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Maintenance Discussion Thread (for Jan 8th, 2015)

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  • jjdezjjdez Member Posts: 570 Arc User
    edited January 2015
    natewest1 wrote: »
    It would be nice if they would actually let us know what the issue was and why they keep extending the maintenance.

    They are way to busy RPing for that. Maybe it's a sign as to who they do cater to?
  • dianqverdianqver Member Posts: 34 Arc User
    edited January 2015
    reyan01 wrote: »
    ...

    You'll get to use what you brought; just not at the exact second you want to.

    THE problem of todays world, you pay and have nothing further to want .

    now stfu and pay up
  • robeasomrobeasom Member Posts: 1,911 Arc User
    edited January 2015
    It now been extended till 1.30 PST Looks like I won;t be getting my chell grett on all characters tonight
    NO TO ARC
    Vice Admiral Volmack ISS Thundermole
    Brigadier General Jokag IKS Gorkan
    Centurion Kares RRW Tomalak
    [SIGPIC][/SIGPIC]
  • kriskringle3kriskringle3 Member Posts: 158 Arc User
    edited January 2015
    As we all wait, I imagine they are making sure the patch is RIGHT/RIGHT/RIGHT !

    I imagine failure today on the ship issue = Pink slips to programmers tomorrow.
  • cookiecrookcookiecrook Member Posts: 4,540 Arc User
    edited January 2015
    natewest1 wrote: »
    It would be nice if they would actually let us know what the issue was and why they keep extending the maintenance.

    It would but do you honestly believe they have the slightest clue? :P
    <
    > <
    > <
    >
    Looking for a new fleet? Drop by the in-game chat channel, "tenforwardforum", and say hi to the members of A Fleet Called Ten Forward (Fed) and The Orion Pirates (KDF). If you already have a fleet you are happy with, please feel free to drop by our chat channel if you are looking for a friendly bunch of helpful people to socialize with.
  • crowley875crowley875 Member Posts: 187 Arc User
    edited January 2015
    https://twitter.com/trekonlinegame/status/553278533888655361

    Oh well, might as well squeeze in a LOTR movie. Bye for now. :o
  • sheldonlcoopersheldonlcooper Member Posts: 4,042 Arc User
    edited January 2015
    I wonder if they can't fix the chell grett...
    Captain Jean-Luc Picard: "We think we've come so far. Torture of heretics, burning of witches, it's all ancient history. Then - before you can blink an eye - suddenly it threatens to start all over again."

    "With the first link, the chain is forged. The first speech censured, the first thought forbidden, the first freedom denied, chains us all irrevocably."

  • jjdezjjdez Member Posts: 570 Arc User
    edited January 2015
    Red Matter Capacitors for all! :D

    I honestly can't believe they haven't put that thing in the c-store yet. So much $$$ to be made...
  • stuart1965stuart1965 Member Posts: 691 Arc User
    edited January 2015
    A huge long delay. cryptic we need updated communication.
    Whats wrong with this game? A small patch taking forever and a day to deal with, and bugs i presume. Can we have answers please.
  • groomofweirdgroomofweird Member Posts: 1,045 Arc User
    edited January 2015
    Yup, extended again, this time to 9:30 at night my time... So yeah, my entire gaming day gone with maintenance...
    BUT of course nobody from Europe plays this game.... #sarcasm.
    Nimoysig1_zpsr79joxz3.jpg
    "If this will be our end, then I will have them make SUCH an end as to be worthy of rememberance! Out of torpedos you say?! Find me the ferengi!".
  • lordmalak1lordmalak1 Member Posts: 4,681 Arc User
    edited January 2015
    jjdez wrote: »
    I honestly can't believe they haven't put that thing in the c-store yet. So much $$$ to be made...

    Because they have to keep their 'bait' to get peeps to their convention booth and livestreams. If you could buy it, you wouldn't need 'them'.
    KBF Lord MalaK
    Awoken Dead
    giphy.gif

    Now shaddup about the queues, it's a BUG
  • cdnhawkcdnhawk Member Posts: 108 Arc User
    edited January 2015
    I'm just here to complain about people complaining about people complaining about people complaining about..... :D
  • jaguarskxjaguarskx Member Posts: 5,945 Arc User
    edited January 2015
    tcostik wrote: »
    Of course it is. Maintenance got pushed back to 1:30 PST.

    Wow...

