Instead of a 2.5 hour maintenance it's now 5 hours?

And their twitter: https://twitter.com/trekonlinegame/status/553241036776935424 "Our engineering team will be performing a warp core stabilization"

What is going on... :o
Post edited by crowley875 on
«13456711

Comments

  • Options
    ightenighten Member Posts: 181 Arc User
    edited January 2015
    Injectors must be stuck again
    [SIGPIC][/SIGPIC]
  • Options
    bemlegabemlega Member Posts: 1 Arc User
    edited January 2015
    crowley875 wrote: »
    What is going on... :o

    Simple. They suck.
  • Options
    murfy27murfy27 Member Posts: 10 Arc User
    edited January 2015
    The hamsters have revolted and locked everyone out of the server room
  • Options
    ussprometheus79ussprometheus79 Member Posts: 727 Arc User
    edited January 2015
    Double, triple, quadruple checking the winter ship fix for those who still have the problem. It's a shame as it eats into prime time playing, but better to get things right. :)
    If you've come to the forums to complain about the AFK system, it's known to be bugged at the moment.
  • Options
    ightenighten Member Posts: 181 Arc User
    edited January 2015
    Its a new time sink... :eek:
    [SIGPIC][/SIGPIC]
  • Options
    sf911sf911 Member Posts: 284 Arc User
    edited January 2015
    If they fix the lag/connection issues of the last few days then they can extend it all night long as far as I'm concerned....
  • Options
    hyplhypl Member Posts: 3,719 Arc User
    edited January 2015
    Maintenance extended. Commence mandatory freak-out/entitlement rage posts!
  • Options
    bemlegabemlega Member Posts: 1 Arc User
    edited January 2015
    ighten wrote: »
    Its a new time sink... :eek:

    lol

    Funny enough, when i logged off yesterday i said "Seeyas after the patch tomorrow. If they manage to not TRIBBLE up this time." 8-)

    Well, if it wouldn't have been so foreseeable i'd claim prophet status now. 8-)
  • Options
    baddmoonrizinbaddmoonrizin Member Posts: 10,365 Community Moderator
    edited January 2015
    ighten wrote: »
    Its a new time sink... :eek:

    I LOL'd at this. :D
    GrWzQke.png
    Star Trek Online Volunteer Community Moderator and Resident She-Wolf
    Community Moderators are Unpaid Volunteers and NOT Employees of Gearbox/Cryptic
    Views and Opinions May Not Reflect the Views and Opinions of Gearbox/Cryptic
    ----> Contact Customer Support <----
    Moderation Problems/Issues? Please contact the Community Manager
    Terms of Service / Community Rules and Policies / FCT
    Want the latest information on Star Trek Online?
    Facebook / Twitter / Twitch
  • Options
    bemlegabemlega Member Posts: 1 Arc User
    edited January 2015
    Double, triple, quadruple checking the winter ship fix for those who still have the problem.

    Yeah, and you also believe that the stork brings the new babies, right? 8-P
  • Options
    captinwh0captinwh0 Member Posts: 783 Arc User
    edited January 2015
    more stability patches to crash the game some more:D
    nerf.jpg]
  • Options
    crowley875crowley875 Member Posts: 187 Arc User
    edited January 2015
    bemlega wrote: »
    Well, if it wouldn't have been so foreseeable i'd claim prophet status now. 8-)

    You are the Sisko. :eek:
  • Options
    bemlegabemlega Member Posts: 1 Arc User
    edited January 2015
    wtf? This thread is still open? CDTs asleep?
  • Options
    wilai29#4617 wilai29 Member Posts: 95 Arc User
    edited January 2015
    im sooo glad that i cancelled my subscription...

    *waits a few weeks for GTA 5 while playing ED*
    bemlega wrote: »
    wtf? This thread is still open? CDTs asleep?


    i wonder how long, since we're only allowed to pay up and shut up xD
  • Options
    cantrill1cantrill1 Member Posts: 47 Arc User
    edited January 2015
    Im no Techie but surely all these fixes would have already been done and dusted on test server so all that left to do on "maintenance" is instal them.. again excuse my ignorance but ive only been playing STO a few weeks and ive seen nothing but issues with old bugs and basic issues
  • Options
    jaguarskxjaguarskx Member Posts: 5,945 Arc User
    edited January 2015
    Perhaps Cryptic is attempting to implement "suggestions" from the following thread...

    Things that haven't been monetized yet
  • Options
    bioixibioixi Member Posts: 764 Arc User
    edited January 2015
    If star trek taught us something, is that you can fix all problems by diverting more power to it, if that fails, you can always modify the deflector disk.
  • Options
    jornadojornado Member Posts: 918 Arc User
    edited January 2015
    bioixi wrote: »
    If star trek taught us something, is that you can fix all problems by diverting more power to it, if that fails, you can always modify the deflector disk.

    If we are going to use treknobabble, may as well go full Voyager and use the words "quantum", "phase", "array", and "temporal" 16.4 times in every diagnosis and solution.
    [SIGPIC][/SIGPIC]
    My guess is "hope" keeps people not playing but posting on the forums. For others, its a path of sad realization and closure. Grieving takes time. The worst "haters" here love the game, or did at some point.
  • Options
    sinn74sinn74 Member Posts: 1,149 Arc User
    edited January 2015
    hypl wrote: »
    Maintenance extended. Commence mandatory freak-out/entitlement rage posts!

    "I only have 5 minutes to play, and you always run maintenance at this time! I need my dilithium! Why are you TRIBBLE me over????"