    Who knew nerfing snowballs would be so complicated.
  • tucana66tucana66 Member Posts: 710 Arc User
    edited January 2015
    Try 1:30 PST now.
  • anazondaanazonda Member Posts: 8,399 Arc User
    edited January 2015
    Hasn't it just turned 1200 a few minutes ago over there?

    A minute past is nothing to make this much fuzz over?
    Don't look silly... Don't call it the "Z-Store/Zen Store"...
    Let me put the rumors to rest: it's definitely still the C-Store (Cryptic Store) It just takes ZEN.
    Like Duty Officers? Support effords to gather ideas
  • faethorefaethore Member Posts: 71 Arc User
    edited January 2015
    Fifteen pages of "I hate this game", "Cryptic/PWE sucks", "These guys are stupid", "Why am *I* being inconvenienced by a company trying to fix the very bugs I whined and complained about yesterday?!?"... Fifteen full pages of it. Seriously, if your STO experience is so bad, why are you guys here?

    guess you missed my first post thanking the devs...
  • mikoto123amikoto123a Member Posts: 82 Arc User
    edited January 2015
    It's now saying 1:30pm which equates to 9:30 UK:rolleyes:

    So based on that I will have just enough time to set DOFF and R&D missions running:mad:

    Rant.....:P
  • truchuckfutruchuckfu Member Posts: 48 Arc User
    edited January 2015
    reyan01 wrote: »
    You don't pay for access to the game. None of us do.

    Your cable provider sends you free stuff because they have a CONTRACT with you to provide a consistent service. Cryptic/PWE have NO such contract with us, the players, and having spent money on in-game items doesn't give us special rights or priviliges.

    That's certainly one way to interpret that.
  • protogothprotogoth Member Posts: 2,369 Arc User
    edited January 2015
    I feel like him:
    AAUGH!
  • bannon3bannon3 Member Posts: 379 Arc User
    edited January 2015
    Now 4:30? Why dont they just take the damn game down for the rest of the day then at this point for christ sake. The 1 day I actually want to play and feel like dealing with Delta Rising is the one they decide to tinker with it all day. Gawd,.
    In Space, Cryptic cant hear you scream!!!
  • olliereportolliereport Member Posts: 721
    edited January 2015
    hate to say it

    but if they are working on it and not TRIBBLE off, ok fine, good luck & no one likes a half baked cake

    ****e happens

    I know, it's happening more in sto, and that sux too, but what are we going to do? The thing is the thing (meaning, we aren't in control) until ... whenever or something.

    enjoy the time off




    EDIT: and when it's up, it's going to be dodgy, so best take the night off (players, players take the night off, not devs/support, heh)
  • kianazerokianazero Member Posts: 247 Arc User
    edited January 2015
    he11blade wrote: »
    If your cable technician needed to come to your home several times in the last month and was repeatedly late, I'm sure you wouldn't find that acceptable. Then, he arrives two and a half hours late and only tells you it was because the warp core in his vehicle was giving him trouble, that would seem reasonable? Not in my world.

    When my cable provider is late, they give you a discount on services. If it happens repeatedly, they give a larger discount. They certainly apologize.

    Thing is, does your cable provider have in their Terms Of Service stating that they're not responsible for outages, both planned and unplanned, and will provide no compensation for such?

    Directly from their webpage
    25. Interruption of Service
    25.1 We reserve the right to interrupt the Service or any part thereof from time to time on a regularly scheduled basis or otherwise with or without prior notice in order to perform maintenance. You agree that we will not be liable for any interruption of the Service or any part thereof, delay or failure to perform resulting from any causes whatsoever.
    25.2 You acknowledge that the Service or any part thereof may be interrupted for reasons beyond our control, and we cannot guarantee that you will be able to access the Service whenever you may wish to do so. We shall not be liable for any interruption of the Services, delay or failure to perform resulting from any causes whatsoever.
    25.3 We have the right at any time with or without reason to change and/or eliminate any aspect(s) of the Service as we see fit in our sole discretion.
    25.4 We are not obligated to refund all or any portion of any Account fee (if any), by reason of any interruption of the Service by reason of any of the circumstances described in paragraphs 25.1, 25.2.
  • truchuckfutruchuckfu Member Posts: 48 Arc User
    edited January 2015
    My apologies then for assuming you were one of those that complain for the sake of complaining whenever there's any server downtime.

    Well... in all fairness if it's not part of an announced maintenance I kinda do. And clearly if it's a maintenance that runs over I'm not quiet either LOL. I suppose I could be more restrained ;)
  • s31opss31ops Member Posts: 2 Arc User
    edited January 2015
    anazonda wrote: »
    Hasn't it just turned 1200 a few minutes ago over there?

    A minute past is nothing to make this much fuzz over?

    Extended till 1:30 - aka 21:30 in Europe :)

    ac331a3a2bb4b0bbe90392270ea2107929adfe7dc8663f4c444875f47c19a16f.jpg
  • leemwatsonleemwatson Member Posts: 5,468 Arc User
    edited January 2015
    Yup, extended again, this time to 9:30 at night my time... So yeah, my entire gaming day gone with maintenance...
    BUT of course nobody from Europe plays this game.... #sarcasm.

    Yup. It's us Europeans who suffer the most every maintenance as it's always during early evening. Cryptic says 'it's the quietest time'. Just makes me laugh when people complain when it's done at 8am in their country! Oh well, least I can have more tea and crumpets. ROFL!!
    "You don't want to patrol!? You don't want to escort!? You don't want to defend the Federation's Starbases!? Then why are you flying my Starships!? If you were a Klingon you'd be killed on the spot, but lucky for you.....you WERE in Starfleet. Let's see how New Zealand Penal Colony suits you." Adm A. Necheyev.
  • officerbatman81officerbatman81 Member Posts: 2,761 Arc User
    edited January 2015
    lordmalak1 wrote: »
    It isn't 'maintenance', trendy keeps saying warp core checks. Maybe the network guys are too trapped in their RP world to actually get the hamster wheel rotating again. I sure would appreciate a little more professional updates that some RP fantasy explaining why I'm wasting my time doing other things than watching the launcher try to load the game.

    THIS!^^^^

    I find it insulting that they or whomever is hiding behind cutsie language like that, give us and yourselves honor by giving some at least partial honesty. "Your satisfaction is important to us and we want to give you the a decent update seeing is how we hadn't given you an update in about a month", "Things took longer than we expected while patching the servers so sorry to have to tell you there has been another delay, you'll be playing in shortly."
  • herachristherachrist Member Posts: 39 Arc User
    edited January 2015
    If STO staff were a lot more direct with their estimated server down times, there would be a lot less bellyaching.

    If they just said, "We're gonna take the servers down for about 7 hours to do maintenance" then no harm no foul...I think where people get frustrated is the constant backpeddling and revising of downtime estimates.

    In this case, it helps to err on the side of caution and tell people the server will be down for a long stretch of time...and then if maintenance is done earlier, it's seen as a good thing.
  • dataroiddataroid Member Posts: 5 Arc User
    edited January 2015
    looks like eu players wont be doing a lot already past 8 pm in uk not much chance for us to get much play time in don't they think about other regions aswell
  • mandatorianmandatorian Member Posts: 25 Arc User
    edited January 2015
    "Warpcore", might refer to server issues... actually, i would bet my pixel hat on it ;)

    Maintenance, is a need in any aspect of life....
    your car, your TV, your house, even your body, needs maintenance here and there...
    Imagine the amount of time youll be spending to go for checkups, if you got a new hip implant O.O

    It is no different with interweb games.... This "operation" theyre performing today, seems to have run into some complications... Happens... even happens easier for a game than for a car, thanks to all the tihngs that can go wrong by simply placing the wrong "," on the wrong spot on the screen...


    Compensation... Yeah, sounds reasonable, and it WOULD send a message from Cryptic, that theyre saying "Hey folks, something went south, so it took longer to make it work propperly..."
    Indeed, nobody asks for huge amounts of compensation that would have a gameplay-altering impact. However, to look good, sending the entire playerbase, 100 Dil, would be a really welcomed handout, and also be of little, if any, practical use.
    Plus, it never hurts to go into "public relations" with the players who play the game, in a positive way :)

    Do i personally need compensation ?
    Nope, not really.

    Do others need compensation ?
    Maybe, i dont really care LOL


    Just my two cents on the matter :)

    "Mandatorian"
    Denmark
  • merdhynmerdhyn Member Posts: 14 Arc User
    edited January 2015
    Considering that this IS their forum, and the fact that the launcher directs us to this lovely place...This is absolutely the first place information should be posted.
This discussion has been closed.