    :D
  • Options
    innuwarriorinnuwarrior Member Posts: 305 Arc User
    edited January 2015
    Another time gate, that's all.
    Jamal : Tactical space specialist. USS Bug Warrior and many others
    E'Mc2 : Science Reman torp T'Varo, deadly annoyance :P
    Kunmal: Tactical fed Klingon, ground specialist, USS Kanewaga
    Ka -tet Tier 5 fleet fully completed Starbase and fleet property
  • Options
    ussprometheus79ussprometheus79 Member Posts: 727 Arc User
    edited January 2015
    sf911 wrote: »
    If they fix the lag/connection issues of the last few days then they can extend it all night long as far as I'm concerned....

    There's been lag/connection issues? :eek:
    If you've come to the forums to complain about the AFK system, it's known to be bugged at the moment.
  • Options
    bannon3bannon3 Member Posts: 379 Arc User
    edited January 2015
    Bah! Thats it, thats all I have to say! :P
    In Space, Cryptic cant hear you scream!!!
  • Options
    mongrelmp5mongrelmp5 Member Posts: 0 Arc User
    edited January 2015
    most of the hamsters had already 'expired' over the holidays anyhow. It was cheaper to let them starve to death and replace them later vs paying someone to come in over holidays and feed em. (which also explains the worsening lag over the holidays-as it took a while for those poor hamsters to starve to death) the service extension is someone forgot to check the pet shop for an adequate supply of 'replacement' hamsters-the pet shop had to transfer some more in from their other store .
  • Options
    he11bladehe11blade Member Posts: 98 Arc User
    edited January 2015
    So I've played a fair amount of MMO's over the years and am regularly disappointed with the poor customer service provided by Cryptic/PWE. Maintenance problems occur in every MMO but the team here fails miserably in two areas: communication and compensation.

    First, communications. Telling us the "warp core" is being worked on is not cute. It's not funny and it's certainly not informative. This lack of information is consistent around here and shows a real lack of professionalism and consumer respect. If you tried to pick up your vehicle from your mechanic and it wasn't done, you would be shocked if he sarcastically told you the gerbils under the hood were still being fed. Hey devs and "community relations" people, how about treating us with a little respect and giving us some actual details as to what the problem is and why it wasn't fixed during the last several maintenance extensions.

    Second, why no compensation? Not all of us are free to play, some of us pay for our time here. Other MMO's that had extended down time provided some small compensation just to show that they understood the inconvenience. The compensation costs these companies nothing and is usually just a few freebies but it makes us feel a bit better. If my meal is really late at a restaurant, the waiter might throw in a free drink. In a different MMO, you might get a few free supplies.

    Again, back end problems arise. I'm just stunned by how poorly they are handled by Cryptic/PWE. :mad:
    f86cqFw.png
  • Options
    alex284alex284 Member Posts: 366 Arc User
    edited January 2015
    This means that the game is offline from 4pm to 9pm in europe. Good thing no one plays during those hours!
  • Options
    starakusstarakus Member Posts: 0 Arc User
    edited January 2015
    he11blade wrote: »
    So I've played a fair amount of MMO's over the years and am regularly disappointed with the poor customer service provided by Cryptic/PWE. Maintenance problems occur in every MMO but the team here fails miserably in two areas: communication and compensation.

    First, communications. Telling us the "warp core" is being worked on is not cute. It's not funny and it's certainly not informative. This lack of information is consistent around here and shows a real lack of professionalism and consumer respect. If you tried to pick up your vehicle from your mechanic and it wasn't done, you would be shocked if he sarcastically told you the gerbils under the hood were still being fed. Hey devs and "community relations" people, how about treating us with a little respect and giving us some actual details as to what the problem is and why it wasn't fixed during the last several maintenance extensions.

    Second, why no compensation? Not all of us are free to play, some of us pay for our time here. Other MMO's that had extended down time provided some small compensation just to show that they understood the inconvenience. The compensation costs these companies nothing and is usually just a few freebies but it makes us feel a bit better. If my meal is really late at a restaurant, the waiter might throw in a free drink. In a different MMO, you might get a few free supplies.

    Again, back end problems arise. I'm just stunned by how poorly they are handled by Cryptic/PWE. :mad:

    Very well put^
  • Options
    cookiecrookcookiecrook Member Posts: 4,524 Arc User
    edited January 2015
    My guess is Reginald Barclay accidentally dumped the Waste Disposal contents into the Warp Core Intermix Chamber... AGAIN! :P
    <
    > <
    > <
    >
    Looking for a new fleet? Drop by the in-game chat channel, "tenforwardforum", and say hi to the members of A Fleet Called Ten Forward (Fed) and The Orion Pirates (KDF). If you already have a fleet you are happy with, please feel free to drop by our chat channel if you are looking for a friendly bunch of helpful people to socialize with.
  • Options
    archershranarchershran Member Posts: 29 Arc User
    edited January 2015
    Although my cynical nature gives rise to the veracity of claims pertaining to the projected server stability following this extended maintenance and programming patch downtime, the optimistic part of me maintains hope that this new year will bring forth a plethora of stable game play, hours of lag free server interaction, and an overall gaming experience that will continue to capture and hold my attention over all of the exciting game titles that have been or are soon to be released.

    To tell the truth, the only thing that has kept me loyal to this game is the STAR TREK name, but admit it, other than the designs and canon tie-ins, this game has very little to with Star Trek....I mean, when did ANY starship captain have to mine dilithium for a Ferengi? (rhetorical question for those that missed it):D

    I do hope that PW and Cryptic Studios actually improve game play but to be honest, I am hearing more complaints than praises from my fleet mates and those I interact with in-game. It is extremely difficult to maintain morale when the troops are constantly meeting with disappointment. It is my opinion that whoever has final say pertaining to game content, step up your game or players will find a new one. And I would hate to be the last player in STO:eek:
    [SIGPIC][/SIGPIC]
This discussion has been closed.